Network technician jobs in Mount Juliet, TN - 65 jobs
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Shoals Technologies 3.9
Network technician job in Portland, TN
Are you ready to join a fast-paced, innovative team making a real impact in the renewable energy industry? Join Shoals Technologies Group (NASDAQ: SHLS), a leading provider of electrical balance of systems (EBOS) solutions for solar and energy storage. Headquartered just north of Nashville, Tennessee, we have been driving industry innovation since 1996 by delivering cutting-edge technologies that improve efficiency, safety, and reliability for solar systems worldwide. With over 60 GW of solar systems deployed globally, we're setting the standard for the renewable energy industry.
We are a collection of engineers, renewable advocates, curious minds, and collaborators. Our manufacturing facilities in Tennessee and Alabama, along with sales teams across Spain and Australia, enable us to power clean energy solutions across Europe, Latin America, Africa, and Asia-Pacific. We push boundaries and challenge each other to design, develop, and deliver solutions with the potential to change the world. We are the rebellious hero.
Headquartered just north of Nashville, Tennessee, Shoals Technologies Group (Shoals) is a leading electrical balance of systems (EBOS) solar, energy storage, and eMobility solutions provider. Since its founding in 1996, the Company has introduced innovative technologies and systems solutions that allow its customers to substantially increase installation efficiency and safety while improving system performance and reliability. Shoals is a recognized leader in the renewable energy industry, deploying solutions on over 20 GW of solar systems globally.
The Company has manufacturing facilities in Tennessee & Alabama, with sales personnel in Spain and Australia servicing Europe, Latin America, Africa, and Asia-Pacific.
Shoals sells their solar products principally to engineering, procurement, and construction firms that build solar energy projects. The custom nature of their system solutions and the engineered-to-order development cycle for solar projects typically gives Shoals a 12+ month lead time to quote, engineer, produce, and ship each order, so there is no need to stock large amounts of finished goods.
Summary:
This position performs a variety of technical tasks in the area of computer systems and networks and deals with moderate to advanced levels of technical systems while assisting the company in achieving cost effective objectives through state-of-the-art technologies. This individual should have a passion for learning about technology and business and a natural inclination to engage and take ownership of issues.
Responsibilities:
• Develops and maintains all systems, applications, security, and server configurations.
• Recommends upgrades, patches, new applications and equipment.
• Provides technical support and guidance to users.
• Prepare program documentation and procedures.
• Updates work-tickets and escalates issues when needed.
• Engages in continuous process improvement.
• Provide after-hours support when needed.
Qualifications
Minimum Two (2) years' experience as a technician in the computer networking or support field including supporting Windows, Active Directory, Microsoft Azure/Entra and working directly with end-users.
Familiar with standard concepts, practices, and procedures within a Windows system environment.
Working knowledge and experience with Microsoft operating systems, Active Directory management and systems security management practices.
Experience working in a virtualized infrastructure.
Familiarity with ticketing systems and working with PowerShell and other scripting languages for system administration.
Shoals Technologies Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$60k-76k yearly est. 19d ago
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Helpdesk Support Level II
K2 Staffing, LLC
Network technician job in Brentwood, TN
Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Perform VPN infrastructure design and administration (PTP, client-based, Encrypted,
IPsec)
Monitor and manage Microsoft Windows 7/8/10 Operating Systems.
Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business
Server 2003/2008/2012; Exchange Server 2003/2007/2010.
Work on WANs, LANs, TCP/IP, Firewalls, Routers, and
Switches.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a PLUS!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$53k-85k yearly est. 26d ago
Helpdesk Support Level II
K2 Staffing
Network technician job in Brentwood, TN
Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Perform VPN infrastructure design and administration (PTP, client-based, Encrypted,
IPsec)
Monitor and manage Microsoft Windows 7/8/10 Operating Systems.
Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business
Server 2003/2008/2012; Exchange Server 2003/2007/2010.
Work on WANs, LANs, TCP/IP, Firewalls, Routers, and
Switches.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a PLUS!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$53k-85k yearly est. 60d+ ago
IT Field Support Technician
Cellular Sales Verizon Authorized Retailer 4.5
Network technician job in Spring Hill, TN
Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.
Essential Functions
Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
Assist with identifying problems and providing potential resolutions.
Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
Maintains up to date knowledge of company software, hardware and approved documented procedures.
Schedules preventative maintenance on company owned vehicle.
Escalate and schedules vendor services as necessary.
Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
Manage and track inventory stockroom(s) for designated territory according to team standards.
Responsible for expense records and reports for company provided procurement card.
Competencies
Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job is in a store/retail environment.
Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of Work
This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.
Travel
30-60%
Required Education and Experience
HS diploma
Minimum 3 years verifiable technology support
Preferred Education and Experience
Two or four year degree
Industry certifications a plus
Understanding of ITIL
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
Ability to deal with stress and changing priorities.
Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
Excellent interpersonal skills with the ability to work both independently and as part of a team.
Strong troubleshooting skills
Must possess a valid US driver's license with a clean driving history for the past 3 years.
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$23-$31 an hour
#2024MG
$23-31 hourly 3d ago
IT System Administrator
Nixon Power Services 3.2
Network technician job in Brentwood, TN
With over 110 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers.
Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint.
In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you!
What you'll be doing:
Manage and monitor all IT operations, ensuring reliability and performance across systems and devices.
Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines.
Maintain and support PC, server, and network infrastructure.
Provide responsive, customer-focused technical support to team members company-wide.
Support telecom systems, hardware, and software requests.
Handle user setup, access control, and account management.
Respond to system outages and implement long-term solutions.
Evaluate and recommend new technologies to improve company efficiency.
What we're looking for:
Associate's degree or higher in CS, Information Technology or related field required.
Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred.
5+ years managing Wintel-based server-class hardware.
8+ years working with Wintel clients and Microsoft Office applications.
Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems.
Familiarity with AI tools like Microsoft Copilot a plus.
Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment.
Excellent communication skills - both written and verbal.
A collaborative, service-oriented mindset.
Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required.
What's in it for you?
Competitive compensation package
Full Benefits: Medical, Vision, Dental, and more!
Paid Time Off
401(k) matching
Opportunity to get in with an industry leading organization
Team-oriented culture
$64k-86k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Murfreesboro, TN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 23d ago
Desktop Support Technician
Automated Collection Services
Network technician job in Goodlettsville, TN
Join Our Award-Winning Team as a Desktop Support Technician!
) Pay Range: Pay Range: $22.00- $23.50/hour
Do you enjoy solving technical challenges while working in an environment that values respect, teamwork, and work-life balance? Automated Collection Services, Inc. (ACSI) is looking for a Desktop Support Technician to ensure smooth IT operations and provide excellent technical support to our employees.
__________________________________________________________________________________
Our Mission
At ACSI, we are dedicated to continuous improvement for the benefit of our clients, employees, and community. We foster a culture that encourages fairness, friendliness, dignity, and respect in all our interactions.
______________________________________________________________________
What You'll Do
Maintain and monitor end-user workstations and laptops in a LAN and WAN environment.
Investigate and resolve user issues, ensuring seamless IT operations.
Install, configure, and maintain computers, network cabling, and related equipment.
Troubleshoot hardware, software, and connectivity issues to ensure optimal performance.
Provide end-user training and support for company-supported applications.
Assist with Active Directory administration, Azure AD support, and Okta Identity Management.
Manage asset inventory, help desk software, and phone system users.
Ensure confidentiality and security of company information.
______________________________________________________________________
Why Choose ACSI?
Award-Winning Workplace: Recognized as one of
The Tennessean's
Top Workplaces (2014-2024).
A Culture of Respect: We treat everyone with Fairness, Friendliness, Dignity, and Respect (FFDR).
Opportunities for Growth: Ongoing training and career advancement opportunities.
Newly Remodeled HQ: Work in a modern and welcoming corporate office just outside Nashville.
If you're a tech-savvy problem solver who enjoys helping others, apply today to join our dynamic IT team at ACSI!
Qualifications
What We're Looking For
Education & Experience:
1-2 years of site support experience required.
Knowledge of workstations, laptops, Office applications, and Windows 10/11.
Skills:
Ability to communicate technical information to non-technical personnel.
Strong troubleshooting and problem-solving abilities.
Experience with Active Directory, Azure AD, and SharePoint support is a plus.
Work Requirements:
Full-time, onsite/in-office (40 hours/week), with potential evening and weekend work as needed.
Ability to lift/move up to 50 lbs occasionally.
$22-23.5 hourly 9d ago
IT Field Operations Technician
Ovationhealthcare
Network technician job in Brentwood, TN
Welcome to Ovation Healthcare!
At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit **********************
IT Field Operations Technician installs, configures, troubleshoots, and maintains products/equipment. Identifies, analyzes, and repairs product failures, Answer basic customer questions about product features and equipment. May provide some customer training. Has basic knowledge of the organization's products and services.
Responsibilities
This is a 100% onsite position. Traveling Mon - Fri to facilities across the United States.
Receiving, moving and deploying IT assets and IT related peripheral equipment between facilities
Configuration of IT assets (staging, building out, and imaging) and executing equipment replacement activity
Updating asset management system to reflect work performed, installing and maintaining PC, laptop and printer hardware and software, preparing assets for disposition, and other administrative duties
Using defined processes to track equipment and ability to report and document activity into software program
Assist end users with desktop, laptop and printer usage
Troubleshoot application issues and involve external vendors as necessary to resolve any issues
Hardware deployment & disposal. Mounting Solutions & Software
Help other Technicians with client related issues as needed.
Requirements
100% onsite required
up to 100% travel
High School Diploma or GED equivalency
1 year of work experience in an IT technology role/environment
2 years of experience working with PC support, including deployment of Windows 10 and above (Preferred)
Experience in healthcare or hospital environment (Preferred)
Microsoft Certifications - Workstation Windows 7 & 10 (Preferred)
Experience with MS Windows 10 (Preferred)
Must be able to operate basic mechanical tools and read maps
Must be able to lift equipment of varying weight, up to and over 50 lbs.; joint lifting as well
Must be able to stoop under desks and climb around equipment to install /power up equipment
Must have a clean and valid Driver's license
$30k-49k yearly est. Auto-Apply 4d ago
IT Technician / Network Administrator / Help Desk Technician
Logical Pros
Network technician job in Brentwood, TN
Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: • Installation, control, and maintenance of PCs, servers, and peripherals on/off-site.
• Manage and monitor customer WANs and LANs.
• Install new and maintain existing hardware and software.
• Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support.
• Consult with customers and recommend computer hardware and software to enhance their operations.
• Assist with setting up backup hardware and software.
• Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers.
• Company vehicle, computer, and phone provided during work hours.
Job Requirements:
Knowledge of Microsoft Office, including Outlook, Word, and Excel.
Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc.
Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs.
Report IT problems and issues to central dispatch for follow-up scheduling when necessary.
Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements.
Possess excellent verbal and written communication skills and communicate effectively with customers and employees.
Must maintain a neat appearance, be organized, and be able to multitask.
Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required.
Must be a team player, assisting other employees with troubleshooting and resolutions when necessary.
Must pass a drug screening and background security check before employment - no exceptions
Benefits:
Friendly and productive work environment
Paid time off
Paid holidays
Company-provided computer, cell phone, and tools vehicle (during work hours)
Health insurance options
Dental insurance options
Vision insurance options
Life insurance
401K
$48k-66k yearly est. Auto-Apply 60d+ ago
IT Support Technician
Southall
Network technician job in Franklin, TN
Job Title: IT Support Technician
Department: Information Technology Reports To: Director of IT Employment Type: Full-Time
The IT Support Technician plays a key role in supporting the daily technology operations of the Southall Farm & Inn. This position provides technical assistance to staff, resolves guest-facing technology issues, maintains essential systems, and ensures a smooth and secure IT environment that enhances both operational efficiency and guest satisfaction.
Key Responsibilities
Technical Support & Troubleshooting
Provide Level 1 2 support for hardware, software, network, and system issues.
Respond to IT service requests from staff and assist guests with connectivity issues (Wi-Fi, and smart-room tech).
Install, configure, and maintain computers, printers, POS stations, PMS, Hotel Operating Systems, VoIP phones, and mobile devices, etc.
Timely support, troubleshooting and escalation of IT/AV issues to full resolution including:
TV, Sound and Lighting Systems
Cable Management for internal and guest facing areas
Installing and decommissioning of hardware including switches, TVs, internal hardware, wireless APs, and others deemed necessary by immediate supervisor
Collaborative meeting room equipment including touch screen monitors, microphones, speakerphones, projection, and other audio-visual equipment
IT Hardware PCs, laptops, terminals, phones and tablets
Internal business applications including Microsoft Office Suite, Microsoft Outlook and related applications
Responsible for smooth functioning and co-ordination of?vendors?for Guest Internet,?Property Management Systems-PMS, Point of Sale -POS, IPTV, Telephone systems and other software vendors
Hospitality Systems Management
Support and maintain hospitality-specific software such as Property Management Systems (PMS), Point-of-Sale (POS), reservation platforms, keycard systems, digital signage, and others as deemed necessary by your immediate supervisor.
Monitor system performance and report/push updates as needed to reduce downtime.
Network & Infrastructure Support
Assist with the maintenance and monitoring of the property's network, including guest and staff Wi-Fi, switches, and access points.
Ensure that all networking equipment is operational and optimized for high-volume hospitality environments.
Security & Compliance
Follow security protocols to protect guest data and hotel systems.
Assist with user account management, device security, and access controls.
Report security incidents or vulnerabilities promptly.
Operational Support
Document troubleshooting steps and maintain accurate asset inventories.
Coordinate with vendors and service providers for repairs, upgrades, or installations.
Support IT-related aspects of events, conferences, and banquets when needed.
Qualifications
1 3 years of IT support experience; hospitality industry experience preferred.
Strong understanding of Windows, MacOS, networking fundamentals, and common office applications.
Familiarity with hospitality systems (PMS, POS, keycard systems, etc.) is a must.
Solid customer service skills; ability to communicate technical information clearly to non-technical users.
Must know the Network fundamentals, general network setup and device configuration (e.g., TCP/IP, DNS, DHCP)
Ability to multitask in a fast-paced environment and respond promptly to issues.
Education
Degree or diploma in Information Technology field highly preferred
Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.
Applicable certifications preferred: Security+, Network+, Project+, A+, Cloud+, CCNA
Working Conditions
On-site role with regular interaction with hotel staff and guests.
May require evening, weekend, or on-call shifts depending on operational needs.
Position may require offsite support for Southall enterprise properties.
Ability to lift and move equipment (up to ~50 lbs).
About the Role
This position is essential to maintaining a seamless guest experience, supporting front- and back-of-house systems that allow hotel operations to run efficiently. The ideal candidate is tech-savvy, reliable, and customer-oriented.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
$31k-48k yearly est. 37d ago
Audio Visual IT Technician
The College System of Tennessee 3.9
Network technician job in Gallatin, TN
Title: Audio Visual IT Technician Institution: Volunteer State Community College This position is responsible for audio-visual devices and IT needs throughout the college to ensure the workflow of employees and guests remains unimpeded. This position will primarily be responsible for Audio Visual (AV) issues but will be asked to fill in for the troubleshooting and repair of IT-related issues as needed. Travel to off-campus locations and after-hours and weekend work may be required.
Job Duties:
Install, relocate, maintain, upgrade, troubleshoot, and repair a broad range of networked and non-networked client hardware devices and software applications. Build, maintain, and deploy projectors, tablets, desktops, and laptops. Responsible for maintaining accurate hardware and software inventories. Research and evaluate software packages & operating systems on relevant AV and IT devices. Modify applications to disable certain potentially dangerous features. Respond to emergency situations as needed. Administer computer labs and web conferencing software. Able to work with minimal supervision and make decisions within college policies and guidelines. Able to occasionally work weekends or unusual hours. Able to communicate technical concepts to non-technical users. Evaluate and recommend various hardware devices and software applications for compatibility with existing college hardware, software, network platforms, and AV devices. Other duties as assigned.
Minimum Qualifications:
Associate's degree in a computer-related discipline OR a High school diploma or equivalent and 2 years of client support in an Active Directory environment.
Preferred Qualifications:
Microsoft and/or Apple certifications.
Experience with System Center Configuration Manager (Microsoft Endpoint Configuration Manager), Intune, or similar deployment technologies.
Experience with Macintosh OSX.
Exposure to Crestron, Kramer, and/or Extron Audio Visual hardware.
Exposure to basic computer troubleshooting.
CompTIA A+.
Experience with PowerShell.
Knowledge, Skills, and Abilities:
Proficient with Microsoft applications.
Basic knowledge of networking, Active Directory and server principles.
Ability to diagnose AV and computer related problems by utilizing industry best practices, troubleshooting techniques, analytical skills and vendor support.
Candidates must enjoy working in a team environment supporting a varied constituency and possess a solid working knowledge of technologies used in a classroom, lab, and meeting space environment in higher education.
Good problem solving, organization, and communication skills.
Ability to learn new technology skills quickly.
Ability to lift up to 50 lbs. without assistance and up to 100-150 lbs. with assistance and proper equipment.
Pay Rate: $42,031 - $50,437 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
* Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA
* Wellness Incentive Program (if enrolled in Health)
* Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
* Employee Assistance Program
* Longevity Pay
* Retirement Options: State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457
* 14 Paid Holidays/Year
* Annual Leave (if applicable)
* Sick Leave
* Sick Leave Bank
* State Employee Discount Program with over 900 merchants
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
$42k-50.4k yearly 3d ago
IT Support Technician
Netplanner Systems, Inc. 3.9
Network technician job in La Vergne, TN
Job purpose
NetPlanner Systems, Inc. is looking for outstanding IT candidates to join our growing IT Team, in supporting both our internal and external users, as well as customer facing projects and support.
The ideal candidate will be hands-on with excellent communication skills, have a positive can help attitude, willingness to learn, address many different challenges on a given day, and a clear ability to work with our customer base using outstanding customer service. The candidate's ability to prioritize and balance end user requests and documentation while maintaining overall support response time is critical.
Essential Duties and responsibilities
Install and configure computer hardware, software, networking components, printers, scanners, etc.
Process calls, emails, and helpdesk tickets to provide solutions to technical problems and questions
Perform diagnostic tests and troubleshooting to identify and resolve customer issues
Discover underlying root-cause of technical problem and escalate as appropriate
Provide regular and continuing communications with customers until resolutions are reached
Explain and provide solutions to customers in non-technical and comprehensible terms
Demonstrate a sense of urgency to queues and customers
Employ knowledge, skills and abilities to maximize single call resolution measurements
Prioritize time to complete assigned tasks while maintaining a focus on productivity and customer satisfaction
Use established methodologies and documented procedures to perform tasks
Present a professional and pleasant image of the product and company
Competencies and Qualifications:
Microsoft Office and Windows experience, Mac and IOS experience a plus
A+ Certification (not required, but a plus)
Associate Degree in Computer Science or related, or equivalent work Experience.
Technical support experience, either through education or work
Excellent verbal and writer communications skills, exceptional spelling and grammar is a must
Super customer services skills, with the ability to articulate clearly and conduct oral presentations/instructions via the telephone
Must be able to work within a team to solve problems
Quick learner with the passion to develop new skills
Education and/or Experience:
High School Diploma or GED
College or Technical School a plus
Company Conformance Statement
Perform quality work within assigned deadlines with and/or without direct supervision.
Interact professionally with other employees, customers, suppliers, vendors, etc.
Work effectively as a team contributor on all assignments.
Work independently while understanding the need for communication and coordination of work efforts with other team members, departments, or organizations.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$31k-47k yearly est. Auto-Apply 2d ago
Computer Technician
Murfreesboro City Schools 3.4
Network technician job in Murfreesboro, TN
Job Description
Murfreesboro City Schools
System-wide Computer Technician
Department of Technology
Updated 6/17/2024
Credentials: High School Diploma or GED. Experience with Windows based computers, Chromebooks, and customer service.
Other Qualifications: The person in this position must be able to effectively and safely use the tools and equipment of the job; read, listen, understand and follow oral and written instructions including but not limited to technical manuals, charts and terms related to computers; be able to work well with adults and children; be able to appropriately and efficiently respond to requests for help and be able to assist learning for adults using terms and techniques which are easily understandable; be courteous and demonstrate a happy, helpful attitude; dress appropriately; and use only language and behaviors which are appropriate in a school setting. This person must be honest, trustworthy, and motivated to do timely and excellent quality work without close supervision; must be willing and able to learn new skills; be punctual and consistent in work habits and attendance. Must be willing to work flexible hours enabling the provision of some occasional evening and weekend services. Must provide own transportation during performance of duty.
Physical Demands: The person in this position must have and maintain the intellectual, sensory, emotional and physical abilities necessary for the effective and safe performance of duty; must be active and interactive throughout the day; be able to occasionally lift and carry objects which exceed fifty (50) pounds and frequently lift and carry objects weighing up to twenty-five (25) pounds. This person must be able to push, pull, stoop, kneel, reach, grasp, talk, articulate clearly, hear, see, climb and crawl; work in extreme temperatures; tolerate dust, chemicals and other substances and environmental conditions associated with the job; be emotionally mature able to work cooperatively, cope with stress appropriately and be able to abruptly change planned tasks in a composed manner.
Essential Job Functions: The System-wide Computer Technician installs, repairs, and updates all district owned computers and printers. The position also supports the function and connection of any technology implemented in the classroom. Other job functions include:
Observe all safety rules.
Install and enroll computers.
Repair computers.
Learn and support new hardware and software as needed.
Upgrade computers as directed.
Complete and maintain an inventory of technology in assigned school(s).
Submit timely and accurate reports as required.
Assist requests from infrastructure staff to aid in troubleshooting issues.
Staff Relationship: Reports directly to the Director of Technology.
Terms of Employment: Twelve (12) month position, annual contract, salary and benefits set annually.
Murfreesboro City Schools does not discriminate on the basis of age, race, color, gender, national origin, disability, religion, genetic information, creed, protected veteran status, or any other characteristic protected by federal, state, or local law in the provision of services, programs, activities, employment opportunities, or benefits.
Murfreesboro City Schools is an Equal Opportunity Employer. Individuals who need reasonable accommodations for the application or hiring process should contact the Human Resources Department for assistance.
$38k-46k yearly est. 8d ago
Network Engineer II
North Star Staffing Solutions
Network technician job in Goodlettsville, TN
Req # : 76727BR | Type: Full Time | Posted: Today | Edited: N/A | Fee: 20.00% Percentage Computed On Base Salary Dollar General minimum: $65,000 Maximum: $85,000 target: $75,000 Bonus: na% Travel: 25% Sponsor/transfer H-13 and/or H-2B: No sponsor / transfer work permits: No
Paid relocation: yes
Honor Period: 6 months
Job Description
Are you ready for an exciting career move? We''re a fast moving $17.5 billion, Fortune 200 publicly-traded company with more than 11,000 stores and 12 distribution centers in 40 states, growing by hundreds of stores each year. We work in an energetic team atmosphere that leverages each person's strengths and maximizes potential. We are committed to attracting upbeat, talented, and motivated people who can advance our mission of "Serving Others."
The Network Engineer II, while reporting to the Sr. Network Manager, will serve as departmental technical escalation point for network related issues. The Network Engineer II will also help support Information Services department strategies through development of technological solutions while also helping to provide systems expertise and technical support requiring above average understanding in one or more specialized disciplines or platforms.
Duties and Responsibilities
•Install and configure network technologies based on design requirements provided by management and architecture staff. Identify, define, and analyze complex problems and provide solutions which require a high level of ingenuity and innovativeness.
•Recommend strategies for the continued improvements in the reliability, scalability and maintainability of assigned network application/system/platform. Responsible for effective monitoring as well as keeping assigned network application/system/platform on line and functioning (includes trouble ticket resolution and network service availability).
•Review, recommend, coordinate and implement designs and analyses related to specific area of responsibility. Prepare engineering plans for the installation or migration of new systems. (Including: network analysis, design, and build phases).
•Ensure that departmental standards are documented, designed, distributed and updated on a regular basis for assigned applications/systems/platforms.
•Support recovery of assigned applications/systems/platforms in the event of a disaster, emergency, or testing sequence. Maintain disaster recovery consistency within IT and ensure adherence to corporate disaster recovery plans.
•Manage in-scope networks and systems in accordance with the formal change management procedures and processes.
•Provide timely status reports regarding projects and activities.
Qualifications
Knowledge, Skills, and Abilities
•Administrative-level understanding of network architecture and solutions, with a focus on Cisco solutions.
•Administrative-level experience implementing and supporting networks in enterprise-level organizations.
•Very strong written and oral communication skills.
•Ability to work and effectively communicate with technical and non-technical audiences.
•Ability to maintain current working knowledge of related hardware, software, solutions, and processes.
•Experience participating in large, complex projects.
•Experience working with third parties (contractors/consultants).
•Ability to function as a point of escalation for network-related issues. On-call rotation is required.
•Able to be a team player and to be customer-service focused.
Work Experience and/or Education
•BS/BA in Information Technology or an equivalent combination of education and experience.
•Functional knowledge of the following technologies: Nexus, VPC, VSS, OSPF, BGP, RIP, DMVPN, IPSLA, MPLS, SIP, IOS, IOS-XE, F5, Multicast/PIM, VRF, IPSEC on IOS-XE, PFR, WCCP, WAAS, CUBE, QOS
•Cisco certification required (CCNA or CCNP).
•Three to five years technical experience in an enterprise network environment.
•One to two years expertise supporting Voice over IP solutions.
•Three to five years expertise in Cisco or Aruba network technologies, including routers, firewalls, wireless solutions, multicast solutions, WAN technologies, etc.
Functional knowledge of the following technologies: Nexus, VPC, VSS, OSPF, BGP, RIP, DMVPN, IPSLA, MPLS, SIP, IOS, IOS-XE, F5, Multicast/PIM, VRF, IPSEC on IOS-XE, PFR, WCCP, WAAS, CUBE, QOS
Cisco certification required (CCNA or CCNP)
Three to five years expertise in Cisco or Aruba network technologies, including routers, firewalls, wireless solutions, multicast solutions, WAN technologies, etc
One to two years expertise supporting Voice over IP solutions
Administrative-level understanding of network architecture and solutions, with a focus on Cisco solutions.
Our Benefits Package
•Health, dental, vision and life insurance
•Long term disability
•Accidental Death and Dismemberment insurance
•Company matched 401(k)
•Paid vacation
•On site child care, ATM, cafeteria and fitness facility
•Fun, values centered work atmosphere
•Corporate casual dress
•Relocation Assistance
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-85k yearly 1d ago
IT Field Support Technician
Cellular Sales 4.5
Network technician job in Spring Hill, TN
Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.
Essential Functions
Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card.
Competencies
Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job is in a store/retail environment.
Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of WorkThis is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.
Travel30-60%
Required Education and Experience
HS diploma Minimum 3 years verifiable technology support
Preferred Education and Experience
Two or four year degree Industry certifications a plus Understanding of ITIL
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years.
AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$23-$31 an hour
#2024MG
$23-31 hourly Auto-Apply 39d ago
IT System Administrator
Nixon Power 3.2
Network technician job in Brentwood, TN
With over 110 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a "can do" attitude, and enjoy providing premium services to customers.
Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint.
In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you!
What you'll be doing:
* Manage and monitor all IT operations, ensuring reliability and performance across systems and devices.
* Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines.
* Maintain and support PC, server, and network infrastructure.
* Provide responsive, customer-focused technical support to team members company-wide.
* Support telecom systems, hardware, and software requests.
* Handle user setup, access control, and account management.
* Respond to system outages and implement long-term solutions.
* Evaluate and recommend new technologies to improve company efficiency.
What we're looking for:
* Associate's degree or higher in CS, Information Technology or related field required.
* Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred.
* 5+ years managing Wintel-based server-class hardware.
* 8+ years working with Wintel clients and Microsoft Office applications.
* Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems.
* Familiarity with AI tools like Microsoft Copilot a plus.
* Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment.
* Excellent communication skills - both written and verbal.
* A collaborative, service-oriented mindset.
* Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required.
What's in it for you?
* Competitive compensation package
* Full Benefits: Medical, Vision, Dental, and more!
* Paid Time Off
* 401(k) matching
* Opportunity to get in with an industry leading organization
* Team-oriented culture
$64k-86k yearly est. 51d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Network technician job in Murfreesboro, TN
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$48k-65k yearly est. 23d ago
IT Support Technician
Southall
Network technician job in Franklin, TN
Job Description
Job Title: IT Support Technician
Department: Information Technology Reports To: Director of IT Employment Type: Full-Time
The IT Support Technician plays a key role in supporting the daily technology operations of the Southall Farm & Inn. This position provides technical assistance to staff, resolves guest-facing technology issues, maintains essential systems, and ensures a smooth and secure IT environment that enhances both operational efficiency and guest satisfaction.
Key Responsibilities
Technical Support & Troubleshooting
Provide Level 1-2 support for hardware, software, network, and system issues.
Respond to IT service requests from staff and assist guests with connectivity issues (Wi-Fi, and smart-room tech).
Install, configure, and maintain computers, printers, POS stations, PMS, Hotel Operating Systems, VoIP phones, and mobile devices, etc.
Timely support, troubleshooting and escalation of IT/AV issues to full resolution including:
TV, Sound and Lighting Systems
Cable Management for internal and guest facing areas
Installing and decommissioning of hardware including switches, TVs, internal hardware, wireless APs, and others deemed necessary by immediate supervisor
Collaborative meeting room equipment including touch screen monitors, microphones, speakerphones, projection, and other audio-visual equipment
IT Hardware PCs, laptops, terminals, phones and tablets
Internal business applications including Microsoft Office Suite, Microsoft Outlook and related applications
Responsible for smooth functioning and co-ordination of?vendors?for Guest Internet,?Property Management Systems-PMS, Point of Sale -POS, IPTV, Telephone systems and other software vendors
Hospitality Systems Management
Support and maintain hospitality-specific software such as Property Management Systems (PMS), Point-of-Sale (POS), reservation platforms, keycard systems, digital signage, and others as deemed necessary by your immediate supervisor.
Monitor system performance and report/push updates as needed to reduce downtime.
Network & Infrastructure Support
Assist with the maintenance and monitoring of the property's network, including guest and staff Wi-Fi, switches, and access points.
Ensure that all networking equipment is operational and optimized for high-volume hospitality environments.
Security & Compliance
Follow security protocols to protect guest data and hotel systems.
Assist with user account management, device security, and access controls.
Report security incidents or vulnerabilities promptly.
Operational Support
Document troubleshooting steps and maintain accurate asset inventories.
Coordinate with vendors and service providers for repairs, upgrades, or installations.
Support IT-related aspects of events, conferences, and banquets when needed.
Qualifications
1-3 years of IT support experience; hospitality industry experience preferred.
Strong understanding of Windows, MacOS, networking fundamentals, and common office applications.
Familiarity with hospitality systems (PMS, POS, keycard systems, etc.) is a must.
Solid customer service skills; ability to communicate technical information clearly to non-technical users.
Must know the Network fundamentals, general network setup and device configuration (e.g., TCP/IP, DNS, DHCP)
Ability to multitask in a fast-paced environment and respond promptly to issues.
Education
Degree or diploma in Information Technology field highly preferred
Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.
Applicable certifications preferred: Security+, Network+, Project+, A+, Cloud+, CCNA
Working Conditions
On-site role with regular interaction with hotel staff and guests.
May require evening, weekend, or on-call shifts depending on operational needs.
Position may require offsite support for Southall enterprise properties.
Ability to lift and move equipment (up to ~50 lbs).
About the Role
This position is essential to maintaining a seamless guest experience, supporting front- and back-of-house systems that allow hotel operations to run efficiently. The ideal candidate is tech-savvy, reliable, and customer-oriented.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
$31k-48k yearly est. 3d ago
Network Engineer II
North Star Staffing Solutions
Network technician job in Goodlettsville, TN
Req # : 76727BR | Type: Full Time | Posted: Today | Edited: N/A | Fee: 20.00% Percentage Computed On Base Salary
Dollar General
minimum: $65,000
Maximum: $85,000 target: $75,000
Bonus: na%
Travel: 25%
Sponsor/transfer H-13 and/or H-2B: No
sponsor / transfer work permits: No
Paid relocation: yes
Honor Period: 6 months
Job Description
Are you ready for an exciting career move? We''re a fast moving $17.5 billion, Fortune 200 publicly-traded company with more than 11,000 stores and 12 distribution centers in 40 states, growing by hundreds of stores each year. We work in an energetic team atmosphere that leverages each person's strengths and maximizes potential. We are committed to attracting upbeat, talented, and motivated people who can advance our mission of "Serving Others."
The Network Engineer II, while reporting to the Sr. Network Manager, will serve as departmental technical escalation point for network related issues. The Network Engineer II will also help support Information Services department strategies through development of technological solutions while also helping to provide systems expertise and technical support requiring above average understanding in one or more specialized disciplines or platforms.
Duties and Responsibilities
•Install and configure network technologies based on design requirements provided by management and architecture staff. Identify, define, and analyze complex problems and provide solutions which require a high level of ingenuity and innovativeness.
•Recommend strategies for the continued improvements in the reliability, scalability and maintainability of assigned network application/system/platform. Responsible for effective monitoring as well as keeping assigned network application/system/platform on line and functioning (includes trouble ticket resolution and network service availability).
•Review, recommend, coordinate and implement designs and analyses related to specific area of responsibility. Prepare engineering plans for the installation or migration of new systems. (Including: network analysis, design, and build phases).
•Ensure that departmental standards are documented, designed, distributed and updated on a regular basis for assigned applications/systems/platforms.
•Support recovery of assigned applications/systems/platforms in the event of a disaster, emergency, or testing sequence. Maintain disaster recovery consistency within IT and ensure adherence to corporate disaster recovery plans.
•Manage in-scope networks and systems in accordance with the formal change management procedures and processes.
•Provide timely status reports regarding projects and activities.
Qualifications
Knowledge, Skills, and Abilities
•Administrative-level understanding of network architecture and solutions, with a focus on Cisco solutions.
•Administrative-level experience implementing and supporting networks in enterprise-level organizations.
•Very strong written and oral communication skills.
•Ability to work and effectively communicate with technical and non-technical audiences.
•Ability to maintain current working knowledge of related hardware, software, solutions, and processes.
•Experience participating in large, complex projects.
•Experience working with third parties (contractors/consultants).
•Ability to function as a point of escalation for network-related issues. On-call rotation is required.
•Able to be a team player and to be customer-service focused.
Work Experience and/or Education
•BS/BA in Information Technology or an equivalent combination of education and experience.
•Functional knowledge of the following technologies: Nexus, VPC, VSS, OSPF, BGP, RIP, DMVPN, IPSLA, MPLS, SIP, IOS, IOS-XE, F5, Multicast/PIM, VRF, IPSEC on IOS-XE, PFR, WCCP, WAAS, CUBE, QOS
•Cisco certification required (CCNA or CCNP).
•Three to five years technical experience in an enterprise network environment.
•One to two years expertise supporting Voice over IP solutions.
•Three to five years expertise in Cisco or Aruba network technologies, including routers, firewalls, wireless solutions, multicast solutions, WAN technologies, etc.
Functional knowledge of the following technologies: Nexus, VPC, VSS, OSPF, BGP, RIP, DMVPN, IPSLA, MPLS, SIP, IOS, IOS-XE, F5, Multicast/PIM, VRF, IPSEC on IOS-XE, PFR, WCCP, WAAS, CUBE, QOS
Cisco certification required (CCNA or CCNP)
Three to five years expertise in Cisco or Aruba network technologies, including routers, firewalls, wireless solutions, multicast solutions, WAN technologies, etc
One to two years expertise supporting Voice over IP solutions
Administrative-level understanding of network architecture and solutions, with a focus on Cisco solutions.
Our Benefits Package
•Health, dental, vision and life insurance
•Long term disability
•Accidental Death and Dismemberment insurance
•Company matched 401(k)
•Paid vacation
•On site child care, ATM, cafeteria and fitness facility
•Fun, values centered work atmosphere
•Corporate casual dress
•Relocation Assistance
Additional InformationAll your information will be kept confidential according to EEO guidelines.
$65k-85k yearly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Network technician job in Chapel Hill, TN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a network technician earn in Mount Juliet, TN?
The average network technician in Mount Juliet, TN earns between $41,000 and $77,000 annually. This compares to the national average network technician range of $51,000 to $92,000.
Average network technician salary in Mount Juliet, TN