This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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Infrastructure Technician
C&K Industrial Services 3.6
Network technician job in Cleveland, OH
Join the C&K Industrial Services Team as an Infrastructure Technician! Are you ready to make a difference in the community by helping keep cities and municipalities safe and efficient? C&K Industrial Services is seeking dedicated Infrastructure Technicians to support our Infrastructure division. If you are committed to professional excellence, we want you on our team! About Us: At C&K Industrial Services, we pride ourselves on our advanced fleet of vacuum trucks, combination vehicles, water blasters, and other heavy equipment. We specialize in a variety of challenging projects, including industrial facility shutdowns, emergency responses, and site remediation. We're looking for team players who value safety, collaboration, and career advancement. At C&K, we believe in teamwork above all. As an Industrial Operator, you'll be part of a collaborative environment where everyone plays a vital role in the success of each project. You will be valued not only for your driving skills but also for your hands-on contributions to the team's work. About the Role: As an Infrastructure Technician, you'll work on essential projects for municipalities, cleaning and inspecting sewer systems, pipelines, and storm drains. You'll operate specialized equipment, including CCTV cameras, water jet equipment to map and clean the pipelines, ensuring they meet industry standards. This role involves working both in the field and underground, in potentially challenging environments, with an emphasis on safety and professionalism. Your key responsibilities include:
Equipment Mobilization: Safely transport, set up, and operate equipment for pipeline cleaning and inspections at job sites.
Mainline & Lateral Operations: Operate "mainline" and "lateral" cleaning equipment for small and large diameter pipes, ensuring cleaning meets contracted standards.
CCTV Operations: Lower and raise cameras into manholes for pipeline inspection, ensuring accurate footage for mapping and analysis.
Sewer System Work: Enter sewer systems to perform cleaning and inspections, following all safety guidelines and best practices.
Professional Interactions: Represent C&K Industrial Services with professionalism when interacting with engineering firms, city representatives, and homeowners.
Traffic Control & Site Preparation: Assist in site preparation and traffic control to ensure a safe working environment.
Who You Are: We're looking for dedicated, safety-conscious individuals who:
Team Player: Ability to work effectively in teams, especially when lifting and moving heavy equipment.
Safety Focused: A strong understanding of safety procedures and a commitment to following all guidelines.
Adaptability: Willingness to work in various weather conditions, including on job sites that may involve heights and confined spaces.
Take pride in their work and hold themselves to high standards of professionalism, especially when interacting with the public.
Are physically capable of handling tasks in varied environments, including underground sewer systems. This will require you to enter confined spaces.
Qualifications:
Valid Driver's License with a clean driving record.
Ability to obtain and maintain a valid DOT medical card.
Comfortable working in varied weather conditions (heat, cold, and rain).
Experience with traffic control or site preparation is a plus.
Ability to read and interpret maps and blueprints.
Physically able to wear personal protective equipment (PPE) and routinely lift 50+ lbs.
Experience with CCTV pipeline inspections is a plus but not required.
What We Offer:
Competitive Salary: With an increase after 90 days, based on performance.
Benefits: Paid time off (PTO) after 90 days, 401(k) with employer match, comprehensive health coverage (medical, dental, and vision), life insurance, AD&D, short-term disability, and an employee assistance program.
Training & Career Growth: Ongoing training in safety, equipment operation, and new technologies. Opportunities to move into leadership roles and advance your skills in equipment and operations.
Paid Time Off: PTO after 90 days.
Uniforms Provided: For a professional look and safety.
Safety Gear Provided: Hard hat, respirator, gloves, harness, and hearing protection. Steel-toed boots are required, but we also offer a safety boot reimbursement program
Per Diem for Travel: If you're assigned to out-of-town projects, we offer per diem support.
Travel: Year-round local work with occasional overnight travel.
Work Schedule:
C&K operates year-round with work that can involve varying hours, including occasional weekend and evening shifts depending on project schedules. Our flexible, 24/7 operations mean that Technicians are given daily schedules with consistent work.
If you're ready to apply your skills to a vital role that helps improve the infrastructure of our communities, join the C&K Industrial Services team and make a difference! Note: This job description provides a general overview of the primary responsibilities and may evolve based on business needs. We comply with Federal DOT regulations; therefore, any use of marijuana, medical or recreational, is not acceptable under our drug-free workplace program.
$88k-134k yearly est. 60d+ ago
IT Field Technician - Managed Services
Infinit.Us 3.8
Network technician job in Cleveland, OH
The kind of person we're looking for
Do you enjoy solving problems and taking pride in helping people? When something breaks, is your first instinct to understand the situation before jumping to a solution?
Do you listen carefully, think logically, and work through problems you may not have seen before? When you don't immediately know the answer, do you stay calm, ask the right questions, and figure out the next best step?
Do you care about doing the right thing? Are you comfortable representing a company in front of customers and handling yourself professionally?
Do you enjoy working independently while still being part of a team? Do you know when to take ownership of an issue and when it's time to ask for help - after you've taken the initiative to troubleshoot?
Are you someone who wants to learn, improve, and become better at your craft over time (not just technically, but in how you communicate and support others)?
If these questions resonate with you, you'll likely feel at home at InfinIT.
About the role
As a Field Technician at InfinIT, you'll spend most days supporting customers onsite in the Cleveland area. When you're not onsite, you'll provide remote support from our Cleveland office and assist with service requests alongside our service and engineering teams.
Your workload will be managed by our Service Coordinator, but you'll be trusted to manage customer interactions professionally, empathetically, and responsibly. You are the face of InfinIT when you're in front of customers, and how you show up matters.
This is a hands-on, client-facing role where technical skill and human skill carry equal weight.
What success looks like
Customers feel heard, respected, and supported
You approach unfamiliar problems methodically and logically
Issues don't bounce back because they were rushed or poorly understood
You take initiative before escalating, but escalate appropriately when needed
You represent InfinIT with professionalism, calm confidence, and approachability
You work well with teammates and contribute positively to the group
What you'll be doing
Troubleshoot and resolve desktop, application and basic infrastructure issues
Hardware installations (computers and infrastructure)
Communicate clearly with customers about problems, progress, and next steps
Document work performed in our ticketing system accurately and thoroughly
Collaborate with engineers, service desk staff, and leadership when issues require escalation
Participate in a weekly on-call rotation
Technical requirements
You don't need to know everything, but you do need a strong foundation and the ability to logically work through issues.
Required experience:
2+ years of Windows desktop troubleshooting experience
Basic Windows Server concepts, including Active Directory
Basic networking knowledge (firewalls, switches, access points)
Microsoft 365 (user support, Outlook, Teams, OneDrive, SharePoint basics)
Basic VoIP troubleshooting
Nice to have:
CompTIA A+, Network+, Security+ certifications
Experience troubleshooting mac OS systems
Basic understanding of Azure environments
Equally important:
Logical, structured problem-solving skills
Willingness to learn and grow beyond current knowledge
Clear written and verbal communication
Strong listening skills and empathy for end users
Work environment & expectations
Primarily onsite at customer locations, with office-based remote support when not onsite
Regular local travel within Cleveland and the surrounding area
Part of a collaborative service and engineering team
Occasional after-hours work, but not the norm
Benefits
Medical, Dental, and Vision insurance
401k plan
Mileage reimbursement for travel to customer sites
$58k-92k yearly est. Auto-Apply 28d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Network technician job in Akron, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
IT Infrastructure and Operations
Job Qualifications:
Skills:
Cybersecurity, DISA STIG, VMware Horizon View, VMware VDI, VMware vSphere
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Virtual Desktop Infrastructure (VDI) Administrator
GDIT has an opening for a Virtual Desktop Infrastructure (VDI) Administrator supporting the Army National Guard (ARNG) in Falls Church, VA. This is an IT Service Management contract in support of the operation, modernization, expansion, and further evolution of the ARNG's global Information Technology (IT) services including networking, compute, storage, infrastructure, applications, hosting, and program management services. The GECOS program supports the ARNG enterprise IT infrastructure, its Wide Area Network (WAN), authentication and directory services, cybersecurity, application hosting, and associated services. GECOS uses the ITIL framework as the basis for delivering quality-measured IT services to the ARNG.
MEANINGFUL WORK AND PERSONAL IMPACT:
Apply high skill with commands, utilities and understand advanced aspects in the engineering and administration of VMware vSphere 8 and Horizon View 8.x.
Collaborate with the other server and application teams, identify operational characteristics, determining the presence of a problem, identifying possible solutions, selecting the most appropriate solution, and implementing that solution in a timely manner in accordance with Change Control processes.
Develop and maintain installation and configuration procedures; contribute to and maintain system standards, policies, and procedures
Maintains system performance by performing system monitoring and analysis, performance tuning, troubleshooting, system hardware, installation, firmware patching, and VMware software patching.
Designing and supporting Microsoft infrastructure solutions including Azure Virtual Desktop, on-prem, cloud and hybrid
Interacting with Government regarding technical considerations for problems, issues, or conflicts
Engineering, implementing, mitigating, monitoring, and tuning VDI environment and management software to obtain Authorize To Operate (ATO) for new VDI solutions
Responsible for the health of the production server infrastructure
Mentor and train junior team members on troubleshooting, maintenance, and administration of the Enterprise VDI environment
Develop and document SOPs to be followed by 24x7 operations teams
Continuously evaluate the system for improvement opportunities and make recommendation for enhancement
Maintain the security compliance (STIG) and configuration management of the VDI system
WHAT YOU'LL NEED TO SUCCEED:
Education: Bachelor's degree in IT preferred. High School Diploma; AA/AS/BA/BS preferred or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
Experience: 5-8 years of overall experience in Server and Desktop Virtualization. In-depth knowledge of VDI technologies, experience directing system-level design and configuration of products including determination of hardware, OS, and other platform specifications, demonstrated professional expertise managing and operating VMware Horizon View and Composer Server, and VMware ESXi 7/8 experience.
Certifications: Must meet DoD 8570.01-M IAT Level II baseline certification (e.g., CompTIA Security+ CE) prior to start. Must obtain a computing environment certification (e.g., VMware Horizon 8.x Professional\VMware Certified Professional, Core VMware technology including VMware vSphere, vCenter, Application Virtualization, and Horizon View) within six months of hire. When 8140 requirements are implemented on program/contract, employees will need to conform to 8140 certification standards.
Security Clearance Level: Active SECRET security clearance required and must be maintained.
Skills and Abilities:
Demonstrated ability to take initiative, prioritize tasks, and deliver high-quality results with minimal supervision.
Experience with vRealize Operation Manager and vCenter Server appliance.
Strong hands-on experience with Horizon View, Connection Servers, Dell Wyse Management Server (or similar), and Load Balancers
Strong hands-on experience with vSphere systems administration and support including vMotion, HA, DRS, VDS, Affinity rules, vCenter, and storage migrations
Hands-on experience with vSphere problem determination, capacity planning and root cause analysis
Strong hands-on experience with Cisco UCS server infrastructure.
Have an in-depth understanding of how the VDI system interacts with and is dependent on other core IT infrastructure and systems
Capable of managing multiple priorities while applying strong technical, communication, and documentation skills.
Strong communication skills and ability to collaborate effectively with diverse teams.
Consistently demonstrate reliability, professionalism, and attention to detail.
An in-depth knowledge of Windows Server and Desktop Environments (Windows 11, Windows Server 2019/2022).
A thorough understanding of VDI desktop image build and deployment technologies.
Experience with hyper-converged virtualizations platforms, specifically VMware, Application Virtualization in a VDI environment, Engineering, Designing, testing, implementing, maintaining, securing, Citrix XenDesktop and NetScaler solutions deployed in the large Enterprise environment, managing printers and file sharing in a VMware VDI environment, performance monitoring tools, specifically vROPS and SolarWinds, security and hardening of systems following STIG compliance.
Broad, high-level understanding of system hardware, software, configurations, and technologies
Location: Falls Church, VA. Three (3) days of onsite with up to two (2) days telework. Onboarding/transition in period requires on-site support up to 60 days. Work schedules are subject to change on direction by mission requirements from GDIT or USG leadership.
GDIT IS YOUR PLACE: At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.
#GECOS
#GDITPriority
The likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Hybrid
Work Location:
USA VA Falls Church
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$123.3k-166.8k yearly Auto-Apply 3d ago
IT Executive Coordinator
Cleveland Foundation 4.0
Network technician job in Cleveland, OH
About Us
The Cleveland Foundation, established in 1914, is the world's first and one of the largest community foundations, with assets exceeding $3 billion. Our mission is to enhance the lives of all residents of Greater Cleveland, now and for generations to come, by working together with our donors to build community endowment, address needs through grantmaking, and provide leadership on key community issues.
As we continue to grow and evolve, we are dedicated to building strong relationships and trust across our community, working collaboratively to create innovative, impactful, and internationally recognized contributions to the field of philanthropy.
About You
You are a highly organized and detail-oriented professional with a passion for supporting executive leadership. Your exceptional communication skills enable you to act as a liaison between C-suite leaders and internal/external stakeholders, ensuring that information flows smoothly and efficiently. You thrive in fast-paced environments and are adept at managing complex schedules, coordinating high-level meetings, and handling inquiries with professionalism and discretion. Your ability to demonstrate strong customer service, adapt quickly to changing priorities, and manage multiple tasks simultaneously makes you an invaluable asset to any executive team.
In addition to your strong administrative skills, you possess a proactive and collaborative mindset. You are well experienced at project management, performing coordination activities on high-priority projects, detailed-oriented and ensuring that deadlines are met. You are highly proficient navigating technology and using various software tools, including Microsoft Office Suite and project management applications, to streamline workflows and enhance productivity. With a commitment to fostering a positive team culture, you are dedicated to contributing to the organization's overall goals and success.
Job Summary
The Executive Coordinator provides advanced executive-level administrative and project support to the Chief Technology & Information Officer, ensuring efficient operations and effective communication within the organization. This role contributes to the technology department's overall goals by managing complex schedules, coordinating high-level meetings, and facilitating cross-team collaboration, thereby enhancing efficiency, communication, and decision-making. In this role, you will also support IT-specific workflows, including project tracking, ticket management, and digital governance platforms.
Key Responsibilities
Optimize the CTIO's calendar to prioritize meetings, travel, and project deadlines efficiently.
Coordinate logistics for meetings, events, and travel, including scheduling, materials preparation, itineraries, and real-time adjustments to ensure seamless execution and follow-up.
Serve as the primary point of contact and liaison for the Department Head, managing inquiries and facilitating clear, professional communication with internal and external stakeholders.
Manage communication, scheduling, and documentation for assigned committees.
Prepare agendas, presentations, and briefing documents; take minutes and track deliverables to ensure timely completion.
Support high-priority projects, collaborating with cross-functional teams to ensure effective execution, knowledge sharing, and on-time delivery.
Maintain efficient filing systems, databases, and workflows to support departmental operations.
Process departmental invoices and reconcile executive and departmental credit card transactions in accordance with organizational policies and deadlines.
Assist with the preparation and management of departmental budgets, expense reports, and financial records with precision and accountability.
Support onboarding processes and develop materials for new IT department hires.
Conduct research and provide insights to support executive decision-making.
Foster a collaborative team culture aligned with the foundation's mission and values.
Competencies & Behavioral Expectations
Judgment
Communication
Teamwork & Collaboration
Adaptability
Problem-Solving
Requirements
Required Qualifications
Four to six years of progressively responsible experience in administrative support or a related field.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and exceptional internet research skills.
Preferred Qualifications
Experience in supporting C-suite executive.
Associate's or advanced degree in a related field such as Business Administration, Communications, or a similar discipline.
Relevant certifications such as PMP (Project Management Professional), CAP (Certified Administrative Professional), or similar.
Experience with project management tools.
Experience with Board Effect or similar board management portal platforms.
Strong understanding of IT workflows, terminology, and project lifecycles.
Experience in philanthropy, which could provide additional context and understanding of the role.
Ability to act as a mentor or resource for other administrative staff, fostering a collaborative environment.
Work Environment
The role is primarily office-based, involving frequent interaction with executives, staff, and external partners.
The position may require prolonged periods of sitting, as well as occasional lifting of light office supplies and materials.
Occasional extended hours to meet deadlines or support special events.
Occasional travel may be required for meetings, events, or conferences.
Salary Description $52,000 - $57,000 Annualized
$52k-57k yearly 19d ago
IT Support/Network Systems Support
Comtecinfo
Network technician job in Akron, OH
Our client is looking for a motivated and passionate software craftsperson to help in create, extend, and maintain the core of their software platform as they expand past their current offerings in services related to energy and convenience in order to take their business to the next level.
Job Description
Role: SNOC Specialist/IT Support
Location: Akron, OH
Duration: 1 year
Description:
Systems & Network Operations Center (SNOC) Specialist
This position works 12 hour shifts in order to provide 7 x 24 x 365 support.
Candidate must be available to work day and night shift, weekends and holidays.
Job Summary:
This position is responsible for the daily operational support in Client's System & Network Operations Center (SNOC). SNOC provides continuous proactive monitoring and first level admin support of the Client IT systems including servers, network devices, applications, databases, voice systems and energy management systems.
Duties:
Analyzing/Troubleshooting UNIX/Linux server configurations and processes
Analyzing/Troubleshooting Microsoft server configurations and processes
Basic database administration
Monitoring network traffic, analyzing network problems and performance
Responding to alerts from system monitors & performing first level problem identification and resolution
Issuing tickets for problem escalation
Performing batch scheduling functions, including monitoring and execution
Supporting multiple teams during event identification, escalation and resolution.
Qualifications
An associate's or bachelor's degree in Computer Science or related discipline is preferred but equivalent work experience will be considered in lieu of a degree
Strong problem solving and communication skills (verbal and written)
Strong multitasking ability including monitoring a continuous flow of alerts while performing troubleshooting and system administrative tasks
Highly motivated, creative thinker with proven ability to troubleshoot and solve problems in a production support environment
Network & Windows troubleshooting and administrative skills
Familiarity with Linux/Unix operating system and commands.
If interested, respond with your updated resume to **************************** or can reach me at ************.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-67k yearly est. Easy Apply 60d+ ago
desktop support
Artech Information System 4.8
Network technician job in Cleveland, OH
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Request you to feel free to contact us
POSITION:DESKTOP SUPPORT
LOCATION: Cleveland, OH (you will be offered with the nearby location to place )
Duration:1+years
·
PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional.
·
Experience in medical technology support a plus as well.
Location: Avon OH, Euclid OH to Akron OH to Wooster OH. Etc
Additional Information
For more information, Please contact
Shubham
************
$37k-48k yearly est. 1d ago
IT Engineer 3 - Database Administrator
Case Western Reserve University 4.0
Network technician job in Cleveland, OH
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $76,725 and $97,057, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
Working under limited supervision as a member of the Cloud Services team, accountable for the planning, developing, and configuring of the University's Oracle and Microsoft SQL databases that support enterprise applications. These databases will reside on campus or in the Cloud, such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform. This position provides service through monitoring and troubleshooting the performance, integrity, and security of the enterprise databases. Ensures that good security policies and practices are followed for regulated data, such as student, patient, and research data. This position works with all departments within Case Western Reserve University to understand business needs in order to coordinate the installation, migration or updating of the enterprise databases, collaborate on common service requirements, and research and resolve performance problems.
ESSENTIAL FUNCTIONS
* Identify database requirements by interviewing customers and by evaluating new or existing applications. Propose solutions for updating or implementing databases that support these applications. (20%)
* Recommend solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications. (15%)
* Propose and recommend technical specifications for applications to be upgraded or implemented. Coordinate installation requirements with project manager, system owner, and/or third-party vendor. (15%)
* Prepare project plans and project schedules for new installations and new releases using established project processes. (10%)
* Implement database solutions based on business requirements and technical specifications. (10%)
* Maintain database performance by calculating optimum values for database parameters and installing new releases of Oracle and Microsoft SQL Server. (10%)
NONESSENTIAL FUNCTIONS
* Establish standards for consistent Oracle and Microsoft SQL Server database application development, security and performance, including testing guidelines and conditions. (5%)
* Support database functions by designing and coding database utilities. (5%)
* Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies. (5%)
* Ensure University monitoring solution monitors availability and performance of all Enterprise Database systems and alerts appropriate personnel when availability or performance does not meet the required levels of service. Maintain service key-performance indicators (KPIs) and metrics to report to Utech leadership and campus community. (4%)
* Perform other duties as assigned. (1%)
CONTACTS
Department: Supervisor will review goals, accomplishments, and overall team performance at key stages. Daily contact with Cloud Services teams to tackle a variety of issues collaboratively and negotiate any shadow issues that may arise to resolve problems effectively. Daily/weekly contact with developers, engineers, managers to maintain workflow.
University: Daily contact with project teams to tackle a variety of issues collaboratively and negotiate any shadow issues that may arise to resolve problems effectively. Regular contact with project sponsors to review project timeline, key milestones, and outstanding issues. Regular contact with stakeholders and internal constituents to facilitate and promote joint action and cooperation to achieve results.
External: Daily/weekly contact with hosted vendors and other third-party vendors as needed. Moderate contact with vendors, contractors, and other external representatives to investigate new and future products and services.
Students: No contact with students.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibility.
QUALIFICATIONS
Experience: 3 to 5 years of related experience, preferably with Oracle database and Microsoft SQL database programming, server management and technical infrastructure experience.
Education: Bachelor's degree in computer science or a related field.
REQUIRED SKILLS
* Under limited supervision, develop, design, implement, maintain and report on total projects including a large range of services
* Demonstrate thorough knowledge of database theory, design principles, and development methodologies, including data modeling, data flow, and entity relationship analysis.
* Demonstrate thorough knowledge of database configuration, database performance tuning, backup methodologies, and database security.
* Broad architectural awareness of customer applications, not only understanding database aspects (e.g., metrics, DB parameters etc.) but also with ability to triage issues in an end-to-end manner aware of how web, application and caching tiers impact database performance and availability.
* Coding skills in the procedural language for at least one database engine is necessary (PL/SQL etc.)
* Familiarity with Amazon Web Services, Microsoft Azure or Google Cloud Platform including RDS and/or Cloud Computing.
* Technical project management support for technical cross-functional projects and is assigned to projects with significant scope, complexity, size, impact, budget, and/or project team size. Projects are varied in nature and have a significant impact on organization.
* Demonstrate thorough understanding of the Software Development Life Cycle (SDLC) and utilize the ability to lead efforts in implementing life cycle practices.
* Standard PC software packages, including word processing, spreadsheet, database, and flowcharting.
* Demonstrate principles and practices of sound business communications with the ability to communicate complex material in ways customers can understand.
* Ability to actively listen; responsive to verbal and non-verbal clues. (Listening Skills)
* Ability to look at situations from multiple perspectives, break problems into component parts, and look for underlying causes and think through the consequences of different courses of action. Ability to identify various types of problems along with the creation of workable solutions. Requires the identification and analysis of problems, evaluation of alternatives, and provision of solutions (Analytical and Problem-Solving Skills).
* Ability to respond to difficult, stressful, or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintain good working relationships among internal and external customers. The ability to recognize awkward or potentially embarrassing situations that sometimes arise. Always aware of tone and careful choice of words, while at the same time ensuring that the intended message is clear, polite, and readily understood. (Tact and Diplomacy Skill)
* Ability to develop in-depth understanding of client needs in order to be more helpful. The ability to consider how different audiences are likely to respond and choose the best method of communicating the message to each audience. (Customer Focus Skill)
* Consistently models high standards of honesty, integrity, trust, openness, and respect for the individual. Must have the ability to use discretion and good judgment on sensitive and important matters. (Ethic/Integrity Skills)
* Ability to recognize the importance of certain tasks and responsibilities and the ability to prioritize to ensure that deadlines are met. (Dependability and Reliability Skill)
* Ability to be flexible in order to meet the constant changing scope and needs of the department, division and customers being served. Ability to work in a fast-paced environment while managing multiple projects. Ability to optimize the use of time and resources to achieve the desired results; effectively plans and organizes work to minimize crises; prioritizes appropriately. (Planning and Organization Skills)
* Ability to work with technologies for which little or no documentation or precedence exists. Commitment to self-motivated lifelong learning. (Explorative Attitude)
* May oversee engineering, design, implementation and deployment of core technical services projects.
* May include supervision and team leadership of core technical services projects. May direct the work of student employees
* May be a junior technical architect with responsibilities for: Making recommendations for core infrastructure improvements.
* Working with vendors and contractors to design, develop project initiation activities, including core technical implementation of those designs.
* Engagement with senior colleagues (architect, senior architect) on advanced project activities with or without any direct management
* Demonstrated history of successful support, education, and advocacy for all faculty and staff aligned with the values, mission, and messaging of the university, while adhering to the policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors, and customers face to face.
* Willingness to learn and work with artificial intelligence (AI) tools and technologies.
WORKING CONDITIONS
Office and computer room environment. This position has the potential to access secure and sensitive personal information. May require working off hours to appropriately evaluate all conditions. The employee may be required to carry a cellphone during and after their normal work hours, including weekends, to address after-hours emergencies. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer, mouse, and a printer.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
.
$76.7k-97.1k yearly 12d ago
Site Services Technician
Morgan Engineering Systems Inc. 3.4
Network technician job in Alliance, OH
Crane Technician
For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance safety, improve efficiency, and deliver value through the world's most advanced material handling systems-while building a better future for our employees and community.
Due to growth, we are looking for a full-time Crane Technician to join our team in Alliance, OH
You will assemble, install, and maintain Morgan's industrial overhead cranes at customer sites across the U.S while ensuring that innovation comes standard with every order.
Join our team to help us fulfill our vision:
To challenge the possibilities of today by thinking differently.
Responsibilities:
Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites across the U.S.
Perform preventative maintenance on overhead cranes
Inspect mechanical and electrical systems on overhead cranes
Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical systems
Must be able to work safely and efficiently at heights of up to 100 feet
Education/Experience:
High school diploma or equivalent
At least 1 year experience in a related industry
Welding experience is a plus
Ability to read blueprints and use metrological instruments such as micrometers
Basic organization, communication, and problem-solving skills
Must have own tools
Skills in one or more of the following areas preferred:
Millwright work
Iron work
Pipefitting
Electrical meters
Basic machining
Basic welding
Basic rigging
Benefits:
Competitive wages
Comprehensive benefits package, including:
Health insurance
Dental insurance
Vision insurance
Life insurance
401(K)
401(K) matching
Paid time off
About Morgan:
For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit **************************
Disclaimer:
Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$42k-57k yearly est. Auto-Apply 17d ago
Field IT Technician
Riverside Recruiting
Network technician job in Cleveland, OH
I'm a recruiter (headhunter). This service is free to you (the candidate). One of the companies that I recruit for is looking for a: Field IT Technician $20 to $25 per hour W2 Cleveland, Ohio • Two weeks PTO • 100% on-site in the Cleveland area • Pay is every Friday for the previous week • Anthem medical, Anthem dental, Anthem vision, life, 401k match, college tuition benefit program
Role
• Talk in-person with customers regularly • Listen, communicate, and provide technical support
• Respond to inquiries promptly, create tickets, document solutions • Install, configure, and support computers, projectors, smart boards, printers, scanners, and wireless devices
Required
• Must be very personable, able to speak with people in-person • Knowledge of computers, software and basic networking
• Listening, communication, and troubleshooting skills
• Valid driver's license and personal vehicle
• Criminal background check clearance
• Bonus: IT support at a school
Next
• Email your resume to Sean.Zetts@RiversideRecruiting.com
Sean Zetts
440-447-0001
Riverside Recruiting
Sr. Recruiter & President
www.RiversideRecruiting.com
www.LinkedIn.com/in/SeanZetts
Sean.Zetts@RiversideRecruiting.com
$20-25 hourly 60d+ ago
Service Desk Technician
Insight Global
Network technician job in Shaker Heights, OH
We're seeking a jack-of-all-trades Service Desk Technician who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies. This role is perfect for someone who enjoys variety in their day-to-day work and takes pride in being the go-to person for all things tech.
30-32/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Technical Troubleshooting: Strong ability to diagnose and resolve hardware, software, and network issues across various platforms (Windows, mac OS, mobile devices).
Hands-On Mentality: Willingness to physically set up, configure, and repair devices and peripherals as needed.
Versatility: A true jack-of-all-trades-comfortable switching between tasks, tools, and technologies.
Customer Service Orientation: Excellent communication skills and a helpful attitude when supporting end users.
Adaptability: Ability to learn quickly and handle unfamiliar systems or challenges with confidence.
Time Management: Capable of prioritizing tasks and managing multiple support requests efficiently.
Documentation Skills: Able to clearly document issues, solutions, and procedures for future reference.
Team Collaboration: Works well with others, shares knowledge, and supports team goals.
$34k-49k yearly est. 60d+ ago
Network Analyst
Swagelok 4.8
Network technician job in Solon, OH
Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.
Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you'll thrive in a culture that promotes learning and development.
We strive to be a company where we all can do our best work with a true sense of purpose and belonging.
**Be** Connected. **Be** Valued. **Be** You.
We hope you'll consider joining our team.
Responsible for moderately complex engineering and/or analytical activities associated with one or more technical areas within the telecom function (such as, but not limited to, network design, engineering, Voice over IP, implementation, or operations/user support) under general supervision.
**Essential Duties and Responsibilities:**
+ Configure, monitor and troubleshoot wide-area connections across the four dimensions of the enterprise architecture: suppliers, distributors, centralized and decentralized sites.
+ Configure, monitor and troubleshoot enterprise network), analyze traffic patterns, volumes and assess national and international connectivity bottlenecks and cost.
+ Participate in selecting, developing, integrating, and implementing network management applications.
+ Monitor fault tolerance of network resources and ensure transparent file replication, dynamic access to applications and server resources, network address allocation, assignment and management.
+ Support disaster recovery and business continuity planning related to network infrastructure.
+ Responsible for the configuration and administration of WAN infrastructure, topologies and services; providing server and printer access; security and password administration; chargeback, and troubleshooting.
+ Problem determination and resolution of network connections and components.
+ Interact with Customers and IT resources to establish WAN server project requirements and costs associated with technology (hardware/software licensing); promote/enforce organizational networking standards and procedures, and institutes production standards.
+ Participate in the design, implementataion, and maintenance of LAN/WAN infrastructure, including routers, switches, firewalls, and wireless systems.Off-hours support, as necessary.
+ Maintain and update network documentation, diagrams, and inventory.
+ Maintain confidentiality regarding the information being processed, stored or accessed by the network.
**Education and/or Experience Requirements:**
+ Bachelor's degree in Computer Science or related field or equivalent experience required
+ 4+ years of hands-on experience with WAN operations including administering network performance, ensuring high availability and reliability, security and fault management, network topologies and domains; managing communications protocols; protocol analyzers and sniffers; and managing private addressing schemes (e.g., DHCP, DNS).
+ 1+ years of experience managing WAN and firewall security policies and profiles.
+ 1+ years of experience in network monitoring and troubleshooting consoles such as NetIQ, OpenView, MMC and/or other competing products.
+ 1+ Years of experience with enterprise-grade networking equipment (e.g., Cisco, Juniper, Aruba).
+ Windows directory and domain model, Security and authentication model services, File and print services, Web and database services, Media services, Communication (VPN, RAS, Radius),
+ Clustering architecture and distributed client connections over multiple servers (e.g., MSCS). Administrative exposure to Server hardware platforms, such as HPE.
+ Experience with cloud networking (AWS, Azure, or GCP).
+ Knowledge of SD-WAN and network automation tools (e.g., Ansible, Python scripting).
+ Familiarity with implementing and managing VoIP and unified communications systems
**Working Conditions and/or Phyisical Requirements**
+ Working conditions associated with normal office environment.
+ Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.).
+ Ability to effectively communicate in both small and large groups and settings.
+ Ability to traverse between multiple locations in Ohio and Pennsylvania as needed.
+ Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards.
+ Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.
To apply:
1. Click 'Apply Now' to the role of interest, upload your resume and complete the application.
2. Those that match our qualifications will be contacted to schedule a phone interview.
Congratulations on taking the first step to **B** e Connected. **B** e Valued. **B** e You.
_Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law._
_Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _
_This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _
\#LI-LK1
\#LI-Hybrid
$70k-91k yearly est. 60d+ ago
Service Desk Technician
McCarthy Burgess & Wolff
Network technician job in Cleveland, OH
:
The End User Service Desk Technician is responsible for Tier 1 and certain Tier 2 tasks. This includes working service desk tickets for end users, windows server administration, and phone operations support. The workload for this position consists of approximately 80% Tier 1 tickets and 20% Tier 2 tickets. The End User Service Desk Technician analyzes and resolves Tier 1 and 2 PC and telecom related issues. New employee computer setup services and departing employee computer offboarding; break fix ticket resolution; and basic windows administration tasks such as Identity Management, patching, software installs, and other similar duties as assigned.
Essential Job Functions:
Receives direction and training from Infrastructure Manager and service assignments from the Service Desk Coordinator.
Responsible for end user PCs and CISCO phones maintenance and support, including:
Builds, deploys, and maintains PCs, including onboarding and offboarding employees' PC bundles and recovery and re-inventory of end user equipment
Deploys & maintains CISCO phones.
Supports Tier 1 end user requests for service
Monitors scanners and alerts for uptime availability and performance.
Monitors tickets for assignments; creates and update tickets accordingly; provides first touch resolution; and assignment of tickets to others or escalation as needed.
Works assigned service desk tickets and resolves, updates, or escalates accordingly
Act as a backup/secondary contact to system administrators as needed
Maintains end user asset inventory for software licenses and hardware and reports when EOQ's need replenishment.
Provides peripheral and software support for printers, scanners, speakers, microphones, and other devices.
Maintains the Gold Image, End User Build, and Standards Documentation.
Repairs and maintains peripheral devices, including monitors, printers, faxes, scanners, toner cartridges, conference room equipment, etc.
Assists in patching end user devices and updating anti-virus software.
Maintains and administers setup and access of email accounts and outgoing e-mail delivery assurance including whitelisting.
Acting as a windows administrator, provides administrative support for certain tasks as assigned.
Responsible for Warranty and Return Material Authorization management of end user equipment.
Supports Antivirus policies, updates, and deployment.
Supports VPN user access.
Supports Identity Management for changes to access (add, change, or disable) and password resets.
Assist system and network administrators when needed.
Complete assigned training for self-development opportunities.
Reads, comprehends, and adheres to any and all applicable MB&W IT, ISO, and security policies.
Sitting, standing, squatting, and lifting up to 50 pounds.
Ability to work occasional overtime as requested by supervisor or manager to support break fix or backlog of work requests.
$34k-49k yearly est. 55d ago
IT Systems Administrator
Nanosoft Consulting
Network technician job in Cleveland, OH
Systems Administrators at Nanosoft Consulting must possess a variety of technical and professional knowledge and skills. This position contributes to designing, building, maintaining, and supporting essential technical services for Nanosoft Consulting's employees, contractors, and customers. This role involves work on physical and virtual servers, online (“cloud”) services, network infrastructure components, voice systems, and other business technology products and services. Systems Administrators serve as an escalation point for support requests and may be called upon to assist with support operations in times of need. Systems Administrators serve critical roles in security operations and compliance. This role may require after hours work that is scheduled or unscheduled during emergency situations.
Essential Functions (In order of importance) Approximate % of time required IT Systems Administrator I 90% Other 10% Essential FunctionsThe specific demands of this position may change according to business needs and technologies in use, but generally, this position's work includes the following:
Routine operation, maintenance, troubleshooting, and support of all technical systems, including: servers, network infrastructure, hardware, software, management and monitoring systems, technical support tools and systems, enterprise voice, cloud services, etc.
Serves as an escalation point for the technology support team, and works with colleagues and end-users to resolve complex issues.
Provides support for all software and hardware. This may include answering questions, troubleshooting problems, teaching or instructing customers, employees, and/or contractors regarding business technologies
Performs administrative duties and provides support for proprietary business applications and their supporting infrastructure
Proactively monitors technology stack for performance and maintenance issues, and maintains network monitoring system
Participates in project planning and execution, and provides strategic planning insights for departmental and company goals
Performs routine and project-based security functions as part of ongoing audit and compliance processes
Works with the technology support team to improve endpoint management practices and tooling
Works with vendors to manage third-party services, address service issues, and plan for growth and new service needs
Other Essential Functions
Participates in department and company meetings, as requested
Performs other duties as assigned
Light maintenance duties, (i.e.: office moves)
Travel as required
Overtime/Additional Hours - There are times in which overtime/additional hours will be mandatory due to an increase in work and the need to meet turnaround time frames
Compensation for Unscheduled Work
Response to Priority Level 1 tickets or at the immediate request of a manager will be compensated at a minimum of 60 minutes.
Response to Priority Level 2 tickets will be compensated at a minimum of 30 minutes
Response to Priority level 3 tickets when requested by a manager will be compensated at minimum of 30 minutes.
All work meeting the above requirements must be noted on the timecard by the employee and adjusted by the manager prior to approving payroll.
Required Skills/Abilities
Experience supporting Microsoft Windows based systems in an Active Directory environment (primarily Windows 10/11, and Windows Server 2016-2022)
Experience supporting modern versions of Microsoft Office (primarily 2016, but experience with other versions is appreciated)
Experience supporting a variety of business equipment, including: printers, scanners, access control systems, fax machines, and desktop and portable computers
Experience with basic enterprise networking, including: VLANs, NAT, IP addressing, VOIP, wireless, and basic network security concepts
Experience with a variety of mobile devices
Familiarity with Microsoft Windows Server, Microsoft Exchange, Active Directory, and Microsoft/Office 365
Familiarity with SLA-driven reliability concepts
Familiarity with basic client/service dependencies and ability to make basic impact assessments for particular maintenance/service disruptions
Logical and systematic approach to problem solving. Ability to accurately and efficiently troubleshoot, diagnose, and solve problems
Must be comfortable working with team members using remote communication tools including email, phone, Microsoft Teams, and Zoom
Must have an understanding of basic security concepts and be comfortable working in a standards-based, compliant environment
Ability to work as part of a team, including the ability develop new working relationships, share knowledge, and work with colleagues to meet deadlines, and accomplish team goals
be able to gauge the technical abilities of others and effectively and respectfully communicate complex technical issues with individuals of various skill levels
Ability to manage individual tasks and projects, adhere to deadlines, and remain calm and professional under stress
Ability to learn from instruction, written documentation, and formal training
Ability to adapt to change and growth in a fast-paced, deadline-driven environment
Good written communications skills
Strong attention to detail
Preferred Qualifications Candidates do not need to meet any of the Preferred Qualifications to be considered. However, candidates who meet more of the Preferred Qualifications will receive higher preference in consideration.
Experience supporting and managing Microsoft Windows based systems using Azure Active Directory in a Microsoft 365 environment
Experience supporting and managing Microsoft Online Services in a Microsoft 365 environment, both on-prem and hybrid
Understanding of advanced networking concepts and practices, including: CDP/LLDP, 802.1x, routing protocols, Microsoft Windows DHCP, managed switches, managed wireless networking systems, and enterprise network security appliances
Understanding of network security tools and practices, including: IDS/IPS operations, DLP, SIEM, enterprise CA, AD FS, Web Proxying, Reverse Web Proxying and Load Balancing,
Experience managing and supporting a variety of company-owned and employee-owned mobile devices, including Android and iOS, in a managed enterprise environment
Experience managing, operating, or maintaining enterprise voice systems
Experience managing the full suite of Microsoft Windows server products and services with high availability
Experience with network monitoring systems to measure critical availability metrics and inform troubleshooting processes
A rich understanding of the OSI networking model and the ability to quickly isolate and identify service delivery issues
Ability to produce rich, high-quality documentation of processes and procedures for internal reference and external audiences
Ability to present information
Experience managing Microsoft SQL Server, SQL Server Reporting Services, and associated database maintenance and automation functions
Familiarity with other database management systems (Oracle, PostgreSQL, Mongo, etc.) is a plus, but not required
Experience with security operations, policy development and implementation, and operation of security infrastructure
Experience with the HITRUST Common Security Framework or other comparable third-party security auditing framework is strongly preferred
Experience with enterprise server management tools
Experience with Microsoft 365 enterprise security features
Education & Licensing
High School diploma or equivalent certificate is required
Bachelor's degree from an accredited college or university is preferred
Experience
Experience working in technical support and/or administrative roles is preferred
Physical Work Requirements
Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
$58k-83k yearly est. 60d+ ago
IT System Administrator
Acroment Technologies
Network technician job in Cleveland, OH
Acroment Technologies is seeking qualified candidates for a Systems Engineer/Network Administrator position at our West Side office. Candidates should exhibit a strong desire to help others with technology. Including, but not limited to, servers, networks, workstations, smartphones, printers, hardware and software. Acroment Technologies offers a relaxed and easygoing work environment, IT career mentoring, advanced IT certification programs, completive salary, and benefits.
Core Responsibilities:
Provide technical support (all-levels) to customers via phone, email and through our ticketing system; ConnectWise.
Respond to service requests in a timely manner (meeting or exceeding our contracted SLAs)
Troubleshoot and resolve client computer issues (mostly PC, some MAC, smartphones)
Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally directly from clients.
Properly classify (priority/categorize) all service requests within our ticket system.
Coordinate additional resources needed to accomplish requested tasks including working with client vendors.
Communicate with customers and additional resources to notify them as to the status of their requests or needed repairs.
Additional Responsibilities:
Complete training programs for our ticketing and monitoring systems.
Recommend improvements to our internal processes to maximize customer service levels
Complete timesheets daily with detailed notes of work completed
Be available for work when scheduled to be on-call (weekly rotation) and attend weekly and quarterly service meetings (after-hours).
Develop rapport with clients as a trusted resource for help
Educate end-users on hardware and software operations as needed
Qualifications and Requirements:
Bachelor's degree or related work experience
2 years prior experience working in a similar role at a Managed Service Provider (MSP)
Network+ and Microsoft 365 certifications preferred but not required
Working knowledge of Microsoft 365 administration, Intune, Autopilot, PowerShell and Python
Set goals and be committed to improving your technical and soft skills through company offered and self-guided study to further your career in IT
Strong technological aptitude, work ethic, and problem solving skills
Excellent verbal and written communication skills
Reliable transportation, valid driver's license and valid vehicle insurance
$58k-83k yearly est. 60d+ ago
Local Contract CVOR Technologist - $35-42 per hour
Medical Solutions Allied 4.1
Network technician job in Beachwood, OH
Medical Solutions Allied is seeking a local contract CVOR Technologist for a local contract job in Beachwood, Ohio.
Job Description & Requirements
Specialty: CVOR Technologist
Discipline: Allied Health Professional
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Local Contract
We're seeking talented healthcare professionals whose adventure game is as strong as their clinical game. Those that want flexibility and high pay, we have the positions for you!
Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and travel allied healthcare professionals include:
Day One Medical, Dental, and Vision with low premiums
Day One 401(k) with Company Contribution
Personalized Compensation Packages
Paid, Private, Fully Furnished, Pet-Friendly Housing
Dedicated Recruiter and 24/7 Customer Care Line
Per Diem Allowance and Paid Travel
Licensure and Certification Reimbursement
Free Liability Coverage
Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident, and Pet Insurance
Equal Employment Opportunity
And More!
Estimated pay package based on bill rate at time job was posted. Bill rates can change frequently and without notice. Exact pay package may vary based on guaranteed hours, distance being traveled, and customizations available for travelers.
Medical Solutions Allied Job ID #1003221L. Posted job title: Cardio OR (Cardiovascular Operating Room)
About Medical Solutions Allied
At Medical Solutions, we're people who care, helping people who care. No matter how you look at it, there's a whole lot of care going on in our world and that's just the way we like it. What do we do? Medical Solutions is one of the nation's largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we're the very best at what we do. You'll love our culture that's filled with heart and soul. As a company and employer, we're sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career. At Medical Solutions, you'll find a great place to work and a career home. We've received Best Places to Work awards, landed top industry awards, and received accolades for the impact we've made in business and within our community. But the only way to really get to know us, is to join us. We think you'll fit right in.
Benefits
Discount program
Life insurance
Mileage reimbursement
Company provided housing options
License and certification reimbursement
Benefits start day 1
Continuing Education
Guaranteed Hours
Vision benefits
Referral bonus
401k retirement plan
Dental benefits
Cancelation protection
Weekly pay
Medical benefits
Employee assistance programs
Wellness and fitness programs
Pet insurance
Holiday Pay
$41k-77k yearly est. 1d ago
IT Administrator
Impact Employment Solutions
Network technician job in Avon, OH
IT ADMINISITRATOR Position Type: Direct HirePosition Hours: 9:00am-5:00pm, Monday-FridayPosition Location: Avon, OhioPosition Salary: $70K-$90K/annually Benefits: Full benefits package with employer-covered health, fully covered dental & vision, PTO, 401(k), and more
Job Summary: The IT Administrator will plan, coordinate, direct IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. Duties/Responsibilities:
Troubleshoot and resolve problems with computer/ email/ printer / Phones either autonomously or with outside vendor help when and where required.
Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization.
Define and implement IT policies, procedures and best practices.
Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
Analyze processes, technologies, and vendors continually to find areas for improvement.
Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they're offering the best-possible service and value for business needs.
Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Take responsibility for projects and solutions within the larger business initiative. Ie ( ERP, Automation, or other business functions)
Handle business-critical IT tasks and systems administration.
Research and evaluate emerging technologies, hardware, and software.
Track and maintain hardware and software inventory.
Performs other duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in latest technology for IT systems and management.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent analytical and management skills.
Excellent interpersonal skills.
Through understanding of IT and practical applications to support the company's goals.
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Education and Experience:
Bachelor's Degree in Information Technology or other similar Technical Discipline
4 - 6 years of relevant work experience, managing the functional aspects of all software, hardware, networking and telephony systems for a small to medium-sized business
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
$70k-90k yearly 60d+ ago
Local Contract CVOR Technologist - $41 per hour
Ethos Medical Staffing
Network technician job in Beachwood, OH
Ethos Medical Staffing is seeking a local contract CVOR Technologist for a local contract job in Beachwood, Ohio.
Job Description & Requirements
Specialty: CVOR Technologist
Discipline: Allied Health Professional
Start Date: ASAP
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Local Contract
Ethos Medical Staffing Job ID #34661545. Posted job title: Certified Allied Health Tech CVOR
About Ethos Medical Staffing
Nurse Owned and Operated. Ethos Medical Staffing is Truly Focused on Caring for Those Who Care for Our Communities.
Benefits
Benefits start day 1
Weekly pay
401k retirement plan
Guaranteed Hours
Mileage reimbursement
Medical benefits
Dental benefits
License and certification reimbursement
Referral bonus
$42k-76k yearly est. 1d ago
JFS - Network Administrator
Stark County, Oh 3.7
Network technician job in Canton, OH
For description, visit PDF: ************************ gov/JFS - Network Administrator - Job Statement.
pdf
How much does a network technician earn in Parma, OH?
The average network technician in Parma, OH earns between $51,000 and $92,000 annually. This compares to the national average network technician range of $51,000 to $92,000.
Average network technician salary in Parma, OH
$69,000
What are the biggest employers of Network Technicians in Parma, OH?
The biggest employers of Network Technicians in Parma, OH are: