Operations analyst jobs in Campbell, CA

Job Title: Business Operations Analyst Salary: $76,666-$100,000 Skills: Business Ops Automation, SQL, Report Building, AI Chat, Automate, Technology Industry, start-up About the Technology Company / The Opportunity: Are you a proactive Business Ops Analyst eager to drive impactful change in the fast-evolving technology sector? Our client, a forward-thinking start-up in the Technology industry, offers the opportunity to analyze complex business processes and champion automation initiatives. This San Francisco-based role provides the chance to collaborate across insurance, payroll, and private equity domains, leveraging cutting-edge tools and platforms to build reliable solutions that drive business performance. This role puts you at the center of scaling internal systems, streamlining processes, and leveraging AI to build smart workflows. You'll have the opportunity to design automations, generate insights through data, and directly influence how the business operates - all while collaborating with a forward-thinking leadership team. Responsibilities: Oversee day-to-day business operations and identify opportunities for optimization Build automations and workflows using n8n and other no/low-code tools Create and maintain reports and data pipelines using SQL Implement AI tools (e.g., ChatGPT, Claude) to enhance processes and internal systems Collaborate with leadership to identify operational bottlenecks and design solutions Serve as a key liaison between operations, engineering, and strategy teams Must-Have Skills: Demonstrated experience as a Business Analyst within the technology sector. Strong proficiency in SQL for data analysis and reporting. Hands-on experience with automation tools and technology platforms. Ability to design, build, and optimize business reports and workflows. Expertise in insurance, payroll, or private equity processes. Nice-to-Have Skills: Familiarity with insurtech solutions and industry compliance standards. Knowledge of advanced AI platforms such as Claude and ChatGPT. Exposure to Private Equity operational frameworks. Experience implementing automation in cross-functional teams. Strong communication skills for stakeholder presentations and change management.

SAP Business Systems Analyst Quote to Revenue Duration: Contract We are seeking a skilled SAP Business Systems Analyst specializing in Quote to Revenue processes. The ideal candidate will play a critical role in analyzing, designing, and implementing SAP solutions to optimize business operations and support revenue generation. This position requires a deep understanding of SAP systems, business processes, and the ability to collaborate with cross-functional teams to deliver effective solutions. Responsibilities: Analyze business requirements and translate them into SAP system solutions. Collaborate with stakeholders to design and implement Quote to Revenue processes within SAP. Provide expertise in SAP configuration and customization to meet business needs. Identify and resolve system issues, ensuring seamless business operations. Work closely with cross-functional teams to ensure successful project delivery. Document system processes, configurations, and user guides for end-users. Stay updated on SAP advancements and recommend improvements to existing systems. Qualifications: Proven experience as an SAP Business Systems Analyst with a focus on Quote to Revenue processes. Strong knowledge of SAP modules and their integration points. Excellent problem-solving and analytical skills. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and documentation skills. Experience in a contract role is a plus. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $80 - $85 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Duration: 40 hours/week, 10-12 months Type: Project-Based Hourly W2 (benefits eligible) Rate: $70-80/hour Join a dynamic learning and awareness team focused on transforming how security training data is managed and delivered. This role blends data analytics, process improvement, and cross-functional collaboration to drive impactful learning and development outcomes. The ideal candidate is someone who enjoys working with data, optimizing systems, and collaborating across teams to enhance employee learning experience and ensure compliance. Key Responsibilities Champion Learning Analytics: Collaborate with cross-functional teams to collect, analyze, and interpret data related to security training and awareness programs. Use insights to improve learning effectiveness and engagement. Drive Training Quality: Lead and support User Acceptance Testing (UAT) for training courses, ensuring content accuracy and technical functionality. Monitor and Improve Compliance: Track and analyze compliance rates for mandatory training, identify anomalies, and initiate remediation through Jira tickets. Support Audit Readiness: Generate and validate reports for audits, ensuring data integrity and alignment with compliance standards. Optimize Learning Systems: Understand end-to-end integrations and data flows between learning platforms and business systems. Develop process maps to streamline operations. Measure and Report Program Performance: Develop and maintain dashboards and reports that track key performance indicators (KPIs) for security learning programs-including effectiveness, completion rates, and user engagement-to provide actionable insights that drive continuous improvement. Collaborate Across Teams: Act as a liaison between the Security Learning & Awareness team and other departments to support audits, certifications, and course deployment troubleshooting. Requirements 5+ years of experience in Information Security, Business Systems Analysis, or a related field. Strong proficiency in Excel, Python, and Java for data analysis and automation. Knowledge of learning management systems (LMS) and training delivery platforms is highly desirable. Proven ability to apply technology solutions to business challenges, especially in learning and development contexts. Experience with business process redesign and systems integration projects. Skilled in stakeholder engagement and cross-functional collaboration. Familiarity with compliance frameworks such as NIST, ISO27001, SOC 2, and PCI. Auditor experience is a plus. Bachelor's degree in Information Technology, Computer Science, Business, or related field. About Excelerate Excelerate LLC is a boutique consulting firm distinguished by its hands-on, collaborative approach to solving complex business challenges. We partner closely with our clients, bringing deeply experienced consultants who work in a facilitative style to deliver practical, lasting impact. Our work is grounded in four core values: humility, energy, integrity, and flexibility. These principles shape our culture, guide our work, and define the people who thrive here.

ServiceNow HRSD(HR Service Delivery) BSA We are seeking a skilled HRSD Business Systems Analyst (BSA) to partner closely with the ServiceNow HRSD Architect, who acts as the bridge between HR business stakeholders and IT/ServiceNow development teams. The HRSD BSA will gather and analyze requirements, collaborate on designing HRSD solutions, and ensure the successful delivery of HR service management initiatives such as Configurable Workspace, Now Assist with Case & Knowledge Management, Employee Center Pro, and Workday integrations. In addition to project delivery, the BSA will support Business-As-Usual (BAU) activities, including minor enhancements, defect fixes, incident triage, and process improvements to ensure the ongoing stability and efficiency of HRSD services Key Responsibilities Requirements Gathering & Analysis Collaborate with HR stakeholders/ People Systems team to elicit, document, and Prioritize requirements for HRSD modules, with a focus on Configurable Workspace, Now Assist, Case & Knowledge Management, and Employee Center Pro. Identify gaps in current HR processes and recommend solutions leveraging ServiceNow HRSD capabilities. Solution Design & Collaboration Partner with the ServiceNow HRSD Architect and development teams to design scalable, efficient HRSD solutions. Translate business needs into functional specifications, user stories, acceptance criteria, and process flows. Project Delivery Support Assist in sprint planning, backlog grooming, and prioritization of stories with HR business stakeholders. Support SIT (System Integration Testing) and UAT (User Acceptance Testing), including test case preparation, execution, and validation for both new functionality and upgrade initiatives. Configurable Workspace Implementation Support design, testing, and rollout of HR Agent Workspaces (Configurable), ensuring workflows are intuitive, efficient, and aligned with HR operational needs. Now Assist Implementation Collaborate on configuring and optimizing Now Assist for HR fulfillers to improve case handling efficiency and knowledge recommendations. Business-As-Usual (BAU) Support Support ongoing HRSD operations, including minor enhancements, defect fixes, and incident triage. Monitor and ensure adherence to SLAs for incident resolution and defect turnaround. Recommend process improvements and automation opportunities to reduce manual effort and improve HR service efficiency. Integration & Data Support Work with integration teams to support Workday HCM and other HR systems integrations. Ensure data accuracy and consistency across HRSD modules and integrated systems. Stakeholder Communication Act as a liaison between HR, IT, and development teams to ensure alignment on requirements, timelines, and priorities. Facilitate workshops, demos, and training sessions as needed to ensure adoption of HRSD solutions. Continuous Improvement Identify opportunities to enhance HRSD processes, tools, and agent experiences. Stay updated on ServiceNow HRSD best practices, new releases, and emerging capabilities relevant to HR fulfillers. Required Skills & Qualifications • 6+ years of experience as a Business Systems Analyst or similar role, preferably in ServiceNow HRSD environments. • Strong understanding of HR processes such as HR case resolution, knowledge management, and Employee Relations • Hands-on experience with Configurable Workspace, Now Assist, Case & Knowledge Management, and Employee Center Pro. • Familiarity with Workday HCM or other HR system integrations. • Understanding of ServiceNow platform concepts, data model, tables, workflows, and security model. • Ability to gather, analyze, and document business requirements, functional specifications, user stories, and acceptance criteria. • Strong analytical and problem-solving skills, with attention to detail. • Experience supporting Business-As-Usual (BAU) operations, including defect triage, minor enhancements, and incident resolution. • Experience working in Agile environments, including sprint planning, backlog management, and stakeholder prioritization. • Ability to collaborate effectively with HR stakeholders, IT teams, developers, and architects. • Strong facilitation skills for workshops, demos, and training sessions. • Excellent written and verbal communication skills, with the ability to translate technical concepts to business users and vice versa. • Ability to influence and negotiate priorities with multiple stakeholders. • Knowledge of ServiceNow upgrade processes and best practices. • Experience with reporting and analytics within ServiceNow HRSD is a plus. Soft Skills • Strong analytical and problem-solving abilities. • Ability to work independently and as part of a team. • Attention to detail and a commitment to quality. Preferred Certifications • ServiceNow Certified System Administrator (CSA) • ServiceNow HRSD Implementation Specialist • Agile or Scrum certification (CSM/PSM)

Duration :: 5 Months Contract Top 3 Skills Needed or Required Master's degree in data science, Statistics, Computer Science, Economics, or a related field. 5+ years' experience in analytics, risk, marketplace operations, or payments. Advanced SQL(Big Query), Tableau, Excel, and data analysis capabilities. What project or initiative will they be working on? Lead high-complexity investigations into seller payout eligibility. Own day-to-day data operations, including building SQL queries, audits, reconciliations, and deep-dive payment risk analysis. Identify risk patterns, anomalies, and operational gaps; recommend and implement solutions. Work with Business, Ops, Product, and Seller Risk to define and enhance payout policy and operational workflows. Provide guidance to support and support prioritization of case queues. Create reporting, dashboards, and insights that influence payout strategy and decision frameworks. Present findings and recommendations to leadership. Job Description This role is a key member of the Marketplace Partner Payments team to help on Payout strategies. This role requires a strong analytical and operational background, the ability to investigate complex seller cases, interpret large datasets, and make informed payout recommendations. The senior contractor will also help shape operational frameworks, partner with cross-functional teams, and drive improvements in the seller settlement experience. What are the day-to-day responsibilities? Perform data pulls, validations, and reconciliation tasks for payout workflows. Investigate seller accounts for payout eligibility and apply policy criteria. Review documentation and evaluate compliance with payout guidelines. Support senior team members in deep-dive analysis for risk or settlement anomalies. Deliver insights and structured summaries to support payout decisions. Work with Business and Ops teams to support smooth seller settlement processes. Ensure SLA adherence and high-quality execution on daily tasks. Proficiency in data visualization tools (e.g., Looker, Power BI, Tableau) and building self-serve analytics. Excellent communication skills with the ability to translate complex data into actionable insights. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Recruiter name: Ajeet Kumar Recruiter's email id : ***************************** JobDiva ID :: JobDiva # # 25-54361

Hiring: RPA Business Analyst We're looking for an experienced RPA Business Analyst to support enterprise automation initiatives. This role is ideal for professionals with a strong BA background and hands-on experience working on Robotic Process Automation (RPA) programs in agile environments. Location: Sunnyvale, CA (Hybrid) Duration: 6+ Months (Contract, possible extension) Work Authorization: USC & Green Card holders ONLY (Strict Requirement) Job Summary The RPA Business Analyst will work closely with business and technology teams to identify, analyze, and document automation opportunities. The role involves translating business processes into clear functional requirements and design artifacts to support successful RPA implementations. Must-Have (Non-Negotiable) Skills 10+ years of overall IT experience 8+ years as a Business Analyst in enterprise / IT environments 2+ years of hands-on experience as an RPA-focused Business Analyst Strong understanding of RPA tools such as UiPath, Automation Anywhere, or Blue Prism Experience creating: Process Design Documents (PDD) Solution Design Documents (SDD) User stories & acceptance criteria Strong skills in process mapping, gap analysis, and documentation Key Responsibilities Gather and analyze business requirements for RPA initiatives Identify automation opportunities and conduct process assessments Create detailed PDDs, SDDs, and user stories Collaborate with RPA developers and stakeholders throughout delivery Support Agile ceremonies and ongoing enhancements 📩 Interested? Apply now or DM us to explore this opportunity! You can share resumes at ********************* OR Call us on *****************

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************* Job Title: ServiceNow HRSD Business Analyst Work Location: Sunnyvale, CA (Onsite) Roles and Responsibilities: We are seeking a skilled HRSD Business Systems Analyst BSA to partner closely with the ServiceNow HRSD Architect and act as the bridge between HR business stakeholders and It Service Now development teams The HRSD BSA will gather and analyse requirements collaborate on designing HRSD solutions and ensure successful delivery of HR service management initiatives such as Configurable Workspace Now Assist Case Knowledge Management Employee Center Pro and Workday integrations. In addition to project delivery the BSA will support Business as usual BAU activities including minor enhancements defect fixes incident triage and process improvements to ensure the ongoing stability and efficiency of HRSD services Key Responsibilities Requirements Gathering Analysis Collaborate with HR stakeholders People Systems team to elicit document and prioritize requirements for HRSD modules with a focus on Configurable Workspace Now Assist Case Knowledge Management and Employee Center Pro Identify gaps in current HR processes and recommend solutions leveraging ServiceNow HRSD capabilities Solution Design Collaboration Partner with the ServiceNow HRSD Architect and development teams to design scalable efficient HRSD solutions Translate business needs into functional specifications user stories acceptance criteria and process flows Project Delivery Support Assist in sprint planning backlog grooming and prioritization of stories with HR business stakeholders Support SIT System Integration Testing and UAT User Acceptance Testing including test case preparation execution and validation for both new functionality and upgrade initiatives Configurable Workspace Implementation Support design testing and rollout of HR Agent Workspaces Configurable ensuring workflows are client efficient and aligned with HR operational needs Now Assist Implementation Collaborate on configuring and optimizing Now Assist for HR fulfillers to improve case handling efficiency and knowledge recommendations Business As Usual BAU Support Support ongoing HRSD operations including minor enhancements defect fixes and incident triage Monitor and ensure adherence to SLAs for incident resolution and defect turnaround Recommend process improvements and automation opportunities to reduce manual effort and improve HR service efficiency Integration Data Support Work with teams to support Workday HCM and other HR system integrations Ensure data accuracy and consistency across HRSD modules and integrated systems Stakeholder Communication Act as a liaison between HR IT and development teams to ensure alignment on requirements timelines and priorities Facilitate workshops demos and training sessions as needed to ensure adoption of HRSD solutions Continuous Improvement Identify opportunities to enhance HRSD processes tools and agent experiences Stay updated on ServiceNow HRSD best practices new releases and emerging capabilities relevant to HR fulfillers Required SkillsQualifications 6 years of experience as a Business Systems Analyst or similar role preferably in ServiceNow HRSD environments Strong understanding of HR processes such as HR case resolution knowledge management and Employee Relations Handson experience with Configurable Workspace Now Assist CaseKnowledge Management and Employee Center Pro Familiarity with Workday HCM or other HR system integrations Understanding of ServiceNow platform concepts data model tables workflows and security model Ability to gather analyze and document business requirements functional specifications user stories and acceptance criteria Strong analytical and problemsolving skills with attention to detail Experience supporting BusinessAsUsual BAU operations including defect triage minor enhancements and incident resolution Experience working in Agile environments including sprint planning backlog management and stakeholder prioritization Ability to collaborate effectively with HR stakeholders IT teams developers and architects Strong facilitation skills for workshops demos and training sessions Excellent written and verbal communication skills with the ability to translate technical concepts to business users and vice versa Ability to influence and negotiate priorities with multiple stakeholders Knowledge of ServiceNow upgrade processes and best practices Experience with reporting and analytics within ServiceNow HRSD is a plus Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: • Comprehensive Medical Plan Covering Medical, Dental, Vision • Short Term and Long-Term Disability Coverage • 401(k) Plan with Company match • Life Insurance • Vacation Time, Sick Leave, Paid Holidays • Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

About Us Gala Circle is a service provider offering integrated cutting-edge technology solutions for North American enterprises. It focuses on helping enterprises achieve business growth, efficiency improvement, and innovation, covering multiple industries such as catering and retail. Its core services consist of four major segments: 1.Ecological Operation Integration: Including alliance ecosystem restructuring, and cost reduction through centralized procurement. 2.Marketing & Customer Operations: Providing omnichannel social marketing, private domain establishment, and membership system services. 3.Payment & Compliance: Launching comprehensive payment solutions tailored to the North American market (covering major payment methods), while ensuring transaction security, compliance, and tax support. 4.Customized Technology Development: Covering systems such as CRM/ERP/HRM, industry-specific platforms, and SaaS/API integration. Key Responsibilities: Hardware & Technical Support: Assist with the coordination and tracking of hardware shipments. Support installation processes to ensure smooth deployment. Provide basic software guidance and troubleshooting assistance to users. Operational & Community Engagement: Maintain organized documentation of operational procedures. Assist in fostering strong relationships with customers and stakeholders. Support internal teams in cross-departmental operational initiatives. Qualifications: Strong communication and organizational skills. Basic technical proficiency with the ability to troubleshoot minor issues. Ability to work collaboratively with multiple teams. Adaptability and a proactive approach in a dynamic work environment. Bilingual proficiency in Spanish is a plus. Additional Information: This is a paid internship opportunity,20hours/week. The role is based at 1580 Oakland Rd San Jose, CA 95131. Future visa sponsorship opportunities may be available for eligible candidates. Equal Opportunity Employer Statement: Gala Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, ethnicity, gender, age, disability, or any other legally protected status.

SFO, CA Salesforce Business Analyst role with strong hands‑on experience in Sales Cloud. Deep functional understanding of CPQ; prior implementation experience preferred but not mandatory. Proven background in production support, including on‑call support. Ability to collaborate effectively using Slack as the primary communication platform. Excellent verbal and written communication skills to interact with stakeholders confidently.

Required Qualifications: Epic Cupid certification Radiant certification Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance. Generic Scope: Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. Custom Scope: Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects. The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application. The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions. Compensation: $65-70/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Hi Job Title: Business Analyst Duration: 12 months Candidates should expect to be onsite 5 days a week, but open to flexibility post training. What You'll Do Analyze historical data and current trends to identify risks and opportunities by division, department, and class. Create preseason sales, gross margin and inventory plans by division and department that support product strategies Reconcile top down to bottom-up division/department plans Reforecast sales and manage inventory for all basic styles and style colors to meet department financial goals Communicate financial results to manager and cross functional team on a weekly basis and determine in season pricing actions. Support Monthly Open to Buy Forecasting by reconciling receipts, and working through a financial forecast with action plans to support path to financial targets. Support roll out and communication to cross functional team members of new Inventory Strategy Initiatives for Total Banana Republic Japan Who You Are 6 years of relevant experience Strong Excel and technical skills Must be system savvy and a quick learner Must demonstrate strong executive presence and ability to story tell with a growth mindset Believe in the Power of Team; builds constructive and effective relationships with a broad and diverse group of business partners Possess strong business acumen and strategic agility, able to handle many projects simultaneously while effectively prioritizing workload Demonstrate strong listening, written and oral communication skills, able to present ideas and directions that rally others to action Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions Experienced in building and maintaining item-level forecasts, identifying trends and risks to support agile business decisions HM looking for candidates with Inventory Management, Buying, Forecasting, and Receipt Reconciliation. **Previous Gap experience ideal** Tools Excel MicroStrategy Anaplan PETE (Gap Inc Specific Tool) If interested, Please share below details with update resume: Full Name: Phone: E-mail: Rate: Location: Visa Status: Availability: SSN (Last 4 digit): Date of Birth: LinkedIn Profile: Availability for the interview: Availability for the project:

Contract: C2C Accepted (GC or USC preferred) Duration: 6- Months Work Schedule Hybrid: 3 days onsite in Mt. View, CA weekly Office Hours: 10am - 7pm Jr. role--3+ years' experience. Handling tickets and using Jira as customer support rep. Managing the support ticket queue. SW or QA engineering background- someone who can read API, kotlin), look at a clinical spec or code itself. Triage, debug or answer questions. Role Overview The L2 Support Operations Specialist is responsible for managing the support ticket queue by reviewing an inquiry and dispatching it to the right person to handle. This person handles inquiries/incidents for GCA and CABES services except technical support cases that should be handled by the Engineering team. This role serves as the central coordination point between L1, L2 (IBM), L3 (Drivemode & HM), and product manager team, design team, legal team, QA team, ensuring that tickets are properly triaged, routed, resolved, and escalated according to severity and operational rules. The L2 Support Operations Specialist handles: ● Queue monitoring for inquiries and dispatch a ticket to the appropriate person Queue monitor time: 10:00 am to 14:30 pm on weekdays in PT 14:20-14:40pm Daily sync with a queue manager in JST ● Handles mainly non-technical requests (Severity 1-4) to improve the products, designs, localizations, legal, regulations related ● If needed, assign a ticket to an appropriate person or a lead in that team ● Communicate with a customer proactively to get details to help proceed a request (via JIRA, Slack, Call) ● Analyze the data and Improve operational processes and operations ● Work with Service Manager to keep the queues healthy and improve processes ● Ideally but not mandatory: Investigate, triage and debug the issues (with certain technical skills) Severity 1 incidents & technical inquiries are escalated to one of three on-call engineers to be a triage according to the defined escalation process. Required Skillsets ● Experience in ITSM / Incident & Problem Management for +3 years ● Hands-on experience with Jira or other Support management tools (ticket workflows, priorities, escalation) ● Ability to distinguish and handle technical vs. non-technical issues ● Familiarity with mobile applications, connected services, or automotive software ● Strong triage, prioritization, and coordination skills ● Clear written and verbal communication skills English required Japanese preferred ● Ability to work calmly in a fast-paced, operational environment ● Strong documentation and detail-oriented ● High flexibility and a patient and capable of investigating an issue Preferred skillsets ● Capable of reading codes (Kotlin Multi-Platform, Swift, GraphQL, basic server languages) for debugging Responsibilities 1. Queue Management & Triage Monitor incoming Jira tickets across GCA and CABES on a daily basis for Non-Technical inquiries Shift schedule: 10:00 am - 14:30 pm on weekdays in PT Perform initial triage to confirm: Severity level Technical vs. non-technical classification Correct product and ownership Ensure tickets include sufficient context (impact, urgency, background) Adjust severity when necessary and return tickets to L1/L2 with explanation if misclassified 2. Handling & Resolution Own and resolve assigned non-technical tickets (Sev 1-4) end-to-end Apply known fixes, workarounds, and build KBs 3. Dispatch & Routing Route tickets to the appropriate teams (L3, 3rd party, PM, Design, QA, Vehicle, Legal) Ask Product Manager to reach out to HM vehicle team when product ownership is unclear Support cross-product and cross-region ticket coordination 4. Escalation & SLO Management Monitor acknowledgment and response times against defined SLOs Escalate tickets via Jira and Slack when SLOs are breached and notify relevant stakeholders listed in Escalation process Support escalation flow for: 5. Communication & Coordination Act as a communication bridge between L1/L2, L3, Service Manager, Eng managers and HM Provide timely updates in Jira to ensure transparency Use Slack for operational communication when coordination is required Support smooth handover during daily and weekly on-call transitions 6. Documentation & Continuous Improvement Maintain accurate ticket history, investigation notes, and resolutions Identify recurring issues and propose improvements to SOPs, FAQs, or KBs Provide operational insights to the Service Manager for reporting and analysis Support process improvements related to ticket flow, triage, and escalation Thanks Harpreet Email : *****************************

12 Month Contract (Possible Extension or Contract-to-Hire) *Must be able to work on a W-2 *Must be local to Mountain View, CA Job Description Were looking for a Data Governance Operations Specialist to help operationalize the company's new data governance framework. Collaborate with Legal, Compliance, and Engineering teams to turn regulatory and company policies (like tax data handling, privacy, and data retention) into clear rules, system standards, and automated controls that can be built and monitored by technical teams. This person will help design and document how a governance requirement becomes a working control enforced by systems. Translate policies into enforceable rules. Work with Legal and Compliance partners to interpret data regulations and convert them into practical, testable rules for engineers. Define governance standards. Partner with technical teams to design and document system standards that show how those rules should be implemented in products, data pipelines, or access systems. Support control implementation. Work with engineers to design and validate automated controls (controls-as-code) that check for compliance automatically Create process documentation and templates. Build checklists, templates, and guidelines for teams to follow when building and validating new governance rules or controls. Track governance progress. Maintain the central record of all active data governance rules, their related policies, and their enforcement status - showing how far each one has progressed from definition to implementation. Measure and report compliance Help collect data and create reports that show compliance metrics (coverage, exceptions, time to remediate issues) for leadership visibility. Skills Requirements 5+ years working in data governance, risk, compliance, or data operations. Familiar with how data is stored, tagged, and accessed in modern cloud environments (e.g., AWS, GCP, data lakes). Able to understand legal or compliance requirements (e.g., tax, privacy, retention) and translate them into practical steps for engineering teams. Comfortable partnering with Legal, Risk, and technical stakeholders to reach alignment. Skilled at writing clear, repeatable processes, standards, and decision records. Prefer experience in a regulated or high-compliance environment (financial services, fintech, tax, or accounting). Familiarity with access control systems, data tagging, and automation frameworks. Knowledge of privacy and data protection laws (GDPR, CCPA, IRS 7216, etc.). Experience with data cataloging or governance tools (Collibra, Alation, OneTrust). You Will Receive The Following Benefits: Medical & Dental Insurance Health Savings Account (HSA) 401(k) Paid Sick Time Leave Pre-tax Commuter Benefit Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today's highest-demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.

Create the product vision, customer persona identification, product framework for IT's compliance practices including the scopes of SOX and GxP Our client is a public biopharmaceutical company that is regulated by different governmental agencies. It is important that IT operates in a manner that is consistent, accurate, and high quality so that they stay in compliance with GxP and SOX procedures, protocols and audits. This role collaborates with IT members, QA leadership, Finance/SOX leadership, to align plans and activities to achieve successful results for GxP and SOX. ESSENTIAL DUTIES/RESPONSIBILITIES: Manage our IT systems' SOX related Governance, Risk and Compliance (SAP-GRC) component, framework and operations to maintain high quality and transparent results. Collaborate and work closely with Finance teams to set expectation and align activities. Oversee the cyclical SOX evidence sample selection, collection, data analysis, corrective actions and actively participate with the internal and external audit processes Drive the SOX Segregation of Duty analysis and related actions Ensure that IT Product Owners and product teams operate their SOX procedures with exceptions Coordinate and collaborate with business partners (e.g. Finance SOX Operations, Corporate Quality Assurance) to set priorities and directions to achieve reliable and optimal results for accurate and quality operations with successful compliance results. Represent IT's philosophy and operational requirements to our business partners Experience: Minimum of 5 years of experience with SOX compliance. Minimum of 3 years of experience managing SAP-GRC, ITGC, and SOX Experience leading IT GxP compliance practices Experience with operating and testing SOX controls a plus (in accordance with Governance Risk Compliance framework). Knowledge, Skills and Abilities: General knowledge of the Sarbanes-Oxley Act and the application to IT General knowledge of SOX IT controls and the operations and execution of SOX IT Controls Advance skills and abilities managing consultants and Managed Service Providers Comprehensive experience with IT development lifecycle and support methodologies Comprehensive experience with project management The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title : Epic Cupid Analyst Duration : 13+ weeks contract Description :- What specific experience, background, and/or qualifications are you looking for in candidates for this position? Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant and will help support the on-call rotation for both applications. Please verify any certificates and/or licenses required for the position, if applicable: Epic Cupid and Radiant certifications. Job Function Summary: Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance. Generic Scope: Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. Custom Scope: Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects. The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application. The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions.

Order Management Coordinator Pay: $23-$28/hour Schedule: Hybrid - In-office Monday/Tuesday/Thursday A fast-paced supply chain team is seeking an Order Management Coordinator to support purchasing operations, vendor communication, and order accuracy. This role is ideal for someone who is highly detail-oriented, organized, and confident managing multiple priorities while maintaining exceptional communication. Key Responsibilities Create and process purchase orders for assigned business categories with accuracy and timeliness. Track and follow up on shipping and receiving status with suppliers and warehouse teams. Monitor order fulfillment and shipment progress, providing updates to internal stakeholders. Maintain up-to-date and accurate information on purchase orders including quantities, ship dates, costs, and item descriptions. Resolve order delays by managing past-due POs and conducting consistent supplier follow-ups. Build a reputation of reliability by responding to vendor and internal inquiries promptly-within 24 hours. Run weekly and monthly reports to support purchasing and planning activities. Perform additional projects and administrative tasks as assigned. About You Previous experience in data entry or order processing. SAP experience is a plus. Proficient in Excel, Word, and Outlook. Strong prioritization skills with the ability to multitask in a dynamic environment. Highly organized with excellent attention to detail. Clear written and verbal communication, with the ability to interact effectively at all levels. Collaborative and team-oriented, with a positive attitude toward change. Self-motivated, dependable, and able to think independently. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

What specific experience, background, and/or qualifications are you looking for in candidates for this position? Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant and will help support the on-call rotation for both applications. Please verify any certificates and/or licenses required for the position, if applicable: Epic Cupid and Radiant certifications. Job Function Summary: Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance. Generic Scope: Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. Custom Scope: Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects. The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application. The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions.

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK As a Ripple intern, you will work on challenges that impact our mission and shape our company. With support from your team, access to learning and development resources, and opportunities for fun along the way, our program will give you the foundation to start your career journey. As a Security Engineer Intern within the Secure Digital Asset Operations (SDAO) function, you will contribute to a high-impact project to mature security controls and operational processes that govern Ripple-owned/managed digital and fiat assets. WHAT YOU'LL DO Define baseline security configurations and operational procedures to secure high-value digital asset solutions/transactions. Develop a dashboard that pulls in key details via APIs and other methods to track and visualize adherence to these configurations and processes. Define a process to alert relevant personnel about high-risk events that require remediation. WHAT YOU'LL BRING Currently enrolled in a Graduate or PhD degree, preferably in Computer Science, Information Technology, or a related field. Available to work for 12 weeks during Summer 2026, beginning in May or June. Intent to return to degree-program after the completion of the internship. Strong proven interest and passion in crypto, blockchain and web3. Experience in at least one programming language land the technical ability to build lightweight dashboards that pull information via APIs and/or scripts. Hands-on experience setting up, configuring, and securing a variety of software digital asset exchange and wallet solutions. Intermediate understanding of digital asset key management solutions and key management best practices that include the secure creation, distribution, storage, and usage of cryptographic keys. Ability to handle sensitive work with discretion and integrity. Effective communication to varying levels of stakeholders across different business lines. Comfortable operating on an unpaved road and dealing with ambiguity and complexity. Passion for continuous learning and willingness to apply processes unique to the challenges at Ripple. For positions that will be based in CA, the hourly range for this position is below. Actual rates may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Hourly Rate Range: $48 USD - $53.50 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.