Operations analyst jobs in Cheltenham, PA - 715 jobs

Our client is looking for an IT Financial Analyst to join their team on a contract, remotely. Pay: $45-52/hour Primary Duties and Responsibilities: Manage the financial relationship between the organization and key strategic IT vendors, including SOW review and tracking, monitoring vendor adherence to financial contract terms, and reconciliation of vendor accounts. Monitor and report on key Program Accounting initiatives, including project financial reviews. Maintain and monitor IT Financial processes that are part of the project life cycle, including assisting with training for project managers. Serve as an educational resource to internal and external partners, as well as business leaders, to aid in the understanding of financial results and measurement systems/metrics. Provide financial consulting and analytical support, including budgeting and forecasting, to leadership of assigned shared service organizations. Serve as a mentor for junior IT Financial Analysts. Work closely with shared service leaders to understand business needs and requirements and ensure alignment of forecasts and budgets. Prepare monthly accrual and expense re-class entries. Audit task charge codes in Clarity to ensure proper Accounting standards are followed. Maintain forecast of operating expense and capital expenditure. Support the development, maintenance, and continuous improvement of the annual budgeting and ongoing forecast processes. Assist the capital planning process for assigned organizations, including conducting research and analysis, validating business cases, creating financial models, and making recommendations. Analyze and interpret financial data and formulate conclusions and recommendations to supported organizations to address concerns or areas of opportunity. Report monthly actual results against budget and forecast; investigate and explain causes of variance. Analyze trends and cost drivers and highlight risks and opportunities. Provide financial analysis to help IT leadership understand financial results and support business decisions. Provide analysis for monthly management reviews. Ensure knowledge, understanding, and compliance with company policies and procedures. Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes. Perform other duties as assigned by management. Experience and Educational Requirements: Bachelor's Degree or equivalent in relevant work experience. Degree in Finance or Accounting preferred. 8+ years of FP&A experience in a large corporate environment. Experience working in an IT environment a plus. Experience creating budgets and forecasts, reporting, financial modeling, and financial analysis. Experience developing and leading FP&A processes. Advanced knowledge of accounting principles required. High level of proficiency in Microsoft Excel and PowerPoint required. Experience with financial systems required; SAP a plus. Ability to work with senior management in a cross-functional environment. Ability to work independently with minimal direction and oversight. Must be creative and forward-thinking with high ethical standards. Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus. Strong presentation skills. Ability to maintain the highest level of confidentiality. Ability to work within and meet established deadlines. Excellent interpersonal, written, and oral communication skills. Ability to work in a team fostered environment. Ability to adapt to a flexible schedule. Minimum Skills, Knowledge, and Abilities: Demonstrated knowledge of database applications in the business environment. Strong analytical and problem-solving skills to interpret and evaluate business problems and apply applications knowledge to identify appropriate solutions. Demonstrated knowledge of project management concepts. Strong leadership skills. Good interpersonal skills. Strong decision making skills. Strong customer service skills. Ability to communicate effectively both orally and in writing, including the ability to relate effectively with both technically and non-technically oriented individuals. Ability to prioritize workload and consistently meet deadlines. Strong organizational, administrative, and follow-up skills.

The Research Operations Coordinator plays a key role in supporting the Community Insights Team by managing market research logistics and project coordination. This position is well-suited for those looking to get hands-on experience in market research, project management, and operational excellence. As an integral junior team member, the coordinator will gain exposure to a wide range of real-world research projects across diverse industries, with opportunities to broaden their skills and take on greater responsibilities over time. Main responsibilities: Responding to and troubleshooting basic respondent inquiries and triage incoming issues Recruiting/scheduling for online qualitative interviews/focus groups Programming and leading quality assurance checks (QA) for research instruments and deliverables Managing respondents and data quality in our research platform Supporting account teams in driving logistics and management tied to kicking off new Finch communities when relevant Required Experience & Skills 0-1 years of experience is required, but ideal candidate will come with some history of applied business skills (via internship and/or entry level role) Candidates will ideally have experience and interest in Business/Management, Operations, Communications, Project Management, or Market Research. Proficiency in Outlook and MS Excel- including data manipulation, formulas, lookups, and formatting. Required Candidate Attributes Organized & attentive to detail, with an eye for catching errors & mistakes Strong time management, with the ability to prioritize needs across multiple priorities at once Exceptional communication skills, with the ability to write clearly and concisely Process-oriented - motivated to create, refine, and follow repeatable systems to support research operations at scale Willingness to learn/manage new tools or platforms Customer service-oriented, leading with empathy and professionalism when engaging with internal team members and research respondents Nice-to-Have Additional Skills or Experience Experience in market research Recruitment: knowledge of sample management and panel quality Survey programming Quality assurance Experience in project management and/or vendor management Prior experience supporting online communities or panels Company Description Finch Brands is a real-world brand consultancy. We exist to help brands win when it matters most. We do this by blending insight, intuition, and creativity to shape brand strategy and drive people to action. Founded in 1998 by pioneering minds instrumental in the ascent of David's Bridal and IKEA, the Finch Brands team has extensive experience building, running and growing successful brands. Along with years of agency service, this includes important tenures at Campbell Soup, Kimberly-Clark, Urban Outfitters, Target, and more.

Title: Actuarial Analyst Reports To: VP, Actuary Department: Actuary Classification: Full-Time/Exempt Who We Are: Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500, we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies are experts in their fields, enabling us to provide tailored solutions that set us apart. Old Republic Specialty Insurance Underwriters (ORSIU) is part of Old Republic International Corporation. We offer insurance and reinsurance spanning most lines of business, and partner with specialists who are committed to providing the highest levels of service with the products necessary to meet the unique needs of the Alternative Risks, Specialty Programs and Excess Casualty marketplace. Position Overview: The Actuarial Analyst will assist in the completion of actuarial work products provided by the team, including insurance & reinsurance pricing, tool & model development and internal reporting. Essential Job Functions: Assist and complete individual account pricing and portfolio pricing analyses. Prepare monthly/quarterly management reports as required; work with senior leadership to improve and automate these reports. Maintain and improve existing pricing models and assist in the development of new models. Provide actuarial support for rate filings and data calls; prepare data and exhibits in response to objections from state insurance departments. Assist in the collection of internal and external data for rate monitoring and other projects as needed. Qualifications: Degree in Actuarial Science, Mathematics, Statistics, Economics, or other math-focused or programming field. Insurance industry experience preferred. Minimum 2-3 years of P/C actuarial experience preferred. Strong familiarity with Microsoft Excel required; experience with Access, SQL, VBA, Python or other programming languages. Completion of 2-4 CAS actuarial exams is preferred. ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Operations Analyst Location: Philadelphia PA Duration: 6 months Handles most of the admin tasks and will support operations group will have interaction with all level This person will hold our monthly meetings with whole customers maintaining internal distribution list and calendar(Outlook) at least 1 year experience in admin Opportunities to do some high level projects based on business needs College degree This person will be working in excel, Powerpoint, well versed with MS office(easy ones, only trackers) Healthcare industry knowledge preferred Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

This is a part-time position, working 28 hours per week. Provide monthly analysis of sales and material cost percentages across product lines; identify trends and opportunities. Support equipment shipment scheduling and capacity planning in partnership with Operations/Plant leadership. Gather, document, and analyze business requirements for continuous improvement initiatives. Prepare reports, presentations, and dashboards to communicate findings and recommendations. Monitor performance of implemented solutions and identify areas for enhancement. Provide administrative and analytical support for project management activities. Translate business needs into clear, testable requirements and documentation. Develop and maintain recurring KPI/financial dashboards; ensure data accuracy and timeliness. Collaborate with Finance, Operations, Sales, and Engineering to resolve issues and drive execution. Support adoption of tools and processes; track post implementation results. Qualifications Education - Experience: Bachelor's degree in Data Analytics, Business, Finance, Economics, Industrial Engineering, or related field. 0-2 years in a business analyst, data analyst, or related role. Required Skills - Competencies: Strong analytical, problem solving, and critical thinking skills; attention to detail. Excellent verbal and written communication; ability to work independently and in teams. Proficiency with Microsoft Office (Excel Pivot Tables, PowerPoint, Word); experience with data visualization a plus. Familiarity with basic SQL or ERP reporting tools is a plus. Note: This does not list all the duties of the job. Supervisors or managers may ask you to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. NWL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. NWL will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.

WHO WE ARE Aberdeen Investments is part of Aberdeen Group plc, one of the UK's leading Wealth & Investments groups. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders and society. We are repositioning our specialist asset management business to meet client demand and are committed to providing excellent client service, supported by leading technology and talent. As a global business, Aberdeen consists of three divisions: Investments, Adviser, and interactive investor (ii). Each division is dedicated to meeting and adapting to our clients' evolving needs. In the Americas, our sole focus is on the investments business. We have offices in Philadelphia, New York, Boston, Miami, and Sao Paolo. Our breadth of experience gives us close proximity to the companies we invest in and the markets we operate in. POSITION OVERVIEW We are seeking a detail-oriented and experienced Investment Operations Analyst to join our dynamic team. The ideal candidate will have a strong background in Operations, Middle and Back Office functions within the Investment Management industry. This role requires a deep understanding of the end-to-end Investment Management Operating Model and the ability to manage multiple projects effectively. Minimum 3 days per week in the office is expected. KEY RESPONSIBILITIES Oversee daily operations and ensure smooth functioning of Middle and Back Office processes. Collaborate with Portfolio Managers, Investment Execution, Investment Control and other stakeholders to ensure operational efficiency. Utilize systems such as Charles River, IHS Markit, and Bloomberg to support investment operations. Maintain and enhance knowledge of the types of products and clients managed by the Investment Manager. Responsible for day-to-day support of Exchange Traded Funds (ETF) including data, reporting and operational issues raised by internal or external stakeholders. Leverage knowledge of Separately Managed Accounts (SMA) to optimize account management processes. Utilize experience with the DTCC's Institutional Trade Processing such CTM, TRADESUITE, ALERT to streamline clearing and settlement processes. QUALIFICATIONS Bachelor's degree in business administration or a related field 3+ years of experience in Operations / Middle and Back Office roles Understanding of the end-to-end Investment Management Operating Model, with a specific focus on Operations/Middle and Back Office Knowledge of systems such as Charles River, IHS Markit, Investortools and Bloomberg is beneficial Strong understanding of Fixed Income trading and settlement workflows Experience with the DTCC's Institutional Trade Processing systems such as CTM, TRADESUITE and, ALERT Proficiency in MS Excel macros and Power BI is desirable. Good understanding of mutual funds, closed-end funds, ETFs, SMAs and the clients that invest in these vehicles Confidence and credibility when interacting with clients, senior stakeholders, Portfolio Managers, and Investment Execution Professionals. Strong analytical and problem-solving skills. Excellent project management abilities. Effective communication and interpersonal skills. Ability to work independently and as part of a team. High attention to detail and accuracy. WHAT WE OFFER: Best in class Medical, Dental, and Vision plans with well-known carriers; Telehealth and Health Concierge services. Health, Dependent and Commuter Flexible Spending Plans. Employer provided Life Insurance, Critical Illness Insurance, Short Term and Long-Term disability with additional optional coverage options. Investing for your Future - 401(k) Retirement Savings plan with top notch company Profit Sharing contribution which is immediately vested! Generous time off starting day one with 4+ weeks annual vacation plus 9 paid holidays. Paid Parental, Adoption, and Family Sick/Caregiver leave programs. Volunteer Days and Study Time to focus on what is important to you! Make a donation to your favorite Charity and Aberdeen will match up to $500 per year! Employee Assistance, Travel and Discount Programs. From helping you navigate the healthcare system, to providing resources and assistance to parents and caregivers of children with development disabilities. Flexible, voluntary benefits including Accident Insurance, Identity Protection, and Legal Assistance. Wellness program including Nutritional Counselling and Gym Membership Reimbursements. HOW WE CREATE VALUE: Our strategic drivers are the foundations from which we deliver for all our stakeholders: High Impact Intelligence, Enduring Relationships, Connections without borders and Future fit. You can find out more about our values here. OUR INCLUSIVE CULTURE: We are committed to exploring the possibilities of working smarter. This means we'd like to hear from you, whatever way you like to work. We have a long-term commitment to building inclusive workplaces; we value diversity in our workforce and welcome enquiries from everyone. If you need assistance or a reasonable adjustment due to a disability please let us know as part of your application and we will assist. You can find out more about our inclusive culture here. Aberdeen is an affirmative action - equal opportunity employer. We are an affirmative action - equal opportunity employer. We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

WHO WE ARE Aberdeen Investments is part of Aberdeen Group plc, one of the UK's leading Wealth & Investments groups. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders and society. We are repositioning our specialist asset management business to meet client demand and are committed to providing excellent client service, supported by leading technology and talent. As a global business, Aberdeen consists of three divisions: Investments, Adviser, and interactive investor (ii). Each division is dedicated to meeting and adapting to our clients' evolving needs. In the Americas, our sole focus is on the investments business. We have offices in Philadelphia, New York, Boston, Miami, and Sao Paolo. Our breadth of experience gives us close proximity to the companies we invest in and the markets we operate in. POSITION OVERVIEW We are seeking a detail-oriented and experienced Investment Operations Analyst to join our dynamic team. The ideal candidate will have a strong background in Operations, Middle and Back Office functions within the Investment Management industry. This role requires a deep understanding of the end-to-end Investment Management Operating Model and the ability to manage multiple projects effectively. Minimum 3 days per week in the office is expected. KEY RESPONSIBILITIES * Oversee daily operations and ensure smooth functioning of Middle and Back Office processes. * Collaborate with Portfolio Managers, Investment Execution, Investment Control and other stakeholders to ensure operational efficiency. * Utilize systems such as Charles River, IHS Markit, and Bloomberg to support investment operations. * Maintain and enhance knowledge of the types of products and clients managed by the Investment Manager. * Responsible for day-to-day support of Exchange Traded Funds (ETF) including data, reporting and operational issues raised by internal or external stakeholders. * Leverage knowledge of Separately Managed Accounts (SMA) to optimize account management processes. * Utilize experience with the DTCC's Institutional Trade Processing such CTM, TRADESUITE, ALERT to streamline clearing and settlement processes. QUALIFICATIONS * Bachelor's degree in business administration or a related field * 3+ years of experience in Operations / Middle and Back Office roles * Understanding of the end-to-end Investment Management Operating Model, with a specific focus on Operations/Middle and Back Office * Knowledge of systems such as Charles River, IHS Markit, Investortools and Bloomberg is beneficial * Strong understanding of Fixed Income trading and settlement workflows * Experience with the DTCC's Institutional Trade Processing systems such as CTM, TRADESUITE and, ALERT * Proficiency in MS Excel macros and Power BI is desirable. * Good understanding of mutual funds, closed-end funds, ETFs, SMAs and the clients that invest in these vehicles * Confidence and credibility when interacting with clients, senior stakeholders, Portfolio Managers, and Investment Execution Professionals. * Strong analytical and problem-solving skills. * Excellent project management abilities. * Effective communication and interpersonal skills. * Ability to work independently and as part of a team. * High attention to detail and accuracy. WHAT WE OFFER: * Best in class Medical, Dental, and Vision plans with well-known carriers; Telehealth and Health Concierge services. * Health, Dependent and Commuter Flexible Spending Plans. * Employer provided Life Insurance, Critical Illness Insurance, Short Term and Long-Term disability with additional optional coverage options. * Investing for your Future - 401(k) Retirement Savings plan with top notch company Profit Sharing contribution which is immediately vested! * Generous time off starting day one with 4+ weeks annual vacation plus 9 paid holidays. * Paid Parental, Adoption, and Family Sick/Caregiver leave programs. * Volunteer Days and Study Time to focus on what is important to you! * Make a donation to your favorite Charity and Aberdeen will match up to $500 per year! * Employee Assistance, Travel and Discount Programs. From helping you navigate the healthcare system, to providing resources and assistance to parents and caregivers of children with development disabilities. * Flexible, voluntary benefits including Accident Insurance, Identity Protection, and Legal Assistance. * Wellness program including Nutritional Counselling and Gym Membership Reimbursements. HOW WE CREATE VALUE: * Our strategic drivers are the foundations from which we deliver for all our stakeholders: High Impact Intelligence, Enduring Relationships, Connections without borders and Future fit. You can find out more about our values here. OUR INCLUSIVE CULTURE: * We are committed to exploring the possibilities of working smarter. This means we'd like to hear from you, whatever way you like to work. * We have a long-term commitment to building inclusive workplaces; we value diversity in our workforce and welcome enquiries from everyone. If you need assistance or a reasonable adjustment due to a disability please let us know as part of your application and we will assist. You can find out more about our inclusive culture here. * Aberdeen is an affirmative action - equal opportunity employer. We are an affirmative action - equal opportunity employer. We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

The Global Operations team at Future Standard is critical to the business and its funds providing a full range of services to our Wealth Advisors, Private Equity Investors, Sales & Distribution teams, as well as Portfolio Management teams. The Analyst will work within our best-in-class global teams, learning and performing a range of Alternative Investment Management operations functions. The role will give deep exposure to industry leading vendors, cutting edge Technology providers, and internal subject matter experts, aimed at building industry knowledge and technical competence, specifically in alternative investments. They will have the opportunity to participate in both day-to-day operations, as well as strategic initiatives. RESPONSIBILITIES - Learn and participate in the Alternative Investments operations processes - Analyze large volumes of data from diverse sources; identify and resolve issues related to records within established guidelines, quality and performance targets. - Assist in driving a data-driven management approach, establishing and measuring metrics and Key Performance Indicators (KPIs) - Help manage and drive strategic initiatives with Engineering teams that bring about efficiency and implement innovative ideas Support internal Finance, Legal/Compliance, Sales & Distribution and Portfolio Management teams. - Prepare and analyze monthly, quarterly and annual financial, compliance and financial reporting. - Research and provide explanations on exceptions or system issues and propose improvements and solutions to avoid new issues. - Respond to inquiries from a broad audience of internal and external stakeholders. - Document and review departmental policies and procedures and make recommendations for workflow/system improvements. QUALIFICATIONS - Bachelor's degree in Business, Accounting, Finance, Economics, or related field required. - Excellent analytical skills with knowledge and understanding of process design and implementation. - Strong proficiency in Excel and technical aptitude is preferred. - Self-directed, seeking to make improvements given a specified result. - Strong organizational skills with ability to balance multiple projects simultaneously and keep order in a fast-paced high energy work environment. - Analytical and critical thinker with a data-driven decision-making approach. - Experience or willingness to learn emerging AI solutions to improve operational efficiency. - Effective communicator, able to share complex ideas clearly and respectfully across technical and non-technical teams. - High degree of emotional intelligence to support effective collaboration and long-term success. - Team player who enjoys building trusted partnerships with colleagues and stakeholders, with emphasis on collaboration, empathy, and active listening. - Proven ability to adapt to changing priorities while maintaining professionalism and composure. Future Standard is a global alternative asset manager serving institutional and private wealth clients, investing across private equity, credit and real estate. With a 30+ year track record of value creation and over $86 billion in assets under management, we back the business owners and financial sponsors that drive growth and innovation across the middle market, transforming untapped potential into durable value. Future Standard is an Equal Opportunity Employer. Future Standard does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement is property of Future Standard and no fee will be paid. FS is an Equal Opportunity Employer.

Application Support Analyst US Citizen or Green Card Holders will only be considered The Application Support Analyst will join the Production Services team critical to ensuring proprietary systems are operational, reliable, and optimized for performance. Working with Developers, this individual will provide technical support, operational monitoring, and incident resolution in a fast-paced, business-critical environment. Key Responsibilities Operational Readiness: Perform daily “ready for business” checks to ensure all systems and supporting services are fully operational. Monitoring & Incident Response: Monitor system health, performance, and alerts; identify and escalate issues promptly to minimize downtime. Troubleshooting & Diagnostics: Investigate and resolve system and application issues (break/fix), ensuring root cause analysis and long-term resolution. Configuration Management: Manage and maintain system configurations across environments, ensuring compliance with operational standards. Tactical Scripting: Develop and maintain scripts for automation, monitoring, and operational efficiency. Collaboration: Partner with developers, networking, platform, and infrastructure teams to resolve cross-functional technical issues. On-Call Support: Participate in an on-call rotation Qualifications: Bachelor's degree in a technical discipline Computer Science, Engineering, Mathematics, or related preferred 5+ years of experience in an application support, operations, systems administration, or related role required Understanding of Software Development (DevOps) Experience in diagnosing issues across applications, networks, and infrastructure layers. Experience working with monitoring tools, log analysis, and incident management processes. Understanding of operating systems (Windows and/or Linux) is required Foundational knowledge of PowerShell, Python, or Bash scripting

Dallas, Texas;Pennington, New Jersey; Addison, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (********************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **:** This job is responsible for moderately complex activities supporting the creation, onboarding and maintenance of accounts, according to the established guidelines and procedures. Key responsibilities include providing quality service and effective operations support for internal business partners and external clients and assisting in training for less experienced team members. Job expectations include operating with a moderate level of independence, and referring to their team lead or manager for direction and support with moderately complex issues and escalations. **Responsibilities:** + Performs onboarding and maintenance of accounts and reviewing required account documentation. + Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service + Reviews and approves required account documentation + Proactively identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units + Performs moderate levels of research, follow-up and resolution of more complex routine research requests **Skills:** + Account Management + Customer and Client Focus + Oral Communications + Research + Analytical Thinking + Attention to Detail + Collaboration + Problem Solving + Prioritization + Recording/Organizing Information + Result Orientation **Line of Business Job Description:** Wealth Management Operations (WMO) provides end-to-end operational support that drives the client experience for Wealth Management advisory partners and their clients. Within WMO, the Wealth Management Specialty Operations teams execute manual processes and monitor automated processes to accurately move and/or protect assets and account information according to special product needs or legal orders. The product needs include oil and gas revenue, servicing fees, abandoned properties, remediation payments and restricted/specialized securities. Legal orders include subpoenas, levies, freeze orders and requests for information or documents. Assets are investments or securities that have value and can be exchanged, owned, or sold to produce a profit or future benefits, for example cash, stocks and bonds, mutual funds, money markets, fixed incomes, and equities. After a client submits fee schedules or trailing commission payments to start billing, the Institutional and Retirement Billing team enters billing rates and fees in order to properly invoice clients. Additionally, this team ensures automated fee calculations are performed accurately by performing quality assurance functions. These activities are performed when billing instructions are received through internal applications or client submissions. A successful Account Management Ops Analyst on this team: + Account Setup & Maintenance: Ensures accurate and timely onboarding and maintenance of Retirement and Mutual Fund Product accounts by validating documentation for compliance with department standards and regulatory requirements, maintaining data integrity, and escalating discrepancies to mitigate risk. + Client Inquiry Management: Provides timely and accurate resolutions to complex client inquiries across phone, email, and internal channels by researching issues using internal systems/tools and collaborating with internal business partners, improving client experience and operational efficiency. + Risk & Process Improvement: Identifies operational risks and process gaps, evaluates upstream and downstream impacts of Retirement and Mutual Fund Product account management processes, and recommends improvements that reduce errors, strengthen compliance, and align with enterprise standards and regulatory requirements. + Documentation & Compliance: Reviews and approves account documentation for completeness and accuracy, maintains detailed records of account actions, and ensures adherence to department standards and regulatory requirements to support transparency and audit readiness. + Research & Resolution: Conducts research on complex account issues or documentation discrepancies, leverages internal systems/tools and cross-functional resources to deliver accurate resolutions within established timelines, and escalates unresolved issues to leadership or designated escalation team with clear documentation and recommended actions. + Process Expertise: Understands the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream impacts of their work based on an understanding the work impacts other operational units." **Required Skills:** + Attention to Detail + Analytical Thinking + Numerical Reasoning + Problem Solving + Prioritization + Oral Communications + Written Communications _This position is currently located at 901 Main Street, Dallas, TX but will relocate to the Addison campus at 16001 N Dallas Parkway in mid 2026. Successful candidate(s) for this role would be required to work in the Main Street location until the move to Addison occurs._ **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Key Responsibilities : • Flexible to work between 12pm to 9pm, Sunday to Friday (5 days a week) • Fully responsible for delivery of key feeds within the agreed SLA • Monitoring, Trouble shooting and Supporting the day to day activities • Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover • This role is to be the interface between users and IT project • Adherence to documented procedural standards • Escalate issues which cannot be resolved by the Analyst, in a timely manner • Have a strong Customer Focus in order to provide a professional support service to both internal and external cliental • To assist with the streamlining of the support area i.e. suggesting where procedures can be improved without the introduction of risk • Maintain Knowledge base and share experience with support team members • Should take ownership of any tasks/issue handled by the team (even when other teams involved) Qualifications Qualifications / Technical knowledge & Experience required : Qualifications: • Graduate in Computer Science discipline Technical Skills: • SQL knowledge (be able to read/write complex queries with joint between table, knowledge on optimizing SQL statements) • Unix (be comfortable working on a Unix environment) Additional Information Thanks & Regards Kushal kumar ************

Must Have Technical/Functional Skills 1. Handson experience in managing the lifecycle of changes to products, ensuring they are properly assessed, approved and implemented. 2. Creating, Modifying and maintaining change objects to track changes and their associated data including design files, Bill of Materials and change Orders. 3. Have experience of working with GenAI to analyse historic and real time data with Windchill. 4. Have experience in using Gen AI in automating routine task and reducing manual effort and minimizing the risk of errors during change request and approval process. 5. Have used GenAI in handling complex information retrieval and summarization. 6. Establish and maintain the workflows for approving and implementing the changes, ensuring they are properly evaluated and that appropriate approvals are obtained. 7. Overseeing the tasks involved in implementing changes, ensuring they are completed correctly and within defined timeline. 8. Tracking the progress of changes, reporting any problems or issues that arise and monitoring the overall change management process. 9. Maintaining the records of all changes including approvals and impact assessment, to support audits and ensure regulatory compliance 10. Working with various departments including engineering, manufacturing and compliance to ensure a smooth and efficient change management process. 11. Identifying and resolving problems or issues that may arise during the change management process. 12. Assessing the impact of proposed changes on the product and related system, identifying the potential risks and mitigating them. 13. Excellent communication skills to collaborate with diverse stakeholders. Salary Range $100,000-$130,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

The Project Analyst will perform a variety of tasks associated with planning, coordinating and executing the administration of a program. The position will act as a coordinator for the Directorate of Human Resources (DHR) Casualty Operations Center in the conduct of Military Funeral Honors (MFH) and casualty notification; ensure that all notifications from the Casualty and Mortuary Affairs Operations Division to any of the eight (8) Casualty Assistance Centers are acknowledged within specified time parameters; coordinate directly with the DHR Casualty Operations Chief when special situations present a problem; ensure accuracy of personnel identified to conduct the burial; and advise participants on logistical and technical matters. The position requires 40 hours per week, Monday through Friday, during normal business hours 0700 - 1830 onsite at the facilities at the DHR, 99th DIV (R), 5231 South Scott Plaza, Joint Base McGuire-Dix-Lakehurst (JB MDL), NJ 08640-5730. DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include (but are not limited to): Prepares a variety of narrative and tabular material (e.g. correspondence, reports, technical papers, charts, statistical tables, manuals, travel orders, messages and other documents) involving the common terminology of the unit for which the work is done and requiring accuracy in spelling, grammar, and syllabication. Assures the propriety of formats, spacing, arrangements, and preparation of typed material in final form as prescribed by Army Regulations. Uses judgment regarding form and arrangement of statistical or tabular material involving numerous heading and subheadings. Receives telephone calls and furnishes information requested in accordance with regulations; routes, controls and distributes mail; maintains files; and composes routine correspondence affecting the MFH Program and Casualty Operations. Edits office memorandums and documents related to the MFH Program and Casualty Operations. Assemble documents for reproduction, distribution and mailing. Maintains inventory of necessary equipment and supplies. Request materials for re-supply and reproduction. Request for non-emergency computer maintenance through local Information Technology help desk. Answers all inquiries pertaining to all MFH Program and Casualty Operations matters in a courteous, professional manner. Maintains computer database systems and access to include: Military Funeral Honors Database (formerly TAPS), Microsoft Outlook email account with Army Reserve Account Maintenance and Provisioning (ARAMP), MilConnect, Microsoft Excel spreadsheets, US Army Reserve Casualty SharePoint, and DHR Shared Drive. Performs other duties as assigned. MINIMUM QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS Professional experience in a related field is preferred, with an ability to use advanced tools in the Microsoft family of products, including maintaining Access and Excel databases. College degree or five years of professional experience in lieu of degree required. Employees must be able to pass a background investigation and be able to secure a Secret Security Clearance prior to appointment. We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.

The Business Operations Analyst is responsible for providing operational support to legal management, as well as the various administrative functions that support the Firm's legal practices. This position will be a liaison between Finance and the business and will be responsible for helping drive profitability and providing financial and analytical insight to the legal practices they support. This position will report to the Business Operations Manager. Bachelor's Degree is required (Finance, Accounting, or Business related field) 5+ years of progressive financial experience, ideally within a professional services environment. Legal operations experience is a plus, particularly with Aderant and/or 3E platforms Strong financial planning and analysis background is required Strong excel, financial modeling, and data visualization experience is required; experience with business intelligence and budgeting tools, and utilizing large amounts of data is preferred Strong quantitative abilities and problem-solving skills with ability to factor in qualitative aspects of an engagement to drive business decision making Strong analytical and communication skills, initiative, and accuracy are a must Must be able to relate conceptually and practically to the firm's business objectives, have strong problem-solving skills, and be able to offer creative solutions Customer service-oriented and professional demeanor required Provide financial support to the legal departments, including budgeting and establishing various financial and non-financial targets and metrics, and then managing against those, recommending corrective action where necessary Coordinate with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to facilitate business processes as needed and ensure the legal operations are carried out effectively Coordinate with attorneys to proactively manage matters in accordance with client requirements Partner with FP&A team for various recurring processes, including but not limited to annual budgeting, monthly P&L analysis, and recurring reporting Utilize profitability models for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy Assist with projects to streamline processes as they relate to finance, accounting, billing, and various other firm functions Develop a strong understanding of the Firm's business intelligence software, including Qlik Sense and SAP Business Objects, and leverage those tools to improve and automate reporting and analytics Assist integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc. Perform ad hoc analysis and various projects as needed by department/practice chairs, attorneys, directors, managers, and others

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Operations Analyst Location: Philadelphia PA Duration: 6 months Handles most of the admin tasks and will support operations group will have interaction with all level This person will hold our monthly meetings with whole customers maintaining internal distribution list and calendar(Outlook) at least 1 year experience in admin Opportunities to do some high level projects based on business needs College degree This person will be working in excel, Powerpoint, well versed with MS office(easy ones, only trackers) Healthcare industry knowledge preferred Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

Pennington, New Jersey **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **:** This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. **Responsibilities:** + Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures + Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service + Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions + Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units **Skills:** + Attention to Detail + Customer and Client Focus + Oral Communications + Prioritization + Problem Solving + Account Management + Analytical Thinking + Coaching + Written Communications + Mentoring + Research + Result Orientation **LOB Job Description:** The role provides operational support to the Investment Solutions Groups Over the Counter Derivatives product desk. The role also provides support for the Option Overlay program and back up support to the domestic Market Linked desk and other new issue operations as required. + Serve as a point of contact for Investment Solutions Group OTC Derivative marketers and Financial Advisors for pre-trade and post-trade OTC Derivatives inquiries. + Review trade requests for adherence to the Lending Underwriting Guidelines. + Work with risk analytics and credit management to determine appropriate potential exposure amounts to ensure trade is adequately collateralized. + Assist the collateral management group in resolving aged margin calls. + Liaise with multiple areas supporting OTC Derivative trading including Credit, Risk Analytics, Margin/Collateral, and the Product Assessment Group. + Identify process improvement opportunities and support related projects including regulatory enhancements. + Facilitate the payment of monthly accruing Financial Advisor production credits. + Work with Global Banking and Markets Operations to ensure Clients are set up in back-end trading systems. + Support the trading of OTC FX transactions. + Support the onboarding of clients onto trading applications for the Options Overlay program. **Required Skills:** + A minimum of 1-year related experience in financial services. + Experience supporting a financial product sales or marketing desk. + Knowledge of structured products and trade life-cycle events. + Proven ability to multi-task in a fast-paced trading environment + Detail oriented with strong communication and interpersonal skills. **Desired Skills:** + An aptitude for problem solving. + Experience with TRAQCS or similar trades processing systems + FX experience **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Key Responsibilities : • Flexible to work between 12pm to 9pm, Sunday to Friday (5 days a week) • Fully responsible for delivery of key feeds within the agreed SLA • Monitoring, Trouble shooting and Supporting the day to day activities • Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover • This role is to be the interface between users and IT project • Adherence to documented procedural standards • Escalate issues which cannot be resolved by the Analyst, in a timely manner • Have a strong Customer Focus in order to provide a professional support service to both internal and external cliental • To assist with the streamlining of the support area i.e. suggesting where procedures can be improved without the introduction of risk • Maintain Knowledge base and share experience with support team members • Should take ownership of any tasks/issue handled by the team (even when other teams involved) Qualifications Qualifications / Technical knowledge & Experience required : Qualifications: • Graduate in Computer Science discipline Technical Skills: • SQL knowledge (be able to read/write complex queries with joint between table, knowledge on optimizing SQL statements) • Unix (be comfortable working on a Unix environment) Additional Information Thanks & Regards Kushal kumar ************

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! : This job is responsible for moderately complex activities supporting the creation, onboarding and maintenance of accounts, according to the established guidelines and procedures. Key responsibilities include providing quality service and effective operations support for internal business partners and external clients and assisting in training for less experienced team members. Job expectations include operating with a moderate level of independence, and referring to their team lead or manager for direction and support with moderately complex issues and escalations. Responsibilities: * Performs onboarding and maintenance of accounts and reviewing required account documentation. * Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service * Reviews and approves required account documentation * Proactively identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units * Performs moderate levels of research, follow-up and resolution of more complex routine research requests Skills: * Account Management * Customer and Client Focus * Oral Communications * Research * Analytical Thinking * Attention to Detail * Collaboration * Problem Solving * Prioritization * Recording/Organizing Information * Result Orientation LOB : Wealth Management Operations (WMO) provides end-to-end operational support that drives the client experience for Wealth Management advisory partners and their clients. Within WMO, the Onboarding & Maintenance Support teams execute manual processes and monitor automated processes to gather and maintain required information that identifies client accounts and features such as legal name(s), address, product type, beneficiaries, etc. to accurately open, modify or close accounts. : This job is responsible for standard activities supporting the creation, onboarding, and maintenance of accounts, according to the established guidelines and procedures. Key responsibilities include providing quality service and effective, efficient operations support for internal business partners and external clients. Job expectations include operating with a standard level of independence and referring to their team lead or manager for direction and support with more complex issues and escalations. Line of Business Job Description: Wealth Management Operations (WMO) provides end-to-end operational support that drives the client experience for Wealth Management advisory partners and their clients. Within WMO, the Onboarding and Maintenance Support teams execute manual processes and monitor automated processes to accurately gather and maintain required information that identifies client accounts and assets such as legal names, address, product type, critical event dates, asset descriptions, and beneficiaries. Merrill Onboarding and Maintenance supports the onboarding and maintenance related functions for brokerage accounts. The Account Management Ops Analyst will provide support to the branch office. Team functions include Special Fiduciary documentation review and activating brokerage account traits. Support can be provided by working cases or taking internal phone calls from the branch office for more escalated items. A successful Account Management Ops Analyst on this team: * Respond to phone calls on the internal line. * Work cases in SRP * Review documentation for completeness and accuracy * Decision cases while putting the client and branch office in the forefront while managing risk. Required Skills: * Proven decision-making skills, and the ability to effectively manage risk. * Proven track record delivering for internal and/or external clients. * Strong organizational and teamwork skills * Results oriented; driven and ambitious. * Must be flexible with schedule (Operational hours are 8:00 AM - 6:00 PM) * Quick learner and self sufficient * Demonstrates initiative while working independently Desired Skills: * Experience with brokerage account operations and systems * 1+ year(s) of Legal Document Review (not required) * Proficient with Microsoft Office, Outlook, Word and Excel * Knowledge of Various Investment Types (stocks, bonds, mutual funds, etc.) * Experience, knowledge of or studies related to Finance or Accounting * Understanding of complex account types (i.e., Guardianship, Estate, Trust, etc.) * An understanding of technology and the ability to incorporate that understanding into process improvements Shift: 1st shift (United States of America) Hours Per Week: 40

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com