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Master Data Governance/Management - Senior - Consulting - Location OPEN
Ernst & Young Oman 4.7
Operations analyst job in Boston, MA
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Technology - Data Management Technology - Senior Consultant The opportunity
EY's Analytics and Data team is seeking a Master Data Management Senior focusing on helping our clients define and drive data management strategy and technology implementation. This role requires a professional with an ability to assist in defining a master data management design- complemented by a solid track record of system delivery. The individual should be ready to guide clients through the adoption and implementation of advanced technologies.
In this role, you will design and apply comprehensive methods, practices, policies, tools, and processes to govern and control the entire lifecycle of data assets. You will perform maturity assessments on data management capabilities and advise on tools and roadmaps for implementation. Your understanding of business strategy in connection with the value of data at scale will be crucial.
Your key responsibilities
As a Senior Data Management and Strategy professional, you will be at the forefront of data governance and strategy, ensuring that data assets are protected and utilized effectively. You will spend your time on the following key responsibilities:
Designing and implementing data governance frameworks that align with business objectives.
Collaborating with stakeholders to build analytics solutions that deliver tangible business value.
Conducting maturity assessments to enhance data management capabilities across the organization.
Develop solutions to complex problems, including functional and technical design of master data management software.
Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
Guide clients in defining a data governance strategy including aspects such as data quality, data catalog, master data management, analytics use cases, date readiness for AI/ML, and systems alignment to leading ERP and CRM applications.
Data Integrity Assurance: Implement cutting-edge DQ tools and processes to maintain impeccable data standards throughout the infrastructure.
Analytical Collaboration: Engage in meticulous requirement gathering, interpret Business Requirement Documents (BRDs), and collaborate with system analysts to develop comprehensive source-to-target mappings.
Data Scrutiny: Conduct thorough examinations of data within source databases prior to migration into data warehouses and generate detailed technical specifications in alignment with BRDs.
Lead multiple engagements simultaneously, ensuring the delivery of high-quality services and client satisfaction.
This role may require regular travel to meet with external clients, providing you with the opportunity to engage directly with stakeholders and contribute to impactful projects.
Skills and attributes for success
To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex data environments and build strong relationships will be key to your success.
Strong understanding of data privacy and governance principles.
Experience in enterprise strategy and data management.
Proficiency in metadata management and ontology design.
Excellent communication skills, with the ability to convey complex information clearly.
Demonstrated emotional agility and the ability to collaborate in hybrid environments.
Knowledge of future trends/changes in the industry and the ability to articulate these to customers.
Benchmark design, development, delivery knowledge.
Working knowledge of any of the cloud technologies AWS and Azure.
Strong leadership and communication skills, with the ability to articulate complex issues and drive business outcomes.
Ability to research and provide insights on industry standards, regulations, technology assessments, and forecasts.
Demonstrated expertise in Data Privacy and Master Data Management.
Strong understanding of Data Governance and Enterprise Strategy.
To qualify for the role, you must have
Bachelor's degree required (4-year degree) in Engineering, Advanced Data Analytics, or a related technical or scientific field.
Minimum of 3 years of direct involvement with MDM tools including SAP MDG and/or Informatica MDM.
ERP implementation experience including full implementation cycles of SAP implementation with SAP MDG as a component.
Typically, no less than 3 years relevant developer experience in master data management software.
Strong understanding of Data Governance principles.
Experience with Enterprise IT Architecture.
A valid driver's license in the US; willingness and ability to travel internationally to meet client needs.
A track record of successful stakeholder engagement.
Ideally, you'll also have
Experience with complex problem-solving and critical thinking.
A track record of driving outcomes in collaborative environments.
Familiarity with digital fluency and hybrid collaboration tools.
A passion for innovation and the strategic application of emerging technologies to solve real-world challenges.
The ability to foster an inclusive environment that values diverse perspectives and empowers team members.
What we look for
We seek individuals who are not only technically proficient but also possess the ability to inspire and lead teams. Top performers demonstrate a passion for innovation, a commitment to excellence, and the ability to navigate complex challenges with ease.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $106,900 to $176,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $128,400 to $200,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY | Building a better working world
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$128.4k-200.6k yearly 1d ago
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Prospect Management Analyst
Acord (Association for Cooperative Operations Research and Development
Operations analyst job in Boston, MA
The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics.
Responsibilities
The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management.
Designs and creates of policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains.
Maintains version control of documents and modifications as practices evolve.
As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff.
Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects.
Sets the agenda for bimonthly 'CRM Q&A's' with admin staff, featuring Directors and Senior Directors from Data Steering Committee.
Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate.
Education Requirements
A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required.
The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise-level relational database is required.
Experience
Direct oversight of functions related to data admin, data integrity, and records management preferred.
Experience with Blackbaud CRM and Tableau.
Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture.
Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions.
The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios.
The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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$71k-103k yearly est. 4d ago
Global Security Operations Center Analyst
Advantage Technical
Operations analyst job in Marlborough, MA
Global Security Operations Center (GSOC) Operator
Shift Requirements
3rd Shift: Sunday-Thursday, 12:00 AM-8:00 AM Must be able to work additional days or hours as business needs arise.
About the Role
The GSOC Operator is a key member of a 24/7 global security team responsible for monitoring, analyzing, and reporting risks that may impact company operations. These risks may include natural disasters, terror attacks, civil unrest, workplace violence, facility intrusions, and other security threats. This role provides direct support to the Global Security & Resiliency team as well as other business units.
Role Overview
In this position, you will monitor surveillance and alarm systems, operate 24/7 emergency phone lines, triage calls from site contacts and business travelers, and support on‑site security officers during incidents. You will use software tools and social media monitoring platforms to identify events that could impact company sites, employees, travelers, brand reputation, or business continuity. Strong risk analysis experience is required.
Key Responsibilities
Security Monitoring & Incident Response
Monitor surveillance, alarm, access control, and CCTV systems; coordinate appropriate responses
Operate 24/7 emergency phone lines and triage calls from employees and travelers
Respond to life‑safety incidents (medical, natural disasters, safety concerns) and dispatch security, facilities, police, fire, or EMS as needed
Receive, evaluate, and disseminate information from security personnel, employees, suppliers, and local agencies
Threat Intelligence & Risk Analysis
Review, analyze, and escalate open‑source and subscription‑based intelligence
Identify global threats and assess potential impacts to company personnel, property, and operations
Prepare and deliver risk‑ and intelligence‑driven reports to Global Security & Resiliency and other stakeholders
Communication & Coordination
Serve as the first point of contact for employees, contingent workers, and visitors regarding security matters
Communicate professionally via email, chat, phone, two‑way radio, and in‑person interactions
Draft and send emergency mass notifications and crisis communications
Receive and respond to calls for assistance from employees worldwide
Systems Monitoring & Support
Monitor the health of all Global Security platforms and applications
Triage incoming work orders and collaborate with internal and external partners to troubleshoot issues
Maintain accurate documentation and ensure compliance with all quality requirements
Required Qualifications
High school diploma required
Bachelor's degree preferred or equivalent relevant experience
3+ years of experience in security, law enforcement, military, or a related field
Demonstrated threat intelligence experience, including proactive defense, risk mitigation, and strategic decision‑making
Strong analytical and problem‑solving abilities
Excellent communication and customer service skills
Ability to remain calm and effective under pressure
Proficiency with Microsoft Office Suite
Preferred Qualifications
Previous experience in a GSOC or control room environment
Familiarity with:
GSOC Critical Event Management software
Mass notification systems
Travel tracking tools
Social media monitoring platforms
ServiceNow
Experience with physical security systems including access control, alarm monitoring, CCTV, incident reporting, and incident management software
$49k-73k yearly est. 5d ago
Prospect Management Analyst
Boston Children's Hospital 4.8
Operations analyst job in Boston, MA
The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics.
Responsibilities
The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management
Designs and creates policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains
Maintains version control of documents and modifications as practices evolve
As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff
Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects
Sets the agenda for bimonthly “CRM Q&A's” with admin staff, featuring Directors and Senior Directors from Data Steering Committee
Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate
Education Requirements
A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required.
The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise‑level relational database is required.
Experience
Direct oversight of functions related to data admin, data integrity, and records management preferred
Experience with Blackbaud CRM and Tableau
Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture
Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions.
The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios.
The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers
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$75k-107k yearly est. 19h ago
Operations Consultant - Manufacturing Excellence
Lime Talent
Operations analyst job in Boston, MA
Salary Details & Other Key Info
Base Salary range - $100,000 - $120,000
Strong Bonus + Benefits package
Office Location - Boston Area
Travel - Consultants travel domestically every week from Monday-Thursday, please note this is a requirement of this role
Career Development - Fantastic career development opportunities, this client has a culture fostered around people development
Operations Consultant - Manufacturing Excellence
About the Role
We are seeking an ambitious and hands-on Operations Consultant to join a growing Boutique consulting firm specializing in operational performance improvement. This role is ideal for individuals with a passion for problem-solving, data-driven decision-making, and delivering measurable impact in complex manufacturing and industrial environments.
As a Consultant, you will work closely with clients across a range of industries - including FMCG, Industrials & Life Sciences to identify inefficiencies, implement solutions, and drive sustainable performance improvements. This is a dynamic, client-facing role that blends strategic thinking with on-the-ground execution.
Key Responsibilities
Lead and support operational transformation projects, working directly with client teams to identify performance gaps and implement solutions.
Use a hands-on, data-driven approach to analyze processes, uncover inefficiencies, and drive tangible improvements.
Work closely with senior stakeholders to align project goals, define strategies, and execute high-impact initiatives.
Coach and mentor client teams to embed continuous improvement mindsets and ensure long-term success.
Contribute to internal knowledge development and business growth by sharing insights, methodologies, and best practices.
Who We're Looking For
Degree level education in relevant field e.g. Engineering
Experienced in Manufacturing, ideally in a Continuous Improvement related role, passionate about Manufacturing
Strong analytical skills with a problem-solving mindset and the ability to translate data into actionable insights.
Hands-on approach to driving change - comfortable working in industrial environments and engaging directly with frontline teams.
Excellent communication and stakeholder management skills, with experience presenting to senior executives.
A passion for continuous improvement and a strong entrepreneurial mindset.
Willingness to travel frequently to client sites.
Contact - Carl Costigan
$100k-120k yearly 2d ago
Compliance Reporting Analyst
Daley and Associates, LLC 4.5
Operations analyst job in Boston, MA
Compliance Reporting Analyst - Investment Management We are currently seeking candidates for a Compliance Reporting Analyst opportunity with a highly successful investment management firm based in Boston, MA. This role will work closely with the Compliance Reporting team to support compliance, client, and regulatory reporting functions. The ideal candidate will have 1-3+ years of experience in compliance reporting, client reporting, and/or regulatory reporting, preferably within the investment management or broader financial services industry.
This is a 3 month contract position, paying between $30-$37/hour (depending on experience). This role supports a hybrid work-model, consisting of 3 onsite and 2 remote days/week.
Responsibilities:
Collaborate with the Compliance Reporting Team, assisting in daily compliance reporting activities and operational processes.
Perform and deliver compliance reporting, including, but not limited to, client reporting, corporate reporting, investment reporting, and regulatory reporting.
Develop and maintain working knowledge of reporting requirements related to investment and corporate compliance for US and non-US jurisdiction.
Perform research and analysis related to compliance reporting, staying up-to-date on industry trends, standards, and guidelines.
Contribute to additional reporting responsibilities, including management reporting and regulatory reporting.
Perform ad-hoc tasks and projects as needed.
Qualifications:
Bachelor's degree in Finance, Economics, Business, or related field.
Knowledge of financial regulations, such as the 1940 act
1-3+ years of compliance reporting experience in investment management or financial services.
Experience performing client reporting and corporate compliance reporting functions in investment management or financial services.
Strong experience leveraging compliance reporting systems and tools.
Proficiency in basic data analysis (Excel, Tableau, PowerBI).
Working knowledge of compliance reporting and regulatory frameworks, and willingness to stay up-to-date on industry trends and standards.
Ability to analyze data and meet complex reporting requirements.
Proven ability to work independently and collaboratively.
Strong organizational skills and attention to detail.
For immediate consideration, interested and qualified candidates should send their resume to Lydia at *******************.
IND123
$30-37 hourly 2d ago
Analyst, Transactions
Harbourvest Partners (U.K.) Limited 4.5
Operations analyst job in Boston, MA
Analyst, Transactions page is loaded## Analyst, Transactionslocations: Bostontime type: Full timeposted on: Posted Todayjob requisition id: R2137**Job Description Summary**For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.HarbourVest is an equal opportunity employer.This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.The Analyst will serve as a member of the Transactions team supporting the investment function in investing capital as well as improving business operations. The role will have exposure to a wide range of activities surrounding the transaction closing process. This includes but is not limited to communication among relevant internal and external parties, supporting closing process and documentation, recording and reconciling transactions in our internal systems, and Know Your Client (KYC). This position will serve as a liaison with internal departments such as Legal, Accounting, Treasury, Tax, Compliance, and Portfolio Analytics, in addition to external parties, while observing all internal policies. The Analyst will support investments made from our offices in Boston, Toronto, London, Hong Kong, and Singapore. Prior experience with private equity, private credit, or corporate law firm would be an asset. Ability to provide notary services as a Notary Public of Massachusetts would also be an asset. This role is not focused on evaluating investment opportunities.## The ideal candidate is someone who is:* An exceptionally organized individual with an outstanding attention to detail* A team-player that is able to efficiently prioritize multiple projects and meet target dates with little direct supervision* Quick to develop a strong understanding of new systems, data relationships, and processes* Able to communicate professionally and confidentially with colleagues of all levels and across multiple teams## ## What you will do:* Coordinate documentation in support of investment execution (e.g., obtaining signatures, tax and compliance documents, wiring instructions, contact sheets)* Work closely across multiple groups and geographies to ensure compliance with all closing processes, internal documentation, and reporting procedures* Assist with the implementation of Transactions strategic initiatives, ad-hoc operational projects, and other aspects of group management* Maintain internal systems for planning and tracking investment closings for firmwide reference* Support associates/senior associates to facilitate and prepare the funding package for investments, ensuring that all requirements are satisfied completely, accurately, and in a timely manner* Reconcile discrepancies and work in internal systems and with internal business partners to ensure that appropriate information is entered in our systems accurately and completely* Track and upload transaction related legal and authorization documents* Prepare invoices for deal-related expenses and provide allocations for deal-related invoices received* Monitor incoming legal communications from General Partners* Provide Notary Public services* Other responsibilities as required## ## What you bring:* Proven problem-solving and analytical skills* Strong attention to detail* An ability to handle multiple projects* Excellent written and verbal communication skills* Experience working with Microsoft Excel, Word and PowerPoint* Prior experience with private markets or corporate law would be an asset## ## Education Preferred* Bachelor of Arts (B.A) or equivalent experience* Bachelor of Science (B.S) or equivalent experience**Experience*** 0-2 Years relevant experience preferred#LI-Hybrid**Salary Range**$70,000.00 - $90,000.00This USD base salary range represents only one component of total compensation for this role and is provided in accordance with local requirements. This role is eligible for a discretionary annual bonus, which is determined based on individual and overall firm performance. In addition to salary and bonus, total compensation may include eligibility for long-term reward programs and a comprehensive total rewards package that may include retirement, health, insurance, paid time off, and wellness programs. Our total rewards offerings are influenced by several business factors, and eligibility for certain components will vary by position and geography. Please note the posted ranges do not apply outside the U.S. and should not be converted to other currencies as a proxy for compensation in other countries.HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $146 billion of assets under management as of June 30, 2025. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,270 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $64 billion to newly-formed funds, completed over $66 billion in secondary purchases, and invested over $49 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities.
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$70k-90k yearly 2d ago
Sunshine Act Reporting Analyst (Travel & Expense)
JMD Technologies Inc.
Operations analyst job in Waltham, MA
Title: Travel & Expense Associate
Employment Type: Contract
Status: Accepting Candidates
About the role
This role supports day-to-day Travel & Expense (T&E) operations in a regulated environment, partnering closely with Compliance, Audit, and Sales Operations. You will help ensure accurate, timely, and compliant expense reporting while improving employee education and processes.
Key Responsibilities
• Manage employee follow-ups for outstanding expense reports and compliance issues
• Respond to T&E inquiries via shared inbox and provide resolution guidance
• Identify repeat non-compliance and deliver targeted T&E training
• Support new hire and field training sessions; assist with video-based training creation
• Partner with SAP Concur Audit to resolve issues and maintain audit scripts
• Provide backup support during peak expense processing volumes and drive process improvements
Qualifications
• Strong hands-on Travel & Expense (T&E) experience in corporate or regulated environments
• Knowledge of Sunshine Act / Open Payments or healthcare compliance reporting
• Advanced Excel skills (analysis, reconciliation, reporting)
• Experience with SAP Concur or similar expense management systems
• Strong analytical, organizational, and issue-resolution skills
• Ability to manage multiple priorities in a fast-paced setting
Compensation (MA Pay Transparency)
• Estimated hourly range: $40/hr (W-2)
• Final rate within this range will be based on skills, experience, and interview results
The Role
We are looking for a forward-looking self-starter who thrives in a fast-paced environment. This individual must combine their validated ability to collaborate and customer focused mentality with solid analytical and development skills to provide creative and complete solutions to complex business and technical problems!
The Expertise & Skills You Bring
3+ years of business or systems analysis experience (within financial services industry preferred)
Derivative Trade Processing and Collateral Management domain expertise from a business and/or technology
Experience with Calypso Configuration & CATT tool
Experience in defining clear and concise requirements for and providing support for Financial applications
Experience with JIRA, Postman, Excel, SQL, and Microservices based applications preferred
Ability to understand the technology and software architecture of an application
Strong analysis skills, with a proven track record of delivery of sophisticated technology projects
Bachelor's degree or equivalent experience in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related field
Good interpersonal, relationship management and facilitation skills. You are a strong contributor with a dynamic work style
Ability to establish and maintain positive relationships with business partners and technology
Confident with having trade off conversations with business partners
A consistent track record of excellent written and verbal communication skills with business and technical team members across the organization
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$67k-92k yearly est. 19h ago
Technical Systems Analyst
Marchon Partners 4.0
Operations analyst job in Boston, MA
Title: Technical Systems Analyst
Duration: 12+ month contract with possibility of extensions
This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting.
The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages.
Position Responsibilities (including but not limited to):
Application Support
Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed.
Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc.
Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process.
Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate.
Help maintain documentation for owned applications and ensure others meet documentation standards
Change and Major Incident Management
Escalate to other teams, leadership and vendors where appropriate
Use ITSM to evaluate ticket trends and review appropriateness of environment changes
Help document outcomes of and facilitate meetings
Development, Application Monitoring and Process Improvement
Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes.
Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions
Analyze incident data to identify trends and opportunities for process improvements.
Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects.
Required Qualifications
3-5 years (or more) of relevant experience supporting or developing applications
Advanced knowledge troubleshooting applications, network and other technical problems
Able to interact with end users and other teams professionally
Excellent verbal, interpersonal and written communication and documentation skills
Driven by a desire to provide strong customer service
Has a teamwork mentality with the ability to both collaborate and work independently
High level of professionalism and focus on quality
Attention to detail with the ability to contact switch and reprioritize tasks as needed
Ability to provide 24 hour/7 days a week on-call support when scheduled
Desired Qualifications
Familiarity with application monitoring and alerts
Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI
Familiarity with ITSM - e.g. ServiceNow
Proficiency and knowledge of supporting technology within an IT operation.
Understanding of software development lifecycles (SDLC).
Familiarity with GitHub for source control management.
Strong aptitude to learn and adapt to new technologies.
A desire to drive process improvement
$81k-105k yearly est. 4d ago
Experience Analyst
Locust Walk
Operations analyst job in Boston, MA
Locust Walk
Job Description: Experienced Analyst
Office: Boston, MA; must have U.S. Citizenship or Green Card
Locust Walk is a global investment bank that partners with founders, executives, and board members to drive strategic transactions and create newcos to finance innovation. Our 17-year history of success was forged through our Co-founder MentalityTM focused on innovators, our local on the ground presence in Boston, San Francisco, Tokyo, and Beijing, and our deep understanding of how science and data translate into actionable transactions and business strategy.
Why is this role potentially just right for you?
If you are looking to build your career with a fast-growing investment bank and newco creation shop with significant upside potential in position, responsibility, and compensation, we're looking for you. Our Analysts have a strong passion for life sciences and all know this is the career they want long term; in fact, this role is “Partner Track” as we look to find the future leaders of the firm from within. You do not need an MBA to advance through the ranks. You will have the opportunity to work with multiple clients simultaneously on both the sell-side to global players and newco opportunities to create optionality for clients diversifying your experience and providing a highly dynamic environment. The hours are more manageable than an investment bank, the work more execution oriented than a consulting firm, and the atmosphere and work environment more fast paced than working inside a company.
A week in life for this role?
The focus for the Analyst is to play a key role in executing the Firm's engagements. Our engagements range from executing strategic partnership deals, M&A transactions, and creating Asset-based newcos. Our Analysts assist in identifying target partners and making sure all outreach is coordinated, weekly client updates, and board update materials, producing deal marketing materials, financial valuation and comparable transactions analysis, and deal modeling in support of negations. Analysts will receive significant responsibility and ownership over their work, including multiple opportunities to present to both the firm and clients. Newcos involve creating management presentations, exploring use of proceeds, creating term sheets and valuation analysis for asset originators, drafting investment memos, and assisting with the financing process to launch the company. Business development activities are essential to furthering our growth. An Analyst will oversee the maintenance and updating of our proprietary databases used for our quarterly market conditions as well as preparing thought leadership and analytics.
Our senior deal team is dedicated to the professional growth of our Analysts. Each engagement provides a new learning opportunity, and we aim to vary the team members assigned to new clients so that everyone has the chance to work with different colleagues while still gaining exposure to different transactions.
Prior positions of responsibility and skills that would be good for this role?
Experience in life science consulting, investment banking, venture capital industry or internal biotech business/corporate development is a requirement. We are looking for someone who is currently working in a life science strategy consulting firm (new opportunity prioritization; partnering and M&A strategy; commercial due diligence) or healthcare group of an investment bank and is frustrated by either not seeing their consulting projects through to execution or find banking or equity research too high level and transactional without the ability to impact a company in more material ways. Handing a deliverable to the client and wishing them good luck is not satisfying nor is simply making decks / memos and handing execution to the capital markets or M&A teams. Additionally, if you are in a business development or corporate development role and miss or long for the intellectual stimulation of working in a fast-paced environment on multiple projects but also want to “do deals,” this job is for you.
Professional and Academic Prowess. All our team members have different strengths that contribute to the success of our firm. The background for an Analyst position would ideally illustrate the following attributes:
Passion for life sciences: some relevant industry experience is preferred. We want to know this is where your passion lies and what to make your career
Track record working on transactions in the life science space: working directly or in a supportive role on strategic transactions, M&A, and/or financings is helpful including if at a consulting firm
Strong scientific academic track record: While we don't care what school you attended, you must have at least an undergraduate science major if not more since our work is scientifically rigorous. We don't just work on financial analysis.
Interest in entrepreneurship and working with early-stage companies: We don't typically work for pharma. Small publicly traded and venture backed companies are our typical clients as well as the newcos we create.
The right amount of experience: 12 to 36 months' experience in a life science consulting firm or similar capacity is ideal. We do not take applicants directly out of university but at the same time we want people on the fast track and figured out early this is what they want to do
Note: If you do not have prior biopharma consulting, investment banking, equity research, venture capital, corporate development, or business development experience, then unfortunately this job is not the right fit. An MBA from a top institution is a plus but not a requirement with the right work experience.
Required Skills to be Successful. While many people can succeed behind the scenes grinding away on work. We are looking for someone with those plus people skills.
Basic understanding of financial modeling (don't worry, we will teach you as well)
Strong communication skills and comfort presenting in front of clients' senior management, Board, and speaking directly with physicians and other key opinion leaders
Excellent written and oral presentation skills
A proven track record of working on a team managing up and prioritizing complex tasks across various workstreams
Strong competitive spirit balanced by a proven ability to work as part of a team
Passion for life science transactions. At our core, we strive to help each of our clients achieve success through finding or creating a strategic partner via a pharma deal or newco. While we do not expect everyone applying to have a deal sheet, a strong interest and desire to “do deals” is important for this role where everything we do revolves around transactions.
What is our culture?
We look for entrepreneurial, growth-oriented individuals who are committed to the success of others. We have a high-performance culture that rewards creative solutions to daily challenges, as well as a strong work ethic while enjoying the ride. Locust Walk offers a mindful work-life balance within the context of an investment bank. We have a hybrid schedule with 3 days a week in-office and 2 days a week work-from-home. We believe this hybrid in-office culture is critical for our culture of mentorship and promotion from within. We are open and honest with each other and transparent in our dealings.
This person needs to live the Locust Walk values. We are looking for people who fit our culture. Culture is very important to us, and that fit is critical. A brief overview of our core values and who we are looking for is below:
Commitment to the Success of Our Clients
Global team-based culture with individual accountability
No team member is left behind: we are committed to succeeding together for the benefit of both our clients and the company
Open and Courageous Communication
In the spirit of caring for each other's success, we commit to being truthful and transparent in our communication and feedback, both to clients and inside the company, and we do so with empathy and success
We commit to thoughtful and rigorous debate and feedback at all levels of the company
The Locust Walk Leadership Team always strives to be as transparent as possible with the company
Growth Mindset
We thrive on challenges and are life-long learners. We are not afraid of failure, yet see it as a springboard
Honest bi-directional feedback is important for building trusted, productive relationships. All our reviews are 360.
Feedback should be given as soon as possible after an event or situation occurs rather than waiting for the moment to pass
Entrepreneurial Spirit
We are self-motivated to succeed and will do whatever it takes for our clients to succeed in an ethical manner
We will always have a small firm ethos with an entrepreneurial mindset and minimized bureaucracy
Enjoy the Ride
We care about and for our clients and each other
We work hard and integrate fun into the core of what we do. We all have unique interests and find common ways of sharing that with each other
Wins are celebrated
It's about the journey, not the destination
$67k-92k yearly est. 1d ago
Insurance Operations Coordinator
EWC Insurance Solutions
Operations analyst job in Boston, MA
EWC Insurance Solutions, in partnership with Chubb, specializes in providing custom insurance coverage for luxury watches, jewelry, handbags, and fine art. We offer policies that insure belongings at their true market value, along with proactive annual valuations, automatic coverage for new acquisitions, and discounts for clients with high-security measures. Known for our concierge-level service, expert claims management, and a focus on worldwide protection, we are a trusted choice for collectors globally. Our team is dedicated to delivering tailored solutions and seamless customer experiences.
Role Overview
European Watch Company is seeking an Insurance Operations Coordinator to support the in‑house insurance department with day‑to‑day administration and coordination among clients, agents, and carrier partners. The role is primarily focused on insurance operations and lead management.
Full-Time Position
In person @ our Boston Boutique
Key responsibilities
Prepare, review, and process insurance documentation; maintain organized digital records and assist with scheduling and calendar management.
Manage and track inbound leads; support lead qualification, routing, and follow‑up activities to drive new business opportunities.
Support growth, marketing, and client engagement initiatives within the insurance department.
Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence.
Skills and competencies
Demonstrated ability to learn workflows and operational processes quickly in a fast‑paced environment.
Attention to detail and accuracy in data entry, document review, and policy or schedule comparisons.
Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence.
Proficiency with Google Workspace and comfort working in insurance platforms, CRMs (such as HubSpot), and document management systems.
Strong organizational skills with the ability to prioritize in a deadline‑driven setting.
$39k-58k yearly est. 3d ago
Anaplan Analyst
Talent Groups 4.2
Operations analyst job in Waltham, MA
We are seeking an experienced Anaplan Analyst to support our Finance and Anaplan teams during the transition from Oracle to SAP. This role will focus on reengineering the data hub, improving integrations, and optimizing model structure and logic while ensuring data integrity and uninterrupted planning cycles.
Key Responsibilities:
Strong Anaplan model-building and integration experience
Solid understanding of SAP Finance data structures
Build and maintain SAP hierarchies, Anaplan modules, actions, and dashboards
Convert existing Oracle-based models, lists, and data sources to SAP
Design and enhance data staging, validation, and integrations across models
$55k-82k yearly est. 3d ago
Epic Cadence / Grand Central / Prelude Analyst Lead
Gardner Resources Consulting, LLC
Operations analyst job in Boston, MA
Epic Cadence / Grand Central / Prelude Analyst Lead (Remote)
Project manager experienced in the revenue cycle space. PMP preferred
Must be certified in either Cadence, Grand Central or Prelude
5+ years of experience required
$85k-111k yearly est. 1d ago
Air Operations Coordinator
Collette 3.2
Operations analyst job in Pawtucket, RI
Collette is seeking a Air Operations Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI.
Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for?
Your journey starts here.
Job Summary:
This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests.
Primary Functions:
Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation.
Calculate pricing for all air reservations created to ensure appropriate margins are met.
Work all special requests made on retail reservations in a timely manner.
Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met.
Verify that the reservation was priced correctly according to our contracts.
Verify that the flights chosen meet all time restrictions on the package our customers are booked on.
Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy.
Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked.
Process Frequent Flyer information over to the airline.
Coordinate any changes on retail air reservations and provide a timely turn around on those requests.
Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked.
Research all service issues and determine best action for recovery resolution and report back to Manager.
Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year.
Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead.
Maintain clean, organized, and neat work environment at all times.
Knowledge and Skills:
Bachelor's degree preferred but not necessary
Two years of experience desired that is directly related to the duties and responsibilities specified.
Skill in customer service
Knowledge of air operations, quality control procedures and reporting documentation requirements.
Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required.
Microsoft Office program experience
Ability to work as part of a Team environment
Ability to communicate effectively, both orally and in writing.
Ability to include organizing, prioritizing, and scheduling work assignments.
Ability to foster a cooperative work environment.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to create, compose and edit written materials.
Ability to plan and organize to optimize productivity
Ability to analyze and solve problems.
Pay range starting at $19.50/hr
$19.5 hourly 2d ago
IT Access & Provisioning Analyst II
Commonwealth of Massachusetts 4.7
Operations analyst job in Chelsea, MA
A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually.
#J-18808-Ljbffr
$77.3k-116k yearly 1d ago
Business Analyst
FM 3.9
Operations analyst job in Johnston, RI
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
Summary
The Underwriting Data Analytics team is seeking a Business Analyst to join their team. The Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of existing enterprise business applications. May lead the business analysis process on small projects or participate with other business analysts on larger projects.
The Business Analyst in Underwriting Data Analytics will work closely with the department's subject matter experts on analytical projects. They will work with members of the staff underwriting community and those outside of it to clearly communicate business needs, perform necessary analysis, and engage appropriate members of the department when needed. This role will provide ample opportunity to broaden the successful applicant's understanding of FM's data, business processes, and systems.
Schedule & Location
This is a full-time office-based position in Johnston, RI.
Responsible for system requirements definition, testing, implementation, and support of business applications or components thereof that meet or exceed the expectations of FM's employees and customers. This may be the complete effort on a small project, or for a portion of a larger project.
Uses industry standard analysis techniques to uncover business requirements, such as data flow modeling, use-case analysis, and workflow analysis. On a small project, may determine the techniques used for this work.
Documents the results of analysis activities using the appropriate templates and tools. May develop these templates and tools for use on a small project.
Initiates interaction and works closely with other development groups to ensure an integrated business solution.
Represents all or a portion of business needs on a project team, depending on the size of the project.
Demonstrates solid understanding of FM's business and business processes within one or more areas.
Required Education
Bachelors Degree
Required Work Experience
2+ years of general business analysis experience (a combination of experience and education will also be considered)
Proven experience with techniques and tools utilized in functional design, data analysis, and data flow diagramming. Experience determining techniques and tools to use.
Proven experience gathering requirements, functional design, and influencing business processes of moderate complexity.
Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation.
Required Skills
Demonstrated knowledge of FM's current/planned technological environment and the appropriate technologies, tools, and techniques used to solve business problems.
Proven ability to multi-task and establish priorities for own work to meet deadlines.
Excellent interpersonal, oral/written communication and organizational skills.
The hiring range for this position is $74,080-$133,900 annually. This position is advertised as three levels and based on the finalist's skills and experiences, final job grade and salary will be communicated to the finalist of choice. This position is open as a Business Analyst, Business Analyst II or Senior Business Analyst and the final title will be confirmed based on the new hire's skills and experience.
The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
$74.1k-133.9k yearly Auto-Apply 1d ago
Reinsurance Operations Analyst
Global Atlantic Financial Group 4.8
Operations analyst job in Boston, MA
About Global Atlantic
Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit ***********************
POSITION SUMMARY
KKR is seeking an Analyst to support its Reinsurance Operations group across both the Reinsurance Services and Trust Liquidity teams. This role provides a strong foundation for a career in reinsurance operations, client services, or liquidity management at a leading buy-side firm. The role is based in Boston and will report to the head of the Reinsurance Operations group.
The Analyst will assist with data management, reporting, trust extraction workflows, cedent servicing activities, and cross-functional coordination with accounting, actuarial, treasury, technology, and compliance teams. This is a hands-on position suited for a highly organized, detail-oriented individual who is eager to learn and thrive in a fast-paced environment. The ideal candidate will have some exposure to financial operations, accounting, liquidity management or insurance via coursework, internships or full-time roles.
KKR is passionate about operational excellence and providing our investment and business operations colleagues the ability to seamlessly serve clients and execute credit investments across the globe. We are committed to continuous improvement, both in the operations we perform and in the environment in which we work. We work in collaborative teams, but within the context and support of a large, global investment firm. We can offer challenging and rewarding work, opportunities for learning in both the business and operational spheres, and an attractive compensation package combined with significant opportunities for career advancement.
KEY RESPONSIBILITIES
Reinsurance Services & Operational Support
Assist in managing inbound requests from internal teams and external partners; help organize and track follow-ups to ensure timely responses.
Support maintenance and accuracy of counterparty and reinsurance client data, coordinating with teams such as Actuarial, Reinsurance Accounting, and Enterprise Data/Technology.
Help identify process inconsistencies or inefficiencies and participate in efforts to streamline and systematize workflows.
Assist with preparing client-related materials, documentation, and internal reporting.
Trust Liquidity & Extraction Support
Support sourcing, organizing, and validating data inputs needed for monthly trust extraction projections, including information from Reinsurance/Investment Accounting, Treasury, and Asset Allocation.
Help coordinate feedback from internal stakeholders regarding ALM, liquidity considerations, and client-specific requirements.
Assist in tracking extraction approvals and preparing instructions for trust withdrawals in partnership with Treasury and Compliance teams.
Contribute to analyses and reporting for senior leadership on trust extraction activity, trends, and variances.
Work with Project Management and Technology partners on enhancements to trust dashboards and automation projects.
Cross-Functional Collaboration & Projects
Build foundational understanding of reinsurance comfort trust structures and related operational processes.
Participate in ad hoc projects supporting both the Reinsurance Services and Trust Liquidity teams.
Assist in documenting processes, updating SOPs, and contributing to operational risk reduction efforts.
REQUIRED EXPERIENCE
Bachelor's degree, preferably in Finance, Economics, Business, Accounting, Math, or related field.
0-2 years of experience in financial services, insurance, operations, or a related analytical function (internships included).
Strong organizational skills with exceptional attention to detail.
Ability to learn quickly in a dynamic, high-expectation environment.
Strong written and verbal communication skills; comfortable interacting with multiple teams.
Demonstrated reliability, professionalism, and a team-oriented mindset.
IDEAL EXPERIENCE
Exposure to financial operations, accounting, liquidity management, or insurance
Interest in reinsurance, trust structures, and institutional client operations
Advanced knowledge of MS Excel. Working experience in SQL & other programming languages not required but valued
Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.
Global Atlantic's base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic's total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.
The base salary range for this role is $70,000 - $80,000 USD
#LI-LM2
Privacy Statement
Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to *****************
Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.
$70k-80k yearly Auto-Apply 13d ago
Operations Analyst Iii-Rc3
McLaughlin Research Corporation 4.0
Operations analyst job in Newport, RI
Operations research analysts help determine better ways to coordinate and manage large organizations that require the effective use of money, materials, equipment, and people. This is accomplished by applying analytical methods from mathematics, science, and engineering. Operations research analysts may be concerned with diverse issues such as top-level strategy, planning, forecasting, resource allocation, performance measurement, scheduling, the design of production facilities and systems, supply chain management, pricing, transportation and distribution, and the analysis of large databases.
Analysts gather information, then select the most appropriate analytical technique. Analysts can use any of several techniques, including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, and the analytic hierarchy process. Most techniques involve the construction of mathematical models that attempt to describe the system being studied. The use of models enables the analyst to assign values to the different components and clarify the relationships among them. The values can be altered to examine what may happen to the system under different circumstances
Requirements
Education:
Bachelor's level degree in an Engineering discipline, Physics, Education or Mathematics and a Master's level degree in Operations Research or Mathematics
Experience:
10 years professional experience in operations research. Undersea Sensors, Acoustic Analyst Intelligence, Operational tactical Submarine experience ASW/ASUW
Equal Employment Opportunity Statement:
McLaughlin Research Corporation is an Equal Opportunity and Affirmative Action Employer. It is our policy to recruit, hire, promote, and train for all positions without regard to age, race, creed, religion, national origin, gender identity, marital status, sexual orientation, family responsibilities, pregnancy, minorities, genetic information, status as a person with a disability, amnesty or status as a protected veteran, and to base all such decisions upon the individual's qualifications and ability to perform the work assigned, consistent with contractual requirements and all federal, state and, local laws.
EEO is the Law:
Applicants and employees are protected under Federal law from discrimination.
$58k-84k yearly est. 60d+ ago
Support Operations Analyst
Tutor Intelligence
Operations analyst job in Watertown Town, MA
The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses.
Job Summary:We're hiring a Support OperationsAnalyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites.
This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities
Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance
Analyze operational data to identify patterns, bottlenecks, and improvement opportunities
Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions
Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads
Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results
Provide operational insights to leadership for forecasting, staffing, and prioritization decisions
Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones
Requirements
2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments
Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data
Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase
Strong understanding of process design, documentation, and continuous improvement principles
Comfortable collaborating across teams, especially with Engineering and frontline operations staff
Excellent written and verbal communication skills, with attention to clarity and precision
Highly organized, self-directed, and motivated to improve systems without being asked
Nice to Have
Experience in 24/7 operations, incident response, or alert-driven workflows
Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting)
Background in robotics, logistics, or manufacturing environments
Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.
How much does an operations analyst earn in East Providence, RI?
The average operations analyst in East Providence, RI earns between $41,000 and $88,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.
Average operations analyst salary in East Providence, RI
$60,000
What are the biggest employers of Operations Analysts in East Providence, RI?
The biggest employers of Operations Analysts in East Providence, RI are: