Operations analyst jobs in North Providence, RI - 1,028 jobs

The Senior Epic Analyst - Beacon/Willow is primarily responsible for protocol and medication build and the configuration, implementation, and ongoing support of Epic Beacon (Oncology) workflows. This role collaborates closely with clinical teams, operational leaders, and IT colleagues to ensure Beacon functionality aligns with clinical protocols, medication management, and organizational objectives. The analyst serves as a key liaison between end users and technical teams to optimize workflows, troubleshooting issues, and support system enhancements. Principal Duties and Responsibilities: Lead protocol builds in Epic Beacon, including treatment plans, orders, and clinical workflows. (Protocols experience required) Support medication builds and other pharmacy workflows Partner with oncology clinical staff to understand protocol requirements and translate them into effective Epic workflows. Configure, maintain, and support Epic Beacon workflows. Participate in testing, validation, and optimization initiatives for new or updated Beacon functionality. Troubleshoot and resolve issues related to Beacon workflows, escalating complex problems as needed. Develop and maintain documentation, including workflow diagrams, build guides, and support materials. Collaborate with IT, pharmacy, and clinical teams to ensure successful adoption of system changes. Support ongoing training and education for clinical staff related to Beacon functionality. Participate in system upgrades, go-live activities, and optimization projects. Provide tier-two support and serve as a subject matter expert for Beacon users. Minimum Qualifications: Bachelor's degree or equivalent experience in healthcare, IT, or related field. 5 years of experience directly involved in Epic application support performing builds in the targeted application(s). Demonstrated experience with protocol and medication management/build in oncology or complex clinical workflows. Strong problem-solving, analytical, and communication skills. Ability to collaborate effectively with clinical, operational, and IT teams. Understanding of Willow medication build or prior Willow experience Preferred Qualifications: Experience working in a hospital or academic medical center environment. Familiarity with oncology medication management, chemotherapy protocols, and clinical decision support. Experience with Epic upgrades, testing, and optimization projects. Certifications: Epic Beacon and Willow - Required The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics. Responsibilities The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management. Designs and creates of policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains. Maintains version control of documents and modifications as practices evolve. As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff. Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects. Sets the agenda for bimonthly 'CRM Q&A's' with admin staff, featuring Directors and Senior Directors from Data Steering Committee. Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate. Education Requirements A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required. The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise-level relational database is required. Experience Direct oversight of functions related to data admin, data integrity, and records management preferred. Experience with Blackbaud CRM and Tableau. Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture. Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions. The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios. The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. #J-18808-Ljbffr

Global Security Operations Center (GSOC) Operator Shift Requirements 3rd Shift: Sunday-Thursday, 12:00 AM-8:00 AM Must be able to work additional days or hours as business needs arise. About the Role The GSOC Operator is a key member of a 24/7 global security team responsible for monitoring, analyzing, and reporting risks that may impact company operations. These risks may include natural disasters, terror attacks, civil unrest, workplace violence, facility intrusions, and other security threats. This role provides direct support to the Global Security & Resiliency team as well as other business units. Role Overview In this position, you will monitor surveillance and alarm systems, operate 24/7 emergency phone lines, triage calls from site contacts and business travelers, and support on‑site security officers during incidents. You will use software tools and social media monitoring platforms to identify events that could impact company sites, employees, travelers, brand reputation, or business continuity. Strong risk analysis experience is required. Key Responsibilities Security Monitoring & Incident Response Monitor surveillance, alarm, access control, and CCTV systems; coordinate appropriate responses Operate 24/7 emergency phone lines and triage calls from employees and travelers Respond to life‑safety incidents (medical, natural disasters, safety concerns) and dispatch security, facilities, police, fire, or EMS as needed Receive, evaluate, and disseminate information from security personnel, employees, suppliers, and local agencies Threat Intelligence & Risk Analysis Review, analyze, and escalate open‑source and subscription‑based intelligence Identify global threats and assess potential impacts to company personnel, property, and operations Prepare and deliver risk‑ and intelligence‑driven reports to Global Security & Resiliency and other stakeholders Communication & Coordination Serve as the first point of contact for employees, contingent workers, and visitors regarding security matters Communicate professionally via email, chat, phone, two‑way radio, and in‑person interactions Draft and send emergency mass notifications and crisis communications Receive and respond to calls for assistance from employees worldwide Systems Monitoring & Support Monitor the health of all Global Security platforms and applications Triage incoming work orders and collaborate with internal and external partners to troubleshoot issues Maintain accurate documentation and ensure compliance with all quality requirements Required Qualifications High school diploma required Bachelor's degree preferred or equivalent relevant experience 3+ years of experience in security, law enforcement, military, or a related field Demonstrated threat intelligence experience, including proactive defense, risk mitigation, and strategic decision‑making Strong analytical and problem‑solving abilities Excellent communication and customer service skills Ability to remain calm and effective under pressure Proficiency with Microsoft Office Suite Preferred Qualifications Previous experience in a GSOC or control room environment Familiarity with: GSOC Critical Event Management software Mass notification systems Travel tracking tools Social media monitoring platforms ServiceNow Experience with physical security systems including access control, alarm monitoring, CCTV, incident reporting, and incident management software

Salary Details & Other Key Info Base Salary range - $100,000 - $120,000 Strong Bonus + Benefits package Office Location - Boston Area Travel - Consultants travel domestically every week from Monday-Thursday, please note this is a requirement of this role Career Development - Fantastic career development opportunities, this client has a culture fostered around people development Operations Consultant - Manufacturing Excellence About the Role We are seeking an ambitious and hands-on Operations Consultant to join a growing Boutique consulting firm specializing in operational performance improvement. This role is ideal for individuals with a passion for problem-solving, data-driven decision-making, and delivering measurable impact in complex manufacturing and industrial environments. As a Consultant, you will work closely with clients across a range of industries - including FMCG, Industrials & Life Sciences to identify inefficiencies, implement solutions, and drive sustainable performance improvements. This is a dynamic, client-facing role that blends strategic thinking with on-the-ground execution. Key Responsibilities Lead and support operational transformation projects, working directly with client teams to identify performance gaps and implement solutions. Use a hands-on, data-driven approach to analyze processes, uncover inefficiencies, and drive tangible improvements. Work closely with senior stakeholders to align project goals, define strategies, and execute high-impact initiatives. Coach and mentor client teams to embed continuous improvement mindsets and ensure long-term success. Contribute to internal knowledge development and business growth by sharing insights, methodologies, and best practices. Who We're Looking For Degree level education in relevant field e.g. Engineering Experienced in Manufacturing, ideally in a Continuous Improvement related role, passionate about Manufacturing Strong analytical skills with a problem-solving mindset and the ability to translate data into actionable insights. Hands-on approach to driving change - comfortable working in industrial environments and engaging directly with frontline teams. Excellent communication and stakeholder management skills, with experience presenting to senior executives. A passion for continuous improvement and a strong entrepreneurial mindset. Willingness to travel frequently to client sites. Contact - Carl Costigan

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The team EY's Sector Insights team comprises market-facing sector experts, across 18 sectors, and shapes EY's differentiated perspectives on the future of their sector. The team also equips EY's 400,000 professionals to have insightful client conversations and drive growth. The team's compelling insights help EY win in the market by creating new client opportunities and originating work, strengthen client relationships by proactively taking them new insights, and shape EY's positioning and brand through distinctive through leadership. The opportunity As a Government & Public Sector Insights Lead Analyst at EY, you will lead the Insights team and program for one of EY's 18 sectors. You will play a pivotal role in ensuring that EY has a differentiated and distinctive perspective on client issues within the Government & Public Sector. You will lead the development of high-impact points of view and activate them with clients, positioning EY as a comprehensive advisor on strategy, transactions, and transformation to senior government leaders. Recognized as both a Government expert and strategic advisor to senior clients and EY leadership, you will frame the signature issues, insights landscape, and analysis/insight requirements for public sector executive leadership, agreeing on insights priorities with the Global Government & Public Sector Board. This career opportunity is open across US, UK and Canada. Your key responsibilities Executive impact: Engage with and challenge senior stakeholders, providing experiential and provocative perspectives on the issues, challenges, and opportunities facing the Government sector globally. Develop strong internal and external relationships, participating in client meetings, roundtables, and other events, and serving as a media spokesperson for the Government & Public Sector. Strategic leadership: Establish the Insights strategy for the Government & Public Sector, driving the development and co-creation of insights beyond publicly available information. Ensure an outcome-focused approach to creating and activating external thought leadership, identifying cross-cutting Point of View (POV) sharing opportunities, and collaborating with other Insights teams. Analytical responsibilities: Combine multiple perspectives and sources to develop compelling points of view that drive results. Identify issues and trends that translate into key market-facing initiatives and opportunities for EY, using both qualitative and quantitative research and analysis methodologies. Collaboration and Knowledge Sharing: Work closely with Insights leadership and other Analysts to support Government & Public Sector leadership and other senior stakeholders. Share best practices with colleagues across teams, contributing to the development of core products and services to drive excellence and consistency across Insights. Skills and attributes for success Outstanding executive-level presentation skills, with a track record of challenging and shaping perspectives of senior Government clients and internal decision-makers. Demonstrated experience working at a senior level in a fast-moving, client-driven environment. Recognized Government insight leadership with 5+ years of public sector-specific research and analysis activity. Collaborative mindset, able to work well both as part of a team and independently in a global, multi-cultural, and virtual environment. Strong analytical skills, with the ability to synthesize information, review data inputs, and provide analytic insights. Succinct and structured oral and written communication skills, with the ability to explain complex concepts clearly and concisely. What we look for We are looking for individuals who are curious, strategic thinkers with a real-world, commercial perspective driven by an understanding of both clients' experiences and broader marketplace drivers. You will have at least 12 years of experience in a professional services or equivalent environment. You should have a collaborative mindset, outstanding executive presence, and storytelling ability, with the capability to engage with clients at the C-suite level. Your ability to combine multiple perspectives and sources to develop compelling points of view, along with your strong analytical skills, will be crucial in this role. What we offer you The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,400 to $339,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,700 to $ 385,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information,national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. Reasonable Accommodation EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr

The Role We are looking for a forward-looking self-starter who thrives in a fast-paced environment. This individual must combine their validated ability to collaborate and customer focused mentality with solid analytical and development skills to provide creative and complete solutions to complex business and technical problems! The Expertise & Skills You Bring 3+ years of business or systems analysis experience (within financial services industry preferred) Derivative Trade Processing and Collateral Management domain expertise from a business and/or technology Experience with Calypso Configuration & CATT tool Experience in defining clear and concise requirements for and providing support for Financial applications Experience with JIRA, Postman, Excel, SQL, and Microservices based applications preferred Ability to understand the technology and software architecture of an application Strong analysis skills, with a proven track record of delivery of sophisticated technology projects Bachelor's degree or equivalent experience in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related field Good interpersonal, relationship management and facilitation skills. You are a strong contributor with a dynamic work style Ability to establish and maintain positive relationships with business partners and technology Confident with having trade off conversations with business partners A consistent track record of excellent written and verbal communication skills with business and technical team members across the organization Personal Information First name Last name Email Address City State Zip code Phone number Attachments Attach your Resume Attach Dropbox Paste Attach a Cover letter Attach Dropbox Other Information How did you hear about this position? Your Legal Work Authorization in the US? Are you currently employed? Will you be able to join us on our W-2? What is your desired salary / hourly rate? If on a Visa, will you be able to transfer your Work Visa to us? What is your motivation for Change/New Job Opportunity? If Currently working, what is your Notice period? What is your current location? Are you ready to relocate? Can you provide proof of legal right to work in the United States? If Hired when will you be able to start? #J-18808-Ljbffr

Principal Cybersecurity / Threat Hunter Analyst Salary Range: $135,000.00 To $170,000.00 Annually Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a cybersecurity trailblazer - a technical leader with a passion for uncovering threats before they strike. As a Principal Cybersecurity Analyst, you'll be spearheading threat hunting activities, providing deep cyber analytics, performing detailed forensics, and driving cyber investigations. You'll be at the forefront of our defense strategy and collaborate with top-tier engineers and analysts to decode adversary tactics, neutralize risks, and help shape the future of cybersecurity at BHSI. Additionally, you'll influence security awareness across the organization, drive innovation in threat detection, and ensure our systems remain resilient against evolving cyber threats. Duties & Responsibilities: Drive threat hunting activities, simulating red team/blue team exercises. Lead the charge in threat hunting and digital forensics, identifying and neutralizing risks before they escalate. Perform deep-dive analysis of critical security events to assess immediate and long-term impact. Advance our SOAR capabilities, making incident response faster and smarter. Spearhead our threat intelligence program, aggregating and analyzing global threat data. Collaborate across teams to elevate cybersecurity maturity and embed best practices. Act as a trusted advisor and thought leader, shaping security strategy and awareness. Qualifications, Skills and Experience: 5+ years of hands-on cybersecurity experience across incident response, forensics, vulnerability management, and cloud security. Expertise in threat intelligence tools, network analysis, and attack simulation. Strong knowledge of IAM, PIM/PAM, and regulatory frameworks (NIST, GDPR, ISO, SOC2). Proven leadership in managing security incidents and driving remediation. Certifications like CISSP, CISM, OSCP, or similar are a plus. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. Benefits that support your life and well-being, which include: Comprehensive Health, Dental and Vision benefits. Disability Insurance (both short-term and long-term). Life Insurance (for you and your family). Accidental Death & Dismemberment Insurance (for you and your family). Flexible Spending Accounts. Health Reimbursement Account. Employee Assistance Program. Retirement Savings 401(k) Plan with Company Match. Generous holiday and Paid Time Off. Tuition Reimbursement. Paid Parental Leave. The base salary range for this position in Boston is $135,000.00 to $170,000.00, along with annual bonus eligibility.Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization. Clicking apply will direct you to our recruiting module within ADP. #J-18808-Ljbffr

Title: Technical Systems Analyst Duration: 12+ month contract with possibility of extensions This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting. The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages. Position Responsibilities (including but not limited to): Application Support Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed. Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc. Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process. Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate. Help maintain documentation for owned applications and ensure others meet documentation standards Change and Major Incident Management Escalate to other teams, leadership and vendors where appropriate Use ITSM to evaluate ticket trends and review appropriateness of environment changes Help document outcomes of and facilitate meetings Development, Application Monitoring and Process Improvement Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes. Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions Analyze incident data to identify trends and opportunities for process improvements. Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects. Required Qualifications 3-5 years (or more) of relevant experience supporting or developing applications Advanced knowledge troubleshooting applications, network and other technical problems Able to interact with end users and other teams professionally Excellent verbal, interpersonal and written communication and documentation skills Driven by a desire to provide strong customer service Has a teamwork mentality with the ability to both collaborate and work independently High level of professionalism and focus on quality Attention to detail with the ability to contact switch and reprioritize tasks as needed Ability to provide 24 hour/7 days a week on-call support when scheduled Desired Qualifications Familiarity with application monitoring and alerts Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI Familiarity with ITSM - e.g. ServiceNow Proficiency and knowledge of supporting technology within an IT operation. Understanding of software development lifecycles (SDLC). Familiarity with GitHub for source control management. Strong aptitude to learn and adapt to new technologies. A desire to drive process improvement

Locust Walk Job Description: Experienced Analyst Office: Boston, MA; must have U.S. Citizenship or Green Card Locust Walk is a global investment bank that partners with founders, executives, and board members to drive strategic transactions and create newcos to finance innovation. Our 17-year history of success was forged through our Co-founder MentalityTM focused on innovators, our local on the ground presence in Boston, San Francisco, Tokyo, and Beijing, and our deep understanding of how science and data translate into actionable transactions and business strategy. Why is this role potentially just right for you? If you are looking to build your career with a fast-growing investment bank and newco creation shop with significant upside potential in position, responsibility, and compensation, we're looking for you. Our Analysts have a strong passion for life sciences and all know this is the career they want long term; in fact, this role is “Partner Track” as we look to find the future leaders of the firm from within. You do not need an MBA to advance through the ranks. You will have the opportunity to work with multiple clients simultaneously on both the sell-side to global players and newco opportunities to create optionality for clients diversifying your experience and providing a highly dynamic environment. The hours are more manageable than an investment bank, the work more execution oriented than a consulting firm, and the atmosphere and work environment more fast paced than working inside a company. A week in life for this role? The focus for the Analyst is to play a key role in executing the Firm's engagements. Our engagements range from executing strategic partnership deals, M&A transactions, and creating Asset-based newcos. Our Analysts assist in identifying target partners and making sure all outreach is coordinated, weekly client updates, and board update materials, producing deal marketing materials, financial valuation and comparable transactions analysis, and deal modeling in support of negations. Analysts will receive significant responsibility and ownership over their work, including multiple opportunities to present to both the firm and clients. Newcos involve creating management presentations, exploring use of proceeds, creating term sheets and valuation analysis for asset originators, drafting investment memos, and assisting with the financing process to launch the company. Business development activities are essential to furthering our growth. An Analyst will oversee the maintenance and updating of our proprietary databases used for our quarterly market conditions as well as preparing thought leadership and analytics. Our senior deal team is dedicated to the professional growth of our Analysts. Each engagement provides a new learning opportunity, and we aim to vary the team members assigned to new clients so that everyone has the chance to work with different colleagues while still gaining exposure to different transactions. Prior positions of responsibility and skills that would be good for this role? Experience in life science consulting, investment banking, venture capital industry or internal biotech business/corporate development is a requirement. We are looking for someone who is currently working in a life science strategy consulting firm (new opportunity prioritization; partnering and M&A strategy; commercial due diligence) or healthcare group of an investment bank and is frustrated by either not seeing their consulting projects through to execution or find banking or equity research too high level and transactional without the ability to impact a company in more material ways. Handing a deliverable to the client and wishing them good luck is not satisfying nor is simply making decks / memos and handing execution to the capital markets or M&A teams. Additionally, if you are in a business development or corporate development role and miss or long for the intellectual stimulation of working in a fast-paced environment on multiple projects but also want to “do deals,” this job is for you. Professional and Academic Prowess. All our team members have different strengths that contribute to the success of our firm. The background for an Analyst position would ideally illustrate the following attributes: Passion for life sciences: some relevant industry experience is preferred. We want to know this is where your passion lies and what to make your career Track record working on transactions in the life science space: working directly or in a supportive role on strategic transactions, M&A, and/or financings is helpful including if at a consulting firm Strong scientific academic track record: While we don't care what school you attended, you must have at least an undergraduate science major if not more since our work is scientifically rigorous. We don't just work on financial analysis. Interest in entrepreneurship and working with early-stage companies: We don't typically work for pharma. Small publicly traded and venture backed companies are our typical clients as well as the newcos we create. The right amount of experience: 12 to 36 months' experience in a life science consulting firm or similar capacity is ideal. We do not take applicants directly out of university but at the same time we want people on the fast track and figured out early this is what they want to do Note: If you do not have prior biopharma consulting, investment banking, equity research, venture capital, corporate development, or business development experience, then unfortunately this job is not the right fit. An MBA from a top institution is a plus but not a requirement with the right work experience. Required Skills to be Successful. While many people can succeed behind the scenes grinding away on work. We are looking for someone with those plus people skills. Basic understanding of financial modeling (don't worry, we will teach you as well) Strong communication skills and comfort presenting in front of clients' senior management, Board, and speaking directly with physicians and other key opinion leaders Excellent written and oral presentation skills A proven track record of working on a team managing up and prioritizing complex tasks across various workstreams Strong competitive spirit balanced by a proven ability to work as part of a team Passion for life science transactions. At our core, we strive to help each of our clients achieve success through finding or creating a strategic partner via a pharma deal or newco. While we do not expect everyone applying to have a deal sheet, a strong interest and desire to “do deals” is important for this role where everything we do revolves around transactions. What is our culture? We look for entrepreneurial, growth-oriented individuals who are committed to the success of others. We have a high-performance culture that rewards creative solutions to daily challenges, as well as a strong work ethic while enjoying the ride. Locust Walk offers a mindful work-life balance within the context of an investment bank. We have a hybrid schedule with 3 days a week in-office and 2 days a week work-from-home. We believe this hybrid in-office culture is critical for our culture of mentorship and promotion from within. We are open and honest with each other and transparent in our dealings. This person needs to live the Locust Walk values. We are looking for people who fit our culture. Culture is very important to us, and that fit is critical. A brief overview of our core values and who we are looking for is below: Commitment to the Success of Our Clients Global team-based culture with individual accountability No team member is left behind: we are committed to succeeding together for the benefit of both our clients and the company Open and Courageous Communication In the spirit of caring for each other's success, we commit to being truthful and transparent in our communication and feedback, both to clients and inside the company, and we do so with empathy and success We commit to thoughtful and rigorous debate and feedback at all levels of the company The Locust Walk Leadership Team always strives to be as transparent as possible with the company Growth Mindset We thrive on challenges and are life-long learners. We are not afraid of failure, yet see it as a springboard Honest bi-directional feedback is important for building trusted, productive relationships. All our reviews are 360. Feedback should be given as soon as possible after an event or situation occurs rather than waiting for the moment to pass Entrepreneurial Spirit We are self-motivated to succeed and will do whatever it takes for our clients to succeed in an ethical manner We will always have a small firm ethos with an entrepreneurial mindset and minimized bureaucracy Enjoy the Ride We care about and for our clients and each other We work hard and integrate fun into the core of what we do. We all have unique interests and find common ways of sharing that with each other Wins are celebrated It's about the journey, not the destination

EWC Insurance Solutions, in partnership with Chubb, specializes in providing custom insurance coverage for luxury watches, jewelry, handbags, and fine art. We offer policies that insure belongings at their true market value, along with proactive annual valuations, automatic coverage for new acquisitions, and discounts for clients with high-security measures. Known for our concierge-level service, expert claims management, and a focus on worldwide protection, we are a trusted choice for collectors globally. Our team is dedicated to delivering tailored solutions and seamless customer experiences. Role Overview European Watch Company is seeking an Insurance Operations Coordinator to support the in‑house insurance department with day‑to‑day administration and coordination among clients, agents, and carrier partners. The role is primarily focused on insurance operations and lead management. Full-Time Position In person @ our Boston Boutique Key responsibilities Prepare, review, and process insurance documentation; maintain organized digital records and assist with scheduling and calendar management. Manage and track inbound leads; support lead qualification, routing, and follow‑up activities to drive new business opportunities. Support growth, marketing, and client engagement initiatives within the insurance department. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Skills and competencies Demonstrated ability to learn workflows and operational processes quickly in a fast‑paced environment. Attention to detail and accuracy in data entry, document review, and policy or schedule comparisons. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Proficiency with Google Workspace and comfort working in insurance platforms, CRMs (such as HubSpot), and document management systems. Strong organizational skills with the ability to prioritize in a deadline‑driven setting.

About the Role: A Chemtek is seeking a motivated and detail-oriented Operations Coordinator to support daily operations across production, procurement, inventory, and sales. Working closely with company leadership, you will help ensure efficient coordination between lab and business functions. . As the company grows, you'll have clear opportunities to expand your responsibilities and advance within a dynamic, fast-paced environment. Responsibilities: Sales Support Prepare and issue customer quotations based on pricing and lead-time guidance. Track inquiries, follow-ups, and order status through CRM or ERP systems. Communicate with customers regarding quotations, documentation, and delivery updates. Procurement Request and compare vendor quotations for chemicals, packaging, and consumables. Create and track purchase orders to ensure timely delivery of materials. Maintain supplier records, certifications, and compliance documentation. Inventory Management Record and update material movements in the inventory system. Perform regular stock checks and reconcile discrepancies. Monitor inventory levels and coordinate reorders as needed. Shipping and Receiving Receive incoming materials, verify documentation, and ensure proper labeling and storage. Prepare outgoing shipments, including packing lists, labels, and carrier coordination. Follow applicable shipping regulations for chemical products (e.g., DOT/IATA). Production Support Assist in scheduling and coordinating production activities based on material availability and sales orders. Maintain accurate batch records and product documentation for traceability. Support general lab organization and workflow efficiency. Qualifications: Required: Bachelor's degree in chemistry, operations, logistics or similar. Proactive and open attitude to learn and take on new tasks. Detail oriented personality and approach to work. Excellent organizational and communication skills. Ability to work independently and solve problems independently. Work in-person 5 days a week at offices located in Woburn, MA Proficient in Microsoft Suite (Word, Excel, etc...) Preferred: Experience in a laboratory, manufacturing, or logistics setting. Experience working with ERP software Experience working with ChemInventory or similar inventory tracking software Compensation: Salary is commensurate with qualifications and experience Bonuses and incentive compensation Benefits: 401k retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance About Us: A Chemtek Inc. (ACT) is an ISO 9001 certified organic chemistry and analytical laboratory based in Woburn Massachusetts. ACT specializes in providing organic reference materials and custom synthesis services for our customers in the fields of pharmaceutical research, food, environmental analysis and more. Our mission is to provide scientists working in the analytical chemistry field that make life and the environment safer, healthier, and more sustainable. For additional information, please visit our website *****************

Epic Cadence / Grand Central / Prelude Analyst Lead (Remote) Project manager experienced in the revenue cycle space. PMP preferred Must be certified in either Cadence, Grand Central or Prelude 5+ years of experience required

Key Responsibilities Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian) Functionally oriented Identify technical issues and communicate effectively across teams Required Experience: 6+ years in Business Analysis roles Manufacturing background req MES experience is a plus Must be a US Citizen or US Permanent Resident Bachelor's degree in Computer Science, Information Technology, or a related field required

Collette is seeking a Air Operations Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests. Primary Functions: Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation. Calculate pricing for all air reservations created to ensure appropriate margins are met. Work all special requests made on retail reservations in a timely manner. Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met. Verify that the reservation was priced correctly according to our contracts. Verify that the flights chosen meet all time restrictions on the package our customers are booked on. Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy. Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked. Process Frequent Flyer information over to the airline. Coordinate any changes on retail air reservations and provide a timely turn around on those requests. Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked. Research all service issues and determine best action for recovery resolution and report back to Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead. Maintain clean, organized, and neat work environment at all times. Knowledge and Skills: Bachelor's degree preferred but not necessary Two years of experience desired that is directly related to the duties and responsibilities specified. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment Ability to communicate effectively, both orally and in writing. Ability to include organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity Ability to analyze and solve problems. Pay range starting at $19.50/hr

The Enrollment Analyst is responsible for all eligibility and enrollment functions related to membership enrollment and disenrollment including the processing of Electronic Data Interchange (EDI) files, analyzing error reports and trends ands and identifying solutions to ensure data accuracy and integrity. This position presents an integrated view of enrollment with all levels of Management and external partners while supporting the mission, vision, and value of the organization. Duties and Responsibilities: Responsibilities include, but are not limited to, the following: Processes enrollment data for membership with accuracy which may include researching membership eligibility through contract review and benefit criteria requirements. Analyzes data on Electronic Data Interchange (EDI) files by converting files through EDI power reader or Map Force into excel, and running macros to identify which members require updates and ensure eligibility reconciliation. Completes EDI reviews, identify discrepancies and research processing solutions. Generates Cognos reports and recommend updates for additional Cognos reporting through Business Analytics team to increase department efficiencies. Generates enrollment activity reports for both internal and external customers. Analyzes error reports and trends from 834 files against delegated entity membership. Provides FDR Eligibility oversight of delegated entities for EDI review through conversion of 834 files into readable format. Communicates with Executive Office of Health & Human Services (EOHHS); Department of Children, Youth & Family Services (DCYF); Health Source RI (HSR) and HP on a daily basis to resolve enrollment issues. Handles all functions related to Benefit Coordination, Outreach, Reporting and member disenrollment while identifying process improvement and workflow efficiencies. Additional responsibilities include: Perform quality audits for enrollment changes to maintain data integrity. This includes reporting births to EOHHA and COB Train new staff members and non-enrollment staff as required Performs other duties as assigned Corporate Compliance Responsibility - As an essential function, responsible for complying with Neighborhoods Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies and procedures as it applies to individual job duties, the department, and the Company. This position must exercise due diligence to prevent, detect and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents Qualifications Qualifications Required: High School or GED Minimum of 3-5 years Health Plan/HMO experience. Previous position in Enrollment strongly preferred 1 year experience with EDI process and 834 benefit enrollment strongly preferred Excellent organizational, problem-solving and analytical skills Strong verbal and written communications skills for interaction with internal and external clients. Experience working independently, and as a team player while handling multiple responsibilities and meeting timelines Previous experience analyzing data and developing reports Proficiency in Microsoft Office Suite Preferred: Associates degree in Business or Health related area Experience working with EDI and/or 834 files Core Company-Wide Competencies: Communicate Effectively Respect Others & Value Diversity Analyze Issues & Solve Problems Drive for Customer Success Manage Performance, Productivity & Results Develop Flexibility & Achieve Change Job Specific Competencies: Collaborate & Foster Teamwork Influence & Negotiate Attend to Detail & Improve Quality Exercise Sound Judgement & Decision Making FDR Oversight: Business Lead Level: In the role of business lead for assigned FDR; incumbent is responsible to complete comprehensive oversight and monitoring of their vendor that incorporates the following elements: efficient and effective operations; compliance with laws, regulations, policies, procedures; and other company performance issues designed to reduce risk and add value to the company Salary Grade: D Neighborhood Health Plan of Rhode Island is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Sales Operations Analyst is a part of OpenGov's growing Revenue Operations team which owns strategy and programs across all GTM functions. This role will work cross-functionally across multiple Sales functions, Finance, Marketing, and Business Technologies to help scale OpenGov growing OpenGov sales teams in all things reporting, systems, and processes. You will primarily focus on partnering with our Sales leadership team to help standardize internal sales processes, sales reporting, forecast and operating cadence, and our month-end close process designed to provide insights into the team's achievement of goal, month over month. Responsibilities: Partner with sales leadership to analyze and identify opportunity areas for streamlined processes to support a growing sales organization. Revamp, and continuously maintain our sales processes in Salesforce to ensure our systems support robust reporting and workflows that help our Sales teams be more productive Develop our strategy for sales pipeline generation and maintenance including evaluating our current practices for prospecting, building out sales process to ensure pipeline is maintained, and establishing SLAs for opportunity progression Tighten up our weekly forecasting cadence to provide better insights back to our Sales team, across GTM Leadership, and to our partners in Finance Support all sales reporting developed in Salesforce and work cross-functionally with our Business Intelligence team to identify and maintain a more robust set of KPIs measured monthly in our BI platform Requirements and Preferred Experience: BA/BS degree in Business, Finance, Computer Science, or other related fields 3+ years of experience in field operations, similar experience in analytical/ strategy roles within a growing go-to-market organization, or finance / consulting background Ability to execute at a strategic level as well as dig into the details and lead projects from conception to completion Adept analyst with a strong ability to bring together disparate data sources to drive meaningful analysis Experience working with management and leadership teams to provide actionable insights Self-motivated, creative, results-driven, solution-oriented, driven to succeed Crisp written communication and verbal communication skills; ability to highlight and collaborate on areas for improvement Quantitative Skills; Proficiency in Microsoft Excel and experience using multiple data sources, enriching data to complete analyses - experience with Salesforce is a plus Compensation: $80,000 - $95,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $80K - $95K Apply for this Job

A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr

The IT Security Analyst I is responsible for supporting the Bank's IT Security preventative and reactive measures including but not limited to Technology governance, risk, and compliance. IT governance-related duties include ensuring security controls are in place, effective, and that risks are recorded and actively being managed. Other tasks include configuration management, asset management, patch management, software/hardware lifecycle, threat intelligence, user activity monitoring, and reporting thereof. This role is expected to be fully aware of the Bank's security goals as established by its stated policies, procedures and guidelines and to actively work towards upholding those goals. Other duties include collaboration with senior IT Security personnel to optimize security tools and processes. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. This is a Hybrid work schedule, 3 days in the office and 2 days remote in Massachusetts. Responsibilities IT Governance * Maintain the Bank's IT security program control framework to ensure compliance with industry standards (NIST, CIS, FFIEC) and MSB's IT security control requirements. * Develop systems and processes for identifying, managing, and reporting risks. * Provide governance, risk, and compliance data insights to drive improvement across the IT system. * Compile metrics/reporting for the weekly IT Governance report. Facilitate weekly presentation to stakeholders. * Design and implement security controls for our infrastructure and critical systems. * Assigns responsibility for IT Governance related issues and tracks them to resolution. * Continually working to improve the Banks overall security posture. * Track and understand emerging security practices and threats. Leverage this knowledge to improve security configurations across the enterprise and hunt for potential or active t threats. * Manage daily volume of offline computers. Triage and resolve issues so computers can join network and be managed. * Reconcile asset type risk scores regularly and report metrics and issues to IT Division. IT Security Control Programs * Configuration Hardening: * Conduct hardening assessments of hardware and software to identify noncompliance of standards and define remediation requirements. * Regular maintenance of configuration hardening benchmarks. * Vulnerability Management: * Monitoring, delegation, and investigation of vulnerabilities in a severity-prioritized process. * Development, deployment, and automation of scripts for remediation of vulnerabilities. * Patch Management: * Systematic testing, deployment, and reporting of system patches. * Threat Intelligence: * Monitor, triage, and report on Threat Intelligence alerts accordingly. * Software/Hardware Management: * Reconciliation of end-of-life/end-of-support hardware and software. * Authorization of software based on weight of business need and risk. * Regular upkeep of software versions within Bank infrastructure. System & Application Administration * Workstation ownership - building, securing, and ongoing management of assigned workstation assets. * Identifying and mitigating vulnerabilities on assigned assets and applications. * Application ownership - configuring, implementing, securing, and ongoing management of the Bank's security applications. Security Operations * Recommend additional security solutions or enhancements to existing security solutions to improve overall security. * Participate in investigations into problematic activity. * Consults with third party vendors/suppliers as required. Requirements Education Bachelor's Degree in computer science, information systems or equivalent work experience is required Work Experience 2+ years experience supporting security components and applying security best practices across an enterprise application/network infrastructure is required Additional Requirements Experience with managing and securing Microsoft Windows or Linux is preferred. Working knowledge of IT security controls and how to determine their effectiveness. Knowledge, Skills, and Abilities Understanding of common security technologies and functions (Endpoint AV, Patch Management, Encryption, Vulnerability Scanning, etc.) Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles Passion and enthusiasm for Cyber Security Demonstrates excellent communication, facilitation, efficient decision making and problem solving skills Licenses and Certifications Certified Information Systems Security Professional (CISSP) or equivalent security related certification Preferred Expected Pay Range From: $62,682 To: $111,280 The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities

The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses. Job Summary:We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites. This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance Analyze operational data to identify patterns, bottlenecks, and improvement opportunities Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results Provide operational insights to leadership for forecasting, staffing, and prioritization decisions Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones Requirements 2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase Strong understanding of process design, documentation, and continuous improvement principles Comfortable collaborating across teams, especially with Engineering and frontline operations staff Excellent written and verbal communication skills, with attention to clarity and precision Highly organized, self-directed, and motivated to improve systems without being asked Nice to Have Experience in 24/7 operations, incident response, or alert-driven workflows Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting) Background in robotics, logistics, or manufacturing environments Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.