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  • Customer Operations Lead Specialist

    Sita 4.8company rating

    Operations specialist job in Atlanta, GA

    WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM A Senior Customer Operations Specialist proactively manages the performance of the customer contract post-delivery by defining and executing a customer operation success plan. Being part of the customer-facing account team, the role of the Senior Customer Operations Specialist is to support with all aspects related to the performance of the services towards delivering customer commitments, doing proactive performance analysis, providing insights into customer operations and ensuring customer satisfaction. WHAT YOU WILL DO Working hand in hand with the customer facing account team to oversee the delivery and technical performance of services. Perform regular customer service reviews and support the customer account team in the executive reviews and plans. Develop customer intimacy, build knowledge of the customer and ensure this knowledge is shared and kept updated for all back-office functions. Maintain a deep understanding of the company's products and services to provide accurate support. Stay updated on product updates, features, and common issues to assist customers effectively, and ensure customers are kept at the latest level of release Identify and manage customer change requests. Identify and escalate technical issues requiring higher-level support or specialized teams Follow up with customers to ensure their issues are resolved and satisfaction is achieved Collaborate with other departments to resolve customer issues and share feedback with the customer-facing team Strive to deliver exceptional customer service, ensuring a positive experience for every interaction Supervise and manage the change management and problem management processes Qualifications WHO YOU ARE A bachelor's degree in a relevant field such as Business Administration, Information Technology, Customer Service Management, or another related discipline. 4-7 years' experience in working in B2B customer-facing roles related to technology services. Experience in working in ITIL-based Service Management with Exposure to incident, change and problem management processes. Experience in timely coordination and collaboration across multiple departments and managing stakeholder communications including presentation skills. Hands-on experience with CRM systems and familiarity with ticketing systems. Customer focused mindset with solid skills in conflict management, critical thinking and adaptability with the changing circumstances. Good command of English language skills. Experience in performing data analysis is a definite advantage. Experience with technology services for the aviation industry is a plus. WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your customers' needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of well-being needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. "Equal Employment Opportunity Employer / Veterans / Disabled. SITA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. If you have a disability and you believe you need a reasonable accommodation, please email . This Talent Acquisition Consultant will assist disabled job seekers whose disability prevents them from being able to apply online." Pay Transparency Nondiscrimination Provision
    $60k-100k yearly est. 2d ago
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  • Portfolio Operations Coordinator

    Highwoods Properties 4.4company rating

    Operations specialist job in Atlanta, GA

    The Portfolio Operations Coordinator is responsible for setting up, tracking, and reconciling Building Improvement capital projects while assisting with select operating expenses and land asset invoices. The position supports the Sr. Director of Asset Management, Manager of Facility Operations, and Director of Construction on day-to-day needs and special projects, including acquisitions and dispositions. The ideal candidate is highly organized, detail-oriented, and skilled at managing multiple priorities in a dynamic, team-oriented environment. KEY RESPONSIBILITIES: Director and Team Support Serve as the primary point of contact for Division Directors, assisting with scheduling, meeting coordination, conference calls, and general administrative needs. Track and follow up on project statuses, invoices, and team requests to ensure timely completion. Schedule and organize division meetings, including sending calendar invitations and reserving conference rooms. Provide back-up support to onsite Property Management teams during absences to ensure seamless customer service. Project and Contract Management Set up, track, and manage building-related capital projects from initiation through close-out. Prepare and process project-related contracts and documentation for approval (e.g., HVAC, roofing, paving, electrical upgrades). Coordinate emergency or time-sensitive projects, demonstrating flexibility and responsiveness. Financial Administration Review, code, and process invoices for capital projects, operating expenses, and land holdings using the Nexus payables system. Assist with invoice sorting and delegation from Property Accounting. Support the Division Accounting Manager with purchase card reconciliation as needed. Vendor and Compliance Management Create and maintain Master Agreements and Certificates of Insurance (COIs) for vendors and contractors. Review and upload COIs into Nexus and Prism to ensure compliance with company policies. Office and Facilities Support Assist with office management tasks in collaboration with the Property Administrator. Oversee the ordering and distribution of uniforms for maintenance personnel. Pick up and distribute office mail as needed to ensure timely delivery. QUALIFICATIONS/KNOWLEDGE, SKILLS, ABILITIES: Ability to prioritize and work both as team member and independently. Effective communication skills when dealing with vendors, contractors, co-workers, and customers. Must be detailed oriented and organized with ability to multi-task. Prior accounting, commercial real estate, and customer service skills preferred. Computer proficiency with Outlook, Word, and Excel. Experience in Nexus and Building Engines a plus. EDUCATION/EXPERIENCE: 2 - 4 Years working in office administrative role. Commercial property management experience preferred. Associates degree Work Environment: This job operates in a professional office environment, as well as throughout a variety of properties. The employee may be exposed to construction sites and various weather conditions. Why Join Our Team At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish. What Sets Us Apart As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection. Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS: This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, stand, stoop, balance, walk, kneel, crouch, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. Must be able to inspect all areas of the properties, including roof, and/or basement. May occasionally lift, push, or pull up to 25 pounds. This job description is intended to provide a general overview of essential responsibilities and requirements. It is not an exhaustive list of all duties, skills, or working conditions associated with the position. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $38k-52k yearly est. 3d ago
  • Client Funds Specialist

    Freeman Mathis & Gary, LLP

    Operations specialist job in Atlanta, GA

    Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced Client Funds Specialist to join our Atlanta office. The Client Funds Specialist is responsible for analyzing client accounts to determine the handling and proper distribution of overpayments. This role reports directly to the Client Funds Manager and works closely with the Client Funds team to ensure timely resolution of overpayments. This position is ideal for applicants who are highly organized and detailed problem solvers that thrive in a team environment and understand the importance of both internal and external client service. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Duties and Responsibilities: Track, research, and resolve client overpayments Reconcile matters to determine correct unapplied cash application, or appropriate party to receive refund Effectively communicate with attorneys, clients, and insurance carriers regarding resolution of unapplied cash issues Request refund checks; and return duplicate checks to clients Research payments posted to unapplied cash via the firm's accounting system and bank accounts, as well as client billing sites. Research and resolve outstanding UAC checks Request client refunds and create correspondence explaining reason for refund Assist with client audit letter responses Assist with retainer tracking and Trust requests Prioritize various and changing responsibilities while being organized and detail oriented Process and screen data to verify any discrepancies with systems Complete special assignments and requests as directed by manager timely and accurately Education, Experience, and Skills: Bachelor's degree in finance, Accounting, Economics or other related field of study preferred Experience using accounting software Strong organizational, time management, and problem-solving skills required Dedicated to providing service beyond expectation Excellent communication and interpersonal skills Ability to multi-task, prioritize and work under tight deadlines Excellent time management skills Demonstrates strong attention to detail, catches errors and corrects them quickly Ability to perform at high levels in a fast-paced, dynamic work environment Adaptable to changing priorities and work demands Pro-active, follows through with minimum direction, and displays initiative Exhibits a positive attitude and has confidence Other tasks and duties as required/assigned What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
    $31k-54k yearly est. 1d ago
  • Insurance Processing Specialist

    Insight Global

    Operations specialist job in Snellville, GA

    Required Skills & Experience •High school diploma or equivalent •Data entry and keyboarding knowledge required •One year of related office-based experience •Can demonstrate basic skills within Microsoft Windows Nice to Have Skills & Experience •Automobile and/or homeowner's insurance experience •Credit union, banking, or financial services experience •Customer service experience •Bilingual English/Spanish is a plus Job Description Insight Global is seeking an Insurance Processing Specialist with multiple years of data entry experience to join our client's team in Snellville, GA. Our client is a regional insurance agency specializing in insurance and lending services for financial institutions. For 50 years, our client has delivered innovative risk management solutions with exceptional customer service. The Insurance Processing Specialist inputs insurance information into multiple databases based on the types of coverage. Additionally, the Insurance Processing Specialist provides exceptional customer service to customers, clients, and agents. This is an entry-level position with opportunities for performance and knowledge-based growth. The ideal candidate will be resourceful, flexible, and able to maintain quality performance in a friendly and fast-paced office environment. The essential functions of the Insurance Processing Specialist are: •Verify and key vehicle and homeowner's insurance documents accurately and efficiently •After becoming skilled updating insurance information, answer inbound calls and make outbound calls regarding insurance coverage with customers, clients, and agents •Follow up and resolve customer problems or issues •Open and sort insurance documents •Review insurance documents for internal compliance requirements •Communicate information in a clear, concise, and professional manner •Learn and retain information quickly and accurately •Meet goals and assigned workload expectations for productivity This is a direct hire position with a salary range of $40k-$43.7k depending upon qualifications and experience.
    $40k-43.7k yearly 1d ago
  • Producer Contracting Specialist

    Delta Dental of California 4.9company rating

    Operations specialist job in Alpharetta, GA

    The Producer Contracting Specialist will be responsible for providing administrative support associated with the producer credentialing, re-credentialing and contracting functions as mandated by state and federal regulations and internal policies and procedures. The Specialist will collaborate with the producer credentialing, contracting and compensation teams as well as our external broker community, all state department insurance agencies and the California department of managed health care. RESPONSIBILITIES Reviews new broker portal appointment application for accuracy and completeness and processes application according to specific policies and procedures and state and federal mandates. Prepares, distributes and reviews administrative processing document and related reports for the producers. Submits, updates and maintains producer appointments, appointment terminations and background checks. Re-credentials and reconciles renewal appointments by validating the accuracy of the agents' demographic and license information. Updates and maintains producer demographic information on the broker portal and appointment software. Credentials licensed agents associated with enterprise insurance partners (eg. affiliations, medical, etc.) and internal sales departments. Reviews, prepares and maintains annual appointment renewal notices and terminations. Completes tasks related to the appointments and agreements. Creates and maintains agent fee agreements, consultant agreements and other producer related contracts. Communicates with the producer to resolve any discrepancies and inquiries related to the producer's application, appointment or agreement. Collaborates with internal business partners to successfully complete their tasks and responsibilities. Participates in system maintenance and upgrade testing. QUALIFICATIONS Minimum Qualifications 1+ years of experience w/High School Additional Experience Insurance and/or healthcare experience is preferred Knowledge, Skills, Abilities Proven commitment to excellence in customer service. Strong attention to detail and accuracy when completing data entry. Strong analytical, problem solving and reasoning skills. Experience with producer licensing and credentialing. Knowledge of state regulatory broker appointment requirements, health care industry or terminology. Proficient in Microsoft applications such as: Excel, Word, Outlook, SharePoint and Teams. Ability to prioritize work, follow-up on commitments on a timely basis, work under pressure and adhere to deadlines. Ability to work independently while having strong teaming skills. Ability to communicate professionally, clearly and effectively with producers, management, staff and other business partners. Knowledge and understanding of producer licensing, credentialing and appointments. Ability to type 50 wpm. Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 13. $33,600 - $67,900 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Competitive base and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer-paid dental and vision benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance Social responsibility and volunteer opportunities Employee discount program Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. #LI-Hybrid ABOUT THE TEAM Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, Hawaii, Maine, Nebraska, New Hampshire, North Dakota, Oklahoma, Vermont, West Virginia, Wyoming, Washington DC, Puerto Rico or other US Territories or outside of the United States at this time.
    $33.6k-67.9k yearly 2d ago
  • DC Operations Specialist

    The Clorox Company 4.6company rating

    Operations specialist job in Alpharetta, GA

    Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities and teammates. Join our team. #CloroxIsThePlace (**************************************************************************** UpdateUrns=urn%3Ali%3Aactivity%3A**********048001024) **Your role at Clorox:** The DC Operations Specialist is responsible for ensuring accurate, timely, and efficient order fulfillment across multiple sales channels. The role manages daily order processing, inventory reconciliation, EDI monitoring, exception handling, and cross-functional coordination with Sales, Transportation, Warehouse Operations, and Master Data teams. This position also supports analytics, reporting, process documentation, and complex project initiatives that require deep understanding of ERP and order management systems. The analyst plays a critical role in maintaining operational continuity, preventing revenue loss due to order errors, and supporting scalable fulfillment processes. **In this role, you will:** **Daily Operational Responsibilities** + Monitor EDI and system integrations to identify and resolve order failures, transmission errors, and processing delays. + Perform daily inventory reconciliation across fulfillment locations and investigate discrepancies. + Process orders, cancellations, transfers, kit builds, and other transactional activities within ERP and OMS systems. + Support order accuracy through cycle counts, exception cleanup, and cross-functional follow-up with warehouse and transportation partners. + Execute routine reconciliation tasks to ensure accuracy of financial, inventory, and sales data. **Order & Inventory Support** + Manage order flow from creation through shipment, coordinating with internal teams to address issues impacting fulfillment. + Investigate and resolve inventory variances, stock availability questions, and allocation-related issues. + Support new product setup, item extensions, and updates to master data in collaboration with IT, Sales, and Master Data teams. **Analysis & Reporting** + Build and distribute KPIs, performance reporting, and trend analysis to cross-functional stakeholders. + Develop dashboards and monitoring tools (Power BI or similar) to support data-driven decision making. + Identify inefficiencies in fulfillment processes and propose improvements. **Documentation & Process Control** + Draft, update, and maintain SOPs, process maps, workflow documentation, and training materials. + Support continuous improvement initiatives by documenting root causes, corrective actions, and tracking results. **Cross-Functional Project Work** + Lead or support special projects related to forecasting, master data accuracy, order flow optimization, and system enhancements. + Troubleshoot ERP and order management issues in partnership with IT, Master Data, and external platforms. + Manage shipment tracking processes, ensure accurate carrier information, and support timely delivery updates. + Resolve order errors that impact revenue recognition and ensure accurate posting of sales data. **What we look for:** + Bachelor's degree in Supply Chain, Business, Operations, or related field. + 4+ years of experience in fulfillment, logistics, supply chain operations, or order management. + Strong working knowledge of ERP and OMS systems (SAP S4/ECC preferred). + Experience with EDI and system-to-system integrations a plus. + Proficiency in Excel and reporting/visualization tools (Power BI). + Strong analytical, problem-solving, and troubleshooting skills. + Ability to manage high-volume workloads with changing priorities. + Strong communication and cross-functional collaboration skills. + Experience with eCommerce or retail fulfillment environments. + Knowledge of master data processes and item setup workflows. + Familiarity with external retail portals or third-party platforms. + Experience improving or redesigning operational processes. + Detail-oriented and highly organized. + Strong ownership mentality with ability to work independently. + Continuous improvement mindset. + Ability to maintain accuracy under heavy workload. + Effective stakeholder management. **Workplace type:** Hybrid - 3 days in the office. 2 days WFH **Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.** Learn more (********************************************************************************************************* **.** **[U.S.]Additional Information:** At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more. We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area. -Zone A: $72,400 - $132,500 -Zone B: $66,400 - $121,500 -Zone C: $60,300 - $110,400 All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process. This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies. Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes. **Who we are.** We champion people to be well and thrive every single day. We're proud to be in every corner of homes, schools, and offices-making daily life simpler and easier through our beloved brands. Working with us, you'll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what's possible and work with purpose to make a difference in the world. **This is the place where doing the right thing matters.** Doing the right thing is the compass that guides every decision we make-and we're proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo. **Our commitment to diversity, inclusion, and equal employment opportunity.** We seek out and celebrate diverse backgrounds and experiences. We're always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (*********************************************** . The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights (*********************************************************************************************** . Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at ***************** . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses. The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.
    $32k-41k yearly est. 33d ago
  • Parcel Operations Specialist

    Transportation Insight 4.1company rating

    Operations specialist job in Atlanta, GA

    JOB TITLE: Parcel Operations Specialist JOB PURPOSE The Parcel Operations Specialist supports the implementation and setup of new clients and carriers. Partnering with Implementation, IT and Client Services to effectively gather requirements, test and implement our services according to Service Agreement and Statement of Work. ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborate with Implementation, IT and Client Services teams to perform setup and implementation of new clients, accounts and carriers within our proprietary systems Ability to comprehend Service Agreements and Statements of Work Participate in client facing calls, meeting and emails as a Parcel Subject Matter Expert Gather, document and implement client's GL Coding rules when necessary Partner with IT to successfully test and implement client's requirements Educate client on Transportations Insight's invoicing and reporting Provide issue resolution, as needed, on reports, invoices and questions from internal or external teams Provide training and process documentation as needed Assist with SOC II compliance audit Participate or be assigned special projects KNOWLEDGE, SKILLS, AND ABILITIES Attention to detail combined with speed and accuracy on the keyboard Ability to focus on their individual work and perform both independently and within team environments Ability to effectively present information to clients, carriers or internal teams Ability to respond to common inquiries or complaints from clients, carriers or internal team Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to interpret an extensive variety of instructions in mathematical or diagram form Ability to understand and act upon verbal and written instructions Ability to clearly communicate both verbally and written Must have ability to multi-task **MAY PERFORM OTHER DUTIES AS ASSIGNED** WORK ENVIRONMENT Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL EFFORT Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds. SCHEDULING This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. - 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods. TRAVEL Local travel is required. Out of state travel is limited, but may be required for special training/conferences. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
    $43k-74k yearly est. 60d+ ago
  • Investment Operations Specialist

    Ronald Wilson Reagan Academy 3.9company rating

    Operations specialist job in Alpharetta, GA

    Requirements Experience and industry knowledge in financial services or accounting with an emphasis on investment acumen Ability to make independent judgement as well as take direction from others Aptitude and passion for learning to serve others with excellence. Intermediate to advanced MS Office skills, especially MS Excel Ability to work in a dynamic and flexible office environment. Excellent problem-solving skills and organizational and operational efficiency Excellent communication and interpersonal skills, both verbal and written Strong business mathematical skills and keen attention to detail Personal integrity and ability to discreetly handle confidential data. Education, Experience & Skills: Bachelor's degree is required, preferably in finance, investments, or economics. Prior financial services, investment, or accounting experience preferred.
    $44k-76k yearly est. 36d ago
  • Operations Specialist

    Marquee Insurance Group, LLC

    Operations specialist job in Roswell, GA

    Job Description Marquee Insurance Group is a commercial insurance company specializing in transportation. We are committed to constantly improving our processes to make our client's experience better every day. We believe that providing a fun culture and the opportunity for growth creates an energetic and happy employee base, which in turn creates a positive experience for our clients. Our culture is unique and innovative, where we promote from within and believe in performance-based advancements. MIG has been recognized on the Pacesetters list as one of the fastest-growing private companies by the Atlanta Business Chronicle MIG has been recognized as a "Top Workplace" by the Atlanta Journal-Constitution As an Operations Specialist, you will be responsible for maintaining client relationships in the Operations department. This position will be responsible for communicating with clients, teammates, and insurance companies to provide superior customer service. You will answer client inquiries, research issues, and provide solutions in a timely and friendly manner. Responsibilities: Establish and maintain positive client relationships to ensure continued business. Provide prompt, accurate, and friendly client communication and service. Work directly with clients to handle complaints or issues, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain knowledge of current processes and procedures to educate clients effectively on MIG services. Monitor incoming client inquires via phone and email. Open and maintain customer accounts by recording account information, advising on coverages, and providing quotes to new and potential clients. Track and report policy changes, process requests, and ensure accuracy and compliance while navigating through multiple systems. Collaborate and communicate with various departments effectively to achieve daily individual and team goals. Follow company protocol on appropriate steps in client resolution. Completes required training and licensing. Perform other related duties assigned. What we look for: Bachelor's degree in Business or related field Insurance knowledge preferred Exceptional customer service and problem solving skills Strong communication and organizational skills Possess an ambitious nature with attention to detail Team player with multi-tasking and prioritizing abilities Proficient in MS Office skills and related computer knowledge Our Benefits: MIG provides a competitive, comprehensive, performance-based compensation package for our full-time employees: Eligibility for Individual and Company bonus programs Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability Pet Insurance, Paid Family Leave, Employee Assistance Program Fully Paid Maternity Leave 401(k) with Company Matching 12 days of Paid Time Off, 4 Sick/Mental Health days, 7 Paid Holidays, 2 Flex Holidays Company Paid Fitness Membership Volunteer Days and Opportunities with Company-Partnered Charities Internal Inclusion programs Marquee Insurance Group is an Equal Opportunity Employer
    $37k-60k yearly est. 21d ago
  • Parts Operations Specialist

    ISEE Career Solutions

    Operations specialist job in Suwanee, GA

    The Company provides sales, service, and technical support services for machine tool, construction equipment, lift truck, skid-steer loader, and mini-excavator companies in North America. It was founded in 1992 and is headquartered in Suwanee, GA. Responsibilities To support the day-to-day operations, this individual will assume the role as the SAP SME from the business side and will work closely with IT to identify and correct open issues Other responsibilities will include leading or supporting various operations and logistics initiatives to drive continuous improvements across quality, productivity, and cost This role will also work closely with other business units to effectively communicate the processes and policies related to the distribution of aftermarket components The Parts Operations Specialist is also responsible for freight metrics, including freight recovery, carrier relationship management, and cost-reduction efforts Other areas of responsibility include the management of machine, attachment, and parts inventories in PDCs and storage yards Requirements Bachelors Degree in Business Administration, Engineering, or a related field At least 5 years of experience in a supply chain, logistics, or operations-related role Bilingual in Korean required SAP experience Must have solid analytical/problem-solving skills to facilitate the continuous improvement of all parts-distribution operating metrics Must be proficient with Excel and PowerPoint Effective cross-functional teamwork skills Excellent verbal and written communication skills Benefits Medical Insurance: Health, Dental, and Vision PTO 401(k) Incentives
    $37k-60k yearly est. 60d+ ago
  • Trucking Operation Specialist

    Cornerstone Wireless

    Operations specialist job in Duluth, GA

    Responsibilities -Communicate with shippers to obtain quotes, confirm transit times, and determine preferred shipping modes. -Coordinate logistics for timely and efficient load deliveries. -Engage with carriers to secure trucks at competitive rates. -Plan and execute weekly and monthly shipments, ensuring adherence to schedules. -Monitor and track shipments to ensure on-time delivery and resolve any delays. -Address and resolve customer issues and complaints in a timely and professional manner. -Ensure accurate and on-time Accounts Receivable/Accounts Payable processing. -Perform essential administrative duties and reporting functions, including day-end, week-end, and month-end closings. -Manage ad-hoc projects and tasks as requested by management. Qualifications -Bachelor's degree OR a minimum of 1 year of relevant experience in the long-haul trucking or intermodal industry. -Strong verbal and written communication skills. -Ability to perform effectively in high-pressure situations. -Flexibility to accommodate varying work schedules. -Excellent multitasking capabilities. Benefits (Full-Time ONLY) -Health, Dental, and Vision PPO Insurance -Life, STD, LTD Insurance -401(K) Plan -Paid Time Off -Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.) -Years of Service Awards -Education Assistant Program (Based on Eligibility)
    $36k-60k yearly est. Auto-Apply 38d ago
  • Revenue Operations Specialist (Customer Success)

    GBG 4.7company rating

    Operations specialist job in Atlanta, GA

    Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Revenue Operations Team At GBG, we don't just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: Understanding our customer's goals and quantifying how GBG helps achieve them Demonstrating curiosity in our customer's needs and their business strategy Building relationships and engagements across different levels of our customers Partnering cross functionally within GBG to operate on behalf of our customers Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Revenue Operations Specialist (Customer Success), you will be the straegic and operational backbone of the Customer Success team. You'll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You'll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.) Design and implement scalable processes that support CSM workflows and customer lifecycle management Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement Partner with cross-functional teams to align CS Ops initiatives with broader business goals Automate routine tasks to increase CSM efficiency and reduce manual work Support onboarding, training, and enablement of CSMs on tools and processes Lead initiatives to improve data quality, segmentation, and actionable insights Track and report on KPIs related to retention, expansion, and customer satisfaction Identify opportunities for continuous improvement and operational excellence Requirements Skills we are looking for 3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment. Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams. Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions. Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros). Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results. Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion. Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks. Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement. Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
    $34k-56k yearly est. Auto-Apply 60d+ ago
  • Business Improvement Specialist

    DHD Consulting 4.3company rating

    Operations specialist job in Alpharetta, GA

    Reporting & Operational Insights: Deliver detailed reports on key manufacturing performance indicators (KPIs), such as production costs, yields, labor efficiency, capital expenditures, inventory management, service levels. Provide senior management with insights on how these factors impact profitability vs plan. Candidates with extensive experience in issue-raising, problem-solving, and report writing, including identifying business challenges and proposing effective solutions, will be strongly considered. While financial experience is a plus, we are open to candidates who demonstrate exceptional abilities in these core areas Financial Forecasting & Result Analysis, Planning based on Result Analysis Manage and oversee the strategic planning processes for Entire business; coordinate the planning and forecasting processes, including annual and new initiatives, business plan developments, and continuation of key company projects Analyze monthly, annually performances across revenue and expenses lines, variances, and trend data Review reports from division managers on actual performance, forecasts and budgets, as well as comparative views versus prior periods Provide recommendations on organizational strategy, including structure, design, workforce development, and methodologies to ensure alignment with current company business strategy and goals Partner with sales, manufacturing, supply chain and procurement departments to develop and manage annual budgets and quarterly forecasts, ensuring alignment with strategic objectives. Support data-driven decision-making with robust financial models and actionable insights. Investigate significant variances, identify root causes, and collaborate with operations teams to develop corrective actions that align with financial goals. Build managerial database by identifying sources of information; assembling, verifying, and backing up data Analysis and optimization of working capital by managing accounts receivable and inventory levels Analysis of data of raw material purchases, including quantity and pricing, and improving profitability by implementing new internal pricing rules to secure competitive sourcing Maintain and refine financial models focused on manufacturing performance. Conduct sensitivity analysis to evaluate how changes in pricing, sourcing, production volume, raw material costs, labor, and other variables impact overall financial performance. Capex ROI Collaborate with project managers to lead post-mortem reviews on productivity-driven capital investment projects Continuous Improvement In Operations Finance Drive process improvement initiatives within the Operations Finance function. Identify opportunities to enhance reporting efficiency, improve data accuracy, and streamline financial analysis processes. Support system upgrades and new implementations to ensure accurate and timely financial reporting for manufacturing operations. Requirements [Knowledge, Skills, And Abilities] Korean & English Bilingual: Ability to read, write, and speak in Korean & English Manufacturing Finance Acumen: Strong understanding of manufacturing and inventory accounting, standard costing, and the financial drivers specific to manufacturing operations. Analytical Skills Proficient in complex financial analysis and identifying actionable insights. Ability to dive deep into data to uncover trends, resolve inconsistencies, and provide valuable recommendations. Technology Proficiency Advanced Excel skills and experience with Powerpoint, SAP(ERP) Effective Communication Skills Strong verbal and written communication skills to convey financial insights and recommendations clearly to cross-functional teams and senior leadership. Business Partnership Ability to collaborate effectively with manufacturing operations teams, senior management, and cross-functional departments to influence decision-making and support business objectives. Adaptability And Project Management Comfortable managing multiple priorities in a fast-paced environment. Able to work under pressure, meet deadlines, and support various projects simultaneously. [Education] Minimum Requirements: Bachelors degree in Finance, Accounting, Business Administration, Economics, or a related field. Equivalent combination of education and experience may be considered (e.g., 1 year of experience may substitute for 1 year of degree). Experience 3-7 years of relevant experience in financial planning / forecasting and analysis, cost accounting, or manufacturing finance. Experience in a manufacturing or operations environment preferred. Experience in Building Material Industry (especially countertop material, and manufacturing of Chemical company preferred but not required.
    $71k-106k yearly est. 60d+ ago
  • Registrar Operations Specialist

    South College, Knoxville 4.4company rating

    Operations specialist job in Atlanta, GA

    South College - We are one of the nation's fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Over 16,000 Students 10 Campuses Competency Based Education Online Registrar Operations Specialist Description The South College Atlanta Campus is seeking a Registrar Operations Specialist. The Registrar Operations Specialist, in coordination with the Registrar, ensures the integrity, accuracy, and security of all academic records of current and former students. This position assists with enrollment and degree verification, administration of entrance exams, new student enrollments and general day-to-day maintenance and auditing of student records and document management. The Registrar Operations Specialist aids students, faculty and staff with questions related to academic records; and interprets and enforces policies and regulations of the institution and FERPA. The Registrar Operations Specialist is a full-time employee. The regular schedule should include hours which allow both day and evening students access to the Registrar Operations Specialist. Responsibilities: Ensures the accuracy and security of student academic records in accordance with FERPA, college policies, and standard records management practices. Provides quality student service by producing timely and accurate grade reports, transcripts, verifications of student enrollments/degrees, and other student information and interprets, explains, and enforces academic policies and procedures to students, faculty, staff, and parents. Assists with the processing of withdrawals, cancellations, drops, program changes, student name and address changes Ensure all procedures using the institutional administrative records system (Anthology) are completed accurately and timely. Assists Registrar with preparations and execution of annual commencement ceremony. Assist with admission testing as needed. Adhere to all college policies as described in the job description, employee/faculty handbook, or other separate guidelines. Contribute to the overall success of the Office of the Registrar by performing all other duties and responsibilities as assigned. Requirements Education Bachelor's degree in a related field. Experience Candidates must possess strong Microsoft Office skills.
    $35k-49k yearly est. 14d ago
  • Oncology (Precision Medicine) Business Specialist - Atlanta South, GA

    Astellas Pharma 4.9company rating

    Operations specialist job in Atlanta, GA

    Precision Medicine Business Specialist - Atlanta S, GA Astellas is announcing a Precision Medicine Business Specialist opportunity in the Atlanta S, GA area. PURPOSE AND SCOPE: To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible pay grade level, based on candidate background and skillset. ESSENTIAL JOB RESPONSIBILITIES: Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc. Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM) Utilize clinical knowledge to influence prescribing habits Coordinate promotional efforts with peers across franchises Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines Ensure optimum strategy development using territory business plan Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.) Continuous learning on efficient sales and communication techniques and product / therapeutic area training Additional responsibilities as necessary QUANTITATIVE DIMENSIONS: Direct impact on obtaining sales attainment Maintain adequate call coverage at National Level Deployment of promotional resources at National Level ORGANIZATIONAL CONTEXT: Reports to Oncology Regional Business Manager (ORBM) No Direct Reports
    $55k-115k yearly est. 3d ago
  • Operations Specialist

    Adapthealth LLC

    Operations specialist job in Loganville, GA

    Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.
    $36k-60k yearly est. 60d+ ago
  • Business Professional Specialist

    Adobe Systems Incorporated 4.8company rating

    Operations specialist job in Atlanta, GA

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Hiring Locations: U.S. Various The Opportunity There are billions of Business Professionals and Consumers in the world who want to be both creative and efficient to accomplish their objectives. They see AI and conversational interfaces as a more productive way to accelerate creative storytelling and to quickly synthesize information across multiple documents. They are looking for quick and easy tools that are available on every computing surface and an easy onramp that allows them to trial products and subscribe based on the value derived. As the need for creative expression continues to grow exponentially, creativity and productivity are merging. AI can make them more creative and productive in their business context. The job of the BP&C sales team is to bring this guiding message to our enterprise customers and to show how Adobe can provide value and compete against a new host of broad-based productivity products in the market. Business Goals The opportunity described above for Business Professionals and Consumers will be the driving force of the Business Professionals and Consumers sales (BP&C) team. That team will be responsible for Adobe Acrobat and Adobe Express in the enterprise segment. Those products have increasing interconnected enterprise workflows that allow business professionals to understand and synthesize documents and other corporate material to produce highly designed and creative output via Express. This combination of insights and creativity lies at the center of what are customers are seeking and what the BP&C sales team is chartered to represent. Team Traits The BP&C team needs to have the following traits: * New Landscape & Knowledge - well-versed in a new landscape of productivity tools that are being positioned across the enterprise and how Adobe's offerings stack up against a new competitive landscape. * Demand-led Sales - the ability to identify net new use cases for business professionals, to run a full sales cycles from deck and demo to identification of pain and metrics to POC to close as both out of cycle and part of a renewal. * Pipeline Generation - personal responsibility over pipeline generation to new functional buyers of our business professional offerings beyond the traditional Acrobat user and into marketing, field sales, and knowledge workers. * New Products & Demo - the ability to personally sell, position and demo Acrobat, Express plus a host of potential new products and offers including integration of Express into Co-Pilot, ChatGPT and other business professional products and integrations from Adobe. Members of this team are proxies for knowledge workers so therefore this team needs to show how companies can benefit from our offerings personally. * Technical Knowledge, Curiosity & Understanding - the ability to do simple demonstration of products without technical help to demonstrate the value and ease of use of our products to the business professional. * Change Agility & Growth Mindset - Comfort operating in ambiguity and evolving GTM. Willingness to test/learn new plays and iterate quickly. Ability to influence peers to adopt the new persona-based approach. * Cross-Functional Influence & Internal Navigation - Ability to work with PMM on use cases and industry plays. Ability to partner with core sellers for multiproduct deals without channel conflict. Ability to influence product and GTM teams with persona feedback. * Strong Operational & Pipeline Discipline - CRM excellence (Clari hygiene, usage tracking, qualification). Velocity pipeline motions (prioritization, expansion triggers). Strong collaboration with Marketing, BDR, Renewals, and Product for feedback loops. Specialist Requirements * Pipeline Generation - personal responsibility and activity around pipeline generation with weekly expectation of 5/5 outbounding of 5 contacts to 5 accounts per week. Will do personal outbounding in addition to working with and directly BDR to hit a target of 3 new business meetings (representing expansion or new opps) per week. * Technical Understanding, Curiosity & Ability to Demo - understanding of Acrobat, Express, Express integrations with ChatBots and net new products that might be introduced by Adobe into this audience. A clear understanding of the competitive landscape for "worker" productivity tooling including Co-Pilot, ChatGPT, Canva, Gamma and others. The ability to demo on sales calls both Acrobat/AIA/Spaces, Express and Express integrated into ChatBots including net new use cases like generative presentations and other that represent net new enterprise workflows which span our products. * LOB Personas - ability to reach out to, message and hold sales conversations with line of business personas including C-level or C-level -1 roles in sales, marketing, IT, finance, HR, legal and more. * Deal Progression & Business Case - the ability to run a complex enterprise deal cycle from initial meeting through proof of value to business justification and close both as part of a renewal, but equally importantly, through anniversaries and out of cycle. * Competitive Positioning - the ability to clearly articulate why Adobe's solutions are better than other products in market for PDF clones, but more importantly, through a host of new productivity tools in the market today including CoPilot, ChatGPT, Canva, Claude, Gamma and others. Fluency in real-world use cases: Sales decks, HR onboarding workflows, operations playbooks, marketing content creation, contract workflows. * Executive Engagement - the ability and willingness to engage with the highlevel levels of our enterprise customers to talk about Adobe's offerings in the business professional space. Clear ability to "hold the room" at a CEC, to speak other customers success with our products and beyond. * Leading Indicators - personal responsibility and ownership over leading indicators in meeting counts of 3 new business meetings and 10-15 customer meetings per week. * Commercial Acumen & Deal Strategy - ability to run full deal cycles for professional-grade tools. Expertise in identifying expansion signals (usage, seat growth, departmental adoption). * Consultative & Solution-Based Discovery - Ability to demo AI-powered workflows that combine multiple Adobe products. Ability to translate AI capabilities into productivity/business outcomes, not technology. Proficient in ROI justification around "cost savings" or "revenue growth". Ability to lead consultative conversations with cross-functional teams. Distilling complex customer needs into 1-2 high-impact value drivers. Framing problem statements and ROI for executives and end-users. * Product Evangelism & Customer Education - Skilled in running workshops, enablement sessions, demo days. Ability to simplify complex workflows into intuitive stories. Evangelizing Adobe's AI productivity stack in a way that resonates with non-creative, non-technical buyers. * Slack - ability and willingness to communicate via Slack for deal updates, team communication and communication broadly with product and marketing spanning our BP&C products. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $263,300 - $381,350 In New York, the pay range for this position is $263,300 - $381,350 In Illinois, the pay range for this position is $247,500 - $358,350 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
    $71k-111k yearly est. 12d ago
  • Business Improvement Specialist

    Lg Hausys America

    Operations specialist job in Alpharetta, GA

    Full-time Description Reporting & Operational Insights: Deliver detailed reports on key manufacturing performance indicators (KPIs), such as production costs, yields, labor efficiency, capital expenditures, inventory management, service levels. Provide senior management with insights on how these factors impact profitability vs plan. Candidates with extensive experience in issue-raising, problem-solving, and report writing, including identifying business challenges and proposing effective solutions, will be strongly considered. While financial experience is a plus, we are open to candidates who demonstrate exceptional abilities in these core areas Financial Forecasting & Result Analysis, Planning based on Result Analysis Manage and oversee the strategic planning processes for Entire business; coordinate the planning and forecasting processes, including annual and new initiatives, business plan developments, and continuation of key company projects Analyze monthly, annually performances across revenue and expenses lines, variances, and trend data Review reports from division managers on actual performance, forecasts and budgets, as well as comparative views versus prior periods Provide recommendations on organizational strategy, including structure, design, workforce development, and methodologies to ensure alignment with current company business strategy and goals Partner with sales, manufacturing, supply chain and procurement departments to develop and manage annual budgets and quarterly forecasts, ensuring alignment with strategic objectives. Support data-driven decision-making with robust financial models and actionable insights. Investigate significant variances, identify root causes, and collaborate with operations teams to develop corrective actions that align with financial goals. Build managerial database by identifying sources of information; assembling, verifying, and backing up data Analysis and optimization of working capital by managing accounts receivable and inventory levels Analysis of data of raw material purchases, including quantity and pricing, and improving profitability by implementing new internal pricing rules to secure competitive sourcing Maintain and refine financial models focused on manufacturing performance. Conduct sensitivity analysis to evaluate how changes in pricing, sourcing, production volume, raw material costs, labor, and other variables impact overall financial performance. Capex ROI Collaborate with project managers to lead post-mortem reviews on productivity-driven capital investment projects Continuous Improvement In Operations Finance Drive process improvement initiatives within the Operations Finance function. Identify opportunities to enhance reporting efficiency, improve data accuracy, and streamline financial analysis processes. Support system upgrades and new implementations to ensure accurate and timely financial reporting for manufacturing operations. Requirements [Knowledge, Skills, And Abilities] Korean & English Bilingual: Ability to read, write, and speak in Korean & English Manufacturing Finance Acumen: Strong understanding of manufacturing and inventory accounting, standard costing, and the financial drivers specific to manufacturing operations. Analytical Skills Proficient in complex financial analysis and identifying actionable insights. Ability to dive deep into data to uncover trends, resolve inconsistencies, and provide valuable recommendations. Technology Proficiency Advanced Excel skills and experience with Powerpoint, SAP(ERP) Effective Communication Skills Strong verbal and written communication skills to convey financial insights and recommendations clearly to cross-functional teams and senior leadership. Business Partnership Ability to collaborate effectively with manufacturing operations teams, senior management, and cross-functional departments to influence decision-making and support business objectives. Adaptability And Project Management Comfortable managing multiple priorities in a fast-paced environment. Able to work under pressure, meet deadlines, and support various projects simultaneously. [Education] Minimum Requirements: Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field. Equivalent combination of education and experience may be considered (e.g., 1 year of experience may substitute for 1 year of degree). Experience 3-7 years of relevant experience in financial planning / forecasting and analysis, cost accounting, or manufacturing finance. Experience in a manufacturing or operations environment preferred. Experience in Building Material Industry (especially countertop material, and manufacturing of Chemical company preferred but not required.
    $46k-82k yearly est. 60d+ ago
  • Sales Operations Support

    Dornier Medtech America 3.9company rating

    Operations specialist job in Kennesaw, GA

    Responsible for providing operational support for the sales division. Coordinating inside sales support of all Dornier products, facilitate all sales communications from the field to corporate, assist with Order Entry, product and equipment delivery (coordinate with shipping and receiving), and any other duties that may be assigned by management. Duties and Responsibilities Technical Assists with sales ordering via CSI Enterprise Resource Planning (ERP) system and manages product delivery from Order to Invoices Assists with Customer Account creation and maintenance within CSI and Salesforce Customer Relationship Management (CRM). Administrative Communicates directly with the sales team and current and prospective customers to support Sales Operations and order processing from Order to Invoice. Maintains database including names, addresses, purchases, and other critical information, utilizing Microsoft Office, CSI, Salesforce, and other software as required. Distributes reports on sales activities by assigned regions. Maintains sales files and coordinates with others to get all information required for the files. Assists in coordinating the month end process, which includes invoicing, inventory, and product and equipment delivery. Supports administrative and product needs of Sales, by informing Sales Quote creation within Salesforce CRM and processing and tracking field representative inventories . Assists Senior Sales Operations Analyst with Management of Sales Force data. Enters and tracks all Fiber and holmium laser orders. Job Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Qualifications: Associate degree; two to four years related experience in sales operations role and/or training; or equivalent combination of education and experience. Experience: Two to four years related experience in sales operations role preferred. Requires strong organizational, communication, and computer skills.Advanced Word and Excel skills required.Experience with Order Entry required. Experience with Salesforce CRM, CSI ERP, PowerPoint, and Outlook a plus.Experience with computer based order processing preferred.Must be reliable, able to work independently and multitask. Familiarity with GPO, contracts, government bid process, and RFP's a plus.
    $41k-70k yearly est. 15d ago
  • Business Relationship Specialist

    Publix Employees Federal Credit Union 3.9company rating

    Operations specialist job in Peachtree City, GA

    Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees and their families. PEFCU Benefits/Perks: Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage! Generous Paid Time Off program (approximately 3 weeks a year) 11 paid holidays per year 401(k) retirement plan and profit sharing Pay for performance incentive programs Time off for giving back to your community! Tuition reimbursement And much, much more!!! Business Relationship Specialist Join us as a Business Relationship Specialist and become a driving force in PEFCU's mission of becoming the preferred financial partner for all Publix associates. The Business Relationship Specialist is responsible for cultivating, strengthening, and expanding relationships with our current Select Employee Groups (SEGs) through strategic partnerships. The primary focus of this role is to make PEFCU the preferred financial institution for all Publix associates and support them in achieving their best financial lives through the education of our products and services. In this dynamic role, you'll spearhead cultivating, strengthening, and expanding relationships with our valued Employee Group through strategic partnerships and innovative approaches in a defined territory. The territory is North of Atlanta in the Norcross, Peachtree, Chamblee and surrounding area. What you will do… Schedule and conduct presentations to promote membership, product and services, and drive account opening at on-site events. Collaborate with partners to have credit union presentations and information tables in the communities we serve. Act as a PEFCU ambassador to create robust brand awareness in a defined territory of grocery stores. Execute the company-wide business relationship program. Cultivate strong rapport through consistent communication and touch points via phone, email, and personal visits to retail locations. Lead the charge in new memberships, loan referral, and building relationships with eligible individuals. Proactively drive the engagement of our online banking, ensuring consistent messaging and branding. Identify and capitalize on opportunities to showcase PEFCU's products and services. Provide members with a personalized and rewarding experience Keep abreast of the credit union's vision, products, and services to represent and promote them effectively. Plan, organize and represent PEFCU at sponsored events, including community events, trade shows, and networking events. Maintain reporting, tracking, and measurement of community outreach initiatives and results. Research and recommend networking opportunities to the management. Assist the marketing team with the opening of new branches. What you need… 2-3 years of experience in a bank or credit union, supermarket experience a plus Knowledge of lending theory, industry practice Ability to work independently Ability to build relationships quickly and effectively through listening and interacting with members and associates. Strong interpersonal skills, including the ability to build trust and rapport Presentation skills to create and deliver compelling presentations to effectively communicate information and ideas. Strong financial product knowledge Approachable and engaging Maintain a high level of professionalism Knowledgeable in consultative sales principles Ability to provide exceptional member experience Problem-Solving Skills Ability to communicate effectively both verbally and in writing, as well as present financial products accurately Self-motivated and goal-oriented Ability to work in a fast-paced, member-focused environment Planning and organization skills Passionate about finding ways to help members and the community Computer proficiency Position also requires... The flexibility to travel to multiple stores and offsite locations throughout our Select Employee Group's operating areas in a defined territory. The territory is North of Atlanta in the Norcross, Peachtree, Chamblee and surrounding area. Occasional weekend and evening hours for special events. Must have access to an automobile, a valid driver's license with a good driving record, and adequate automobile-related insurance. What's in it for you… Competitive pay Pay for performance incentive program Monthly car and phone allowance Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage! Stellar benefits/perks Work/life balance We are committed to improvement, driven by feedback, and focused on organizational growth. We expect and demonstrate our values (Caring, Inclusive, Transparent, Innovative, and Accountable) every day, creating an environment where all associates can add value and feel valued. Apply now!
    $47k-67k yearly est. 60d+ ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Roswell, GA?

The average operations specialist in Roswell, GA earns between $29,000 and $76,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Roswell, GA

$47,000

What are the biggest employers of Operations Specialists in Roswell, GA?

The biggest employers of Operations Specialists in Roswell, GA are:
  1. Marquee Insurance Group, LLC
  2. The Clorox Company
  3. RONALD WILSON REAGAN ACADEMY
  4. Aon
  5. Loadup Technologies
  6. Marquee Insurance Group
  7. Ronald Blue & Co
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