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Operations vice president jobs in Kenner, LA - 208 jobs

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  • President

    Stoneway Talent Solutions

    Operations vice president job in New Orleans, LA

    Job Title: President Industry: Construction / Infrastructure / Civil Engineering Employment Type: Full-Time | Executive Level Our client is seeking a seasoned and visionary leader to oversee a growing infrastructure and construction organization. This executive role will focus on driving strategic growth, operational excellence, and long-term value creation across a diverse portfolio of projects and services in Louisiana and the broader Gulf region. This is a senior leadership opportunity for an accomplished construction executive to take on broad responsibility for strategy, operations, and organizational growth within a well-established and expanding infrastructure business. The ideal candidate combines deep industry knowledge with the ability to lead teams, strengthen culture, and deliver consistent, sustainable performance. This individual will play a central role in shaping company strategy, ensuring disciplined execution, and advancing the organization's position as a leader in its markets. Responsibilities: Provide strategic leadership and oversight of the Self-Perform Construction Division. Provide strategic and operational leadership across all aspects of the company's infrastructure and construction activities. Develop and execute growth strategies that strengthen market presence, expand to new markets, and enhance profitability. Build, mentor, and align high-performing teams across operations, project delivery, and business development functions. Partner with ownership and senior leadership to define organizational priorities and long-term vision. Maintain accountability for safety, quality, performance, and financial results. Foster a culture of innovation, collaboration, and continuous improvement. Represent the organization externally with clients, partners, and industry stakeholders. Qualifications: 20+ years of experience in construction or infrastructure-related industries, with leadership responsibilities. Proven record of leading a complex, multi-discipline business or division with P&L accountability. Strong strategic thinking, financial acumen, and organizational leadership capabilities. Ability to drive operational excellence while managing growth and change. Deep understanding of construction operations, project delivery, and market dynamics. Demonstrated success in building teams and company culture. A bachelor's degree in construction management, civil engineering, or a related field is preferred.
    $134k-244k yearly est. 2d ago
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  • Chief Operations Officer

    Louisiana Gateway Port

    Operations vice president job in Belle Chasse, LA

    Chief Operations Officer (COO) Reports To: Executive Director Employment Type: Full-Time, Executive Level The Chief Operations Officer (COO) at the Louisiana Gateway Port in Plaquemines Parish, Louisiana joins the C-suite comprised of the Executive Director of the Port, the Chief Administrative Officer, Chief Legal Officer and Chief Financial Officer to contribute to the execution of the Master Plan and Strategic Vision of the Executive Director and Port Commission. This leader provides executive leadership over all operational functions of the fastest-growing port in the nation. This includes operational process control, oversight of marine terminal logistics, ferry services, infrastructure projects, emergency response, and port security. The COO directly supervises the Director of Vessels & Safety and the Director of Infrastructure Projects, ensuring alignment of operations with strategic priorities and regulatory compliance. Serving as the primary backup on all operational matters to the Executive Director, the COO ensures continuity of leadership across all operational matters, driving efficiency, resilience, and innovation while managing a workforce of approximately 61 employees. Key Responsibilities Operational Leadership Develop and implement operational policies, procedures, and performance metrics, to include using the ISO 9001 system. Direct and manage all port operations, including operational and safety tenant relationships, ferry services, and emergency response. Provide executive oversight of the Director of Vessels & Safety and the Director of Infrastructure Projects, ensuring operational excellence and strategic alignment. Supervise safety and fire rescue teams, ensuring readiness, training, and emergency response capabilities. Supervise ferry and maintenance teams, ensuring readiness, training, and customer service and safety capabilities. Coordinate vessel scheduling, dock assignments, and traffic control on the Mississippi River. Develop and manage operational budgets, monitor variances and implement corrective measures. Security Management Ensure the security of port facilities, vessels, and operations in compliance with local, state, and federal regulations. Oversee USCG security and safety compliance. Implement and enforce security protocols, including access control, surveillance, and emergency response plans. Continuously evaluate and improve port security measures. Maintenance & Infrastructure Oversight Manage maintenance and repair of port facilities, including docks, piers, buildings, and warehouses. Oversee maintenance of port-owned vessels and vehicles to ensure compliance with safety and regulatory standards. Direct infrastructure projects, ensuring timely delivery, budget adherence, and alignment with capital improvement goals. Coordinate with staff and contractors to schedule repairs and minimize operational disruption. Strategic Planning & Execution Collaborate with the Executive Director and leadership team to advance long-term strategic goals aligned with the Master Plan. Lead initiatives to expand port capacity, modernize infrastructure, and adopt innovative technologies (e.g., GIS, AIS). Oversee capital improvement projects and ensure alignment with grant-funded objectives. Grant & Regulatory Compliance Support grant administration and ensure compliance with state and federal funding requirements. Liaise with DOTD, U.S. Department of Transportation, USCG, US Army Corps of Engineers, Plaquemines and surrounding parishes and other regulatory bodies. Ensure accurate reporting and documentation for audits, inspections, and performance reviews. Team Management & Development Lead and mentor department heads across rescue boat operations, engineering, infrastructure and capital projects, ferry services, safety, maintenance, and logistics. Foster a culture of accountability, innovation, and continuous improvement. Oversee workforce planning, training, and succession strategies. Stakeholder Engagement Represent the port in public forums, industry associations, and government meetings. Build and maintain relationships with shipping companies, contractors, emergency services, and community partners. Support Executive Director with business development efforts to attract new tenants and cargo. Crisis Management Lead emergency response efforts for vessel accidents, environmental spills, fires, or security threats. Develop and implement contingency plans to minimize downtime and ensure continuity of operations. Qualifications Bachelor's degree in Marine Operations, Logistics, Business Administration, or related field (preferred). Must hold or obtain a Transportation Workers Identification Credential (TWIC). Military or port operations leadership experience strongly preferred (e.g., U.S. Navy, Coast Guard, or equivalent maritime service). Significant experience in marine operations, port management, transportation, or related field. Process control background like Lean Six Sigma or ISO 9001 preferred. Strong knowledge of maritime security protocols, regulatory requirements, and industry best practices. Proven experience in vessel and port facility maintenance and operations. Proven experience in capital infrastructure expansions. Demonstrated leadership ability to manage diverse teams and senior directors. Excellent communication, problem-solving, and organizational skills. Ability to respond quickly and decisively to emergencies and operational challenges. Preferred Certifications & Skills Leadership Training Port Facility Security Officer (PFSO) certification. Incident Command System (ICS) or National Incident Management System (NIMS) certification. Emergency Management or Fire Services Leadership certification. Experience with port automation and digital logistics platforms. Knowledge of Louisiana maritime and emergency response regulations. ISO 9001:2015 Work Environment Primarily office-based with regular visits to port facilities and vessels. May require work in varying weather conditions and emergency situations. Periodic travel to conferences and meetings. Physical ability to climb ladders and stairs as required. Compensation & Benefits Competitive executive salary commensurate with experience. Comprehensive benefits package including health, retirement, and performance incentives.
    $89k-157k yearly est. 4d ago
  • Director of Contract Management

    HRI Hospitality

    Operations vice president job in New Orleans, LA

    Job Description: Director of Contract Management Director of Contract Management The Director of Contract Management will oversee the full lifecycle of contracts across the hospitality portfolio, including management agreements, vendor contracts, service provider agreements, and brand/franchise agreements. This role ensures that all contracts support property performance, mitigate financial and legal risk, and align with ownership and brand standards. The Director will partner closely with hotel leadership, operations, procurement, legal, and finance teams to safeguard the company's interests while enabling operational efficiency and guest service excellence. The Director will also provide quarterly updates to the DK HRIH Holdings Board regarding contracts, leases, amendments, and letters of intent on behalf of the entity. Key Responsibilities Oversee the review, negotiation, and execution of contracts related to hotel operations, including management agreements, vendor and supplier agreements, franchise/brand agreements, service contracts (IT, F&B, housekeeping, etc.), and project/construction management contracts. Develop and standardize contract policies, processes, and templates to ensure consistency and efficiency across the portfolio. Partner with hotel GMs, Directors of Operations, and ownership to evaluate contractual needs and ensure agreements align with financial and operational goals. Negotiate business terms with vendors and service providers to secure favorable pricing, terms, and service standards. Ensure compliance with corporate, brand, and regulatory requirements, including ADA, OSHA, food safety laws, and other applicable regulations. Maintain a centralized contract management database, monitoring key dates (renewals, expirations, terminations) and ensuring timely follow-up. Manage non-disclosure agreements (NDAs), particularly related to transactions, ensuring proper execution and compliance. Provide guidance and training to property leaders and regional teams on contract obligations and best practices. Evaluate vendor and contractor performance and enforce compliance with service-level agreements and construction/project management standards. Prepare and present regular reporting to executive leadership on contract portfolio performance, risks, and opportunities. Provide quarterly updates to the DK HRIH Holdings Board regarding contracts, leases, amendments, and letters of intent on behalf of the entity. Mentor and oversee contract administrators or specialists (if applicable). Participate in risk management activities up to and including: Coordinating and administering discovery requests associated with insurance claims and lawsuits. Qualifications Bachelor's degree in Business Administration, Hospitality Management, Legal Studies, or related field. 5-7+ years of progressive experience in contract management, legal, procurement, or related roles, preferably within the hospitality industry. Strong knowledge of hospitality operations, vendor relationships, and brand/franchise contracts. Proven experience negotiating high-value and complex agreements, including construction/project management contracts. Excellent organizational, analytical, and communication skills. Proficiency with contract management systems/software and Microsoft Office Suite. Demonstrated leadership experience with the ability to build cross-functional relationships. Key Competencies Strong negotiation skills with a hospitality service mindset. Ability to balance operational needs with risk management. Detail-oriented, with the ability to manage a high volume of contracts simultaneously. Collaborative, solutions-focused approach. High integrity, discretion, and professionalism. Knowledgeable in regulatory compliance and able to ensure adherence across multiple properties and projects. Ability to draft revisions to contract terms and riders proposed by potential contractors in line with the best interest of HRIH.
    $98k-186k yearly est. 4d ago
  • President/CEO

    Easterseals Louisiana 3.3company rating

    Operations vice president job in New Orleans, LA

    Easterseals Louisiana (ESL) is a nonprofit organization dedicated to changing the way the world defines and views disabilities by making profound, positive differences in people's lives every day. Established in 1951, we are celebrating 75 years in 2026, and our organization supports over 12,400 individuals (whom we refer to as Participants) with a variety of disabilities. A leading provider of disability services, ESL has physical locations in 8 regions of Louisiana. Our array of programs includes support coordination (case management) for children, adults, and elderly participants, a wide range of behavioral health and housing services, early intervention services for infants and toddlers, and a school setting called The Chartwell Center in New Orleans. Because we support a diverse range of participants with various needs, we have learned that disability manifests differently for each individual, and our goal is to help our participants thrive and live their lives to their fullest potential. ESL believes that everyone deserves opportunities to be active and productive members of their communities. We strive to make a life of purpose and independence possible for our participants through our commitment to providing high-quality support, innovative service offerings, and ongoing organizational evolution. We are seeking a mission-driven individual to join our team as our next President/CEO. The ideal candidate will help us to continue to achieve our mission and deliver a life of independence, relationships, and meaning to our participants. The President/CEO will be the chief executive leader of Easterseals Louisiana, responsible for setting the strategic direction, driving operational excellence, and ensuring the organization achieves its mission and financial objectives. This role requires an inspiring leader who can effectively manage a diverse team, engage with stakeholders, and navigate a dynamic market landscape. The CEO reports directly to the Board of Directors. Key Responsibilities Include the following: Strategic Leadership: Develop and execute the long-term strategy in alignment with the organization's mission and vision, and in partnership with the Executive Team and Board of Directors. Financial Stewardship: Oversee the organization's financial performance, ensuring fiscal soundness, budget management, and sustainable revenue generation. Operational Excellence: Drive high performance across all departments, establishing key operational goals, and ensuring efficient, high-quality execution. Board and Stakeholder Relations: Serve as the primary liaison between management and the Board. Build and maintain strong relationships with key external stakeholders, including investors, partners, clients, and the community. Be the face of Easterseals Louisiana. Culture and Talent Management: Cultivate a positive, high-performance, and inclusive organizational culture. Attract, retain, and develop top executive talent. External Representation: Act as the chief spokesperson for the organization, enhancing its public image and industry standing. Requirements EXPERIENCE AND OTHER QUALIFICATIONS Required Qualifications A minimum of 10 to 15 years of progressive senior leadership experience, with at least 5 to 7 years in an executive role (President, CEO, or equivalent). Proven track record of successful strategic planning, financial management, and operational oversight in a complex organization. Demonstrated ability to lead organizational change and drive significant business growth. Exceptional communication, public speaking, and interpersonal skills. Bachelor's degree in Business Administration, Finance, or a related field required Demonstrated success in leading people and aligning an organization around a shared vision Experience in working with non-profit boards Demonstrated success in strategic and financial planning, and positioning the organization in the marketplace to achieve its goals Able to effectively represent the interests of the organization to various media in the community Possess a general understanding of business systems/IT and their use in the organization to support services and management Possess a superior level of personal and business integrity and ethics Preferred Qualifications Master's degree (MBA or equivalent advanced degree). Experience reporting to a corporate or non-profit Board of Directors. Direct experience within the non-profit home and community-based programming is highly desirable. PHYSICAL REQUIREMENTS with or without reasonable accommodations: The employee is regularly required to operate a computer, file and retrieve written documents, and communicate with others on the phone and in person. The employee is frequently required to walk, sit, use hands, and lift and/or move lightweight items. Ability to move independently within the facility and community, and able to visit other offices as needed.
    $151k-295k yearly est. 1d ago
  • VP of Operations

    Emerging Blue, Inc.

    Operations vice president job in New Orleans, LA

    We are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset. This role is based in our New Orleans Headquarters 5 days a week. Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred.
    $114k-189k yearly est. 41d ago
  • VP, Operations

    Open Positions at Krewe

    Operations vice president job in New Orleans, LA

    Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred. Benefits and Perks: Competitive wage Group health plans: health, vision and dental insurance Welfare benefits: life, ad&d, supplemental voluntary coverage FSA Plan & HSA Program 401(K) Investment Options Adoption Assistance, EAP, Commuter Benefits Paid Parental Leave Quarterly Cultural Spend Ongoing Training and Development, an Educational Allowance 10 paid holidays and Paid Time Off accrual KREWE employee quarterly frame allowance (of course!) Diversity and Inclusion: KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.
    $114k-189k yearly est. 41d ago
  • VP of Operations

    Emerging Blue Jobs

    Operations vice president job in New Orleans, LA

    Job DescriptionWe are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset.This role is based in our New Orleans Headquarters 5 days a week. Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred.
    $114k-189k yearly est. 2d ago
  • NATIONAL LEGAL DIRECTOR

    Roderick MacArthur Foundation

    Operations vice president job in New Orleans, LA

    Job Description APPLY BY 01/26/2026 The National Legal Director serves as a thought leader, manager, and litigation supervisor, working collaboratively to develop and execute MJC's legal strategy. The position reports to and serves as a partner to MJC's Executive Director in actualizing MJC's mission across all parts of the organization, including litigation and advocacy, external and internal communications, operations, and development. In partnership with, and with direct supervision of office directors, the National Legal Director oversees the implementation of MJC's legal strategy, striking an appropriate balance between national cohesion and office-level autonomy. The National Legal Director is a member of the Leadership Team and collaborates to provide strategic organizational leadership. Who We Are: MJC is a national nonprofit civil rights organization. We represent people who have been harmed by America's criminal legal system, seeking to vindicate their rights, elevate their story, and hold people with power accountable. We do this primarily through cutting-edge litigation and advocacy across the country, on end-to-end issues in the criminal legal system, from policing, to prosecutorial discretion, to rights of indigent defendants, to mass incarceration, to prison conditions, to wrongful convictions and the death penalty. For more information on our work, visit ************************* The criminal legal system disproportionately harms people of color, people from low-income communities, people who were formerly incarcerated, people with disabilities, and LGBTQ+ individuals. We strongly encourage people who identify within these and other communities underrepresented in the legal profession to apply. All applicants must have and be committed to the cultural competence required to work with clients, co-workers, and community partners who come from different backgrounds and experiences. What You'll Do: Strategy & Leadership Develop and refine the overall strategic direction for MJC's legal work to pursue MJC's overarching mission, values, and strategic goals most effectively in collaboration with the Executive Director and office directors Serve as a strategic partner to the Executive Director and leadership team in actualizing MJC's mission Regularly interface with MJC's Managing Director of Operations, Director of Communications, and Director of Development to maximize strategic alignment. Participate in Board meetings and serve as a corporate officer Implementation & Management of Legal Program Lead the design and implementation of a realistic and concrete plan to execute the organization's legal strategy Oversee MJC's legal function, including direct supervision of the organization's five office directors, and indirect oversight of the organization's full legal team of about 50 professionals Motivate, nurture, and connect a diverse, inclusive, and high-performing team Direct the case approval process, including reviewing proposed new matters for mission alignment and impact, as well as ensuring adequate staffing and resources for matters in collaboration with office directors, prior to approval by the Executive Director Develop performance management metrics and a professional development program for all legal professionals in the organization in partnership with the Managing Director of Operations and Director of Human Resources Develop routines to assess the impact of MJC's legal work and support a culture of constant learning and improvement in partnership with office directors and support from the Director of Human Resources Advise and serve as a thought partner on case strategy, as necessary or as requested by office directors Where necessary, oversee, edit, and approve major filings and litigation decisions in particularly high-profile or complex matters External Relations & Development Build external relationships and serve as an advocate for MJC with external audiences. In collaboration with office directors, maintain existing external partnerships and identify and build relationships with potential new partners and allies, including law firms who support our work as co-counsel or provide other litigation support to MJC As needed and in collaboration with the Director of Communications and Office Directors, act as spokesperson with external audiences concerning organization-wide advocacy, including the media and funders Work collaboratively with other organizational leaders in cultivating and pursuing development opportunities for MJC Legal Ethics and Compliance Serve as the organization's primary contact for important issues of professional responsibility and legal ethics Counsel MJC on compliance requirements and risk mitigation Qualifications Education: Bachelor's Degree and J.D. degree are required. Skills and Experience: At least 10 years of litigation experience, including experience in complex civil rights litigation At least 5 years of experience managing others in litigation, including lawyers, legal fellows, legal interns, and paralegals Experience overseeing a legal practice, including extensive experience collaborating with outside co-counsel and private law firms Ability to think creatively and strategically about the direction of a legal program Excellent legal research, writing, and analytical skills High emotional intelligence and cultural competency Ability to plan, manage, and be decisive under a tight deadline with the ability to multitask and be flexible and effective in fast-paced and high-pressure situations Ability to collaborate across offices, departments, and geographies and to work effectively with colleagues at all levels of the organization Understanding of the important role litigation plays in exposing injustice, raising visibility, and movement building Strong interpersonal skills and ability to promote the legal program Knowledge, Abilities, and Commitments: A collaborative and team-driven management style appropriate to leading a group of highly accomplished and experienced office directors; in other words, a “first among equals” approach that requires directiveness at times, but values collaboration, trust, and shared vision as indispensable components of effective leadership Alignment with MacArthur Justice Center's mission and values A passion and demonstrated interest in social justice reform; experience in the criminal legal system, public policy, or related fields is strongly preferred The ability to move start-up projects from concept to completion and adapt as needed based on learning and input from others while also demonstrating initiative, responsiveness, and thoughtfulness Strong analytical and strategic thinking, along with the ability to manage stressful situations Excellent judgment, integrity, and commitment to personal responsibility and accountability Strong written and oral communication skills, including the ability to make complex issues understandable and relevant to external audiences Ability to prioritize projects, meet deadlines, and work collaboratively as part of a team to support others in doing the same Willingness to honor the diverse experiences of MJC staff and clients License and Certifications: Admission to a state bar, and willingness to obtain admission to the state where the National Legal Director will be based, within one year of hiring. Travel: Moderate domestic travel for organizational meetings, travel to state offices, and case-related needs. LOCATION: MJC operates on a hybrid schedule and requires some days in the office each week. The National Legal Director must reside within commuting distance to any of the following offices: Washington DC, Chicago, IL, St. Louis, MO, New Orleans, LA or Oxford, MS. TO APPLY: Please submit the following: A cover letter addressing your experience relevant to the considerations above, A resume and Professional references Applications will be accepted through January 26, 2026 or until the position is filled. The starting salary range for this position is $190,000 - $225,000, commensurate with years of experience and includes an excellent benefits package that includes employer-sponsored health, dental, vision, life, and disability insurance, EAP, FSA plans, 401K, and a generous paid-time-off policy. Learn more about our benefits at macarthurjustice.org/benefits/ MJC is a (PSLF) eligible employer. For more information visit: studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employment
    $190k-225k yearly 18d ago
  • Chief Operating Officer - Hospital (Relocate to West Coast)

    Vivo Healthstaff

    Operations vice president job in New Orleans, LA

    Job Description -- APPLICANTS MUST BE WILLING TO RELOCATE TO COASTAL OREGON -- Vivo HealthStaff is actively recruiting for a Chief Operating Officer (COO) position in a prominent healthcare facility located in a coastal city in Oregon. This esteemed facility offers comprehensive medical services for people of all ages. **Position**: Chief Operating Officer (COO) **Job Details**: * Ensure efficient, customer-focused workflows, processes, resident systems, and programming. * Foster teamwork and develop plans for operational systems, processes, and personnel assignments to accommodate organizational growth and strategic planning objectives, prioritizing patient care. * Represent the Hospital CEO in their absence or as assigned, coordinating significant portions of the hospital organization and communicating a shared vision to all stakeholders. * Promote high performance expectations for the leadership team to improve patient care quality and efficiency. * Provide leadership in the development, implementation, and oversight of standards, systems, policies, and procedures aligned with the organization's strategic plan. * Achieve revenue goals, cost objectives, and market share targets in assigned departments/service lines. * Optimize resource utilization, including people, capital, and knowledge, to achieve organizational objectives while scaling and standardizing services. * Demonstrate competency in strategic planning and goal/objective development, aligning departmental goals with the Hospital's mission and strategic plan. * Develop and maintain positive relations with physicians, actively participating in physician retention and recruitment. * Maintain professional affiliations and contacts to stay updated on current trends, changes, and legislation. **Skills, Abilities, and Competencies**: * **Collaboration**: Understands the importance of relationships for effective teamwork. * **Leading Others**: Acts in a leadership role to achieve desired results. * **Developmental Leadership**: Encourages others to reach their highest effectiveness level. * **Communication**: Engages with others to present information effectively. * **Vision + Strategy**: Defines and creates a compelling future vision and implements necessary strategies. * **Decision Making**: Makes high-quality decisions promptly. * **Results Focus**: Takes a dynamic approach to work, focusing on outcomes. **Physical/Mental/Environmental Requirements**: * Extensive sitting with periodic standing and walking. * May require lifting up to 20 pounds. * Significant use of personal computer, phone, and general office equipment. * Effective communication skills, both written and verbal. * May require off-site travel. **Submission Requirements**: * **MUST HAVE CURRENT ACUTE CARE HOSPITAL EXPERIENCE TO BE CONSIDERED**. * Masters of Business Administration, Business, or Hospital Administration (extensive experience considered in lieu of). * Minimum of five years of progressive experience in a similar role in an acute care hospital/facility. * Multi-functional experience in an acute care hospital with experience growing service lines. **About the Facility**: Our client is located in a coastal city of Oregon offers health and wellness services in various specialties, including pediatrics, childbirth and obstetrics, gynecology, oncology, diabetes treatment, geriatric medicine, emergency medicine, and a full range of specialty medical services. Vivo HealthStaff is a healthcare staffing and recruitment firm based in the San Francisco Bay Area, providing permanent and temporary opportunities to organizations across the United States.
    $89k-157k yearly est. 30d ago
  • Chief Operating Officer (COO)

    Targeted Talent

    Operations vice president job in New Orleans, LA

    The Chief Operating Office will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization. You Will: Recruit, interview, hire, and train management-level staff in the department. Oversee the daily workflow of the department. Provide constructive and timely performance evaluations. Handle discipline and termination of employees in accordance with company policy. Establish, implement, and communicate the strategic direction of the organization's operations division. Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems. Collaborate with other divisions and departments to carry out the organization's goals and objectives. Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. Ensure that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision. Establish, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. Review and approve cost-control reports, cost estimates, and staffing requirements for projects. Establish and administer the department's budget. Present periodic performance reports and metrics to the chief executive officer and other leadership. Maintain knowledge of emerging technologies and trends in operations management. Identify training needs and ensures proper training is developed and provided. Perform other related duties as assigned. You Have: Bachelors degree in Business Administration, Logistics, Engineering, or other industry-related field required; MBA preferred. At least 10 years of related experience including three years in upper management required. Experience in the CPG, packaging or related industries is an asset. Excellent verbal and written communication skills. Strong supervisory and leadership skills. Extensive knowledge of the principles, procedures, and best practices in the industry. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software.
    $89k-157k yearly est. 10d ago
  • Executive Director, Revenue Cycle and Business Operations

    Tulane University 4.8company rating

    Operations vice president job in Harahan, LA

    The Executive Director will be a strategic leader responsible for advancing ambulatory revenue cycle (RCM), financial and technological advancement focusing on optimization, enterprise growth, and data-driven decision-making. This role will focus on developing and executing business strategies that align with growth priorities, leveraging analytics, AI relating to business operations, and predictive modeling to identify revenue opportunities, control costs, and improve financial performance across outpatient operations. The Executive Director will harness insights to guide strategic business planning, address challenges like no-shows and referral leakage, and position clinics for long-term success. By driving financial and strategic transformation, ensuring sustainable growth, competitive advantage, and high-value care for patients and communities. Responsible for achieving and maintaining high functioning patient accounting processes across the organization. Develops and implements Patient Accounting policies and procedures that support organizational mission, vision and values while promoting efforts to improve the financial health of the organization. Ensures operation of data exchange across various platforms. Responsibilities of this role include the achievement of annual and periodic goals for statistical indicators of financial performance, in particular cash collections, maintaining the integrity of financial reporting and facilitating the efficient operation of functions and management of the Patient Accounting Department. Drives revenue cycle operational performance and key financial metrics. Responsible for strategic planning to achieve revenue and reimbursement goals, while maximizing cash flow and ensuring compliance with federal and state regulations. This role involves identifying opportunities for financial improvement, formulating and implementing best practices, and maintaining fiscal responsibility for all revenue cycle activities. Additionally, this position sits on the Finance Committee and is the single source of leadership to all areas of the Revenue Cycle Team which includes Finance and Billing Software systems and staff while developing its strategic plan and ensuring all goals and objectives are met. Works with and manages analytical reporting requirements of teams, project managers, leaders and staff, mentoring, and scaling effectively with growth. Foster a culture of continuous learning, hiring top talent, holding rigorous technical discussions, and promoting high standards. Collaborate closely with product, data science, infrastructure, vendors, partners, and executive stakeholders to align applications and drive innovation and technological decisions and efforts with strategic business goals. Implement best practices for workflows- scalability, observability, incident response, and reliability of all applications. * Demonstrated leadership, diplomacy and relationship building skills. * Excellent interpersonal, verbal and written communication, and presentation skills. * Analytical reporting and staff benchmarking and report card outcomes accountability. * Proven problem-solving, mediation, and negotiation skills. * Strong overall technology foundation and understanding of the evolving landscape. * Information Technology/Billing Software, preferably IDX experience in medical practices utilizing in-house billing, accounts receivable systems, electronic medical records systems, interfaces with hospitals, payers, and third-party clearing houses. * Knowledge of governmental and private third-party payor regulations, compliance issues, and other insurance processing rules and regulations, accounting principles and procedures, ICD9, ICD10, CPT and HCPCS knowledge and experience with all aspects of the reimbursement cycle including registration, charge capture, data entry and claims submissions. * Knowledge of Fair Debt Collection and HITECH Policies. * Experience with compiling and analyzing data and producing focused/relevant reports for presentations to multiple stakeholders. * Excellent organizational and time management skills. * Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines. REQUIRED BACKGROUND CHECK: CMS requires TUMG to perform initial and monthly exclusion screenings on all employees and vendors who have access to PHI or patient billing information. SanctionCheck searches Office of Inspector General (OIG)- LEIE, General Services Administration (GSA) -System for Award Management (SAM) for compliance. Additionally, TUMG performs screenings with the Louisiana Department of Health (LDH)- Louisiana Public Exclusions (LAM) databases for compliance. These screenings ensure that individuals or entities excluded from federal healthcare programs are not involved in patient care or billing activities-protecting patients, preventing fraud, ensuring accurate claims, and maintaining CMS compliance. * Master's Degree: minimum four (4) years' experience with an emphasis on finance, ambulatory revenue cycle and IT transformations. * 8 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment. * Experience with IDX suite of revenue cycle applications * 10 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment. * 5- 8 years of experience dealing with rules/regulations of Medicare/Medicaid and other government payers as well as commercial insurers. * Demonstrated experience in championing a compelling vision and leading by example while guiding a large team through transitions to new achievement * Working knowledge of CACHE & SQL databases and languages as well as UNIX & Microsoft operational environments. * Embrace a business mindset that involves thinking strategically to align engineering efforts with the overall business goals, prioritizing high-ROI projects, and cultivating an entrepreneurial spirit of ownership and continuous improvement within the teams. * Extensive knowledge of IDX and patient portal software. * Expert level competence in AR and Front-End operations management, financial systems, and data integration.
    $77k-111k yearly est. 23d ago
  • Corporate Human Resources Director

    Success Matcher

    Operations vice president job in New Orleans, LA

    Are you a strategic HR leader with a strong background in manufacturing, multi-site management, and union avoidance? We are looking for a dynamic Corporate Human Resources Director to drive HR initiatives, support operational goals, and foster a high-performance culture across multiple facilities. Why Join Us? Lead HR strategies that directly impact business success. Work in a fast-paced manufacturing environment. Influence company culture and employee engagement across multiple locations. Key Responsibilities: Provide strategic HR consultation on staffing, compensation, benefits, training, employee relations, and labor relations. Develop and implement HR initiatives aligned with company operational goals. Supervise, mentor, and develop HR personnel. Partner with management on all employee transactions, including hiring, promotions, and performance management. Monitor key HR metrics to assess workforce health and implement solutions for improvement. Lead affirmative action programs and ensure compliance with employment regulations. Oversee HR activities across multiple facilities, including policy implementation and system development. Manage compensation programs, job descriptions, and performance evaluation processes. Develop and oversee training and development programs to enhance workforce capabilities. Drive recruitment efforts for exempt positions and support career pathing initiatives. Participate in administrative meetings, industry seminars, and maintain organizational charts. Continuously evaluate HR programs and recommend improvements to enhance efficiency and effectiveness. Perform additional HR-related duties as needed. What We're Looking For: Proven experience in manufacturing, union avoidance, and multi-site HR management. Strong leadership skills with a hands-on approach to HR challenges. Excellent communication, problem-solving, and decision-making abilities. Ability to manage multiple priorities in a fast-paced environment. If you are a results-driven HR leader passionate about shaping workplace culture and driving business success, we want to hear from you!
    $103k-173k yearly est. 60d+ ago
  • Associate Center Operations Director

    Chenmed

    Operations vice president job in New Orleans, LA

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. * Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. * Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients * Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. * Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. * Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. * Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. * Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. * Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. * Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. * Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. * Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures * Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations * Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects * Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives * Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Spoken and written fluency in English * This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: * BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required * A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required * A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $83,638 - $119,482 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $83.6k-119.5k yearly 2d ago
  • Director of Operations

    Hamdallah

    Operations vice president job in Metairie, LA

    Brief description The Operations Manager manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market's policies and applicable laws. Responsibilities: Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback Provide supportive leadership to store staffs by recommending insight and direction for personal development Responsible with the Store Director for the hiring, orientation, and training of store department managers. Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary Initiate the completion of company required forms and correspondence timely and accurately Responsible for managing P & L statements within assigned district Review all store schedules. Ensure that projections are real and attainable Give all stores weekly/monthly sales projections Give all stores weekly/monthly payroll projections Supervise all monthly deep cleaning procedures in stores. Enforce current schedule. Enforce all company policies and procedures in a timely manner Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations. Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives. Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc. Responsible for overseeing new store openings and development (If Applicable) Requirements Qualifications: 3-5 years of experience managing others Logistics background and experience a plus Must be comfortable working in a fast-paced busy environment Knowledge of P&L Management Ability to assist with moves when necessary Self-motivated with the ability to prioritize and problem solve View all jobs at this company
    $65k-121k yearly est. 60d+ ago
  • Louisiana Director of Operations

    River City Security and Investigations 3.7company rating

    Operations vice president job in New Orleans, LA

    River City Security is seeking a Director of Operations to manage our private security company's operations in Louisiana. This role involves overseeing security services, optimizing operations, and ensuring client satisfaction. Responsibilities include operational strategies, logistics management, administrative oversight, personnel management, client relations, compliance, continuous improvement, and crisis management. Requirements: 3-5 years of verifiable security management experience. Minimum age of 21, or as per state security license requirements. U.S. citizenship or authorization to legally work in the U.S. High school diploma or GED. Background check, motor vehicle report, and drug testing required. Self-motivation and excellent communication skills. Proficiency in Microsoft Office Suite. Reliable transportation and punctuality. Responsibilities: Obtain necessary state-required training or licensing. Oversee day-to-day operations across Louisiana. Approve/deny overtime, review termination disciplinary forms. Order necessary equipment and manage company cards. Maintain financial/capital budget for the region. Ensure compliance with security contracts' policies. Conduct regular meetings with staff and executive administration. Supervise Assistant Directors and Area Managers. Approve vacations/time off and make staffing adjustments. Coordinate with executive/GM management teams for client relations. View all jobs at this company
    $61k-105k yearly est. 60d+ ago
  • Manager, Commercial Services Operations

    B1Bank

    Operations vice president job in Houma, LA

    The Manager, Commercial Services Operations is responsible for overseeing daily commercial services operations, ensuring accurate and timely execution of ach and wire transfer files, and supporting the bank's strategic goals relative to all commercial services department matters. The Manager, Commercial Services Operations directs all operational functions of deposit and treasury related transactions including but not limited to commercial treasury implementations and ongoing support, ach transaction processing, corporate analysis, treasury billing, mobile deposit and wire processing. This position is responsible for ensuring strong policies and procedures are documented and comply with all federal and state banking regulations. This role manages commercial services operations staff, optimizes processes, and partners closely with treasury management sales, compliance/risk, product and development, accounting, and technology teams to ensure strong internal controls are implemented and adhered to daily. Specific Job Functions Responsible for managing the Bank's Commercial Services Department and all corresponding staff members. Serve as a subject matter expert for ACH and Wire Transfer operations. Ensure staff members are adhering to departmental processes and procedures (including internal controls), and production performance is tracked, reported, and maintained at an optimum level. Ensure Commercial Services policies and procedures are well documented in an easy-to-understand manner and accessible to all employees . Responsible for development, implementation, and ongoing maintenance and support of the Bank's FedNow and Real-Time Payments services. Ensure compliance with applicable regulations and requirements, including NACHA Operating Rules, Regulation E, Regulation J, UCC Article 4A, OFAC, BSA/AML, and internal policies. Prepare and review operational metrics, exceptions, and loss reports. Track ACH volume, returns, and risk exposure. Reconcile ACH and Wire Transfer settlement accounts and resolve discrepancies. Resolve complex wire exceptions, investigations, recalls, and claims. Assist with audits, exams, and regulatory inquiries. Review and respond to audit findings and implement corrective actions. Identify operational risks and recommend process improvements. Manages Corporate Account Takeover (CATO) program and annual client training. Stay current on emerging fraud trends and threats. Maintains Internet Banking Risk Assessment. Manages customer contact regarding changes, additions, and problems with commercial services products, features, and services. Manage third-party system upgrades and product enhancement projects for Commercial Services department. Responsible for reviewing contract renewals, analyzing competitors' offerings, and presenting contract renewals to applicable committees in accordance with bank policy. Actively participate in committee meetings ensuring that all projects are documented and fully discussed with status and budgetary updates. Ensure clear guidance on expectations is well documented and communicated on an ongoing basis. Manage staff knowledge, training efforts, and cross-training efforts to ensure support levels are maintained. Ensure the highest level of internal customer support is provided to all employees. All requests should be documented and analyzed to ensure level of support and areas of potential improvement. Minimum Job Requirements Bachelor's degree in business, finance, or related field is required. AAP (Accredited ACH Professional) Certification is required. Seven (7) years of experience in bank operations is required. One (1) year of leadership is required. Experience can run concurrently. Advanced knowledge of NACHA Operating Rules and ACH workflows. Proficiency in core banking systems and ACH and Wire Transfer platforms. Extensive knowledge of bank's policies and procedures and internal processing systems. Requires proven expertise in managing a successful customer service strategy in a dynamic environment; strong knowledge of modern best practice customer service model and approaches to supporting growing businesses. Requires the ability to address production issues quickly in the short-term while maintaining strategic vision for the long-term. Must possess strong management skills. Must possess strong project management and organization skills. Must possess strong written and verbal communication skills. Must possess strong analytical and documentation review skills. Must be proficient in Microsoft Suite. Must be proficient at multi-task working with several software programs simultaneously. Occasional travel is required. Other payments or banking certifications a plus. Equal Opportunity Employer/Veterans/Disabled
    $46k-88k yearly est. Auto-Apply 4d ago
  • Fixed Ops Service Manager

    Ross Downing Chevrolet, Inc.

    Operations vice president job in Hammond, LA

    Job Description Automotive Service Manager / Leadership Opportunities Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk! Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. Our Automotive Service Manager Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers a monthly, annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Understands and ensures compliance with manufacturer warranty and policy procedures. Holds weekly department meetings. Monitors technicians' daily productivity reports and corresponding payroll records. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Serves as liaison with factory representatives. Input pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Maintains safe work environment. Maintains a professional appearance. Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs. Microsoft office suite (Teams, Outlook, Excel) X-Time/Dealer FX Dealertrack Other tasks as assigned. The Chosen Candidate should have; A successful record of accomplishment within the industry. Leadership skills Excellent customer service skills. (CSI / Customer Experience) Outstanding communication skills, both verbal and written. The ability to work well in a process driven environment. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance License/Certification: Driver's License (Required) Benefit Conditions: Waiting period may apply We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $45k-86k yearly est. 10d ago
  • Fixed Ops Service Manager

    Ross Downing

    Operations vice president job in Hammond, LA

    Automotive Service Manager / Leadership Opportunities Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk! Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. Our Automotive Service Manager Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers a monthly, annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Understands and ensures compliance with manufacturer warranty and policy procedures. Holds weekly department meetings. Monitors technicians' daily productivity reports and corresponding payroll records. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Serves as liaison with factory representatives. Input pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Maintains safe work environment. Maintains a professional appearance. Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs. Microsoft office suite (Teams, Outlook, Excel) X-Time/Dealer FX Dealertrack Other tasks as assigned. The Chosen Candidate should have; A successful record of accomplishment within the industry. Leadership skills Excellent customer service skills. (CSI / Customer Experience) Outstanding communication skills, both verbal and written. The ability to work well in a process driven environment. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance License/Certification: Driver's License (Required) Benefit Conditions: Waiting period may apply We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $45k-86k yearly est. Auto-Apply 60d+ ago
  • Dir, General Manager

    Willscot Corporation

    Operations vice president job in Saint Rose, LA

    At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here. As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More. ABOUT THE JOB: Reporting to the SVP, General Manager, the Director, General Manager will serve as a member of WillScot's Region leadership team and will collaborate with peers and functional leaders within the Division to execute WillScot's company objectives. The Director, General Manager is accountable for increasing Region penetration of all of WillScot's business lines within the Region to drive growth. The position is also accountable for all operational execution within the Region, including safety performance, branch operations, fleet maintenance and utilization, transportation and logistics, and customer service. Responsibilities also include building and leading a high performing team that operates in a manner consistent with WillScot's core values. The incumbent will be evaluated against a balanced scorecard of KPIs with an emphasis on achievement of annual targets for Revenue, EBITDA, and profitability. The Region P&L includes operating locations across multiple MSAs (Metropolitan Statistical Areas) and approximately $25M to $60M of annual revenue across all of WillScot's lines of business. The Director, General Manager is responsible for overall performance of the P&L with an emphasis on commercial leadership, operational execution, and talent development and employee engagement. WHAT YOU'LL BE DOING: * Lead Region by developing growth strategies and executing on company business objectives. * Manage the P&L and drive revenue growth and profitability for the region. * Manage the field sales team through appropriate performance management and support programs to drive sales productivity and achieve plan objectives. * Develop and execute Region growth strategy to increase market penetration of all WillScot business lines and drive revenue growth. * Oversee branch operations managers who are responsible for fleet maintenance and associated direct labor and material planning and safety measures. * Oversee transportation and logistics operations, to potentially include overseeing field service managers, and ensuring safe, efficient and profitable fulfillment of WillScot's solutions. * Oversee local customer service operations and process improvements to improve customer satisfaction and net promoter scores. * Lead and coach employees across all functions and provide organizational leadership to drive employee engagement and employee net promoter scores. * Actively manage and develop leaders within the Region, creating a talent bench for all functional general management roles. * Observe market trends and provide feedback to Divisional and Corporate leadership to inform WillScot's commercial strategy. * Provide other functional departments information on a timely basis in support of on-going business activities such as planning and forecasting, sharing competitive intelligence, supporting national account customers, sharing and implementing operational best practices, supporting regulatory/legal/compliance matters, etc. EDUCATION AND QUALIFICATIONS: Education and Experience: * B.S. in Business Administration, Marketing, or related business field or equivalent years of experience. * Minimum of 8 years of experience in progressively responsible Business Unit Management roles. * Preferred candidates will have demonstrated success managing a P&L of at least $5M. * Must be able to travel at least 25% of the time, primarily within the Region and occasionally for Division and company-wide meetings. Preferred Requirements: * Master's degree in Business Administration or related fields. * Experience working closely with sales teams to drive performance, increase sales productivity, and achieve sales targets. * Experience leading across a decentralized, branch-based operating network. * Experience leading industrial transportation and logistics services. * Extensive network in the industrial and business services sectors and/or construction services sectors. * Experience in a rental/leasing business model, such as construction equipment, car leasing; or in Logistics, transportation or other industrial services. * Flexibility and organization to manage multiple projects and assignments. * Ability to thrive in a highly dynamic, entrepreneurial, time sensitive, collaborative environment. * Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance. * Strong executive presence, customer presentation and communications skills and experience. * Experience in working in a matrixed organization structure. Personal Characteristics * Lead by example through living our values: * Dedicated to Health & Safety * Committed to Inclusion & Diversity * Driven to Excellence * Trustworthy & Reliable * Devoted to Our Customers * Community Focused This posting is for a(n) Existing Position. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs. We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
    $81k-132k yearly est. 46d ago
  • Associate Center Operations Director

    Chenmed

    Operations vice president job in New Orleans, LA

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + **Patient Experience:** Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. + **Slot Utilization:** Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. + **Slots Quality:** Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients + **Available and Accessible:** Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. + **Disenrollment:** Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. + **Orphan Patients:** Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. + **Center Culture (Engagement):** Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. + **Center Workforce Planning:** Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. + **Onboarding of Line Staff:** Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. + **Teammate Retention (Turnover):** Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $83,638 - $119,482 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $83.6k-119.5k yearly 59d ago

Learn more about operations vice president jobs

How much does an operations vice president earn in Kenner, LA?

The average operations vice president in Kenner, LA earns between $91,000 and $237,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.

Average operations vice president salary in Kenner, LA

$147,000
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