Operations vice president jobs in Lorain, OH - 466 jobs

We are hiring a Director of Call Center Operations to lead and scale a growing, technology-enabled call center operation. This role is for a proven leader who can step in quickly, drive performance, and lead teams through growth and change. This leader will own day-to-day operations while helping shape the future-state call center, managing managers, optimizing technology (ServiceTitan, AI, phone systems), and strengthening alignment between call center, dispatch, and field operations. This is a hands-on, high-impact role requiring strong leadership, technical fluency, and operational discipline. Key Responsibilities Leadership & Team Management Lead a multi-layered call center organization, including direct management of multiple team leads across locations. Coach and train leaders and agents in real time; reinforce performance standards and accountability Lead through change with clarity, consistency, and a positive, solutions-oriented approach Build a high-performance, customer-focused culture Operations & Performance Own daily call center operations, ensuring efficiency, quality, and scalability Drive best-in-class inbound and outbound performance in partnership with dispatch and field leadership Align call handling, scheduling, and capacity to support revenue and customer experience Identify gaps and implement process improvements quickly and effectively Technology, AI & Phone Systems Serve as a hands-on expert in ServiceTitan, including call workflows, reporting, and operational optimization Leverage AI-enabled tools (QA, call analysis, automation, routing, forecasting, coaching) to improve conversion, quality, and efficiency Manage and optimize multiple phone service providers, IVR, routing, overflow, and after-hours coverage Ensure seamless integration across phone systems, ServiceTitan, and AI platforms Partner with vendors and internal teams to drive continuous improvement and adoption KPIs & Optimization Own call center KPIs, including answer rate, booking/conversion, abandonment, AHT, schedule efficiency, and quality Use data and reporting to drive accountability, coaching, and operational decisions Translate insights into clear action plans for managers and teams Change Management & Growth Lead the call center through growth, transformation, and organizational change Help design and implement the future-state call center structure, staffing model, and technology roadmap Support hiring, onboarding, and training to scale effectively Balance immediate execution with long-term operational strategy Qualifications Required: 7+ years of call center leadership experience in a performance-driven environment Proven experience managing managers and frontline teams Hands-on ServiceTitan experience (or similar) Demonstrated experience using AI tools to improve call center performance Experience working with multiple phone service providers Strong understanding of call center KPIs and operational optimization Experience leading teams through growth or change Strong communication, analytical, and leadership skills Preferred: Experience in home services or field-service operations Background in scaling or restructuring call center operations Experience building SOPs, training programs, and performance frameworks Benefits Start Day 1 of Employment! Paid time off and paid holidays Medical, dental, vision, life, and 401(k) match up to 4% Founded in 1994, Trades Holding Company is a leading franchisee operator of four renowned residential home servicing brands: Mr. Rooter (plumbing), Mr. Electric (electrical), Rainbow Restoration (restoration services) and AireServ (HVAC). As the largest Mr. Rooter franchisee, we are committed to delivering top-tier plumbing, electrical, and water restoration services to our customers and communities across Ohio, Kentucky, and Indiana. With nearly 400 full-time employees Trades is dedicated to fostering a superior career journey from apprenticeship to retirement. Our mission is to ensure the highest quality of service and customer satisfaction, reflecting our core values of excellence, reliability, and community support. Trades Holding Company, LLC (dba Mr. Rooter, Mr. Electric, Rainbow Restoration and AireServ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Our client seeks an experienced Customer Operations leader to enhance satisfaction, streamline processes, and fuel growth-you'll be directing teams and syncing commercial strategies with priorities. This is an onsite role and relocation support is provided. Key Responsibilities Lead, coach mentor team to exceed customer expectations. Cultivate customer relationships by uncovering potential for sustained growth opportunities. Develop strategy for ongoing improvement and growth. Monitor KPIs, analyze feedback, and implement improvements using data insights. Manage budgets and scheduling. Collaborate with sales, operations, and product teams for seamless customer experiences. Requirements Bachelor's degree Background in Manufacturing, private label or co-manufacturing preferred. Expertise in deal negotiation, commercial proposals, SIOP process and revenue delivery. Leadership experience Operations, Lean/continuous improvement background, preferred Strong analytics, CRM proficiency, and financial acumen. Excellent communication and cross-functional collaboration skills. Relocation support is provided.

Provides enterprise-wide strategic, operational, clinical, and financial leadership across the orthopedic service line, including outpatient practices, hospital-based services, ambulatory surgery centers, and ancillary services. This role serves as a senior operational leader and trusted partner to executive leadership and orthopedic physicians, accountable for service line performance including quality outcomes, patient experience, access, physician engagement, financial results, and growth. This role advances organizational strategy by standardizing operations, optimizing access and throughput, driving quality and safety, and fostering high-performing teams to deliver patient-centered care. Essential Job Functions/Accountabilities Practice Strategy and Physician Partnership: Leads the development and execution of the orthopedic service line and practice operations strategy aligned with organizational priorities. Serves as a senior operational partner and liaison to orthopedic physicians, physician leaders, and executive leadership. Co-facilitates physician practice management task force, ensuring physician input informs operational strategy. Identifies growth opportunities, service enhancements, and market expansion initiatives based on market trends and organizational goals. Operations Oversight and Performance: Provides executive oversight of day-to-day operations for central scheduling and authorization functions and all orthopedic clinic operations. Ensures efficient patient flow, scheduling, access, throughput, and resource utilization. Establishes, monitors, and improves key performance indicators related to access, productivity, quality, patient experience, and financial performance. Standardizes workflows, policies, and procedures to ensure consistency, scalability, and operational excellence. Financial Management: Develops, manages, and oversees service line and practice budgets, including forecasting, revenue, expense, and capital planning. Monitor financial performance including volumes, margins, productivity, and cost management initiatives. Analyze clinical, operational, and financial data to drive informed decision-making and performance improvement. Quality Safety & Compliance: Partners with clinical, quality, risk, and compliance leaders to drive quality improvement and patient safety initiatives. Ensures compliance with all regulatory, accreditation, licensure, HIPAA, OSHA, and organizational requirements. Monitors quality metrics, outcomes, and patient experience scores; lead corrective action and improvement efforts as needed. Growth and Organizational Cooperation: Partners with senior leadership and physicians to evaluate growth, expansion, and access optimization opportunities. Collaborate with Nursing, HR, IT, Finance, Quality, Patient Experience, and other departments to align orthopedic operations with organizational strategy. Establishes and maintains policies and governance structures that support sustainable growth and performance. People Leadership and Development: Recruits, leads, coaches, and develops orthopedic administrative and operational leaders. Builds leadership capability and succession planning to support long-term organizational success. Fosters a high-performance culture that promotes accountability, engagement, collaboration, and continuous improvement. Supports recruitment, onboarding, development, and retention of physicians, advanced practice providers, and staff. Other Responsibilities: Complete additional duties as needed in support of smooth, patient-centered clinic operations. All other duties not specifically assigned. Position Requirements Education: Bachelor's Degree required, in health-related field preferred; MBA, MHA or MHSA highly preferred. Experience: 7-10 years of demonstrated leadership and management experience required; four (4) or more years' experience in outpatient operations management and experience managing multiple healthcare clinic locations; in-depth experience working with multiple providers and a large non-provider staff preferred; proficient knowledge of the clinic's equipment and supplies necessary to deliver quality patient care. Technical Skills: Proficient in Word, Excel, PowerPoint programs; Basic knowledge of Orthopaedic, Sports, Emergency Department (ED) medicine, and Plastics and medical terminology; demonstrated business acumen; general financial analysis skills; excellent interpersonal skills; demonstrated excellent supervisory skills; good problem solver, independent thinker and detail oriented. Key Competencies: Patient-centered leadership with a strong commitment to quality, safety, and outcomes. Strategic, operational, and financial acumen within complex healthcare environments. Emotional intelligence with the ability to build trust, influence physicians, and navigate complex organizational dynamics. Data-driven decision-making with the ability to translate insights into actionable strategies. Change management expertise with demonstrated success leading transformation and standardization. Collaborative, transparent leadership style that fosters engagement and accountability. Certifications/Licenses/Registrations: Current or previous license to practice as registered nurse in the State of Ohio preferred. Build Your Career with Crystal Clinic Orthopaedic Center At Crystal Clinic, people come first-patients and team members alike. Whether you're starting your career or bringing years of experience, you'll find a supportive environment where you can grow and make a real difference. Join our 5-star team of experts in orthopedics and plastic/reconstructive care, with over 50 board-certified physicians and 15+ locations across Northeast Ohio. What We Offer: Comprehensive Medical, Dental & Vision 100% Employer-Paid Life, Short- & Long-Term Disability 401(k) + PTO Voluntary Pet, Home, and Auto Insurance Benefits Tuition Reimbursement Employee Assistance & Wellness Programs

The Vice President of Operations is responsible for overseeing daily manufacturing, logistics, and workforce operations within a high-volume plastics extrusion environment. This role ensures efficient production planning, timely shipping, accurate inventory management, and effective labor oversight to support operational excellence and customer satisfaction. Key Responsibilities Production & Manufacturing Operations Plan and coordinate production schedules for 14 extrusion lines, aligning output with purchase orders and employee availability. Ensure accurate printing and application of product labels, maintaining compliance with specifications and quality standards. Monitor production efficiency and adjust schedules as needed to meet operational demands. Shipping & Logistics Schedule and process 3-5 full truckload (FTL) shipments per week. Manage and process 5-10 less-than-truckload (LTL) shipments per day. Coordinate with carriers and internal teams to ensure timely and cost-effective shipments. Procurement & Inventory Management Order and manage monthly raw material requirements based on production needs and supplier lead times, including: 200,000-400,000 lbs of PVC Approximately 50,000 boxes across 8 SKUs Approximately 50,000 cores across 8 SKUs Foam, foils, tape, and related materials Approximately 400 skids per month Maintain adequate inventory levels while minimizing waste and excess stock. Workforce Management Lead the hiring and interviewing of all temporary workers to support production demands. Assist with employee disciplinary actions in accordance with company policies and labor regulations. Support timekeeping and payroll accuracy by reviewing time clock records and verifying employee hours. Qualifications & Skills Proven leadership experience in manufacturing or industrial operations, preferably within plastics or extrusion environments. Strong knowledge of production planning, logistics, and inventory control. Experience managing high-volume raw material procurement and shipment coordination. Demonstrated ability to lead, interview, and support hourly and temporary workforce populations. High attention to detail, strong organizational skills, and the ability to manage multiple priorities simultaneously. 5+ years of experience in a leadership role within a manufacturing company Bachelors degree minimum

Join Us in Shaping the Future: Kendal at Home Seeks a Collaborative Chief Executive Officer (CEO) to Lead the Organization's Next Chapter. Are you a visionary leader passionate about enhancing the quality of life for individuals as they age in place? Kendal at Home-a nationally recognized, not-for-profit organization rooted in Quaker values-invites you to apply for the role of Chief Executive Officer (CEO). Why Kendal at Home? We're not just about numbers; we're dedicated to making a meaningful impact. As a leader in the field, we prioritize mission-driven results and ensure our resources directly benefit those we serve. What You'll Do: Lead with purpose across all operational aspects of the organization. Establish and drive long-term strategic goals and sustainable growth. Maximize opportunities from the Affiliate partnership growth the Kendal System Demonstrate versatility by actively engaging in a wide range of operational, administrative, and strategic tasks. Inspire innovation, efficiency, and collaboration among our dedicated team. - Champion exceptional service delivery to our valued members, Aligning our vision and mission with the needs of the community. Who You Are: A strategic thinker ready to immerse yourself in our daily operations, actively contributing to the advancement of our mission, engaging with all levels of our organization, fostering sustainable growth, ensuring financial soundness, and optimizing investment. Given Kendal at Home's lean executive structure, the CEO must be comfortable operating in a hands-on capacity, frequently stepping into multiple functional roles as needed to ensure organizational success. You'll be accountable to the Board of Directors and collaborate closely with other leaders within The Kendal Corporation and the Kendal System to shape the future of aging in place. Qualifications: Strong foundation in business acumen with a deep understanding and compassion for delivering services to older adults. Comprehensive knowledge of the evolving landscape of senior health care and aging services, focusing on the life plan at home business model and actuarial principles. An advanced degree in healthcare, business administration, finance, or law is preferred; however, proven experience and demonstrated behavioral competencies will be highly regarded. Extensive professional experience in leadership roles. High emotional intelligence with a strong emphasis on building relationships and community connections. Proven strategic thinking and problem-solving skills. Excellent communication abilities, both written and verbal. We invite qualified candidates to apply and join a team dedicated to making a positive impact in the lives of older adults. If you're ready to make a difference and lead with compassion, we want to hear from you! Join our Kendal at Home team and experience an exceptional benefits package designed to enhance your health, well-being, and financial security. We are deeply committed to nurturing the health and happiness of our employees. Take advantage of benefits that empower both your personal and professional journey! Kendal at Home is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We Are: The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are: A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: * Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. * Develop and oversee functional designs and manage hand-offs with technical development teams. * Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. * Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. * Act as the primary SAP Supply Chain capability contact and support project governance. * Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. * Contribute to business development, proposal submissions, and client presentations. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. * Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: * You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. * You are known in the market by partners, customers, and SAP as a thought leader in supply chain. * You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. * You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. * You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Locations

The Sr Operations Manager (Plastics) is responsible for leading the plastics manufacturing division within a high-volume production environment. This role partners closely with plant leadership to drive safety, quality, delivery, and cost performance, while overseeing supervisors and frontline teams across 3 shifts. The ideal candidate is a hands-on leader with plastics manufacturing expertise who can foster a strong team culture, develop talent, and ensure operational excellence. Sr Operations Manager (Plastics) Responsibilities: Lead safe, compliant, and efficient plastics manufacturing operations. Oversee supervisors and operators across production, assembly, blow molding, injection molding, and quality. Develop and implement strategies to improve efficiency, reduce costs, and enhance production results. Ensure on-time delivery and production metrics are consistently met. Collaborate with Quality, Engineering, Scheduling, Supply Chain, and Safety teams to achieve plant objectives. Manage staffing levels, workforce planning, and budget targets. Coach and develop supervisors and staff to strengthen engagement and team performance. Review operational data and reports to identify improvement opportunities. Serve as an active member of the manufacturing leadership team and support special projects. Sr Operations Manager (Plastics) Requirements: Bachelor's degree in Engineering/ Business, or a related field preferred. 3 - 10 years of supervisory experience in a team-based environment. Experience in a process-oriented, customer-focused, quality-driven production setting. Proven leadership experience in plastic manufacturing required. Strong knowledge of blow molding, injection molding, and plastics processing. Lean/Six Sigma or continuous improvement experience strongly preferred. Demonstrated ability to drive cultural change, build strong teams, and improve morale. Hands-on leadership style with the ability to engage directly on the production floor. Occasional overnight travel required.

Host Pros is Northeast Ohio's #1 short-term rental management company, operating 80+ high-end vacation rentals and growing rapidly. We're known for our four core values: Don't Compete, Dominate • Always Be Curious • It's Never Just Business • Unreasonable Hospitality. We're looking for a strong, people-focused Director of Operations to lead our Cleaning, Maintenance, Guest Experience, QC/Onboarding, and field teams while ensuring exceptional experiences for guests and property owners. What You'll Do Lead and develop the Operations Team (cleaning, maintenance, guest experience, runners). Hold team members accountable and maintain a culture of ownership, clarity, and high expectations. Communicate proactively with clients; handle escalations with professionalism and calm. Ensure every property meets Host Pros' standards for quality, safety, and hospitality. Oversee turnovers, maintenance workflows, guest support, and property technology (locks, cameras, apps). Manage vendor relationships; recruit and evaluate teams and tradespeople. Anticipate issues before they happen (weather, seasonality, property quirks). Lead operational meetings and drive process improvements as we scale 50%+ in the next year. What Success Looks Like Review scores of 9.70+ across 80+ listings Smooth, predictable operations with minimal surprises Direct reports consistently hitting goals High client satisfaction and trust Strong team alignment with Host Pros values What We're Looking For Leadership & Communication Proven experience managing people in a fast-paced, service-focused environment Strong communicator; confident having hard conversations High emotional intelligence and calm under pressure Skills & Experience Operations, hospitality, STR, or property management experience preferred Strong problem-solver; comfortable making decisions independently Tech-savvy and quick to learn new platforms Basic knowledge of home systems (HVAC, plumbing, electrical) a plus Logistics Based in Northeast Ohio with reliable transportation Works Wednesday-Sunday; available for urgent issues Compensation & Benefits $70,000-$80,000 base salary Performance-based bonus Health, dental, vision insurance Paid time off

THE OPPORTUNITY: Textbook Painting is seeking a strategic Operations Manager to lead our field operations team. We're at an exciting growth stage and need a leader who can help us scale while maintaining the quality and culture that got us here. This is a senior leadership role that requires a strategic mindset, the ability to build and implement systems with long-term ROI, and a talent for developing leaders who can scale with the company. You will report directly to the President and have meaningful influence on company strategy and direction. The primary focus is people development, systems improvement, capacity planning, and ensuring the company hits its short and long-term goals. PRINCIPAL RESPONSIBILITIES: Lead and develop middle managers through weekly 1:1s and coaching Own operations P&L through Gross Profit-drive profitability through labor efficiency and smart resource allocation Build scalable systems for quality control, safety, and operational efficiency Partner with Sales, HR, and Finance to solve cross-functional challenges Manage vendor relationships and negotiate favorable terms with paint suppliers Plan workforce capacity to meet seasonal demand fluctuations Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries Manage and recruit sub-contractors to ensure work meets quality standards IDEAL CANDIDATE: 3+ years operations management experience; field-service or trades industry preferred Experience as a "manager of managers"-leading supervisors and team leads Demonstrated P&L ownership with financial accountability Track record of implementing operational systems with long-term ROI Strong analytical mindset-uses data to inform decisions WHAT WE OFFER: $90,000.00 - $125,000.00 from salary and performance based bonus opportunities Health, dental, and vision insurance 401(k) with company match PTO and paid holidays Professional development budget Real authority to make decisions and shape the operation ABOUT TEXTBOOK PAINTING: We're a residential painting company serving Greater Cleveland for almost 20 years. With approximately 35 field staff and a growing office team, we've built our reputation on exceptional customer service and investing in our people. Our services include interior painting, exterior painting, and cabinet refinishing. Awards & Recognition: Crain's Cleveland Business Top Employer Inc. 5000 Fastest Growing Companies Weatherhead 100 Our Core Values: 1. Follow the Golden Rule and build lifelong relationships 2. Take pride and ownership in everything you do 3. Continually learn and teach others 4. Face challenges and obstacles like a buffalo-head on 5. Lead with a servant's heart and a team-first attitude

Keystone Agency Partners (KAP) is a rapidly growing insurance brokerage platform that acquires and partners with independent insurance agencies throughout the United States. KAP provides best-in-class services and capital investment that unlocks potential and delivers outsized and profitable growth within its platform agencies. Keystone Agency Partners was founded in 2020 in partnership with Keystone Insurers Group, Inc. and affiliates of Bain Capital, LP. For more information please visit: ******************************* Senior Director of Agency Evolution Position Summary: The Senior Director of Agency Evolution is a strategic leadership role focused on accelerating growth across a network of agency partners through peer collaboration, sales enablement, and operational consulting. This individual will lead high-impact mastermind-style groups, oversee producer training programs, and facilitate strategic planning engagements. The ideal candidate is a seasoned business consultant with deep experience in agency operations, sales development, and financial performance analysis. Key Responsibilities: CEO Peer Exchange Groups (IMPACT Groups) - 50% of Role Facilitate and lead mastermind-style groups of agencies, meeting twice annually for full-day sessions. Guide agencies through structured discussions on business performance, staffing, financials, and strategic challenges. Manage logistics and growth of the program, expanding from 4-5 groups to 6+ network partner groups and 2-4 platform partner groups. Ensure each agency receives focused "hot seat" time to present and receive peer feedback. Producer Training Program (Top Speed) - 30% of Role Oversee design and quality control of a 12-month sales training program for producers. Coordinate with vendors, tech platforms (e.g., CoachAccountable, Smartsheet), and internal staff to ensure program excellence. Support live training events and cohort launches (3-4 per year), including on-site facilitation. Assist with program operations. Strategic Planning Engagements - 20% of Role Conduct on-site strategic planning sessions with platform partners. Analyze agency books of business, staffing structures, payroll, and financials. Develop actionable growth strategies and identify operational bottlenecks and hiring needs. Other duties as assigned. Qualifications: Bachelor's degree preferred, but not required Minimum 7+ years in agency operations, sales leadership, or consulting Proven track record in growth strategy, financial analysis, and organizational development Experience in insurance industry consulting (e.g., Reagan, Excensure, or similar) highly preferred Strong facilitation and coaching abilities Excellent analytical and strategic thinking skills Comfortable managing multiple stakeholders and vendor relationships Ability to wear multiple hats and thrive in a dynamic, entrepreneurial environment Flexible to travel domestically up to 20% for live engagements and on-site arrangements Ability to pass a criminal background check, as permitted by law Physical Requirements Frequently sit, stand and walk Regularly required to talk or hear Frequently required to use hands or fingers to handle or feel objects, tools or controls Occasionally required to climb or balance, stoop, kneel, crouch or crawl Occasionally lift and/or move up to 25 pounds Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus The noise level in the work environment is usually moderate Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary Office Location: 425 Literary Road, Cleveland, OH 44113 (Hybrid Work Options) Salary Transparency Statement: In accordance with state and local pay transparency laws, we will provide the applicable salary range upon request to candidates who reside in jurisdictions where such disclosure is required. Benefits: Competitive Compensation Package Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

The Private Banking Business Unit Head for Dollar Bank's Cleveland Market will have primary responsibility to significantly grow the Private Banking loan and deposit portfolio in Northeast Ohio. Execution will occur by providing a high-level of service to existing customers to ensure retention and growth of relationships and through acquisition of new customers. The Division Manager will also be responsible for leading and developing a high performing lending/sales team of loan officers, underwriter(s), and administrators in the Northeast Ohio market. Qualifications: Bachelor's Degree required. Will consider commensurate experience. MBA or relevant financial professional license/certification preferred. Minimum 5 years of direct leadership and management experience of professional employees required. Proven networking skills with high-net-worth clients and centers-of-influence (i.e., attorneys, CPAs, and wealth managers). Engagement is paramount to increasing Bank visibility in the market and communities we serve. Strong analytical skills with the ability to analyze business and individual financial statements and tax returns. Ability to execute sound judgement and decision making that is always in the best interest of the Bank and customer. Exceptional verbal and written communications. Ability to plan strategically and execute goals. (Goal targets are assigned and SVP will be responsible for plan development and leading a team and individuals to meeting targets. Ability to pivot and adjust as markets change and the Bank's priorities change. Lead by example as a role model of appropriate time management and professional demeanor. Team player mentality Savvy and disposition to work with and build relationships with Senior Management team in Cleveland and Pittsburgh Markets, and with all lenders and administrators Bank-wide. Proven track record of underwriting both commercial and retail loans. Proficient knowledge of products and services offered by financial institutions, including Dollar Bank. Principle Activities and Duties: Management of the Private Banking loan and deposit portfolio in Northeast Ohio to include developing a department business plan and setting and monitoring goals for the department, officers and supporting personnel. Responsible for ensuring the operational integrity of the Division. This covers, among other things, preparation of accurate and professional loan proposals for review and approval by Senior Management and the Credit Committee, as well as managing pricing and fees; collections; and complying with government regulations for retail and commercial products. Ensure collaboration between Private Banking lenders and Dollar Bank managers and lenders in other business units, including branch personnel, with respect to referrals and calling efforts Collaborate with the Marketing Department to create collateral reflective of the benefits of banking with Dollar Bank. Generate leads for Private Banking, as well as for business units. Assist Private Banking Lenders and colleagues in other business units with closing business, when needed. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Compensation: 170,000- 220,000

The Lake Erie Crushers are a professional baseball team based at ForeFront Field in Avon, Ohio, just 18 miles west of Cleveland. We compete in the Frontier League, a proud MLB Partner League, and have brought a family-friendly, fan-oriented experience to Northeast Ohio since 2009. As Lorain County's only professional sports franchise, the Lake Erie Crushers are the largest economic driver in Lorain County, hosting more than 200 events per year that include over 50 baseball games, concerts, charity functions, and other events that bring the community together. Len Komoroski is the Crushers Chairman and Managing Partner, and the team is led by President Vic Gregovits. Jared Lemieux, a Maine Baseball Hall of Fame inductee, is in his fourth season as field manager. The Director of Administration will oversee the execution of all financial and administrative day-to-day operations of the Lake Erie Crushers and ForeFront Field. This role is responsible for financial reporting, long range planning, and business analysis for the organization. This role will include payables, receivables, payroll, insurance, workers' comp, employee health care, and human resources. It is an integral part of the management team as we build a model organization. This position reports directly to the team President. Key Responsibilities • Oversee the day-to-day accounting operations. • Management and reconciliation of all bank accounts and credit cards. • Track and pay accounts payable. • Create and manage accounts receivable. • Develop and monitor comprehensive set of controls designed to mitigate risk and enhance accuracy of company's financial reporting results comply with generally accepted accounting principles. • Tracking and processing monthly sales tax. • Assist with long term strategy. • Develop, manage and automate daily revenue reports. • Create and manage a strong purchase order process. • Manage HR - related functions such as benefits enrollment, onboarding, evaluation process, W-2s, and compliance tasks. • Develop process to on board and train seasonal employees. • Process payroll and journal entries, oversee payroll taxes and insurance. • Develop budgets, forecasts, and cash flow models. • Prepare and distribute monthly financial statements and commission reports. • Monitor budget variances and recommend corrective actions. • Support audits and tax filings. • Maintain compliance with federal, state, local regulations and advise leadership on legislative changes. • Build business intelligence dashboards to visualize key financial metrics and key performance indicators. • Support data driven decision making by gathering, analyzing data and recommending actionable insights. Qualifications • 2-3 years' experience in accounting and business analysis, preferably with the sports or entertainment industry. • Bachelor's degree • Proficiency with Microsoft Office, QuickBooks, Excel, SharePoint, Teams. • Experience with ticketing systems- a plus • Experience with BI tools • Strong team player • Flexibility to work evenings, weekends, holidays. • Strong problem-solving skills, including the ability to analyze current business opportunities and implement recommended solutions. • Excellent leadership, verbal, and written communication skills. • Ability to maintain confidentiality, professionalism, and discretion at all times. • Additional Duties as assigned. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Operations Manager - Pavement Marking Operations The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch's market presence and establish it as the preferred provider of high-quality pavement marking services in the region. Key Responsibilities Customer Relationship Management · Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients. · Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service. Business Development · Identify and pursue new business opportunities within the region to expand the customer base. · Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed. Team Leadership · Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals. · Foster a collaborative, safe, and productive work environment with clear expectations and accountability. · Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk. Project Management & Estimating · Accurately evaluate job requirements and prepare competitive, profitable estimates and bids. · Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion. Safety & Compliance · Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards. · Conduct regular safety meetings, audits, and inspections to maintain a safe working environment. Required Qualifications · 5+ years of experience in construction or the pavement marking industry · At least 3 years of experience in estimating, project management, or a leadership role · Proven ability to build and maintain strong customer relationships based on trust and service quality · Strong estimating and cost-control skills in construction or pavement marking projects · Demonstrated experience leading and motivating high-performing teams · Knowledge of OSHA regulations, DOT requirements, and construction safety best practices · Excellent communication, problem-solving, and negotiation skills Preferred Qualifications · Bachelor's degree in Construction Management, Business, or a related field (or equivalent experience) · Prior experience in pavement marking or road construction · Familiarity with estimating software and project scheduling tools Benefits · Health Insurance · Dental Insurance · Vision Insurance · 401(k) Retirement Plan

Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving long-term operational excellence. This is a hands-on leadership opportunity for someone who thrives in fast-paced production environments and enjoys building strong teams, efficient processes, and scalable systems. As Operations Manager, you will oversee all aspects of facility operations, including production, logistics, maintenance, safety, and people leadership. You will work closely with senior leadership to implement operational strategy, improve performance, and support initiatives that span both short- and long-term horizons. What You'll Do Lead and support supervisors and hourly staff Oversee daily production, workflow, and logistics Ensure safety, quality, and regulatory compliance Coordinate maintenance and equipment care Support hiring, training, and performance management Drive productivity and continuous improvement What We're Looking For 3-5+ years of supervisory or plant leadership experience Background in production, laundry, manufacturing, or similar operations Strong communication and people leadership skills Comfortable in a fast-paced, hands-on environment High school diploma or associate degree preferred

Operations Manager - Reese Brands At Reese Consumer Health, we put Consumers First! Our diverse product portfolio includes category leading brands such as Reese's Pinworm , Reese's Colotest and new brands such as LiceGuard As Reese focuses on an aggressive growth strategy, we are looking for a technical and insight driven Operations Manager to help take our business to the next level. Founded in 1907 and headquartered in Cleveland, Ohio, Reese Consumer Health is a consumer-first, insight-driven company with nearly 120 years of expertise in manufacturing, marketing, and collaborating with retailers. Reese helps organizations create innovative OTC products and supplements, leveraging deep industry knowledge to deliver high-quality solutions across the healthcare sector. With an expanding portfolio of brands, Reese is committed to driving consumer health innovation through omnichannel strategies that reach a wide range of consumers across multiple retail and distribution channels. POSITION SUMMARY: The ideal candidate is a results-oriented Operations Manager who will provide hands-on leadership for our manufacturing facilities. Reporting to the Director of Operations, this role is responsible for the oversight of the Production and Maintenance functions across two manufacturing plants. The Operations Manager will drive operational excellence by managing Production Supervisors and leading a total team of 30-40 employees. The primary objective of this role is the execution of daily plant operations, delivering on Reese's core goals regarding Safety, Quality, Delivery, Productivity, and Cost. RESPONSIBILITIES: Achieve monthly and annual operating plan as defined by the Operations KPIs and company financial goals. Provide visible, hands-on leadership across two plant locations, ensuring consistent communication and policy enforcement at both sites. Own the talent lifecycle for the facility by partnering with HR to interview and hire top talent, while implementing training matrices that upskill staff and ensure a flexible, cross-trained workforce to cover production needs. Directly manage, coach, and develop Production Supervisors, empowering them to lead their shift teams effectively. Foster a high-performance culture among the 30-40 employee workforce, managing performance reviews, training matrices, and disciplinary actions when necessary. Facilitate daily operations meetings to align the team on shift goals, immediate issues, and production targets. Champion a safe work environment by ensuring compliance with applicable regulations, implementing high standards, and driving a continuous improvement mindset across the team. Maintain audit readiness within a GMP-regulated environment by enforcing strict adherence to Reese's Quality Management System, including production records, labeling processes, line clearance, housekeeping standards, and PPE protocols. Consistently execute on strong production schedule attainment. Optimize resource allocation and capacity planning (equipment, personnel, and materials) to support. Ensure Production delivers on customer expectations for On-Time Delivery (OTD) and Fill Rate. Oversight of the Maintenance function, ensuring preventive maintenance (PM) schedules are executed to minimize unplanned downtime. Apply Continuous Improvement and Lean practices such as standard work, 5S, problem solving, and root cause analysis to improve Operational KPIs. Drive improved asset utilization by tracking Downtime and OEE (Overall Equipment Effectiveness) trends and implementing improvement initiatives. Act as a collaborative leader, working with Quality, Supply Chain, HR, Finance, and Sales/Marketing to solve business challenges and meet Reese's goals. REQUIREMENTS: Bachelor's degree in Business, Engineering, Supply Chain, Industrial Management or related discipline. In lieu of degree, 5 years of experience in related work. 3-5 years management experience in manufacturing environment required Experience managing Front Line Supervision required Ability to handle multiple priorities simultaneously Strong communication and people leadership skills Proficient knowledge of MS Office (Word, Excel, PowerPoint) Job Type: Full-time SKILLS: Collaborative mindset with agency, digital, and sales partners. Strong technical and system management skills. Analytical rigor (research assessment, business performance data, financial assessments). Ability to assess, develop and implement innovative business solutions. Proven ability to work cross-functionally and lead teams. Collaborative, strong team player. Strong interpersonal/communications skills. Timeline/critical path management. Strong verbal and written communication skills with internal and external stakeholders and technical and non-technical audiences. Reese Consumer Health offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. SCHEDULE DEMANDS: General schedule is an 8-hour Monday - Friday assignment. Employee must be willing to work additional hours as required, including early mornings, and/or weekends. Reese Pharmaceutical is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in food and beverage manufacturing. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily plant operations for shipping & receiving, and production Introduce new equipment, products and processes Ensure regulatory, compliance and regulations Manage production floor cleanliness Qualifications 3+ years of experience in leadership role Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business

Salary: $100,000+ depending on experience Skills: ABA Treatment Plans, Clinical Supervision, BCBA Certification, Leadership, Communication About the Health Care Company / The Opportunity: A leading provider in the health care industry, our client is dedicated to delivering personalized Applied Behavior Analysis (ABA) therapy to children and adolescents diagnosed with Autism Spectrum Disorder (ASD). As a BCBA Regional Director, you will join an expanding team focused on responsible and sustainable growth, making a significant impact on the lives of families through evidence-based treatment and hands-on collaborative care. This opportunity offers a flexible hybrid schedule, comprehensive benefits, and individualized mentorship to support your professional development and leadership journey in a dynamic clinical environment. Responsibilities: Develop, monitor, and oversee ABA treatment plans to meet individualized client needs. Provide direct clinical supervision to behavior technicians and Case Supervisors, ensuring quality service and adherence to best practices. Guide staff in implementing treatment and behavior plans, including conducting Functional Behavior Assessments (FBAs). Establish, monitor, and update program goals, protocols, and measurement systems regularly. Supervise and educate parents, adjusting treatment plans in response to authorized hours and parent feedback. Address client, family, and staff issues in a timely manner, escalating as appropriate to management. Prepare and submit progress reports to clinical leadership in accordance with established standards. Lead staff mentorship initiatives to support retention, growth, and ongoing training. Must-Have Skills: Master's degree in psychology, child development, special education, applied behavior analysis, or related field. BCBA certification or licensed healthcare professional (as required by state regulations). Demonstrated experience in clinical supervision within ABA therapy settings. Exceptional communication, organization, and leadership skills. Strong commitment to upholding the organization's mission and vision. Nice-to-Have Skills: Minimum of 2 years' experience in Applied Behavior Analysis. Proficiency in developing behavior reduction goals and behavior-analytic skill acquisition plans. Prior hands-on experience as a Behavior Technician or Case Supervisor implementing ABA treatment plans. Experience with electronic documentation systems such as CentralReach. Knowledge of current research and best practices in ABA therapy.

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor! Title: Channel Operations Manager Location: United States; Remote, EST Experience: Mid-Senior Level Job Function: Business Transformation Employment Type: Full Time Industry: Computer and Network Security Job Summary We'relooking for a Channel Operations Manager who wants to build and scale the systems, processes, and data that power Keyfactor'sglobal channel motion. The Channel Operations Manageris responsible formanaging,optimizing, and improving the systems, processes, and data that support Keyfactor'sglobal channelgo-to-marketmotions. This role is part of the RevOpsorganization (Business Transformation) and focuses on operational excellence rather than direct partner engagement. The person in this rolewill own the day-to-day administration and enhancement of the Partner Portal,maintaindata quality for partner program operations, ensure channel-related CRM processes are functioning effectively, and support reporting needs for channel leadership. Acting as a critical operational resource, the Channel Operations Manager collaborates closely with CAMs,Operations,Finance and Business Analytics to drive scalable, efficient processes and high-quality data that enable informed business decisions. This is a global role, working with US, EMEA and APAC teams Applicants must hold US citizenship or US permanent resident status. Job Responsibilities Partner Portal Operations & Optimization Oversee the day-to-day functionality, performance, and user experience of the Partner Portal. Partner with the Business Analytics team for advanced reporting requests and datadeep-dives. Prepare insights that support decision-making for the SVP and VP of Channel Sales. Cross-Functional Collaboration Act as the operational right hand to SVP/VP Channel, ensuring alignment on priorities, program needs, and process enhancements. Participate in cross-departmental initiatives related to system integrations, partner experience improvements, and revenue enablement. Providesubject-matterexpertiseon channel operations during cross-functional project planning and execution. Implement system updates, enhancements, and configuration changes to improve usability and partner engagement. Coordinate feedback from Channel Account Managers (CAMs) and internal stakeholders toidentifyimprovements and manage a backlog of portal enhancements. Develop andmaintaindocumentation, user guides, and internal enablement materials for portal functionality. Channel Process Optimization Champion process improvements across channel and resale workflows to support scalability and operational excellence. Partner with cross-functional teams (Channel Sales, Sales Ops, IT, Finance, Legal) to refine systems and processes related to partner onboarding, deal registration, renewals, and program compliance. Ensure alignment with broader RevOps standards, system architecture, and governance requirements. CRM & Systems Management (Salesforce & Related Tools) Support administration and optimization of Salesforce channel-related objects, workflows, and reporting structures. Ensure accuracy of channel data, including partner records, tier assignments, program compliance, and account mapping. Troubleshoot system issues, coordinate fixes with IT/CRM teams, and test updates prior to deployment. Maintain system rules, validation, and data governance for channel-related fields andautomations. Partner Program Administration Maintainaccuratepartner program tiering according to program rules and criteria. Support program audits and ensure partner compliance with program requirements. Coordinate updates to partner program assets and information in relevant systems, including the Partner Portal and internal documentation. Reporting & Insights Build andmaintainbasic operational reporting for Channel leadership (e.g., partner tiering, portal usage, deal registration trends). Strong analytical skills. Self-motivated with the ability to manage projects to completion with minimal oversight. Able to thrive in a fast-paced, deadline-driven environment. Demonstrated ability to influence, motivate, and mobilize team members and business partners. Ability to use original thinking to translate goals into the implementation of new ideas and design solutions. Minimum Qualifications, Education, and Skills High School diploma, or equivalent experience. Strong business and technology acumen. Experience managing or participating in cross-functional projects. Strong knowledge of Microsoft Operating Systems and products. Significant experience in a similar role. Strong company software technology knowledge. Significant Salesforce experience or another CRM. Experience managing or working with Partner Portals or similar partner-facing platforms. Proficient in Microsoft Windows and Office. Strong oral and written communication skills. Strong organizational, multi-tasking, and time management skills. Strong collaboration skills within a team and other areas. Strong interpersonal skills. Travel Requirements Up to 10% travel time required. #LI-DNI Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Generous paid parental leave globally. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings - followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in every team member: Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver with agility. We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United by respect. Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teams make "it" happen. Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time. Keyfactor Privacy Notice

Responsibilities: Oversee all estimating activities for commercial projects up to $15M, including management of team-assigned pursuits and execution of complex, high-risk estimates. Maintain disciplined estimating procedures, standardized scopes, and reliable historical cost data to support consistent, repeatable outcomes. Develop strong client relationships, support business development efforts through site walks and meetings, and lead broad subcontractor outreach, qualification, and bid strategy. Leads the Pre-Construction and Estimating function with full accountability for delivering accurate, timely, and competitive bid packages. Provides direct leadership to the Estimating team, oversees all bid development, and reviews and approves final estimates prior to client submission. Establishes and upholds best-in-class standards for quality, rigor, and accountability across the pre-construction process. Assign workload, mentor and develop Estimating team members, and collaborate to ensure complete scopes, accurate pricing, and defensible proposals. Identify risk and opportunity within estimates, approve final bid submissions, and ensure a smooth handoff to Project Management following award. Other duties as assigned. Required Experience: Bachelor's Degree in Construction Management desired. 10 years' experience in commercial construction. Experience with construction estimating. Experience leading a pre-construction or estimating team, Certified Professional Estimator (CPE) designation preferred. Benefits: Health Insurance Dental Insurance Vision Insurance 401K Paid Time Off Direct Hire Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire