Patient Care Coordinator Behavioral Health
Patient access representative job in Conway, AR
The Patient Care Coordinator (PCC) is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Behavioral Health Units. This includes the coordination of personnel to meet patient and provider care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of adult psychiatric and medical detox patients. The PCC will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The PCC will demonstrate a commitment to teamwork through effective collaboration efforts.
SAFETY SENSITIVE POSITION
This position is designated as a "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
patients/customers which Conway Regional is responsible for in providing and
supporting the delivery of health care related services.
teamwork through effective collaboration efforts.
Qualifications
* PRE-HIRE QUALIFICATIONS:
* Registered Nurse with current, active license to practice in Arkansas, required
* Proof of the highest level of nursing education achieved, required
* Bachelor of Science in Nursing, preferred
* At least 2 years of clinically related or quality improvement experience, preferred
* Professional Board Certification, preferred
Auto-ApplyPatient Care Coordinator-Searcy, AR
Patient access representative job in Searcy, AR
Sound Advice Hearing Doctors, part of AudioNova 3522 E. Race Ave. Searcy, AR 72143 Current pay: $15.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Representative II, Customer Service - New Patient Care
Patient access representative job in Little Rock, AR
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Service Coordinator - Clinical - Home Health
Patient access representative job in Searcy, AR
Job Description
The Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services.
Responsibilities
• Schedule patient assessment visits, including Oasis visits, in a timely manner.
• Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards.
• Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity.
• Reschedule missed visits within the current week or escalate to Clinical Manager.
• Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed.
• Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager.
• Monitor hospitalized patients and ensure appropriate team follow-up.
• Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits).
• Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff.
• Run applicable reports and take appropriate workflow actions.
• Assist with patient transfers between care centers and/or Hospice services.
• Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs.
• Perform referral and intake duties in absence of Intake Coordinator.
• Obtain and document verbal orders for patients in accordance with licensure requirements.
Qualifications
Associate degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) required
Minimum 1 year administrative experience in a healthcare setting
Scheduling experience in healthcare is preferred
Current unencumbered license to practice as a Licensed Piratical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN)
Registrar- PHS Online
Patient access representative job in Little Rock, AR
The Registrar provides administrative and secretarial support for the Campus
Director/Headmaster and department. In addition to typing, filing and scheduling, performs
duties such as financial record keeping, coordination of meetings and conferences, obtaining supplies, coordinating direct mailings, and working on special projects. Also, answers non
routine correspondence and assembles highly confidential and sensitive information. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload, recommends changes in office practices or procedures.
Qualifications:
Education/Certification:
1 year certificate from college OR technical school
Experience:
2+ years of experience in working within an office environment.
2+ years of experience working with the Google and Microsoft Office suite of applications
2 years of related experience and/or training; or equivalent combination of education and
experience.
Required Knowledge, Skills, and Abilities (KSAs):
Able to alphanumerically and chronologically file documents, develop office procedures,
and follow directions.
Able to handle confidential information in a professional and secure manner.
Able to answer phones, take messages, and direct others to the appropriate staff and/or
department.
Able to type 60+ WPM.
Able to work office equipment.
Able to disseminate information according to ResponsiveEd, State, and Federal
Guidelines.
Excellent verbal and written communication skills.
Ability to learn customized computer programs.
Ability to communicate effectively verbally and in writing with staff, students, and
parents.
Ability to manage multiple priorities effectively.
Ability to develop and maintain effective working relationships.
Ability to travel as necessary.
Responsibilities and Duties:
Assist parents in completing Enrollment forms and ensure Cumulative Record folders are
completed according to state and school requirements.
Communicate effectively with Parents and corporate staff via email, telephone, fax, and
in person in a professional manner.
Assist with reports for the school, faxes or email reports to the appropriate corporate
staff.
Ensure timesheets are completed daily and sent to corporate staff prior to each payday.
Ensure curriculum order is compiled and sent to corporate staff.
Complete Purchase Order (PO) for corporate staff approval so that school supplies may
be ordered
Maintain Student Attendance Records.
Ensure appropriate enrollment forms are completed in a timely manner.
Track students who leave or withdraw from the school and ensure appropriate
documentation of withdrawal codes.
Greet visitors, determines nature of business, and direct visitors to the appropriate
destination.
Talk with student encountering problems, resolve problems, or direct student to teacher
or Campus Director.
Answer telephones to provide information, take messages, or transfer calls to the
appropriate staff and/or department.
Accept, track, and deposit funds for lunches, school supplies, and student activities.
Organize and manage the meal program to follow federal and state guidelines.
Prepare the daily and monthly reports and email reports to the appropriate corporate
staff.
Compile transcripts for students.
Perform special projects, during and after normal business hours, and other duties as
assigned. NOTE: After normal business hours may include, but is not limited to,
Saturdays.
Travel as necessary.
Equipment Used:
All equipment required to perform jobs duties and task previously described.
Physical / Environmental Factors:
The physical demands are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive
Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other
legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
Patient Service Rep - Little Rock Diagnostic Clinic
Patient access representative job in Little Rock, AR
Apply Description
Patient Services Rep.:
This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians.
Responsibilities:
• Provides initial contact for LRDC patients.
• Greets patients as they arrive and directs them to their respective physicians or to designated departments for specific testing.
• Receives phone calls from patients, hospitals, and physicians to schedule and coordinate appointments.
• Prepares patient appointment cards and instructions for future appointments and future testing.
• Directs patients to the business office, as needed, for financial arrangements including co-pays, referrals, etc.
• Mails new patient information and medical histories for completion by patients.
• Obtains signatures for medical releases.
Qualifications:
1. High school diploma or GED preferred
2. Previous patient scheduling, call center or reception experience preferred
3. Familiarity with Medical Terminology preferred
4. Able to work in a high volume/fast-paced environment
5. Ability to work with sensitive and confidential information
6. Operating knowledge of personal computers and MS Windows and Office applications (including Word, Excel and Outlook)
7. Must be able to interact with patients in a responsible, professional and ethical manner
Personal Care Specialist-FT 6A-6P Rotating Schedule
Patient access representative job in Bryant, AR
Job Description
???? Job Posting: Personal Care Specialist
Department: Nursing
Reports To: Wellness Director
???? Purpose
Join a vibrant care team dedicated to delivering exceptional service that honors dignity, choice, and well-being for every resident.
????️ Key Responsibilities
• Safety Sensitive Role: Must maintain constant alertness to ensure safe performance of essential duties.
• Assist residents with daily activities and simple treatments as outlined in their service plans.
• Support residents experiencing emotional or behavioral challenges.
• Provide additional services such as laundry and pet care (note: team members with allergies or pregnancy should consult their supervisor).
• Communicate resident needs and preferences to help revise service plans.
• Observe and report resident concerns to the LPN or Medication Tech/Aide.
• Participate in onboarding, annual training, and team meetings.
• Follow all company policies and procedures.
• Perform other duties as assigned by the Wellness Director.
• Management reserves the right to modify responsibilities at any time.
✅ Skills & Qualifications
• Must be at least 18 years old.
• Strong communication skills in English (verbal and written).
• Must meet applicable state/provincial health requirements.
• Maintain certifications as required by state/provincial regulations.
???? Physical Requirements
This role involves:
• Standing, walking, sitting, bending, reaching, pushing, pulling, stair climbing, grasping, manual dexterity, stooping, kneeling, crouching, vision acuity, talking, and hearing.
• Ability to lift up to 50 pounds with or without reasonable accommodations.
Exposure Risk Classification: May involve unplanned tasks with potential exposure to blood, bodily fluids, or tissues that could contain AIDS, HIV, or Hepatitis A, B, or C.
FT 6A-6P Rotating Schedule
Front Desk Coordinator - Little Rock, AR
Patient access representative job in Little Rock, AR
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part time: Monday, Friday & Saturday * Must be willing to work Monday, Friday & most Saturdays *
Holiday Pay
Competitive Pay $16/hr - $18/hr with lucrative BONUSES
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyPatient Experience Associate (Front Desk)
Patient access representative job in Little Rock, AR
About the role
The Front Desk Associate is responsible for being the first point of contact as patients come into the medical center. They greet patients, collect their information, answer any questions, schedule appointments, answer telephones, and verify insurance information.
The Front Desk Associate displays an elevated level of professionalism and engages resources and fellow team members within the center to deliver high level results.
What you'll do
PRIMARY RESPONSIBILITIES:
Greeting patients and guests
Conduct check-in process and check-out process via Electronic Health Record
Aid patients with completion of required paperwork.
Secures patient information and maintains patient confidential health information.
Schedule and triage appointment requests for urgency according to approved protocols consistent within Sage Health's Appointment and Scheduling Guidelines.
Make reminder calls to patients for upcoming appointments.
Collect co-payments, per patient's health plan requirements.
Complete insurance verification prior to patients' appointment.
Answer all phone calls and routing to appropriate personnel.
Update electronic health record with current information.
Consult medical assistant or licensed clinician for clinical decision making whenever necessary
Use applicable functionality in the Electronic Health Record to take messages and communicate with clinicians.
Monitor daily reminder call logs to reschedule appointments as needed.
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits.
Participates in center and market interdisciplinary teams related to patient care plans, and outcomes.
Aid coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork.
Addresses patient problems/concerns as may arise
Perform other duties as assigned
Qualifications
REQUIRED QUALIFICATIONS:
Office Administrative/Receptionist/Clerical/Customer Service experience in a fast-paced, heavy phones environment.
Professional demeanor and communication always.
Must be organized and attentive to detail.
Ability to manage competing priorities.
Resourcefulness in problem solving
Able to take and follow through with assigned tasks and accountability.
Ability to work in a fast-paced environment
Experience with Microsoft Office Word, Outlook, and Excel.
PREFERRED QUALIFICATIONS:
High School Diploma or equivalent
Experience working with an electronic health record
Experience in processing referral authorizations
Medical office or hospital patient access registration experience highly desirable
Experienced working in medically underserved/culturally diverse communities
Knowledge of medical terminology
Knowledge of ICD-20 and CPT coding
Bilingual Spanish and English
Physical Requirements
Primary Duty
Percent of Time Performing Duty
Visual Acuity
YES
75-100%
Hearing
YES
75-100%
Standing
NO
0-24%
Walking
NO
0-24%
Lifting/Pulling/Pushing
NO
0-24%
Sitting
YES
75-100%
Reports To: Center Manager
CSR Customer Service Representative
Patient access representative job in Russellville, AR
The Customer Service Representative (CSR) plays a vital role in the daily operations of our Sunoco APlus location. Reporting directly to the Store Manager, the CSR is responsible for delivering exceptional customer service, maintaining store cleanliness, supporting inventory control, and executing company standards in daily operations. This is a frontline position for individuals who take pride in their work, stay organized, and thrive in a fast-paced retail environment.
Key Responsibilities:
Customer Engagement & Sales
Deliver best-in-class service to every customer, every time.
Proactively assist customers with purchases and upsell where appropriate.
Respond to customer concerns or issues in a professional and solution-focused manner.
Operational Excellence
Maintain clean, safe, and organized store conditions inside and out.
Restock merchandise, track low inventory, and assist with inventory management.
Ensure all signage, promotional displays, and pricing are accurate and current.
Follow all procedures for shift close-outs, including cash drawer reconciliation and end-of-day reporting.
Compliance & Safety
Adhere strictly to all company policies and procedures, including cash handling.
Follow procedures for checking in vendor deliveries and verifying invoice accuracy.
Report any safety hazards, maintenance issues, or suspicious activity immediately.
Team Support & Development
Provide training support to new hires as requested.
Collaborate with the Store Manager and fellow team members to improve operations.
Submit product feedback and customer suggestions to management.
Other Duties
Participate in promotional activities, store resets, and seasonal transitions.
Accept job applications from potential candidates and forward to management.
Take initiative to step into any task that supports store success.
Qualifications:
High school diploma or GED preferred.
Prior retail or customer service experience is a plus.
Must have a reliable form of transportation and consistent punctuality.
Flexible schedule including weekends, evenings, and holidays.
Strong communication and interpersonal skills.
Organized, self-motivated, and willing to take initiative.
Basic computer skills (POS system familiarity is helpful).
Work Environment:
Retail convenience store environment.
Ability to stand for extended periods and lift up to 25 lbs.
Must be able to handle changing priorities with composure and professionalism.
About New Arrival Tikova C-Stores
New Arrival is the frontline retail brand of Tikova C-Stores LLC, a fast-growing operator of high-performance fuel and convenience locations. We believe in building opportunity from the ground upempowering our team, elevating our stores, and delivering a great customer experience, every time.
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
1+ year of experience in the retail industry
18 years or older
At least high school diploma or equivalent or higher
Retail skills: point of sale (POS) operation
Retail skills: customer service
Retail skills: restocking
Retail skills: taking inventory
Patient Service Representative
Patient access representative job in Sherwood, AR
We are currently recruiting for roles starting in the new year!
About us
RelateCare is based in America and Ireland.
In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood.
RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care.
Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers.
Our work environment includes:
Modern office setting
Wellness programs
Growth opportunities
We are hiring for a Patient Service Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care.
Shift available: between 7am - 7pm, Monday to Friday, 9am - 2pm Saturdays
Responsibilities:
Listening to the questions of the customers and advising them about the products or services.
Capturing data from the patient
Allotting time to each customer equally.
Dealing with medical insurance companies.
Answering the phone calls and email inquires.
Advising the customers about insurance plans.
Scheduling appointments for the Patient
Candidates will need to be able to assist patients in fluent English - Bilingual Spanish speakers also welcome to apply
Patient Care Coordinator (PCC)
Patient access representative job in Hot Springs Village, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
Care Coordinator - Proactive Care
Patient access representative job in Little Rock, AR
The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff.
**Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.**
**Essential Functions**
+ Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information
+ Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system
+ Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system.
+ Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes
+ Supports Providers and Care Managers in working at the top of their license.
+ Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams
+ Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers.
+ Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned.
+ Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers.
+ Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices
**Skills**
+ Patient Care Coordination
+ Patient Information
+ Patient Support
+ Patient Advocacy
+ Patient Care Documentation
+ Computer Literacy
+ Referral Coordination
+ Healthcare Industry
+ Patient Care
+ Referrals
**Qualifications**
Minimum Qualifications
+ Experience in a customer service role requiring use of enterprise software systems.
+ Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring.
+ Demonstrated customer service and problem-solving skills.
+ Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills.
+ Demonstrated skills in diplomacy and discretion with excellent customer relations skills.
Preferred Qualifications
+ One year of health care or customer service work experience.
+ A working knowledge of the healthcare industry, roles, and terminology.
+ Experience in a role that includes coaching and training others to use enterprise software or case management systems.
**Physical Requirements:**
**Physical Requirements**
+ Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
+ Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands.
+ See and read computer monitors and documents.
+ Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
**Location:**
Key Bank Tower
**Work City:**
Salt Lake City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.54 - $28.24
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Billing Representative
Patient access representative job in Little Rock, AR
Full-time Description
AAIT is seeking a full-time Billing Representative who is detail-oriented and experienced Billing Representative with a strong background in medical billing, coding, and insurance processes. The ideal candidate will be skilled in medical terminology, procedure coding, cost estimation, and insurance appeals. This role requires accuracy, excellent communication skills, and the ability to work with both patients and payers to ensure timely and correct reimbursement.
ESSENTIAL FUNCTIONS
1) Accurately process and submit medical claims to insurance companies, government payers, and other third-party organizations.
2) Perform medical coding using ICD-10, CPT, and HCPCS standards for a variety of procedures and diagnoses.
3) Generate and communicate cost estimates for procedures based on insurance coverage and contract agreements.
4) Review and verify accuracy of billing data prior to claim submission.
5) Research and resolve billing discrepancies or claim denials.
6) Prepare and submit insurance appeals, ensuring compliance with payer guidelines.
7) Communicate with patients regarding billing questions, payment responsibilities, and insurance coverage.
8) Maintain up-to-date knowledge of medical terminology, payer requirements, and compliance regulations (HIPAA, CMS, etc.).
9) Collaborate with clinical staff and providers to ensure accurate coding and documentation.
10) Track accounts receivable and follow up on outstanding claims to maximize revenue.
Requirements
CORE COMPETENCIES
· Experience with Medicare/Medicaid billing and commercial insurance.
· Knowledge of coding and appeals processes.
· Ability to work independently and manage multiple tasks in a fast-paced environment.
· Customer service experience in a healthcare setting.
· Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations.
REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS
The position requires a high school diploma, associate's degree in healthcare administration, Billing & Coding, or related field preferred. plus 2 years of relevant experience within medical billing, coding, and insurance follow-up. Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification strongly preferred. Strong knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. Familiarity with Epic, Meditech and/or PrognoCis EMR systems. Experience creating cost estimates for medical procedures. Skilled in preparing and submitting appeals for denied claims. Proficiency with medical billing software and electronic health record (EHR) systems. Strong attention to detail, problem-solving, and organizational skills. Excellent written and verbal communication skills.
Patient Care Coordinator Cardiac/Tele/Med Surg
Patient access representative job in Conway, AR
The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to
The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to teamwork through effective collaboration efforts.
SAFETY SENSITIVE POSITION
This position is designated as a "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
patients/customers which Conway Regional is responsible for in providing and
supporting the delivery of health care related services.
teamwork through effective collaboration efforts.
Qualifications
* Registered Nurse with current, active Arkansas license
* BSN preferred.
* Certification preferred.
* At least 2 years of medical surgical nursing, or middle management, experience preferred.
* Proof of high school or equivalent or higher education
* Basic keyboarding skills preferred.
Auto-ApplyPatient Service Coordinator - Clinical - Home Health
Patient access representative job in Searcy, AR
Our Company
Adoration Home Health and Hospice
The Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services.
Responsibilities
• Schedule patient assessment visits, including Oasis visits, in a timely manner.
• Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards.
• Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity.
• Reschedule missed visits within the current week or escalate to Clinical Manager.
• Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed.
• Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager.
• Monitor hospitalized patients and ensure appropriate team follow-up.
• Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits).
• Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff.
• Run applicable reports and take appropriate workflow actions.
• Assist with patient transfers between care centers and/or Hospice services.
• Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs.
• Perform referral and intake duties in absence of Intake Coordinator.
• Obtain and document verbal orders for patients in accordance with licensure requirements.
Qualifications
Associate degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) required
Minimum 1 year administrative experience in a healthcare setting
Scheduling experience in healthcare is preferred
Current unencumbered license to practice as a Licensed Piratical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN)
About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information
Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health recently acquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisys until January 1, 2026 at the latest. During this period, Amedisys will perform all administrative onboarding activities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1, 2026, the successful candidate's employment will be transferred to Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.
Auto-ApplyPatient Service Rep - Little Rock Diagnostic Clinic
Patient access representative job in Little Rock, AR
Job DescriptionDescription:
Patient Services Rep.:
This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians.
Responsibilities:
• Provides initial contact for LRDC patients.
• Greets patients as they arrive and directs them to their respective physicians or to designated departments for specific testing.
• Receives phone calls from patients, hospitals, and physicians to schedule and coordinate appointments.
• Prepares patient appointment cards and instructions for future appointments and future testing.
• Directs patients to the business office, as needed, for financial arrangements including co-pays, referrals, etc.
• Mails new patient information and medical histories for completion by patients.
• Obtains signatures for medical releases.
Qualifications:
1. High school diploma or GED preferred
2. Previous patient scheduling, call center or reception experience preferred
3. Familiarity with Medical Terminology preferred
4. Able to work in a high volume/fast-paced environment
5. Ability to work with sensitive and confidential information
6. Operating knowledge of personal computers and MS Windows and Office applications (including Word, Excel and Outlook)
7. Must be able to interact with patients in a responsible, professional and ethical manner
Requirements:
Front Desk Coordinator - Bryant, AR
Patient access representative job in Bryant, AR
Job Title: Wellness Coordinator - Full Time Pay Range: $15 - $18 per hour (depending on experience) + BONUS Potential PTO & Holiday Pay Lucrative bonus structure 4-5 days per week, including some Saturdays. Close to 40 hours per week.
*
About The Joint Chiropractic:
At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Key Responsibilities:
Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
Bilingual preferred.
Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
High school diploma or equivalent (Associate's degree or higher preferred).
Positive, upbeat attitude with a passion for helping others and driving sales.
Strong sales abilities, confident in presenting and closing memberships and service packages.
Willingness to learn, grow, and contribute to a high-performing sales culture.
Ability to work weekends and evenings as needed.
Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Ability to lift up to 50 pounds.
Previous office management or marketing experience a plus.
Why Join Us?
Competitive pay with performance-based incentives.
Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
Opportunities for career advancement and growth.
Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
Auto-ApplyPatient Care Coordinator (PCC)
Patient access representative job in Bryant, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
Billing Representative
Patient access representative job in Little Rock, AR
Job DescriptionDescription:
AAIT is seeking a full-time Billing Representative who is detail-oriented and experienced Billing Representative with a strong background in medical billing, coding, and insurance processes. The ideal candidate will be skilled in medical terminology, procedure coding, cost estimation, and insurance appeals. This role requires accuracy, excellent communication skills, and the ability to work with both patients and payers to ensure timely and correct reimbursement.
ESSENTIAL FUNCTIONS
1) Accurately process and submit medical claims to insurance companies, government payers, and other third-party organizations.
2) Perform medical coding using ICD-10, CPT, and HCPCS standards for a variety of procedures and diagnoses.
3) Generate and communicate cost estimates for procedures based on insurance coverage and contract agreements.
4) Review and verify accuracy of billing data prior to claim submission.
5) Research and resolve billing discrepancies or claim denials.
6) Prepare and submit insurance appeals, ensuring compliance with payer guidelines.
7) Communicate with patients regarding billing questions, payment responsibilities, and insurance coverage.
8) Maintain up-to-date knowledge of medical terminology, payer requirements, and compliance regulations (HIPAA, CMS, etc.).
9) Collaborate with clinical staff and providers to ensure accurate coding and documentation.
10) Track accounts receivable and follow up on outstanding claims to maximize revenue.
Requirements:
CORE COMPETENCIES
· Experience with Medicare/Medicaid billing and commercial insurance.
· Knowledge of coding and appeals processes.
· Ability to work independently and manage multiple tasks in a fast-paced environment.
· Customer service experience in a healthcare setting.
· Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations.
REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS
The position requires a high school diploma, associate's degree in healthcare administration, Billing & Coding, or related field preferred. plus 2 years of relevant experience within medical billing, coding, and insurance follow-up. Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification strongly preferred. Strong knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. Familiarity with Epic, Meditech and/or PrognoCis EMR systems. Experience creating cost estimates for medical procedures. Skilled in preparing and submitting appeals for denied claims. Proficiency with medical billing software and electronic health record (EHR) systems. Strong attention to detail, problem-solving, and organizational skills. Excellent written and verbal communication skills.