Patient access representative jobs in Mack, OH - 548 jobs
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Customer Service Representative
Vernovis 4.0
Patient access representative job in Cincinnati, OH
Job Title: Business Service Center Advocate
Who We Are:
Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.
Come join us:
Vernovis is looking for a Business Service Center Advocate who will serve as a key support resource for our clients treasury management products, acting as a primary point of contact for business clients and internal partners. You will support inbound inquiries, research and resolve issues of varying complexity, and provide guidance on system capabilities and product usage while delivering a high level of customer service. The role requires taking full ownership of issues from start to finish, staying current on products, policies, and compliance requirements, and escalating more complex matters as needed, all while operating effectively in a fast-paced, call-driven environment.
What You'll Do:Respond to inquiries relating to bank products and services.
Inquiries may come from business or Treasury Management clients of the bank or may be internal from Treasury Management Officers, Branch Staff, or other business partners.
Remain current on products, services, policies and procedures for the department.
Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources.
Escalate requests requiring additional knowledge or expertise as defined by department leadership.
Responsible for accepting incoming calls (call volume varies and may be high during peak times) from business clients and internal employees to answer questions, resolve issues, and educate on system capabilities all while delivering exceptional customer service.
Accepts ownership of problem resolution from start to finish for issues presented by clients and internal employees alike.
Performs a variety of additional support functions as assigned by leadership.
What You'll Have:1-3 years of Customer Service experience
Basic knowledge of Word & Excel Basic Computer Skills
1-3 years of Deposit Operations or Cash Management experience or Bachelor's Degree
Prior banking experience preferred but not required
Prior clerical/data entry experience preferred
Must be self-motivated and ability to work independently.
The Vernovis Difference:
Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.
Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Patient Connection Specialist (Bilingual- Spanish, English)
Reports to: Program Director (Faith Community Health Network)
Classification: Full-time,
Location: Newport, Kentucky
Position Summary
The Patient Connection Specialist will serve as the welcoming face and voice of the Faith Community Health Network, ensuring that all patientsespecially those whose primary language is Spanishreceive compassionate, accessible care. This role combines patient intake, scheduling, translation, and community outreach to ensure that language and cultural barriers never stand in the way of dignity in healthcare.
Qualifications
Required:
Fluent in Spanish and English
Strong cultural competence and commitment to equitable, compassionate care
Excellent communication and organizational skills
Strong computer skills
Preferred:
Experience in healthcare, community outreach, social services or customer service
Proficiency in EMR systems and general office technology
Experience/training in medical translation
Core Competencies
Collaborative, supportive approach
Organized and adaptable in a dynamic clinical environment
Mission-driven and service-oriented
Strong problem-solving skills
Key Responsibilities
Greet and register patients, assist with forms, and verify eligibility.
Provide Spanish-English translation for clinical visits, administrative tasks, and pharmacy communication.
Maintain accurate and confidential patient records in the EMR system.
Schedule patient appointments, send reminders, and manage follow-up communication.
Conduct outreach to Spanish-speaking patients for missed appointments, labs, and medication follow-up.
Conduct social determinant of health screenings with patients and direct to appropriate resources.
Assist with community events and health outreach initiatives.
Support volunteer coordination and provide cultural insights to enhance patient care.
Physical and Work Requirements
Ability to stand, walk, and assist patients for extended periods.
Must maintain confidentiality and uphold ethical and professional standards.
Schedule & Compensation Overview
Schedule: Full-time, MondayThursday, 9:00 AM4:30 PM (with possible Friday expansion)
Salary Range: $40,000 to $55,000 annually (based on experience)
Benefits: Health, Life, Disability, Retirement, and PTO (3 weeks in Year 1, increasing with tenure)
Projected Hire Date: EarlyMid February 2026
Clinic Opening: Late March 2026 (Newport Free Clinic)
Faith Statement
Faith Community Health Clinic seeks to reflect Christs compassion through healthcare that honors the dignity and worth of every individual. While no specific faith affiliation is required, the Clinical Nurse Manager should be comfortable working in an environment that integrates faith-based values into healthcare delivery.
$40k-55k yearly 11d ago
Patient Access Representative
Equitas Health 4.0
Patient access representative job in Cincinnati, OH
ORGANIZATION INFORMATION: Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.
POSITION SUMMARY:
Working under the supervision of the Clinic Manager, the PatientAccessRepresentative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN PatientAccessRepresentative is an on-call or as needed position to provide coverage when there are short or long-term absences.
HOURLY RATE: $18.13-$21.78
BENEFITS:
* PTO
* Vision
* Dental
* Health
* 401k
* Sick time
ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules.
MAJOR AREAS OF RESPONSIBILITIES:
* Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors.
* Schedule patient appointments for all health center services.
* Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due.
* Update and verify patient information.
* Responsible for daily data entry, charge entry, and payment posting.
* Verify patient appointments via phone two days before the appointment, and updating the patients' record on the status of the phone call.
* Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible.
* Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients.
* Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team.
* Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits.
* Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision.
* Maintain a clean, orderly and professional waiting room, reception area, and other health services areas.
* Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services.
* Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures.
* Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity.
* Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service.
* Perform other duties as assigned.
EDUCATION/LICENSURE:
* High school diploma or equivalent is required.
Knowledge, Skills, Abilities and other Qualifications:
* Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience.
* Demonstrated exemplary customer service skills.
* Working knowledge of administrative procedures and organizational policies and procedures.
* Experience with EMR (Electronic Medical Record) and medical billing software preferred.
* Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
* Effective communication skills.
* Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public.
* Excellent organizational skills with an ability to prioritize and manage multiple tasks.
* Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment.
* Work well under pressure and possess the ability to be flexible.
* Team player with strong communication and interpersonal skills.
* Ability to maintain confidentiality.
* Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community.
* Ability to maintain confidentiality.
OTHER INFORMATION:
Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
$18.1-21.8 hourly Auto-Apply 5d ago
B2B Billing & Collections Specialist
Cort 4.1
Patient access representative job in Cincinnati, OH
Job Description
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Schedule: Monday-Friday 8am to 4:30pm
Responsibilities
Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
Determine proper payment allocation as required or requested by A/R processing personnel.
Resolve short payment discrepancies that customers claim when making payment.
Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
Resolve and clear credit balance invoices before such invoices age 60 days.
Prepare monthly collection reports to be submitted to Management.
Qualifications
2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
Commercial collections experience is ideal.
High school diploma or equivalent.
Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
Basic math and analytical skills
Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
Ability to multi-task and prioritize while speaking with customer.
Demonstrates good active listening skills, telephone skills and professional email communication skills.
Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
Must possess average keyboarding speed with a high level of accuracy.
$31k-37k yearly est. 1d ago
Local Food Access Coordinator
City of Richmond 3.9
Patient access representative job in Richmond, IN
Dept: Park
FLSA Status:
Non-Exempt
$13.00 per hour
General Definition of Work
Performs intermediate professional work planning, organizing, coordinating and directing outreach and educational programs related to increasing awareness/utilization of the Richmond Farmers Market by underserved populations in Richmond, assist in the implementation of the SNAP Double Dollars Program, and assist in the planning and execution of weekly Markets for the Richmond Farmers Market and related work as apparent or assigned. Work is performed under the direct supervision of the Richmond Farmers Market Coordinator.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Essential Functions
Assist in organizing, leading, promoting and evaluating educational/outreach efforts relating to local food
Work with a diverse group of farmers, community groups, and other partners to improve local food access.
Assist in organizing and overseeing cooking demonstrations at Market
Assist in organizing and maintaining necessary supplies for programs/activities
Provide daily interaction with users to provide consistent high-quality experience
Assist in the setup, running, and breakdown of Markets on all Saturday mornings
Support and assist participants, volunteers and staff while in program activities
Support Market Coordinator in record-keeping and reporting duties
Knowledge, Skills and Abilities
Ability to work alone with minimum supervision, multitask, and complete assignments effectively; working knowledge of community organizing and farmers market management; ability to speak conversational Spanish, translate written Spanish and interpret between English and Spanish for Spanish speaking customers at the market strongly desired though not required t; working knowledge of the principles, rules, techniques, materials, and equipment required for a variety of special events and recreational activities; skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; ability to communicate effectively in oral and written form; ability to deal courteously and effectively with the public; ability to work independently and problem solve; ability to work with committees as part of a team; ability to organize information and events and handle confidential data with professional discretion; ability to work on evenings and weekends as necessary and to travel to vendors; ability to exercise diplomatic conflict resolution; ability to establish and maintain effective working relationships with associates, department heads and management, other departments, outside agencies, vendors, and the general public.
Education and Experience
High School diploma or GED and moderate experience in organizing large-scale events, workshops, or meetings, in local foods production, parks, advocating for local farming and local farm products with some staff supervision, or equivalent combination of education and experience.
Physical Requirements
This works requires the occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing and using hands to finger, handle or feel, frequently requires standing, walking, sitting, reaching with hands and arms, pushing or pulling and repetitive motions and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling and tasting or smelling; work has standard vision requirements; vocal communication is required for conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Special Requirements
Multiligual-Translate between English and Spanish
Must meet and maintain all training and education requirements for position.
Valid driver's license in the State of Indiana.
$13 hourly 40d ago
Access Coordinator
Cincinnati Reds 4.3
Patient access representative job in Cincinnati, OH
Department: Ball Park Operations Location: Cincinnati Ohio FLSA Status: Non-exempt Job Summary Access Coordinators supports the Ball Park Operations department by assisting guests in premium and party areas. This role is critical to ensuring guests tickets are validated at club and party areas, they are escorted to their seats in Club areas, and entry tickets are scanned at accessible entrances. Minimum Requirements Education: Must be 18 years old Experience: None required Skills Friendly, positive, willingness to work, ability to communicate well
Preferred Requirement Education: High School diploma or GED Experience: Customer Service Skills: Friendly, positive, willingness to work, ability to communicate well, ability to use scanning equipment
Primary Job Duties & Responsibilities Duty % of Time Escort guests to seats in premium seating areas: 30% Wristband guests once entry is verified at Club and Party Areas: 30% Scanning and validating tickets at entry points to Club and Party areas : 30% Operating Wheelchair Lifts in designated areas: 5% Assisting with other duties as assigned: 5% Reporting Structure This role reports directly to the Access Coordinator Supervisors and Director of Guest and Event Operations.
Physical Requirements - Ability to stand for extended periods - Lift up to 25 lbs occasionally - Use of scanning equipment provide by the Reds Organization - Ability to walk up and down steps to assist with Guest seating
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
$32k-38k yearly est. 25d ago
Sr. Patient Financial Advocate
Firstsource 4.0
Patient access representative job in Cincinnati, OH
Hours: Monday-Friday, 8:00am - 4:30pm
Pay Range: $20 -$21 hourly
The goal of the Senior Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs.
Essential Duties and Responsibilities:
• Screen patients for eligibility of State and Federal programs
• Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance
• Initiate the application process when possible
• Advise patients of the appropriate assistance program(s) to best suit their individual needs
• Provide detailed instructions to patients regarding securing all available program benefits
• Advise patients of program time limitations and ensure that all deadlines are met
• Complete all necessary steps in locating patients and involving the outside field staff when necessary
• Obtain all necessary information from patients upon the initial contact when possible
• Record thorough and accurate documentation on patient accounts in the CUBS system
• All documentation in the CUBS system should be clear and concise
• Maintain a positive relationship with patients throughout the entire application process
• Assess the status and progress of applications
• Contact government agencies when necessary
• Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained.
• Other duties as assigned or required by client contract
• Maintain good working relationships with State and Federal agencies
• Resolve accounts in a timely manner
• Meet daily productivity goals and objectives as assigned by management
• Maintain confidentiality of account information at all times
• Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
• Maintain awareness of and actively participate in the Corporate Compliance Program
• Maintain a neat and orderly workstation
• Assist with other projects as assigned by management
Educational/Vocational/Previous Experience Recommendations:
• High school diploma or equivalent is required
• Prefer previous customer service/call center experience
• Prefer 1-3 years experience with medical coding, medical billing, eligibility (hospital or government, or other pertinent medical experience
• Proficient PC knowledge and the ability to type 30-40 wpm
• Ability to effectively work and communicate with coworkers, patients, and outside agencies
• Ability to present oneself in a courteous and professional manner at all times
• Ability to stay on task with little or no management supervision
• Demonstrate initiative and creativity in fulfilling job responsibilities
• Excellent organization skills
• Ability to prioritize multiple tasks in a busy work environment
• Reliability of task completion and follow-up
Working Conditions:
• Must be able to sit for extended periods of time.
• For Remote Work from Home - must have a quiet, private area to perform work
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$20-21 hourly 52d ago
Rehab Coordinator
TMC 4.5
Patient access representative job in Mason, OH
Department
Quality Care Rehab
Employment Type
Full Time
Location
Majestic Care of Cedar Village
Workplace type
Onsite
Reporting To
Amy Kittle
This role's hiring manager: Jennifer Hurst View Jennifer's Profile
Key Responsibilities Skills, Knowledge and Expertise Benefits About TMC We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
$46k-63k yearly est. 5d ago
Patient Service Representative
Allergy Partners 4.1
Patient access representative job in Crestview Hills, KY
Job Title: Patient Service Representative
Reports To: Practice Manager
Join a team that cares for your community - and for you!
At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.
Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.
Employee Benefits
Allergy Partners is happy to provide the following benefits for our employees:
Full-Time
401(k)
Health Insurance
Paid Time Off
Paid Holidays
Vision Insurance
Health Savings Account (HSA)
Dental Insurance
Life Insurance
Disability Insurance
Part-Time
401(k)
Paid Time Off
Paid Holidays
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Job Summary
With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Key Responsibilities
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
“Closes” the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed.
Other Responsibilities
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines
established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis
drills as required. Helps to monitor patient waiting areas and facilitates proper patient
flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis.
Working Conditions
Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
Qualifications
Qualifications & Experience
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Educational Requirements
• High school diploma required.
Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
$32k-37k yearly est. 2d ago
Patient Care Coordinator
Ortho Advantage Physical Therapy
Patient access representative job in Centerville, OH
Ortho Advantage Physical Therapy is seeking a highly skilled and personable Patient Care Coordinator to join our Centerville office. This front desk role is essential to creating an excellent patient experience and ensuring smooth daily clinic operations.
Responsibilities:
Greet and check in/out patients in a professional and friendly manner
Answer phones, schedule appointments, and manage daily patient flow
Verify insurance, collect copays, and complete required documentation
Provide clear communication to patients, therapists, and team members
Maintain accuracy and organization in a fast-paced environment
Multi-task effectively while staying aware of clinic activity
Support the front office and clinical team as needed
Qualifications:
Prior medical front desk or healthcare administrative experience required
Strong communication and customer service skills
Excellent phone etiquette and attention to detail
Ability to multitask and prioritize in a busy setting
Reliability, professionalism, and a positive attitude
A genuine heart for patient interaction and service
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
21+ years or older
$24k-38k yearly est. 6d ago
Specialist Registration -PRN
Seh Saint Elizabeth Medical Center
Patient access representative job in Lawrenceburg, IN
Engage with us for your next career opportunity. Right Here.
Job Type:
Regular
Scheduled Hours:
12
💙 Why You'll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
🌟 Benefits That Support You
We invest in you - personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment.
Verifies the patient's insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials.
For outpatient exams, completes an estimate of charges to determine patient's liability.
For all other patients, determines financial liability from the insurance response and collects any amount due from the patient.
Scans all requirement documents and obtains all appropriate signatures from patients.
Completes all forms required by governmental or commercial payers.
Following the AIDET principles, greets and assists patients, interacts with visitors, physician's office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality.
Provides wheelchair assistance to patients/visitors and transports as needed.
Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes.
Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area.
Responsible for reading posted notices, memos, and emails.
Attends department meetings/huddles.
Consistently adheres to all department policies and procedures.
Including uniform requirements.
Responsible for completing annual hospital and department educational requirements.
Perform other related duties incidental to the work described herein.
Education, Credentials, Licenses:
High School Graduate or Equivalent
Specialized Knowledge:
Proven track record of excellent customer service skills.
Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC)
Good typing skills / data entry skills
Good interpersonal skills (work with the public)
Excellent communication skills (both written and verbal)
Maintain patient confidentiality
Kind and Length of Experience:
Previous clerical or customer service experience
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
$22k-31k yearly est. Auto-Apply 33d ago
Title & Registration Specialist
Bush Specialty Vehicles
Patient access representative job in Mason, OH
Build your future with Bush Trucking. Bush is looking for individuals who can make a difference. Key skill sets include: verbal communication, organizing, following standard procedures and implementing efficiencies.
Bush cross-trains employees' skills across manufacturing, lease financing and logistics operations.
You will interact with customers, internal departments and external service providers to quickly title, register and plate our customer's leased vehicles. We will teach you how to navigate our systems and we will help you develop your skills.
We are seeking individuals experienced with data entry and Microsoft Excel skills (preferably at an intermediate level). Title and Registration activities are a plus. Ideal candidates, once trained, will be self-directed and execute tasks with minimal supervision. Truly looking for a candidate that can enter data accurately and timely.
We work on-site in Mason, Ohio 45040.
ESSENTIAL DUTIES AND RESPONSIBILITIES may include, but are not limited to the following specialties:
Primary Duties & Responsibilities
Learn Bush's lease documents and terminology
Data Entry - ensure ERP is accurate and up to date
Assist updating spreadsheets and downloading reports
Execute standard procedures
Send daily paperwork to our third-party service provider that allows timely and accurately vehicle title and registration in any of the United States
Clearly and professionally communicate with customers (verbal & written)
Track the title's status in the lease system and resolve outstanding issues
Self-review work
File and organize documents according to department standard procedures
Follow the document flow procedures to ensure files are processed
Follow the electronic file saving process to archive files
Minimum Qualifications
At least intermediate computer and excel skills, won't ask to create graphs or pivot tables but need someone who can update.
Vehicle title and registration experience
Ability to maintain a professional and pleasant attitude under a variety of circumstances
Stay organized in a high volume environment
Notary a plus but not necessary
The position offers:
Competitive Salary,
Paid Vacation,
Bonus Potential,
Medical Benefits, Dental, Vision, Life, FSA, Direct Deposit, and 401K.
It also offers:
Paid Holidays,
Advancement Potential, and an Excellent Quality of Life.
This position calls for an agile, independent and energetic individual eager to contribute to the growth of our company in the drive towards operational excellence. The Title and Registration Specialist plays a key role in ensuring that our business is always running smoothly, supporting the needs of our customers.
Bush Truck Leasing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Qualifications
Build your future with Bush Trucking. Bush is looking for individuals who can make a difference. Key skill sets include: verbal communication, organizing, following standard procedures and implementing efficiencies.
Bush cross-trains employees' skills across manufacturing, lease financing and logistics operations.
You will interact with customers, internal departments and external service providers to quickly title, register and plate our customer's leased vehicles. We will teach you how to navigate our systems and we will help you develop your skills.
We are seeking individuals experienced with data entry and Microsoft Excel skills (preferably at an intermediate level). Title and Registration activities are a plus. Ideal candidates, once trained, will be self-directed and execute tasks with minimal supervision. Truly looking for a candidate that can enter data accurately and timely.
We work on-site in Mason, Ohio 45040.
ESSENTIAL DUTIES AND RESPONSIBILITIES may include, but are not limited to the following specialties:
Primary Duties & Responsibilities
Learn Bush's lease documents and terminology
Data Entry ensure ERP is accurate and up to date
Assist updating spreadsheets and downloading reports
Execute standard procedures
Send daily paperwork to our third-party service provider that allows timely and accurately vehicle title and registration in any of the United States
Clearly and professionally communicate with customers (verbal & written)
Track the title's status in the lease system and resolve outstanding issues
Self-review work
File and organize documents according to department standard procedures
Follow the document flow procedures to ensure files are processed
Follow the electronic file saving process to archive files
Minimum Qualifications
At least intermediate computer and excel skills, won't ask to create graphs or pivot tables but need someone who can update.
Vehicle title and registration experience
Ability to maintain a professional and pleasant attitude under a variety of circumstances
Stay organized in a high volume environment
Notary a plus but not necessary
$24k-33k yearly est. 2d ago
School Based Patient Service Specialist
The Healthcare Connection 4.1
Patient access representative job in Cincinnati, OH
Career Opportunity: School Based Patient Service Specialist Reports to: School Base Operations Manager Organization: The HealthCare Connection (THCC) Location: Winton Woods School About The HealthCare Connection: Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality, culturally sensitive and accessible primary healthcare services. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care. We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy. Benefits:
Health Insurance and Wellness Rewards Program
Dental, and Vision Insurance
Free Life & Short-Term Disability Insurance
403(b) Retirement Plan with employer match
Comprehensive Paid Time Off (PTO)
10 Paid Holidays
Position Summary: As a school based Patient Services Specialist, you'll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Winton Woods School Based location, you'll support patients throughout the front desk registration process. We're looking for a customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all. Key Responsibilities:
Greet and register patients upon arrival
Verify and update patient demographic and insurance information
Collect payments and co-pays for services
Schedule, confirm, cancel, and reschedule appointments
Assist patients with forms and paperwork
Work with the Finance department regarding patient balances
Support administrative and reporting tasks as needed
Qualifications:
1-3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred)
Proficiency in Microsoft Office and computer systems
Familiarity with EHR systems; NextGen experience is a plus
Ability to multitask in a busy environment with frequent interruptions
Strong communication and interpersonal skills
Resume must be attached to be considered
Equal Employment Opportunity/Drug-Free Workplace: The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability. THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.
$28k-33k yearly est. 26d ago
PA Program Standarized Patient
Mount St. Joseph University 3.6
Patient access representative job in Cincinnati, OH
Employer Address: Mount St. Joseph University | 5701 Delhi Rd. Cincinnati, OH 45233
Job Title: Standardized Patient
Department: Physician Assistant Studies
Status: Non-Exempt
Supervisor Contact Information: Jen Garrett, Program Director | ******************* | *************
Pay: The Student Employee Pay Wage Policy can be found on my Mount
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester
Purpose/Overview:
The Standardized Patient (SP) will be carefully trained to accurately and consistently portray the medical background, physical condition, and emotional state of a patient. SPs will interact with Physician Assistant students, responding to questions, and, in some cases, undergoing specific physical examinations. Encounters are designed to teach or assess the students' clinical and communication skills, and SPs will repeat their portrayal in a consistent manner to multiple students.
Responsibilities:
Accurate Portrayal: Consistently and accurately portray assigned patient scenarios, including medical history, physical condition, and emotional state.
Student Interaction: Interact with PA students in simulated medical encounters, responding to questions, and participating in physical examinations as required by the case.
Training Participation: Attend all required training sessions to learn case details and ensure standardization of portrayal.
Case Preparation: Memorize and thoroughly review case details prior to training and simulation events.
Feedback Provision: Provide constructive feedback to students on their communication and interpersonal skills, as trained.
Professional Conduct: Maintain a professional demeanor, including punctuality, adherence to assigned roles, and appropriate communication with students and faculty.
Confidentiality: Maintain strict confidentiality of case materials and student performance.
Flexibility: Adapt to various case requirements, which may include different scenarios and types of physical exams (within the guidelines of the program).
Qualifications
Qualifications:
Attention to detail
Professionalism
Good memory, concentration, and ability to stay in character
Excellent listening skills
Strong communication skills (verbal and written)
Flexible work schedule
Willingness and ability to undergo physical exam procedures
Basic computer skills (e.g., accessing email, searching the internet)
Ability to follow instructions and portray roles consistently
Sensitivity and respect for diversity
Acting or theater experience is highly desirable
Other Requirements:
Must be a currently enrolled student at Mount St. Joseph University.
Must be able to attend all training sessions and simulation events as scheduled.
Must be comfortable with video recording of simulation encounters.
Must be able to work in an environment with occasional exposure in a hospital gown or other attire as required by the simulation (e.g., shorts and t-shirt, sports bra and shorts).
To apply please complete application.
A review of resumes will begin immediately and continue until the position is filled.
Please click here to review the University's Non-Discrimination Policy.
Mount St. Joseph University is an Equal Opportunity Employer
$38k-42k yearly est. Easy Apply 2d ago
Registration Specialist - Part Time (.5 FTE)
Lindner Center of Hope 4.5
Patient access representative job in Mason, OH
Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time.
One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine.
Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world.
A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care.
We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations.
At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk:
Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process.
Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system.
Collects co-pay, deductible or other out-of-pocket liability and receipts the patient.
Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill.
Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift.
Clearly documents all activity on the patient's account in the patient accounting system.
Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed.
Greets all visitors in a respectful manner as they enter the main lobby.
Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH.
Performs all other duties as assigned.
Position Qualifications:
High school diploma required
At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred.
Strong customer service skills and a high degree of confidentiality are required.
Must have strong computer skills including Excel and Word.
Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required.
Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values.
Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees
Flexible spending and health savings accounts
Generous paid time off that starts accruing on day one
Opportunities for tuition reimbursement and continuous education
An employer-matching 401(k) retirement plan to help you plan for the future
Complimentary gym membership
Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program
A community of mission-driven individuals passionate about making a difference
All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA).
Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$29k-33k yearly est. 35d ago
Medical Clerk
Well Care Community Health 4.4
Patient access representative job in Richmond, IN
Principal functions: The Medical Clerk is primarily responsible for greeting and assisting patients, gathering, and maintaining accurate patient demographic records and performing various administrative tasks.
Duties and Responsibilities: Duties include, but not limited to: Scheduling appointments, signing patients in and out, updating patient records and insurance information, releasing copies of shot records, and ensuring proper patient flow. Answer telephone/switchboard and responds to inquiries, take messages and direct calls. Perform various clerical tasks-Enter patient data into the computer, updating medical records, labs, x-rays, Physician and/or hospital reports into charts, prepare face sheets, send medical records. Collect and process cash, check, and credit card payments. Prepares daily schedules for doctors, nurses, and immunizations clerk. Sign-in labs, blood pressure checks, and weight checks Check eligibility for Medicaid patients. Receive new patient packets, receives opens, and sorts mail. Assists in ensuring regulatory compliance is followed. Participate in office committees or workgroups. Perform various clerical duties. Work evening clinic as appropriate. Attend staff meetings and conferences.
Hours 8:00-5:00 Monday-Friday-
Paid Major Holidays and Vacation Bi-lingual in Spanish desired not required
$26k-34k yearly est. 60d+ ago
Access Coordinator
Cincinnati Reds 4.3
Patient access representative job in Cincinnati, OH
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Access Coordinator Department: Ball Park Operations Location: Cincinnati OhioFLSA Status: Non-exempt
Job SummaryAccess Coordinators supports the Ball Park Operations department by assisting guests in premium and party areas. This role is critical to ensuring guests tickets are validated at club and party areas, they are escorted to their seats in Club areas, and entry tickets are scanned at accessible entrances.
Minimum RequirementsEducation: Must be 18 years old Experience: None required Skills Friendly, positive, willingness to work, ability to communicate well
Preferred RequirementEducation: High School diploma or GEDExperience: Customer ServiceSkills: Friendly, positive, willingness to work, ability to communicate well, ability to use scanning equipment
Primary Job Duties & ResponsibilitiesDuty % of TimeEscort guests to seats in premium seating areas: 30%Wristband guests once entry is verified at Club and Party Areas: 30%Scanning and validating tickets at entry points to Club and Party areas : 30%Operating Wheelchair Lifts in designated areas: 5%Assisting with other duties as assigned: 5%
Reporting StructureThis role reports directly to the Access Coordinator Supervisors and Director of Guest and Event Operations.
Physical Requirements- Ability to stand for extended periods- Lift up to 25 lbs occasionally- Use of scanning equipment provide by the Reds Organization- Ability to walk up and down steps to assist with Guest seating
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.
$32k-38k yearly est. 26d ago
B2B Billing & Collections Specialist
Cort 4.1
Patient access representative job in Olde West Chester, OH
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
**Schedule:** Monday-Friday 8am to 4:30pm
**What We Offer**
+ Hourly pay rate; weekly pay; paid training; 40 hours/week
+ Promote from within culture
+ Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
+ 401(k) retirement plan with company match
+ Paid vacation, sick days, and holidays
+ Company-paid disability and life insurance
+ Tuition reimbursement
+ Employee discounts and perks
**Responsibilities**
+ Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
+ Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
+ Determine proper payment allocation as required or requested by A/R processing personnel.
+ Resolve short payment discrepancies that customers claim when making payment.
+ Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
+ Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
+ Resolve and clear credit balance invoices before such invoices age 60 days.
+ Prepare monthly collection reports to be submitted to Management.
**Qualifications**
+ 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
+ Commercial collections experience is ideal.
+ High school diploma or equivalent.
+ Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
+ Basic math and analytical skills
+ Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
+ Ability to multi-task and prioritize while speaking with customer.
+ Demonstrates good active listening skills, telephone skills and professional email communication skills.
+ Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
+ Must possess average keyboarding speed with a high level of accuracy.
**About CORT**
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit ******************** .
**Working for CORT**
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
$31k-38k yearly est. 6d ago
PA Program Standarized Patient
Mount Saint Joseph University 3.6
Patient access representative job in Cincinnati, OH
Employer Address: Mount St. Joseph University | 5701 Delhi Rd. Cincinnati, OH 45233 Job Title: Standardized Patient Department: Physician Assistant Studies Status: Non-Exempt Supervisor Contact Information: Jen Garrett, Program Director | ******************* | *************
Pay: The Student Employee Pay Wage Policy can be found on my Mount
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester
Purpose/Overview:
The Standardized Patient (SP) will be carefully trained to accurately and consistently portray the medical background, physical condition, and emotional state of a patient. SPs will interact with Physician Assistant students, responding to questions, and, in some cases, undergoing specific physical examinations. Encounters are designed to teach or assess the students' clinical and communication skills, and SPs will repeat their portrayal in a consistent manner to multiple students.
Responsibilities:
* Accurate Portrayal: Consistently and accurately portray assigned patient scenarios, including medical history, physical condition, and emotional state.
* Student Interaction: Interact with PA students in simulated medical encounters, responding to questions, and participating in physical examinations as required by the case.
* Training Participation: Attend all required training sessions to learn case details and ensure standardization of portrayal.
* Case Preparation: Memorize and thoroughly review case details prior to training and simulation events.
* Feedback Provision: Provide constructive feedback to students on their communication and interpersonal skills, as trained.
* Professional Conduct: Maintain a professional demeanor, including punctuality, adherence to assigned roles, and appropriate communication with students and faculty.
* Confidentiality: Maintain strict confidentiality of case materials and student performance.
* Flexibility: Adapt to various case requirements, which may include different scenarios and types of physical exams (within the guidelines of the program).
$38k-42k yearly est. 29d ago
Medical Clerk
Well Care Community Health, Inc. 4.4
Patient access representative job in Richmond, IN
Job Description
Principal functions: The Medical Clerk is primarily responsible for greeting and assisting patients, gathering, and maintaining accurate patient demographic records and performing various administrative tasks.
Duties and Responsibilities: Duties include, but not limited to: Scheduling appointments, signing patients in and out, updating patient records and insurance information, releasing copies of shot records, and ensuring proper patient flow. Answer telephone/switchboard and responds to inquiries, take messages and direct calls. Perform various clerical tasks-Enter patient data into the computer, updating medical records, labs, x-rays, Physician and/or hospital reports into charts, prepare face sheets, send medical records. Collect and process cash, check, and credit card payments. Prepares daily schedules for doctors, nurses, and immunizations clerk. Sign-in labs, blood pressure checks, and weight checks Check eligibility for Medicaid patients. Receive new patient packets, receives opens, and sorts mail. Assists in ensuring regulatory compliance is followed. Participate in office committees or workgroups. Perform various clerical duties. Work evening clinic as appropriate. Attend staff meetings and conferences.
Hours 8:00-5:00 Monday-Friday-
Paid Major Holidays and Vacation Bi-lingual in Spanish desired not required
Powered by ExactHire:79973
$26k-34k yearly est. 18d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Mack, OH?
The average patient access representative in Mack, OH earns between $24,000 and $39,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Mack, OH
$31,000
What are the biggest employers of Patient Access Representatives in Mack, OH?
The biggest employers of Patient Access Representatives in Mack, OH are: