Patient access representative jobs in Wauwatosa, WI - 498 jobs
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Healthcare Bilingual Care Coordinator
Lutheran Social Services of Wi & Upper Mi 3.7
Patient access representative job in Big Bend, WI
š¼ Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
š
Waukesha County, WI
š
Full-Time | M-F, First Shift | Remote Flexibility
š°
$24.70/hour for Spanish Bilingual + šµ $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. š
š§ What You'll Do
š§ Assess children's functional abilities using approved tools
š Develop and implement individualized service plans with families and providers
š¤ Facilitate team meetings and coordinate services based on family-centered goals
š Maintain accurate documentation and meet all regulatory timelines
š§ Collaborate with internal teams and external agencies to support families
š§ āļø Testify in legal proceedings when required
š¬ Communicate clearly with families, providers, and team members
š§ š Participate in staff development, training, and supervision
š Perks & Benefits
š„ Medical, Dental & Vision Insurance
š³ Flex Spending (Health & Dependent Care)
š Mileage Reimbursement
šļø Paid Time Off + 10 Paid Holidays
š° 403B Retirement Contribution
š§ āļø Employee Assistance Program
š Service Awards & Recognition
š” Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
š Qualifications
š Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
š§ Minimum 1 year of experience working with children with disabilities
š¬ Fluency in Spanish required
š» Proficient in computer systems and electronic health records
š¤ Strong interpersonal and organizational skills
š Valid driver's license and reliable transportation (MVR check required)
š Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
⨠Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$24.7 hourly 12d ago
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Customer Service Representative
Connect Search, LLC 4.1
Patient access representative job in Milwaukee, WI
Hours: 8:00am - 4:30pm, Monday-Friday
Compensation: $19-22/hour
Benefits: For eligible employees, Medical, Dental, & Vision Insurance available and 401(k)
This role serves as a primary point of contact for customers while supporting daily customer service operations. The position is responsible for processing customer orders, identifying customer needs, providing product information and suggestions, and assisting with the resolution of customer issues. This role plays an important part in delivering a professional, responsive customer experience in a fast-paced, in-office environment.
Key Responsibilities
Process customer orders received by phone, email, fax, or mail
Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products
Introduce new or alternative products when applicable using proactive selling techniques
Respond to customer inquiries and resolve issues
Follow up with customers regarding order status and resolution
Negotiate and process resolutions
Provide assistance and price quotes and complete required documentation to place orders into production
Required Skills & Experience
3+ years of recent high-volume call center experience
Ability to calculate discounts and percentages and apply basic algebra concepts
$19-22 hourly 3d ago
Customer Service Representative
Spectrum Staffing Services/Hrstaffers Inc.
Patient access representative job in Elm Grove, WI
This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration.
RESPONSIBILITIES
Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions.
Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems.
Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups.
Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions.
Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations.
Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records.
Receive, unpack, sort, and identify incoming customer tools and materials for processing.
Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed.
Provide administrative and operational support to leadership to ensure daily production and customer service goals are met.
Develop and maintain working knowledge of products, services, and reconditioning capabilities.
QUALIFICATIONS
Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred.
Strong communication skills with the ability to professionally interact with customers and internal teams.
High attention to detail and accuracy when managing orders, documentation, and system data.
Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment.
Proficiency with basic computer systems and order management or ERP platforms is a plus.
BENEFITS
Full-time, day-shift schedule providing work-life balance.
Opportunity to gain experience in manufacturing operations and production coordination.
Collaborative team environment with exposure to multiple departments.
Stable role within an established organization offering long-term growth potential.
Hands-on involvement in processes that directly impact customer satisfaction and operational success.
$29k-38k yearly est. 1d ago
Scheduler
Sharp Turn Products
Patient access representative job in Oconomowoc, WI
Company Name: Sharp Turn Products, LLC
Scheduler
About Us
Sharp Turn Products, LLC, located in Oconomowoc, WI, is a world-class precision CNC Turning & Swiss Machining provider serving industrial OEMs throughout the United States. We are committed to quality, safety, and continuous improvement. We are seeking motivated individuals to join our team.
About the Role
The Scheduler is responsible for managing and maintaining production schedules within a manufacturing environment. This role coordinates the scheduling of individual parts across multiple OAMs while ensuring customer and production lead times are met. The Scheduler will oversee order entry, manage and adjust schedules based on changing requirements, and complete administrative tasks related to scheduling and production coordination. Work Schedule: Monday-Thursday, 7:00 a.m. - 4:00 p.m.; Friday, 7:00 a.m. - 11:00 a.m.
What You'll Be Doing
Maintain accurate scheduling records, reports, and metrics to support planning and operational decision-making.
Develop, maintain, and distribute daily, weekly, and monthly production schedules aligned with production goals.
Adjust schedules in real time to accommodate unplanned changes, equipment downtime, or increased production demands.
Coordinate with supervisors and managers to resolve scheduling conflicts and ensure operational continuity.
Manage raw materials for current production jobs and coordinate purchasing and delivery of materials for future jobs.
Communicate directly with customers regarding incoming orders and delivery status of jobs in process.
Track and document schedule changes, adjustments, and updates to ensure accuracy and compliance
What We're Looking For
Prior experience in a manufacturing or industrial environment required.
Administrative experience involving scheduling, data entry, recordkeeping, and operational coordination.
Strong computer skills, including proficiency with Microsoft Office applications.
Excel skills preferred, including the use of formulas, pivot tables, and scheduling trackers.
Experience working with ERP systems and/or workforce scheduling software preferred.
Strong organizational skills with exceptional attention to detail.
Ability to manage changing priorities and meet deadlines in a fast-paced production environment.
Our Total Rewards
Sharp Turn Products, LLC is a growing CNC machining company offering long-term stability, competitive compensation, and benefits, along with a collaborative team environment and opportunities for professional growth and development.
$30k-53k yearly est. 3d ago
Customer Service Representative
Graff 3.6
Patient access representative job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service.
The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customer service to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customer service skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customer service experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 3d ago
Customer Service Representative
Teksystems 4.4
Patient access representative job in Greenfield, WI
*Job Title: Customer Service Representative**Job Description*As a Customer Service Representative, you will play a critical role in entering sales orders, verifying insurance information, and ensuring proper documentation is filed for billing purposes. You will also review documentation to ensure accurate completion of prescriptions and qualifying supporting chart notes necessary for billing, and follow up with physicians when required. The role includes direct client interaction, OTC sales of soft goods and accessories, dispensing orders billed to insurance for medical equipment and soft goods, and providing patient instructions on all items dispensed. Additional tasks include unpacking shipments, assembling equipment, and data entry of patient demographics.
*Responsibilities*
* Enter sales orders accurately and efficiently.
* Verify insurance information and ensure documentation is complete for billing.
* Review and follow up on documentation to ensure accurate completion of prescriptions.
* Engage in direct client interaction and OTC sales of soft goods and accessories.
* Dispense orders billed to insurance for medical equipment and provide patient instruction.
* Unpack shipments and perform basic assembly of equipment.
* Accurately enter patient demographic data.
* Participate in an on-call rotation, approximately three to four days per month, including holidays.
*Essential Skills*
* Exemplary interpersonal skills.
* Experience in customer service.
* Accurate and proficient data entry skills, must pass a keyboard/typing test.
* Dependability and punctuality.
*Additional Skills & Qualifications*
* Experience in equipment sales and order entry.
* Familiarity with DME sales and insurance verification.
* Ability to lift up to 35 pounds.
*Why Work Here?*Join a dynamic team where you can make a significant impact in a busy and multi-tasking environment. Benefit from a structured schedule that allows for planning and flexibility, as well as opportunities for growth and professional development.
*Work Environment*Working hours are Monday to Friday, 8:30 AM to 5:00 PM, with an on-call rotation after training. This position involves a fast-paced and busy environment, requiring multitasking, equipment sales, and patient instruction. Employees are encouraged to plan their on-call duties quarterly, allowing for a good work-life balance.
*Job Type & Location*This is a Contract to Hire position based out of Greenfield, WI.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Greenfield,WI.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 1d ago
Scheduling Specialist
Radiology Partners 4.3
Patient access representative job in Milwaukee, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes up to 4 weekends per year (day shifts).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 2d ago
Patient Access Representative-FT-Call Center
Surgery Partners 4.6
Patient access representative job in Milwaukee, WI
PatientAccessRepresentative- Call Center The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226 As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated PatientAccess Rep to join the team at our Wauwatosa location.
The PatientAccess Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team.
Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.
Why join OIW?
* Competitive pay
* Generous PTO program
* Clinic schedule - no work on evenings/weekends
* Medical, Dental, Vision, and Life Insurance
* 401(k) with company match
* Employee Assistance Program (EAP)
* Employee discount program
Responsibilities:
* Answer the call-center phone with professional and kind demeanor
* Complete pre-registration and insurance verification and communicate financial responsibility during patient calls
* Obtain complete and accurately clinical, demographic, and financial information during the scheduling process
* Record and verify all forms and insurance information into the EMR
* Maintain patient confidentiality according to HIPAA guidelines
* Other duties as assigned
Requirements:
* GED or equivalent
* 2 years of experience working with insurance preferred
* 2 years of medical office experience preferred
* Exemplary work ethic and attendance
* High compassion and kindness needed for working with patients
* Strong attention to detail and problem-solving skills
* Ability to remain professional in high-volume, fast-paced environment
* Excellent verbal and written communication skills
* Demonstrate proficiency of Microsoft software products and computer skills
* EMR software experience is preferred
* Bilingual, Spanish/English is a plus!
The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion.
Job Type: Full-time
Pay: Starts at $18/HR and varies based on experience and education
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Work Location: In person
$18 hourly 13d ago
Pat Access Rep I
Children's Hospital and Health System 4.4
Patient access representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.
Minimum Job Requirements
Education
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Experience
Requires 1 year of experience in customer service.
Knowledge / Skills / Abilities
Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team.
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times.
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues.
Proficient data entry skills with accuracy and speed
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Schedule
Monday-Thursday 0530-1900
Friday 0530-1730
Saturday 0800-1300
Sunday 0900-1200
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$31k-35k yearly est. Auto-Apply 47d ago
Patient Access Rep
Milwaukee Health Services System 3.4
Patient access representative job in Milwaukee, WI
The PatientAccessRepresentative is responsible for managing patient appointments, patient information, and payment processing through accurate and timely data entry. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
* Comply with established policies and procedures.
* Provide excellent customer service.
* Manage appointment schedules to ensure timely patient flow.
* Collect mandatory patient information to ensure accurate demographic entry.
* Coordinate patient information collection related to Sliding Scale Program.
* Verify the needed insurance referral or authorization for services.
* Verify insurance eligibility to ensure accurate and timely remittance.
* Collect patient payments.
* Ensure accurate and timely information exchange with the clinical department.
* Balance cash draw to ensure accuracy.
* Manage patient communication and correspondence.
* Collect data for routine reporting.
* Travel as required to attend meetings and seminars.
* Accomplish projects as a team member or individual as assigned.
* Perform other duties as may be assigned.
QUALIFICATIONS:
Knowledge of:
Basic currency exchange
Computer software applications; EPIC, word processing, electronic spreadsheets
HIPAA, Medicare/FQHC, Medicaid
Medical billing systems; patient/insurance financial management
Ability to:
Follow through, assume responsibility, and use good judgment.
Maintain professionalism under stressful situations.
Communicate effectively and diplomatically with patients, external insurance and contracting entities, and facility personnel both orally and in writing.
Experience/Training:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience:
High School Diploma or GED require
MUST HAVE 2 YEARS of Medical Receptionist/ Medical Registration experience.
Technical Knowledge:
Other Skills: Good oral and written communication. Strong computer literacy
Equipment: PC, Laser-jet printers, modem, facsimile machine, computerized voice mail system, and common office machines.
Software Knowledge: Windows, MS Office (Word, Excel, Access, PowerPoint), Medical Billing Software
PERSONAL CHARACTERISTICS:
Possess the ability to establish and maintain professional working relationships with all levels of staff, clients, and the public.
Detail-oriented with the ability to work with minimum supervision.
Ability to understand and follow verbal and written communication.
Willingness to be part of a team unit and cooperate in the accomplishment of departmental goals and objectives.
Milwaukee Health Services, Inc. is an equal opportunity employer.
Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
$33k-37k yearly est. 60d+ ago
Pat Access Rep I, .8 FTE
CWI Landholdings 3.0
Patient access representative job in Delafield, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.
Minimum Job Requirements
Education
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Experience
Requires 1 year of experience in customer service.
Knowledge / Skills / Abilities
Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team.
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times.
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues.
Proficient data entry skills with accuracy and speed
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Schedule
Monday - Thursday 830am - 5pm.
Ability to work Fridays to cover for vacations and sick calls.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$30k-37k yearly est. Auto-Apply 60d+ ago
Title & Registration Specialist
The Boat House 4.2
Patient access representative job in Elkhorn, WI
š Now Hiring: Title & Registration Specialistš
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team!
We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams.
⨠What You'll Do
Process title and registration paperwork accurately and efficiently.
Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions.
Maintain organized, secure electronic and physical filing systems for registration documents and trade titles.
Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication.
Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions.
š What Makes You a Great Fit
You are friendly, customer-focused, and enjoy helping others.
You stay calm and professional under pressure.
You have strong attention to detail and love keeping things organized.
You communicate clearly-both in writing and verbally.
You bring a positive attitude, act with integrity, and work well as part of a team.
Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate.
š¼ Core Values You'll Embrace
Do the Right Thing
Respect
Customer Focus
Positive Energy
Team Player
Why You'll Love Working Here
Supportive, team-oriented environment
Consistent weekday schedule
Opportunity to make a meaningful impact on the customer experience
A workplace that values positivity, professionalism, and growth
If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you!
Apply today and help us deliver an exceptional experience to our customers every step of the way.
The Boat House is an EOE and participates in the federal E-Verify Program.
The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.
$24k-29k yearly est. 42d ago
Registration Clerk PT
Waukegan Park District
Patient access representative job in Park City, IL
The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures.
Compensation & Benefits:
Expected hiring range $15.00 to $16.00 based on education, experience, and skills.
Click here for a quick look at benefits!
Essential functions
* Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate.
* Answers customer inquiries or directs to appropriate staff as necessary.
* Responds to the public and District staff inquiries and needs with promptness and professionalism.
* Registers the public in District programs and explains program details.
* Works evenings, weekends, and holidays as assigned.
* Trains and shares safety and other work-related practices with District employees.
* Receives payments for programs and services.
* Oversees cash drawer and balance receipts, securing monies and receipts.
* Opens and prepares the facility for daily operation in accordance with the facility's checklist.
* Secures and closes the facility in accordance with the facility's checklist.
* Maintains records and files relating to program registration and other department functions.
* Maintains reception, front desk, and lobby areas in a neat and organized manner.
* Operates various office equipment including, but not limited to, computers, copy machines, and fax machines.
* Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material.
* Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities.
* Reviews daily facility schedule and assists with room setup and take down as needed.
* Conducts duties in adherence to all safety requirements.
* Assists with recreation programs and special events as required.
* Assists staff in the performance of their duties.
* Performs other duties and responsibilities assigned by the supervisor to support the department or the District.
$15-16 hourly 9d ago
Crisis Care Coordinator - REACH
Lutheran Social Services of Wi & Upper Mi 3.7
Patient access representative job in Menomonee Falls, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
$30k-35k yearly est. 12d ago
Customer Service Representative - Technical Support
Teksystems 4.4
Patient access representative job in Delavan, WI
We are seeking a Customer Service Representative to deliver world-class support to our customers across Canada and retail markets (Lowe's, Menards, Home Depot). This role is ideal for someone who enjoys problem-solving, technical troubleshooting, and helping customers with self-installation inquiries.
*Key Responsibilities:*
* Respond to customer calls and emails with professionalism and urgency.
* Troubleshoot product performance and application issues.
* Coordinate warranty returns and evaluate products for warranty eligibility.
* Process replacement orders or issue credits as needed.
* Maintain accurate records in SAP, Salesforce, and CAR systems.
* Communicate effectively with internal teams and escalate issues when necessary.
* Assist customers with product-related questions and documentation.
* Conduct internal and external product evaluation trainings (minimal travel).
* Help develop and maintain training materials.
*Schedule:* Monday-Friday, 7:30 AM-4:00 PM | Hybrid (WFH Wednesdays & Fridays)
*Training:* 2-4 weeks onsite, ideally 9:30 AM-6:00 PM
*Qualifications:*
* Experience with Salesforce and SAP preferred.
* Knowledge of pumps and plumbing is a plus.
* 1+ years of customer service in any environment that includes product troubleshooting
* Strong communication and customer service skills.
*Team Environment:*
You'll be part of a close-knit team of 5 in Delavan and 2 in Canada, working collaboratively with the claims team. Communication is key, with regular group chats and cross-functional support*.*
*Job Type & Location*This is a Contract to Hire position based out of Delavan, WI.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Delavan,WI.
*Application Deadline*This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 1d ago
Scheduling Specialist
Radiology Partners 4.3
Patient access representative job in Waukesha, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 2d ago
Patient Access Representative-FT-Call Center
Surgery Partners Careers 4.6
Patient access representative job in Milwaukee, WI
PatientAccessRepresentative- Call Center
The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226
As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated PatientAccess Rep to join the team at our Wauwatosa location.
The PatientAccess Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team.
Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.
Why join OIW?
Competitive pay
Generous PTO program
Clinic schedule - no work on evenings/weekends
Medical, Dental, Vision, and Life Insurance
401(k) with company match
Employee Assistance Program (EAP)
Employee discount program
Responsibilities:
Answer the call-center phone with professional and kind demeanor
Complete pre-registration and insurance verification and communicate financial responsibility during patient calls
Obtain complete and accurately clinical, demographic, and financial information during the scheduling process
Record and verify all forms and insurance information into the EMR
Maintain patient confidentiality according to HIPAA guidelines
Other duties as assigned
Requirements:
GED or equivalent
2 years of experience working with insurance preferred
2 years of medical office experience preferred
Exemplary work ethic and attendance
High compassion and kindness needed for working with patients
Strong attention to detail and problem-solving skills
Ability to remain professional in high-volume, fast-paced environment
Excellent verbal and written communication skills
Demonstrate proficiency of Microsoft software products and computer skills
EMR software experience is preferred
Bilingual, Spanish/English is a plus!
The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion.
Job Type: Full-time
Pay: Starts at $18/HR and varies based on experience and education
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person
$18 hourly 12d ago
Pat Access Rep I, .5 FTE, 3rd shift
Children's Hospital and Health System 4.4
Patient access representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
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Join a team that makes every family feel supported from the moment they walk in.
Are you someone who loves helping people, staying organized, and being the friendly face others rely on? As a PatientAccessRepresentative, you'll play a key role in creating a positive experience for children and their families during some of their most important moments. Your work ensures that every patient is registered accurately and compassionately - setting the stage for excellent care.
š What You'll Do
Welcome patients and families with warmth, professionalism, and empathy.
Gather and verify demographic and insurance information with accuracy and care.
Complete patient registrations following established guidelines.
Help prevent billing delays by ensuring clean, errorāfree accounts.
Maintain fast, precise data entry in a busy, fastāmoving environment.
Collaborate with a supportive team while also working independently.
Provide ageāappropriate service to the diverse patient population we serve.
š What You Bring
High School Diploma, GED, or HSED.
At least 1 year of customer service experience.
Strong multitasking, organizational, and problemāsolving skills.
Comfort with computers, Microsoft Windows, and basic troubleshooting.
A calm, positive presence even on busy days.
A commitment to our mission, values, and the families we serve.
š Why You'll Love Working Here
You'll be part of a missionādriven team that makes a real difference for children and families.
Every day brings new opportunities to help, support, and brighten someone's experience.
You'll grow your skills in a supportive environment that values teamwork and compassion.
šļø ScheduleWeek 1 & Week 2
Monday - Friday: 11:00 p.m. - 3:00 a.m.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$31k-35k yearly est. Auto-Apply 20d ago
Scheduling Access Rep
CWI Landholdings 3.0
Patient access representative job in West Allis, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
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Job Summary:
This role is an active member of the access team and works to welcome patient families to Children's Medical Group for appointment scheduling following the scheduling modules and serves as liaison between patient families and the clinic. This position reports to the CMG Contact Center Supervisor and collaborates with the Regional Access Specialist and clinic leadership for optimal outcomes.
Essential Functions:
Provides exceptional patient experience by assisting patients, parents, providers and other staff, providing access services following scheduling modules and Patient Experience Promise.
Utilizes EPIC scheduling applications and work queues to facilitate appointment scheduling, wait list management, reschedule list, cancelled appointments, registration work queues, patient communication/texting platform and In Basket Review.
Support registration of patients and/or legal guardians with a MyChart account and access.
Secures appropriate release of information authorization; maintains HIPPA compliance.
Enters all registration information accurately and completely per Appointment Scheduling Module and Complete Registration Document. This includes obtaining demographics, proper consent, insurance cards/information, as applicable, etc. Ensures entire checklist is completed.
Maintains proficiency with EPIC and other applications or competencies as required.
Responsible for understanding and adhering to the Children's Organizational Code of Ethics and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to Children's business.
Education:
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) Required
Experience:
less than 1 year related work experience in a healthcare setting Preferred
Related work experience within a contact/call center setting Preferred
Knowledge, Skills and Abilities:
Knowledge of medical terminology, medical menu software, medical billing, patient scheduling and business office procedures preferred.
Requires excellent interpersonal skills in order to assist patients, parents, and physicians and other staff.
Requires good concentration skills in order to serve a variety of people in a fast paced environment and to handle incoming calls in an efficient and accurate manner.
Required flexibility in order to prioritize efforts to meet needs of the patients, parents, physicians and other staff.
Ability to work independently with limited in-person oversight while meeting quality metrics and identified measures.
Requires the ability to sit for extended period of time while performing duties.
May be required to stand for extended periods of time and may be required to lift up to 25 pounds.
Ability to assist and support other primary care locations as requested by leaders and/or the Children's Medical Group float policy.
Required for All Jobs:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
Employment is at-will. This document does not create an employment contract, implied or otherwise.
Shift Hours: Monday 7:30A-11:30 or Monday 8A-12P or Monday 8:30A-12:30P
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$30k-37k yearly est. Auto-Apply 6d ago
Registration Clerk PT
Waukegan Park District
Patient access representative job in Park City, IL
Compensation & Benefits: Expected hiring range $15.00 to $16.00 based on education, experience, and skills. Click here for a quick look at benefits! The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures.
Essential functions
* Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate.
* Answers customer inquiries or directs to appropriate staff as necessary.
* Responds to the public and District staff inquiries and needs with promptness and professionalism.
* Registers the public in District programs and explains program details.
* Works evenings, weekends, and holidays as assigned.
* Trains and shares safety and other work-related practices with District employees.
* Receives payments for programs and services.
* Oversees cash drawer and balance receipts, securing monies and receipts.
* Opens and prepares the facility for daily operation in accordance with the facility's checklist.
* Secures and closes the facility in accordance with the facility's checklist.
* Maintains records and files relating to program registration and other department functions.
* Maintains reception, front desk, and lobby areas in a neat and organized manner.
* Operates various office equipment including, but not limited to, computers, copy machines, and fax machines.
* Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material.
* Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities.
* Reviews daily facility schedule and assists with room setup and take down as needed.
* Conducts duties in adherence to all safety requirements.
* Assists with recreation programs and special events as required.
* Assists staff in the performance of their duties.
* Performs other duties and responsibilities assigned by the supervisor to support the department or the District.
$15-16 hourly 9d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Wauwatosa, WI?
The average patient access representative in Wauwatosa, WI earns between $28,000 and $43,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Wauwatosa, WI
$35,000
What are the biggest employers of Patient Access Representatives in Wauwatosa, WI?
The biggest employers of Patient Access Representatives in Wauwatosa, WI are: