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Payroll technician vs payroll representative

The differences between payroll technicians and payroll representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a payroll technician and a payroll representative. Additionally, a payroll representative has an average salary of $45,054, which is higher than the $44,971 average annual salary of a payroll technician.

The top three skills for a payroll technician include payroll system, human resources and data entry. The most important skills for a payroll representative are data entry, payroll data, and payroll system.

Payroll technician vs payroll representative overview

Payroll TechnicianPayroll Representative
Yearly salary$44,971$45,054
Hourly rate$21.62$21.66
Growth rate-3%-3%
Number of jobs11,2976,076
Job satisfaction5-
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 50%
Average age4848
Years of experience44

What does a payroll technician do?

A payroll technician may work in the finance or human resource department of an organization or with a payroll service. They are responsible for the collation and recording of employee payment data. As a payroll technician, you will apply organization systems, relevant laws, and other employment and labour regulations to process employees' payments. Depending on the payroll cycle, as a payroll technician, you will be expected to maintain accurate and up to date detailed information of staff for payroll purposes.

What does a payroll representative do?

A payroll representative typically works in a company's human resources department, where their role focuses on processing payrolls and assisting employees. Although the extent of their duties depends on their company or industry of employment, it often includes answering employee inquiries about salaries and benefits, preparing and processing requests, and resolving issues and concerns. Moreover, a payroll representative is also responsible for tracking employee work hours, updating databases, and maintaining an active communication line with team members for a smooth and efficient workflow.

Payroll technician vs payroll representative salary

Payroll technicians and payroll representatives have different pay scales, as shown below.

Payroll TechnicianPayroll Representative
Average salary$44,971$45,054
Salary rangeBetween $30,000 And $66,000Between $31,000 And $63,000
Highest paying CitySan Francisco, CAHartford, CT
Highest paying stateNew JerseyNew Jersey
Best paying companyInfosysPublicServiceABB
Best paying industryFinanceHealth Care

Differences between payroll technician and payroll representative education

There are a few differences between a payroll technician and a payroll representative in terms of educational background:

Payroll TechnicianPayroll Representative
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Payroll technician vs payroll representative demographics

Here are the differences between payroll technicians' and payroll representatives' demographics:

Payroll TechnicianPayroll Representative
Average age4848
Gender ratioMale, 19.1% Female, 80.9%Male, 19.5% Female, 80.5%
Race ratioBlack or African American, 9.7% Unknown, 6.1% Hispanic or Latino, 18.9% Asian, 6.1% White, 57.7% American Indian and Alaska Native, 1.5%Black or African American, 9.5% Unknown, 6.1% Hispanic or Latino, 18.8% Asian, 6.1% White, 58.0% American Indian and Alaska Native, 1.5%
LGBT Percentage10%10%

Differences between payroll technician and payroll representative duties and responsibilities

Payroll technician example responsibilities.

  • Provide Kronos and Lawson support to management concerning departmental payroll and timekeeping.
  • Evaluate time cards through KRONOS for accuracy.
  • Transmit and process payroll for hourly/shift employees on a bi-weekly basis with the use of ADP software.
  • Process payroll from the loading of time and attendance files to submitting payment data to ADP for check printing.
  • Provide payroll calculation and leave posting input for computer processing.
  • Participate in the successful implementation of PeopleSoft from an in-house system.
  • Show more

Payroll representative example responsibilities.

  • Initial set up of associates and day to day processes within Kronos
  • Field and answer employee payroll questions, assisting staff with determining quota balances, union contract terms, and proper timekeeping.
  • Prepare tax reports and reconciliations.
  • Provide individual assistance with timekeeping system as needed.
  • Compile and provide earning statements while utilizing PeopleSoft and excel spreadsheets.
  • Prepare and analyze payroll management reports for supervisors and managers, utilizing PeopleSoft reporting.
  • Show more

Payroll technician vs payroll representative skills

Common payroll technician skills
  • Payroll System, 9%
  • Human Resources, 7%
  • Data Entry, 6%
  • Life Insurance, 5%
  • Kronos, 4%
  • Payroll Data, 4%
Common payroll representative skills
  • Data Entry, 7%
  • Payroll Data, 7%
  • Payroll System, 6%
  • Human Resources, 6%
  • Kronos, 4%
  • Customer Service, 4%

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