Quality assurance manager jobs in Lansing, MI - 112 jobs
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Supervisor, Training and Quality
Michigan Farm Bureau 4.1
Quality assurance manager job in Lansing, MI
OBJECTIVE
Supervisor, Training and Quality Objective
To lead a dynamic team responsible for delivering training, coaching, and managing quality assurance and control programs to enhance employee capabilities and ensure service excellence. To align department strategies with corporate goals, regulatory requirements, and industry best practices, while driving consistency, innovation, and compliance. To oversee onboarding, skill development, mentoring, and continuous improvement initiatives to strengthen system knowledge and elevate customer experience. To collaborate and lead operational initiatives that optimize workflows, improve business processes, and leverage quality data to support strategic objectives. To assist the manager in developing and maintaining the department's risk management plan.
RESPONSIBILITIES
Supervisor, Training and Quality Responsibilities
Establish and maintain a supportive and high-performing work environment by selecting, developing, and managing staff to maximize their strengths and contributions. Clearly communicate expectations and service standards, provide regular feedback, and create opportunities for employees to share ideas, build skills, and feel valued. Oversee performance management, including reviews, coaching, guiding professional development plans, and staffing decisions, in alignment with corporate guidelines. Serve as a backup to direct reports when necessary to ensure continuity of service and operational stability.
Design, lead, and continuously enhance the department's Quality Assurance and Quality Control programs. Collaborate with business leaders to calibrate standards, monitor customer interactions, and guarantee compliance and service excellence. Analyze quality data and trends to deliver actionable insights that bolster both individual and team performance.
Oversee the development, delivery, and evaluation of departmental training programs by collaborating with internal operational leaders to identify skill gaps and align initiatives to corporate and divisional goals. Define training objectives, utilize varied delivery methods and resources, and ensure content reflects regulatory compliance and supports continuous improvement.
QUALIFICATIONS
Supervisor, Training and Quality Qualifications
Required
Bachelor's degree required in business, education, management, or related field; equivalent experience may be considered.
Minimum four years of leadership experience required, preferably in training, quality, or operational roles.
Minimum three years of experience in training delivery, instructional design, and quality assurance required.
Preferred
P/C Resident Producer license preferred.
Minimum of three years of insurance or financial services experience preferred.
Minimum of two years of experience developing adult education and curricula preferred.
Minimum of two years of experience with learning management systems (LMS), quality monitoring platforms, and CRM systems preferred.
Intermediate to advanced knowledge of Guidewire PolicyCenter, BillingCenter, and BCMS billing knowledge preferred.
Professional certifications in training, quality, or leadership (e.g. Six Sigma) preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
$68k-80k yearly est. Auto-Apply 14d ago
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Director, Global Quality GMP Processes
Otsuka America Pharmaceutical Inc. 4.9
Quality assurance manager job in Lansing, MI
The Director, Global Product Quality, GMP Processes is a strategic leadership role responsible for **benchmarking, standardizing, and optimizing global quality processes** across the organization. This role ensures that product quality systems are aligned with **Good Manufacturing Practices (GMP)** and regulatory requirements while driving **efficiency, consistency, and continuous improvement** across all regions and product lines.
The Director will lead global initiatives to harmonize and enhance processes related to **product quality complaints, deviations, CAPA, and management reporting** , ensuring timely and effective resolution and robust compliance.
**Key Responsibilities**
+ Global Process Ownership: Lead the design, implementation, and continuous improvement of global quality processes for:
+ Product Quality Complaints
+ Corrective and Preventive Actions (CAPA)
+ Deviations
+ Management Reporting and Trending
+ Benchmarking & Best Practices: Evaluate internal and external quality practices to identify and implement best-in-class solutions that enhance compliance and operational efficiency.
+ GMP Compliance: Ensure all quality processes meet global regulatory requirements (e.g., FDA, EMA, PMDA) and align with current GMP standards.
+ Governance & Standardization: Develop and enforce global standards, SOPs, templates, and tools to ensure consistency across all manufacturing sites and affiliates.
+ Quality Systems Leadership: Oversee the global deployment and optimization of electronic quality systems (e.g., TrackWise), including configuration, training, and validation.
+ Cross-Functional Collaboration: Partner with regional quality leaders, manufacturing, regulatory affairs, and technical operations to ensure alignment and effective execution of quality strategies.
+ Data-Driven Insights: In collaboration with Quality Operations, lead the development of global quality metrics and dashboards to monitor performance, identify trends, and support decision-making.
+ Team Leadership: Build and lead a high-performing global team of quality professionals, fostering a culture of accountability, innovation, and excellence.
**Qualifications**
Required
**Required Qualifications:**
+ Bachelor's degree in a scientific discipline (e.g., Chemistry, Biology, Pharmaceutical Sciences); advanced degree preferred.
+ Minimum 12 years of experience in pharmaceutical quality assurance or quality systems, with at least 5 years in a global leadership role.
+ Deep understanding of GMP regulations and global regulatory requirements (e.g., 21 CFR Parts 210, 211, 820).
+ Proven experience in managing global quality systems and optimizing complaint, CAPA, and deviation processes.
+ Strong analytical and problem-solving skills with a data-driven mindset.
+ Excellent communication, leadership, and stakeholder management skills.
+ Proficiency in quality management systems (e.g., TrackWise) and Microsoft Office tools.
+ Ability to travel internationally as needed.
Preferred
+ Basic understanding of artificial intelligence and advanced analytics
+ Experience supporting risk management programs or frameworks.
+ Familiarity with quality management systems and digital tools.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$183.3k yearly 37d ago
Director, Quality - Life Sciences
Datavant
Quality assurance manager job in Lansing, MI
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics.
As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards.
This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments.
**What You Will Do**
+ Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance.
+ Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring.
+ Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation.
+ Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring.
+ Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives.
+ Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners).
+ Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP.
+ Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation.
+ Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3).
+ Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations.
**What You Need to Succeed**
+ 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations.
+ Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** .
+ Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** .
+ Experience managing and mentoring cross-functional teams.
+ Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** .
+ Deep understanding of **data governance, privacy, and security** best practices.
+ Experience interacting with external auditors, customer compliance teams, or regulatory agencies.
+ Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders.
**What Helps You Stand Out**
+ Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions.
+ Background working in or with tokenization, health data linkage, or privacy-enhancing technologies.
+ Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams.
+ Training or certification in Six Sigma, ISO Auditing, or software validation methodologies.
+ Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl).
+ Experience contributing to industry working groups on quality, data integrity, or health data compliance.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$165,000-$230,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$165k-230k yearly 44d ago
Quality Assurance (Product) Manager
Niowave 3.5
Quality assurance manager job in Lansing, MI
Summary/objective
The Engineering and Facilities (E&F) Planning Coordinator works closely with project team members, members of the leadership team and key customers to help deliver major organizational projects and key initiatives efficiently. The E&F Planning Coordinator manages the technical and administrative tasks, such as scheduling, resource forecasting and planning, document and information distribution, report collation and communication support. The E&F Planning Coordinator, Engineering/Facilities provides direct support to the Facilities and Engineering Team. This position is integral to the successful coordination, alignment, and management between the departments/disciplines related to engineering, design, fabrication, building operations (facilities), EH&S, radiation safety and cGMP quality regulations.
You are an open minded, committed team player who is able to meet people where they are and utilize communication and tools to masterfully guide them to the goal. Words used to describe you include self-starter, resilient, exhibits patience and grace. You are energized by completing tasks well and on time, enabling teams to reach optimal outcomes. You are someone who lives and breathes keeping things organized and supporting others in being successful.
Essential functions
Work independently and with members primarily in or related to the engineering/facilities, accelerator, EH&S, radiation safety including but not limited to project leads within the technical teams, and members in the leadership team..
Maintain portfolio of medium complexity projects supporting manufacturing and continuous improvement.
Development of templates and standards for electronic project tracking and resource estimation.
Masterfully manage up, down, and across the organization to optimize outcomes and proactively contribute to a fun, nurturing, motivating culture.
Provide information and regular support to stakeholders.
Serve as point of contact for various working groups; Share relevant documentation and reports with project teams.
Develop in-depth understanding of project scope and particulars i.e. timeframes, project teams, etc.
Schedule project activities for internal team and contractors.
Maintain senior leadership and execution level schedules for project success.
Understand formal escalation and review processes.
Provide support to project managers and business leaders.
Thorough project documentation; Creating and reviewing of reports.
Positively influence a diverse team of skilled professionals.
Within the department and across the organization, foster a culture of respect, safety, quality, and continuous improvement aligning with the mission, vision, and values of the organization.
Competencies
Excellent communication and interpersonal skills - you know how to develop & maintain strong relationships with all levels/teams of the organization.
Models the Niowave Values of Teamwork, Courage, Integrity, and Upright Zeal.
Understand how to integrate into a new team/organization - appreciate the history of current state, know how and when to make suggestions, as well as using just the right pace to reach the improved future state.
Understand your own communication and learning styles, assess others' styles, and are able to find the right path to connect the two.
Exceptional technology skills - you find working with any software very comfortable and you easily adapt to new products; Highly efficient with MS Office products; Expert skill with project tracking such as MS Project and Smartsheet is essential.
Extremely attentive to details, particularly with written communications, and PowerPoint presentations.
Highly responsive and resourceful.
Ability to anticipate needs and use good business judgment in escalating priority issues.
Extremely confidential; experienced in handling highly sensitive information discreetly.
Accountable, responsible, and able to work independently.
Very flexible, able to pivot quickly as priorities change.
Professional demeanor; calm, polite, kind, well-spoken.
Required education and experience
Bachelor's degree in engineering, business, management, or related field or equivalent combination of work experience, certifications and/or degree.
8+ years' experience supporting project teams and providing technical and administrative support to others.
Preferred education and experience
Formal training/experience in agile project management.
Formal training/experience with Scrum and Lean project management framework and tools.
Project management certification such as CAPM, PMP, PMI-ACP, or CSM.
MS Office certification.
Educational or work experience with manufacturing, engineering, information systems.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to:
Stand; walk; sit; stand and sit for prolonged periods
Use hands and fingers to handle, or feel objects, tools or controls
Vision abilities including near vision/acuity and visual color discrimination
Talk and hear
Reach with hands and arms
Climb stairs
Wear safety glasses, goggles, gloves, and Tyvek suit
Ability to lift or move products and supplies, up to 25 pounds.
Position Type/Expected Hours of Work/Travel
Full-time position.
Company's standard operating hours are Monday thru Friday 6a - 6p with production related activities requiring 24/7/365 shifts. This position is a part of shift work including nights, weekends, and holidays.
Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role.
.Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$70k-100k yearly est. 60d+ ago
Multiple positions_IVR QA_Govt. exp preferred_w2
360 It Professionals 3.6
Quality assurance manager job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking for IVR QA Analyst & IVR Test Lead in Dimondale, MI
Qualifications
Position 1:
The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE) processes, frameworks, templates & tools to perform all tasks within the Software Testing Life Cycle, including analyzing requirements, creating test scenarios, conditions and scripts, creating and managing test data, performing test execution and managing defect management processes. The IVR Test Lead is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts for the project meet strenuous standards. Additionally, the IVR Test Lead will lead the implementation and utilization of web service test tools.
Position 2:
The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test cases, conditions and scripts, creating and managing test data, test execution and defect management processes. The Test Analyst is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts meet strenuous standards
Additional Information
Webcam interview is acceptable.
$62k-102k yearly est. 60d+ ago
Quality Manager
American Rheinmetall
Quality assurance manager job in Lansing, MI
American Rheinmetall is a leader in the design, development, and production of advanced tracked and wheeled vehicles, vehicle systems, and critical components that support U.S. military modernization. Our expertise spans electronic and mechanical systems, fabricated structures, armored products, rubber solutions, and track systems, delivering reliable innovation to both defense and commercial markets. As part of the global Rheinmetall family, we combine proven heritage with forward-looking technology to provide solutions that defend and feed the world. Job Summary: The Quality Manager is responsible for planning, coordinating, and directing all aspects of the company's quality program to ensure that products meet or exceed established standards and customer expectations. This role oversees quality control, quality assurance, and compliance processes, and works closely with production, engineering, and customers to support continuous improvement. The Quality Manager reports to the Vice President of Quality and leads the Quality Department staff. Essential Functions:
Develop and maintain quality objectives that align with corporate policies and goals.
Communicate and interpret quality philosophy, standards, and expectations to key personnel across the organization.
Track and monitor performance using Key Performance Indicators (KPIs) to identify trends, issues, and improvement opportunities.
Manage and drive the Corrective and Preventive Action (CAPA) process.
Develop and implement standards, procedures, and methods for inspection, testing, and evaluation of materials and products.
Plan and oversee inspection, analysis, design, and testing to ensure compliance and quality of products and components.
Review design documentation, vendor quality manuals, and company quality records for adherence to requirements.
Represent the company during customer visits, audits, and presentations, both onsite and at customer locations.
Review and analyze quality control and quality assurance data for consistency with company standards and compliance requirements.
Keep management informed of significant quality issues, root causes, and actions being taken.
Prepare and present technical and program-related information to the management team.
Direct and support quality staff in inspection and testing activities to ensure continuous control over materials, facilities, and products.
Maintain up-to-date knowledge of government and industry quality codes and standards (e.g., AS9100, ISO).
Develop and deliver quality training programs for employees in coordination with department managers.
Utilize ERP systems (PLEX preferred) to manage and support quality processes.
Supervisory Responsibility: Yes - directly supervises employees in the Quality Department, including interviewing, hiring, training, assigning work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems in accordance with company policies and laws. Minimum Qualifications: Knowledge, Skills and Abilities (as demonstrated through experience, training and/or testing)
Strong understanding of quality assurance principles, inspection/testing methods, and compliance standards.
Leadership skills to effectively manage, mentor, and develop quality staff.
Proficiency in root cause analysis, corrective/preventive action, and continuous improvement processes.
Ability to interpret technical specifications, engineering documentation, and quality standards.
Strong interpersonal and communication skills for collaboration with internal teams, suppliers, and customers.
Knowledge of quality systems and requirements including AS9100 and ISO14001.
Familiarity with ERP systems (PLEX preferred) for quality and compliance management.
Education: Bachelor's degree in engineering, management, or business required. Experience:
Minimum of eight (8) years' experience in quality assurance engineering or management.
At least two (2) years of management/supervisory experience required.
Equivalent combination of education and experience will be considered.
Background Prerequisites: Must undergo and meet company standards for background check, employment verification, reference checks and controlled substance testing. Preferred Qualifications:
Advanced degree or certifications such as ASQ Certified Quality Engineer (CQE) or Certified Quality Manager (CQM).
Aerospace or defense industry quality experience.
Hands-on experience with lean manufacturing and Six Sigma methodologies.
Working Conditions and Physical Demands: With or without reasonable accommodations, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
Occasionally stand, walk, sit, use hands to handle or feel, and reach with arms.
Occasionally lift and/or move up to 50 pounds.
Work in both office and manufacturing floor environments with exposure to noise, machinery, and inspection/testing equipment.
PPE required in designated areas.
Equal Employment Opportunity Statement: American Rheinmetall provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy), gender identity, national origin, age, disability, or marital status, in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$73k-116k yearly est. 6d ago
Quality Manager
Provision People
Quality assurance manager job in Lansing, MI
Our award-winning client is searching for a Quality Manager to perform all duties, as needed for the Quality Department.
Responsibilities:
Know and analyze the specific customer requirements, processes and products
understanding how much our failure modes can impact the customer lines and
final products.
Track customer indicators, generate corrective action plans with the plant
teammates when needed.
Monitor and advise the plants so that we have OEM inspection implemented,
understood, and practiced.
Ensure that all past problems are converted into lessons learned for engineering, process, tooling, production, and quality plant manager teams.
Required Qualifications:
Bachelor's degree Technical
Current or recent Quality Manager(3+ years as QM) with a progressive career in quality(preferably at a Tier 1 automotive plant) - PPAP audits, ISO 9000 experience, etc.
PPAP Audit experience required.
Strong ITAF experience required.
Quality or equivalent - 8 years
Supplier management
Project management
WPS and lean manufacturing knowledge
Intermediate English - written and oral
MS Project
Good skills with office tools
$73k-116k yearly est. 60d+ ago
Manager, Data Quality
Dodge Construction Network
Quality assurance manager job in Lansing, MI
The Manager, Data Quality, is responsible for overseeing the full data management lifecycle and operational workflow of Company Entity Management (CEM) for company and contact data within Dodge Construction Network's (Dodge) master data ecosystem. This role leads both onshore and offshore teams to ensure the accuracy, completeness, and standardization of company entities that power Dodge's products, customer experiences, and analytics.
The Manager will define and execute the end-to-end operating model for CEM including the development of Standard Operating Procedures (SOPs), establishing KPIs, designing quality and governance frameworks, and defining requirements for automation and human-in-the-loop workflows. This role drives continuous improvement by refining processes, enhancing data sourcing and enrichment, evaluating automation outputs, and collaborating closely with cross-functional partners across Product, Engineering, and Operations.
This leader must bring strong people management and project management skills, an analytical mindset, and have experience working in scalable data operations environments.
This is a full-time position and reports directly to the Director of Data Acquisition.
**_Preferred Location_**
+ This is a remote, home-office-based role, and candidates located in the continental United States will be considered.
+ For this position, there is a preference to hire in the Central and Eastern Time Zone; however, candidates in other areas/time zones would be considered as well.
**_Travel Requirements_**
Expected travel is minor for this role.
**_Essential Functions_**
+ Design, maintain, and improve company and contact entity workflows, SOPs, SLAs, and quality standards
+ Define and track KPIs for team efficiency, business impact, financial stewardship, and client satisfaction
+ Oversee entity creation, updates, merges, conflict resolution, and exception handling
+ Partner with automation, engineering, and data science to integrate and optimize human-in-the-loop and machine-assisted processes
+ Analyze performance patterns to identify automation gaps, reduce manual interventions, and continuously improve processes
+ Lead, mentor, and develop CEM team members
+ Establish performance expectations, work allocation, and capacity planning
+ Manage relationships with third party data providers and offshore vendors
+ Collaborate closely with Engineering, Product, Sourcing, and Sales to align CEM standards with business and platform needs
+ Participate in roadmap discussions, attribute model design, and classification/taxonomy updates
**_Education Requirement_**
Bachelor's degree in Information Systems, Data Analytics, Supply Chain Management, Computer Science, Engineering, Operational Management, or related technical fields or equivalent education and work experience.
**_Required Experience, Knowledge and Skills_**
+ 7+ years of experience in data operations, master data management, digital operations, or business transformation
+ 2+ years managing teams
+ Proven experience managing both onshore and offshore teams
+ Experience with SQL and/or Python programming
+ Advanced problem solving and data driven decision making capabilities
+ Proven record of managing external vendor relationships
+ Ability to translate technical concepts into actional business insights for non-technical stakeholders
+ Experience with automation tools, scraping frameworks, and data pipelines
+ Exposure to data operations utilizing machine learning and data enrichment techniques
+ Proficiency in data governance, KPI management, and quality assurance
+ Strong project management skills, including planning, prioritization, and execution of change management
+ Excellent written and verbal communication skills for presenting strategies, reporting performance metrics, and building relationships with stakeholders
**_Preferred Experience, Knowledge and Skills_**
+ Data Visualization tools such as AWS Quicksight, PowerBI, Tableau
+ Knowledge of construction industry or content workflows a plus
+ Experience with salesforce a plus
+ Familiarity with cloud-based data environments
+ Familiarity with Jira/Confluence
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-CS1
\#DE-Remote
\#DE-2026-22
$73k-116k yearly est. 13d ago
Quality Manager
International Automotive Components 4.6
Quality assurance manager job in Alma, MI
Leadership & Strategy
Provide strategic direction, leadership, and consultative support for implementing and maintaining customer quality system requirements.
Champion a culture of quality and continuous improvement across all departments.
Act as the primary liaison for quality-related communication between customers, suppliers, and internal stakeholders.
Quality Systems & Compliance
Ensure compliance with IATF 16949, ISO 14001:2015, and other applicable industry standards.
Develop, implement, and maintain policies, procedures, and methods to evaluate and improve product and process quality.
Lead internal and external audits, ensuring corrective actions are implemented and sustained.
Continuous Improvement
Develop and implement programs to establish and maintain quality standards for existing and new products.
Drive process control, error-proofing, and inspection methods to ensure products meet design intent and customer expectations.
Analyze quality data, identify trends, and lead root cause investigations to reduce defects, scrap, and warranty claims.
Partner with operations and engineering to implement lean manufacturing and Six Sigma methodologies.
Team Management
Supervise and mentor Quality Department personnel, fostering professional growth and accountability.
Allocate resources effectively to support production, testing, and inspection needs.
Provide training and guidance to employees on quality standards, tools, and best practices.
Customer Focus
Serve as the voice of the customer within the organization, ensuring quality requirements are met or exceeded.
Lead customer complaint resolution, corrective action plans, and preventive measures.
Support new product launches by validating quality systems and ensuring readiness for production.
Documentation & Reporting
Ensure system tests are completed, documented, and issues resolved in a timely manner.
Maintain accurate records of quality metrics, audits, and certifications.
Report regularly to senior leadership on quality performance, risks, and improvement initiatives.
Other Duties
Perform additional responsibilities as assigned to support organizational goals.
Skills and Experience Requirements
Minimum 5 years automotive Tier 1 management experience
Bachelor's degree in engineering, business management or related field preferred
IATF 16949 experience required and ISO 14001:2015 experience preferred.
Strong interpersonal skills to build relationships with all levels across the organization and with customers.
Strong analytical background with demonstrated ability to analyze, explain, and draw logical conclusions from complex operational, financial, regulatory and/or business data.
Continuous Improvement / Kaizen / Lean facilitator
$94k-130k yearly est. Auto-Apply 23d ago
Quality Manager
Motus Integrated Technologies 4.3
Quality assurance manager job in Battle Creek, MI
Quality Manager Reports to: Plant Manager People First. Safety is the Foundation. Join our innovative manufacturing team at our Battle Creek facility where precision and quality come together to drive industry-leading production and continuous improvement. At Motus, we're revolutionizing the manufacturing industry and seeking a passionate, forward-thinking Quality Manager to help us make an impact and drive this position to new heights.
A successful candidate will be high energy, driven, resourceful and a problem solver.
RESPONSIBILITIES:
* Develop and maintain Customer scorecard reporting process to track performance and drive continuous improvement
* Lead and direct customer 8Ds and problem-solving activities to ensure highest customer satisfaction always
* Ensure timely and accurate responses to customer requirements
* Ensure LPA process is robust and supports a continuous improvement culture
* Support internal and external issue escalation process; identify gaps and corrective actions for issue escalation
* Maintain product quality by enforcing quality assurance policies and procedures and government requirements; collaborate with other members of management to develop new training methods
* Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends while creating a culture of continuous improvement
* Lead Quality Best Business Practice team meetings to ensure collaboration between plants to implement best solutions globally
* Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
* Achieve financial objectives by preparing the quality assurance budget as needed, scheduling expenditures, analyzing variances and initiating corrective actions
* Maintain TS16949 certification
* Demonstrate the ability to quickly react to customer concerns and build a positive working relationship
* Develop and maintain PFMEA and Control Plans
* Lead TPA (Trend, Pareto, Attack) activities for containment and quality related items
REQUIREMENTS:
* 4-year degree in BA/BS in Business, Management, or Engineering required
* 7+ years of experience in a Quality Management leadership role with 3+ years of experience in Quality Management functions
* Multi-plant experience with global responsibility a plus
* Automotive industry experience a plus
* Experience directly supporting customer sites a plus
* Certified Six Sigma practitioner and/or ASQ certifications a plus
Quality Manager Shall Ensure Requirements:
* That the requirements of China's Implementation Rules for Compulsory Certification of Motor Vehicle Products (for interior trim parts: CNCA-C11-09:2014) are fulfilled and that the complete implementation is secured and adjusted periodically according to the given changes.
* That the CCC certified products at all times comply with the Chinese product standard (for interior trim parts: GB 8410-2006).
* That a process instruction exists, which regulates the labeling with the CCC logo.
* That a procedural instruction exists, which ensures that the CCC logo is not applied on either faulty, non-conforming or non-certified products, and not on such products that have been modified after certification without an adjustment of the certificate.
* That a CoP Control Plan is created and implemented
* That any relevant changes are announced to the Chinese Certification Authority
Who We Are
Motus Integrated Technologies is a dynamic, half-billion-dollar global leader in manufacturing high-quality headliners, interior trim, and fiber solution products for the automotive industry. Headquartered in Holland, Michigan, Motus operates advanced manufacturing facilities across North America (U.S. and Mexico) and maintains a global presence with 12 locations. Motus is part of the Atlas Holdings portfolio, an industrial holding company based in Greenwich, Connecticut. Motus offers a vibrant working environment where innovation and forward-thinking are at the forefront of what we do. If you are eager to contribute to our legacy and drive meaningful change, we would love to hear from you. Motus is an Equal Opportunity Employer.
Notice to Agency and Search Firm Representatives:
Please note that Motus is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to a Motus Team Member by a third-party agency without a valid written & signed search agreement between Motus and said third-party agency, will become sole property of Motus. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral.
$79k-118k yearly est. 1d ago
Quality Assurance Manager
Champion Foods 4.0
Quality assurance manager job in Boston, MI
Baking a Better Future
"Our team is like a good recipe. All the ingredients come together to make an incredible product."
Champion Foods, a pizza trailblazer, is expanding, and we're looking for dynamic talents to enhance our innovative and quality-driven team. We produce products cherished by families nationwide and pride ourselves on our entrepreneurial spirit, commitment to quality, and a warm workplace culture that feels like family. If you're passionate, eager to grow, and want to work for a company that values each voice and champions personal development, your next career adventure starts here. Join us, and let's craft great things together, one delicious slice at a time.
Your Mission:
You will lead and manage the quality assurance programs, policies, and initiatives for our company's products. Additionally, you will be responsible for developing inspection, testing, and quality control procedures, designing quality training programs, investigating customer complaint issues, and facilitating quality audits. You will have the opportunity to lead our quality assurance staff, including training food technologists in the lab procedures and auditing techniques.
What You'll Do:
Create and implement updated policies, procedures, and programs that ensure product safety and quality, including updating product specifications and issuing changes.
Identifies and resolves supplier food safety and quality issues.
Provides technical support and acts in a liaison role with the quality control function to develop and ensure controls are developed, executed, and maintained.
Manages critical food lines and implements new laboratory procedures and instrumentation, and assists the international department with manufacturing and problem resolution.
Communicates with staff, other departments, and suppliers with product specifications and program changes as appropriate.
Responsible for direct involvement in corporate product recalls and retrievals if required, and maintains appropriate documentation. Administers mock recalls to distribution centers.
Coordinates samples from distribution centers, sanitation audits, and lab testing.
Lead quality assurance staff, including coaching, development, and required training.
Assists leadership in policy creation for vendors, vendor evaluation, and audits
Maintains approved manufacturer list for regional vendors.
Performs other duties as requested by Supervisor.
Responsible for management of others, including hiring and performance management.
What You'll Bring:
Bachelor's degree in food science, Biology, Chemistry, or related discipline.
Minimum of five (5) years quality assurance experience in the food industry and a total of seven (7) years' total quality assurance experience.
Knowledge of the food industry manufacturing practices and familiar with governmental regulations. (Exclusively for Domestic: including OSHA lab standards and Good Manufacturing Practices as defined by the FDA.)
Ability to communicate effectively with vendors and other departments, often communicating complex technical data to a variety of audiences.
Evidence of the ability to establish, document, update, and track quality metrics, preferably through standardized and accepted process control procedures.
Experience in a previous position requiring accuracy, attention to detail, and documentation of issues, resolutions, and policy changes.
Excellent problem-solving and decision-making skills. Good interpersonal skills and ability to resolve conflicting points of view.
Demonstrated ability to manage multiple, complex projects and initiatives simultaneously with a results-oriented approach.
Computer proficiency (Microsoft Office, database, Internet, and documentation software required.
Ability to travel up to 20% of the time and to adhere to the company's corporate travel policy.
HACCP certification and foodservice sanitation certification.
Experience with lab analysis and testing on products used in the pizza business.
Sensory abilities for product evaluation.
Where You'll Work:
Ability to travel domestically 20% of the time and adhere to company travel policies.
Exposure to travel elements, plant environments, spice odors, higher or lower than average temperatures.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Champion Foods LLC.
Champion Foods LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
This company participates in E-Verify. Click on any of the links below to view or print the full poster.
E-Verify and Right to Work.
PRIVACY POLICY
$68k-97k yearly est. Auto-Apply 57d ago
Quality Manager
Grupo Antolin 4.5
Quality assurance manager job in Howell, MI
Howell, MI
Who are we:
Antolin is a leading global automotive supplier, we are experts in designing, manufacturing, and supplying innovative solutions for vehicles around the world. Our product portfolio includes trim, headliners, and acoustic systems, as well as lighting and other interior systems. We offer comprehensive solutions with a focus on quality, safety, and sustainability. Our products are used in many of the world's leading car brands, including JLR, BMW, Toyota, Volkswagen, Audi, Mercedes-Benz, and Ford.
What can we offer you:
You will be part of a highly engaged multinational Organization with international career opportunities.
We offer you a learning journey adapted to your professional experience.
You will work on international projects for world- renowned companies in Automotive sector.
You can find an Open Environment to learn new technologies.
We can offer you a competitive salary, benefits and valuable OEM discounts.
Mission:
The job mission of the Quality Manger is to ensure the quality management system is upheld and the products and processes meet customer, regulatory, and industry requirements throughout the product lifecycle.
Responsibilities:
Ensure compliance with IATF 16949, customer specific requirements, and applicable regulatory standards.
Lead quality planning, assurance, and control activities from APQP to serial production.
Drive zero defect strategy through preventative quality tools such as: FMEA, SPC, and Control Plans.
Manage customer quality performance including PPAP submissions and audits.
Monitor and improve supplier quality performance and development.
Responsible for plant KPI's and lead continuous improvement initiatives.
Direct Customer and Supplier liaisons for plant quality activities and concerns including scheduled visits.
Establish and maintain all quality documents, samples, customer contact, supplier development, production start - up, product launch, and correction of production variances and warrant analysis.
Manage Customer and Supplier quality scorecard and address any issues accordingly.
Coordinate and lead all internal, external and Customer quality audits.
What we are looking for:
A Bachelor's degree in Engineering or Quality or equivalent work experience in the automotive industry with previous Management experience.
5+ years of prior Quality Management or Supervision.
TS-16949 experience required.
Here at Antolin, we are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics. We encourage applications from all individuals and strongly support diversity in our workplace. We strive to create an inclusive environment for everyone, and we are committed to treating everyone in a fair and equitable manner. We are proud to be an equal opportunity employer and are committed to fostering a diverse and inclusive work environment.
This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. The Company reserves the right to revise the job description at any time. Duties, responsibilities or activities may change, or new ones may be assigned at any time with or without notice. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
DREAM. DARE. DO
$74k-98k yearly est. 6d ago
Quality Manager
Michigan Milk Producers Assoc 4.2
Quality assurance manager job in Ovid, MI
Michigan Milk Producers Association (MMPA) is actively interviewing for a Quality Manager to join our team in our Ovid, MI dairy.
The Quality Manager is responsible for managing Quality Assurance Programs establishing, implementing and monitoring Food safety and quality programs, including regulatory and customer audits. Ensuring food safety and quality of all products produced. Perform inspections of processes, employee training, compliance with applicable food laws and regulations and verify Food safety plans. Manage the QA laboratory. Actively participates in resolving customer complaints. Integral part of plant leadership team. Provides support to Sales and Operations on customer issues, questions and concerns
Who are we?
The Michigan Milk Producers Association is a dairy farmer owned cooperative and dairy processor. Founded in 1916, the MMPA serves dairy farmers in Michigan, Indiana, Ohio and Wisconsin.
MMPA maintains a strong presence within the dairy industry with strategic business relationships through a variety of channels like processing shelf-stable, value-added dairy products. MMPA has four member owned processing plants in Michigan, Indiana and Ohio, including Superior Dairy and the Middlebury Cheese Company. Products made at MMPA's plants include fluid milk, sour cream, cheese, ultra-filtered milk, cottage cheese, ice cream, butter, nonfat dry milk, cream and condensed skim milk.
We offer:
Competitive salary
Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
Disability insurance
Paid time off
Retirement including 401k with employer contributions
Personal and professional growth opportunities
Employee appreciation events and recognition awards
Employee wellness initiatives
Employees feedback and suggestion forums
Job Responsibilities:
Leadership of Quality team at the Plant
Oversee, implement and maintain quality programs related to vendor certification, raw materials, product mock recall, hold and release, food safety and quality programs
Data analysis and trending to improve quality
Work on customer complaint resolution (root cause analysis and development of corrective and preventive actions)
Ability to work with cross functional teams (Operations, Maintenance, Sales, Supply Chain etc.)
Development and maintenance of all food safety regulatory programs to meet FDA/USDA/State regulatory requirements
Oversee employee training for Food safety and GMPs
Responsible for disposition of all held product, with input from the Plant Manager and Director Quality (as needed)
Act as a backup for Director of Quality
Oversee product quality with regards to meeting the specifications, and identification of defects
Leadership of Plant Laboratory
Track, report, and review the Quality Performance Indicators on a regular basis to drive continuous improvement
Manage cost of quality
Conduct Effective Root Cause Analysis and implement corrective action and preventative action
Direct management of quality assurance staff and testing laboratory
Perform other duties, as assigned
Qualifications and Skills
BS Degree in Food Science, Biology, Microbiology, Chemistry or related field required
5-7 years in quality/manufacturing/sanitation management roles working in food manufacturing environments
Equivalent combination of education and experience
Leadership skills
Good communication skills to share ideas/technical information in an easy to understand way
Basic data analysis skills (collect data, establish facts, and draw valid conclusions)
PCQI certified and SQF practitioner preferred, but not required
Demonstrated initiative and desire to learn about the dairy industry
Ability to ask questions and maintain accountability
Be able to interact with employees at levels in the organization
Shows interest to learn from and share the knowledge with other
Essential Functions and Physical Requirements
While performing the duties of this job, the employee is required to stand, walk, handle, reach above the shoulders, climb, balance, stoop, kneel, crouch and crawl. The employee is frequently required to sit, talk and hear. The employee must occasionally lift and/or move up to 50 pounds.
Join us in maintaining the highest standards in the dairy industry! Apply now and become part of our dynamic MMPA team!
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.
This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice.
MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve.
We are interested in every qualified candidate who is eligible to work in the United States.
MMPA is committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process.
We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position.
MMPA is an equal opportunity employer.
#MMPAND1
$80k-119k yearly est. Auto-Apply 5d ago
Quality Manager
Mimilk
Quality assurance manager job in Ovid, MI
Michigan Milk Producers Association (MMPA) is actively interviewing for a Quality Manager to join our team in our Ovid, MI dairy.
The Quality Manager is responsible for managing Quality Assurance Programs establishing, implementing and monitoring Food safety and quality programs, including regulatory and customer audits. Ensuring food safety and quality of all products produced. Perform inspections of processes, employee training, compliance with applicable food laws and regulations and verify Food safety plans. Manage the QA laboratory. Actively participates in resolving customer complaints. Integral part of plant leadership team. Provides support to Sales and Operations on customer issues, questions and concerns
Who are we?
The Michigan Milk Producers Association is a dairy farmer owned cooperative and dairy processor. Founded in 1916, the MMPA serves dairy farmers in Michigan, Indiana, Ohio and Wisconsin.
MMPA maintains a strong presence within the dairy industry with strategic business relationships through a variety of channels like processing shelf-stable, value-added dairy products. MMPA has four member owned processing plants in Michigan, Indiana and Ohio, including Superior Dairy and the Middlebury Cheese Company. Products made at MMPA's plants include fluid milk, sour cream, cheese, ultra-filtered milk, cottage cheese, ice cream, butter, nonfat dry milk, cream and condensed skim milk.
We offer:
Competitive salary
Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
Disability insurance
Paid time off
Retirement including 401k with employer contributions
Personal and professional growth opportunities
Employee appreciation events and recognition awards
Employee wellness initiatives
Employees feedback and suggestion forums
Job Responsibilities:
Leadership of Quality team at the Plant
Oversee, implement and maintain quality programs related to vendor certification, raw materials, product mock recall, hold and release, food safety and quality programs
Data analysis and trending to improve quality
Work on customer complaint resolution (root cause analysis and development of corrective and preventive actions)
Ability to work with cross functional teams (Operations, Maintenance, Sales, Supply Chain etc.)
Development and maintenance of all food safety regulatory programs to meet FDA/USDA/State regulatory requirements
Oversee employee training for Food safety and GMPs
Responsible for disposition of all held product, with input from the Plant Manager and Director Quality (as needed)
Act as a backup for Director of Quality
Oversee product quality with regards to meeting the specifications, and identification of defects
Leadership of Plant Laboratory
Track, report, and review the Quality Performance Indicators on a regular basis to drive continuous improvement
Manage cost of quality
Conduct Effective Root Cause Analysis and implement corrective action and preventative action
Direct management of quality assurance staff and testing laboratory
Perform other duties, as assigned
Qualifications and Skills
BS Degree in Food Science, Biology, Microbiology, Chemistry or related field required
5-7 years in quality/manufacturing/sanitation management roles working in food manufacturing environments
Equivalent combination of education and experience
Leadership skills
Good communication skills to share ideas/technical information in an easy to understand way
Basic data analysis skills (collect data, establish facts, and draw valid conclusions)
PCQI certified and SQF practitioner preferred, but not required
Demonstrated initiative and desire to learn about the dairy industry
Ability to ask questions and maintain accountability
Be able to interact with employees at levels in the organization
Shows interest to learn from and share the knowledge with other
Essential Functions and Physical Requirements
While performing the duties of this job, the employee is required to stand, walk, handle, reach above the shoulders, climb, balance, stoop, kneel, crouch and crawl. The employee is frequently required to sit, talk and hear. The employee must occasionally lift and/or move up to 50 pounds.
Join us in maintaining the highest standards in the dairy industry! Apply now and become part of our dynamic MMPA team!
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.
This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice.
MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve.
We are interested in every qualified candidate who is eligible to work in the United States.
MMPA is committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process.
We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position.
MMPA is an equal opportunity employer.
#MMPAND1
$73k-116k yearly est. Auto-Apply 5d ago
Manual QA
Jobsbridge
Quality assurance manager job in Lansing, MI
Dear Associate,
open. Please respond if interested.
Manual QA
Lansing, MI
12+ Months Contract
Within the Quality Assurance function, the Quality Analyst
will help in implementation/enhancement of manual and regression test plans.
This role is responsible for the creation, execution, and maintenance of
test scripts (using HP tools set) to ensure quality standards are achieved.
This position also works in collaboration with Story team/technical testers
to understand how changes in the software product affects maintenance of
test scripts. This role helps product implementation team in meeting the
quality objectives and making continuous improvements to maximize testing
coverage and reduce testing cycle time.
Experience:
* Proven experience in documenting various test cases using tools
like HP Quality Center, Atlassian
* Proven experience in manual testing for web applications (frontend
and backend), Web services, various other GUI applications (Mainframe, Java,
etc..) and middleware's
* Proven experience in design, development and maintenance of any
smoke, functional, and regression test suits to ensure application code is
functioning as designed.
* Experience in Agile development methodologies preferable
* Experience in P&C insurance domain , Guidewire product suite will
be a plus
* Excellent interpersonal and team skills
Best Regards,
Mike Curtis
Additional Information
Multiple Openings
$40k-80k yearly est. 60d+ ago
Quality Manager
Bleistahl North America LP
Quality assurance manager job in Battle Creek, MI
Job DescriptionDescription:
Job title: Quality Manager
Reports to: Managing Director
Assures consistent quality of production by developing and enforcing good automated manufacturing practice (GAMP) systems; validating processes; providing documentation; managing staff.
Key Responsibilities
Communicate with customers as needed to resolve quality issues
Work with engineering, manufacturing and other functional area to resolve customer, internal and/or supplier quality issues
Support manufacturing to ensure conformance to the company's processes, as well as customer specific processes and requirements
Manages APQP practices in support of new program launches including customer specific approval processes (PPAP, ISIR, etc)
Manages in implementing QS, TS and IATF in the facility
Manages the reading and interpretation of customer part and component drawings including GD&T, customer quality standards, and/or requirements
Lead manufacturing facility in 8D Problem solving activities, in conjunction with collaborating with customer
Demonstrate ability to initiate and accomplish assigned tasks in a manufacturing environment where priorities may change
Responsible for performing sub supplier audits as needed
Manages a team of quality techs to ensure process and quality standards are met
Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
Requirements:
Required Qualifications
Bachelor's degree in Engineering or equivalent in experience
3 -5 year of quality engineering experience
Working knowledge of MS Windows/Office
Excellent communication skills (verbal and written), organized and time management skills
Ability to prioritize work load
Establish and reach work goals in accordance to the direction established by customer and manufacturing
Ability to travel nationally and internationally (25%)
Physical Demands
Required to stand for long periods of time and move about the facility
Occasional lifting of items not to exceed 50 lbs
Required to use safety glasses while performing specific tasks or while in specific areas of the plant
Work Environment
Works primarily in a plant environment
Exposed to any number of elements.
Other
Perform other duties as assigned.
Process Owner
Process owners should ensure should ensure their processes:
Describe its links and interactions with other processes
Identify its documentation and training requirements
Issue and maintain any procedures and instructions
Implement processes consistent with the quality policy
Make available necessary resources and information
Operate and control an effective and efficient process
Resolve any problems and prevent their recurrence
Communicate process changes to the process users
Define and manage interfaces with other processes
Communicate input requirements to internal suppliers
Meet the output requirements of internal customers
Analyze performance data and set quality objectives
Track progress against process performance targets
Communicate with process users to identify issues
Identify risks and opportunities with current process
Investigate and propose process improvements
Ensure all corrective action that are assigned to their process are completed in a timely manner
$72k-114k yearly est. 3d ago
Quality-Manufacturing
Technique Inc.
Quality assurance manager job in Jackson, MI
DEPARTMENT: Quality Control SUPERVISED BY: Quality Director STATUS: Full time non-exempt Technique, Inc. is a Michigan-based stamping, tubing and welding facility offering the shortest lead-times and highest quality parts in the industry. We offer high-speed prototypes, ultra-low volume stampings, tubing and assemblies for production and emergency-based manufacturing for industries such as aerospace, automotive, medical and food processing.
Technique, Inc. is a group of highly skilled technicians who consistently strive to improve the tools, technology and processes which allow us to continue growing at an incredible rate. The company is dedicated to the success of each team member in a culture that values safety, integrity, teamwork, learning opportunities and results.
Position Summary:
This position is responsible for inspecting components and finished products to determine compliance with engineering requirements. The employee will also create and maintain all documentation, as well as assist with dispositioning nonconforming product. The employee will develop procedures and coordinate efforts for quality system compliance. They will lead quality/continuous improvement projects in coordination with account managers and purchasing department, and work with setup technicians, customers and vendors on quality-related issues.
Essential Job Functions:
Use precision measuring tools to check parts against blueprints
Assemble and submit PPAP, first piece inspection, source releases, and quality packages documentation.
Use/write programs in PolyWorks to operate CMM machines
Calibrate precision machinery
Work with technicians to provide legible feedback per blueprint specifications and assist technicians with part development
Create and complete customer documentation
Reverse engineer to help with process improvement activities and corrective actions
Professionally represent Technique when interacting with customer representatives
Qualifications:
EDUCATION: Associate's degree in engineering technology or related field preferred
CREDENTIALS/LICENSURE: forklift operator's license preferred
MINIMUM EXPERIENCE: 2-4 years of quality control in manufacturing/engineering environment
Position Requirements (Skills & Abilities):
Ability to multitask in a fast-paced environment
Good understanding of GD&T and blueprints
Strong communication, time management, and computer skills
Experience in an ISO 9000 environment
Experience using PolyWorks and SolidWorks
Root cause analysis/problem solving skills
Ability to use CAD and SolidWorks
Ability to use precision measurement tools
Travel
No travel is required for this position.
Other Duties
Please note this job description is not designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Minimum Physical Expectations:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type and Expected Hours:
This is a full-time non-exempt position with a minimum of 40hrs / week with overtime as needed. Note: days and hours required may vary.
Shifts include
1st - Monday-Friday - 7:00am-3:30pm
Environmental Expectations:
While performing the duties of this job, the employee is frequently exposed to manufacturing processes that include and are not limited to; fumes or airborne particles, hazardous chemicals, moving mechanical parts, industrial equipment, and vibration. The noise level in the work environment can be loud.
EEO Statement
Technique, Inc., is an equal employment opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization
Employee must be eligible to work in the United States, either by means of U.S. Citizenship, Work Visa or H1B sponsorship. E-Verify partner employer.
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$90k-141k yearly est. 13d ago
Quality Manager
Centric Solutions Group 4.0
Quality assurance manager job in Ithaca, MI
Responsibilities
Provide strategic direction and hands-on leadership to implement and sustain customer quality system requirements.
Champion a culture of quality, accountability, and continuous improvement across all functions.
Serve as the primary point of contact for quality related communication with customers, suppliers, and internal teams.
Ensure compliance with IATF 16949, ISO 14001:2015, and applicable customer and regulatory standards.
Develop, implement, and maintain quality policies, procedures, and systems to improve product and process performance.
Lead internal and external audits, ensuring timely and effective corrective and preventive actions.
Establish and maintain quality standards for current and new products.
Drive process control, error proofing, and inspection methods to meet design intent and customer expectations.
Analyze quality data, identify trends, and lead root cause investigations to reduce defects, scrap, and warranty exposure.
Partner with operations and engineering to implement Lean manufacturing, Six Sigma, and Kaizen initiatives.
Lead, mentor, and develop quality team members while promoting accountability and professional growth.
Allocate resources to support production, testing, and inspection requirements.
Train and coach employees on quality tools, standards, and best practices.
Act as the voice of the customer, ensuring requirements are met or exceeded.
Lead customer complaint resolution, corrective action responses, and preventive actions.
Support new product launches by validating quality systems and production readiness.
Ensure quality system activities are completed, documented, and issues resolved in a timely manner.
Maintain accurate records for audits, certifications, and key quality metrics.
Report quality performance, risks, and improvement progress to senior leadership.
Perform additional duties as needed to support business objectives.
Qualifications
Minimum five years of automotive Tier 1 management experience.
Bachelor's degree in engineering, business, or a related field preferred.
IATF 16949 experience required, ISO 14001:2015 experience preferred.
Strong interpersonal skills with the ability to influence across all levels of the organization and with customers.
Strong analytical background with the ability to interpret and draw conclusions from complex operational and business data.
Experience leading continuous improvement, Lean, Kaizen, or Six Sigma initiatives.
Centric Solutions Group places the world's best talent at industry leading companies. We specialize in hiring Technical, Professional, Mid-Management, and Executive employees. CSG and our client companies offer competitive wages and opportunities for growth and advancement for successful individuals. About this Opportunity: Responsibilities: Job Requirements/Qualifications: Centric Solutions Group Equal Employment Opportunity Statement: All qualified applicants will receive consideration for employment based on merit and will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, CSG also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
$73k-105k yearly est. 7d ago
Manager, Global Product Quality - Controlled Substances
Otsuka America Pharmaceutical Inc. 4.9
Quality assurance manager job in Lansing, MI
The Manager, Global Product Quality - Controlled Substances is responsible for ensuring that all activities related to controlled substances across the product lifecycle meet Good Manufacturing Practices (GMP) and comply with global regulatory requirements, including DEA regulations. This role partners closely with R&D, Supply Chain, Product Development, and Warehousing & Distribution teams to ensure robust quality oversight and regulatory compliance in the handling, storage, manufacturing, and distribution of controlled substances.
The role may also support day to day quality oversight of clinical and commercial products to ensure they are manufactured, tested, packaged, stored and distributed in compliance with Current Good Manufacturing Practices (CGMP) regulations, Otsuka Quality Standards and US/global (if applicable) regulatory requirements.
**Key Responsibilities**
+ Product Oversight: Provide GMP oversight and guidance during the drug development process including review and approval of documentation and collaboration and oversight of suppliers/contract manufacturers.Act as a liaison with regulatory agencies and internal compliance teams regarding controlled substance matters.
+ Quality & Compliance:Serve as the quality and compliance lead for controlled substances, ensuring adherence to DEA regulations and other global controlled substance requirements (e.g., Health Canada, EMA, ANVISA). Develop, implement, and maintain global SOPs and standards for the compliant handling, storage, transportation, and distribution of controlled substances. Ensure warehousing and distribution operations meet all applicable regulatory and internal quality requirements, including security, inventory reconciliation, and chain-of-custody controls.
+ Audit & Inspection Readiness: Support DEA inspections, audits, and regulatory submissions, ensuring readiness and robust documentation. Participates in regulatory inspections and audits as required.
+ Process Optimization: Oversee and enhance quality systems related to product quality complaints, CAPA, deviations, and change control for controlled substances.
+ Data Analysis & Reporting: Monitor and analyze compliance metrics and trends to identify risks and drive continuous improvement initiatives.
+ Cross-functional Collaboration: Collaborate with R&D, Supply Chain, Product Development, and Manufacturing to ensure quality and compliance are integrated throughout the lifecycle of controlled substance products.
+ Training & Documentation: Provide training and guidance to global teams on controlled substance regulations, GMP expectations, and best practices. Authors and maintains SOPs, Work practices and Job Aids, related to assigned quality activities.
**Qualifications**
Required
+ Bachelor's degree in Chemistry, Engineering, Life Sciences, or a related field.
+ Minimum 5 - 7 years of experience in a regulated industry (pharmaceutical or medical device), with 3-5 years in pharmaceutical quality, with specific experience in controlled substances and commercial quality operations.
+ Demonstrated expertise in DEA regulations and compliance, including registration, quota management, recordkeeping, and reporting.
+ Working knowledge and understanding of FDA/ICH/USP requirements, including FDA 21 CFR Parts 210, 211, and Part 11 (and Part 820, if applicable), ICH Q7
+ Strong understanding of GMP requirements and global regulatory expectations for controlled substances.
+ Experience managing quality systems (e.g., deviations, CAPA, change control, complaints) in a regulated environment.
+ Proven experience in warehousing and distribution controls, including security, inventory management, and transportation compliance for controlled substances.
+ Excellent communication, collaboration, and project management skills.
+ Must be detail oriented and able to write and/or review Technical Documents
+ Ability to work effectively in a global, cross-functional, and matrixed environment
Preferred Experience
+ Experience with electronic Quality Management Systems (eQMS) such as Veeva, TrackWise, or similar.
+ Certification in DEA compliance, Quality Assurance, or Regulatory Affairs.
**Disclaimer**
This is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$104.6k yearly 37d ago
Senior Quality Assurance Specialist
Niowave 3.5
Quality assurance manager job in Lansing, MI
Senior Quality Assurance Specialist Who we are… We are a team of scientists, engineers, technicians, and innovators dedicated to changing the world by developing medical isotopes to treat and eradicate cancer. We believe in building an environment where collaboration, curiosity, and camaraderie thrive.
We also enjoy darts, cornhole, ping-pong, chili cook-offs, and other fun events that make our company a community where we make a life, not just a living.
Who you are…
You have a precise nature and embrace attention to detail. You value established procedures to ensure first-time quality for accurate and on-time results. Words that describe you are consistent, efficient, diligent and technologically savvy. You also embrace change to keep pace with emerging information and shifting priorities, offering suggestions to improve process flows. You get great satisfaction from launching new products, improving compliance on existing products or procedures and rise to the occasion to take on miscellaneous projects. You easily transition between working independently to working with a team with excellent customer service as your internal guide. What you will achieve…
Lead or guide team on NCMR, Complaints and CAPA; lead and/or support Internal and External Audits.
Work with production to document current process parameters and develop written instructions to eliminate unnecessary process variations and improve productivity.
Participates in pre- and post-production reviews and approvals providing quality and regulatory support.
Lead quality and compliance by complying with all Quality Systems documentation requirements and establishing/supporting plan(s) to meet/exceed Niowave goals for Quality that support Safety, Compliance, Six Sigma Quality, On-Time Delivery (OTD) and financial objectives.
Lead and develop team members to develop our best team. Ensure the growth of our positive business culture through behaviors that align with our values and leadership competencies.
Support training management for quality and operations personnel.
Acts as a customer liaison and processes customer quality complaints.
Lead and manage quality involvement for the development of new products or sustaining products via validation methodologies such as TMV, equipment, process and product.
What you need to succeed…
Bachelor's degree or equivalent in STEM field
8+ years of relevant experience in the pharmaceutical industry with direct experience with compliance and quality systems.
Knowledge of pharmaceutical quality requirements for launching and sustaining new products, such as Lifecycle Management, Quality by Design or Technology Transfer.
Knowledge and understanding of federal, state and local laws and regulations affecting manufacturing practices and activities.
Experience with and working knowledge of cGMP and GLP quality systems.
Embraces and models the Niowave Values of Teamwork, Courage, Integrity, and Upright Zeal.
Understands how to integrate into a new team/organization - appreciates the history of current state, know how and when to make suggestions, as well as using just the right pace to reach the improved future state.
Understands your own communication and learning styles, can assess others' styles, and is able to find the right path to connect the two.
Analytical and problem-solving skills; excellent interpersonal, written, and oral communication skills; Organizational and project management skills for self and teams.
Great to have…
Masters degree in STEM field
Quality or Regulatory certifications are preferred (e.g., CQE, CQA, CQM, RAC)
10+ years of relevant experience in the pharmaceutical industry with direct experience with compliance and quality systems.
Hands-on experience utilizing lean manufacturing principles for continuous process improvements (Six Sigma, Lean Manufacturing, 5S)
Experience operating in a cGMP CDMO or Finished Drug environment.
Work Environment
The company's standard operating hours are Monday thru Friday 6a - 6p with production related activities requiring 24/7/365 shifts.
This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standard operating hours as needed.
Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role.
Please provide a cover letter specifically describing the nature of your technical expertise.
How much does a quality assurance manager earn in Lansing, MI?
The average quality assurance manager in Lansing, MI earns between $59,000 and $129,000 annually. This compares to the national average quality assurance manager range of $70,000 to $140,000.
Average quality assurance manager salary in Lansing, MI
$88,000
What are the biggest employers of Quality Assurance Managers in Lansing, MI?
The biggest employers of Quality Assurance Managers in Lansing, MI are: