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The differences between reservation specialists and customer retention specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservation specialist has an average salary of $34,690, which is higher than the $33,422 average annual salary of a customer retention specialist.
The top three skills for a reservation specialist include reservations, customer service and booking. The most important skills for a customer retention specialist are customer service, inbound calls, and outbound calls.
| Reservation Specialist | Customer Retention Specialist | |
| Yearly salary | $34,690 | $33,422 |
| Hourly rate | $16.68 | $16.07 |
| Growth rate | - | -4% |
| Number of jobs | 179,812 | 204,538 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 40% |
| Average age | 45 | 40 |
| Years of experience | - | 12 |
Reservation specialists and customer retention specialists have different pay scales, as shown below.
| Reservation Specialist | Customer Retention Specialist | |
| Average salary | $34,690 | $33,422 |
| Salary range | Between $26,000 And $45,000 | Between $26,000 And $42,000 |
| Highest paying City | Urban Honolulu, HI | - |
| Highest paying state | Hawaii | - |
| Best paying company | Canyon Ranch | - |
| Best paying industry | Hospitality | - |
There are a few differences between a reservation specialist and a customer retention specialist in terms of educational background:
| Reservation Specialist | Customer Retention Specialist | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between reservation specialists' and customer retention specialists' demographics:
| Reservation Specialist | Customer Retention Specialist | |
| Average age | 45 | 40 |
| Gender ratio | Male, 25.7% Female, 74.3% | Male, 42.4% Female, 57.6% |
| Race ratio | Black or African American, 8.1% Unknown, 5.6% Hispanic or Latino, 21.1% Asian, 6.4% White, 57.8% American Indian and Alaska Native, 1.0% | Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 19.9% Asian, 6.3% White, 56.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 7% |