Reservation specialist vs gate agent

The differences between reservation specialists and gate agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a gate agent has an average salary of $35,855, which is higher than the $34,690 average annual salary of a reservation specialist.

The top three skills for a reservation specialist include reservations, customer service and booking. The most important skills for a gate agent are reservations, passenger manifest, and airline tickets.

Reservation specialist vs gate agent overview

	Reservation Specialist	Gate Agent
Yearly salary	$34,690	$35,855
Hourly rate	$16.68	$17.24
Growth rate	-	-
Number of jobs	179,812	32,916
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 37%
Average age	45	45
Years of experience	-	-

Reservation specialist vs gate agent salary

Reservation specialists and gate agents have different pay scales, as shown below.

	Reservation Specialist	Gate Agent
Average salary	$34,690	$35,855
Salary range	Between $26,000 And $45,000	Between $28,000 And $45,000
Highest paying City	Urban Honolulu, HI	-
Highest paying state	Hawaii	-
Best paying company	Canyon Ranch	-
Best paying industry	Hospitality	-

Differences between reservation specialist and gate agent education

There are a few differences between a reservation specialist and a gate agent in terms of educational background:

	Reservation Specialist	Gate Agent
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Reservation specialist vs gate agent demographics

Here are the differences between reservation specialists' and gate agents' demographics:

	Reservation Specialist	Gate Agent
Average age	45	45
Gender ratio	Male, 25.7% Female, 74.3%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 8.1% Unknown, 5.6% Hispanic or Latino, 21.1% Asian, 6.4% White, 57.8% American Indian and Alaska Native, 1.0%	Black or African American, 8.8% Unknown, 6.5% Hispanic or Latino, 20.0% Asian, 6.5% White, 56.8% American Indian and Alaska Native, 1.4%
LGBT Percentage	12%	12%

Differences between reservation specialist and gate agent duties and responsibilities

Reservation specialist example responsibilities.

Schedule reservations and manage cancellations; provide customer service while following through with client satisfaction.
Assist non-owners and owners with booking reservations for vacation packages at the numerous vacation destinations available.
Conduct upselling techniques in an effort to make a more profitable sale.
Handle several positions, including POS, and assist teammates with their positions to increase efficiency.
Exceed sales and team goals in upselling package items while collaborating with management to create monthly goals.
Arrange for rental vehicles to be deliver to private airports, hotels, offices and homes of VIP customers.

Gate agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Alter customer itineraries and seat assignments as necessary to meet FAA mandates and requirements.
Brief passengers according to company and FAA requirements, ensure the completion of all require aircraft forms.
Uphold all TSA safety regulations.
Help TSA que passengers through security.
Ensure passenger satisfaction including making new reservations and reservation changes, and problem resolution.

Reservation specialist vs gate agent skills

Common reservation specialist skills

Reservations, 49%
Customer Service, 9%
Booking, 7%
Hotel Reservations, 4%
Resorts, 3%
Outbound Calls, 3%

Common gate agent skills

Reservations, 30%
Passenger Manifest, 19%
Airline Tickets, 7%
FAA, 5%
Customer Issues, 4%
Aircraft, 4%