Post job

Reservation specialist vs ramp agent

The differences between reservation specialists and ramp agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservation specialist has an average salary of $34,690, which is higher than the $30,721 average annual salary of a ramp agent.

The top three skills for a reservation specialist include reservations, customer service and booking. The most important skills for a ramp agent are safety procedures, loaders, and service aircraft.

Reservation specialist vs ramp agent overview

Reservation SpecialistRamp Agent
Yearly salary$34,690$30,721
Hourly rate$16.68$14.77
Growth rate--
Number of jobs179,81226,619
Job satisfaction--
Most common degreeBachelor's Degree, 37%High School Diploma, 45%
Average age4545
Years of experience--

Reservation specialist vs ramp agent salary

Reservation specialists and ramp agents have different pay scales, as shown below.

Reservation SpecialistRamp Agent
Average salary$34,690$30,721
Salary rangeBetween $26,000 And $45,000Between $24,000 And $38,000
Highest paying CityUrban Honolulu, HIMinneapolis, MN
Highest paying stateHawaiiMinnesota
Best paying companyCanyon RanchFedEx
Best paying industryHospitality-

Differences between reservation specialist and ramp agent education

There are a few differences between a reservation specialist and a ramp agent in terms of educational background:

Reservation SpecialistRamp Agent
Most common degreeBachelor's Degree, 37%High School Diploma, 45%
Most common majorBusinessBusiness
Most common college--

Reservation specialist vs ramp agent demographics

Here are the differences between reservation specialists' and ramp agents' demographics:

Reservation SpecialistRamp Agent
Average age4545
Gender ratioMale, 25.7% Female, 74.3%Male, 82.3% Female, 17.7%
Race ratioBlack or African American, 8.1% Unknown, 5.6% Hispanic or Latino, 21.1% Asian, 6.4% White, 57.8% American Indian and Alaska Native, 1.0%Black or African American, 7.8% Unknown, 6.1% Hispanic or Latino, 23.1% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.2%
LGBT Percentage12%12%

Differences between reservation specialist and ramp agent duties and responsibilities

Reservation specialist example responsibilities.

  • Schedule reservations and manage cancellations; provide customer service while following through with client satisfaction.
  • Assist non-owners and owners with booking reservations for vacation packages at the numerous vacation destinations available.
  • Conduct upselling techniques in an effort to make a more profitable sale.
  • Handle several positions, including POS, and assist teammates with their positions to increase efficiency.
  • Exceed sales and team goals in upselling package items while collaborating with management to create monthly goals.
  • Arrange for rental vehicles to be deliver to private airports, hotels, offices and homes of VIP customers.
  • Show more

Ramp agent example responsibilities.

  • Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
  • Include safely driving and operating grind equipment such as tugs, belt loaders, and tow tractors in area of congestion.
  • Operate tugs, baggage belt loaders, FMC loaders and other equipment to safely and efficiently perform grind servicing for commercial airliners
  • Calculate, issue, and re-issu international tickets; prepare prepaid ticket-advice; fulfill ticket counter and departure gate check-in duties.
  • Marshal aircraft for arrivals and departures including following all safety procedures and ensure proper communication with the aircrew.
  • Operate portable radio or headphones.
  • Show more

Reservation specialist vs ramp agent skills

Common reservation specialist skills
  • Reservations, 49%
  • Customer Service, 9%
  • Booking, 7%
  • Hotel Reservations, 4%
  • Resorts, 3%
  • Outbound Calls, 3%
Common ramp agent skills
  • Safety Procedures, 21%
  • Loaders, 18%
  • Service Aircraft, 13%
  • Belt Loaders, 9%
  • Unload Cargo, 8%
  • Customer Service, 7%

Browse office and administrative jobs