Reservation specialist vs reservation clerk

Differences between reservation specialist and reservation clerk duties and responsibilities

Reservation specialist example responsibilities.

• Schedule reservations and manage cancellations; provide customer service while following through with client satisfaction.
• Assist non-owners and owners with booking reservations for vacation packages at the numerous vacation destinations available.
• Conduct upselling techniques in an effort to make a more profitable sale.
• Handle several positions, including POS, and assist teammates with their positions to increase efficiency.
• Exceed sales and team goals in upselling package items while collaborating with management to create monthly goals.
• Arrange for rental vehicles to be deliver to private airports, hotels, offices and homes of VIP customers.
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Reservation clerk example responsibilities.

• Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
• Accommodate individual/group/ VIP's booking as per the arrival list and departure.
• Schedule all meeting event space and conference room usages for VIP and groups.
• Maintain computerized inventories of available passenger suites and provide information regarding reservations and available suites.
• Establish reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information.
• Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
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