Reservation specialist vs station agent

The differences between reservation specialists and station agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservation specialist has an average salary of $34,690, which is higher than the $30,454 average annual salary of a station agent.

The top three skills for a reservation specialist include reservations, customer service and booking. The most important skills for a station agent are loaders, reservations, and cushions.

Reservation specialist vs station agent overview

	Reservation Specialist	Station Agent
Yearly salary	$34,690	$30,454
Hourly rate	$16.68	$14.64
Growth rate	-	-
Number of jobs	179,812	27,176
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 36%
Average age	45	45
Years of experience	-	-

Reservation specialist vs station agent salary

Reservation specialists and station agents have different pay scales, as shown below.

	Reservation Specialist	Station Agent
Average salary	$34,690	$30,454
Salary range	Between $26,000 And $45,000	Between $24,000 And $38,000
Highest paying City	Urban Honolulu, HI	Everett, WA
Highest paying state	Hawaii	New Jersey
Best paying company	Canyon Ranch	GAT Airline Ground Support
Best paying industry	Hospitality	Finance

Differences between reservation specialist and station agent education

There are a few differences between a reservation specialist and a station agent in terms of educational background:

	Reservation Specialist	Station Agent
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Reservation specialist vs station agent demographics

Here are the differences between reservation specialists' and station agents' demographics:

	Reservation Specialist	Station Agent
Average age	45	45
Gender ratio	Male, 25.7% Female, 74.3%	Male, 54.2% Female, 45.8%
Race ratio	Black or African American, 8.1% Unknown, 5.6% Hispanic or Latino, 21.1% Asian, 6.4% White, 57.8% American Indian and Alaska Native, 1.0%	Black or African American, 9.3% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	12%	12%

Differences between reservation specialist and station agent duties and responsibilities

Reservation specialist example responsibilities.

Schedule reservations and manage cancellations; provide customer service while following through with client satisfaction.
Assist non-owners and owners with booking reservations for vacation packages at the numerous vacation destinations available.
Conduct upselling techniques in an effort to make a more profitable sale.
Handle several positions, including POS, and assist teammates with their positions to increase efficiency.
Exceed sales and team goals in upselling package items while collaborating with management to create monthly goals.
Arrange for rental vehicles to be deliver to private airports, hotels, offices and homes of VIP customers.

Station agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Check in of domestic and international passenger flights according to FAA guidelines, using SABRE computer program.
Answer inquiries regarding general travel information, airline polices, and TSA and FAA rules and regulations.
Secure tag luggage by loading into TSA approve metal cages and seal them before sending the bags to the airport.
Complete all necessary arrangements for accommodating passengers holding reservations, standby passengers, and their luggage.
Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.

Reservation specialist vs station agent skills

Common reservation specialist skills

Reservations, 49%
Customer Service, 9%
Booking, 7%
Hotel Reservations, 4%
Resorts, 3%
Outbound Calls, 3%

Common station agent skills

Loaders, 16%
Reservations, 15%
Cushions, 11%
Ground Operations, 8%
Eagle, 7%
Belt Loaders, 6%