Reservation specialist vs travel clerk

Differences between reservation specialist and travel clerk duties and responsibilities

Reservation specialist example responsibilities.

• Schedule reservations and manage cancellations; provide customer service while following through with client satisfaction.
• Assist non-owners and owners with booking reservations for vacation packages at the numerous vacation destinations available.
• Conduct upselling techniques in an effort to make a more profitable sale.
• Handle several positions, including POS, and assist teammates with their positions to increase efficiency.
• Exceed sales and team goals in upselling package items while collaborating with management to create monthly goals.
• Arrange for rental vehicles to be deliver to private airports, hotels, offices and homes of VIP customers.
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Travel clerk example responsibilities.

• Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
• Serve as a point-of-contact for all travel customer relation issues and DTS trouble-shooting issues while providing outstanding customer service.
• Interpret permanent change of station (PCS) authorizations/orders and provides travel base on approve authorizations.
• Process and verify itemize receipts, taxes, calculations, and signatures for compliance with DoD regulations.
• Assist in the management and support of DTS at the organizational level and ensure all financial information are current and accurate.
• Determine eligibility of veterans for beneficiary travel reimbursement.
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