Road consultant vs reservation sales agent

Differences between road consultant and reservation sales agent duties and responsibilities

Road consultant example responsibilities.

• Manage various project phases on several B2B website builds for clients in the healthcare, e-commerce and manufacturing industries.
• Create individual, detail plans of care (POC) to include appropriate developmental goals.
• Incorporate custom panels, written in Java, into installation programs that allow for easier configuration and verification of components.
• Maintain an unparallele service experience as determined by CSI results.
• Gather and interpret customer information for repair order preparation; high CSI and retention
• Process FedEx domestic and international shipping needs for customers.

Reservation sales agent example responsibilities.

• Provide customer service and achieve sales quotas by efficiently answering and completing incoming reservations calls quickly.
• Receive and handle high volume of inbound customer calls booking domestic and international airline reservations.
• Communicate information regarding designate VIP reservations.
• Assist customers in booking reservations to international/domestic destinations, while identifying opportunities to sell beneficial options and services.
• Assist guests and travel representatives with reservations, itineraries and transportation arrangements using a GDS program.
• Attend agency clients personally and by telephone, to sell tickets for the Amadeus system of the airline.
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