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Sales clerk vs sales floor associate

The differences between sales clerks and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales clerk has an average salary of $25,739, which is higher than the $24,773 average annual salary of a sales floor associate.

The top three skills for a sales clerk include customer service, stock shelves and sales floor. The most important skills for a sales floor associate are math, home health, and sales transactions.

Sales clerk vs sales floor associate overview

Sales ClerkSales Floor Associate
Yearly salary$25,739$24,773
Hourly rate$12.37$11.91
Growth rate--
Number of jobs372,651491,791
Job satisfaction--
Most common degreeBachelor's Degree, 34%High School Diploma, 39%
Average age4141
Years of experience--

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

What does a sales floor associate do?

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

Sales clerk vs sales floor associate salary

Sales clerks and sales floor associates have different pay scales, as shown below.

Sales ClerkSales Floor Associate
Average salary$25,739$24,773
Salary rangeBetween $16,000 And $39,000Between $19,000 And $31,000
Highest paying CityWashington, DC-
Highest paying stateNew York-
Best paying companyHawaii Pacific Health-
Best paying industryEnergy-

Differences between sales clerk and sales floor associate education

There are a few differences between a sales clerk and a sales floor associate in terms of educational background:

Sales ClerkSales Floor Associate
Most common degreeBachelor's Degree, 34%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Sales clerk vs sales floor associate demographics

Here are the differences between sales clerks' and sales floor associates' demographics:

Sales ClerkSales Floor Associate
Average age4141
Gender ratioMale, 35.3% Female, 64.7%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between sales clerk and sales floor associate duties and responsibilities

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Sales floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Obtain training in the operation of the POS system , 10 key, credit card transactions, accounts, etc.
  • Work with other team members to complete sales goals as well as use the POS system to complete guest sales.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Advise customers on quality, cuts, and value of jewelry and gems and in selecting mountings and setting for gems.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Sales clerk vs sales floor associate skills

Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%
Common sales floor associate skills
  • Math, 37%
  • Home Health, 36%
  • Sales Transactions, 25%
  • Customer Service, 1%
  • Stock Shelves, 0%
  • Back Room, 0%