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Salesforce administrator jobs in Alaska - 36 jobs

  • Salesforce Administrator Team Lead

    Goto

    Salesforce administrator job in Juneau, AK

    **Where you'll work** : US (remote) As a Salesforce Administrator Team Lead, you will play a key role in supporting, configuring, and maintaining our Salesforce environment to enable productivity across Sales, Marketing, Finance, and Customer Success teams. You will collaborate with stakeholders to optimize processes, resolve issues, and help drive adoption of the Salesforce platform. **Your Day to Day** **As a** **Salesforce Administrator Team Lead you would be working on:** + Administer and support Salesforce Sales Cloud, Service Cloud, and CPQ, including user management, permissions, roles, and security settings. + Configure and maintain objects, fields, formulas, validation rules, routing rules, page layouts, product & price rules, approval flows, etc. + Create and maintain reports and dashboards to enable data-driven decision-making. + Partner with stakeholders to gather requirements, document processes, and implement approved changes. + Support user onboarding and provide ongoing user training and documentation in addition to troubleshooting and resolving issues experienced by our end users. + Perform regular system audits and prepare for Salesforce releases, as well as stay up-to-date with new Salesforce features and best practices. + Assist with testing, deployment, and release management. + Serve as a mentor, escalation point, and subject matter expert for the Salesforce admin team. + Monitor team performance metrics and champion efficiencies. + Consolidate and communicate trends or issues from the admin team to BA/Dev groups. + Help steer Salesforce roadmap, process improvements, and cross-functional projects. **What We're Looking For** **As a** **Salesforce Administrator Team Lead, your background will look like:** + 3+ years of experience as a Salesforce Administrator. + Salesforce Administrator (ADM 201) Certification preferred. + Familiarity with Salesforce objects, automation, security, and reporting. + Strong customer service skills. + Experience with debug logs. + Experience working cross-functionally and managing multiple priorities. + Experience extracting, inserting, and updating Salesforce data via an API tool (Data Loader, Workbench, etc.). + Experience with marketing or sales tools integrated with Salesforce is a plus. **What We Offer** At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life-at work and beyond. Here are just some of the benefits and perks you can expect when you join our team: + Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs + Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days + Tuition and reading reimbursement programs to support your continuous learning and professional growth + Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching + Employee programs-including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program-to amplify your connection and impact. + Registered Retirement Savings Plan (RRSP) to help you plan for your future + Gym reimbursement programs to encourage your physical well-being + Access to telemedicine services for convenient healthcare support + GoTo performance bonus program to celebrate your impact and contributions + Monthly remote work stipend to support your home office expenses At GoTo, you'll find the flexibility, resources, and support you need to thrive-at work, at home, and everywhere in between. You'll work towards a shared goal with an open-minded, cohesive team that's greater than the sum of its parts. We're committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we'll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. **Benefits:** Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits. Annual Base Salary Range: $126,900.00 - $0.00 _The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits._ At GoTo, we're bold enough to imagine a world of work without limits-where curiosity and AI-driven innovation fuel our constant growth. As the leader in cloud communications and IT, we solve real-world challenges through practical, cutting-edge solutions and an unwavering customer-first mindset. Our culture is rooted in inclusion, ownership, and transparency, fueling an environment where every voice contributes to both personal and collective achievement. Here, collaboration sparks bold ideas, and authenticity is celebrated-empowering you to adapt, evolve, and make a real impact. Join GoTo, and help shape the future of work while accelerating your own growth alongside exceptional people who are redefining what's possible. GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.
    $70k-97k yearly est. 5d ago
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  • Salesforce Administrator

    Datavant

    Salesforce administrator job in Juneau, AK

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are seeking a detail-oriented and proactive Salesforce Administrator to manage, configure, and optimize our organization's Salesforce platform. This role involves working closely with stakeholders across various departments (Sales, Marketing, Operations, etc.) to translate business needs into effective technical solutions. The ideal candidate will ensure the platform's seamless operation, drive user adoption, and maintain data integrity to help our teams maximize the value of our Salesforce investment. **Key Responsibilities** + **User Management and Support:** Manage all aspects of user and license management, including creating/deactivating user accounts, assigning roles, profiles, and permission sets, and serving as the primary point of contact for day-to-day user support and troubleshooting. + **Configuration and Customization:** Implement configuration changes, including custom objects, fields, record types, page layouts, validation rules, and automation using tools like Flow Builder. + **Data Management and Integrity:** Perform regular data audits, deduplication, and cleansing activities using tools like Data Loader to ensure data quality and integrity across the system. + **Reporting and Analytics:** Create and maintain custom reports and dashboards to provide actionable insights and help teams track key performance indicators (KPIs) and make data-driven decisions. + **Process Automation:** Design, build, and optimize business processes and workflows to improve efficiency and reduce manual errors. + **System Maintenance and Updates:** Monitor system performance, install and test updates from Salesforce releases in a sandbox environment, and document processes, policies, and application changes. + **Training and Documentation:** Develop training materials and conduct ongoing user training sessions to promote effective use of the platform and increase user adoption. + **Integration Support:** Assist with the management and integration of third-party applications and external systems with Salesforce. **Required Qualifications and Skills** + **Experience:** Minimum of 2-4 years of experience as a Salesforce Administrator in a professional environment. + **Certification:** Salesforce Certified Administrator credential is required. + **Technical Skills:** + Proficiency in standard Salesforce configuration (objects, fields, layouts, security controls). + Experience with Salesforce automation tools (Flow, Process Builder, Workflow Rules). + Strong understanding of CRM processes and data management best practices. + Familiarity with data management tools such as Demand Tools. + **Soft Skills:** + Strong analytical thinking and problem-solving abilities. + Excellent communication and interpersonal skills, with the ability to translate technical concepts to non-technical users. + Meticulous attention to detail and strong organizational skills. + Ability to work independently, manage multiple priorities, and collaborate effectively in a team environment. **Preferred Qualifications** + Bachelor's degree in Computer Science, Information Systems, or a related field. + Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder, Sales/Service Cloud Consultant). + Experience with specific clouds relevant to the organization (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud). + Basic knowledge of Apex or SQL is a plus \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $77,000-$91,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $77k-91k yearly 3d ago
  • P-02568757 Air Union Admin

    UPS 4.6company rating

    Salesforce administrator job in Anchorage, AK

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** + Management LevelManagement Level + Associate + Job LevelJob Level + 08 - Union Administrative + Job FamilyJob Family + AIR - Default + Job CategoryJob Category(empty) + Job ClassificationsJob Classifications + 000 - 000 (Compensation Grade Default - USA) + 8 - Laborers and Helpers (EEO-1 Job Categories-United States of America) + OP - OP (OP - NON-OP) + UNION_REQUIRED_YES - Yes - (Union Required-United States of America) (Union Required - USA **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $64k-80k yearly est. 60d+ ago
  • Manage File Transfer Administrator

    Eliassen Group 4.7company rating

    Salesforce administrator job in Juneau, AK

    **Anywhere** **Type:** Contract **Category:** Engineer **Industry:** Government **Workplace Type:** Remote **Reference ID:** JN -012026-104992 **Shortcut:** ********************************** + Description + Recommended Jobs **Description:** _Remote_ Our client operates complex, high-availability systems across on-premises and AWS environments and seeks a Senior Cloud and Secure File Transfer Engineer to evolve secure data exchange platforms. This contract-to-hire role focuses on AWS services, UNIX/Linux administration, secure file transfer platforms, and automation to enhance reliability and security. _Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident. Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._ Rate: $55.00 to $65.00/hr. w2 **Responsibilities:** **Responsibilities** + Perform operations support for Axway Secure Transport, SFTP, and IBM Connect:Direct on Solaris/Linux and AWS Linux environments. + Provide build and operations support, including troubleshooting, timely resolution, and root cause analysis of incidents. + Execute change management for supported components and implement change requests per defined processes. + Lead, implement, and support specialized technical solutions for secure file transfer and related infrastructure. + Manage projects and communications with stakeholders while contributing to a larger operational team. + Support off-hours, weekend, and on-call coverage as required. **Experience Requirements:** **Experience Requirements** + Strong background in AWS with services such as EC2, S3, Lambda, Step Functions, CloudWatch, CloudTrail, and EKS/ECS. + Proficiency in Shell, Bash, Python, and Ansible. + Experience developing or supporting infrastructure using CI/CD pipelines and DevOps principles. + Hands-on experience with AWS CDK, CloudFormation, or Terraform. + Working knowledge of containerization and orchestration with Docker and Kubernetes. + Strong UNIX Solaris and Linux systems administration skills. + Experience administering and configuring Axway Secure Transport, SFTP, and IBM Connect:Direct. + Experience managing SSL, TLS, data encryption, and certificates. + Basic understanding of networking. + Proven interpersonal, communication, organizational, documentation, leadership, and customer service skills. + Ability to influence across teams with diplomacy and assertiveness in a dynamic environment. **Education Requirements:** **Education Requirements** + Bachelor's degree in computer science or related field, and 5 years of experience, or 10 years of experience with a high school diploma. + AWS certification preferred. **_Recruitment Transparency Notice_** **_Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (_** **_noreply@eliassen.com_** **_, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process._** _Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact_ _********************_ _._ _About Eliassen Group:_ _Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._ _Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._ _Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_
    $55-65 hourly 7d ago
  • Endpoint Management Administrator

    University of Agriculture Faisalabad

    Salesforce administrator job in Fairbanks, AK

    Join our team as an Endpoint Management Administrator. Join us in making a meaningful impact on education and technology access for UAF! The Endpoint Management Administrator at the University of Alaska Fairbanks is a crucial member of our Information Services Operations team, dedicated to providing comprehensive technology support to students, faculty, and staff. This role involves deploying, maintaining, and troubleshooting a wide array of software and hardware on endpoints, as well as administering endpoint management platforms and services. The administrator is responsible for ensuring these endpoints comply with organizational policies and operate efficiently within the university's network. Working collaboratively with technical staff across the university, they handle diagnostics and support for networking, security, and resource access services. The role demands a strong focus on customer service, including on-site and desk-side support, warranty management for Dell devices, and maintenance of campus computer lab equipment. Additionally, the administrator participates in a rotating on-call schedule, requiring responsiveness to urgent incidents outside of standard work hours, and may involve travel to remote locations. The ideal candidate will possess excellent communication skills, a customer-focused work ethic, and the ability to work both independently and as part of a team. A Bachelor's degree in a relevant field (i.e. Information Technology or other related field) and 2 years experience, or an equivalent combination of training and experience is required for this role. THIS RECRUITMENT IS A RANGE RECRUITMENT (Technician, Administrator or Engineer) AND GRADE PLACEMENT IS BASED ON EDUCATION AND EXPERIENCE. To succeed in this role, the applicant should have a robust background in providing customer-focused technical support and demonstrated experience administering endpoint management services, including Active Directory, Intune/MECM/SCCM, Apple MDM, and print management services. Proficiency in managing endpoint configurations and a solid understanding of security protocols and network troubleshooting are essential. Additionally, excellent communication skills and the ability to work collaboratively with diverse teams while maintaining professionalism under pressure will greatly contribute to thriving in this position. We're looking for someone passionate about customer service and tech to join our team. If you're someone who thrives in a collaborative environment and loves solving technical challenges, we want to hear from you! What You'll Need: Customer Service Experience: You should be skilled in listening and communicating, with a knack for professionalism and flexibility. Team Player: You'll need to work well with colleagues, management, and customers alike, providing top-notch service in a dynamic environment. Technical Know-How: Experience with enterprise endpoint and application management is essential. You should be comfortable with diagnosing and fixing computing issues both over the phone and in person. Communication Skills: Be able to break down complex tech topics into simple, understandable terms for a variety of audiences. Professionalism: Maintain a professional appearance and demeanor, even when under pressure. Adaptability: Be ready to learn new technologies and processes, and work well both independently and in a team. Security Savvy: Knowledge of secure IT practices is important, and you should be able to follow established safety protocols. Physical Requirements: Ability to lift and move devices up to 50 pounds, and occasional travel might be required. Bonus Points If You Have: Certifications: ITIL, Lean, Agile, DevOps, Microsoft, JAMF, Dell, or Apple certifications. Higher Education Experience: If you've worked in a university setting before, that's a plus! Endpoint Management Skills: Experience with OS deployment, app packaging, patch management, and application virtualization is great. Advanced Tech Skills: Familiarity with Microsoft System Center Configuration Manager, JAMF, and device drivers for Windows and mac OS is highly valued. Troubleshooting Tools: Experience with performance metrics and packet capturing can set you apart. Team Spirit: A track record of promoting organizational goals and working effectively in a team is a strong plus. Minimum Qualifications: Minimum associate's degree in a relevant field and 3 years experience, or an equivalent combination of training and experience. Experience supporting endpoints in a professional/enterprise environment. Demonstrated ability to install and configure workstations adn peripherals. Excellent customer service and writing skills. *Must possess and maintain a valid driver's license and clean driving record in compliance with UA Safe Driving Criteria. Bonus Requirements: Bachelor's degree in a relevant field (i.e. Information Technology or other related field) and 2 years experience, or an equivalent combination of training and experience. Industry-standard certifications or academic courses in relevant fields. Position Details: This position is located on-site on the Troth Yeddha' campus in Fairbanks, Alaska. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA Provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tution waivers foremployees and fmaily members and affordable medical, dental and vision care coverage. New hires will be place on the UA Staff Salary Schedule, Grade 79, based on education and experience. NOTE: THIS RECRUITMENT IS A RANGE RECRUITMENT AND GRADE PLACEMENT IS BASED ON EDUCATION AND EXPERIENCE. To complete your application, please attach a Cover Letter, Resume and contact information for three (3) professional references. Applications will be reviewed on a rolling basis until a successful candidate is identified. By submitting your application to this job posting, you should understand that there is no guarantee your application will be reviewed by the department. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualfied candidates have been identified. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Lee Ann Amerson, NTS HR Coordinator, at ******************* or **************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
    $44k-80k yearly est. Easy Apply 60d+ ago
  • Salesforce FSC Developer

    Cognizant 4.6company rating

    Salesforce administrator job in Juneau, AK

    + **Mission** **Implement robust FSC solutions using OmniStudio, Flows, Apex/LWC, and Salesforce configuration to deliver secure, maintainable features aligned to the reference architecture.** **Key Responsibilities** **- Build FSC solutions using OmniStudio (OmniScripts, FlexCards), Flow Orchestration, Apex, and LWC.** **- Configure FSC objects, entitlements, territories, and Account/Contact relations; implement reporting/dashboards.** **- Integrate with enterprise systems using secure APIs; write unit/integration tests and automation hooks.** **- Adhere to architecture patterns, coding standards, and performance/security best practices.** **- Participate in backlog refinement, estimation, and technical design; create documentation.** **- Support deployments and hypercare; triage and fix production issues.** **Qualifications** **- 5-8 years of Salesforce development; 2+ years on FSC.** **- Strong Apex/LWC/SOQL/SOSL; experience with OmniStudio and Flows.** **- Certifications: Platform Developer I (required), Platform Developer II (preferred), OmniStudio Developer; FSC AP is a plus.** **- Solid understanding of security, data quality, and performance tuning.** **KPIs** **- Story throughput and quality (defect rate/unit test coverage)** **- Performance benchmarks and security posture** **- Deployment success and mean time to restore (MTTR)** **- Documentation completeness and maintainability** **Salary and Other Compensation:** Applications will be accepted until 01/30/2026. The annual salary for this position is between $ 80,000- $ 130,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. \#LI-CN1 IND123 _Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities._ Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $80k-130k yearly 8d ago
  • Systems Administrator 4 (FPR - 023)

    Sagecor Solutions

    Salesforce administrator job in Alaska

    Serving Maryland and the Greater Washington D.C. area, SageCor Solutions (SageCor) is a growing company bringing complete engineering services and true full lifecycle System Engineering services to areas requiring (or desiring) nationally-recognized expertise in high performance computing, large data analytics and cutting edge information technologies. Active TS/SCI w/ Polygraph required. Required Experience: Degree in Computer Science or related field, and have ten (10) years of demonstrable experience in system administration and support of a large client-server based IT enterprise. Or the individual shall have five (5) years of full time computer science work that can be substituted for the Bachelor's Degree, and have ten (10) years of demonstrable experience in system administration and support of a large client-server based IT enterprise. An industry recognized professional certification may substitute as one year experience. Required Skills: • SGI IRIX based Operating System • SGI systems with direct attached and FC SAN attached storage • Network Appliance clustered servers with direct attached and FC SAN storage • Network Appliance and SGI IRIX supported applications • Multivendor clustered filesystems such as GPFS, Lustre • Brocade FC switch network • Enterprise class arrays • Solid State Disk (SSD) • NFS/CIFS based server/storage appliance • HPSE • Data Domain and similar deduplication products • Cloud based storage solutions such as HADOOP, and IBM BigInsights • Trouble ticket management utilizing Remedy **IAT Level 2 Certification Required Consistent with federal and state law where SageCor conducts business, SageCor Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other protected class.
    $57k-70k yearly est. Auto-Apply 34d ago
  • Systems Administrator

    Sunshine Community Health Center 3.7company rating

    Salesforce administrator job in Willow, AK

    Applicants must pass a background check, reference check, and pre-employment drug screening. Returning Applicant/Current Employee? Click here to Apply to Additional Positions Apply Systems Administrator DepartmentInformation Technology Department Reports ToIT Administrator Lead Open Date10/20/2025 From Salary:$68,640 To Salary:$74,880 SUMMARY: The Systems Administrator oversees and maintains the organization's IT infrastructure, including servers, network equipment, cloud services, backup systems, and endpoint devices. This role is responsible for ensuring system availability, security, and performance across the environment. Duties include managing upgrades and installations of new hardware and software, monitoring system health, troubleshooting issues, implementing security measures, and ensuring reliable data backup and recovery. The Systems Administrator also provides advanced support to staff, manages user accounts and permissions, maintains documentation of infrastructure and workflows, and partners with vendors to maintain a secure and resilient IT environment. This role requires the ability to work independently, build trust across the organization, and deliver consistent, high-quality support to staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Monitor, maintain, and troubleshoot servers, networks, and endpoint systems. * Administer Microsoft 365, Active Directory, and cloud-based services. * Manage installation, configuration, and patching of operating systems, applications, and hardware. * Oversee data protection systems, including: * Maintaining effective backup solutions. * Testing and documenting recovery processes. * Ensuring recovery procedures are functional in the event of emergencies.
    $68.6k-74.9k yearly 60d+ ago
  • Support/SRE Engineer

    Redolent 3.7company rating

    Salesforce administrator job in Alaska

    Respond to automated alerts and execute playbooks. Manage ongoing incidents, using your understanding of SamsClub to involve the right teams and resolve as quickly as possible. Ensuring we can get an understanding of the system and debug a problem easily. Set the standards with teams for building resilient, debuggable systems. Ensure we never fail for the same reason twice. Follow up on each incident to ensure the appropriate action items are in place and prioritized. Help teams build tools to automate the toil of on call duties. About you: Based in the U.S, and willing to work core hours in EST / EDT. Have experience handling on call shifts for mission-critical systems. Have been responsible for the tools and processes used to debug and correct failures in those systems. Have done hands-on development with cloud infrastructure (GCP, Azure, Kubernetes, Docker).
    $63k-74k yearly est. 60d+ ago
  • PKI System Administrator

    ASM Research, An Accenture Federal Services Company

    Salesforce administrator job in Juneau, AK

    Enforces application security in all phases of the software development life cycle. Works closely with team members to define application security best practices, performs software architecture and design reviews, and supports the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languages, and platforms. + UMS/EIE/CA setup, config, user management. + Automate workflow utilizing Python scripts to improve speed of migrating 65K users to Keyfactor backup, which decreased error rate 95% and increased batch account processing. + Ping Federate/DataSync SSO system configuration, update and troubleshooting. + User driven with day-to-day knowledge of PKI system, unlock shared mailboxes, and assist with projects and support team with PKI related incidents and Department wide initiatives while maintaining federal standards and procedures. + Act as Subject Matter Export with Tenable with identifying and resolving critical PKI vulnerabilities and ensuring robust security and patches. + Spear heading the SSL 47 day life cycle automation with researching solutions to automate and improve efficiency with SSL issuance. + Identifies additional application security related tools, conducts tool analysis, and provides recommendations on what tools will enhance security protocols. + Performs and conducts penetration tests and manual/automated code reviews. + Creates and delivers training developers and other relevant team members on Secure Code Development as well as other security protocols. + Designs, develops or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. **Minimum Qualifications** + Bachelor's Degree in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience. Master's Degree preferred. + 8-15 years of experience as an Application Security Developer, Application Security Analyst, or equivalent. **Other Job Specific Skills** + In-depth knowledge of and experience with security technologies, single-sign-on and identity management technologies. + Expertise with web system security concepts, including authentication, authorization (RBAC), encryption/hashing, SAML, and LDAP. + Advanced knowledge of web application vulnerabilities such as cross-site scripting (XSS), sessions hijacking, SQL injection, CSRF (Cross-Site Request Forgery), OWASP Top 10, and other attack vectors. + Hands-on experience with encryption, hashing, secure random number generation, key derivation, digital signatures, etc. + Advanced knowledge of network based, system level and application layer attacks and mitigation methods, and TCP/IP, HTTP/S, and related protocols. + Experience with static code analysis tools. + Familiarity with JavaScript, NodeJS, or other scripting languages and BurpSuite or other intercepting proxy tools. + Experience working with GIT source code management. + Understanding of Agile/Scrum methodologies is preferred. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $97k - $125k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $97k-125k yearly 11d ago
  • Production Service Systems Administrator II (70% Travel)

    Oracle 4.6company rating

    Salesforce administrator job in Juneau, AK

    Forward Deploy System Administrators are critical to the successful implementation of Oracle Health & Analytics solutions within Veterans Affairs healthcare environments. As a System Administrator on our Forward Deploy team, you will take a consultative approach to an extensive change process by using relationship building skills to develop trust and rapport with clients. You will install physical server infrastructure within customer-owned spaces, provide direction and recommendations regarding server configurations and installations by interpreting and maintaining architecture diagrams, configurations, and/or other pertinent project or implementation documentation. We are looking for versatile and innovative individuals with experience in a variety of technologies including Linux, Windows and server hardware experience. This position involves roughly **70% travel** . Documentation and detail-orientation are key for this role. Come and join us! You will work closely with Oracle Health Federal internal business and development teams to drive the technical/functional global implementation of Oracle Health's applications. The main responsibilities may include: + Provide the customer with utmost professionalism and service availability. + Install server hardware/racks/products in customer spaces. + Perform daily system operations tasks to verify system integrity and availability. + Complete assigned incident management tasks. + Provide technical support and maintenance for deployed infrastructure; diagnosing and reporting issues, applying upgrades/patches and performing physical hardware activities as needed. + Establish a working relationship with project managers and other technical teams. + Build and maintain an effective and positive customer relationship to support clear lines of communication. **Responsibilities** **Requirements:** - Bachelor's degree in Computer Information Systems, Management Information Systems, Information Systems, Computer Science, Engineering or related field, OR equivalent work experience - 2 years of System Engineering work experience - 2 years of Linux experience - 2 years of Windows experience - 2 years of server hardware experience - **Must have the ability to obtain federal security clearance necessary for this role which requires being a US citizen** \#LI-JO2 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $30.29 to $60.63 per hour; from: $63,000 to $126,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $63k-126.1k yearly 60d+ ago
  • System Administrator - USAF

    Avening Management and Technical Services

    Salesforce administrator job in Anchorage, AK

    The Systems Administrator will oversee the management and maintenance of the Global Command and Control Systems - Joint (GCCS-J) infrastructure, focusing primarily on administration of the Red Hat Enterprise Linux (RHEL) operating system, along with providing robust software application support, configuration management, and comprehensive IT services. This position is crucial for ensuring uninterrupted system availability and robust security for mission-critical defense applications within the U.S. Pacific Air Forces (PACAF). Key Responsibilities: System Configuration and Maintenance: Install, configure, and maintain the GCCS-J infrastructure using the Red Hat Ansible Automation Platform on HPE ProLiant hardware. Ensure the integrity and security of systems. Operational Readiness: Ensure continuous availability of the Common Operational Picture (COP) to stakeholders and perform regular system startups and shutdowns, maintaining 24/7 connectivity with the COP Synchronization Tool (CST) and correlating sites. Software Management: Manage downloads and installations of software from the Defense Information Infrastructure (DII) Asset Distribution System (DADS), ensuring compliance with the latest approved RHEL patches and updates. Virtualization Management: Oversee the installation and management of the RHEL Kernel Virtual Machine (KVM) hypervisor on approved Air Force physical servers. System Monitoring and Recovery: Monitor system logs, manage backup and restoration processes, and troubleshoot GCCS-J and Agile Server/Agile Client application issues. Issue Resolution and Reporting: Diagnose system issues, reporting to the GCCS Management Center (GMC)-Pentagon and the Air Force Life Cycle Management Center. Respond promptly to system outages, maintaining detailed incident and resolution documentation. Security and Compliance: Install security updates and manage software on GCCS-AF Windows client workstations in compliance with the Air Force Standard Desktop Configuration (SDC). Coordinate system interruptions and OEM troubleshooting in line with Air Force protocols. Equipment Management: Ensure the security and effective management of all GCCS equipment and supplies in accordance with contract regulations. Emergency and Exercise Support: Provide on-call support during military exercises and contingencies as required. Qualifications: Security Clearance: Active secret security clearance. Experience: Minimum of four years in system administration, including at least three years specializing in RHEL administration and two years in Microsoft Windows system administration within a network environment. Certifications: Must obtain Security Plus certification at Information Assurance Technical (IAT) Level II as per DoD 8570.1-M, Information Assurance Workforce Improvement Program, within the stipulated timeframe. Technical Proficiency: Expertise in editing configuration files, scripting, and command-line management of systems. Additional Skills: Exceptional problem-solving skills with the ability to perform under pressure. Strong communication skills with the capability to train military personnel on GCCS administration tasks, ensuring operational continuity.
    $57k-70k yearly est. 60d+ ago
  • Google Workspace Support Engineer

    Atos 4.7company rating

    Salesforce administrator job in Alaska

    The future is our choice Group Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. Google Workspace Support Engineer Preferred timezones: Eastern/Central Time USA Your Life As a GWS / GCP Support Technician: Work with a highly skilled global team to support 60+ clients across both Google Workspace and GCP Assist in support onboarding activities to ensure clients are poised to obtain desired support and have a quality first impression of Atos Support Assist in continuous process improvement efforts for the support processes, standards and tools. Work towards an annual certification process to retain certifications in Google Workspace and maintain our Managed Services standing with public cloud providers. Ensure knowledge bases are continually updated to capture trends, FAQs, tips, how-tos, in an effort to grow the team's troubleshooting acumen. Produce and maintain quality support-oriented metrics both for specific client domains and holistically for the Technical Support team. Key contributor in client Quarterly Business Review (QBR) meetings to articulate the Support delivery experience. Partner closely with peer teams in Sales, Account Management, Finance and Order Management to coordinate a holistic, positive client experience with Atos and our service delivery. Build strategic relationships with Google Support and influence the evolution of Google and Atos support offerings to align with client needs. Your Expertise: Minimum 5 years of experience operating or supporting a public cloud provider environment (Google Workspace & Google Cloud Platform is preferred), as an administrator or in a senior support or operational role. 2+ years experience configuring, integrating or administering SaaS applications required (Google Workspace experience is preferred). 2+ years experience managing distributed, global support teams required. Experience designing, building and delivering support metrics dashboards and reports for client reviews. Strong technical support, empathy, communication, active listening, problem solving, and interpersonal skills. Ability to manage client escalations. Experience designing and implementing operational support processes and driving process improvement through operational maturity frameworks (e.g., ITIL, etc). Continuous learning mindset with desire to grow self as products, clients and methodologies evolve. Experience in client-facing technology delivery or support roles preferred. Bachelor's Degree preferred.
    $66k-76k yearly est. 31d ago
  • National Support Eng - CT

    Canon USA & Affiliates 4.6company rating

    Salesforce administrator job in Juneau, AK

    **National Support Eng - CT - req1618** Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered. **RESPONSIBILITIES** + **InTouch Center & Front Line Support** + Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database. + Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes. + **InnerVision Development** + Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs. + **CMSC & NPI Support** + Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities. + **Training Academy Support** + Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required. + **Overall Service & Business Performance** + Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions. + **Customer & Internal Technical Support** + Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. **QUALIFICATIONS** + Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills. + Ability to develop and maintain effective internal and external working relationships. + Ability to travel both nationally and internationally. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + Minimum 7 years Applied technical experience. + **Pay Range $107K to $193K** \#LI-LP1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $69k-81k yearly est. 5d ago
  • UCC Systems Administrator I

    General Communication 4.7company rating

    Salesforce administrator job in Anchorage, AK

    GCI's UCC Systems Administrator I will provide technical and operational support and administration for one or more of the company's Unified Communications and Collaboration (UCC) systems, including Enterprise contact centers, Enterprise productivity and project tools, and related applications. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Troubleshoot incidents and problems. Perform routine configuration changes per change requests. Test routine software and hardware configuration changes following established change management processes and procedures. Maintain system, infrastructure, training, and support documentation for existing applications. Support senior staff with software and hardware patches, updates, and upgrades. Support DevOps Manager on design, installations and configurations, system testing, deployments, “Go-Lives” as well as post-Go-Live activities. Participate in the on-call support rotation. Self-directed, takes initiative, seeks out opportunities and innovative solutions. Continuously assesses and accepts risks and able to learn from mistakes. Excellent ability to work within a team where decisions and responsibilities are shared. Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences. Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports. Ability to comply with IT industry best practices such as ITIL and Lean/Agile methodology. Ability to discern and resolve the root cause of problems in complex environments. Ability to use critical thinking skills to analyze the impacts of changes on systems and take the necessary steps to ensure successful implementation while minimizing impacts. Ability to support enterprise-wide communication and collaboration solutions such as ACD (Automatic Call Distributor), contact centers (e.g., Genesys Cloud), VoIP within the contact centers, and communication and collaboration tools (e.g., iAsana, Obeya, Atlassian Jira/Confluence). Knowledge of operating systems such as Microsoft (MS) Windows, Apple OSs, MS or Cloud server/VMs, as well as Android and Apple iOS. Knowledge of the telecommunications industry and telephony/ACDs desired. Knowledge of client/server, Cloud software, and Software as a Service (SaaS) environments, and reporting tools. Ability to train users in informal and formal environments. Ability to perform SLA monitoring and conflict resolution. Ability to manage, prioritize, and track multiple assignments and meet deadlines. Intermediate level knowledge of office productivity applications (e.g., O365, Jira, SharePoint, Microsoft Teams, etc.) COMPETENCIES: • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. o Self-directed, takes initiative, seeks out opportunities and innovative solutions. o Continuously assesses and accepts risks and able to learn from mistakes. • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. o Excellent ability to work within a team where decisions and responsibilities are shared. • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences. o Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports. • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Ability to comply with IT industry best practices such as ITIL and Lean/Agile methodology. o Ability to discern and resolve the root cause of problems in complex environments. o Ability to use critical thinking skills to analyze the impacts of changes on systems and take the necessary steps to ensure successful implementation while minimizing impacts. o Ability to support enterprise-wide communication and collaboration solutions such as ACD (Automatic Call Distributor), contact centers (e.g., Genesys Cloud), VoIP within the contact centers, and communication and collaboration tools (e.g., iAsana, Obeya, Atlassian Jira/Confluence). o Knowledge of operating systems such as Microsoft (MS) Windows, Apple OSs, MS or Cloud server/VMs, as well as Android and Apple iOS. o Knowledge of the telecommunications industry and telephony/ACDs desired. o Knowledge of client/server, Cloud software, and Software as a Service (SaaS) environments, and reporting tools. o Ability to train users in informal and formal environments. o Ability to perform SLA monitoring and conflict resolution. o Ability to manage, prioritize, and track multiple assignments and meet deadlines. • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. • TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent. o Intermediate level knowledge of office productivity applications (e.g., O365, Jira, SharePoint, Microsoft Teams, etc.) Additional Job Requirements: This is an entry level position within the discipline. Receives general instructions on routine work and detailed instructions on new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and following correct procedures. Support the Unified Communications and Collaboration (UCC) systems for the company, including contact centers. Essential Duties: Application Support Troubleshoot and resolve customer incidents and problems. Track, update, and resolve all issues via the ticketing and/or workforce management system. Troubleshoot and resolve software and hardware incidents related to supported systems. Perform and test routine software and hardware configuration changes following appropriate change management processes and procedures. Support more senior/experienced staff with software and hardware patches, updates, and upgrades, as necessary. Research and produce performance, productivity, and outage reports as needed. Produce ad hoc reporting as requested. Create and maintain system, infrastructure, training, and support documentation for existing applications where appropriate and post for internal consumption. Application Development and Project Support Support DevOps Manager on design documentation. Support DevOps Manager on the installation and configuration of hardware and software. Support system testing, deployments, and system “Go-Lives”, as well as post Go-Live support. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Bachelor's degree in telecommunications, information technology/systems, computer science, or a relevant field. Minimum of one (1) year of combined experience in systems support administration or an equivalent technical support environment. * Including a minimum of six (6) months of experience with telephony (e.g., PBX, ACD, VoIP, SIP Trunking), or related products systems administration. Preferred: Telecommunications experience. Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Occasional travel for business and training purposes is required. Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
    $74k-87k yearly est. Auto-Apply 5d ago
  • Systems Administrator (GEODSS) - Diego Garcia

    Serco 4.2company rating

    Salesforce administrator job in Fairbanks, AK

    Diego Garcia, IO San Diego, California, US Chicago, Illinois, US Fairbanks, Alaska, US Vandenberg AFB, California, US Nellis AFB, Nevada, US Information Technology 12357 Full-Time Active Secret $67889.77 - $113149.62 **Position Description & Qualifications** **Position Description & Qualifications** Looking for a Systems Administrator opportunity at a place you can make a difference every day? Discover this great opportunity in our Diego Garcia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Space Force as a prime for their Ground-Based Electro-Optical Deep Space Surveillance (GEODSS) contract to administer and manage GEODSS information systems, IT equipment, mission system software, communications/ security equipment and TEMPEST systems; perform contingency operator duties when SOC is unavailable. Visit the following link for more information about how Serco supports our Veterans ************************************************** . In this role, you will: + Perform system administration support for all assigned systems and manage the cybersecurity of the Mission System and information systems on a regular basis. + Audit logging and reviewing, account management, incident response, DISA Security Technical and Implementation Guide (STIG) compliance, Army and Air Force policy, and other requirements-related accreditation or authorization documents. + Operate, maintain, repair, and restore the Mission System software and equipment to meet Acc and mission requirements. + Maintain data processing software, database, and system files; perform software installation and system reconfiguration and maintain associated documentation. + Provide communications and networking support. + Update and maintain documentation on Mission System software and site-adaptable parameters integrating changes as required to reflect the current operational and support baseline. + Implement and maintain a Mission System Assessment Report (SAR) to document SA support activities. + Assist sustainment personnel as required in identifying and isolating faulty systems or subsystems. + Ensure servers, workstations, and communications devices are backed up for catastrophic recovery. + Accomplish server backups prior to any software version release or hardware upgrade. + Report system threats, vulnerabilities, and security incidents. Implement security patches and updates. + Perform system analysis to determine factors and causes of system performance issues. + Perform TEMPEST activities as required by contract. + Perform primary or alternate supply system duties. + Perform contingency radar operator duties as required. To be successful in this role, you will have: + An Active Security Clearance. + Must be a U.S. Citizen. + Bachelor's degree from an accredited institution in a field relating to Computer Science desired + 3 years work experience may be substituted in lieu of degree requirements. + Minimum 5 years of experience in Systems Administration software and hardware support. + Must have experience with LINUX and Windows operating systems. + Prior military communications experience desired. + A physical exam is required as a contingency upon offer. Additional desired experience and skills: + Must have or able to obtain a CompTIA Security + CE or Cisco CCNA Security RedHat Linux certification, and/or Microsoft Windows certification. + Experience working at overseas, geographically separated locations and environments. If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
    $67.9k-113.1k yearly Easy Apply 6d ago
  • Support Engineer I

    Cleo 4.3company rating

    Salesforce administrator job in Juneau, AK

    Remote - US The SupportEngineer Iprovides initial contact with customers, assessing andassistingwith technical issues and customer inquiries. The Support Engineer I is dedicated and driven to provide each client with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all technical issues related to Cleo software. **What You Will Be Doing** + Provide initial contact with customers via phone, email, or remote access, addressing customer inquiries while ensuring top-tier customer service. + Troubleshoot and develop technical solutions related to software licensing, installation, configuration, and general operation for customers. + Monitor assigned customer queues and provide appropriate responses to meet stated SLAs. + Escalate urgent problems requiring more in-depth knowledge to the next level of engineers. + Leverage the Solution Center effectively, including the knowledge base, to assist and inform customers. + Provide appropriate, relevant verbal and written content to customers. **Your Qualifications** + Bachelor's Degree or 1+ years of Technical Support work experience + Customer Service Experience + General Operating System Knowledge + General Networking knowledge + General Software Knowledge (Installation, Configuration, Migration, Removal) + Communication Protocol experience (HTTP / SMPT / FTP / SSHFTP) **A few things we have to offer:** + Compensation $55,000 to $65,000 annually + Great Healthcare + Dental + Vision + Flexible PTO + Culture of support, encouraging Life-Work balance + 401k match + FSA and HSA options + Employee Assistance Program + Paid Parental Leave + Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential + A fun and energetic work environment that makes you excited to go to work every day _We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at ***********._ _Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law._ Create a Job Alert Interested in building your career at Cleo (US) ? Get future opportunities sent straight to your email.
    $55k-65k yearly Easy Apply 43d ago
  • System Administrator (G)

    TDX 4.3company rating

    Salesforce administrator job in Eielson Air Force Base, AK

    TDXi, a subsidiary of Tanadgusix Corporation (TDX), an Alaska Native Corporation, is currently recruiting for the position of System Administrator. This position is located at Eielson AFB, Alaska, and is a Full Time position. This position will report to the Site Manager. An outstanding opportunity with an established defense contractor that is looking for motivated and results oriented individuals to grow with the company! TDX Government Service is an innovative defense contractor that performs a variety of services for our military and private defense contractors. We currently provide technical expertise and training support to enhance Air Combat Training System (ACTS) services across the globe, and perform Range Management responsibilities at multiple locations around the world. At TDX, we take pride in partnering with our customers, the world's finest warfighters, to deliver high quality operations and maintenance to ensure every minute and dollar spent enhances national defense. For more information, visit our website at: ****************** JOB SUMMARY: This position will assist the team in installing, configuring, troubleshooting and maintaining hardware, software and administrators' system accounts at Eielson AFB, Alaska. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities of this position include, but are not limited to : Lead in administering, developing, running tests on, implementing and maintaining operating systems and related software Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters Leads the team in troubleshooting and resolving software, operation system, and networking problems Will schedule, perform, and monitor system backups and, when necessary, perform data recoveries Ensures compliance with TDX's Quality Control and Safety Programs Other duties as assigned by the Program manager MINIMUM REQUIREMENTS: A Bachelor's degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution Knowledge of systems administration concepts. Knowledge of risk management processes (e.g., methods for assessing and mitigating risk) Minimum five (5) years of experience desired Network + or Security + required within six months of employment Strong interpersonal skills and demonstrated ability to work across diverse groups of people and at all levels of an organization. Additional Requirements US Citizen // Top Secret Clearance or ability to obtain is required Applicants must have a valid state driver's license Passport required COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. Ability to speak, read, and write English Excellent oral and written communication skills with demonstrated ability to conduct presentations in front of senior level management and customers. Solid computer skills, including Microsoft Office Suite. To Apply: Visit our Website at the following link to apply online and upload your resume: ********************************* You may email any questions to ******************** ,call us at ************, or fax our hiring team at **************. Please indicate the position you are applying for and location on any correspondence. BSEn offers a full range of benefits including health, dental, vision and 401K to full-time employees. Details will be made available during the hiring process as appropriate. NOTES: This job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not to be construed as an exhaustive list of responsibilities, duties, and skills required of a person in this position. Furthermore, these statements do not establish a contract for employment and are subject to change at the discretion of Tanadgusix Corporation (TDX) and its subsidiaries. Equal Opportunity Employer/Shareholder Preference TDX is an Equal Employment Opportunity and Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran protected status or any other characteristic protected by applicable law. Native Preference applies pursuant to P.L. 93-638, and TDX grants employment preference to shareholders of Tanadgusix Corporation and their spouses and descendants to the extent allowed by law. Prior to employment, successful completion of a background investigation and pre-employment drug screen may be required. Accommodation Request If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance. To request an accommodation, contact an HR representative at ************** or at **************.
    $64k-76k yearly est. Easy Apply 7d ago
  • Administrator I, II

    SCF 4.2company rating

    Salesforce administrator job in Wasilla, AK

    Administrator I Hiring Range $98,696.00 to $134,888.00 Pay Range $98,696.00 to $152,984.00 Administrator II Hiring Range $105,601.60 to $144,317.33 Pay Range $105,601.60 to $163,675.20 Summary of Job Responsibilities Administrator is responsible for directing the day-to-day performance and operation of multiple functions or departments. The Administrator interprets company policy and objectives and develops plans necessary to achieve objectives. This is a two level job progression in departments in which there is sufficient complexity, accountability and management breadth such that the Administrator is directly responsible for progressively more responsible and independent work experiences as part of the overall assessment of their ability and capability. Promotion between job levels is based on performance on prior assignments and the demonstrated ability to successfully handle more progressively responsible assignments. For divisions in which there is not sufficient complexity, accountability and management breadth the position will be an Administrator I and job progression is not available. Qualifications: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services: Master's degree or equivalent combination of education, training and work experience. Two (2) years of experience as a manager of a department or program, which may include functions like hiring, performance management, budget, strategic planning and/or improvement or demonstrated proficiency as a Manager II at Southcentral Foundation. Additional Qualifications for Administrator II: Meets all requirements of Administrator I in addition to the following: Demonstrated proficiency as an Administrator I at Southcentral Foundation. Native Preference: Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference. Employee Health Requirements: Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
    $60k-70k yearly est. 6d ago
  • Municipal Administrator

    City of Sitka, Ak

    Salesforce administrator job in Sitka, AK

    Salary negotiable depending on qualifications and experience aligned with job requirements. First review of applications scheduled to begin February 1st, 2026. Primary Purpose of job The Municipal Administrator is the chief administrative and executive officer of the City and Borough of Sitka ("CBS"). As Municipal Administrator, this position plans, organizes, and manages the operations and activities of municipal government. The Municipal Administrator is hired by and serves at the will of the Assembly. The work is performed independently with substantial independent judgment and discretion subject to the Assembly's general direction and the law. The Municipal Administrator directly supervises all CBS Department Heads and is ultimately responsible for all municipal government personnel. Essential Duties and Responsibilities * Oversees all department operations and CBS activities ensuring their adherence to federal, state and local law as well as Assembly direction, CBS policies and procedures, and collective bargaining agreements * Appoints and removes or reassigns department heads subject to approval of the Assembly * Directs, manages, and evaluates the work of all department heads to ensure each performs consistently with Assembly direction, federal, state, and local laws, and CBS policies and procedures in a professional, efficient, and effective manner * Monitors the implemented budget and reports to the Assembly on a regular basis the status of the budget, the municipality's financial condition, and unplanned operational expenses and needs * Interprets and communicates decisions made by the Assembly to staff and the public * Plans and directs administrative actions to implement the decisions of the Assembly * Prepares and submits annually a proposed operating budget and capital improvement plan for the next fiscal year to the Assembly for their approval * Makes decisions on resource allocation among different functions within the municipality * Organizes and coordinates different operations and activities with competing interests * Executes legally binding contracts on behalf of CBS * Ensures proper custody of municipal property, funds, and assets * Oversees the construction, maintenance, and operation of Municipal Public Works * Respond to citizen inquiries, listen to complaints, and resolve conflicts involving CBS operations * Represents CBS in matters involving state and federal agencies or legislative bodies, and before an adjudicatory body in a legal matter * Working with Department Heads and other staff, performs short and long-range planning for all municipal government functions and activities * Performs other related duties as assigned Knowledge of: * Principles and practices in municipal and government management * Municipal budgeting practices and procedures * Organizational structure and function of local government * Legislative processes in local and state government Skills in: * Effective communication, both orally and in writing * Analyzing, interpreting, and compiling financial data and budgets * Time management and the organization of multiple responsibilities, assignments, and developments * Public presentation and delivery of information on a variety of issues, in front of a friendly, and sometimes not so friendly, audience Ability to: * Communicate well with others using both technical and non-technical language in a courteous and professional manner * Prepare and present accurate and reliable reports containing findings and recommendations * Use logical and creative thought processes to develop solutions according to written specifications and oral instructions * Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines * Quickly learn and put to use new skills and knowledge as needed Minimum Qualifications * Bachelor's Degree in Public Administration, Business Administration, or a closely related field, and * Extensive experience in a senior management or administrative position, preferably in the public sector at a local government level, or * Any equivalent combination of experience, education, and training that provides the required knowledge, skills, and abilities Other Job Requirements or Expectations * Maintain membership with the International City/County Management Association (ICMA) * Maintain membership with the Alaska Municipal Management Association (AMMA) Working Conditions: * General office environment Specific Physical Requirements * Sitting or standing for long periods of time * Working in front of computer screen for long periods of time * Some walking, lifting, bending, and reaching during the workday General Physical Requirements * Sufficient clarity of speech and hearing which permits the employee to communicate effectively * Sufficient vision which permits the employee to review a wide variety of written correspondence, reports, and related material in both electronic and hardcopy form * Sufficient manual dexterity which permits the employee to operate a keyboard and produce hand-written materials and notations * Sufficient personal mobility which permits the employee to visit various and other workstations and attend a wide variant of meetings with CBS and out of area
    $63k-99k yearly est. 50d ago

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