Senior engineering field technician vs data center technician

Differences between senior engineering field technician and data center technician duties and responsibilities

Senior engineering field technician example responsibilities.

• Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
• Repair phones, numbers, distributions blocks and workstations for trouble work orders.
• Test and turn up T1 & T3 circuits and configure routers and access servers.
• Work with RF design engineers to maximize RF propagation and eliminate sources of RF interference.
• Resolve RF interference issues - locate source of interference using directional antenna and spectrum analyzer.
• Used OC equipment to test with field technicians and to successfully turn-up T1 & T3 circuits.
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Data center technician example responsibilities.

• Manage job schedules via Autosys, Tivoli, & Zeke.
• Utilize remedy ticketing system to track and manage trouble tickets and changes.
• Manage the daily operation of the NOC which includes provisioning servers, ticket handling and resolution and internal escalations.
• Manage data center power, space and infrastructure planning for mainframe, distribute, storage and network equipment technologies.
• Manage proactive network monitoring, repair, and maintenance for TDM, SS7, VoIP, and DWDM platforms.
• Job responsibilities include monitoring network equipment and network performance in support of Net2Phones manage PacketCable VOIP solution.
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