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Senior information technology manager jobs in Amherst, NY

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  • IT Operations Lead- Incident Management

    Bayforce 4.4company rating

    Senior information technology manager job in Buffalo, NY

    **NO 3rd Parties or Sponsorship! Role Title- IT Operations Lead- Incident Management Duration- 12+ months Role Description: The IT Operations Lead is responsible for planning and orchestrating releases across environments, safeguarding production stability, and driving continuous improvement through disciplined Incident and Problem Management. This role partners closely with Test Management, Change Management/Comms, Governance, and Service Management to deliver reliable outcomes for strategic portfolios and regulatory commitments. Key Responsibilities Release Management Own the release calendar, scope, and readiness criteria across dev, test, UAT, and production environments. Chair Scoping and Go/No-Go Tollgate meetings; ensure controls, sign offs, and rollback plans are in place. Coordinate deployments with engineering, QA, business SMEs, and Change Management; align with governance and risk requirements. Maintain deployment runbooks, environment plans, and dependency maps; drive automation and CI/CD best practices. Track release outcomes (defect leakage, change failure rate, MTTR, deployment frequency) and report to leadership. Incident Management Lead major incident response (P1/P2): mobilize resolvers, manage comms, and restore service quickly. Operate the incident command process war room facilitation, real-time decisioning, stakeholder updates, and post-restoration verification. Ensure high-quality incident records, accurate impact/time-to-recover metrics, and effective business communication. Problem Management Drive root cause analysis (RCA) and corrective actions (CA) for recurring issues. Maintain the Known Error Database (KEDB) and trend analysis; proactively eliminate failure modes and reduce risk. Partner with engineering and testing to prioritize fix-forward items and embed learnings into release plans. Governance, Controls & Compliance Align releases and service restoration activities with SOX/GLBA, auditability standards, and internal governance. Ensure adherence to Change Management policies, risk assessments, and production deployment controls. Provide quarterly control attestations and evidence for audits. Stakeholder Engagement & Communication Serve as the single point of contact for portfolio leaders on release readiness and service stability. Draft executive-ready communications (pre-release advisories, outage notifications, post-incident reports). Build transparent, trust-based relationships with Finance, Operations, PMO, and vendor partners. Requirements: Bachelor's degree in Information Systems, Computer Science, Engineering, or equivalent experience. ITIL 4 (Managing Professional or Strategic Leader). DevOps certifications (e.g., DASA, DevOps Institute) or SRE training. Project/program certifications (PMP, SAFe, Scrum) are a plus. Key Performance Indicators (KPIs) Change Failure Rate, Change Related Defects and Incidents. Time-to-Respond, Time-to-Restore, Recurring Incidents. % of releases with complete controls & evidence; audit findings remediated on time. Stakeholder satisfaction scores and communication effectiveness. Tools & Technologies ITSM: ServiceNow, JIRA Service Management CI/CD: GitHub Actions Reporting: PowerBI Documentation & collaboration: Microsoft Teams, SharePoint, Confluence What Success Looks Like (First 6-12 Months) A predictable, well-governed release cadence with clear readiness criteria. Faster restoration through a major incident playbook and trained responders. Fewer repeat incidents due to actionable RCA/CA and KEDB adoption. Automation of deployment and evidence capture for audit-ready releases. Clear, proactive communications that build stakeholder confidence.
    $89k-115k yearly est. 1d ago
  • Information Technology Project Manager

    JMS Staffing

    Senior information technology manager job in Buffalo, NY

    We are seeking an experienced Project Manager to oversee integration and digital platform projects, with a strong emphasis on implementations involving collection software platforms. The successful candidate will manage project scope, timelines, and stakeholder communication while ensuring delivery of high-quality, compliant, and scalable solutions. Key Responsibilities Lead planning and execution of integration and digital platform initiatives, including requirements gathering, scheduling, and delivery oversight while managing integrations across internal systems, third-party applications, and collection software platforms (e.g., debt collection systems, payment platforms, CRM integrations, workflow automation tools). Coordinate cross-functional teams, external vendors, and stakeholders to ensure alignment and timely execution of project objectives. Develop and maintain project documentation, including plans, status reports, risk assessments, and post-implementation reviews. Translate business needs into clear functional and technical specifications for engineering and digital platform teams. Oversee testing, validation, and quality assurance for integration and platform-related deliverables. Ensure all solutions meet required regulatory and compliance standards, particularly within collection and financial service environments. Qualifications 3-5+ years of project management experience, preferably with software integrations, digital platforms, or system implementations. Experience with collection software platforms or receivables/collections technology preferred. Strong understanding of APIs, data mapping, and integration workflows. Excellent communication, organizational, and stakeholder management skills. Proficiency with project management tools (e.g., Jira, Asana, Smartsheet). PMP, CAPM, or Agile certification is a plus.
    $84k-119k yearly est. 19h ago
  • ServiceNow - IT Operations Management (ITOM) Manager - Tech Consulting - Open Location

    EY 4.7company rating

    Senior information technology manager job in Buffalo, NY

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **ServiceNow Consulting Manager - IT Operations Management (ITOM)** In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. **The opportunity** You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. **Your key responsibilities** As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. + Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. + Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. + Provide direction and feedback to team members, ensuring successful task completion. **Skills and attributes for success** Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. + Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases + Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) + Ability to build and foster client relationships and demonstrate the value of EY services + Excellent business acumen with the ability to make fact-based decisions and resolve conflicts + Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation + Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps + Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes + Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources + Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs + Ability to support pre-sales efforts including creating proposals and estimates + Ability to create high quality deliverables and project artifacts **To qualify for the role, you must have** + A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline + Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience + ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) + Minimum of 2 of the following ServiceNow certifications: + ServiceNow Certified Implementation Specialist - Data Foundations + ServiceNow Certified Implementation Specialist - Discovery + ServiceNow Certified Implementation Specialist - Event Management + ServiceNow Certified Implementation Specialist - Service Mapping + 5+ years of Big 4 or equivalent consulting experience + Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization + Experience leading teams and supervising others + A driver's license valid in the U.S. + Ability to travel to meet client needs **Ideally, you'll also have** + ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) + ServiceNow Certified Implementation Specialist - ITSM or HAM or SAM + Performance analytics and reporting experience - certifications are a plus + Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) **What we look for** We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $171.2k-297.2k yearly 36d ago
  • Corporate Technology Strategy, Blockchain Senior Manager

    PwC 4.8company rating

    Senior information technology manager job in Buffalo, NY

    Industry/Sector Not Applicable Specialism Modern Digital Enterprise Management Level Senior Manager At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Craft and convey clear, impactful and engaging messages that tell a holistic story. * Apply systems thinking to identify underlying problems and/or opportunities. * Validate outcomes with clients, share alternative perspectives, and act on client feedback. * Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. * Deepen and evolve your expertise with a focus on staying relevant. * Initiate open and honest coaching conversations at all levels. * Make difficult decisions and take action to resolve issues hindering team effectiveness. * Model and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements. The Opportunity As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle. As a Senior Manager specializing in Blockchain, you will play a pivotal role in aligning enterprise technology initiatives with long-term business objectives. In this strategic position, you will drive innovation and operational efficiency by providing expert advisory on blockchain integration alongside AI-driven solutions, software selection, technology strategy due diligence, and enterprise architecture. Your leadership will help shape IT investments that deliver sustainable growth and transform enterprise-wide operating models, positioning PwC and our clients at the forefront of emerging technology trends Within the Digital Product Management and Launch offering of Corporate Tech Strategy, you will lead the development and execution of launch strategies, business cases, and roadmaps for blockchain-enabled products. You will design operating models and functional structures that ensure seamless technical design, operations, and mobilization. Playing a key role in product strategy, market validation, and syndication efforts, you will help clients successfully bring innovative blockchain solutions to market and scale their impact through white labeling and tailored operating models. Responsibilities * Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies * Build technology solutions using AI and other platforms to enable outstanding client outcomes * Guide transformative programs through structured problem-solving approaches * Secure timely delivery of projects while maintaining quality standards * Leverage knowledge to influence strategic decisions within the organization * Facilitate communication and alignment among stakeholders What You Must Have * Bachelor's Degree * At least 7 years of experience using technology to solve complex corporate technology strategy problems * Understanding and experience executing the software development lifecycle in large enterprise What Sets You Apart * Master's Degree in Business Administration preferred * Certification(s) preferred: Certified Blockchain Expert (CBE) or Certified Blockchain Solution Architects (CBSA) Core Technology Strategy Skills * Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity) * Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis * Knowledge of enterprise architecture concepts and common architecture frameworks * Experience assessing IT capabilities and identifying gaps to better align technology with business needs * Ability to support performance management through KPIs/OKRs, dashboards, and governance processes * Experience supporting IT governance, process design, and role clarity within modern operating models Digital & AI Strategy Skills * Experience using GenAI / Agentic tools for analysis, research, or workflow automation * Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks * Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers * Ability to support workforce strategy initiatives including skill assessments and capability-building plans * Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning Blockchain Skills * Demonstrating in-depth expertise in blockchain and distributed ledger technologies, including strategy design, architecture oversight, and delivery leadership across enterprise and Web3 ecosystems * Proven ability to lead large-scale blockchain programs from strategy through proof-of-concept to production deployment and across industries such as financial services, supply chain, and digital assets * Understanding of smart contract architectures, interoperability standards, and integration with cloud, data, and security platforms * Demonstrating experience advising C-suite leaders on blockchain-enabled business models, tokenization strategies, and ecosystem partnerships * Knowledge of emerging blockchain trends (DeFi, tokenized assets, stablecoins, DAOs) and their regulatory, risk, and compliance implications * Experience building business cases and ROI models that quantify blockchain's financial and operational value * Experience developing high-performing teams through coaching, knowledge sharing, and recruiting blockchain talent to scale delivery capability * Possessing executive presence with the ability to shape market perspectives, publish thought leadership, and influence client and alliance strategies * Proven experience in stakeholder management and meeting facilitation * Demonstrating ability in structured problem solving * Knowledge of IT frameworks such as ITIL, COBIT, TOGAF * Familiarity with modern capabilities like DevSecOps and cloud * Understanding of artificial intelligence and disruptive technologies Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $124k-280k yearly Auto-Apply 3d ago
  • Oliver Wyman - Associate/ Engagement Manager / Principal - Tech Innovation Practice (Technical Architecture & Delivery Focus)

    Marsh McLennan 4.9company rating

    Senior information technology manager job in Boston, NY

    Company:Oliver WymanDescription: Job Title: Principal - Tech Innovation Practice (Technical Architecture & Delivery Focus) About Oliver Wyman Oliver Wyman is a global management consulting firm known for combining deep industry knowledge with innovative problem-solving. Our Tech Innovation practice leads digital and IT-driven business transformations, working at the intersection of technology and business. Role Summary As a Principal in Tech Innovation, you will lead large, complex digital transformation projects across industries. You will work closely with senior client leaders to turn business goals into clear technology plans and organizational changes. Your role includes explaining technical ideas in simple business terms to align everyone-from developers to executives-around a shared vision for innovation and growth. A key part of your job is managing change in complex, unclear client environments. You will help organizations navigate uncertainty, build support among stakeholders, and embed new ways of working to ensure lasting success. Key Responsibilities Lead full digital transformation programs, aligning business processes, organizational change, and IT strategy to create real client value. Act as a link between business and technology teams, turning executive strategy into detailed technology initiatives and plans. Communicate complex technical topics clearly to both technical and business audiences. Build strong client relationships and influence decisions at the executive level. Lead change management efforts tailored to each client's culture, helping teams adopt new technologies and processes confidently. Manage ambiguity and resistance by encouraging open communication and continuous feedback. Drive adoption through training, leadership support, and incentives to ensure technology investments deliver lasting impact. Collaborate across Oliver Wyman's teams and client groups to provide integrated, multi-disciplinary solutions. Mentor and develop consultants and managers, promoting a culture of quality, teamwork, and learning. Stay updated on new technologies and trends to help clients anticipate disruption and seize innovation opportunities, while recognizing that core business and organizational challenges remain consistent. Sample Projects Data Governance for Banks: Led a data governance program to fix regulatory issues, aligning business, IT, and compliance teams to improve data quality and reduce risk. FinOps Practice: Built a financial operations practice to cut cloud costs by applying rightsizing, reserved instances, and process improvements. AI/ML Business Unit: Created a new AI/ML business unit, developing strategy, organization, and a prototype that proved business value and gained executive support. New Application Launch: Help design, architect, and lead development of a new greenfield mobile app to help a large F100 company enter a new market Cloud Migration: Managed a complex migration of legacy systems to the cloud, balancing technical work and change management to minimize disruption. Developer Productivity: Redesigned the software development process using new tools and methods to boost productivity and speed up feature delivery. Legacy Application Modernization: Led modernization of key applications to improve scalability, agility, and integration with new technologies. Required Qualifications 10+ years in management consulting, technology strategy, or related roles with a proven record of leading complex digital transformations. Strong understanding of how business strategy, org change, and IT architecture work together. Excellent communication skills to explain technical concepts simply to non-technical audiences. Ability to turn high-level strategies into detailed technology roadmaps and project plans. Experience across multiple industries and ability to adapt best practices to different business environments. Strong leadership skills managing large, cross-functional teams and driving change in complex settings. Entrepreneurial mindset with a passion for problem-solving and delivering client value. Preferred Qualifications Experience with emerging technologies like cloud computing, AI/ML, or data analytics Knowledge of agile methods and modern IT delivery frameworks. Familiarity with major cloud platforms such as AWS, Microsoft Azure, or Google Cloud. Understanding that while technology changes fast, core business and organizational challenges stay mostly the same. Advanced degree in business, technology, or related fields is a plus. About Oliver Wyman Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit ******************** Follow Oliver Wyman on Twitter @OliverWyman. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for the associate role is $190k to $195k. The applicable base salary range for the engagement manager role is $225k to $240k. The applicable base salary range for the principal role is $250K to $265K. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
    $250k-265k yearly Auto-Apply 60d+ ago
  • Risk Consulting - Risk Technology - Oracle - Manager

    EY Studio+ Nederland

    Senior information technology manager job in Boston, NY

    Location: Boston, Chicago, Cincinnati, Dallas, Hoboken, Houston, Los Angeles, Miami, New York, San Francisco, San Jose, Seattle At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Every challenge and every opportunity an organization faces today demands change. And with change comes risk. As a Risk Technology professional, you will be addressing client issues such as business performance variability, business and process controls transformation, application security, risk management technology enablement, continuous controls monitoring, and IT risk management. You will belong to an international network of specialists helping our clients transform risk functions and implement technology solutions that support risk management and governance. With rapid growth across our Oracle practice, we're looking for people who understand the challenges of risk management and can focus on improving business performance using risk management technologies. As a member of our Risk Technology national practice, you will belong to a network of professionals helping our clients implement technology solutions to enrich and improve decision making, provide visibility and transparency of risk and compliance to stakeholders, and automate manual processes. The opportunity As our Risk Technology practice continues to expand, we are seeking a highly motivated Manager, focused on Oracle application security and controls technology enablement, to manage client engagement teams, work with a wide variety of clients to deliver professional services, and manage business development activities on strategic and global priority accounts. We will support you with career-long training and coaching to develop your skills in risk strategy, risk function design, risk management and performance enhancement. Since EY is a global leading service provider in this space, you will be working with the high performing teams in a collaborative environment so that whenever you join and for however long you stay, the exceptional EY experience lasts a lifetime. Your key responsibilities Leveraging your knowledge of IT environments and industry trends, you will work closely across competencies, service lines and sectors to develop innovative solutions to build and sustain risk management and governance programs for our clients. You will lead EY teams responsible for transforming risk functions and implementing leading practice technology solutions. Skills and attributes for success You will leverage your Oracle security and controls experience and strong project management skills, to effectively lead and motivate client engagement teams and provide technical leadership in the assessment, design, and implementation of controls, security, and IT risk solutions. Deliver facts, analyses, and recommendations in an accurate, clear, and concise manner. Foster relationships with client personnel at appropriate levels Drive high-quality work products on your team within expected timeframes and budget. To qualify for the role, you must have A bachelor's or master's degree and approximately 5 years of related work experience Demonstrate an understanding of Oracle business processes (e.g., purchase-to-pay, record-to-report, order-to-cash) Experience with controls testing, sensitive access and segregation of duties testing. Advanced project management and client service skills Strong written and verbal communication skills Strong analytical and problem-solving skills Excellent leadership and teaming skills, with ability to train, coach and manage staff A valid driver's license in the US and a valid passport required; willingness and ability to travel both domestically and internationally to meet client needs Ideally, you'll also have Prior experience as a consultant or client-serving professional. Oracle Cloud and/or Workday ERP implementation project management and support experience Industry related certification (e.g., CPA/CA, CISA, RICS) Strong understanding of IT industry trends Foundational understanding of auditing and assessing Oracle technologies What we look for We're interested in passionate leaders with strong vision and a desire to stay on top of Oracle and application risk management industry trends. If you have a genuine passion for helping businesses achieve leading practice risk functions, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
    $171.2k-297.2k yearly 22d ago
  • Manager of User Support - CICS IT

    Umass Amherst

    Senior information technology manager job in Amherst, NY

    The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. About CICS Celebrating 60 years of pioneering contributions to computing, the Manning College of Information and Computer Sciences (CICS) at UMass Amherst is home to approximately 900 graduate and 1,800 undergraduate students with programs that are ranked among the top twenty-five in the nation by U.S. News & World Report. CICS research encompasses all major technical specializations across the profession and serves as the focal point for interdisciplinary computing research at UMass Amherst. More information about the college and its revolutionary vision for computing research and education-Computing for the Common Good- can be found at cics.umass.edu. Job Summary The Manager of User Support within the Manning College of Information and Computer Sciences' (CICS) IT group oversees and leads a team of technical professionals in providing comprehensive user support services to faculty, staff, students, and researchers within the College. They manage the day-to-day operations of user support to ensure efficient resolution of technical issues of over 1,100 desktops, laptops, and server systems while maintaining a high level of customer satisfaction. The Manager of User Support also works closely with the Unix team on support and management of network and server-based systems including HPC and GPU clusters, switches, routers, and security programs ensuring optimal customer services and performance. Essential Functions Develops and maintains a vision of user support for the Manning College of Information and Computer Sciences (CICS). Manages a team of technical professionals, including two Software Specialists, an Audio Visual (AV) Technician, and a small number of student workers. Provides regular guidance, senior technical computer/software expertise, coaching, and performance feedback. Develops, implements, and manages CICS IT's online ticketing system for the user support team. Assesses and prioritizes user support requests and delegates them appropriately, ensuring timely and effective resolution of technical issues. Provides guidance on complex or unique requests/issues as needed and independently manages escalated issues or concerns. Develops and manages onboarding and offboarding programs and processes for faculty, staff, researchers, and graduate students. Collaborates with the IT Office Coordinator and CICS HR to coordinate orientation services, ensuring new employees and students are equipped with the necessary resources and knowledge to effectively use the computing environment. Develops and maintains user support processes, procedures, and documentation. Oversees the creation of training materials pertaining to user support troubleshooting and usage of CICS IT services. Provides technical consulting services to faculty, staff, researchers, and graduate students regarding cybersecurity and software, to support research and the administrative functions of the college. Monitors and analyzes user support trends, identifying areas for improvement and implementing proactive measures to enhance user experience. Collaborates with other members of CICS IT to develop, plan, and implement system upgrades, enhancements, and deployments. Develops and manages end-point device security programs for the college and collaborates with the Unix team on overall security programs. Ensures proper security configurations and software updates and monitors for potential threats. Frequently assists with the installation of computer and AV hardware and associated furniture. Stays abreast of emerging technologies and industry best practices related to user support and research computing. Other Functions Performs other duties as assigned or required to meet department, college, or university goals and objectives. May provide database usage and troubleshooting support to department administrative users. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and university policy. Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration. Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree with four (4) years of experience in IT user support or a related technical role or a Master's degree or higher in Computer Science, Information Technology, or a related field and two (2) years of related experience. Experience supporting, configuring, and managing large deployments of Mac, Windows, and Linux or Unix based operating systems. Experience supervising and mentoring one or more staff members. Experience in a heavy customer-focused position involving deep technical knowledge of the organization's software services. Experience creating and implementing end-point security programs across a large enterprise. Excellent technical troubleshooting and problem-solving skills. Ability to accept constructive feedback regarding customer experiences with IT services. Strong oral and written communication skills. Ability to explain technical jargon to a non-technical audience, use tact, and maintain protection of private and secured information. Ability to work both independently and to be part of an effective team with a highly cooperative and collaborative work style. Strong interpersonal and open communication skills with the ability to interact effectively and create and maintain harmonious relationships with a diverse population of staff, faculty, students, and off-campus constituents. Independent initiative. Must have the ability to stay on task and work productively with a minimal amount of supervision or guidance. Willingness to take on a variety of tasks related to the successful operation of the college's IT group and CICS. The ability to adapt and work effectively as the college grows and evolves, demonstrating flexibility and openness to new technologies and approaches to user support. Ability to work effectively and collegially under pressure. Ability to exercise sound judgment and integrity and maintain confidentiality. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree or higher in Computer Science, Information Technology, or a related field. Experience managing a small team of software specialists. Relevant certifications such as ITIL, HDI, or CompTIA A+. Experience working in a higher education or an academic environment. Familiarity with IT service management frameworks and tools. Knowledge of virtualization technologies. Experience with scripting languages and automation tools. Understanding of cybersecurity best practices. Physical Demands/Working Conditions Required to push, pull, and lift objects up to 50 pounds. Typical office environment. Work Schedule Monday - Friday, 9am - 5 pm. This position may be part of an on-call rotation, which requires the employee to work some nights and weekends. Salary Information Salary Level 28. Exempt Hiring Ranges. Special Instructions to Applicants Along with the application please submit a resume, cover letter, and the names and contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
    $101k-143k yearly est. 60d+ ago
  • IT Relationship Manager

    MSR Technology Group

    Senior information technology manager job in Buffalo, NY

    Job DescriptionInfomatics is partnered with large Space & Defense Manufacturer that is looking to hire an IT Relationship Manager near Buffalo, NY. As the IT Relationship Manager, you'll have the overall responsibility to serve as the strategic interface with assigned business units and/or functional areas for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. You will be the business relationship link between business units or functional areas and IT and helps shape and guide Key IT Initiatives. This includes… Communicating critical decisions, priorities and project information to facilitate the relationships between the functional areas and IT. Proactively advise on technology risks and opportunities to build systems of the future, support competitive advantage and improve efficiency and effectiveness. Partner with functional leadership and other stakeholders to define and prioritize opportunities. Having a working understanding of how to articulate appropriate criteria for investment in a project (e.g. ROI, productivity, security, compliance). A successful IT Business Partner will strive to be a “trusted advisor,” and serves as the primary IT point of contact for managers and stakeholders of the assigned functions or business units. You will support in delivering technology products that meet the needs of the business and support strategic initiatives and planning activities. Here is what you can expect in this role:The IT Relationship Manager position is responsible for understanding Space & Defense and Enterprise IT functional strategies and how they support business strategy in order to identify and effectively communicate ways to use technology to help achieve strategic goals. The role will be a key partner for the Power & Data Sector to connect with IT services originating locally, at group level, or corporate level.Background & Experience Required: Must have at least a Bachelor's degree and 7 years of related experience managing relationships in a technical environment. IT/Technical background - Experience in ERP, PLM, MES and/or engineering applications. Ability to build a consensus of opinion and influence strongly help opinions The ability to explain concepts clearly to a variety of stakeholders in a variety of topics Knowledge of engineering & manufacturing processes This position requires access to US export-controlled information. What's in it for you? Great work environment.Flexible Planned Vacation - no minimum or maximum number of days off Outstanding Health BenefitsGenerous 401K company contribution and match
    $104k-150k yearly est. 4d ago
  • Business Tax Services- Passthrough Transactions Group Economics- Senior; #1191

    FP&A 4.3company rating

    Senior information technology manager job in Boston, NY

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Our Transaction Economics Group (TEG) specializes in the analysis of structured financial transactions covering a variety of industries. Drawing on our academic background in economics and finance, as well as our substantial industry experience, we work closely with our clients and other groups at EY, including M&A, Capital Markets, Partnerships/Joint Ventures and International Tax. As part of this group, you'll utilize a wide range of financial and economic modeling techniques, including cash flow modeling, derivatives pricing, term structure modeling, statistical analyses, debt-equity analyses, risk-return analytics and risk management techniques. Your key responsibilities Your typical day will involve working in small groups on projects with internal or external clients. You'll be heavily involved in drafting formal deliverables, developing customized financial models, researching business and capital markets trends and speaking to your findings. On top of this you'll be exposed to companies across various industries and located around the world, learning new things every day. We'll look to you to get familiar with certain tax policies and their implications to build your knowledge around research tools and resources so you can speak articulately about a business, industry, or market development. Skills and attributes for success Assisting in the preparation of financial models and other tools that help our clients execute a variety of financial transactions, including asset acquisitions, disposition deals, capital structure transformations, and corporate reorganizations Applying principles of corporate finance to assess the economic implications of particular deal structures Preparing reports and client presentations Working at all levels of transaction structuring and execution, from evaluating alternative structures and bids through closing Compiling documentation related to each analysis To qualify for the role you must have Achieved at least a bachelor's degree, typically with a concentration in Economics, Finance, Operations Research, Financial Engineering, Accounting or Statistics and approximately 3 years of related work experience; or a graduate degree and approximately 1-2 years of related work experience Flexible, willing to travel as well as work in excess of standard hours when necessary Proficient with MS Office, including MS Excel, MS Word and MS PowerPoint Willing and able to learn, work independently with minimal supervision Demonstrated writing, analytical and problem-solving skills Effective organization and time management skills, ability to work under pressure and adhere to project deadlines Ideally, you'll also have Programing skills (VB and/or Matlab), familiarity with other financial software packages Familiarity with Bloomberg data terminals and other market research tools exposure to fixed income analytics and option pricing models are a plus What we look for We're interested in intellectually curious people, with a diverse set of interests and backgrounds and an entrepreneurial mindset. Given the multidisciplinary nature of our team's analyses, you'll also need to have strong communication skills, the ability to manage your schedule, and the desire to go beyond assigned tasks to see the big picture. If you're ready to make a tangible difference right from the start and bring your big ideas to this growing team, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $119,500 to $197,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $143,300 to $224,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
    $143.3k-224k yearly 60d+ ago
  • Lending Systems Business Manager

    HSBC 4.9company rating

    Senior information technology manager job in Buffalo, NY

    In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share. The Lending Systems Business Manager is responsible to directly manage multiple functions within the Lending Business Systems group, own the Mortgage Point of Sale and Loan Origination systems, lead the development of test strategies/plans, and test cases/scripts for Mortgage Originations/Lending business system testing and manage the Mortgage Systems Service Desk. As our Lending Systems Business Manager you will: * Manage multiple functions within the Lending Business Systems group including but not limited to Business Analysts, Technical Analysts, and Tier 1 User Support Team * Be responsible for Product Ownership of Mortgage Point of Sale and Loan Origination systems, including user interface updates and maintaining an efficient and consistent user experience * Manage Mortgage Point of Sale and Loan Origination/Lending systems testing for Mortgage Platforms team and business subject matter experts * Manage the transformation and development of a robust automated testing program * Manage the Mortgage Systems Service Desk for all user support, access management, and other related activities * Work closely with business subject matter experts and assist other units within Mortgage Systems Administration * Coordinate activities and manage project deliverables as required You'll likely have the following qualifications to succeed in this role: * Experience management of Business Analysts, Service Desk, or Technical Testing team * Proven programming experience (Java, C#, C++) and strong testing automation knowledge * Coming with bank, mortgage business, mortgage systems related experience or equivalent is an added advantage * Minimum of associate's degree in business, management information systems, related field or equivalent experience * Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills * Proficiency with personal computers as well as pertinent HSBC systems and software * Ability to meet project deadlines and objectives independently and within a team As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.
    $114k-142k yearly est. 3d ago
  • Managed Services BDE

    IBM 4.7company rating

    Senior information technology manager job in Buffalo, NY

    **Introduction** Company Overview: IBM is a global technology and consulting company that provides innovative solutions to clients across various industries. Our mission is to drive progress through technology and empower businesses to achieve their goals. Role Summary: The Business Development Leader will be responsible for identifying new business opportunities, working closely with our software vendor partner Oracle, building relationships with potential clients, and driving revenue growth through strategic initiatives. **Your role and responsibilities** This role can be performed anywhere in the US. Identify and pursue new business opportunities in target markets. Develop and maintain relationships with Oracle as our software partner Develop and maintain relationships with key stakeholders and decision-makers. Conduct market research to understand industry trends and client needs. Collaborate with internal teams to create tailored solutions for clients. Prepare and present proposals and business cases to potential clients. Negotiate contracts and agreements to secure new business. Track and report on business development activities and outcomes. Working Conditions: This role will be based in a major US consulting hub and will require travel to meet with Oracle, clients, IBM teams and attend industry events. **Required technical and professional expertise** Bachelor's degree in Business, Marketing, or a related field. Proven experience in business development, sales, or a similar role. Strong understanding of technology and consulting services. Excellent communication, negotiation, and presentation skills. Domain knowledge of HR and/or finance and of Oracle or equivalent platforms Ability to work independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite. **Preferred technical and professional experience** Bachelors or advanced degree in a related field. Experience in the technology consulting industry. Knowledge of Oracle products and services. Domain knowledge for HR, Finance and Financial Services IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $93k-125k yearly est. 3d ago
  • Sr Manager, Enterprise Servicing

    Paypal 4.8company rating

    Senior information technology manager job in Alabama, NY

    The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The Sr. Manager, Enterprise Servicing (Global Strategic Accounts, GSA) provides strategic leadership, coaching, and operational oversight to a team of Enterprise Servicing Managers (ESMs), ensuring proactive and reactive support for merchants. This leader empowers their team to deliver effective issue resolution within established SLAs, champion merchant servicing excellence, and strengthen account health across their assigned portfolio. The Sr. Manager is accountable for both people leadership and operational outcomes, fostering a culture of accountability, growth, and continuous improvement within the GSA organization. Job Description: Essential Responsibilities: * Oversee the development and implementation of service initiatives * Ensure alignment with organizational goals and objectives * Lead a team of service professionals and provide guidance on service issues * Collaborate with stakeholders to address client needs and enhance service delivery * Monitor and report on service performance and effectiveness Expected Qualifications: * 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: * Lead, coach, and develop a high-performing team of Enterprise Servicing Managers (ESMs), providing regular feedback, career development support, and performance management. * Create an inclusive and collaborative team environment that supports learning, accountability, and professional growth. * Oversee daily team operations to ensure timely and effective support across inbound and outbound servicing interactions. * Ensure operational excellence in SLA compliance, ticket resolution, case management, and merchant satisfaction. * Serve as an escalation point for high-complexity or sensitive merchant issues, guiding ESMs in resolution and partnering with cross-functional stakeholders. * Drive team adherence to compliance, risk, and regulatory standards, including PCI DSS and other applicable requirements. * Establish team goals, track performance metrics, analyze data, and identify opportunities for continuous improvement in processes and outcomes. * Guide the team in educating merchants on product functionality, account operations best practices, and compliance obligations. * Collaborate closely with internal partners (e.g., Account Managers, Customer Service, Technical Account Managers, Pricing Operations, Finance, Risk, and Site Reliability Engineering) to streamline problem resolution and strengthen merchant support. * Actively contribute to strategic servicing initiatives within Global Strategic Accounts to optimize scale, improve customer experience, and strengthen operational efficiency. Subsidiary: PayPal Travel Percent: 0 * PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit ******************************* The US national annual pay range for this role is $137,500 to $236,500 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************ For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit ******************************* Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
    $137.5k-236.5k yearly 3d ago
  • Lead IT Specialist - Software Governance

    Maximus 4.3company rating

    Senior information technology manager job in Buffalo, NY

    Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. Ability to obtain a Federal Clearance and US citizenship is required. This is a remote position. Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00
    $95k-127k yearly est. Easy Apply 8d ago
  • Sr. Manager, CPACE Transaction Management

    TIAA

    Senior information technology manager job in Darien, NY

    Nuveen Green Capital (NGC) is a rapidly growing company with the goal of changing how our country's commercial real estate buildings produce and use energy. We finance commercial real estate new construction developments, substantial rehab projects, and retrofits of existing buildings with an innovative financing product called C-PACE (Commercial Property Assessed Clean Energy). Nuveen Green Capital is the nation's leading provider of C-PACE financing. C-PACE financing funds multi-million dollar energy, water, and resiliency measures within a commercial real estate project's construction budget and is paired with traditional construction, bridge, and permanent financing to complete a project's capital stack. C-PACE financing is attractively priced construction-to-permanent financing that is growing in popularity among real estate developers and property owners. The Senior Manager, Transaction Management is responsible for assisting in identifying investment opportunities via C-PACE lending secured by all real estate product types. Working with senior originations team members, the Senior Manager, Transaction Management plays a critical role in all aspects of loan origination, transaction management, and underwriting. The role supports the analysis and execution for originating new C-PACE investments on behalf of Nuveen Green Capital investors. The Manager, Transaction Management will benefit from rapid on-the-job learning, unparalleled strategic input, access to company executives and tremendous growth potential. Key Responsibilities and Duties Underwriting • Preparing term sheets for early-stage deals and assisting with presentation materials when needed. • Perform loan underwriting in support of senior debt originations team members through building financial models, conducting financial and credit analysis of properties, reviewing markets, underwriting borrowers, writing internal investment memoranda, assisting in internal and external processes, and conducting other key diligence. • Prepare credit committee memoranda, term sheets, and other associated documents. • Perform ongoing market and property-specific research. Transaction Management • Execute on a diverse pipeline of C-PACE projects of various complexity, triaging and prioritizing the most impactful next steps for the overall pipeline. • Communicate internally with originations, credit, legal, and asset management teams • Lead externally with clients and partners to keep the deal team on track for key milestones and closing. • Support relationships with developers and third-party capital providers. • Go above and beyond to ensure a positive customer experience, creatively solving challenging problems, and enthusiastically supporting Nuveen Green Capital's mission to be the Lender of Choice for our clients and partners. Educational Requirements University (Degree) Preferred Work Experience 3+ Years Required; 5+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 7IC Required Qualifications: Minimum of 3+ years of Commercial Real Estate (CRE) underwriting experience Preferred Qualifications: 5+ years of Commercial Real Estate (CRE) experience 1+ year of CRE construction and/or development underwriting Demonstrated interest in sustainability and/or clean energy deployment Related SkillsAccountability, Adaptability, Clean Energy Acumen, Collaboration, Commercial Mindset, Consultative Communication, Continuous Improvement Mindset, Executive Presence, Prioritizes Effectively, Stakeholder Engagement Anticipated Posting End Date: 2025-12-26Base Pay Range: $106,000/yr - $148,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ Company Overview Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world's largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit ************** to learn more about us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger. Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary. Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: ************** Email: accessibility.support@tiaa.org Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here.
    $106k-148k yearly Auto-Apply 11d ago
  • Modeling & Simulation System Engineering Manager

    Eaton Corporation 4.7company rating

    Senior information technology manager job in Orchard Park, NY

    Eaton's IS AER MSD division is currently seeking a Modeling & Simulation System Engineering Manager in Orchard Park, NY. Relocation assistance provided! The expected annual salary range for this role is $123750.0 - $181500.0 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: PRIMARY FUNCTION: This position is for a Modeling and Simulation Manager role supporting research and new product development in Eaton's Aerospace Mission Systems Division (MSD). MSD delivers components and systems for space life support and propulsion, air to air refueling, and weapons storage and release systems, and environmental systems. The Modeling and Simulation System Engineering (M&S_SE) Manager is responsible for building, leading, and championing the team of M&S and Systems Engineers to contribute to the development and sustainment of MSD products and systems. The role has two primary objectives. The first is to be the line manager for the Performance Analysis and Systems Engineering Group and will require resource management skills, standard work creation, team building, performance reviews, and other related responsibilities. Second, the candidate will be accountable for driving and implementing an "analysis first" vision and culture within MSD. This will require partnering with product team leaders to identify M&S and System Engineering opportunities that go beyond traditional customer deliverables. A focus will be on leveraging the team to demonstrate the potential of using M&S and Systems Engineering to inform critical design decisions, mitigate schedule and technical risks, and supplement development test activities. Because of this tight integration of this role with the business, its required for this person be located on site. The candidate will also work closely with the M&S_SE Manager located at the Davenport location. While the functional management responsibilities for the M&S and SE resources will be split between the managers at these two sites, the responsibility to drive and implement the complete M&S and SE culture at the respective locations is the same. ESSENTIAL FUNCTIONS: * Provide technical oversight of M&S_SE team which includes review of analysis plans, participation in internal team technical reviews, and responsibility for the technical quality/completeness of work products delivered by the team. * Build proactive communication paths with the product teams to ensure that analysis and systems engineering goes beyond traditional customer deliverables and is fully leveraged for risk mitigation, test plan development, and critical design decisions. * Conduct functional management responsibilities associated with the team that include resource management, career development, performance reviews, and management of goals that align with higher level business objectives and initiatives. * Develop standard work practices and lessons learned with the team and leverage other AEROSPACE M&S groups and leadership as appropriate. * Provide labor hour estimates and corresponding rationale to support proposal and business development requests. Participate in gate reviews representing the M&S teams. * Define and own metrics, created with support from product and site leadership, to measure progress of the adoption of the "analysis first" M&S mindset and culture. * Change M&S_SE culture at your respective site location as demonstrated by IPT driven/initiated requests for inclusion of M&S_SE work scope beyond traditional deliverables. * Serve as a peer reviewer, technical mentor, and consultant to the local site as well as other MSD and AEROSPACE sites as needed. * You will also participate in root cause corrective action investigations that span your specific technical sub discipline (Performance/System Level Analysis) as well as Bid & Proposal, and technical design reviews for the M&S_SE groups * Other duties as assigned Qualifications: Basic qualifications * Bachelor's degree in Engineering from an accredited institution. * Minimum 15 years of work experience supporting modeling and simulation and/or systems engineering. * Minimum 5 years experience conducting system performance analysis of mechanical systems and components. * Minimum 5 years experience as technical leader of system integration and systems engineering methodologies to support product development. * Minimum 3 years of experience of functional management experience * You must be a U.S. citizen to be eligible and considered for this position pursuant to applicable U.S. Federal Government contract requirements. Preferred qualifications * Master's degree in engineering discipline. * 20+ years combined work experience supporting M&S and/or SE teams. * Experience working in Aerospace Industry * Direct experience with SIMSCAPE/SIMULIMK, AMESIM, ADAMS (or Similar) * Direct experience with DOORS and/or CAMEO * Demonstrated experience working with global teams. * Membership Professional Society Related to Discipline (ex. ASME, SAE) * Knowledge of Simulation Process Data Management (SPDM) * Design for Six Sigma (DFSS) Green Belt certification or ability to complete within 1 year Skills: Position Criteria: * Demonstrated communication skills: * Cross Functional Technical Collaboration * Know when and how to appropriate elevate technical issues to leadership. * Create environment that fosters open proactive communication paths. * Demonstrated technical competencies: * Modeling and Simulation -Performance * Data Analysis * Understanding of Traditional Systems Engineering Principles * Demonstrated leadership competencies: * Functional Management with M&S teams * Project Management * Relationship building and Maintenance. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
    $123.8k-181.5k yearly 4d ago
  • IT Application Analyst (Full Time)

    Tectammina

    Senior information technology manager job in East Aurora, NY

    Desired Competencies (Technical/Behavioral Competency) SNo Skills Proficiency 1 VB6 E2 2 VB .Net & ASP .Net E2 3 SQL server 2000 - 2012 E2 4 Windows server 2003 / 2008 E1 5 TSQL, Crystal reporting E1 SNo Responsibility of / Expectations from the Role 1 Associate is expected to work closely with customer in maintenance and support for .net based manufacturing applications. Associate to have already help below responsibilities 1. .Net Code Fix/ Enhancements 2. Should have experience in manufacturing shop floor applications implementation /support 3. Manufacturing domain experience 4. Monitoring .net applications 5. Database issues fix / support 6. User Trainings for new functionalities developed 7. Investigation of various issues reported by users 8. Preparing documentations 9. Change Request Management 10. Provide status reports to management 11. 24X7 application Support Desired Competencies (Technical/Behavioral Competency) Must-Have • Working experience in VB6/VB.Net/ASP.Net application support and development • Experience with SQL server 2000/2005/2008/2012 Good-to-Have • Good knowledge in Crystal reporting & TSQL • Customer facing experience - Excellent Good communication skills • Good documentation skills Others • Knowledge of OPC, LIMS, SAP interfacing will be beneficial Qualifications Minimum Qualification : Bachelor's degree Additional Information Job Status: permanent Position Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location
    $74k-101k yearly est. Easy Apply 12h ago
  • IT Budget & Sourcing Analyst

    Provision People

    Senior information technology manager job in Buffalo, NY

    Our award-winning client is seeking a IT Budget & Sourcing Analyst to join their team.Our client is looking for a talented IT Budget & Sourcing Analyst to join our dynamic team. In this role, you'll be a key player in optimizing IT spending, ensuring financial resources are aligned with strategic goals, and identifying cost-saving opportunities. You'll leverage your analytical skills to manage budgets, analyze financial data, and make informed recommendations. Responsibilities: Partnering with IT and business leaders to create and manage IT budgets, ensuring financial resources are aligned with strategic goals. Analyzing IT expenditures, identifying spending trends and variances, and providing valuable insights into the financial performance of IT initiatives. Identifying opportunities to save costs and improve efficiency within the IT department, including analyzing vendor contracts and proposing cost-effective solutions. Tracking IT software licenses, managing contract lifecycles, and assisting in negotiating contracts and pricing with IT vendors. Required Qualifications: A bachelor's degree in business, finance, accounting, MIS, or a related field. 4+ years of experience in a similar role. Strong analytical and problem-solving skills with a passion for data. Excellent communication and interpersonal skills, with the ability to explain complex financial concepts clearly and concisely. The ability to work independently in a dynamic environment and prioritize effectively. Bonus points if you have: Experience with financial modeling and data analysis tools. A strong customer service focus and a proactive approach.
    $74k-101k yearly est. 60d+ ago
  • Modeling & Simulation System Engineering Manager

    Eaton Aerospace 4.0company rating

    Senior information technology manager job in Orchard Park, NY

    Eaton's IS AER MSD division is currently seeking a Modeling & Simulation System Engineering Manager in Orchard Park, NY. Relocation assistance provided! The expected annual salary range for this role is $123750.0 - $181500.0 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: PRIMARY FUNCTION: This position is for a Modeling and Simulation Manager role supporting research and new product development in Eaton's Aerospace Mission Systems Division (MSD). MSD delivers components and systems for space life support and propulsion, air to air refueling, and weapons storage and release systems, and environmental systems. The Modeling and Simulation System Engineering (M&S_SE) Manager is responsible for building, leading, and championing the team of M&S and Systems Engineers to contribute to the development and sustainment of MSD products and systems. The role has two primary objectives. The first is to be the line manager for the Performance Analysis and Systems Engineering Group and will require resource management skills, standard work creation, team building, performance reviews, and other related responsibilities. Second, the candidate will be accountable for driving and implementing an "analysis first" vision and culture within MSD. This will require partnering with product team leaders to identify M&S and System Engineering opportunities that go beyond traditional customer deliverables. A focus will be on leveraging the team to demonstrate the potential of using M&S and Systems Engineering to inform critical design decisions, mitigate schedule and technical risks, and supplement development test activities. Because of this tight integration of this role with the business, its required for this person be located on site. The candidate will also work closely with the M&S_SE Manager located at the Davenport location. While the functional management responsibilities for the M&S and SE resources will be split between the managers at these two sites, the responsibility to drive and implement the complete M&S and SE culture at the respective locations is the same. ESSENTIAL FUNCTIONS: • Provide technical oversight of M&S_SE team which includes review of analysis plans, participation in internal team technical reviews, and responsibility for the technical quality/completeness of work products delivered by the team. • Build proactive communication paths with the product teams to ensure that analysis and systems engineering goes beyond traditional customer deliverables and is fully leveraged for risk mitigation, test plan development, and critical design decisions. • Conduct functional management responsibilities associated with the team that include resource management, career development, performance reviews, and management of goals that align with higher level business objectives and initiatives. • Develop standard work practices and lessons learned with the team and leverage other AEROSPACE M&S groups and leadership as appropriate. • Provide labor hour estimates and corresponding rationale to support proposal and business development requests. Participate in gate reviews representing the M&S teams. • Define and own metrics, created with support from product and site leadership, to measure progress of the adoption of the "analysis first" M&S mindset and culture. • Change M&S_SE culture at your respective site location as demonstrated by IPT driven/initiated requests for inclusion of M&S_SE work scope beyond traditional deliverables. • Serve as a peer reviewer, technical mentor, and consultant to the local site as well as other MSD and AEROSPACE sites as needed. • You will also participate in root cause corrective action investigations that span your specific technical sub discipline (Performance/System Level Analysis) as well as Bid & Proposal, and technical design reviews for the M&S_SE groups • Other duties as assigned Qualifications: Basic qualifications • Bachelor's degree in Engineering from an accredited institution. • Minimum 15 years of work experience supporting modeling and simulation and/or systems engineering. • Minimum 5 years experience conducting system performance analysis of mechanical systems and components. • Minimum 5 years experience as technical leader of system integration and systems engineering methodologies to support product development. • Minimum 3 years of experience of functional management experience • You must be a U.S. citizen to be eligible and considered for this position pursuant to applicable U.S. Federal Government contract requirements. Preferred qualifications • Master's degree in engineering discipline. • 20+ years combined work experience supporting M&S and/or SE teams. • Experience working in Aerospace Industry • Direct experience with SIMSCAPE/SIMULIMK, AMESIM, ADAMS (or Similar) • Direct experience with DOORS and/or CAMEO • Demonstrated experience working with global teams. • Membership Professional Society Related to Discipline (ex. ASME, SAE) • Knowledge of Simulation Process Data Management (SPDM) • Design for Six Sigma (DFSS) Green Belt certification or ability to complete within 1 year Skills: Position Criteria: • Demonstrated communication skills: - Cross Functional Technical Collaboration - Know when and how to appropriate elevate technical issues to leadership. - Create environment that fosters open proactive communication paths. • Demonstrated technical competencies: - Modeling and Simulation -Performance - Data Analysis - Understanding of Traditional Systems Engineering Principles • Demonstrated leadership competencies: - Functional Management with M&S teams - Project Management - Relationship building and Maintenance. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-###-#### to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
    $123.8k-181.5k yearly 13d ago
  • Senior It Specialist

    Prizm Document & Technology Solutions

    Senior information technology manager job in Buffalo, NY

    Job Description Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes. Compensation: $70,000 - $90,000 yearly DOE + benefits Compensation: $70,000 - $90,000 yearly DOE Responsibilities: Developing & Implementing Technology Roadmaps for Clients Assisting team members with complex IT situations Server & Software Implementation & Troubleshooting Researching & Vetting New Technologies to Expand Prizm's Stack Articulating Complex Technology In Understandable Terms to Clients & Prospects Help with SOP Across All Projects Explaining what "The Cloud" is and why it's not scary for business Assist the sales team with complex project proposals And all other common aspects of IT support Qualifications: BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience Minimum 4-5 years relevant experience, preferably in a multi-tenant environment Proven communication and leadership skills Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks Cybersecurity training is a huge plus Compliance experience is a huge plus Team player and solution-focused attitude Flexibility to change tasks quickly and manage multiple projects simultaneously About Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!
    $70k-90k yearly 19d ago
  • Sr Fsq Manager - Plant

    Hood 3.9company rating

    Senior information technology manager job in Batavia, NY

    Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future! At HP Hood LLC, we celebrate our differences. Our diversity of people, backgrounds, experiences, thoughts and perspectives are fostered to create an inclusive work environment. We are at our best when we respect and value each other - One Team One Company! Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, 401k matches, tuition reimbursement, ongoing development, advancement opportunities and more. This position is also eligible for our bonus program. Founded in 1846, today Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more. This is the reasonably anticipated pay or pay range of this position currently, $115,000 - $130,000 Job Summary: This position is responsible for establishing and maintaining food safety and quality standards related to Hood manufacturing facilities. Essential Duties and Responsibilities: Lead, mentor and develop laboratory technicians, FSQR supervisors/managers and SQF associates Foster a culture of quality and collaboration amongst peers and plant personnel Manage staff responsible for maintaining accurate records of all product testing and quality management system compliance Ensure GMP's and acceptable production standards are being followed and adhered to In conjunction with Sales, manage all customer complaints or quality issues and determine what action or remedy needs to be implemented, both internally and externally Intervene when appropriate to correct or realign product and/or processes to maintain quality standards Lead or collaborate in RCA, CAPA and continuous improvement initiatives Analyze key performance indicators, make recommendations and collaborate on solutions with peers, plant management and senior management Assess and adjust quality management plans/process controls to build quality and prevention into process Act as liaison and contact person for Regulatory agencies, customers or 3rd parties involved in plant inspections Maintain a current awareness of Regulatory issues, and the implementation of compliance requirements File Regulatory reports as needed regarding Milk testing and record keeping Support SQF/QMS requirements Travel as required Additional duties and responsibilities as assigned Education and Experience: B.S. degree in Biology, Food Science, Dairy Science, Chemistry or equivalent 5-10 years of quality production management experience 5+ years managing quality staff Working knowledge of plant quality systems, laboratory functions and manufacturing operations Working knowledge of FDA and PMO and other government/regulatory agencies Skills and Competencies: Strong analytical, organizational and communication skills Certification and/or License - Preventive Controls Qualified Individual (PCQI) certification or attainment of PCQI within 12 months of hiring Mature leadership and team building skills Advanced proficiency with Microsoft Office Suite HP Hood is an Equal Opportunity Employer Female/Minority/Veteran/Disabled "VERVRAA Federal Contractor"
    $115k-130k yearly 60d+ ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Amherst, NY?

The average senior information technology manager in Amherst, NY earns between $99,000 and $181,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Amherst, NY

$134,000
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