Senior information technology manager jobs in Amherst, NY - 176 jobs
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Senior Project Manager
Lechase Construction 4.2
Senior information technology manager job in Buffalo, NY
Responsible for managing a large or multiple projects or core clients.
Manages Project Managers, Project Teams, Superintendents and Project Engineers. Responsible
for development of same.
Market Sector Experience: Building and working in the healthcare, medical office buildings, a MAJOR plus.
ESSENTIAL FUNCTIONS:
1. Large and complex or multiple projects with multiple teams reporting directly
2. Demonstrate Corporate Level Leadership
3. Participate in mentoring of new or less experience personnel
4. Leader of the Project Team & report to Project Executive in charge
5. Specific project accountability
6. Project coordination
7. Build & develop project team - internal & subcontractor
8. Identify project risks & opportunities
9. Detailed understanding of all project issues
10. Teach personnel assigned to your project the right way to do things
11. Accurate and timely Financial Reports
12. Know the costs and profitability of projects
13. Accountable for managing reasonable contingencies for projects to minimize profit fade
14. Attain highest possible safety performance
15. Attain highest possible profits
16. Insure good customer relations
17. Project conflict resolution
18. Maintains highest level of ethics in all activities
19. Follow all LeChase Processes and Policies and meet all project requirements
20. Expected Activities
Pre-bid
• Involved in prospective projects to bid & manage
• Take lead role with estimates
• Attend pre-bid and walk through
• Read Contract & input at bid time
• Read Specs & input at bid time
• Work with scheduler at bid time
• In war room on bid day
• Help form staffing plan for projects
Post Bid
Unsuccessful Bid:
• Post bid “lessons learned” review with estimators to look for any errors or opportunities
to learn from
Successful Bid
• Intense review of all numbers to ferret out any missed scopes or errors in the bid.
• Help identify change order opportunities early on.
• Attend post bid meetings with the estimators, Project Executive & Superintendent.
o Make clarifications
o Address inconsistencies
o Ask questions
o Establish Leadership with Customer/CM/Architect
• Work with Estimator & PM on Buy Out
o Ensure that important details / complete scopes are covered in sub/supplier agreements
o Ensure subcontractors are prequalified
o Insurance requirements are met
o Bonds requirements are met
o Track buyout progress via Buyout Log
• Coding the job
o Work with Estimators and Project Executive to finalize how the project will be coded and
tracked
• Attend all project meetings and assess conditions that will impact profitability and operation.
o Take a leadership role in meetings and be engaged at all times
o Show the Team how to conduct themselves (Professional conduct)
o Show the Team how to respond to different situations
o Develop a sense of the Teams strengths and weaknesses
o Instill a sense of urgency to the project team members
Conduct a weekly project meeting on site:
• Safety and Quality review
• Cost review monthly
• Productivity review for self performed work
• Progress review/Schedule review
• Billing and Payment review
• Change order reviews
• Subcontractor issues
• Supplier issues
• Owner issues
• CM Issues
• Demonstrate how a project should be run
• Ensure that LeChase Policies and Practices are upheld
Important Daily Duties:
• SAFETY AND QUALITY - First and foremost
• “Guard the Vault” Never take your eyes off of the bottom line.
About LeChase:
Established in 1944, LeChase prides itself on offering the capabilities of a large firm while maintaining the personalized service of a small firm. Today, the company ranks among the nation's top contractors - providing general construction and construction management services in a wide range of industries and on projects of all sizes. With a dedicated team of professionals striving to deliver excellence, the firm has earned a reputation for quality, safety and integrity. In addition to serving customers from its operations across the East Coast, LeChase can provide resources to meet the unique needs of clients no matter where they are located.
EEO Statement:
LeChase is an Equal Opportunity Employer and prohibits discrimination of any kind during the hiring process, including but not limited to discrimination on the basis of race, color, sex, disability, protected Veteran status, nationality, religion, age, pregnancy, sexual orientation, gender identity, genetic information, or any other non-merit-based factor.
A culture of empowerment.
A place to thrive.
Note to Recruiters, Placement Agencies, and Similar Organizations: LeChase does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resume to our job alias, website or to any LeChase employee. LeChase will not pay fees to any third-party agency or firm and will not be responsible for any agency fees, associated with unsolicited resumes. Unsolicited resumes received will be considered property of LeChase and will be processed accordingly.
*Salary commensurate upon experience*
Senior information technology manager job in Boston, NY
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
EY is a global leader in serving the financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our integrated model and bold ambition allow us to stay at the center of industry transformation, working with clients across Banking and Capital Markets, Wealth and Asset Management and Insurance to address strategic, operational and technology-driven change.
Within EY Technology Consulting, we help asset and wealth management firms design, modernize, and scale their digital and data ecosystems - spanning the entire investment value chain. If you are passionate about building technology solutions that connect business strategy with engineering excellence, and driving innovation across both traditional and alternative investments, this role provides an opportunity to help define the future of financial services platforms.
The opportunity
As part of EY's Wealth and Asset ManagementTechnology practice, you'll help clients transform their operating environments through cloud-based architectures, digital workflows, and agile delivery. Our clients include global asset managers, fund administrators, custodians, and fintech providers seeking to modernize their platforms, data, and product capabilities.
Your work will span product design, system integration, and agile program delivery - helping firms digitize investment operations, automate reporting, and expand access to private markets. You'll collaborate across EY teams and client stakeholders to enable scalable solutions that connect front-office innovation to back-office efficiency.
This is a highly collaborative environment where technology consulting meets agile product management, and where curiosity and execution go hand in hand.
Your key responsibilities
Lead client and engineering teams to design and implement scalable technology solutions supporting wealth and asset management business models.
Manage agile engineering pods - facilitating daily scrums, sprint planning, backlog prioritization, retrospectives, and PI planning aligned with client product roadmaps.
Serve in product management roles (Product Owner, Scrum Master, or Delivery Lead) ensuring alignment between business goals, user stories, and technical execution.
Collaborate with architecture, product, and data teams to build integration layers across portfolio management, fund accounting, investor servicing, and reporting systems.
Lead modernization and migration efforts from legacy mainframe or on-premise systems to modern, cloud-based solutions.
Apply agile and DevOps practices - leveraging automation, CI/CD, and data-driven insights to accelerate platform delivery.
Support solution design and implementation across traditional and alternative investment systems, including:
Aladdin, Charles River, SimCorp, Eagle, Geneva, Investran, eFront, DealCloud, Yardi, LemonEdge, 73 Strings, Dynamo, iLEVEL, and related data or workflow tools.
Contribute to vendor evaluations, proof-of-concepts, and solution architectures to help clients select the right platforms for their investment products and fund structures.
Collaborate with EY teams to develop and share insights on emerging trends such as private-markets digitization, hybrid fund structures, and data standardization across the ecosystem.
Skills and attributes for success
Strong understanding of the wealth and asset management industry - including investment products, operational workflows, data models, and reporting processes.
Familiarity with private-markets systems and data flows across Private Equity, Private Credit, Real Estate, and Infrastructure funds.
Hands-on experience with agile methodologies (Scrum, Kanban, SAFe) and agile ceremonies such as sprint planning, backlog refinement, and PI coordination.
Proven ability to manage multiple engineering pods or delivery workstreams while maintaining clarity of scope, risk, and dependencies.
Experience translating complex business or regulatory requirements into actionable technology deliverables and user stories.
Technical fluency in at least one or more of the following:
Programming and scripting: Python, SQL, Java, or mainframe modernization (COBOL, JCL).
Data and analytics: SQL-based ETL pipelines, Power BI, Tableau, or cloud-native data services (AWS, Azure, GCP).
Workflow and automation: Unqork, Appian, UiPath, ServiceNow, Airflow, or similar orchestration platforms.
Understanding of APIs, microservices, data governance, and DevOps practices to support continuous integration and deployment.
To qualify for the role you must have
A bachelor's degree in computer science, engineering, information systems, finance, or a related field and a minimum of 5 years of related work experience; or a graduate degree and 4 years of related work experience.
A minimum of 4 years of experience in technology delivery, software engineering, or product management at a financial services company, preferably within wealth or as an alternative fund manager.
Experience leading a team of technology advisors through all phases of the technology life cycle, including requirements definition, architecture, design, development, implementation, conversion and testing.
Strong analytical, communication, presentation, client service and technical writing skills.
Experience in researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
Willingness and ability to travel, and hold a valid driver's license and passport.
Ideally, you'll also have
Experience with front-to-back investment management platforms such as Aladdin, Charles River, SimCorp, or Eagle.
Familiarity with alternative investment systems such as eFront, Investran, Geneva, DealCloud, LemonEdge, 73 Strings, or Yardi.
Experience with data and API integration between fund accounting, investor servicing, and CRM systems.
Certifications in Agile or Cloud (e.g., Certified Scrum Master, SAFe Agilist, AWS Cloud Practitioner, or Azure Fundamentals).
Prior experience in consulting or managing large-scale transformation programs across technology, operations, or data.
What we look for
We're looking for curious, motivated technology professionals who thrive at the intersection of financial services and digital transformation. You'll bring together business acumen, technical fluency, and agile delivery skills to help leading asset and wealth managers modernize their platforms and create new client experiences.
If you're ready to lead change across one of the most dynamic areas of financial services - and help clients harness technology to enable growth in both traditional and private markets - we'd love to have you on the team.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
$171.2k-297.2k yearly 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Senior information technology manager job in Buffalo, NY
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$75k-105k yearly est. 21d ago
IT Relationship Manager
MSR Technology Group
Senior information technology manager job in Buffalo, NY
Job DescriptionInfomatics is partnered with large Space & Defense Manufacturer that is looking to hire an IT Relationship Manager near Buffalo, NY. As the IT Relationship Manager, you'll have the overall responsibility to serve as the strategic interface with assigned business units and/or functional areas for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. You will be the business relationship link between business units or functional areas and IT and helps shape and guide Key IT Initiatives. This includes…
Communicating critical decisions, priorities and project information to facilitate the relationships between the functional areas and IT.
Proactively advise on technology risks and opportunities to build systems of the future, support competitive advantage and improve efficiency and effectiveness.
Partner with functional leadership and other stakeholders to define and prioritize opportunities.
Having a working understanding of how to articulate appropriate criteria for investment in a project (e.g. ROI, productivity, security, compliance).
A successful IT Business Partner will strive to be a “trusted advisor,” and serves as the primary IT point of contact for managers and stakeholders of the assigned functions or business units. You will support in delivering technology products that meet the needs of the business and support strategic initiatives and planning activities.
Here is what you can expect in this role:The IT Relationship Manager position is responsible for understanding Space & Defense and Enterprise IT functional strategies and how they support business strategy in order to identify and effectively communicate ways to use technology to help achieve strategic goals. The role will be a key partner for the Power & Data Sector to connect with IT services originating locally, at group level, or corporate level.Background & Experience Required:
Must have at least a Bachelor's degree and 7 years of related experience managing relationships in a technical environment.
IT/Technical background - Experience in ERP, PLM, MES and/or engineering applications.
Ability to build a consensus of opinion and influence strongly help opinions
The ability to explain concepts clearly to a variety of stakeholders in a variety of topics
Knowledge of engineering & manufacturing processes
This position requires access to US export-controlled information.
What's in it for you? Great work environment.Flexible Planned Vacation - no minimum or maximum number of days off Outstanding Health BenefitsGenerous 401K company contribution and match
$104k-150k yearly est. 19d ago
Provider Engagement Manager
Vatica Health 3.7
Senior information technology manager job in Buffalo, NY
The Provider Engagement Manager (PEM I), is an integral role at Vatica, responsible for overall practice success, including but not limited to provider satisfaction, engagement/adoption, and performance management. This role provides critical support to contracted practices in the assigned market. Passion for exceptional customer service and experience developing and maintaining relationships with C-suite, office staff and providers in primary care practices, large health systems and physician organizations is required. Through cross-functional collaboration, the PEM I is responsible for improving provider satisfaction, quality and risk adjustment performance in the Vatica Health program, thus impacting overall patient outcomes. This individual should be very comfortable and confident presenting data driven insights and metrics on a regular basis. The role of the PEM I is vital to Vatica's continued success and growth. Please note that travel is expected for this role in your assigned territory.
Responsibilities
Collaborate with C-Suite leadership, doctors, staff and key external stakeholders to maintain and cultivate relationships.
Develop strategic, comprehensive, provider-specific plans to advance risk adjustment and quality performance, participation and provider satisfaction.
Proactive identification of performance improvement opportunities through analysis and discussion with subject matter experts; influence provider behavior to achieve key performance metrics.
Develop effective improvement plans for practices that are not meeting performance goals.
Improve the rate of active participation among all contracted practices, at the individual provider level.
Contribute to the achievement of 99%+ provider retention year-over-year.
Follow standard protocols and leverage Job Aids, workflows, and other tools to ensure providers' questions and concerns are addressed in a timely manner.
Contribute to the achievement of 99%+ provider e-signature on Vatica encounters within client specific Lock parameters.
Leverage technology, and best practices, to deliver provider-centric service.
Receive, assess, and research all questions, concerns and complaints received from contracted practices. Work cross functionally to research concerns and complaints and achieve “win-win” results for practices, clients and Vatica.
Immediately seek assistance and guidance from leadership, or other supervisory staff, to resolve escalated and complex provider service issues and complaints.
Fully document all interactions, and communications, with practices in Salesforce (and other tools, as appropriate).
Drive incremental improvements in provider satisfaction scores (measured by NPS or other methods) year-over-year, in accordance with corporate OKRs.
Support interdepartmental projects.
Contributes to, and executes, all responsibilities assigned to this role.
Requirements
Minimum of three years of provider account management or liaison/engagement and a Bachelor's degree; experience at a health system or other healthcare setting.
Ability to actively engage and influence behavior on all levels, i.e. C-Suite, providers, office staff
Demonstrated proficiency increasing provider engagement.
Excellent customer service and problem-solving skills.
Excellent presentation and communication skills (verbal and written) in both remote and in-person environments.
Keen attention to details; ability to follow verbal and non-verbal cues.
Ability to learn quickly, adapt and succeed in a fast-paced organization.
Ability to demonstrate a high degree of sound judgment and resiliency.
Ability to work independently in a remote environment.
Comfortable with ambiguity and pivoting to support changing market needs.
Excellent organizational skills with the ability to multi-task.
Up to 25% travel required.
Strong knowledge/experience in Value Based Care arrangements (Preferred)
Experience working with health systems, provider practices, provider enablers payers, ACOs and “payviders” (Preferred)
Proficiency in Microsoft Suite including Excel and data visualization tools such as Power BI (Preferred)
Strong knowledge/experience with Quality, Risk Adjustment and Medicare HEDIS/Stars Programs (Preferred)
Experience working in a CRM such as Salesforce (Preferred)
Competencies:
Action Oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Identifies and seizes new opportunities.
Collaborates
Identifies and builds partnerships to meet shared goals.
Readily partners with others to meet objectives and shares credit for contributions.
Demonstrates cooperation that earns support of others.
Communicates Effectively
Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose.
Leverages emotional intelligence to adapt to the emotions and intentions of others
Situational Adaptability & Flexibility
Adapts approach in real time to respond to different situations.
Thinks quickly and readily adapts behavior in the moment.
High level of versatility.
Customer Focus
Builds strong internal and external customer relationships and prioritizes customer-centric solutions.
Identifies opportunities to serve customers and stakeholders more effectively.
Instills Trust, Demonstrates Self-awareness & Interpersonal Savvy
Builds trust by following through on commitments and leading with integrity and authenticity.
Leverages self-awareness to seek feedback from others and reacts positively to constructive criticism.
Understands and responds to the emotions and behaviors of others.
Leverages emotional intelligence to influence positive results.
Benefits
WORKING AT VATICA HEALTH ADVANTAGES
Prosperity
Competitive salary based on your experience and skills - we believe the top talent deserves the top dollar
Bonus Potential (based on role and is discretionary) - if you go above and beyond, you should be rewarded
401k plans- we want to empower you to prepare for your future
Room for growth and advancement- we love our employees and want to develop within
Good Health
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Dependent Care Account
Life insurance, short-term, and long-term disability
Happiness
Excellent PTO policy (everyone deserves a vacation now and then)
Great work-life balance environment- We believe family comes first!
Strong supportive teams- There is always a helping hand when you need it
The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $80,000 to $95,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered.
$80k-95k yearly Auto-Apply 7d ago
IT Director
Great Lakes Medical Imaging
Senior information technology manager job in Buffalo, NY
Job Description
Director of InformationTechnology
Great Lakes Medical Imaging (GLMI)
Reports to: Chief Operating Officer
Pay Range: $85,000-$130,000 annually
Lead Technology That Powers Patient Care
Great Lakes Medical Imaging is seeking a strategic, hands-on Director of InformationTechnology to lead and evolve technology across GLMI and Great Lakes Medical Billing. This role is responsible for setting the IT roadmap, overseeing complex healthcare systems, and ensuring technology supports both clinical excellence and operational efficiency.
As a key member of the leadership team, the Director of IT works closely with physicians, administrators, vendors, and external partners while mentoring and developing a high-performing IT team.
Why You'll Love Working at GLMI
Executive-level leadership role with organization-wide impact
Direct collaboration with physicians, senior leadership, and vendors
Opportunity to modernize and advance healthcare technology systems
Values-driven culture guided by the
Great Lakes Way
Meaningful work that supports patient care and operational success
Leadership & People Management
Lead and manage the overall IT department
Recruit, interview, and onboard IT team members
Develop staff schedules, manage PTO, and approve timecards
Conduct performance evaluations and support professional development
Coach, mentor, and provide ongoing performance feedback
Partner with Human Resources on disciplinary processes as needed
Ensure leadership practices align with GLMI policies and values
Department & Strategic Responsibilities
Oversee IT support for internal and external clients
Develop and manage IT budgets; monitor and report expenditures
Establish and enforce IT policies, including HIPAA security standards
Ensure internal and external service level agreements (SLAs) are met
Plan and manage system downtime, backups, and disaster recovery
Oversee vendor relationships and after-hours project strategies
Collaborate with physicians, administration, and department leaders
Participate in leadership, vendor, and cross-functional meetings
Technical Oversight
Oversee user accounts, credentials, access rights, and directory structures
Manage network infrastructure, hardware, and telecommunications systems
Oversee RIS/PACS applications in collaboration with Clinical Applications leadership
Support modality network connections and radiologist reading stations
Manage third-party integrations, billing interfaces, and file transfers
Lead IT setup for new sites, including hardware and software deployment
Track outages, downtime, and root cause analyses; report to the COO
Ensure corporate IT compliance with all regulatory requirements
What We're Looking For
Bachelor's degree in InformationTechnology, Computer Science, Information Systems, or related field
3+ years of experience leading IT operations and supervising technical teams
Strong knowledge of systems administration, networks, security, and data storage
Proven leadership, communication, and decision-making skills
Project management experience with strong problem-solving abilities
Healthcare or radiology IT experience preferred
Apply Today
If you're ready to lead technology initiatives that directly support patient care and organizational growth, we'd love to hear from you.
Apply today and help shape the future of technology at Great Lakes Medical Imaging.
Job Posted by ApplicantPro
$85k-130k yearly 1d ago
IT Support Shift Manager
Seneca Erie Gaming Corporation
Senior information technology manager job in Niagara Falls, NY
The IT Support Shift Manager ensures a successful, best-in-class customer experience from start to finish. Assists the IT Service Desk Managermanaging the Service Desk and Onsite Technicians teams in providing seamless, customer-centric, efficient IT Services to our business partners. Works closely with the Application Support team, Technical Services team, management, and vendors to gain resolution on issues unresolved by Customer Care. Provides operational assistance to IT Service Desk Manager by performing additional tasks related to the operation of all computing system equipment as required. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards, and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Assist the IT Service Desk Manager in planning and assigning the schedules and activities of a staff of IT Support Technicians.
2. Training, coaching, and mentoring the Service Desk staff, including career development
3. Building and obtaining training material while building and maintaining a knowledge base
4. Managing and coordinating urgent and complicated support issues
5. Developing, maintaining, and reporting on KPI's
6. Providing data and to the IT Service Desk Manager that will feed into the Problem Management process, to reduce re-occurring incidents
7. Be accountable for guaranteeing the proper level of service according to agreed-upon SLAs established with the business
8. Assist the IT Service Desk Manager in enhancing the Service Desk ITSM ticketing tool to gain optimal efficiencies and promote self-service
9. Reviewing survey feedback to improve services, tools, and support experiences
10. Building strong relationships with customers internally and externally
11. Defining and implementing processes and workflow improvements
12. Assist with organizational communications and participate in the major incident response process
13. Overseeing solutions repository and selecting tools required to ensure top quality service delivery
14. Managing internal and external SLAs where appropriate to set expectations and measure performance
15. Assist with defining a workable framework for managing and improving customer IT support in the organization, continual service improvement
16. Ensuring that departmental business objectives are met while providing exceptional customer service
Competencies/Leadership Criteria
1. Achieves Results - Sets a high standard of performance; leverages opportunities and overcomes obstacles; allocates resources appropriately, providing leadership and motivation; and consistently monitors progress. Holds ourselves and each other accountable for achieving results.
2. Builds Talent - Accurately assesses individual strengths and areas of opportunity. Through coaching and candid constructive feedback, facilitates the growth of associates to reach their full potential. Inspires and rewards excellence in performance.
3. Champions Change - Creates and shares innovative ideas and solutions; engages key stakeholders in change management and models flexibility and adaptability.
4. Communication - Clearly conveys key messages, written and verbally. Recognizes when a miscommunication has occurred and acts to correct it. Holds crucial conversations, when required, professionally and productively.
5. Delivers Customer Value - Fosters and demonstrates a focus on the customer and/or stakeholder value. Builds customer confidence, commits to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, and responds timely to internal and external customers.
6. Integrity and Ethics - Commits to being honest and having strong moral principles. Maintains confidentiality when required and upholds the company values.
QUALIFICATIONS/REQUIREMENTS:
Education/Experience:
1. Minimum of a Bachelor's degree (B.A.) from four-year college or university; or equivalent work experience
2. Experience with ITIL Best Practices, ITIL Foundations Certification required
3. Experience with Service Level Agreements (SLAs) and ticketing tracking systems
4. Excellent service-driven customer-focused skills
5. Experience with performance metric expectations through industry best practices
6. Ability to foster a strong team environment and to provide leadership by projecting a positive attitude while creating learning opportunities.
7. Strong drive for results, while retaining a focus on consistently delivering a great customer experience.
8. Get-it-done mindset: not afraid to roll up your sleeves, getting into the data, and analyzing the business to identify areas of improvement. Does what it takes to get the job done while also thinking & acting at a strategic level.
9. The technical background should include experience on a Service Desk supporting Casino Operations and applications, Microsoft Office, ACD phone systems technologies, Active Directory, troubleshooting connectivity issues, hardware and software support, hands-on and remote support.
10. Ability to effectively prioritize and execute tasks in a high-pressure and fast-paced environment.
11. Flexible availability. While most of your work will be during business hours, there will be a need for occasional evenings, weekends, and holiday coverage.
12. Ability to interact with and influence all levels of the business
Salary Starting Rate:$68,697.18
Compensation is negotiable based on experience and education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
$68.7k yearly Auto-Apply 37d ago
IT Application Analyst (Full Time)
Tectammina
Senior information technology manager job in East Aurora, NY
Desired Competencies (Technical/Behavioral Competency) SNo Skills Proficiency 1 VB6 E2 2 VB .Net & ASP .Net E2 3 SQL server 2000 - 2012 E2 4 Windows server 2003 / 2008 E1 5 TSQL, Crystal reporting E1 SNo Responsibility of / Expectations from the Role 1 Associate is expected to work closely with customer in maintenance and support for .net based manufacturing applications.
Associate to have already help below responsibilities
1. .Net Code Fix/ Enhancements
2. Should have experience in manufacturing shop floor applications implementation /support
3. Manufacturing domain experience
4. Monitoring .net applications
5. Database issues fix / support
6. User Trainings for new functionalities developed
7. Investigation of various issues reported by users
8. Preparing documentations
9. Change Request Management
10. Provide status reports to management
11. 24X7 application Support
Desired Competencies (Technical/Behavioral Competency)
Must-Have • Working experience in VB6/VB.Net/ASP.Net application support and development
• Experience with SQL server 2000/2005/2008/2012
Good-to-Have • Good knowledge in Crystal reporting & TSQL
• Customer facing experience - Excellent Good communication skills
• Good documentation skills
Others • Knowledge of OPC, LIMS, SAP interfacing will be beneficial
Qualifications
Minimum Qualification :
Bachelor's degree
Additional Information
Job Status: permanent Position
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Contact: ************
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$74k-101k yearly est. Easy Apply 1d ago
Senior IT Project Manager
Jolera
Senior information technology manager job in Buffalo, NY
Who We Are: Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and managetechnology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission. Who You Are:
You are the entrepreneurial spirit personified-a Technical IT Project Manager with a knack for 'getting things done.' With your extensive experience in managing IT infrastructure projects, especially implementations, you understand the gravity of scope, schedule, and budget yet know when to think outside the box. You're not just managing projects; you're leading quests to conquer technological challenges with creativity and precision, productivity and efficiency are the foundations that drive you. What You'll Do:
- Transform high-level scope requirements into actionable, innovative project plans.- Steer the project ship through its entire lifecycle, ensuring timely, high-quality deliverables.- Maintain an iron grip on scope, schedule, and budget, but with the flair of a startup guru.- Proactively sniff out potential issues and risks, taking charge before they become showstoppers.- Juggle project dependencies and navigate the critical path with the finesse of a seasoned captain.- Deploy resources like a master strategist, ensuring all hands are on deck and fully utilized.- Serve as the chief communicator, crafting updates and presentations that keep everyone, from team members to stakeholders, in the loop and motivated.- Drive the team forward, mentoring and inspiring like a coach during playoff season.- Embrace additional responsibilities with gusto, always adding your unique touch to tasks.- Collaborate with cross-functional teams to identify resource requirements, allocate resources efficiently, and optimize resource utilization.- Motivate and influence your teams to be successful in their roles- Lead a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.- Execute implementation and complex service onboarding projects with a focus on the customer experience and operational readiness for support.
Qualifications:
- Solid educational background in IT or mountains of relevant experience.- At least 5 years in the trenches, managing IT infrastructure projects with tenacity and creative flair- Knowledge of the inner workings of an MSP, with an understanding of the difference between professional services and client service management.- Passionate about the marriage between a quality client experience and delivering projects efficiently- A strong understanding of what drives healthy, efficient teams- Holder of a PMP or PRINCE2 certification- Skilled in MS Office, MS Project, or similar tools-your shield and armor in the battle of deadlines.- Proven experience in managing sprawling, distributed IT deployments across various terrains (physical and digital).- A maestro of virtualization and networking technologies.- Exceptional ability to translate complex project scopes into victorious project outcomes- Expert at navigating the complexities of multinational and multi-disciplinary environments. What We Offer:
- A competitive salary and benefits package that appreciates your worth.- Perks that make every day a bit more special.- Opportunities for professional growth and development that will push your career to new heights.
At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.
$84k-119k yearly est. 4d ago
IT Budget & Sourcing Analyst
Provision People
Senior information technology manager job in Buffalo, NY
Our award-winning client is seeking a IT Budget & Sourcing Analyst to join their team.Our client is looking for a talented IT Budget & Sourcing Analyst to join our dynamic team. In this role, you'll be a key player in optimizing IT spending, ensuring financial resources are aligned with strategic goals, and identifying cost-saving opportunities. You'll leverage your analytical skills to manage budgets, analyze financial data, and make informed recommendations.
Responsibilities:
Partnering with IT and business leaders to create and manage IT budgets, ensuring financial resources are aligned with strategic goals.
Analyzing IT expenditures, identifying spending trends and variances, and providing valuable insights into the financial performance of IT initiatives.
Identifying opportunities to save costs and improve efficiency within the IT department, including analyzing vendor contracts and proposing cost-effective solutions.
Tracking IT software licenses, managing contract lifecycles, and assisting in negotiating contracts and pricing with IT vendors.
Required Qualifications:
A bachelor's degree in business, finance, accounting, MIS, or a related field.
4+ years of experience in a similar role.
Strong analytical and problem-solving skills with a passion for data.
Excellent communication and interpersonal skills, with the ability to explain complex financial concepts clearly and concisely.
The ability to work independently in a dynamic environment and prioritize effectively.
Bonus points if you have:
Experience with financial modeling and data analysis tools.
A strong customer service focus and a proactive approach.
$74k-101k yearly est. 60d+ ago
Senior IT Specialist
Prizm Document & Technology Solutions
Senior information technology manager job in Buffalo, NY
Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes.
Compensation:
$70,000 - $90,000 yearly DOE + benefits
Developing & Implementing Technology Roadmaps for Clients
Assisting team members with complex IT situations
Server & Software Implementation & Troubleshooting
Researching & Vetting New Technologies to Expand Prizm's Stack
Articulating Complex Technology In Understandable Terms to Clients & Prospects
Help with SOP Across All Projects
Explaining what "The Cloud" is and why it's not scary for business
Assist the sales team with complex project proposals
And all other common aspects of IT support
BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience
Minimum 4-5 years relevant experience, preferably in a multi-tenant environment
Proven communication and leadership skills
Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks
Cybersecurity training is a huge plus
Compliance experience is a huge plus
Team player and solution-focused attitude
Flexibility to change tasks quickly and manage multiple projects simultaneously
Senior information technology manager job in York, NY
Ready to build the future with AI?
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Vice President, Tech Sales - C&H, Lifesciences & Healthcare
The VP Tech Sales will be a member of a dynamic team driving growth of digital solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within the Lifesciences & Healthcare unit, in support of Genpact's Sales and Transformation Services community.
Responsibilities
• Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use Digital technologies to craft transformational value propositions for the clients.
• Proactively create, identify, and develop opportunities in Application Management, Application Development, Modernization, Quality Assurance, Data, AI, Cyber etc.
• Industry knowledge of Lifesciences & Healthcare industry. Also, key client connects in Lifesciences & Healthcare firms.
• Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops.
• Collaborate with other cross functionals Genpact's team to assess and scope new opportunities (Analytics, Data, Experience, Digital delivery etc.)
• Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing.
• Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License / SaaS, SOW, Change requests etc.
• This role reports to the Global Growth Leader. The Senior Tech Seller will work in close partnership with Genpact Sales, Solutions, SMEs, and other consulting leaders within Genpact in successfully establishing and growing client relationships, innovating with clients and winning deals.
Qualifications we seek in you!
Minimum Qualifications / Skills
• Leaders with deep domain and proven knowledge and experience in Technology and Data/AI sales
• Industry experience and relationships in Lifesciences & Healthcare firms
• Experience and comfort carrying a sale, booking, and margin target.
• Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact.
• Executive presence and prior engagement building relationship with clients at C-Suite, EVP, VP and Technical buyers.
• Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements.
Preferred Qualifications/ Skills
• Deep expertise in one or more specific industry.
• Experience in driving front, middle, back-office transformation in Lifesciences & Healthcare will be a BIG plus.
• Experienced in applying groundbreaking technologies to solving business problems and transformation service solutions.
• Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of Tech, Data and digital disruption.
• Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity.
• Good collaboration orientation to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working.
• Technical understanding of SaaS architecture, integrations, and domain expertise
• Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community.
• Ability to engage, and work with C level executives on the client side.
Why join Genpact?
· Lead AI-first transformation - Build and scale AI solutions that redefine industries
· Make an impact - Drive change for global enterprises and solve business challenges that matter
· Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
· Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
· Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
· Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters\: Up.
Let's build tomorrow together.
The approximate annual base compensation range for this position is $200,000.to $250000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity
Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role”
Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only.”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
$200k-250k yearly Auto-Apply 21d ago
Information Technology Manager
The Arc Erie County 4.3
Senior information technology manager job in Williamsville, NY
InformationTechnology (IT) Manager Department: Administration- InformationTechnology Status: Full Time (40 hours), Exempt Make a Difference, Lead with Purpose! The Arc Erie County NY is seeking a dynamic and experienced IT Manager to analyze current systems and technology assets, recommend and implement technology solutions and upgrades, and provide training to staff across the organization.
What You'll Do:
Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions
Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed
Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff.
What You'll Bring:
Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below.
OR
Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below.
OR
Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below.
Possess a combination of experience in the following:
Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
Expertise in implementing, configuring, and testing IT solutions
PLUS
Strong creative and analytical thinking are required.
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred.
Supervisor experience preferred.
Authorization to work in the United States
Why Join The Arc Erie County NY?
We offer a mission-driven workplace where your leadership directly enhances the lives of independence of people with developmental disabilities. Be part of a collaborative team that values integrity, respect, responsibility and innovation. Some additional perks include:
Annual salary between $55,000 - $65,000 (based on experience)
Monday - Friday work week
Affordable health, dental, vision, and life insurance
Room for advancement
On demand pay
Working with experienced management
Paid training
Automatic Paid Time Off (PTO)
Tuition Reimbursement
10 paid holidays off
Employee discounts
See our full listed below:
Job Title:
IT Manager
Department:
IT
Job Grade:
5
Position Summary:
The IT Manager will analyze current systems and assets, recommend and implement solutions and upgrades, and provide training. Will have an immediate impact on the day-to-day efficiency of internal operations and overall growth of the department and organization.
Reporting Relationship:
Receives direct supervision from the Director of IT. Provides supervision to the IT Generalist Team that may consist of System Administrators, Network Engineers, and IT Specialists.
Job Duties and Responsibilities:
Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions
Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
Analyze processes, technologies, and vendors continually to find areas for improvement
Prepare cost-benefit analyses when upgrades are necessary, and monitor vendors to ensure that they're offering the best-possible service and value for business needs
Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed
Develop and execute disaster planning and maintain data backups
Oversee team of IT Generalists to meet goals of department and ensure standard of uptime and availability.
Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff.
Define individual and team goals, ensuring everyone understands their roles and responsibilities.
Manage ticketing system to department level standards as defined on dashboards, working with direct reports to keep ticket sla's in expected ranges
Overseeing and managing inventory of IT Assets and replenishing as budget allows and lifecycle dictates.
Qualifications and Education Requirements:
Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below.
OR
Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below.
OR
Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below.
Possess a combination of experience in the following:
Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
Expertise in implementing, configuring, and testing IT solutions
PLUS
Strong creative and analytical thinking are required.
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred.
Supervisor experience preferred.
Essential Job Functions:
Physical demands and Exposure Risk outlined on attached form (A)
Mental Requirements
The ability to read, write, analyze, be perceptive/comprehensive, show good judgment, have good math &, decision making skills, independent action, planning & prioritizing and follow directions. Ability to work under pressure and meet job-related deadlines accordingly and adhere to and administer Agency's policies, procedures, rules and regulations.
Human Relations Skills
The ability to communicate with individuals in a positive manner, work independently as well as cooperatively with others, be approachable, enthusiastic, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Maintain a professional behavior and appearance at all times.
Equipment Operation
The ability to operate business equipment; telephones, fax machines, computer hardware and software, including applications and programming, copiers, calculators, etc.
Agency Principles:
All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.
Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.
This position is EXEMPT from the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time.
$55k-65k yearly 11d ago
Systems Project Manager
Ferguson Electric 3.4
Senior information technology manager job in Buffalo, NY
ABOUT US
Since 1935, Ferguson Electric has been providing the Western New York region with exceptional electric repair and construction services. We have the experience and skill to be our customer's “connection to quality”. Our professional team has handled a majority of the construction and service contracts for the commercial and industrial facilities in the area. We have the skill, experience, and the dedication to properly address all electrical repair and construction needs.
ABOUT THE ROLE
Ferguson Electric's Project Manager - Systems Division role reports to the Manager, Systems Division all while strongly upholding and promoting the organization's core values.
WHAT YOU WILL DO
Build relationships with customers and introduce complete portfolio of Ferguson services where appropriate.
Collaborate across all Ferguson divisions when working with new and existing customers to ensure exceptional project delivery.
Adhere to IBEW rules and regulations and all customer, Local, State and Federal codes and standards.
Manage and oversee construction project lifecycle to include:
Contract, Finance, and budget:
Understanding the full scope of a project based on contract documents and or scope letter.
Manage customer requests for estimates in a timely manner.
Manage and track the Change Order process to effectively keep the project moving forward. This includes maintaining the contract value in Foundation is accurate with the work being performed.
Manage and prepare all invoicing per the contract and or the customer's specific requirements.
Manage the project budget by tracking (and reviewing weekly) the projects committed costs and actual cost vs estimated costs and estimated cost to complete.
Setup and review weekly cost codes (based on all projects being over 1000 man\hours).
Create and manage subcontracts for necessary work to be performed on the project.
Manage multiple low voltage projects concurrently within the committed timeline and budget.
Develop new business leads with guidance from the Systems Manager.
Maintain knowledge of all low voltage systems to effectively position and sell the complete Systems portfolio of products (Structured Cabling, Fiber Optics, AV Systems, Nurse Call Systems, CCTV, Access Control and Fire Alarm).
Build relationships with customers and introduce complete portfolio of Ferguson services where appropriate.
Collaborate across all Ferguson divisions when working with new and existing customers to ensure exceptional project delivery.
Adhere to IBEW rules and regulations and all customer, Local, State and Federal codes and standards.
Bachelor's Degree in a related field
(construction or project management, engineering, etc.)
preferred
Five years in the commercial electrical trade preferably running projects as a foreman.
Field experience coordinating with construction management.
Extensive knowledge of project scheduling, bids, take offs, change orders, and contracts.
Demonstrated ability to develop relationships and assist in winning projects
Demonstrated ability to run a profitable portfolio.
Exceptional initiative, execution and communication skills, both oral and written.
Exceptional analytical, motivational, and leadership skills.
Journeyman or Master Electrician's license a plus.
Ability to work in a fast-paced work environment with tight deadlines
Ferguson Electric recognizes the value of diversity in our workforce. We are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at Ferguson Electric in the United States will be considered without regard to citizenship/alienage.
Requirements
ABOUT YOUR QUALIFICATIONS
Associate's or Bachelor's degree in Electrical Engineering, Electronics, or a related field (or equivalent experience).
5+ years of experience managing low-voltage systems in electrical contracting or a similar industry.
Expertise in network cabling (e.g., BICSI standards), fire alarm systems (e.g., Notifier, Simplex), security systems (e.g., Lenel, Bosch), and video systems (e.g., , Axis).
Strong knowledge of electrical codes (e.g., NEC) and safety regulations (e.g., NFPA 72).
Experience collaborating with estimating, construction, and service teams in a contracting environment.
Ability to interpret blueprints and use design software (e.g., AutoCAD, Bluebeam) to support project planning.
Proven troubleshooting skills for low-voltage systems in field settings.
Excellent communication and coordination skills to work with diverse teams and manage manpower scheduling.
Certifications such as NICET (Fire Alarm Systems), BICSI Installer/Technician, or manufacturer-specific credentials are a plus.
Exceptional initiative, execution and communication skills, both oral and written.
Exceptional analytical, motivational, and leadership skills.
Journeyman or Master Electrician's license a plus.
Ability to work in a fast-paced work environment with tight deadlines
Ferguson Electric recognizes the value of diversity in our workforce. We are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at Ferguson Electric in the United States will be considered without regard to citizenship/alienage.
Salary Description $65,000-$80,000
$65k-80k yearly 60d+ ago
IT Director
Great Lakes Medical Imaging
Senior information technology manager job in Williamsville, NY
Job Title: Director of InformationTechnology Reports to: Chief Operating Officer Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $85,000-$130,000 annually.
Summary: The Director of InformationTechnology leads and directs the IT team for Great Lakes Medical Imaging and Great Lakes Medical Billing. They direct the management of large and complex IT services both internally and externally. This role is responsible for the roadmap for the ever changing technology updates and subsequent implementation within the organization. They function as an integral part of the Leadership Team and interface regularly with the Radiologists.This position is responsible for leading by example as a coach-mentor to other team members, and assists in the implementation practice improvement initiatives.
Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here.
Personalize the Experience
* Greet with eye contact and share a smile.
* Create a tone of friendliness and warmth in conversations with patients, peers, and associates.
* Respectfully interact with patients, peers, and associates at their pace and level.
* Take time to listen to and understand others.
* Demonstrate patience and compassion when interacting with patients, peers, and associates.
* Act on opportunities to go above and beyond.
Own it, Do it
* Do what you say you will do.
* Anticipate and prevent potential problems.
* Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.).
* Follow up on inquiries promptly and accurately.
* Take personal responsibility for your work area and the quality of your work.
* Communicate clearly, respectfully, and in a timely manner.
Perform as One Team
* Speak positively about Great Lakes, team members, and patients.
* Demonstrate respect and attentiveness to team members when communicating.
* Recognize and share successes of the Great Lakes Way in action.
* Proactively offer to help others.
* Be flexible and embrace change with a positive attitude.
* Contribute to a fun, energetic, and positive work environment.
* Practice blameless problem solving, assuming the positive intentions of others.
Strive for Excellence
* Share information, knowledge, and expertise.
* Be relentless about acting on opportunities to learn and improve.
* Ask for, accept, and use feedback.
* Look for and act on opportunities for continuous improvement.
Duties and Responsibilities include the following:
* Manager Responsibilities:
* Manages the overall IT Department.
* Conduct new hire interviews and candidate selection for the IT department
* Oversee, develop and disseminate schedules for staff in their departments including maintenance and tracking of sick calls and tardiness
* Perform annual performance evaluations for their respective team including completing review template and delivering the review to the employee directly
* Administer disciplinary process steps and documentation as needed in conjunction with Human Resources
* Supports and develops the IT team through assessing staffing and skill requirements, establishing professional development plans, setting goals and expectations with team members, mentoring, and giving feedback on performance.
* Adherence and assimilation of GLMI handbook into leadership style
* Approval of staff time cards for their respective departments in sync with payroll timeline
* Manage staff PTO requests
* Department Leadership Responsibilities:
* Conducts regular IT meetings and prepares all organizational communication.
* Oversees IT team as it provides support to external and internal clients
* Ensures integration of projects and resources and adjusts project scope, timing, and budgets as needed, based on the needs of the business.
* Control budget and report on expenditure, as needed
* Devise and establish IT policies, including HIPAA security, and systems to support the implementation and adherence to the internal team.
* Ensures support SLA's are met by both internal and external IT staff.
* Creates and manages appropriate downtime and backup procedures.
* Involved in the authorization and strategy of after hours projects.
* Maintains personal professional growth & development through seminars, workshops & professional affiliations to keep abreast of trends in the IT, and Healthcare fields.
* Work efficiently and collaboratively with other GLMI team members and their respective departments
* Work cohesively with GLMI physicians and Administration to achieve goals
* Regular attendance in team meetings and vendor meetings as needed
* Maintains vendor relationships
* Technical Responsibilities:
* Oversees account creations, password resets, granting rights, directory structure, and credentials.
* Oversees print/fax/scan hardware and maintenance
* Responsible for phone systems throughout GLMI offices
* Responsible for internal and external support, network sites, and network hardware.
* Responsible for file transfers, billing company interfaces (Imagine), troubleshooting and repair.
* Oversight for RIS/PACS applications in conjunction with Clinical Applications Manager
* Develops and maintains modality network connections.
* Oversees customer and 3rd party integrations including maintenance of existing and new connections while adhering to established security standards.
* Responsible for establishing connection and software/hardware installation at new sites.
* Maintains all reading stations including support to Radiologists
* Manages corporate IT compliance to ensure adherence to all regulations are met.
* Define and oversee root cause analysis processes for all service impacting outages
* Oversee the maintenance of IT supplies and inventory
* Track and report outages/down time to the COO.
* Functions as a central point of contact for external IT consultant relationships
* Manages IT projects from inception to implementation
* Other duties as needed
Necessary Skills:
* Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
* Strong interpersonal skills and ability to effectively communicate with teams across the entire organization
* Excellent leadership and decision-making skills
* Strong knowledge of project management principles
* Problem solving skills
* Strong technical knowledge and skills
* Strong customer service skills and diplomacy
* Experience in radiology or medical terminology preferred
Qualifications:
* Bachelor's degree in InformationTechnology, Computer Science, Information Systems, or a related field
* 3+ years of experience working in IT operations, supervising technology teams, and overseeing large informationtechnology projects
$85k-130k yearly 5d ago
IT Application Analyst (Full Time)
Tectammina
Senior information technology manager job in East Aurora, NY
Desired Competencies (Technical/Behavioral Competency)
SNo Skills Proficiency
1 VB6 E2
2 VB .Net & ASP .Net E2
3 SQL server 2000 - 2012 E2
4 Windows server 2003 / 2008 E1
5 TSQL, Crystal reporting E1
SNo Responsibility of / Expectations from the Role
1 Associate is expected to work closely with customer in maintenance and support for .net based manufacturing applications.
Associate to have already help below responsibilities
1. .Net Code Fix/ Enhancements
2. Should have experience in manufacturing shop floor applications implementation /support
3. Manufacturing domain experience
4. Monitoring .net applications
5. Database issues fix / support
6. User Trainings for new functionalities developed
7. Investigation of various issues reported by users
8. Preparing documentations
9. Change Request Management
10. Provide status reports to management
11. 24X7 application Support
Desired Competencies (Technical/Behavioral Competency)
Must-Have • Working experience in VB6/VB.Net/ASP.Net application support and development
• Experience with SQL server 2000/2005/2008/2012
Good-to-Have • Good knowledge in Crystal reporting & TSQL
• Customer facing experience - Excellent Good communication skills
• Good documentation skills
Others • Knowledge of OPC, LIMS, SAP interfacing will be beneficial
Qualifications
Minimum Qualification : Bachelor's degree
Additional Information
Job Status: permanent Position
Share the Profiles to ********************************
Contact: ************
Keep the subject line with Job Title and Location
$74k-101k yearly est. Easy Apply 60d+ ago
Senior It Specialist
Prizm Document & Technology Solutions
Senior information technology manager job in Buffalo, NY
Job Description
Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes.
Compensation:
$70,000 - $90,000 yearly DOE + benefits
Compensation:
$70,000 - $90,000 yearly DOE
Responsibilities:
Developing & Implementing Technology Roadmaps for Clients
Assisting team members with complex IT situations
Server & Software Implementation & Troubleshooting
Researching & Vetting New Technologies to Expand Prizm's Stack
Articulating Complex Technology In Understandable Terms to Clients & Prospects
Help with SOP Across All Projects
Explaining what "The Cloud" is and why it's not scary for business
Assist the sales team with complex project proposals
And all other common aspects of IT support
Qualifications:
BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience
Minimum 4-5 years relevant experience, preferably in a multi-tenant environment
Proven communication and leadership skills
Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks
Cybersecurity training is a huge plus
Compliance experience is a huge plus
Team player and solution-focused attitude
Flexibility to change tasks quickly and manage multiple projects simultaneously
About Company
Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!
$70k-90k yearly 4d ago
Information Technology Manager
The Arc 4.3
Senior information technology manager job in Williamsville, NY
InformationTechnology (IT) Manager Department: Administration- InformationTechnology Status: Full Time (40 hours), Exempt Make a Difference, Lead with Purpose! The Arc Erie County NY is seeking a dynamic and experienced IT Manager to analyze current systems and technology assets, recommend and implement technology solutions and upgrades, and provide training to staff across the organization.
What You'll Do:
Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions
Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed
Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff.
What You'll Bring:
Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below.
OR
Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below.
OR
Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below.
Possess a combination of experience in the following:
Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
Expertise in implementing, configuring, and testing IT solutions
PLUS
Strong creative and analytical thinking are required.
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred.
Supervisor experience preferred.
Authorization to work in the United States
Why Join The Arc Erie County NY?
We offer a mission-driven workplace where your leadership directly enhances the lives of independence of people with developmental disabilities. Be part of a collaborative team that values integrity, respect, responsibility and innovation. Some additional perks include:
Annual salary between $55,000 - $65,000 (based on experience)
Monday - Friday work week
Affordable health, dental, vision, and life insurance
Room for advancement
On demand pay
Working with experienced management
Paid training
Automatic Paid Time Off (PTO)
Tuition Reimbursement
10 paid holidays off
Employee discounts
See our full listed below:
Job Title:
IT Manager
Department:
IT
Job Grade:
5
Position Summary:
The IT Manager will analyze current systems and assets, recommend and implement solutions and upgrades, and provide training. Will have an immediate impact on the day-to-day efficiency of internal operations and overall growth of the department and organization.
Reporting Relationship:
Receives direct supervision from the Director of IT. Provides supervision to the IT Generalist Team that may consist of System Administrators, Network Engineers, and IT Specialists.
Job Duties and Responsibilities:
Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions
Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
Analyze processes, technologies, and vendors continually to find areas for improvement
Prepare cost-benefit analyses when upgrades are necessary, and monitor vendors to ensure that they're offering the best-possible service and value for business needs
Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed
Develop and execute disaster planning and maintain data backups
Oversee team of IT Generalists to meet goals of department and ensure standard of uptime and availability.
Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff.
Define individual and team goals, ensuring everyone understands their roles and responsibilities.
Manage ticketing system to department level standards as defined on dashboards, working with direct reports to keep ticket sla's in expected ranges
Overseeing and managing inventory of IT Assets and replenishing as budget allows and lifecycle dictates.
Qualifications and Education Requirements:
Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below.
OR
Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below.
OR
Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below.
Possess a combination of experience in the following:
Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
Expertise in implementing, configuring, and testing IT solutions
PLUS
Strong creative and analytical thinking are required.
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred.
Supervisor experience preferred.
Essential Job Functions:
Physical demands and Exposure Risk outlined on attached form (A)
Mental Requirements
The ability to read, write, analyze, be perceptive/comprehensive, show good judgment, have good math &, decision making skills, independent action, planning & prioritizing and follow directions. Ability to work under pressure and meet job-related deadlines accordingly and adhere to and administer Agency's policies, procedures, rules and regulations.
Human Relations Skills
The ability to communicate with individuals in a positive manner, work independently as well as cooperatively with others, be approachable, enthusiastic, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Maintain a professional behavior and appearance at all times.
Equipment Operation
The ability to operate business equipment; telephones, fax machines, computer hardware and software, including applications and programming, copiers, calculators, etc.
Agency Principles:
All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.
Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.
This position is EXEMPT from the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time.
$55k-65k yearly 11d ago
Vice President, Tech Seller
Genpact 4.4
Senior information technology manager job in York, NY
Ready to shape the future of work?
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Vice President, Tech Seller
Genpact is seeking a dynamic and driven IT /Data Services Sales Hunter to lead growth across Tier 1 & Tier 2 US banks and capital markets firms. Based in Dallas, NY/NJ, this role focuses on both acquiring new clients and expanding wallet share with existing strategic accounts. The ideal candidate will combine deep domain understanding of banking with a strong ability to shape transformation-led opportunities across IT services, digital operations, and analytics.
Responsibilities
Hunt & Drive expansion opportunities within existing Genpact accounts, identifying white space for cross-sell and up-sell
Hunt for new logos across USA Tier 1 & Tier 2 banks, capital markets, and wealth management firms
Own the entire sales lifecycle-from prospecting and solution qualification to commercial negotiation and closure
Build relationships with senior stakeholders (CIO, CTO, COO, CDO, Heads of Ops, Innovation, Risk, and Data)
Sell Genpact's integrated offerings in Cloud, Data & AI, Risk & Compliance, Cybersecurity, and Core Modernization
Develop deal strategies, collaborate with solution teams, and drive executive alignment
Partner with account teams to shape and pursue change order opportunities, co-innovation pilots, and digital interventions
Use CRM tools and reporting dashboards to manage pipeline, forecast accurately, and meet quarterly targets
Qualifications we seek in you!
Minimum Qualifications
Years of sales experience in IT services, consulting, or digital transformation, with a proven “hunter” track record
Experience working with or selling into US Tier 1 & 2 banking & capital market ecosystem (e.g., Citibank, FIS, Huntington, NorthernTrust, Fidelity, Chime, Fintech's)
Proven success in driving net new deals and expansion revenue ($5M+ TCV range)
Strong domain fluency in retail banking, capital markets, risk & compliance, and digital customer experience
Ability to lead multi-stakeholder conversations and influence at the C-suite and SVP level
Experience and comfort carrying a sale, booking, and margin target.
Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact.
Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements.
Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions.
Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption.
Good cultural fit - role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity.
Good “roll up the sleeves” collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working.
Technical understanding of full stack AI architecture, integrations, and domain expertise
Strong Services business acumen\: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community.
Preferred Qualifications/ Skills
Familiarity with BFS capabilities across transformation, automation, and analytics, Knowledge of AI/ML, cloud-native platforms, and intelligent operations
Experience selling into US accounts from large IT service providers (e.g., Accenture, Cognizant, TCS, HCL)
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up.
Let's build tomorrow together.
The approximate annual base compensation range for this position is [$160,000 to $200,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity
Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role”
Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only.”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
$160k-200k yearly Auto-Apply 14d ago
AI & Distributed Systems Engineer - Manager - Consulting - Location OPEN
About EY-Parthenon
Senior information technology manager job in Akron, NY
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
The opportunity
The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and software engineers enable our clients to solve their most complex product challenges and positively impact people and the world. We are looking for Backend Engineers with skills and experience in Java or C#, Python, Spring Boot, .Net or .Net Core.
We are seeking highly skilled and motivated Platform Engineers to join our team. This role is pivotal in designing, building, scaling, and maintaining the foundational infrastructure and services that power our applications. You will work closely with other engineers, DevOps, and data teams to ensure our platform and solutions are scalable, secure, fit-for-purpose, and UX-friendly.
Your Key Responsibilities
The goal is to support our clients to transform their business through technology. You will be responsible for analyzing, designing, developing, integrating, testing, and deploying new and existing software application programs. You will work with customers' technical leads, client executives, and partners to manage and deliver high quality systems with a focus on reliability and excellent customer experience, becoming a trusted advisor to decision makers throughout the engagement. As a Manager, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure.
Design and implement robust APIs and microservices using Java, Python, FastAPI and OpenAPI.
Architect and maintain containerized applications using Docker, Kubernetes, and Helm.
Develop and optimize data models and queries using PostgreSQL and ORMs (e.g., SQLAlchemy).
Champion test-driven development (TDD) practices, including unit and integration testing.
Collaborate with cross-functional teams to build distributed systems leveraging message queues (RabbitMQ) and caching layers (Redis).
Integrate authentication and authorization mechanisms using Keycloak, OAuth2, OIDC, and Azure Active Directory (AAD).
Work with Azure cloud services, including API gateways (APIM, FrontDoor) and object storage (Azure Blob and File Storage).
Creating and debugging Kubernetes-hosted services.
Explore and implement interactions with AI/LLM systems, including agentic workflows, vector stores and embedding-based search.
Monitor, troubleshoot, and optimize platform performance and reliability.
Occasional contributions to CI/CD pipelines and infrastructure-as-code.
Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders.
Skills and attributes for success
To thrive in this role, you will need a blend of technical and business skills that will make a significant impact. Your ability to build and manage relationships, communicate effectively, and lead teams will be essential.
Ability to multitask and work in a fast-paced, collaborative team environment
Excellent written and oral communication skills; writing, publishing and conference-level presentation skills
Convert unclear or broad requirements into clear, actionable tasks that prioritize high-value outcomes for our users.
Passionate about delivering commercial software products and platforms to market
Deeply technical and constantly in a state of learning
Comfortable providing technical guidance and coaching to other engineers
Strive to be at the forefront of new modern technologies and bring them within the larger team
Ensure the successful engineering delivery of assigned projects and putting hands-on if needed
Work with the engineering team to package best practices and lessons learned into thought leadership and published assets
Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful project outcomes
Proficient in Agile delivery and development methodologies.
Experienced in application delivery processes and application development tools.
Strong understanding of quality assurance and testing practices.
Knowledgeable in system development lifecycle and technology integration.
Required Qualifications
Bachelor's degree (4-year degree) in computer science, Software Engineering, or a related field.
Typically, no less than 4-6 years relevant experience in professional platform engineering experience or similar role in software development and system administration.
Experience building large scale distributed systems with cloud native technologies
Programming languages: Experience with Java or C#, Python, Spring Boot, .Net or .Net Core
A solid grounding in Computer Science fundamentals.
Ability to communicate in written and spoken form with clients about business needs and translate that into a technical solution.
Excellent knowledge of software design and system architecture.
Outstanding consulting, communication, and presentation abilities.
A team player possessing strong communication skills with staff at all levels.
Self-skilled and quick learner, regardless of the languages and technologies used.
Analytical mind with problem-solving aptitude.
Proficient in application development tools.
Experienced in quality assurance.
Knowledgeable in the system development lifecycle.
Skilled in technology business requirements definition, analysis, and mapping.
Strong negotiation and influencing skills.
Effective change management abilities.
Proven track record of leading teams.
Ability to build and manage relationships with key stakeholders including internal teams, clients, and vendors.
Ideally, you'll also have
Desire to be a full-stack engineer
Ability to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives
Ability to be fearless in getting “hands-on” with technology and execution
Strong understanding of modern software engineering processes
Deep understanding and interest in cloud and distributed systems architectures
Comfortable with ambiguity with a drive for clarity
Experience in leading and growing technical talent (for software engineering managers)
Strong negotiation and influencing skills.
Experience in managing change effectively.
A track record of leading teams successfully.
What we look for
We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
$92k-128k yearly est. 13d ago
Learn more about senior information technology manager jobs
How much does a senior information technology manager earn in Amherst, NY?
The average senior information technology manager in Amherst, NY earns between $99,000 and $181,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.
Average senior information technology manager salary in Amherst, NY
$134,000
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