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  • General Manager Operations

    Ngroup

    Senior operations manager job in Kannapolis, NC

    The primary responsibility of a General Manager II is to co-partner directly with the local site leadership teams to ensure they are meeting and/or exceeding KPIs and SLAs. Additionally, this position will partner directly with the Client to manage the business and exceed all established KPIs. This role requires an experienced leader with a successful track record from startups, 3PL, retail, e-commerce, and reverse logistics. Job Summary: Key Responsibilities: Manage an entire site with 1-2 direct salaried leader reports Collaborate with cross-functional areas such as Risk Management, Safety, EHS, IT, and HR to ensure organizational effectiveness. Work collaboratively with all levels of the organization while displaying strong leadership & communication skills and maintaining positive associate relations. Balance between administrative duties and a strong presence on the warehouse floor Adapt to shifts/quick changes in the work environment and take on additional responsibilities as needed. Provide guidance and mentorship to your teams that outline the path to success. Oversees rollout of daily operating plan at local site level. Facilitate robust orientation for new hires, provide company overview and expected progression for the onboarding period. Forecast volume for the month ahead and contribute to P&L planning. Ensure all technical and operational equipment is in working order and address deficiencies with cross-function support/operations teams. Holds local leadership teams accountable for providing a safe working environment while maintaining a heavy focus on quality. Must be able to work shift hours to support business operations. Work closely with nGroup's senior leadership team. Strategy Leadership/Management: Serve as an ambassador and thought leader for the company while operating an on-site team. Lead in a manner consistent with the company's overall standards. Consult with Executive leadership team to ensure operating methodologies align with company's core values, culture, and mission. Drive large-scale needs analysis upon hire and evaluate operating solutions to ensure successful delivery of SLA/KPI goals. Strategize with local senior leadership team on process improvements if needed and develop, foster, and support development of reporting of the local leadership team. Holds weekly calls with the Operations team to ensure the objectives of the site are being executed efficiently and profitably. Decision-Making/Authority: Adapt to and quickly think through operating challenges as they arise, provide solutions, or seek guidance from senior leadership team for solution if needed. Make recommendations to leverage or change strategy, programs, policies, and tools based on effectiveness to support metrics and changes in business need. Possesses the ability to write, deliver, and effectively execute communications through all avenues. Business/Financial Results: Adhere to metrics for operation, process measures and requirements; communicates, analyzes, and reports on progress of talent and operational improvement initiatives. Build commitment to operational efforts by demonstrating the delivered value of exceptional execution of operational standards. Relationship Management: Collaborates with operations leaders at senior level within the organization to cultivate and maintain a healthy partnership with the client. Oversee multiple vendor relationships as they relate to cost savings while still receiving quality outcomes. Work with stakeholders/enterprise SMEs to assess performance needs of Supervisory team as well as hourly associates to maintain a positive culture/working environment that is conducive to nGROUP's core values and mission. Business Alignment: Support assigned structure, associates, and processes to meet/exceed SLA and company strategy. Actively engaged in the delivery of daily communication to Senior Leadership. Talent Development: Facilitates the onboarding process for salaried/hourly members of their network. Continually focuses on and develops talent, including self-development. Coaches, mentors, and provide feedback to the leadership on associates' performance. Continuously drives programs to support internal retention of both hourly and salaried members of the designated team. Champions development initiatives as they are rolled out and executes necessary compliance trainings. 4. Develops and mentors associates interested in pursuing a leadership role within the organization. Experienced in providing coaching and feedback to the leadership team. Skills and Qualifications: 1. Bachelor's degree in related field or equivalent experience 2. 5+ years' experience and successful track record from 3PL, retail, ecommerce, and reverse logistics in large warehouses. Startups a plus 3. Previous experience managing multiple salaried leaders 4. Ability to develop and deliver long and short-term plans as part of the overall strategy for achieving successful operational goals. 5. Ability to collaborate well with client/s to ensure strong & trusting relationship is maintained for the life of the account. 6. Ability to de-escalate associate relation challenges before handing off to Human Resources. 7. Bilingual a plus (English & Spanish). 8. Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary. 9. Onsite (no hybrid). EOE E-Verify required
    $60k-127k yearly est. 4d ago
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  • Food Service Operations Manager

    Randolph Community College 4.1company rating

    Senior operations manager job in Asheboro, NC

    General Job Description The Food Services Operations Manager (FSOM) is an active management position that provides leadership, supervision, and training for staff while overseeing all operational activities of Food Services at Randolph Community College. This includes the day-to-day operations of the Armadillo Café, the Armadillo Market (coffee shop), and all catering and campus event food services. The FSOM is responsible for ensuring high-quality food products, exceptional customer service aligned with RCC's standard of Radical Hospitality, sound financial practices, and strict compliance with Health Department and OSHA standards. Responsibilities include menu development, procurement, inventory management, cost analysis, technology systems oversight, vendor relations, and staff development. This position requires someone who is self-starting, highly organized, knowledgeable about current food trends, and able to manage a fast-paced, multi-unit operation while maintaining both detail awareness and a broad view of long-term food service strategy. The Food Services Operations Manager will work under the supervision of the Senior Director of College Services (SDCS) Duties * Demonstrate and model excellent customer service and Radical Hospitality while working with all customers, employees, and coworkers. * Maintain consistent, high-quality standards in all food products while keeping expenses within reason. * Complete all tasks under the standards of the Health Department for food handling, cleaning, and safety in all Food Services locations. Ensure required food handling processes are in place and practiced by all employees. Maintain an "A" sanitation grade from the Department of Environmental Health. * Oversee the operational activities of the Armadillo Café, Armadillo Market, and all catering and event-related food services, ensuring efficient workflow across multiple service areas. * Develop and maintain operational procedures, policies, and standards for all Food Services units. Responsibilities include food costing, ordering, budgeting, cost analysis, invoicing, digital reporting, and maintaining necessary documentation to ensure efficient operations and minimized loss. * Ensure that all Daily Cash Analysis is completed and deposits are made to the Business Office daily in accordance with college internal controls and procedures. * Responsible for monitoring and tracking day-to-day inventory across all food service locations and ensuring proper rotation and product freshness. Prepare weekly waste reports and submit to the SDCS. * Provide leadership, supervision, and development to all Food Services staff. * Work to develop staff through continuous training, evaluation, coaching, and development in areas including food prep, storage, customer service, cash handling, sanitation, scheduling, and safety. * Fill staffing needs for Food Services through recruiting, interviewing, hiring, scheduling, and training. Be able to evaluate, discipline, and, if necessary, terminate staff following college policies and with assistance from the SDCS as needed. * Research food trends related to college food services and maintain up-to-date knowledge of the food service industry. Attend trade shows and professional development activities, when possible, to identify products or trends that may improve sales or operations. * Evaluate and implement new products and menu offerings across all Food Services areas. Employ effective marketing techniques to ensure strong sales. Prepare recommendations for additional menu items (including serving size, pricing, cost, and profitability) and submit recommendations to the SDCS before adding to the menu. * Work to maintain strong relationships with vendors and identify new opportunities, products, and cost-saving strategies. Ensure purchasing practices comply with RCC and State procurement requirements. * Electronically prepare the fiscal year-end inventory and maintain ongoing cost sheets showing menu items, up-to-date recipes, cost per ingredient, total cost, current selling price, and proposed selling price. Submit to the SDCS by June 1 of each year. * Administer and maintain Food Services technology systems including point-of-sale platforms, TouchNet integrations, credit card processing compliance, digital scheduling platforms, and related tools in coordination with IT, Finance, and College Services. * Provide operational support for catering including menu development, pricing, scheduling, event coordination, setup, service, and teardown for campus events and functions. * Perform other tasks, including those not readily foreseen or anticipated. Required and Preferred Qualifications Required: * High School or GED graduate. * Successful management and supervision experience. * Minimum of two years directly related food service experience. * Knowledge of current food trends. * Proficient in Microsoft Word, Excel, POS systems, and office skills. * Knowledge of proper operation of commercial equipment in a kitchen setting. * Ability to manage multiple work sites within Food Services. Preferred: * Associate degree from a regionally accredited institution. * Course work and/or training in business and accounting principles. * ServSafe certification. * Experience in a higher education or multi-unit food service setting. College Requirements of all Employees * A commitment to embrace and promote a campus culture that values trust, integrity, belonging, diversity, mutual respect, a strong work ethic, and service to others. * A commitment to the comprehensive community college philosophy and mission which provides academic, career, intellectual, and social development opportunities for all students. * Ability and willingness to work collaboratively with all faculty, staff, students, and external stakeholders. * Serve on institutional committees as appointed by the President. * Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures. Promote good safety habits and be compliant with all applicable safety regulations. * Perform other duties and responsibilities as needed or assigned. Randolph Community College does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, pregnancy, political affiliation, veteran status, sexual orientation, gender, gender identity or expression, or any other protected class under applicable law.The following positions have beendesignated to handle inquiries regardingnon-discrimination policies:Assistant Director of Student Success or Director of Human Resources |629 Industrial Park Ave, Asheboro, NC 27205|**************.
    $113k-139k yearly est. 39d ago
  • Service Operations Manager

    AC Corporation 4.2company rating

    Senior operations manager job in Winston-Salem, NC

    The Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring high efficiency, and maintaining customer satisfaction. This role combines leadership with technical expertise to manage a team, handle service requests, and optimize service delivery. Key Responsibilities: Quote Management & Pricing: Generate accurate quotes for service repairs, ensuring alignment with pricing guidelines. Research and suggest cost-effective alternatives for replacing outdated components while maintaining performance. Revise and update quotes based on customer feedback to support repair and project sales. Vendor and Cost Management: Compare pricing from multiple vendors to ensure competitive quotes. Estimate labor requirements for repairs and allocate technicians to keep service quotes competitive. Team Leadership & Development: Supervise and assess the performance of technicians, providing feedback and conducting evaluations. Identify training needs and support the development of technical staff. Schedule and assign tasks to ensure efficient coverage across the service team. Quality & Equipment Oversight: Ensure service vehicles and tools are maintained in good condition. Keep accurate calibration records for all testing equipment. Scheduling & Project Coordination: Manage customer preventative maintenance (PM) and repair schedules. Track and report on PM backlogs, ensuring proper allocation of technician hours. Oversee billing audits, timesheet reviews, and job number accuracy. Safety & Compliance: Ensure that all team members are up to date on safety training and protocols and provide the necessary personal protective equipment (PPE). Manage the distribution of uniforms, ensuring technicians maintain a professional appearance. Qualifications: Experience: Minimum of 5 years in a leadership position within a commercial or industrial service department. Technical Expertise: Strong knowledge of electrical and HVAC systems; hands-on experience is an advantage. Skills: Excellent attention to detail, analytical abilities, and problem-solving skills. Proficient in MS Office to include Outlook, EXCEL and Word. Attributes: A proactive, customer-focused attitude, with the ability to thrive under pressure and adapt to shifting priorities. Communication: Strong verbal and written communication skills. What We Offer Supportive work environment Eight paid holidays Starting earning three weeks of vacation first year Company paid life insurance, short and long term disability 401(k) match of 100% up to 4% AC Corporation is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $40k-55k yearly est. 10d ago
  • VP, Operations (GSO)

    Haeco 4.2company rating

    Senior operations manager job in Greensboro, NC

    **About AAR Corp:** AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services. AAR's purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company's mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society. **The rewards of your career at AAR go far beyond just your salary:** + Competitive salary and quarterly bonus package + Comprehensive benefits package including medical, dental, and vision coverage. + 401(k) retirement plan with company match + Generous paid time off program + Professional development and career advancement opportunities **Description:** The VP Operations is responsible for ensuring the successful implementation and completion of the business plan, as well as overall functioning of the department for a division with a sales volume over $150 million. **What you will be responsible for:** + Establish operational performance criteria and measurement tools. + Implement initiatives for efficiency improvements and sharing of best practices. + Maintain oversight of capability development and capital expenditure agenda. + Ensure maximum intercompany yield for AAR thru Trading and Services operational collaboration + Identify and address training needs. + IT infrastructure enhancements. + Periodic project management. + Ensure adherence to procedures that promote the health and welfare of all employees in the facility operating departments. + Primary responsibility for the overall function of the assigned divisions. + Promote the mission, vision, and values that AAR has developed in order to maintain a strong relationship with our employees, customers, and stockholders. + Successful implementation of any Business Plan Objectives. + Provide direction to the group to ensure that goals and objectives are met in the most efficient and effective way possible. + Ensure that employees have the skills needed to perform their job in order for the group to achieve the goals and objective desired. + Develop the employees in group in order for them to improve their ability to meet changes in their job requirements and in employee/customer demands. + Interface with other Divisional Managers as required during the applicable decision-making process. + All other duties as assigned. **Supervisory Responsibilities:** + Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. + Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. **What you will need to be successful in this role:** + **A&P Certificate with no previous regulator certificate actions** + **Masters degree (M.A.) or equivalent; or twelve years related experience and/or training; or equivalent combination of education and experience.** + **Commitment to company values and ethics** + **Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately Motivation: must maintain a positive attitude and strong work energy** + **Analytical skills: must be able to gather information and use data to determine cause and effect for complex problem solving** + **Continuous learning: ability to learn new procedures and adapt to change** + **Creativity: makes constructive suggestions and creates novel solutions to problems; evaluates new technology as potential solutions to existing problems** + **Communication: excellent interpersonal and oral and written communication skills** + **Independent: must have the ability to carry out and follow through on tasks with minimal supervision** + **Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities** + **Problem Solving: ability to develop and implement new ideas to improve processes Leadership: demonstrated ability to lead people and get results through others Management: must possess coaching and development skills** + **Must maintain strict confidentiality and professionalism** + **Negotiating skills: must have confidence and the ability to be persuasive and assertive** + **Organization: very detail oriented and always prepared** + **Project management skills Strong customer orientation** + **Strong judgment and decision making** + **Teamwork: works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others** + **Time management: ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure** **Physical Demands/Work Environment:** + The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources. **Job Details** **Job Family** **Operations** **Job Function** **Production Mgt** **Pay Type** **Salary** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
    $108k-177k yearly est. 38d ago
  • Vice President of Operations, LTSS

    Monarch 4.4company rating

    Senior operations manager job in Albemarle, NC

    Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:This Opportunity:The primary responsibility of the Vice President of Operations is to lead Monarch's long-term services in supporting, educating, and empowering people with developmental and intellectual disabilities and mental health to choose and achieve what is important to them.What You'll Do: • Responsible for major clinical and administrative responsibilities delegated by the Chief Operations Officer as it pertains to behavioral, emotional, and medical issues associated with individuals with developmental disabilities/mental illness. • Responsible for overall financial stability of programs as delegated by Chief Operations Officer. • Will analyze and adjust accordingly to maintain program sustainability. • Develops, plans, organizes, implements, and coordinates operations in a manner that promotes growth and achievement for individuals supported, staff, agency, community, and all other stakeholders. • Uses a range of communication skills and strategies to establish and maintain mutual relationships with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services. • Work with Performance Improvement Department to ensure the quality of programs, regulatory compliance, complaint resolution and use of best practices. • Partner with Education department to identify, develop and present training related to services and operations, ensuring staff meet regulatory training timeframes. • Supervises and leads a cross-functional team of professionals across the agency in sustaining quality services and development of new initiatives. • Report and share information with the Chief Operations Officer to ensure he/she is kept fully informed on the condition of the organization and important factors influencing it. Prepare high quality written reports which succinctly identify organizational outcomes. • Sets quantifiable goals, monitors work output, and evaluates results to ensure that departmental and organizational objective and operating requirements are met and are in line with the needs and mission of the organization. • Maintain trainings as required and requested • Demonstrate knowledge of emergency procedures and assist in crisis situations • Demonstrate knowledge of and comply with all agency policies and procedures • Complete all other relevant responsibilities assigned by the supervisor • Driving and travel may be required Education We're Looking For:Bachelors: Human Services (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Developmental and Intellectual Disability Experience | 7 Years | Required Management experience in the field of intellectual developmental disabilities. | 4 Years | RequiredSchedule:Monday - Friday (8:00am - 5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
    $114k-183k yearly est. Auto-Apply 5d ago
  • Laboratory Operations Manager at Top Hospital

    K.A. Recruiting

    Senior operations manager job in Asheboro, NC

    New Laboratory Operations Manager at an award winning hospital in North Carolina! This teaching hospital offers a comprehensive list of services including (but not limited to) cancer care, maternity services, neurosciences, orthopedics, trauma care and more! This hospital is looking for an experienced Laboratory Manager to plan, organize and coordinate the daily operations of a full service clinical laboratory. This is a permanent, full time and in person person. For consideration, applicants must have at least his/her BS Degree in Medical Technology or a related field. Master's Degree is preferred. MT/MLS ASCP Certification required. Lastly, applicants must have a minimum of 5 years of leadership experience (ideally in a hospital setting). This facility offers a friendly and stimulating work environment as well as ample opportunity for advancement and growth. In addition to a highly competitive hourly rate and relocation package this facility does offer a top notch benefits package and prides itself on providing a great work-life balance. Benefits include: - medical, dental and vision benefits - retirement benefits - generous PTO & even leave of absence options - recognition and rewards - career development opportunities AND MORE! If you are interested in learning more or have any questions contact Andrea at andrea@ka-recruiting.com or call/text 617-746-2745. ACC 1122581
    $49k-94k yearly est. 24d ago
  • Director of Operations

    Liberty Hardware 4.2company rating

    Senior operations manager job in Winston-Salem, NC

    Provide strategic and operational leadership for Liberty's North Carolina Distribution Center, driving best-in-class performance across service, cost, quality, and efficiency. Own the direction of the distribution function by establishing clear operating plans, aligning resources to business priorities, and enabling continuous improvement through the Masco Operating System (MOS). Lead a multi-shift team of salaried leaders and hourly associates. Build organizational capability and ensure delivery of business objectives in support of Liberty's long-range plan. KEY RESPONSIBILITIES Own the operational and strategic direction of the Distribution Center to deliver measurable business results and margin expansion. Leverage the Warehouse Management System and MOS tools to reduce costs, improve processes, and ensure high service levels for Liberty customers. Establish and oversee operational policies and procedures to ensure the timely, accurate, and compliant movement of inventory across Liberty and 3PL operations. Partner with Inventory Control to maintain Masco corporate cycle count certification and deliver world-class inventory accuracy. Ensure all operations meet customer compliance requirements; serve as the executive contact for customer visits and resolution of operational issues. Develop both short- and long-term strategic plans that support current business and enable future growth, including capital planning, technology adoption, and 3PL alignment. Develop and manage the operating budget for the NC Distribution Center, ensuring financial performance and value delivery. Partner cross-functionally with Sales, Customer Service, IT, Finance, and HR to drive improvements in workflow, service, and employee experience. Maintain consistent performance standards across all shifts, ensuring cost control, waste reduction, quality, and on-time delivery. Utilize demand forecasts and labor analytics to ensure workforce optimization across 3 shifts. Establish a culture of accountability and continuous improvement, embedding MOS principles, daily management, and best-practice sharing across the site. Build, coach, and develop a strong leadership team capable of executing strategy, engaging employees, and delivering best-in-class operational outcomes. Act as a role model of Liberty's values. EDUCATION & EXPERIENCE Bachelor's degree in business, operations, supply chain, or related field; or equivalent combination of education and experience. Minimum 10 years of progressive distribution, logistics, or operations leadership experience, including at least 5 years in a management role. Proven track record of leading large-scale, multi-shift operations with both salaried and hourly workforces. Strong experience with warehouse management systems (JDE and Blue Yonder preferred). Demonstrated success in building organizational capability, leading through change, and delivering results in a global business environment. Excellent communication, negotiation, and stakeholder management skills. Proficiency in Microsoft Office Suite, with advanced skills in Excel and PowerPoint. The pay range for this position is $140,000 - $170,000 annually, commensurate with experience, skills, and qualifications. Company: Liberty HardwareShift 1 (United States of America) Full time Liberty Hardware (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position . The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Liberty Hardware is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish
    $140k-170k yearly Auto-Apply 60d+ ago
  • Operations/Logistics Manager

    Party Reflections, Inc. 3.9company rating

    Senior operations manager job in Greensboro, NC

    Job Description Come grow with us! We are seeking experienced Operations Managers to join our expanding team in North and South Carolina. Ideal candidates will have a strong background in the event rental industry, a passion for leadership, and a commitment to exceptional customer service.
    $52k-76k yearly est. 4d ago
  • Regional Operations Manager - Final Mile

    Nxtpoint Logistics

    Senior operations manager job in High Point, NC

    NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com. This position is responsible for supporting the overall financial and quality performance of multiple operational locations within an assigned Region, including Client performance requirements. This position manages and supports a regional group of operations leaders and their teams, including recruiting and development of staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead the operational managers and support their overall performance to include: Supporting development of their teams; Identify high performing team members addressing next steps as needed; Coach, motivate and reward appropriately; Perform annual evaluations; Address under performance through corrective actions. Establish and enforce roles and responsibilities in each assigned location to drive efficiency and customer satisfaction scores. Establish and enforce policies, procedures and protocols to drive operational effectiveness and ensure adherence across operations and the company. Provide oversight and guidance regarding the selection of independent contractors/drive teams to assist in meeting capacity needs. Assist in the development of the business plan needs for each location for annualized equipment, vehicle, and staffing needs for budgetary establishment purposes. Exhibits active involvement in learning and reviewing P&L performance ensuring decisions and practices coincide with budgetary goals. Actively review key performance measurements and ensure process improvement strategies are identified and incorporated. Engages with clients in weekly, monthly, and quarterly business reviews for your assigned markets. Conduct meetings with reporting leaders to improve team and contractor quality metrics. Assist and support Leaders in achieving Safety and Quality requirements, engaging and connecting with across teams as needed. Establish effective communication and relationships with customers and clients to ensure performance measurements and goals are understood and achieved. Review claims activity within Region and perform root cause analysis to determine corrective actions and minimize future risk. Works with leadership to design and implement strategies to improve overall performance per client scorecard and address customer escalations. Leads cross functional partnership across multiple levels/departments within the organization to define and implement best practices and achieve overall success within the operations. Ensures appropriate support is provided in varying areas of operations that may be needed. QUALIFICATONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: High School Diploma, GED, or equivalent required. Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred. Minimum of seven (7) years' experience in the transportation, logistics, or related industry required. Must have prior experience managing teams across multiple geographic locations. Previous experience managing a budget required. Travel Must be able to travel up to 50% of the time within the United States. Knowledge, Skills, and abilities: Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to adapt and manage effectively in a fast paced, changing environment. Demonstrates financial understanding and the implications of financial decisions. Ability to deal with all types of contracts using effective diplomacy and interpersonal skills. Strong planning and organizational skills. Ability to work in a team environment and demonstrate flexibility and patience. Ability to express ideas clearly (verbal and written) to individuals and in group situations. Excellent communication, decision making, and problem-solving skills. Superior communications, presentation and analytical skills. Ability to work under minimal supervision and with a strong sense of self-motivation. PHYSICAL/ENVIRONMENTAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Level Requires sitting, walking, and standing. Occasionally requires bending and stooping. Occasionally requires standing and walking for long periods of time. Must be able to occasionally lift and/or move up to 25 pounds. Occasional ability to climb ladders, stairs, and ramps in various weather conditions and temperatures. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range. Working Conditions Work is primarily performed in a climate-controlled environment. Occasionally requires work performed in a non-climate-controlled warehouse or outside environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $57k-78k yearly est. Auto-Apply 13d ago
  • Regional Operations Manager - Final Mile

    Suddath Companies

    Senior operations manager job in High Point, NC

    Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit ********************************** and scroll down to view our employee benefits. This position is responsible for supporting the overall financial and quality performance of multiple operational locations within an assigned Region, including Client performance requirements. This position manages and supports a regional group of operations leaders and their teams, including recruiting and development of staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead the operational managers and support their overall performance to include: Supporting development of their teams; Identify high performing team members addressing next steps as needed; Coach, motivate and reward appropriately; Perform annual evaluations; Address under performance through corrective actions. Establish and enforce roles and responsibilities in each assigned location to drive efficiency and customer satisfaction scores. Establish and enforce policies, procedures and protocols to drive operational effectiveness and ensure adherence across operations and the company. Provide oversight and guidance regarding the selection of independent contractors/drive teams to assist in meeting capacity needs. Assist in the development of the business plan needs for each location for annualized equipment, vehicle, and staffing needs for budgetary establishment purposes. Exhibits active involvement in learning and reviewing P&L performance ensuring decisions and practices coincide with budgetary goals. Actively review key performance measurements and ensure process improvement strategies are identified and incorporated. Engages with clients in weekly, monthly, and quarterly business reviews for your assigned markets. Conduct meetings with reporting leaders to improve team and contractor quality metrics. Assist and support Leaders in achieving Safety and Quality requirements, engaging and connecting with across teams as needed. Establish effective communication and relationships with customers and clients to ensure performance measurements and goals are understood and achieved. Review claims activity within Region and perform root cause analysis to determine corrective actions and minimize future risk. Works with leadership to design and implement strategies to improve overall performance per client scorecard and address customer escalations. Leads cross functional partnership across multiple levels/departments within the organization to define and implement best practices and achieve overall success within the operations. Ensures appropriate support is provided in varying areas of operations that may be needed. QUALIFICATONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: High School Diploma, GED, or equivalent required. Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred. Minimum of seven (7) years' experience in the transportation, logistics, or related industry required. Must have prior experience managing teams across multiple geographic locations. Previous experience managing a budget required. Travel Must be able to travel up to 50% of the time within the United States. Knowledge, Skills, and abilities: Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to adapt and manage effectively in a fast paced, changing environment. Demonstrates financial understanding and the implications of financial decisions. Ability to deal with all types of contracts using effective diplomacy and interpersonal skills. Strong planning and organizational skills. Ability to work in a team environment and demonstrate flexibility and patience. Ability to express ideas clearly (verbal and written) to individuals and in group situations. Excellent communication, decision making, and problem-solving skills. Superior communications, presentation and analytical skills. Ability to work under minimal supervision and with a strong sense of self-motivation. PHYSICAL/ENVIRONMENTAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Level Requires sitting, walking, and standing. Occasionally requires bending and stooping. Occasionally requires standing and walking for long periods of time. Must be able to occasionally lift and/or move up to 25 pounds. Occasional ability to climb ladders, stairs, and ramps in various weather conditions and temperatures. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range. Working Conditions Work is primarily performed in a climate-controlled environment. Occasionally requires work performed in a non-climate-controlled warehouse or outside environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $57k-78k yearly est. Auto-Apply 12d ago
  • Security Operations Manager (#98)

    Sunstates Security 3.8company rating

    Senior operations manager job in Greensboro, NC

    Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career. Job Skills / Requirements Sunstates Security has an immediate opening for a talented and motivated Operations Manager for our Greensboro, NC regional office. The Operations Manager is responsible for the daily functioning of a portfolio of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives. *Local candidates only as this role must be available to visit client sites in the region. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers. This position offers a full compensation package of up to $70,000 - (dependent on experience), which includes - Annual salary - with weekly pay Monthly vehicle allowance Mileage reimbursement Annual performance-based bonus (eligible for up to 10% of base) Full medical, dental & vision insurance coverage 401k plan with company match Generous PTO allowance Tuition assistance The Operations Manager will assist in the administration of the region by: Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel. Supervising other line managers including but not limited to Site Managers and Site Supervisors. Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork. Training subordinate supervisors on software systems, procedural guidelines, and Company policies, and enforcing consistency in policy practice. Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues. Carrying out site assist visits and audits in accordance with the Quality Assurance program. Coordinating with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff. Working with sales and marketing to identify and develop new business opportunities. The requirements for the Operations Manager include: Bachelor's degree from a four (4) year college or university is preferred. 5 or more years of related management and leadership in the security industry, law enforcement, or military. Excellent organizational, leadership, communication, and time management skills. Ability to work independently with strong portfolio management skills. Computer proficiency with MS Office products. Valid driver's license and good driving record. Ability to travel and regularly visit all site locations in the Greensboro area. Flexibility to be on call as needed during all shifts. May perform other duties as assigned by Management and in coordination with the Regional Manager. Education Requirements (All) Bachelor's Degree from 4 year college/university Associates Degree Additional Information / Benefits The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K program Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus This job reports to the Regional Manager This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends. Travel is required occasionally
    $70k yearly 6d ago
  • Director of Operations

    Quality Enclosures, Inc.

    Senior operations manager job in Albemarle, NC

    Description: ABOUT US: Quality Enclosures, Inc. manufactures the highest quality shower enclosures and tempered glass with unmatched customer service. Consisting of multiple tempering and manufacturing facilities throughout the eastern United States, Quality Enclosures is a family-owned and operated company devoted to our employees - YOU make us the best at what we do! The Quality Enclosure philosophy is “hire to retire” and we're excited to have you join our growing family. POSITION SUMMARY: As a key member of the senior management team, the Mid-Atlantic Director of Operations is responsible for the overall operational performance and business results of manufacturing and transportation operations in Albemarle, NC; Marietta, GA; and Murfreesboro, TN. This role provides strategic and hands-on leadership across operations, safety, quality, and transportation to ensure consistent execution of company objectives. Reporting directly to the Chief Operating Officer, the Director of Operations has full accountability for budgets, staffing, payroll, production planning and scheduling, and execution of all manufacturing activities. Success in this role is measured through disciplined focus on SQDC-Safety, Quality, Delivery, and Cost-with an unwavering commitment to employee safety, product excellence, on-time delivery, and sustainable profitability. KEY RESPONSIBILITES: Operational & Strategic Leadership Provide leadership and oversight for manufacturing operations, quality, safety, and transportation across multiple locations. Translate organizational strategy into executable operational plans, ensuring alignment with corporate goals. Establish functional objectives, KPIs, and scorecards to drive accountability and performance. Advance operational excellence initiatives through data analysis, trend evaluation, and continuous improvement. Performance Management & Reporting Document and communicate daily and weekly operational performance using established tools, including operations scorecard, daily operations update reports, POO updates and FG reporting. Analyze performance metrics and recommend corrective actions to improve efficiency, quality, delivery, and cost control. Safety & Compliance Lead all aspects of workplace safety, fostering a culture where safety is a core value and shared responsibility. Ensure ongoing teammate education, awareness, and compliance with safety policies and procedures. Manage accident response and investigation processes, including first-call responsibilities, root-cause analysis, and reporting. Maintain compliance with OSHA, DOT, and other applicable federal, state, and local regulations. Anticipate emerging regulatory requirements and implement proactive compliance measures and internal controls. Quality & Continuous Improvement Establish and execute production, quality, productivity, and safety strategies that support consistent, high-quality output. Partner with cross-functional teams to drive organizational excellence and continuous improvement initiatives. Share insights, best practices, and recommendations to support strategic decision-making. Transportation & Fleet Management Collaborate closely with the transportation department to effectively manage fleet operations. Ensure safe, compliant, and cost-effective transportation operations that support on-time delivery commitments. People Leadership & Development Build, lead, and develop high-performing teams through coaching, accountability, and performance management. Promote and model the Quality Enclosures brand, values, and culture across all locations. Support talent development through training, professional development, and succession planning. QUALIFICATIONS: Required Minimum 5+ years of progressive leadership experience in a manufacturing environment. Demonstrated success leading multi-site operations and driving measurable results. Strong change-management capability with the ability to lead through growth and transformation. Proven strengths in analytical thinking, decision-making, organization, and attention to detail. Excellent leadership, coaching, and communication skills. Preferred College degree or technical education. Experience with manufacturing operations, safety programs, and DOT regulations. PHYSICAL DEMANDS: Ability to work effectively in both production and office environments. Frequent standing, walking, and sitting throughout the workday. Flexibility to work extended or non-standard hours as business needs require. Ability to wear required Personal Protective Equipment (PPE) and maintain strong situational awareness. This includes but is not limited to, the duties and responsibilities noted above. The essential functions of this job description are not exhaustive and may be supplemented. Quality Enclosures is an EOE / Drug-Free Workplace Requirements:
    $76k-137k yearly est. 17d ago
  • Director of Clubhouse Operations

    Forsyth Country Club

    Senior operations manager job in Winston-Salem, NC

    Why This Role, Why Now: This is an extraordinary time to join Forsyth Country Club as it continues to invest in its facilities, team, and member experience. The Director of Clubhouse Operations will play a pivotal role in advancing the Club's operational excellence and fostering the next generation of hospitality leadership. About Us: Founded in 1913, Forsyth Country Club is steeped in tradition and continues to serve as an important part of the history of Winston-Salem. Since inception, Forsyth Country Club has been distinguished as one of the premier clubs in the South. The Club is nestled on 172 acres of pristine rolling hills in Winston-Salem, NC. The Club serves approximately 1,000 member families. Facilities include: * 45,000 sq. ft. clubhouse includes recently remodeled casual dining and bar area; seating 200 inside with seasonal patio seating 150 * Newly renovated multiple banquet rooms, including a ballroom that seats up to 330 people * Men's and ladies' locker rooms * 18-hole Donald Ross golf course * 11 outdoor tennis courts * 2 outdoor platform tennis courts * 4 permanent pickleball courts * 18,000 sq.ft. Pool and Fitness Pavilion including state of the art health and wellness center, pool kitchen area, locker room facilities, and laundry and clubhouse maintenance Position Summary: The Director of Clubhouse Operations oversees all aspects of Food & Beverage and Family Activities, and actively supports the Clubhouse Manager in the management of Banquets, Club Events, Aquatics, and Housekeeping operations. This highly visible and engaged professional works side-by-side with team members, inspiring excellence through example and fostering a positive, collaborative culture that encourages teamwork, accountability, and continuous improvement. Essential Responsibilities: * Food and Beverage Operational Leadership * Ensures consistent delivery of high-quality food, beverage, and service standards that align with the Club's core values of Excellence, Respect, and Tradition. * Team Leadership and Culture * Mentors, trains, and supports department managers and frontline staff to uphold a culture of hospitality excellence, empathy, and pride in service. * Collaboration and Communication * Partners with other department heads and senior leadership to ensure operational alignment, open communication, and a shared commitment to continuous improvement. * Housekeeping and Facility Presentation * Oversees and assists the Clubhouse Manager in the management of the Club's housekeeping and laundry teams to maintain immaculate cleanliness, organization, and aesthetic standards throughout all facilities - including clubhouse, fitness center, pool pavilion, racquet complex, and employee common areas. * Aquatics * Supports the Clubhouse Manager with the Club's Swim Team and aquatic programming, * Family Activities and Youth Programming * Collaborates closely with the Family Activities Director to create meaningful experiences for Forsyth's youngest members Education and Experience: Bachelor's degree in Hospitality Management or related field preferred, with 2-4 years of relevant management experience OR any equivalent combination of experience and training that provides the required knowledge, skills, and abilities. Salary and Benefits: Salary is open and commensurate with qualifications and experience. Club benefits include sponsored health, dental, group life, and long-term disability insurances; voluntary life, short-term disability, vision, accident, and critical illness coverages, FSA or HSA, legal and ID shield, meals, matching 401 (k), PTO, continuing education allowance, and CMAA membership. Interested candidates should submit: * Resume, and * Detailed cover letter addressing qualifications and describing alignment with the Director of Clubhouse Operations role. Forsyth embodies a welcoming culture where tradition meets innovation, and members and staff alike share a deep pride in the Club's ongoing pursuit of excellence.
    $76k-137k yearly est. 60d+ ago
  • HVAC Service Operations Manager

    Crete United

    Senior operations manager job in Winston-Salem, NC

    AC Corp is a Crete United company. As part of this nationwide network, we join an emerging leader in energy efficiency who is focused on making the places where we work, live, and play healthier. Together, we offer customers a multi-service solution to address needs across HVAC, plumbing, electrical, network cabling, security, access control, and building automation. Trust Crete United and AC Corp to make every community better and built-environment more sustainable. Service Operations Manager Summary Title: Service Operations Manager ID: 92820300 Location: Winston-Salem, NC Department: Service Description The Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring high efficiency, and maintaining customer satisfaction. This role combines leadership with technical expertise to manage a team, handle service requests, and optimize service delivery. Key Responsibilities: Quote Management & Pricing: Generate accurate quotes for service repairs, ensuring alignment with pricing guidelines. Research and suggest cost-effective alternatives for replacing outdated components while maintaining performance. Revise and update quotes based on customer feedback to support repair and project sales. Vendor and Cost Management: Compare pricing from multiple vendors to ensure competitive quotes. Estimate labor requirements for repairs and allocate technicians to keep service quotes competitive. Team Leadership & Development: Supervise and assess the performance of technicians, providing feedback and conducting evaluations. Identify training needs and support the development of technical staff. Schedule and assign tasks to ensure efficient coverage across the service team. Quality & Equipment Oversight: Ensure service vehicles and tools are maintained in good condition. Keep accurate calibration records for all testing equipment. Scheduling & Project Coordination: Manage customer preventative maintenance (PM) and repair schedules. Track and report on PM backlogs, ensuring proper allocation of technician hours. Oversee billing audits, timesheet reviews, and job number accuracy. Safety & Compliance: Ensure that all team members are up to date on safety training and protocols and provide the necessary personal protective equipment (PPE). Manage the distribution of uniforms, ensuring technicians maintain a professional appearance. Qualifications: Experience: Minimum of 5 years in a leadership position within a commercial or industrial service department. Technical Expertise: Strong knowledge of electrical and HVAC systems; hands-on experience is an advantage. Skills: Excellent attention to detail, analytical abilities, and problem-solving skills. Proficient in MS Office to include Outlook, EXCEL and Word. Attributes: A proactive, customer-focused attitude, with the ability to thrive under pressure and adapt to shifting priorities. Communication: Strong verbal and written communication skills. What We Offer Supportive work environment Eight paid holidays Starting earning three weeks of vacation first year Company paid life insurance, short and long term disability 401(k) match of 100% up to 4% AC Corporation is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $49k-94k yearly est. 8d ago
  • Regional Director of Operations

    Insight Global

    Senior operations manager job in Winston-Salem, NC

    The Regional Director will oversee, lead, and strategically manage multiple Districts within an assigned region of Insight Global's client. This role serves as a critical link between field operations and executive leadership-driving profitable growth, operational excellence, and leadership development across all assigned markets. The Regional Director will directly manage District Directors and be accountable for regional performance in sales, profitability, working capital, and customer satisfaction, while supporting company-wide strategic initiatives. Essential Functions - P&L Leadership: Own full financial accountability for assigned region; review monthly performance metrics and drive improvement across revenue, gross margin, OPEX, and working capital. - Operational Excellence: Partner with District Directors to implement consistent branch practices, drive process efficiency, and ensure alignment to corporate standards in safety, service, and profitability. - Leadership Development: Build and mentor a high-performing field leadership team; assess bench strength, coach District Directors, and create readiness plans for future leaders. - Sales & Market Growth: Champion regional business development efforts; support sales teams in securing strategic projects, strengthening customer relationships, and expanding market share. - Strategic Initiative Execution: Serve as a field sponsor for enterprise initiatives (ERP, CRM, Safety, HR, or M&A integration), ensuring successful adoption and change management throughout the region. □ Lots of M&A, responsible for the integration of new company, new ERP, and new CRM - Working Capital Management: Monitor and improve DSO, inventory turns, backlog management, and margin integrity; drive accountability across branches for disciplined financial practices. - Cross-Functional Collaboration: Partner closely with executive leadership, Finance, HR, Supply Chain, and other functional heads to ensure regional alignment to company priorities. - Culture and Engagement: Model the company's SERVE values and promote a positive, performance-driven culture across all teams and locations. - Customer Excellence: Ensure all districts deliver an exceptional customer experience; maintain relationships with key accounts, general contractors, and suppliers to support ongoing partnerships. Risk and Compliance Oversight: Uphold corporate governance, contract review protocols, and safety requirements across all operations. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelor's degree in Business, Construction Management, or related field required; MBA preferred. - 8-12 years of progressive management experience within a distribution, construction materials, or building products environment. - Proven multi-site leadership experience (managing managers). - Demonstrated success in P&L management, sales leadership, and operational improvement. - Strong business acumen and strategic execution capability. - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Willingness to travel up to 50% of the time.
    $84k-133k yearly est. 42d ago
  • Operations Manager

    Firstservice Corporation 3.9company rating

    Senior operations manager job in Greensboro, NC

    A Day in the Life of an Operations Manager At First Onsite, no two days are ever the same-and as our Operations Manager, you'll be at the heart of it all. You'll oversee the day-to-day management of trades, warehouse, scheduling, fleet operations, and multiple projects at varying stages, ensuring every job runs smoothly, safely, and on schedule. You're more than a manager-you're a leader who sets strategic goals, drives performance, and motivates teams to exceed expectations in alignment with branch and regional objectives. Your influence ensures projects are completed on time, under budget, and to the highest industry standards. Your hands-on experience in general construction and disaster recovery makes you a trusted mentor and decision-maker. From hiring and coaching top talent to stepping in when the unexpected arises, you bring expertise, ethics, and a "get it done" mindset that inspires your team and elevates the customer experience. You thrive in high-stakes situations, demonstrating integrity, optimism, and resilience while exemplifying our Core Values in every action. At First Onsite, your leadership doesn't just move projects forward-it drives the success of our people, our clients, and our business. Responsibilities: * Lead and manage project teams, schedules, and on-call responses * Ensure quality control, compliance, and accurate documentation * Oversee contracts, change orders, subcontractors, and project financials * Monitor budgets, margins, and perform financial reporting * Support collections, crisis management, and conflict resolution * Assist with permitting, code compliance, and DR/GC work orders * Participate in business development with clients, brokers, and adjusters * Manage equipment, materials, and project resources * Review scopes, plans, and specifications as needed * After-hours and weekend availability required Experience & Education: * 10 years of restoration/construction industry experience or a combination of relevant education and equivalent industry experience * Safety courses as required for your position * Bachelor's degree, preferred * Five years of Management experience, preferred * Valid driver's license required First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Third party resume submissions are not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.
    $59k-87k yearly est. 60d+ ago
  • Director, Operations

    Invitrogen Holdings

    Senior operations manager job in Mebane, NC

    Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Lead manufacturing operations and drive strategic excellence as Director of Operations at Thermo Fisher Scientific. This leadership position is responsible for delivering high-quality products while ensuring operational efficiency, regulatory compliance, and continuous improvement across our manufacturing facilities. Partner with cross-functional teams to achieve business objectives through innovative solutions and operational practices. Support our mission of enabling customers to make the world healthier, cleaner and safer while fostering a culture of safety, quality and continuous improvement. REQUIREMENTS: • Advanced Degree plus 6 years of progressive manufacturing operations management experience in regulated industries, or Bachelor's Degree plus 8 years of progressive manufacturing operations management experience in regulated industries • Preferred Fields of Study: Engineering, Operations Management, Science or related technical field • Project management certification (PMP/Six Sigma) is a plus • Experience managing manufacturing operations with P&L responsibility • Strong knowledge of GMP, ISO standards and regulatory compliance requirements • Experience implementing operational excellence and continuous improvement initiatives • Demonstrated ability to lead cross-functional teams in a matrix environment • Strong strategic planning and business acumen skills • Demonstrated leadership abilities with experience developing high-performing teams • Experience with lean manufacturing principles and PPI methodologies • Strong analytical and problem-solving capabilities • Excellent communication and interpersonal skills at all organizational levels • Change management experience and ability to guide organizational transformation • Financial management experience including budgeting, forecasting and cost control • Ability to travel up to 25% including international locations • Experience with ERP systems and digital manufacturing technologies • Customer-focused mindset with demonstrated success delivering results • Crisis management and business continuity planning experience • Strong project management and execution capabilities . Experience on a new green field start up , very strong on safety, Quality, Customer and CI culture implementation. . Strong balance on daily operations activity and executive communication
    $77k-138k yearly est. Auto-Apply 5d ago
  • Director Business Transformation Program Ops

    Delhaize America 4.6company rating

    Senior operations manager job in Salisbury, NC

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Position Summary: The Business Transformation Program Ops Director leads the strategy, governance, and orchestration of the entire transformation initiative. Serving as the operational and analytical nerve center, this role ensures alignment of workstreams, resources, timelines, and third-party partners to a unified delivery roadmap. This leader integrates business and IT planning, milestone management, change management, and value tracking, driving accountability and transparency at every stage. This role provides the structured framework and disciplined oversight necessary to guide the enterprise through a complex, multi-year transformation journey. Duties & Responsibilities: * Lead a dedicated Program Ops team, including functional managers, analysts, and third-party partner liaisons as required for successful transformation * Own the integrated transformation roadmap across business and IT towers, aligning sequencing and milestones * Manage interdependencies across functional workstreams, technology delivery, change enablement, and key programs connected to the transformation * Operate as a liaison between business and IT leadership to align sequencing and milestone readiness * Coordinate performance reporting and KPI tracking, enabling executive visibility into progress and value realization * Guide program-level issue and risk management, escalating critical blockers as needed * Support transformation leadership in strategic communications and progress reviews * Coordinate with Strategy, Tech, HR, Communications, Training, & Finance partners on resourcing, retention, value tracking, and organizational change management tied to transformation priorities * Ensure consistency in working models, methodologies, and tools (e.g., RAID logs, dashboards, decision trackers) used across the program * Partner with system integrators and external consultants on delivery structure, staffing, and adherence to timelines * Lead program financial management, budgeting, and funding allocation across transformation waves. * Serve as the lead facilitator of cross-functional governance forums, portfolio reporting, and transformation health indicators * Support transformation leadership in strategic communications, governance forums, and other activities necessary to enhance ADUSA's transformation management capability * Additional job duties may be assigned as needed to meet the needs of the business and support our values Qualifications: * Bachelor's degree in business, operations, technology, or related field * 10+ years of experience in program or portfolio management within enterprise-wide initiatives, with at least 3 years in a leadership role * Deep understanding of transformation governance structures and milestone-based delivery approaches. * Proven track record managing large-scale ERP or system-enabled business transformations * Strong leadership, interpersonal, and communication skills, building and maintaining effective relationships with stakeholders * Comfort with program analytics, budgeting, forecasting, and resource allocation processes * 25-50% travel required Preferred Qualifications: * Experience in a transformation office (TMO), PMO, or enterprise strategy function * Familiarity with SAP, Oracle, or comparable ERP implementation frameworks and methodologies * Ability to synthesize executive sponsor inputs, functional team requirements, and external partner contributions into integrated delivery plans * Experience supporting complex change, data, or process streams within transformation programs * Advanced proficiency with PowerPoint & Excel * PMP Certification * ProSci Certification ME/NC/PA/SC Salary Range: $139,120 - $208,680 IL/MA/MD/NY Salary Range: $160,000 - $240,000 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-RC1 #LI-HYBRID At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
    $65k-115k yearly est. 35d ago
  • HVAC Service Operations Manager

    AC Corporation 4.2company rating

    Senior operations manager job in Winston-Salem, NC

    Job Description AC Corp is a Crete United company. As part of this nationwide network, we join an emerging leader in energy efficiency who is focused on making the places where we work, live, and play healthier. Together, we offer customers a multi-service solution to address needs across HVAC, plumbing, electrical, network cabling, security, access control, and building automation. Trust Crete United and AC Corp to make every community better and built-environment more sustainable. Service Operations ManagerSummaryTitle:Service Operations ManagerID:92820300Location:Winston-Salem, NCDepartment:ServiceDescription The Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring high efficiency, and maintaining customer satisfaction. This role combines leadership with technical expertise to manage a team, handle service requests, and optimize service delivery. Key Responsibilities: Quote Management & Pricing: Generate accurate quotes for service repairs, ensuring alignment with pricing guidelines. Research and suggest cost-effective alternatives for replacing outdated components while maintaining performance. Revise and update quotes based on customer feedback to support repair and project sales. Vendor and Cost Management: Compare pricing from multiple vendors to ensure competitive quotes. Estimate labor requirements for repairs and allocate technicians to keep service quotes competitive. Team Leadership & Development: Supervise and assess the performance of technicians, providing feedback and conducting evaluations. Identify training needs and support the development of technical staff. Schedule and assign tasks to ensure efficient coverage across the service team. Quality & Equipment Oversight: Ensure service vehicles and tools are maintained in good condition. Keep accurate calibration records for all testing equipment. Scheduling & Project Coordination: Manage customer preventative maintenance (PM) and repair schedules. Track and report on PM backlogs, ensuring proper allocation of technician hours. Oversee billing audits, timesheet reviews, and job number accuracy. Safety & Compliance: Ensure that all team members are up to date on safety training and protocols and provide the necessary personal protective equipment (PPE). Manage the distribution of uniforms, ensuring technicians maintain a professional appearance. Qualifications: Experience: Minimum of 5 years in a leadership position within a commercial or industrial service department. Technical Expertise: Strong knowledge of electrical and HVAC systems; hands-on experience is an advantage. Skills: Excellent attention to detail, analytical abilities, and problem-solving skills. Proficient in MS Office to include Outlook, EXCEL and Word. Attributes: A proactive, customer-focused attitude, with the ability to thrive under pressure and adapt to shifting priorities. Communication: Strong verbal and written communication skills. What We Offer Supportive work environment Eight paid holidays Starting earning three weeks of vacation first year Company paid life insurance, short and long term disability 401(k) match of 100% up to 4% AC Corporation is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $40k-55k yearly est. 9d ago
  • Operations/Logistics Manager

    Party Reflections 3.9company rating

    Senior operations manager job in Greensboro, NC

    Come grow with us! We are seeking experienced Operations Managers to join our expanding team in North and South Carolina. Ideal candidates will have a strong background in the event rental industry, a passion for leadership, and a commitment to exceptional customer service. Position Summary: Responsible for overseeing logistics and warehouse operations, conducting production meetings, managing budget, and achieving established goals within Party Reflections by demonstrating and following Party Reflections' Core Value guidelines. Responsibilities: Oversee all department operations Directly responsible for all warehouse and field personnel Conduct daily meetings, and performance evaluations for direct reports Create succession plans for each key positions and all departments Fill in for direct reports when needed Resolve problems and implement best practices and efficiency improvements Conduct job costing reports and quality assurance visits Develop resource forecasts, manage budget, resources, and rental truck usage Prepare and distribute reports to the executive team Oversee and delegate warehouse organization and efficiency processes Heavily involved in hiring, training, performance improvement, and terminations Pursue professional Development Drive and instill Core Values Assist with other duties, tasks, and projects to ensure growth and development for the organization Come grow with us! We are seeking experienced Operations Managers to join our expanding team in North and South Carolina. Ideal candidates will have a strong background in the event rental industry, a passion for leadership, and a commitment to exceptional customer service. Position Summary: Responsible for overseeing logistics and warehouse operations, conducting production meetings, managing budget, and achieving established goals within Party Reflections by demonstrating and following Party Reflections' Core Value guidelines. Responsibilities: Oversee all department operations Directly responsible for all warehouse and field personnel Conduct daily meetings, and performance evaluations for direct reports Create succession plans for each key positions and all departments Fill in for direct reports when needed Resolve problems and implement best practices and efficiency improvements Conduct job costing reports and quality assurance visits Develop resource forecasts, manage budget, resources, and rental truck usage Prepare and distribute reports to the executive team Oversee and delegate warehouse organization and efficiency processes Heavily involved in hiring, training, performance improvement, and terminations Pursue professional Development Drive and instill Core Values Assist with other duties, tasks, and projects to ensure growth and development for the organization Experience: 3+ years' experience within a warehouse/operational leadership role Qualifications: Proven managerial skills and results Lots of enthusiasm, professionalism, and commitment Ability to motivate and manage teams while simultaneously handling multiple projects Excellent organizational skills Demonstrated ability to share skills and knowledge with others Proven leadership skills Bilingual preferred Physical Demands: Must have adequate vision with or without corrective lenses along with adequate speech and hearing Must be able to perform the essential functions of this position in a non-climate controlled environment. Must have a full range of motion and dexterity, including but not limited to the ability to bend, squat, reach above head, walk straight, stand extended periods of time, and lift up to 70 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Skills & Requirements Experience: 3+ years' experience within a warehouse/operational leadership role Qualifications: Proven managerial skills and results Lots of enthusiasm, professionalism, and commitment Ability to motivate and manage teams while simultaneously handling multiple projects Excellent organizational skills Demonstrated ability to share skills and knowledge with others Proven leadership skills Bilingual preferred Physical Demands: Must have adequate vision with or without corrective lenses along with adequate speech and hearing Must be able to perform the essential functions of this position in a non-climate controlled environment. Must have a full range of motion and dexterity, including but not limited to the ability to bend, squat, reach above head, walk straight, stand extended periods of time, and lift up to 70 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
    $52k-76k yearly est. 4d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in High Point, NC?

The average senior operations manager in High Point, NC earns between $88,000 and $179,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in High Point, NC

$125,000
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