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Customer Service Operations Manager
Merola Tile Distributors of America
Senior operations manager job in Manalapan, NJ
Join Merola Tile, a leader in the ceramic tile industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across both coasts. This leader will inspire excellence through initiative, integrity, and accountability - building a high-performing team that delivers exceptional results. The ideal candidate will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver a world-class customer experience. This is a hands-on leadership role for someone who thrives on improvement, drives collaboration, and brings out the best in every team member.
The Customer Experience Manager serves as both a hands-on contributor and a strategic leader who leads, inspires, and elevates the Customer Service Department by driving process excellence, ensuring timely and accurate resolution of all customer matters, and developing a high-performing, engaged team. This role demands a leader who can both execute and empower - someone with strong analytical thinking, a passion for improvement, and exceptional people skills to transform a team in need of upskilling and alignment.
OperationalManagement
Oversee and assist in all daily Customer Service operations for both New Jersey and California facilities, ensuring consistent execution of company standards and policies.
Delegate tasks strategically while maintaining full accountability for departmental outcomes.
Ensure adherence to requirements, shipping policies, and all relevant operational guidelines.
Manage and monitor EDI, ERP, WMS, and partner portal systems to ensure accuracy and timeliness of all orders and communications.
Collaborate cross-functionally with Warehouse Leadership, Accounting, Sales, Product, and other stakeholders to ensure smooth operational flow and prompt issue resolution.
Process Improvement & Issue Resolution
Evaluate and refine existing departmental processes, identifying inefficiencies and opportunities for improvement.
Lead the development and implementation of new workflows and best practices that enhance productivity, accuracy, and customer satisfaction.
Establish and track key performance indicators (KPIs) to monitor departmental effectiveness and proactively address performance gaps.
Drive root-cause analysis and corrective action for recurring issues to ensure long-term resolution.
Partner with leadership to recommend, pilot, and execute process improvement initiatives that align with companywide strategic objectives.
Customer & Partner Engagement
Handle escalated customer matters with professionalism, urgency, and empathy-ensuring thorough resolution and follow-up.
Serve as the escalation point for the Customer Service team, guiding them in effective communication and solution-oriented problem-solving.
Build and maintain strong relationships with key customers, trading partners, and internal stakeholders.
Champion a customer-first mindset across the team, reinforcing responsiveness, accuracy, and accountability.
Leadership & People Development
Lead, mentor, and develop the Customer Service team across both facilities, cultivating a unified, high-performance culture.
Provide hands-on mentorship to the department's current supervisor, strengthening leadership capability and operational confidence.
Conduct regular one-on-one meetings, team check-ins, and performance evaluations to drive accountability and engagement.
Identify skill gaps and design targeted training and coaching initiatives to upskill the team rapidly and sustainably.
Foster a culture rooted in professionalism, ownership, and continuous learning.
Physical Requirements:
Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Qualifications and Education Requirements
Associate's degree required; Bachelor's degree preferred.
Minimum 5 years of experience in Customer Service or related field, with at least 2 years in a leadership capacity.
Strong proficiency in Microsoft Office (Word, Excel) and familiarity with ERP, WMS, and EDI systems.
Proven success in process improvement, team development, and customer satisfaction.
Experience with a CRM system and implementation
Excellent organizational, multitasking, and decision-making skills in a fast-paced environment.
REQUIRED SKILLS
Excellent communication skills; written and verbal.
Positive, motivating leadership style with high emotional intelligence.
Strong critical-thinking and problem-solving ability.
Patient, professional, and resilient under pressure.
High attention to detail and commitment to accuracy.
Strategic mindset with a “can-do” approach to challenges.
Experience in the tile, stone, flooring, or related materials industry,
preferred
Competencies
Leadership --Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products and services;
Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision- making process; Makes timely decisions. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Accountability-- Take ownership and accept responsibility of actions, Set the bar high and acknowledge all levels of performance from self and others, Document lessons and commit to fair and consistent correctio of sub-standard work performance
Change Management-Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Additional Notes: Must be authorized to work in the United States.
Benefits:
Medical, Vision, and Dental Insurance
9 Annual Paid Holidays (including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Paid Time Off - earned and accrued from your first day with the company
401(k) Plan with company match (eligibility after 1 month)
Employer-Paid Life Insurance
Performance Reviews after 90 days and annually
Quarterly Company Goals - opportunity to earn up to 4 weeks of additional bonus pay annually
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Employee Discount on tile after 6 months
Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily
Weekly Company Lunches
Company Culture Events - BBQs, Ugly Sweater Day, T-shirt making, Halloween contests, and more
Fun, Friendly, Family-Like Environment
$83k-129k yearly est. 5d ago
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Director of Operations
ORS Partners 3.8
Senior operations manager job in Trenton, NJ
The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence.
The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position.
Key Responsibilities
Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions.
Develop and execute strategic operational plans that align with company objectives.
Lead teams across multiple departments, including finance, marketing, HR, and operations.
Manageoperational budgets, ensuring efficiency and fiscal discipline.
Identify, assess, and mitigate business risks to maintain stability and compliance.
Build competitive advantage through operational excellence and continuous improvement initiatives.
Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators.
Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction.
Implement technology-driven process enhancements to scale operations and improve quality.
Requirements
Bachelor's Degree required; advanced degree preferred.
Proven experience in operational leadership, preferably in a fast-paced, high-growth environment.
Strong analytical and data-driven approach to business management.
Critical thinker with excellent problem-solving and decision-making skills.
Ability to translate strategic goals into actionable plans with measurable outcomes.
Excellent communication and presentation skills.
Demonstrated integrity, professionalism, and commitment to company values.
High level of computer literacy and comfort with modern business technology.
Hands-on leadership style with attention to detail and follow-through.
Additional Information
This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration
$100k-168k yearly est. 2d ago
Business Insurance Division Manager
Hardenbergh Insurance Group 4.0
Senior operations manager job in Marlton, NJ
*We're Hiring: Business Insurance Division Manager*
We're seeking an experienced Business Insurance Division Manager to lead our Business Insurance - Client Services Division.
This leadership role is responsible for overseeing operations, driving team performance, and ensuring strong financial and service outcomes-all while aligning with HIG's goals and policies.
What You'll Do:
Lead, coach, and develop a high-performing insurance team
Oversee staffing, onboarding, performance reviews, and employee development
Manage division policies, workflows, and annual goals
Maintain strong carrier relationships and stay ahead of industry changes
Partner with senior leadership on strategic initiatives and special projects
What We're Looking For:
7-10 years leadership experience (Required)
7-10 years of insurance experience (Required)
Active NJ Property & Casualty Producer License (Required)
Must maintain a valid Driver's License and auto liability insurance (Required)
Proven leadership, communication, and problem-solving skills
Strong commitment to confidentiality and data privacy
Why Join HIG?
Work-Life Balance - Hybrid Schedule
Comprehensive Medical (Aetna Choice), Dental (Principal), Vision (Superior/Versant) (effective 1st of the month after hire)
Flexible Spending Account
Generous PTO (Personal Time Off) and VTO (Volunteer Time Off)
401K - Matching
Mentorship and Career Growth
Wellness Reimbursement Program
Tuition Reimbursement Program
If you're a strategic leader with a passion for business insurance and team development, we'd love to hear from you. Send resumes to: Shara D. Richardson - *******************
$95k-147k yearly est. 4d ago
Warehouse Operations Manager_Mandarin Fluency
Jusda Supply Chain North America
Senior operations manager job in Hamilton, NJ
Join our dynamic and fast-growing team, where you'll have the opportunity to lead impactful projects and drive meaningful change in our warehouse operations. At our company, we value innovation, efficiency, and employee growth. You'll collaborate with passionate professionals dedicated to operational excellence and customer satisfaction, all while contributing to a culture that recognizes and rewards your contributions.
Job Summary:
We are seeking a highly motivated Warehouse Manager to oversee and optimize our warehouse's daily operations, including inbound receiving, inventory management, outbound shipping, reverse logistics, and customer support. This role requires a dynamic individual who can lead cross-functional projects, streamline processes, and drive operational excellence to support the company's growth. The ideal candidate will have a proven ability to manage complex logistics operations, implement efficient processes, and maintain high customer satisfaction.
Key Responsibilities:
Operational Excellence: Lead and ensure peak efficiency and accuracy in warehouse operations, prioritizing customer satisfaction through effective supervision, training, and goal-setting for the warehouse team.
Inventory & Logistics Management: Oversee daily operations, ensuring precise inventory control and streamlined logistics processes.
Project Leadership: Manage end-to-end warehouse-related projects, including requirements gathering, development, testing, training, deployment, and post-launch support.
Effective Communication: Provide timely updates on project milestones, delays, and challenges to internal teams and key cross-functional stakeholders.
Process Optimization: Develop, document, and improve warehouse processes and reporting systems to achieve operational efficiency.
E-Commerce: Familiarity with e-commerce distribution processes is a must.
Qualifications & Requirements:
Experience: Minimum of 5+ years in warehouse operations with a strong track record of success.
WMS Expertise: Hands-on experience with Warehouse Management Systems (WMS) is required.
Customer & Vendor Collaboration: Proven ability to collaborate with clients and vendors, ensuring exceptional inventory management performance.
Process Development: Skilled in defining and improving processes, identifying key controls, and monitoring workflows to enhance operational effectiveness.
Bilingual Communication: Strong written and verbal communication skills in both English and Mandarin are required to engage effectively across all organizational levels.
$34k-43k yearly est. 4d ago
Operations Manager
Bossbites Inc.
Senior operations manager job in Red Bank, NJ
Frozen Pizza CPG | Retail-Focused
Reports to: Co-Founder
Type: Full-time
The OperationsManager will lead end-to-end operational execution for a fast-growing frozen pizza brand selling into regional and national retail. This role owns demand planning, manufacturing coordination, cold-chain logistics, inventory management, and retail service levels, ensuring product availability, cost discipline, and operational excellence as the business scales.
This position requires strong cross-functional collaboration with Sales, Finance, Brokers, Co-Manufacturers, and 3PL partners to support retail growth while protecting margins and service levels.
Key Responsibilities
Demand Planning & Sales Alignment
Own SKU-level demand forecasts by retailer, region, and time period
Incorporate promotional activity, new item launches, and seasonal trends
Partner with Sales and Brokers to align forecasts and mitigate risk
Translate forecasts into executable production and inventory plans
Manufacturing & Co-Manufacturer Management
Lead production planning and scheduling with co-manufacturing partners
Ensure ingredient and packaging availability aligned to production plans
Monitor quality, yields, and adherence to food safety standards
Proactively manage capacity constraints, changeovers, and lead times
Support commercialization of new products and packaging formats
Cold Chain Logistics & Distribution
Manage frozen warehousing and fulfillment partners (3PLs)
Coordinate frozen transportation (FTL/LTL)(work with logistics team)
Ensure temperature compliance and cold-chain integrity
Optimize logistics network and freight costs as distribution expands
Inventory & Shelf-Life Management
Maintain optimal inventory levels by distribution center and retailer
Manage lot control, FIFO, and expiration date compliance
Minimize shrink, write-offs, and obsolete inventory
Balance service levels with working capital efficiency
Retail Operations & Service Excellence
Oversee order fulfillment accuracy and OTIF performance
Ensure compliance with retailer routing guides and operational requirements
Manage shortages, substitutions, and service issues
Monitor and resolve retailer chargebacks and deductions
Support retail launches, promotions, and resets from an ops perspective
Cost & Margin Management
Track and manage COGS, freight, and warehousing expenses
Support pricing strategy and promotional margin analysis
Identify cost-reduction and efficiency opportunities
Partner with Finance to forecast and manageoperational budgets
Systems, Process & Scalability
Develop and document SOPs for forecasting, ordering, and fulfillment
Improve data visibility and reporting across operations
Support ERP, planning, or inventory system implementation
Contribute to S&OP processes as the organization matures
Qualifications
5+ years of experience in CPG operations, supply chain, or manufacturing
Experience with frozen or refrigerated foods strongly preferred
Proven experience supporting retail customers (regional or national)
Hands-on experience managing co-manufacturers and 3PLs
Strong analytical skills (Excel/Sheets; (Promomash, Netsuit, ERP experience a plus)
Ability to manage multiple priorities in a fast-paced environment
Core Competencies
Retail service mindset with strong attention to detail
Structured, proactive, and solutions-oriented
Strong communicator across internal and external stakeholders
Comfortable operating in a scaling, high-growth environment
Results-driven with a focus on execution and accountability
Compensation
Salary Range 150k-200k
Equity
Benefits
$80k-128k yearly est. 2d ago
Center Manager in Training - Relocation Required
Biolife Plasma Services 4.0
Senior operations manager job in Trenton, NJ
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**SeniorOperationsManagement Trainee (Senior OMT)**
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **SeniorOperationsManagement Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center OperationsManager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center OperationsManager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with seniormanagement.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ **Relocation Required** upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - SC - Virtual
**U.S. Base Salary Range:**
$80,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - SC - Virtual
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$80k-110k yearly 5d ago
Head of Subsection - Data Prod Support 1
Munich Re 4.9
Senior operations manager job in Princeton, NJ
Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.
We are seeking a full time Underwriter, Cyber & Techto join the Munich Re Specialty Group Insurance Services division to be a hybrid employee in our Schaumburg, IL office location reporting to Steve Pacheco, VP, Head of Cyber.
This is an opportunity to join a national Cyber Insurance Underwriting team in the US market - underwriting as a coverholder for Munich Re Lloyd's syndicate - delivering cross industry and sector (SME/Mid Market/Risk Management) Tech E&O and standalone cyber insurance and risk mitigation solutions to clients in North America.
Job Profile
Underwriting a book of Tech E&O, Cyber and related products in the US that include Technology Errors & Omissions and Stand-alone Cyber
Responsible for managing an existing renewal book of business and developing new business production and broker relationships
Maintaining a broad network of brokerage and client relationships
Determining terms, conditions and complex rating plans
Collaborate with team members to discuss a strategy on more complex
risks
Participate in industry events and networking opportunities to build relationships and enhance knowledge of the cyber insurance market.
Documenting underwriting files
Servicing accounts throughout the policy cycle
In conjunction with Munich Re syndicate and actuarial resources, support
current and future development of rating platforms
Interacting closely with 3rd party providers for the service delivery and
security monitoring and/or tools to ensure assets are being protected for
our customers
Analyze applications for cyber insurance coverage, evaluating the risk exposure of potential clients
Conduct thorough risk assessments and audits to determine the eligibility and terms of coverage for cyber insurance policies
Collaborate with brokers and agents to gather necessary information and clarify underwriting requirements
Stay informed about the latest trends, threats, and regulatory changes in the cybersecurity landscape to make informed underwriting decisions
Monitor and analyze claims data to identify trends and refine underwriting criteria accordingly
Job Requirements
Minimum of 3 years of professional lines/specialty insurance/risk management knowledge, ideally with a strong familiarity with Tech E&O, and cyber risks
Bachelor's degree required. Advanced degree or certifications strongly preferred
A strong understanding of best practices in Cyber security - including, layered security architecture; internet protocols; firewalls; VPN technologies, anti-virus and spam technologies; risk and vulnerability assessments, compliance
Experience with threat awareness and detection tools & techniques, and incident response plans
Knowledge and understanding of relevant legal, regulatory and privacy requirements, such as Personally Identifiable Information (PII) Protection and Payment Card Industry (PCI)/Data Security Standard. Prefer knowledge of privacy regulations and standards such as the CCPA, EU GDPR, GLBA, HIPAA, VPPA
Proven track record as a technical underwriter or broker
Demonstrate high level of technical expertise and product specific (Tech E&O) knowledge
Innovative thinker offering creative product ideas
Strong interpersonal communication and negotiation skills
Ability to effectively interact with all levels of internal and external business partners
Strong track record of working with brokers and clients, fostering strong relationships, and developing new distribution channels
Entrepreneurial thinking
Ability to travel
MRSGM N.A. is open to considering candidates in numerous locations, including Schaumburg, IL. The salary range posted below applies to the Company's Schaumburg, IL location. The base salary range anticipated for this position is $75,000 to $110,000. In addition, the Company makes available a variety of benefits to employees, including health insurance coverage, life and disability insurance, 401k match, paid holidays, sick time, and paid vacation. The salary estimate displayed represents the typical salary range for candidates hired in this position in Schaumburg, IL. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.
About Us
MRSGM N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.
SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.
RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.
Benefits
We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:
Generous healthcare plans
Voluntary dental & vision plans
401(k) plan
Flexible spending plans
Health Savings Accounts (HSA)
Paid time off
Paid holidays
Tuition reimbursement
Short/long term disability
Paid Parental Leave
Employee Assistance Program (EAP)
Employee Wellbeing Program
Community involvement
Life insurance
At MRSGM N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we're committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.
We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants requiring employer sponsorship of a visa will not be considered for this position.
California applicants, please review our CA Privacy Statement at:career-opportunities/
Apply Now Save job
$75k-110k yearly 2d ago
General Manager
Fetch Fulfillment
Senior operations manager job in Lakewood, NJ
Context
Fetch Fulfillment is a quickly-growing e-commerce-focused 3PL warehouse. The company was established in 2010 as Fusion Fulfillment and grew as a mom-and-pop until 2023, when it was acquired by the CEO and his group of investors with the goal of scaling into a nationally recognized platform.
Currently, Fetch counts 50+ brands as customers. We ship 1000 packages per day for these brands out of a single 18K SF facility in Lakewood NJ.
Fetch is seeing 5-10% month-over-month growth, driven by our reputation for unbeatable operating performance alongside some of the best tech in the industry. Other 3PLs may merge into Fetch over the next 1-3 years, driving even faster growth than we're already experiencing.
Given our growth, we now need a strong operations leader to continue scaling the team and delivering great outcomes for both current and incoming customers.
As this is a critical role for the company's success, it will report directly into the CEO.
Goals
Take over all aspects of operationsmanagement from the CEO within 90 days.
Create a high-performance operating culture with loyal, motivated, accountable staff.
Compensation
Total compensation: $116K annually, consisting of Base Salary and Performance Bonus
Base Salary: $90K base
Performance Bonus: $26K performance-based annual bonus, paid out as $500 every week - contingent on hitting 99.5% same-day shipping, 99.95% order-line fill rate, 0.05% mis-ship rate, and 350% labor leverage (invoiced labor dollars divided by direct-labor cost). These are reflective of Fetch's current operating performance and tracked live on company dashboards.
PTO: 3 weeks paid per year
401k: Available, with up to 6% company match (max allowed by law)
Health insurance: Fetch contributes up to 50% of the premium for any plan you buy for yourself + your family on getcovered.nj.gov
Requirements (will be tested during interview)
Hard skills
Bachelor's degree expected; Operations / STEM degrees preferred
Proven industrial-engineering skills: Lean / Six Sigma, time studies, process optimization
Proven ownership and execution against a continuous-improvement roadmap
Proven ability to fix a broken process
Proven ability to hire, onboard, and fire effectively across staff and management levels
Soft skills
Extreme ownership
Extreme attention to detail
Extreme drive & self-motivation
Extremely fast learner
Contagious passion & optimism
Admired leader
Superb oral communicator
Milestones
Internal-facing
Become forklift-certified and able to certify new forklift drivers for Fetch
Learn every process within the operation: Picking; Packing; Kitting; Receiving; Returns; Cycle Counts; Package intercepts; Cross-border shipments; B2B shipments
Support Fetch's Head of Customer Success on all customer-facing initiatives: new-customer launches, new-product launches, influencer campaigns, dead stock removals, peak season preparation, etc.
Document employee performance expectations in a handbook and share with current and new employees
Document every operational process and make it easy to train new hires
Be able to hire, onboard, and fire effectively at both staff and management levels, using metrics to hold staff accountable
Be able to hire, onboard, and fire temp workers for peak season
Build a resilient operation that does not require heroics from any one person. Test of success: any other person within Operations should be able to take 2 weeks off without jeopardizing Fetch's success.
Develop and execute on a continuous-improvement roadmap for the company, with particular focus on: Preparing for spikes in demand; Expanding warehouse capacity with racking & layout changes; Keeping shipping supplies in-stock
External-facing
Successively take over operational vendor relationships: carriers, staffing agencies, shipping supplies, utilities, contractors, machine dealers. Hold all vendors accountable for meeting Fetch's daily operating needs.
Price and execute new projects with customers, performing time-studies as needed
Operationally onboard all new customers brought in by the CEO & GTM team
$116k yearly 3d ago
Retail Parts Pro Store 8543
Advance Auto Parts 4.2
Senior operations manager job in Bensalem, PA
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$29k-43k yearly est. 2d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Senior operations manager job in Trenton, NJ
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
Regulatory Operations Senior Manager
Navitas Life Science 4.6
Senior operations manager job in Princeton, NJ
We are currently seeking a SeniorManager of Regulatory Operations. Within the role you will: * Develop and execute novel drug regulatory strategy * Develop and manage day-to-day operations through the use of project management and planning tools, create and maintain detailed project timelines
* Establish sound regulatory advice/position on key development issues, and communicate same to the respective stakeholders
* Provide a high-level review of client programs and develop strategic plans for clinical, analytical, and process development
* Ensure development programs are compliant with ICH regulatory requirements and all local country regulatory requirements
* Initiate, author, and/or collaborate on SOP's, work instructions and Work Flows for the regulatory operations function. e.g. electronic Common Technical Document (eCTD) Investigational and Marketing Applications, and post-marketing compliance maintenance submissions in the United States, Europe, and RoW
* Author clear and concise regulatory documents (CMC authoring) with oversight of all documents for regulatory submissions and associated messaging
* Work closely with the development team to ensure overall regulatory strategy, regulatory CMC strategy, and labeling strategy for Pharmaceutical/Biological products are aligned
* Be the point of contact between the company and the regulatory agency - serve as the regulatory liaison
* Help strategize a road map for EU expansion: MAA planning (Type of submissions - DCP, CP, NP, MRP, Country(ies) selection for MAA and for being CMS vs. RMS and Inputs to set up EU QPPV Office
Desirable Skills and Experience
* 10 - 15 years' experience working in a regulated, life science environment
* Strong project management skills
* Good interpersonal skills
* Business development skills
* Experience in defining organizational strategy, process and change management, KPIs and metrics, resource forecasting
* Extensive knowledge of global submission standards, including but not limited to FDA, HC, EMA, ICH, eCTD and industry trends for dossier preparation (IND/CTA/NDA/MAA/NDA) and regulatory change management and operations.
* Knowledge on RoW markets is a plus
* Experience in medical device regulations is a plus
* Knowledge of eCTD publishing systems, TRS toolbox, and related tools
* Sound understanding of regulatory information management concepts and tools needed to perform regulatory operations priorities in support of all business areas
Apply for this job
$130k-180k yearly est. 29d ago
Program Operations Manager
Kaleidoscope ABA Therapy Services
Senior operations manager job in Toms River, NJ
Job DescriptionLocation: Toms River, NJ 08755Date Posted: 12/30/2025Category: Center BasedEducation: Bachelor's Degree
Title: Program OperationsManager Join an established - and growing - organization as Kaleidoscope ABA looks for its newest addition to the team- as an OperationsManager. The Program OperationsManager position is an integral part in Kaleidoscope ABA's mission to deliver therapeutic services to children with autism.
Summary:
The Program OperationsManager will be involved in many facets of the business including day-to-day management, recruitment, scheduling, customer service, reporting and general administrative tasks in support of the Center's operations. Additionally, they maintain accurate records related to the staffing and delivery of service for each case as well as assist in the creation, maintenance, and management of a master schedule, adequately staffing clinical cases according to the budgeted hours per client as authorized by the client's insurer. The OperationsManager will support HR, Operations, and the Clinical department as well their respective functions, acting as a reliable source of information to staff, clients, peers, and management. They will be the liaison between the administrative and clinical staff and act as the primary point of contact regarding case assignment and staff availability. Additional duties may be assigned based on the needs of the company.
Benefits & Advantages:
> Medical, Dental, and Vision Insurance through United Healthcare.
> Paid Time-Off, to include Vacation, Sick, and 8 Paid Holidays.
> Long-Term Disability and Life Insurance.
> 401k with a 6% match and a two-year vesting schedule.
> Weekly Pay each Thursday.
Job Qualifications:
> To perform this job successfully, the individual must be able to perform each essential duty satisfactorily, be able to react to change productively, and handle other essential tasks as assigned. The individual must possess professional knowledge and experience regarding scheduling and skills pertinent to operations.
> Display a high standard of ethical conduct and respect confidentiality principles.
> Exhibit honesty and integrity.
> Work and communicate with internal and external clients to meet their needs in a polite, courteous, and cooperative manner.
Education:
" Bachelor's Degree or equivalent work experience.
" Bachelor's degree in Marketing, Business Administration, or Healthcare, preferred.
Experience:
" 1-2 years medical, dental, therapy, PT, OT office (or similar) administration or scheduling required.
" 3-5 years experience preferred.
" Prior Practice Managers are encouraged to apply.
Skills & Abilities:
> Strong rapport-building skills, especially on the phone.
> Sense of urgency.
> Ability to work independently towards assigned goals.
> Excellent time management and organization skills.
> Ability to manage multiple tasks, prioritize tasks, and meet deadlines.
> Attention to detail.
> The ability to administer processes across the company consistently.
> Superb communication skills.
> Able to work collaboratively with ABA personnel.
> Ability to listen and communicate well with management, staff, and families/clients.
> Professional appearance and presentation required.
Computer Skills:
> Proficient in Microsoft Office applications including Word, Excel, and PowerPoint is an essential skill.
> Proficiency in using email and Outlook.
> Ability to keep accurate records, work in the database, use Excel, and track processes accurately.
> Ability to use Zoom meeting and Go To Meeting software.
> Ability to learn ReThink software within 30 days.
Working Conditions:
> Exposure to constant or intermittent sounds is sufficient to cause distraction.
> High demand for telephone work.
> Considerable stress may occur at times due to the pressure of meeting deadlines.
> Hours of work: 8:30a to 5:00p; must fulfill the duties of the position regardless of the number of hours worked. May vary depending on current recruitment projects. See offer letter for assigned hours. May be changed at any time based on changing company needs.
> Performing these duties on a full-time basis is an essential function of this position.
> Must have the ability to read and respond to emails and accept calls outside of work hours.
Kaleidoscope Family Solutions ABA and its subsidiaries and affiliates do not discriminate and are Equal Opportunity Employers.
Title: Program OperationsManagerClass: Behavioral Health Type: PERMANENT ONLYRef. No.: 1287352-18BC: #KFS205
Company: Kaleidoscope ABAContract Contact: Toms River BCBA CareersOffice Email: ****************** Office Phone: 877-ABA-0399Office Address: 599 NJ 37W, Toms River, NJ 08755
About Us: Responding to this post or registering on the KFSABA.org website is for information transfer only and is not an application, employment offer or commitment. When and if opportunities are presented, you may accept or decline such opportunities at your sole discretion. Further steps are required to complete your registration with the Kaleidoscope Family Solutions ABA, Inc. dba Kaleidoscope ABA. We appreciate your interest in our agency and look forward to meeting with you.
$105k-153k yearly est. Easy Apply 23d ago
Commercial Deal Operations Senior Manager
Dow Jones 4.0
Senior operations manager job in Princeton, NJ
About the Role We are seeking a Commercial Deal OperationsSeniorManager to provide strategic support to Sales on complex deal structuring and pricing, lead the coordination and support the creation of the newly established Commercial Deal Board (CDB).
This role is critical to ensuring Dow Jones operates efficiently, maintains rigor, and delivers high-quality, commercially aligned decisions. You will also act as a strategic partner to Sales, shaping complex, high-value deals and providing expert guidance on pricing and structure to maximize profitable revenue.
You will be based in our New York or New Jersey office, reporting to the VP Commercial Policy, and will collaborate closely with Sales, Finance, Legal, Propositions and Product teams. This role requires a highly organized, action-oriented individual with strong commercial and financial acumen, excellent stakeholder management skills, and the ability to tailor messaging and drive strategic outcomes in a fast-paced environment.
You Will:
+ Provide strategic support to Sales on complex deal structuring and pricing
+ Shape compelling sales stories that align with commercial strategy and financial impact
+ Act as the central point of contact for commercial guidance across the organization
+ Partner with Finance and Legal to ensure deals meet approval standards and commercial goals
+ Tailor communications and recommendations to diverse stakeholder groups
+ Reduce the volume of deals requiring escalation by enabling better front-line deal shaping
+ Track and report on CDB decisions and outcomes to drive continuous improvement
+ Manage all logistics and operations of the Commercial Deal Board, including scheduling, submissions, materials collation, and decision tracking
+ Pre-screen cases and ensure process rigor and compliance with commercial policies
+ Analyze deal performance and identify opportunities for improvement
You Have:
+ 10+ years of experience in commercial operations, pricing strategy, or deal support
+ Proven ability to manage cross-functional governance processes and drive operational excellence
+ Strong commercial and financial acumen, with expertise in pricing and policy
+ The ability to manage multiple priorities and stakeholders, and are Highly organized
+ Action-oriented mindset with strong problem-solving and analytical capabilities
+ Experience partnering with Sales teams to shape complex deals and narratives
+ Excellent communication skills, with the ability to tailor messaging to different audiences
+ Strategic thinking and stakeholder management capabilities
+ Experience with CRM systems such as Salesforce preferred
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
\#LI-Hybrid
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Finance
Job Category: Finance
Union Status:
Non-Union role
Pay Range: $135,000 - $165,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 50579
$135k-165k yearly 32d ago
FVP, Customer Experience Director
Provident Bank 4.7
Senior operations manager job in Iselin, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The person in this role will have a passion for creating, coaching and driving excellent customer experiences and proficiency in collecting, analyzing, and synthesizing information to produce actionable outcomes for a best-in-class customer experience. The incumbent will oversee the day-to-day activities of the CX department. They will have a proven track record as a recognized customer experience leader and will drive thought leadership and a customer centric culture.
KEY RESPONSIBILITIES:
Constantly exploring new tools and techniques in the industry to help cross functional teams understand customer behavior across journeys
Manage relationship with journey analytics partners and define scope and strategy that's aligned with organizational strategic goals
Develop use cases to help showcase journey analytics capabilities to current and potential partners
Share learnings and capabilities with broader analytics community and advocate use of journey analytics data and tools in defining customer engagement and growth strategies across platforms
Develop programs, processes and tools to increase engagement between our customers and their solutions
Leads customer experience team, responsibilities and outcomes
Maintain current knowledge of major customer business processes at Provident, including evolving plans, while including needs for customer information. Participate in customer process journey mapping and other CX transformational initiatives.
Ensure gaps in customer satisfaction are identified and analyzed by CX team, with results and opportunities for improvement communicated effectively.
Identify, develop and deliver opportunities to develop advisory solutions to address customer problems and identify commercialization opportunities for the business lines.
Constantly evaluate opportunities to add critical customer behavior data to journey views to better understand customer needs and pain points
Track and maintain improvements made for customers as an outcome of above processes
Serve as an empowered representative for CX leadership in various meetings, and committees as appropriate.
Stay up to date on the latest CX trends and find opportunities to implement with organization
Participate in customer process journey mapping and other CX transformational initiatives
Design customer facing and employee facing materials to ensure brand, tone and messaging consistency.
Support partner teams with process flows and brand aligned scripting
Review documents, letters and website content to ensure customer centric messaging
Act as change agent and thought leader by capturing and sharing customer experience best practices across the organization.
Partner with customers to understand their views and insights, utilizing VOC feedback
Build a network of relationships internally and externally, with key partners and customers to stay current on issues impacting sales or growth
MINIMUM QUALIFICATIONS:
10 years + in Customer Experience, field with demonstrated hands-on experience in consumer and commercial markets.
Experience with insurance and wealth a bonus
Strategic thinker
Strong command of CX processes and CX data and analytics
Sound understanding of end-to-end customer journeys
Experience with tools and reporting structures of CX
Experience with CX listening software
Self-starter, self-motivated
Strong ability to multi-task
Adaptable to a highly changing environment
Familiarity with banking regulations
Excellent written and verbal communication skills
Ability to drive collaboration with cross-functional teams
EDUCATION
BA/BS degree or relevant experience
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$103,000 - $147,200 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
#LI-Hybrid
$103k-147.2k yearly 60d+ ago
Procurement Operations - Manager-
Syncreon Consulting 4.6
Senior operations manager job in Bridgewater, NJ
We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies
Job Description
Qualifications:
• Bachelor's degree in Accounting/Finance/Economics/Supply Chain or other relevant field
• Minimum of 7 years of relevant procurement operations experience is required
• Minimum of 5 years' experience with Procurement systems, supplier analytics reporting and supplier management is required
• Experience in Global Shared Services Delivery Management preferred.
• Experience with Oracle Cloud Fusion and automated procurement technology platforms preferred
• Highly proficient in data analytics, Excel and PowerPoint
• Excellent interpersonal, verbal, and written communication skills are essential with collaborative work style
• Highly organized with a strong attention to detail, clarity, accuracy, and conciseness
• Ability to work well among cross-functional teams, and across geographical regions.
• Ability to work independently, multi-task and manage multiple priorities in a changing environment
• Must exhibit Insmed's five (5) core competencies of: Excellence, Accountability, Driven, Collaborative and Solutions
• Comfortable in a fast-paced mid-sized company environment with minimal direction and able to adjust to workload based upon changing priorities
• Individuals must demonstrate an ability to interact successfully in a dynamic and culturally diverse environment
Additional representative responsibilities will include, but not necessarily be limited to, the following:
• Procurement Lead for global Procurement systems and team members, on-going support, training and reporting to key business partners.
• - Ensure Procurement processes and procedures are fully documented and followed.
• Manage the end-to-end Procurement process for key contracts in collaboration with key business areas
• Manage the development of tools and reports to analyze supplier spend activity, procurement operations metrics, compliance, supplier risk evaluation, cost savings and identification/prioritization of sourcing project pipeline.
• Develop, support and track Supplier Risk evaluation process through reporting & documentation.
• Support Finance leadership to ensure timely and accurate reporting and communications of purchasing operations, PO's, supplier spend, contract flow, savings and benefits.
• Collaborate with Legal and FP&A to optimize reporting for supplier contract management and requisition-to-pay processing.
• Develop high-level business and financial presentations for financial management.
• Ensure Procurement business process documentation is available and compliant.
• Coordinate with Accounting to maintain internal control environment to the highest standards of compliance and integrity including with Sarbanes Oxley Act (SOX).
• Support development of reporting of functional metrics/KPIs and dashboards to ensure optimal operation of the business.
• Proactively identify issues and opportunities as well as the means to leverage or resolve.
• Other procurement and strategic sourcing duties as assigned.
Regards,
Mohammed ilyas,
PH - ************ or Text - ************ or you can share the updated resume at Mohammed@vtekis. com
Additional Information
All your information will be kept confidential according to EEO guidelines.
$92k-135k yearly est. 3d ago
Senior Manager, Commercialization Operations & Business Effectiveness
Genmab A/S
Senior operations manager job in Princeton, NJ
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role
As Genmab advances toward its 2030 vision of delivering our own medicines to patients, the Senior Project Manager will play a key role in turning that vision into reality. Embedded within the Commercialization Operations & Business Effectiveness (CO&BE) team, this individual will be a visible leader and trusted partner to cross-functional stakeholders-driving clarity, alignment, and execution across high-impact initiatives.
The Senior Project Manager will serve as an active leader and contributor to key commercialization projects, partnering closely with Marketing leads and cross-functional teams to connect strategy to delivery. This role will work hand-in-hand with Commercialization colleagues to drive innovation and operational excellence across critical business areas, including: Launch Readiness, Alliance Coordination, Strategic & Tactical Planning, Governance, and Continuous Improvement.
This is an ideal role for someone who thrives in dynamic, cross-functional environments-someone who leads through influence, brings structure to complexity, and keeps teams focused on what matters most.
This role reports to the Associate Director, Commercialization & Business Effectiveness, based in Princeton, NJ.
Responsibilities
* Leads with initiative and a strong sense of ownership across project discipline and strategic focus in Commercialization efforts. Operates as a self-directed driver who proactively structures project work, escalates risks, and enables informed decision-making across cross-functional teams.
* Leads commercialization and launch readiness initiatives in partnership with the Marketing lead as a high-impact project leader, shaping direction, aligning stakeholders, and ensuring execution.
* Partners closely with Project Leads to co-develop and operationalize cross-functional plans, identifying overlaps, streamlining workstreams, and coordinating with alliance partners.
* Ensures clear project strategy and visibility across cross-functional stakeholders.
* Ensures effective collaboration, including efficient and outcome-driven team meetings, agendas, guide discussions, and track follow-ups that drive accountability.
* Maintains and communicates accurate project timelines and status updates, working with stakeholders to keep deliverables on track and risks mitigated.
* Creates the conditions for a high-performing team, building momentum, clarity, and cohesion across cross-functional collaborators.
* Owns project documentation and communications, ensuring updates are clear, timely, and tailored to executive and governance audiences.
* Embody and model Genmab's culture of accountability, curiosity, and collaboration in how you lead and deliver.
Requirements
* BA/BS required plus 5 years' experience; MBA plus 3 years' experience or other related advanced degree strongly preferred.
* 3-5 years of experience in a pharmaceutical or biotech company is required.
* Experience in-market approval and/or commercial launch phases is required.
* 3-5 years PM experience managing global and in market cross-functional project management, including process improvement / change initiatives.
* Proven ability to drive complex, interdependent projects by managing timelines, budgets, and resolving cross-team issues.
* Strong collaboration skills with a track record of aligning cross-functional teams and driving outcomes.
* Oncology/Hematology experience is strongly preferred.
Moreover, you meet the following professional requirements:
* You bring a proactive mindset and a strong sense of ownership, spotting what needs to be done and driving it forward with clarity and purpose.
* You connect across levels and functions, guiding teams toward shared outcomes through credibility, empathy, and clear communication.
* You follow through with impact, ensuring goals are met and people stay connected to the outcome.
* Strong communication skills and confidence engaging across levels, from team discussions to leadership forums.
* A structured, organized approach to managing complexity, with a focus on clarity, accountability, and momentum.
* Skill in building, owning, and adapting project timelines, while keeping workstreams aligned and stakeholders engaged.
* Sound judgment when sorting through competing inputs, with the ability to prioritize what moves the work forward.
* Attention to detail with an eye on the bigger picture, balancing tactical execution with broader goals.
* Curiosity and a drive to ask better questions, always looking for smarter ways to work.
* Comfort navigating ambiguity and shifting priorities in a fast-moving, cross-functional environment.
For US based candidates, the proposed salary band for this position is as follows:
$124,320.00---$186,480.00
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives.
When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for:
* 401(k) Plan: 100% match on the first 6% of contributions
* Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance
* Voluntary Plans: Critical illness, accident, and hospital indemnity insurance
* Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave
* Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support
* Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses
About You
* You are genuinely passionate about our purpose
* You bring precision and excellence to all that you do
* You believe in our rooted-in-science approach to problem-solving
* You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
* You take pride in enabling the best work of others on the team
* You can grapple with the unknown and be innovative
* You have experience working in a fast-growing, dynamic company (or a strong desire to)
* You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
$124.3k-186.5k yearly 60d+ ago
VP of Operations
Purposive Consulting
Senior operations manager job in Linden, NJ
More Sr. version for VP: Our client, a rapidly expanding chemical manufacturing company located in the Elizabeth, NJ area, is seeking a Vice President of Operations to lead and oversee all aspects of production, logistics, and warehousing. This is a critical leadership role focused on optimizing manufacturing efficiency, driving operational excellence, and supporting the company's continued growth and innovation in the production environment.
Responsibilities:
Provide strategic leadership and day-to-day oversight of the production, logistics, and warehousing functions to ensure safe, efficient, and high-quality manufacturing operations.
Drive improvements in production planning, scheduling, and capacity utilization to meet customer demand while minimizing downtime and waste.
Collaborate with procurement, engineering, and quality teams to streamline processes and improve operational flow throughout the plant.
Monitor key metrics across manufacturing performance, supply chain logistics, and inventory management; identify bottlenecks and implement data-driven solutions.
Build and mentor high-performing teams within production and supply chain; foster a culture of accountability, continuous improvement, and operational excellence.
Manage departmental budgets, ensuring alignment with corporate financial objectives and cost control targets.
Qualifications:
5+ years of senioroperations leadership experience in a manufacturing environment, with proven oversight of production, logistics, and supply chain functions.
Strong understanding of manufacturing processes, production scheduling, and plant operations, ideally in a chemicals or industrial setting.
Demonstrated ability to lead cross-functional initiatives, solve complex problems, and improve throughput and efficiency.
Familiarity with ERP systems, production tracking tools, and data analytics.
Knowledge of regulatory and safety standards applicable to manufacturing operations.
Bachelor's degree in OperationsManagement, Industrial Engineering, Supply Chain Management, or a related discipline.
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Our client, a rapidly growing chemical manufacturing firm based in the Elizabeth, NJ area, is seeking a Director of Operations - Supply Chain/Production to lead and oversee the company's logistics, warehousing, and production teams. The Director will play a key role in ensuring efficient, cost-effective, and seamless operations, supporting the firm's continued growth and innovation.
Responsibilities:
Lead and manage the logistics, warehousing, and production departments to ensure efficient operations across the supply chain.
Develop and implement strategies to optimize production schedules, inventory management, and overall supply chain performance.
Collaborate with cross-functional teams, including procurement, quality assurance, and engineering, to streamline processes and resolve operational issues.
Analyze supply chain data and production performance to identify areas for improvement and lead the development of action plans.
Foster a culture of accountability and teamwork, providing leadership and guidance to department managers and staff.
Manage budgets for logistics, warehousing, and production departments, ensuring cost control and alignment with overall company objectives.
Qualifications:
5+ years of experience in operationsmanagement, with a strong background in supply chain, production, and logistics within a manufacturing environment.
Strong knowledge of supply chain processes, production planning, and inventory management systems.
Excellent problem-solving skills, with the ability to handle complex, time-sensitive challenges.
Strong leadership and communication skills, with the ability to collaborate effectively across multiple teams and departments.
Proficient in ERP systems, Microsoft Office Suite, and other relevant software tools.
Knowledge of regulatory compliance and safety standards in a manufacturing setting.
Bachelor's degree in Supply Chain Management, Industrial Engineering, OperationsManagement, or a related field.
$131k-219k yearly est. 6d ago
Vice President - Operations
Vadilal USA
Senior operations manager job in Bristol, PA
Benefits:
401(k) matching
Health insurance
Paid time off
Job Title: VP, Operations Vadilal Industries USA Inc. Position Type: Full-time About Vadilal Industries USA Inc:
Vadilal USA, a part of the 115-year-old Vadilal ice creams group, stands as the No. 1 Indian ice cream brand in the USA. Committed to quality and authenticity, we bring the essence of unique Indian flavors to American consumers, establishing a brand that resonates with tradition, excellence, and innovation.
Job Description:
We are looking for a seasoned VP, Operations to lead, innovate, and optimize operations across all functions within Vadilal Industries USA Inc. Reporting to the leadership, this individual will be a pivotal figure in driving operational excellence, spearheading team management, and shaping strategic initiatives to support Vadilals growth in the USA. This role is ideal for someone who is highly analytical, adaptable, and prepared to travel within the country to oversee multiple operations.
Key Responsibilities:
1) Operational Leadership
a) Oversee the end-to-end operations of the company, ensuring efficient and consistent execution across all functions.
b) Establish and enforce policies, procedures, and standards to maintain a seamless operational environment aligned with corporate goals.
2) Strategic Growth Planning
a) Collaborate with the CEO to identify opportunities for operational improvements and developments.
b) Contribute to strategic discussions, offering data-driven insights and actionable recommendations for scaling the business.
3) Supply Chain & Logistics Optimization
a) Manage and optimize the supply chain to ensure smooth, cost-effective, and timely delivery of products.
b) Develop partnerships with vendors and logistics providers to improve reliability, reduce lead times, and enhance customer satisfaction.
4) Dispatch Management
a) Oversee the dispatch process, ensuring that product delivery meets timelines and prevent short dispatches.
5) Performance Metrics and KPI Management
a) Define, track, and analyze key performance indicators (KPIs) for various operational functions, setting benchmarks for productivity, quality, and cost-effectiveness.
b) Use performance metrics to drive continuous improvement, ensuring alignment with organizational objectives.
6) Team Development and People Management
a) Lead, inspire, and mentor operations team, fostering a culture of accountability, collaboration, and professional growth.
b) Handle recruitment, training, performance and evaluations to build a resilient and capable operations workforce.
7) Operational Efficiency and Process Improvement
a) Conduct regular reviews of operational workflows, identifying bottlenecks and areas for improvement.
b) Implement best practices to enhance efficiency, minimize waste, and increase profitability.
8) Customer-Centric Service Assurance
a) Ensure that all operational activities contribute to a superior customer experience, focusing on consistency, courtesy and timely delivery. Work collaboratively with the sales department in achieving this.
b) Respond to customer feedback proactively, working with teams to address and resolve service issues.
9) Budgeting and Cost Control
a) Develop, manage, and monitor operational budgets, ensuring cost-effectiveness without compromising on quality or efficiency.
b) Identify opportunities to reduce costs through smarter resource allocation, vendor negotiations, and process enhancements.
10) Regulatory Compliance and Safety Standards
a) Ensure that all operations adhere to local, state, and federal regulations, as well as industry standards, particularly OSHA.
b) Promote a culture of safety, implementing procedures to ensure a secure working environment for all employees.
11) Cross-functional Collaboration
a) Collaborate with departments such as Marketing, Sales, Finance, and HR to ensure alignment on company objectives and optimize operational support.
12) Crisis Management and Problem-Solving
a) Develop and implement contingency plans to handle potential operational disruptions, such as supply chain delays or equipment failures.
b) Take a hands-on approach to resolving complex operational issues, maintaining business continuity, and minimizing impact on customers.
13) Travel and Site Supervision
a) Travel within the country to oversee operational sites, ensuring adherence to standards, training local teams, and addressing region-specific challenges.
b) Conduct regular site audits to ensure consistent practices and identify opportunities for localized improvements.
14) Technology Integration and Automation
a) Identify and implement technology solutions to streamline operations, enhance data visibility, and improve decision-making. Work closely with IT team for this.
b) Explore automation opportunities to increase efficiency, particularly in areas such as dispatch, picking and reporting.
15) Sustainability Initiatives
a) Integrate sustainable practices into operations, focusing on reducing waste, conserving resources, and supporting the companys environmental goals.
Requirements:
Experience: 15+ years in operations / supply chain management, preferably in the food industry, CPG, or a related sector.
Leadership Skills: Proven track record in team leadership and people management, with the ability to motivate and develop a diverse team.
Analytical Skills: Strong data analysis and problem-solving capabilities, with experience in KPI management and operational metrics.
Communication Skills: Excellent interpersonal and written communication skills, with the ability to work effectively across functions and hierarchies.
Adaptability: Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances.
Technical Proficiency: Familiarity with ERP systems, inventory management software, and other operational tools.
Travel Flexibility: Willingness to travel as required to oversee operations and maintain a hands-on approach.
This role provides a unique opportunity to shape the future of Vadilal USAs operations. The ideal candidate is an operations expert with a strategic mindset, a customer-centric approach, and a passion for driving excellence across all facets of the business.
$132k-221k yearly est. 19d ago
Manager - Plant Operations
Airliquidehr
Senior operations manager job in South Plainfield, NJ
R10082449 Manager - Plant Operations (Open)
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We are looking for you !
Pay: $111,500.00 - $127,500.00
Travel: Minimal
The Plant OperationsManager is responsible for supervising and coordinating activities of workers engaged in producing and repackaging of compressed and liquid gases cylinders, correcting unsafe acts or conditions without delay, and assigning job tasks to workers according to customer needs, current stock levels and workers' expertise.
Responsibilities
The Plant OperationsManager is responsible for supervising and coordinating activities of workers engaged in producing and repackaging of compressed and liquid gases cylinders, correcting unsafe acts or conditions without delay, and assigning job tasks to workers according to customer needs, current stock levels and workers' expertise
Operates and safely maintains the plant for pumping or repackaging of gases into cylinders while ensuring compliance with all federal, state, local and company policies, procedures, regulations and laws
Maintains a neat, clean and orderly plant appearance
Studies production schedules and estimate worker-hour requirements for completion of job assignments
Establishes and/or adjusts work procedures to meet production schedules
Implements measures to improve production methods, equipment performance, and product quality
Modifies working conditions and use of equipment to increase efficiency of work crew
Ensures all safety rules are strictly observed and safety training is regularly scheduled, conducted and documented
Interpret company policies to workers and enforce safety regulations
Ensures all injuries and accidents are properly investigated and reported within 24 hours
Analyzes and resolves, or assists workers in solving, work related problems
Recommends and/or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures
Ensures associate issues, grievances, etc
are effectively handled
Manages and leads subordinate supervisors to provide leadership
Initiate and/or suggest plans to motivate workers to achieve goals
Provides coaching and corrective action promptly, to ensure that poor performers are identified, documented and improved to acceptable performance, or released
Trains new workers and cross trains associates to continue production during personnel shortages
Maintains time and production records and approves overtime when essential, while keeping overtime at acceptable levels
Additional duties and projects as may be assigned
Employee may frequently be required to transverse through manufacturing and/or office locations
Employee will frequently be required to actively listen and exchange information
Employee will be required to observe and assess information received via computer
Requires use of computer, telephone and operation of a fork-lift
Occasionally may be required to move up to 60 pounds or more with the aid of material handling equipment
While performing the duties of this job, the employee is occasionally exposed to moving office/production machine parts
Minimal travel required
Work space is one that contains moving mechanical parts and risk of electric shock
Requires both indoor & outdoor environments in various seasonal weather conditions
Work environment may contain loud noises and odors that may last for long periods of time or on a continual basis
________________________Are you a MATCH?
Required Qualifications
High School Diploma or GED
A total of five (5) years of industry experience to include a minimum of two (2) years of demonstrated experience working in a supervisory/leadership role
Intermediate knowledge of Microsoft Office applications (Word, Excel, and Outlook)
Strong analytical skills and a thorough understanding of how to leverage metrics and related tools to improve production efficiency and effectiveness
Excellent oral and written communication skills
Communication skills that ensure a smooth flow of information between self and others through clear speaking and writing, encouragement of open expression of ideas, and effective listening
Strong interpersonal skills with the ability to deal effectively with others in both favorable and unfavorable situations regardless of status of position
Accepts cultural diversity and establishes effective working relationships
Demonstrated knowledge of addition, subtraction, multiplication, and division in all units of measure using whole numbers, fractions and decimals
Ability to compute rate, ratios, and percent
Strong verbal and written communication skills
Self-starter; self-motivated; well organized; ability to work independently
Detail oriented with the ability to complete handwritten compliance documentation neatly and accurately
Demonstrated dedication to product quality and customer satisfaction
Able to operate a fork-lift
Employee may be required to remain stationary for extended periods of time
Must be able to work in temperatures ranging from -10 to over 100 degrees
Preferred Qualifications
Prior experience with compressed/packaged gases
Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future. This position is not open for non-immigrant visa sponsorship.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
$111.5k-127.5k yearly Auto-Apply 17d ago
iGaming Operations Shift Manager
Resorts World NYC 3.7
Senior operations manager job in New Brunswick, NJ
Key Responsibilities
Supervise Support Agents to ensure consistent delivery of excellent customer service across all support channels.
Monitor team performance against defined KPIs and service-level agreements, taking proactive action to address gaps.
Act as the first point of escalation for complex or sensitive customer cases.
Provide day-to-day coaching, mentoring, and quality monitoring to keep agents aligned with company standards and best practices.
Support workforce scheduling, shift adherence, and coverage planning.
Assist with training programs and onboarding of new team members.
Encourage proactive service approaches and continuous improvement to enhance the player experience.
Oversee payment handling support, including player deposits and withdrawals, to ensure smooth processing and issue resolution.
Monitor and manage potential fraudulent activity, escalating cases as needed to protect both the company and players.
Collaborate with the OperationsManager to implement operational updates, improve processes, and maintain compliance with company and regulatory requirements.
Promote a team culture that reflects RW BET's position as a leader in customer experience.
Qualifications
2-3 years of experience in iGaming operations, customer support, or a related regulated industry.
Demonstrated experience supervising, mentoring, or coaching frontline staff.
Must currently reside in New Jersey and perform all work duties within the state
Strong communication, leadership, and organizational skills.
Ability to analyze performance data and provide actionable feedback.
Team player with a proactive mindset and commitment to maintaining service excellence.
Ability to work rotating shifts, including nights, weekends, and holidays, as required for operational coverage.
Ability to work effectively in a hybrid environment with flexibility for training, launches, and key team events.
Reliable internet access and a professional, distraction-free workspace when working remotely.
Position may involve occasional lifting/moving of items up to 25-50 lbs.
Why Join RW BET New Jersey LLC
Opportunity to play a key role in the growth of a rapidly expanding online and mobile gaming platform.
Collaborative team culture with exposure to operations, compliance, and player engagement.
Remote/Hybrid flexibility with the chance to participate in launches and industry events.
Competitive compensation and benefits package.
Salary: $62,500 - $70,000
How much does a senior operations manager earn in Jackson, NJ?
The average senior operations manager in Jackson, NJ earns between $106,000 and $207,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Jackson, NJ
$149,000
What are the biggest employers of Senior Operations Managers in Jackson, NJ?
The biggest employers of Senior Operations Managers in Jackson, NJ are: