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Merola Tile Distributors of America
Senior operations manager job in Manalapan, NJ
Join Merola Tile, a leader in the ceramic tile industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across both coasts. This leader will inspire excellence through initiative, integrity, and accountability - building a high-performing team that delivers exceptional results. The ideal candidate will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver a world-class customer experience. This is a hands-on leadership role for someone who thrives on improvement, drives collaboration, and brings out the best in every team member.
The Customer Experience Manager serves as both a hands-on contributor and a strategic leader who leads, inspires, and elevates the Customer Service Department by driving process excellence, ensuring timely and accurate resolution of all customer matters, and developing a high-performing, engaged team. This role demands a leader who can both execute and empower - someone with strong analytical thinking, a passion for improvement, and exceptional people skills to transform a team in need of upskilling and alignment.
OperationalManagement
Oversee and assist in all daily Customer Service operations for both New Jersey and California facilities, ensuring consistent execution of company standards and policies.
Delegate tasks strategically while maintaining full accountability for departmental outcomes.
Ensure adherence to requirements, shipping policies, and all relevant operational guidelines.
Manage and monitor EDI, ERP, WMS, and partner portal systems to ensure accuracy and timeliness of all orders and communications.
Collaborate cross-functionally with Warehouse Leadership, Accounting, Sales, Product, and other stakeholders to ensure smooth operational flow and prompt issue resolution.
Process Improvement & Issue Resolution
Evaluate and refine existing departmental processes, identifying inefficiencies and opportunities for improvement.
Lead the development and implementation of new workflows and best practices that enhance productivity, accuracy, and customer satisfaction.
Establish and track key performance indicators (KPIs) to monitor departmental effectiveness and proactively address performance gaps.
Drive root-cause analysis and corrective action for recurring issues to ensure long-term resolution.
Partner with leadership to recommend, pilot, and execute process improvement initiatives that align with companywide strategic objectives.
Customer & Partner Engagement
Handle escalated customer matters with professionalism, urgency, and empathy-ensuring thorough resolution and follow-up.
Serve as the escalation point for the Customer Service team, guiding them in effective communication and solution-oriented problem-solving.
Build and maintain strong relationships with key customers, trading partners, and internal stakeholders.
Champion a customer-first mindset across the team, reinforcing responsiveness, accuracy, and accountability.
Leadership & People Development
Lead, mentor, and develop the Customer Service team across both facilities, cultivating a unified, high-performance culture.
Provide hands-on mentorship to the department's current supervisor, strengthening leadership capability and operational confidence.
Conduct regular one-on-one meetings, team check-ins, and performance evaluations to drive accountability and engagement.
Identify skill gaps and design targeted training and coaching initiatives to upskill the team rapidly and sustainably.
Foster a culture rooted in professionalism, ownership, and continuous learning.
Physical Requirements:
Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Qualifications and Education Requirements
Associate's degree required; Bachelor's degree preferred.
Minimum 5 years of experience in Customer Service or related field, with at least 2 years in a leadership capacity.
Strong proficiency in Microsoft Office (Word, Excel) and familiarity with ERP, WMS, and EDI systems.
Proven success in process improvement, team development, and customer satisfaction.
Experience with a CRM system and implementation
Excellent organizational, multitasking, and decision-making skills in a fast-paced environment.
REQUIRED SKILLS
Excellent communication skills; written and verbal.
Positive, motivating leadership style with high emotional intelligence.
Strong critical-thinking and problem-solving ability.
Patient, professional, and resilient under pressure.
High attention to detail and commitment to accuracy.
Strategic mindset with a “can-do” approach to challenges.
Experience in the tile, stone, flooring, or related materials industry,
preferred
Competencies
Leadership --Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products and services;
Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision- making process; Makes timely decisions. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Accountability-- Take ownership and accept responsibility of actions, Set the bar high and acknowledge all levels of performance from self and others, Document lessons and commit to fair and consistent correctio of sub-standard work performance
Change Management-Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Additional Notes: Must be authorized to work in the United States.
Benefits:
Medical, Vision, and Dental Insurance
9 Annual Paid Holidays (including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Paid Time Off - earned and accrued from your first day with the company
401(k) Plan with company match (eligibility after 1 month)
Employer-Paid Life Insurance
Performance Reviews after 90 days and annually
Quarterly Company Goals - opportunity to earn up to 4 weeks of additional bonus pay annually
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Employee Discount on tile after 6 months
Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily
Weekly Company Lunches
Company Culture Events - BBQs, Ugly Sweater Day, T-shirt making, Halloween contests, and more
Fun, Friendly, Family-Like Environment
$83k-129k yearly est. 5d ago
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Senior Manager, Legal Process Management
Elevate Flexible Legal Resourcing
Senior operations manager job in New Brunswick, NJ
Our client is a global healthcare leader committed to advancing innovation across pharmaceuticals and medical technology, with a strong focus on improving health outcomes worldwide.
SeniorManager, Business Process Owner
Work Pattern: Hybrid
Duration: 12 Months
Job Overview
The SeniorManager, Business Process Owner (BPO) will lead the design, implementation, and ongoing support of an internal legal matter management (“Work Management”) system as part of a broader digital transformation within the Global Legal organization. This role combines business process ownership, project and change management, service management, and technology implementation to improve matter intake, triage, and legal service delivery on a global scale.
Key Responsibilities
Work Management BPO: Act as global process owner for the legal Work Management system, including implementation, change management, analytics, and continuous optimization.
Program & Project Leadership: Lead large-scale, global technology implementations (e.g., ServiceNow), ensuring alignment across scope, timeline, cost, and quality.
Stakeholder Engagement: Partner with senior leadership and cross-functional teams (Legal, Technology, Finance, Procurement, Global Services) to align solutions with business needs.
Process Optimization: Apply Lean / Six Sigma and other improvement frameworks to drive operational efficiency; develop playbooks and standard operating guidelines.
Governance & Reporting: Establish metrics, KPIs, and reporting processes to measure outcomes, track performance, and ensure compliance with policies and regulations.
Team & Change Leadership: Coordinate work in a matrixed environment, remove execution barriers, and support adoption through effective communication and training.
Qualifications
Bachelor's degree required; JD or Master's preferred
8-10 years of relevant professional experience
Strong leadership, communication, and stakeholder management skills
Proven experience in complex project management and IT service management
Certifications such as PMP, Agile, ITIL, or Lean Six Sigma preferred
Prior experience with legal service management platforms (e.g., ServiceNow, ONIT, Litify, Wolters Kluwer) preferred
To apply:
If you are qualified, interested, and available, please send 1) your WORD version resume and 2) an email stating why you are a good fit for this position to *****************************
ElevateFlex provides an unparalleled platform for you to work with innovative companies and law firms worldwide on various exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, and professional network, and be supported with a package of benefits tailored to your needs.
As a member of our talent community, you will benefit from Elevate's curated training suite to enhance and develop your skills. You will have access to hands-on support, networking opportunities, and accessing the most up-to-date resources. By joining our global community of Talent, you will get the opportunity to work with our best top law firms and law department customers.
Equitability and inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business.
As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team - help us change the legal business landscape and make a dent in the legal universe.
$128k-180k yearly est. 2d ago
Director of Operations
ORS Partners 3.8
Senior operations manager job in Trenton, NJ
The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence.
The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position.
Key Responsibilities
Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions.
Develop and execute strategic operational plans that align with company objectives.
Lead teams across multiple departments, including finance, marketing, HR, and operations.
Manageoperational budgets, ensuring efficiency and fiscal discipline.
Identify, assess, and mitigate business risks to maintain stability and compliance.
Build competitive advantage through operational excellence and continuous improvement initiatives.
Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators.
Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction.
Implement technology-driven process enhancements to scale operations and improve quality.
Requirements
Bachelor's Degree required; advanced degree preferred.
Proven experience in operational leadership, preferably in a fast-paced, high-growth environment.
Strong analytical and data-driven approach to business management.
Critical thinker with excellent problem-solving and decision-making skills.
Ability to translate strategic goals into actionable plans with measurable outcomes.
Excellent communication and presentation skills.
Demonstrated integrity, professionalism, and commitment to company values.
High level of computer literacy and comfort with modern business technology.
Hands-on leadership style with attention to detail and follow-through.
Additional Information
This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration
$100k-168k yearly est. 2d ago
Business Insurance Division Manager
Hardenbergh Insurance Group 4.0
Senior operations manager job in Marlton, NJ
*We're Hiring: Business Insurance Division Manager*
We're seeking an experienced Business Insurance Division Manager to lead our Business Insurance - Client Services Division.
This leadership role is responsible for overseeing operations, driving team performance, and ensuring strong financial and service outcomes-all while aligning with HIG's goals and policies.
What You'll Do:
Lead, coach, and develop a high-performing insurance team
Oversee staffing, onboarding, performance reviews, and employee development
Manage division policies, workflows, and annual goals
Maintain strong carrier relationships and stay ahead of industry changes
Partner with senior leadership on strategic initiatives and special projects
What We're Looking For:
7-10 years leadership experience (Required)
7-10 years of insurance experience (Required)
Active NJ Property & Casualty Producer License (Required)
Must maintain a valid Driver's License and auto liability insurance (Required)
Proven leadership, communication, and problem-solving skills
Strong commitment to confidentiality and data privacy
Why Join HIG?
Work-Life Balance - Hybrid Schedule
Comprehensive Medical (Aetna Choice), Dental (Principal), Vision (Superior/Versant) (effective 1st of the month after hire)
Flexible Spending Account
Generous PTO (Personal Time Off) and VTO (Volunteer Time Off)
401K - Matching
Mentorship and Career Growth
Wellness Reimbursement Program
Tuition Reimbursement Program
If you're a strategic leader with a passion for business insurance and team development, we'd love to hear from you. Send resumes to: Shara D. Richardson - *******************
$95k-147k yearly est. 4d ago
Warehouse Operations Manager_Mandarin Fluency
Jusda Supply Chain North America
Senior operations manager job in Hamilton, NJ
Join our dynamic and fast-growing team, where you'll have the opportunity to lead impactful projects and drive meaningful change in our warehouse operations. At our company, we value innovation, efficiency, and employee growth. You'll collaborate with passionate professionals dedicated to operational excellence and customer satisfaction, all while contributing to a culture that recognizes and rewards your contributions.
Job Summary:
We are seeking a highly motivated Warehouse Manager to oversee and optimize our warehouse's daily operations, including inbound receiving, inventory management, outbound shipping, reverse logistics, and customer support. This role requires a dynamic individual who can lead cross-functional projects, streamline processes, and drive operational excellence to support the company's growth. The ideal candidate will have a proven ability to manage complex logistics operations, implement efficient processes, and maintain high customer satisfaction.
Key Responsibilities:
Operational Excellence: Lead and ensure peak efficiency and accuracy in warehouse operations, prioritizing customer satisfaction through effective supervision, training, and goal-setting for the warehouse team.
Inventory & Logistics Management: Oversee daily operations, ensuring precise inventory control and streamlined logistics processes.
Project Leadership: Manage end-to-end warehouse-related projects, including requirements gathering, development, testing, training, deployment, and post-launch support.
Effective Communication: Provide timely updates on project milestones, delays, and challenges to internal teams and key cross-functional stakeholders.
Process Optimization: Develop, document, and improve warehouse processes and reporting systems to achieve operational efficiency.
E-Commerce: Familiarity with e-commerce distribution processes is a must.
Qualifications & Requirements:
Experience: Minimum of 5+ years in warehouse operations with a strong track record of success.
WMS Expertise: Hands-on experience with Warehouse Management Systems (WMS) is required.
Customer & Vendor Collaboration: Proven ability to collaborate with clients and vendors, ensuring exceptional inventory management performance.
Process Development: Skilled in defining and improving processes, identifying key controls, and monitoring workflows to enhance operational effectiveness.
Bilingual Communication: Strong written and verbal communication skills in both English and Mandarin are required to engage effectively across all organizational levels.
$34k-43k yearly est. 4d ago
Operations Manager
Bossbites Inc.
Senior operations manager job in Red Bank, NJ
Frozen Pizza CPG | Retail-Focused
Reports to: Co-Founder
Type: Full-time
The OperationsManager will lead end-to-end operational execution for a fast-growing frozen pizza brand selling into regional and national retail. This role owns demand planning, manufacturing coordination, cold-chain logistics, inventory management, and retail service levels, ensuring product availability, cost discipline, and operational excellence as the business scales.
This position requires strong cross-functional collaboration with Sales, Finance, Brokers, Co-Manufacturers, and 3PL partners to support retail growth while protecting margins and service levels.
Key Responsibilities
Demand Planning & Sales Alignment
Own SKU-level demand forecasts by retailer, region, and time period
Incorporate promotional activity, new item launches, and seasonal trends
Partner with Sales and Brokers to align forecasts and mitigate risk
Translate forecasts into executable production and inventory plans
Manufacturing & Co-Manufacturer Management
Lead production planning and scheduling with co-manufacturing partners
Ensure ingredient and packaging availability aligned to production plans
Monitor quality, yields, and adherence to food safety standards
Proactively manage capacity constraints, changeovers, and lead times
Support commercialization of new products and packaging formats
Cold Chain Logistics & Distribution
Manage frozen warehousing and fulfillment partners (3PLs)
Coordinate frozen transportation (FTL/LTL)(work with logistics team)
Ensure temperature compliance and cold-chain integrity
Optimize logistics network and freight costs as distribution expands
Inventory & Shelf-Life Management
Maintain optimal inventory levels by distribution center and retailer
Manage lot control, FIFO, and expiration date compliance
Minimize shrink, write-offs, and obsolete inventory
Balance service levels with working capital efficiency
Retail Operations & Service Excellence
Oversee order fulfillment accuracy and OTIF performance
Ensure compliance with retailer routing guides and operational requirements
Manage shortages, substitutions, and service issues
Monitor and resolve retailer chargebacks and deductions
Support retail launches, promotions, and resets from an ops perspective
Cost & Margin Management
Track and manage COGS, freight, and warehousing expenses
Support pricing strategy and promotional margin analysis
Identify cost-reduction and efficiency opportunities
Partner with Finance to forecast and manageoperational budgets
Systems, Process & Scalability
Develop and document SOPs for forecasting, ordering, and fulfillment
Improve data visibility and reporting across operations
Support ERP, planning, or inventory system implementation
Contribute to S&OP processes as the organization matures
Qualifications
5+ years of experience in CPG operations, supply chain, or manufacturing
Experience with frozen or refrigerated foods strongly preferred
Proven experience supporting retail customers (regional or national)
Hands-on experience managing co-manufacturers and 3PLs
Strong analytical skills (Excel/Sheets; (Promomash, Netsuit, ERP experience a plus)
Ability to manage multiple priorities in a fast-paced environment
Core Competencies
Retail service mindset with strong attention to detail
Structured, proactive, and solutions-oriented
Strong communicator across internal and external stakeholders
Comfortable operating in a scaling, high-growth environment
Results-driven with a focus on execution and accountability
Compensation
Salary Range 150k-200k
Equity
Benefits
$80k-128k yearly est. 2d ago
Head of Subsection - Data Prod Support 1
Munich Re 4.9
Senior operations manager job in Princeton, NJ
Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.
We are seeking a full time Underwriter, Cyber & Techto join the Munich Re Specialty Group Insurance Services division to be a hybrid employee in our Schaumburg, IL office location reporting to Steve Pacheco, VP, Head of Cyber.
This is an opportunity to join a national Cyber Insurance Underwriting team in the US market - underwriting as a coverholder for Munich Re Lloyd's syndicate - delivering cross industry and sector (SME/Mid Market/Risk Management) Tech E&O and standalone cyber insurance and risk mitigation solutions to clients in North America.
Job Profile
Underwriting a book of Tech E&O, Cyber and related products in the US that include Technology Errors & Omissions and Stand-alone Cyber
Responsible for managing an existing renewal book of business and developing new business production and broker relationships
Maintaining a broad network of brokerage and client relationships
Determining terms, conditions and complex rating plans
Collaborate with team members to discuss a strategy on more complex
risks
Participate in industry events and networking opportunities to build relationships and enhance knowledge of the cyber insurance market.
Documenting underwriting files
Servicing accounts throughout the policy cycle
In conjunction with Munich Re syndicate and actuarial resources, support
current and future development of rating platforms
Interacting closely with 3rd party providers for the service delivery and
security monitoring and/or tools to ensure assets are being protected for
our customers
Analyze applications for cyber insurance coverage, evaluating the risk exposure of potential clients
Conduct thorough risk assessments and audits to determine the eligibility and terms of coverage for cyber insurance policies
Collaborate with brokers and agents to gather necessary information and clarify underwriting requirements
Stay informed about the latest trends, threats, and regulatory changes in the cybersecurity landscape to make informed underwriting decisions
Monitor and analyze claims data to identify trends and refine underwriting criteria accordingly
Job Requirements
Minimum of 3 years of professional lines/specialty insurance/risk management knowledge, ideally with a strong familiarity with Tech E&O, and cyber risks
Bachelor's degree required. Advanced degree or certifications strongly preferred
A strong understanding of best practices in Cyber security - including, layered security architecture; internet protocols; firewalls; VPN technologies, anti-virus and spam technologies; risk and vulnerability assessments, compliance
Experience with threat awareness and detection tools & techniques, and incident response plans
Knowledge and understanding of relevant legal, regulatory and privacy requirements, such as Personally Identifiable Information (PII) Protection and Payment Card Industry (PCI)/Data Security Standard. Prefer knowledge of privacy regulations and standards such as the CCPA, EU GDPR, GLBA, HIPAA, VPPA
Proven track record as a technical underwriter or broker
Demonstrate high level of technical expertise and product specific (Tech E&O) knowledge
Innovative thinker offering creative product ideas
Strong interpersonal communication and negotiation skills
Ability to effectively interact with all levels of internal and external business partners
Strong track record of working with brokers and clients, fostering strong relationships, and developing new distribution channels
Entrepreneurial thinking
Ability to travel
MRSGM N.A. is open to considering candidates in numerous locations, including Schaumburg, IL. The salary range posted below applies to the Company's Schaumburg, IL location. The base salary range anticipated for this position is $75,000 to $110,000. In addition, the Company makes available a variety of benefits to employees, including health insurance coverage, life and disability insurance, 401k match, paid holidays, sick time, and paid vacation. The salary estimate displayed represents the typical salary range for candidates hired in this position in Schaumburg, IL. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.
About Us
MRSGM N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.
SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.
RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.
Benefits
We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:
Generous healthcare plans
Voluntary dental & vision plans
401(k) plan
Flexible spending plans
Health Savings Accounts (HSA)
Paid time off
Paid holidays
Tuition reimbursement
Short/long term disability
Paid Parental Leave
Employee Assistance Program (EAP)
Employee Wellbeing Program
Community involvement
Life insurance
At MRSGM N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we're committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.
We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants requiring employer sponsorship of a visa will not be considered for this position.
California applicants, please review our CA Privacy Statement at:career-opportunities/
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$75k-110k yearly 2d ago
General Manager
Fetch Fulfillment
Senior operations manager job in Lakewood, NJ
Context
Fetch Fulfillment is a quickly-growing e-commerce-focused 3PL warehouse. The company was established in 2010 as Fusion Fulfillment and grew as a mom-and-pop until 2023, when it was acquired by the CEO and his group of investors with the goal of scaling into a nationally recognized platform.
Currently, Fetch counts 50+ brands as customers. We ship 1000 packages per day for these brands out of a single 18K SF facility in Lakewood NJ.
Fetch is seeing 5-10% month-over-month growth, driven by our reputation for unbeatable operating performance alongside some of the best tech in the industry. Other 3PLs may merge into Fetch over the next 1-3 years, driving even faster growth than we're already experiencing.
Given our growth, we now need a strong operations leader to continue scaling the team and delivering great outcomes for both current and incoming customers.
As this is a critical role for the company's success, it will report directly into the CEO.
Goals
Take over all aspects of operationsmanagement from the CEO within 90 days.
Create a high-performance operating culture with loyal, motivated, accountable staff.
Compensation
Total compensation: $116K annually, consisting of Base Salary and Performance Bonus
Base Salary: $90K base
Performance Bonus: $26K performance-based annual bonus, paid out as $500 every week - contingent on hitting 99.5% same-day shipping, 99.95% order-line fill rate, 0.05% mis-ship rate, and 350% labor leverage (invoiced labor dollars divided by direct-labor cost). These are reflective of Fetch's current operating performance and tracked live on company dashboards.
PTO: 3 weeks paid per year
401k: Available, with up to 6% company match (max allowed by law)
Health insurance: Fetch contributes up to 50% of the premium for any plan you buy for yourself + your family on getcovered.nj.gov
Requirements (will be tested during interview)
Hard skills
Bachelor's degree expected; Operations / STEM degrees preferred
Proven industrial-engineering skills: Lean / Six Sigma, time studies, process optimization
Proven ownership and execution against a continuous-improvement roadmap
Proven ability to fix a broken process
Proven ability to hire, onboard, and fire effectively across staff and management levels
Soft skills
Extreme ownership
Extreme attention to detail
Extreme drive & self-motivation
Extremely fast learner
Contagious passion & optimism
Admired leader
Superb oral communicator
Milestones
Internal-facing
Become forklift-certified and able to certify new forklift drivers for Fetch
Learn every process within the operation: Picking; Packing; Kitting; Receiving; Returns; Cycle Counts; Package intercepts; Cross-border shipments; B2B shipments
Support Fetch's Head of Customer Success on all customer-facing initiatives: new-customer launches, new-product launches, influencer campaigns, dead stock removals, peak season preparation, etc.
Document employee performance expectations in a handbook and share with current and new employees
Document every operational process and make it easy to train new hires
Be able to hire, onboard, and fire effectively at both staff and management levels, using metrics to hold staff accountable
Be able to hire, onboard, and fire temp workers for peak season
Build a resilient operation that does not require heroics from any one person. Test of success: any other person within Operations should be able to take 2 weeks off without jeopardizing Fetch's success.
Develop and execute on a continuous-improvement roadmap for the company, with particular focus on: Preparing for spikes in demand; Expanding warehouse capacity with racking & layout changes; Keeping shipping supplies in-stock
External-facing
Successively take over operational vendor relationships: carriers, staffing agencies, shipping supplies, utilities, contractors, machine dealers. Hold all vendors accountable for meeting Fetch's daily operating needs.
Price and execute new projects with customers, performing time-studies as needed
Operationally onboard all new customers brought in by the CEO & GTM team
$116k yearly 3d ago
Retail Parts Pro Store 8543
Advance Auto Parts 4.2
Senior operations manager job in Bensalem, PA
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$29k-43k yearly est. 2d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Senior operations manager job in Princeton, NJ
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
About the Team: The Event Audience & Operations team is a strategic partner and resource for the Wall Street Journal Leadership Institute and WSJ Events marketing and sales teams who are responsible for recruiting and retaining c-level and senior executives to the world's foremost influential business memberships and events. We equip ambitious professionals with the essential intelligence, events and tools they need to better lead their industries, grow their businesses and advance their careers. We provide highly specialized services that build on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community.
About the Role
Reporting to the Associate Director, Data & Audience, the role of the manager is to oversee the data management systems, project prioritization and delivery, and other critical audience development tasks for the WSJ Leadership Institute and live journalism events. This position will be focused on delivering best-in-class tools, data, processes, and systems, and will work closely with the DJ Engineering & IT teams to improve technology, analytics and efficiency in support of all lead generation, platform management and prospect reporting and analysis initiatives across the WSJ Leadership Institute membership business.
You Will:
+ Manage the project research queue and ensure delivery of quality prospect data for membership lead generation campaigns
+ Own the updates and maintenance process for key datasets, with an emphasis on Fortune 500 and competitive communities data
+ Be the point of contact for database platform integrations, overseeing and maintaining existing integrations and making recommendations for improvements, and project managing your recommendations through to implementation
+ Work closely with the Associate Director to build out reporting solutions, making recommendations on strategy based on observations and analysis.
+ Own training documentation and educational sessions ensuring the team is well versed and comfortable submitting data requests
+ Take the initiative to identify and solve complex business problems, asking questions and owning the project from the ground up.
+ Provide back up support for key business systems and platforms inclusive of AirTable, Cvent, Splash and Salesforce in support of Membership initiatives.
You Have:
+ 3-5 years of CRM, marketing/database automation and event management systems experience and project management; marketing experience a plus
+ An expert user on at least one industry leading CRM, marketing automation or event management system
+ The technical aptitude to master new SaaS systems quickly
+ Experience working with technology teams on implementation, migration of systems, new features or troubleshooting issues
+ Understands how to use automation to improve productivity and optimization
+ Proven ability to multi-task and adhere to tight deadlines in a fast paced, collaborative environment
+ Proven ability to work with multiple stakeholders across the business
+ Detailed oriented, with excellent written and oral communications skills
+ Ability to simplify and create focus amongst a complex organization and team
+ Strong leadership, diplomatic and problem solving skills
+ Must be entrepreneurial and self-starter with the ability to fully own and drive projects forward.
+ Ability to think strategically and execute methodically
+ Strong proficiency with Google Product Suite, Google Tag Manager and MS Office Suite, including Excel
+ Bachelor's Degree in appropriate field of study (Preferred)
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
Learn more about all our US benefits
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Marketing
Job Category: Marketing & Product Management
Union Status:
Non-Union role
Pay Range: $95,000 - $120,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 50235
$95k-120k yearly 32d ago
FVP, Customer Experience Director
Provident Bank 4.7
Senior operations manager job in Iselin, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The person in this role will have a passion for creating, coaching and driving excellent customer experiences and proficiency in collecting, analyzing, and synthesizing information to produce actionable outcomes for a best-in-class customer experience. The incumbent will oversee the day-to-day activities of the CX department. They will have a proven track record as a recognized customer experience leader and will drive thought leadership and a customer centric culture.
KEY RESPONSIBILITIES:
Constantly exploring new tools and techniques in the industry to help cross functional teams understand customer behavior across journeys
Manage relationship with journey analytics partners and define scope and strategy that's aligned with organizational strategic goals
Develop use cases to help showcase journey analytics capabilities to current and potential partners
Share learnings and capabilities with broader analytics community and advocate use of journey analytics data and tools in defining customer engagement and growth strategies across platforms
Develop programs, processes and tools to increase engagement between our customers and their solutions
Leads customer experience team, responsibilities and outcomes
Maintain current knowledge of major customer business processes at Provident, including evolving plans, while including needs for customer information. Participate in customer process journey mapping and other CX transformational initiatives.
Ensure gaps in customer satisfaction are identified and analyzed by CX team, with results and opportunities for improvement communicated effectively.
Identify, develop and deliver opportunities to develop advisory solutions to address customer problems and identify commercialization opportunities for the business lines.
Constantly evaluate opportunities to add critical customer behavior data to journey views to better understand customer needs and pain points
Track and maintain improvements made for customers as an outcome of above processes
Serve as an empowered representative for CX leadership in various meetings, and committees as appropriate.
Stay up to date on the latest CX trends and find opportunities to implement with organization
Participate in customer process journey mapping and other CX transformational initiatives
Design customer facing and employee facing materials to ensure brand, tone and messaging consistency.
Support partner teams with process flows and brand aligned scripting
Review documents, letters and website content to ensure customer centric messaging
Act as change agent and thought leader by capturing and sharing customer experience best practices across the organization.
Partner with customers to understand their views and insights, utilizing VOC feedback
Build a network of relationships internally and externally, with key partners and customers to stay current on issues impacting sales or growth
MINIMUM QUALIFICATIONS:
10 years + in Customer Experience, field with demonstrated hands-on experience in consumer and commercial markets.
Experience with insurance and wealth a bonus
Strategic thinker
Strong command of CX processes and CX data and analytics
Sound understanding of end-to-end customer journeys
Experience with tools and reporting structures of CX
Experience with CX listening software
Self-starter, self-motivated
Strong ability to multi-task
Adaptable to a highly changing environment
Familiarity with banking regulations
Excellent written and verbal communication skills
Ability to drive collaboration with cross-functional teams
EDUCATION
BA/BS degree or relevant experience
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$103,000 - $147,200 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
#LI-Hybrid
$103k-147.2k yearly 60d+ ago
Manager - Plant Operations
Airliquidehr
Senior operations manager job in South Plainfield, NJ
R10082449 Manager - Plant Operations (Open)
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We are looking for you !
Pay: $111,500.00 - $127,500.00
Travel: Minimal
The Plant OperationsManager is responsible for supervising and coordinating activities of workers engaged in producing and repackaging of compressed and liquid gases cylinders, correcting unsafe acts or conditions without delay, and assigning job tasks to workers according to customer needs, current stock levels and workers' expertise.
Responsibilities
The Plant OperationsManager is responsible for supervising and coordinating activities of workers engaged in producing and repackaging of compressed and liquid gases cylinders, correcting unsafe acts or conditions without delay, and assigning job tasks to workers according to customer needs, current stock levels and workers' expertise
Operates and safely maintains the plant for pumping or repackaging of gases into cylinders while ensuring compliance with all federal, state, local and company policies, procedures, regulations and laws
Maintains a neat, clean and orderly plant appearance
Studies production schedules and estimate worker-hour requirements for completion of job assignments
Establishes and/or adjusts work procedures to meet production schedules
Implements measures to improve production methods, equipment performance, and product quality
Modifies working conditions and use of equipment to increase efficiency of work crew
Ensures all safety rules are strictly observed and safety training is regularly scheduled, conducted and documented
Interpret company policies to workers and enforce safety regulations
Ensures all injuries and accidents are properly investigated and reported within 24 hours
Analyzes and resolves, or assists workers in solving, work related problems
Recommends and/or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures
Ensures associate issues, grievances, etc
are effectively handled
Manages and leads subordinate supervisors to provide leadership
Initiate and/or suggest plans to motivate workers to achieve goals
Provides coaching and corrective action promptly, to ensure that poor performers are identified, documented and improved to acceptable performance, or released
Trains new workers and cross trains associates to continue production during personnel shortages
Maintains time and production records and approves overtime when essential, while keeping overtime at acceptable levels
Additional duties and projects as may be assigned
Employee may frequently be required to transverse through manufacturing and/or office locations
Employee will frequently be required to actively listen and exchange information
Employee will be required to observe and assess information received via computer
Requires use of computer, telephone and operation of a fork-lift
Occasionally may be required to move up to 60 pounds or more with the aid of material handling equipment
While performing the duties of this job, the employee is occasionally exposed to moving office/production machine parts
Minimal travel required
Work space is one that contains moving mechanical parts and risk of electric shock
Requires both indoor & outdoor environments in various seasonal weather conditions
Work environment may contain loud noises and odors that may last for long periods of time or on a continual basis
________________________Are you a MATCH?
Required Qualifications
High School Diploma or GED
A total of five (5) years of industry experience to include a minimum of two (2) years of demonstrated experience working in a supervisory/leadership role
Intermediate knowledge of Microsoft Office applications (Word, Excel, and Outlook)
Strong analytical skills and a thorough understanding of how to leverage metrics and related tools to improve production efficiency and effectiveness
Excellent oral and written communication skills
Communication skills that ensure a smooth flow of information between self and others through clear speaking and writing, encouragement of open expression of ideas, and effective listening
Strong interpersonal skills with the ability to deal effectively with others in both favorable and unfavorable situations regardless of status of position
Accepts cultural diversity and establishes effective working relationships
Demonstrated knowledge of addition, subtraction, multiplication, and division in all units of measure using whole numbers, fractions and decimals
Ability to compute rate, ratios, and percent
Strong verbal and written communication skills
Self-starter; self-motivated; well organized; ability to work independently
Detail oriented with the ability to complete handwritten compliance documentation neatly and accurately
Demonstrated dedication to product quality and customer satisfaction
Able to operate a fork-lift
Employee may be required to remain stationary for extended periods of time
Must be able to work in temperatures ranging from -10 to over 100 degrees
Preferred Qualifications
Prior experience with compressed/packaged gases
Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future. This position is not open for non-immigrant visa sponsorship.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
$111.5k-127.5k yearly Auto-Apply 17d ago
Director Warehouse Operations
Cardinal Health 4.4
Senior operations manager job in Edison, NJ
Our Medical Products & Distribution business is currently looking for a Director of Warehouse Operations (DO) to lead and support the day to day operations for our Medical Distribution Center located in Edison, New Jersey. This leader will have financial and operational responsibility for a 230,000 square foot Distribution Center. This Distribution Center services hospitals and surgery centers in New Jersey and New York City. The successful candidate will have direct/indirect responsibility for over 60 Distribution employees, as well as oversight and dotted-line responsibility for the Penske-managed private fleet, which totals 1 supervisor and 21 drivers, along with associated equipment. Sales and pick volume out of the Edison facility are in excess of $100M and 865,000 picks annually.
Responsibilities:
Total pipeline logistics, planning, employee engagement, and development to include management of Inbound, Outbound, Quality Inventory Control, EHS, QRA, Sox Compliance, transportation, and maintenance of facility and grounds.
Responsible for supervisory and employee development, which includes, but is not limited to training, coaching, counseling and performance appraisals.
Monitors warehouse productivity, adheres to budget requirements, and obtaining Distribution Center objectives and operations goals.
Manages facility metrics. Prepares and submits daily, weekly, and monthly production reports. Owns site P&L.
Manages a staff of employees to ensure the timely distribution and receipt of product while meeting the Distribution Center standards of budget, policies, procedures, and quality.
Coordinates the maintenance of warehouse equipment, guiding both preventive maintenance programs and coordinating all necessary repairs.
Ensures warehouse personnel have safe, efficient equipment in order to perform the distribution functions. Recommends and implements programs, policies, and strategies to increase production and efficient space utilization within the facility.
Ensures quality service is provided to the customers, and ensures prompt follow-through on customer correspondence, complaints and inquiries related to the shipment of merchandise and stock-on-hand.
Acts as a strategic partner for customers to understand customer needs and issues and ensure that the customers receive satisfactory standards of services. Participates in customer initiatives and provides operations input.
Ensures that the corporation's Core Values are consistently promoted and practiced.
Works with peers within and outside the region on national projects as needed.
Host various teams at the facility, both internal and external, and provide facility support as needed.
Continue to look for creative ways to improve the facility and operations through established standards and new ideas. Ability to successfully manage multiple competing priorities.
Helps build up VOE Scores by promoting employee engagement in solutions and improvements.
Other duties as assigned.
QUALIFICATIONS:
Bachelor's degree in related field, or equivalent work experience, preferred.
Proven leadership capabilities, including ability to manage diverse personalities/skill sets in a changing environment. Experienced site leader who enjoys being visible & engaged.
Strong ability to lead, motivate, develop, and manage teams, fostering accountability and continuous improvement.
Understanding of relevant safety, quality, and regulatory standards. Warehouse Operations experience across multiple industries and/or Supply chain experience preferred. FDA regulated industry preferred.
Experience with budgeting, cost control, and managing P&L.
Excellent analytical, decision-making, and strategic planning skills to resolve complex issues and improve processes.
Exceptional interpersonal, verbal, and written communication skills for stakeholders and team engagement.
Certifications like PMP or Six Sigma are often beneficial.
Critical Thinking & Decision-Making: Ability to make sound, objective decisions in high-pressure situations.
Anticipated pay range: $103,800 - $195,000
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
*
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Application window anticipated to close: 2/3/2026 *if interested in opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$103.8k-195k yearly Auto-Apply 3d ago
Senior Director of Field Service Operations
Marco 4.5
Senior operations manager job in Middletown, PA
/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business.
ESSENTIAL FUNCTIONS
▪Exemplify Marco's vision, mission and values and Gold Standard culture.
▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA.
▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value.
▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation.
▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals.
▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives.
▪Provide management, direction and mentorship to Field Services division leadership and personnel.
▪Recruit, attract and retain key personnel.
▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company.
▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities.
▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity.
▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups.
▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met.
▪Attend required company and departmental meetings.
▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
- Bachelor's degree or equivalent 10 years+ of industry experience.
Licenses and Certifications
- Valid Driver's License, proof of personal insurance and an acceptable driving record.
REQUIRED SKILLS
1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus.
2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook.
3.Excellent communication and presentation skills.
4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor.
5.Excellent negotiation skills.
6.Energetic, forward-thinking, and creative.
7.Highly decisive possessing a “big picture” perspective.
8.Treat people with respect, work with integrity and ethically and uphold organizational values.
$79k-111k yearly est. 16h ago
Senior Supervisor, SC Operations - 1st Shift
GXO Logistics Inc.
Senior operations manager job in Monroe, NJ
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
1st Shift, Monday - Friday, 8:00am - 5:00pm
As the Senior Supervisor of SC Operations, you will focus on building a culture that supports high employee morale and ensures company policies and procedures are met. We want to utilize your experience to improve employee engagement and maintain clear and frequent communication on every level. When you join our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
Pay, benefits and more.
The annual salary range for this role is $63,350 - $95,025 / Year. GXO, in good faith, believes this is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in New Jersey. This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees. You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
What you'll do on a typical day:
* Establish work schedules, assign jobs and train staff
* Guide, counsel and encourage employees; improve potential and champion high standards
* Establish and maintain effective relationships with onsite customers and other key partners
* Provide a safe and secure work environment through training and safety inspections
* Assist with evaluating employee performance, providing written and verbal feedback
* Implement and carry out all company policies, procedures and standards
What you need to succeed at GXO:
At a minimum, you'll need:
* 3 years of relevant experience
* Experience with Microsoft Office and computerized scanner equipment
* Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
It'd be great if you also have:
* Bachelor's degree in Logistics or a related field, or equivalent related work or military experience
* 3 years of managerial/supervisory experience
* Bilingual English/Spanish
* Experience in an AS9100 or ISO environment
* Warehousing or Third-Party Logistics (3PL) experience
* Strong problem-solving techniques
* Proven ability to follow, promote and implement safety programs
This job requires the ability to:
* Lift objects of various shapes, sizes and weights
* Stand, sit or walk for extended periods of time
* Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
* Tolerate hot or cold warehouse environments
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
$63.4k-95k yearly 19d ago
Director of LTL and Warehousing Operations
Top Talent
Senior operations manager job in Berlin, NJ
Job Title: Director of LTL and Warehousing Operations Reports To: Vice President / President
Salary: $100-125K + incentives Job Type: Full-Time | Exempt
Industry: Transportation / Logistics / LTL Trucking
Position Summary:
The Company is seeking a dynamic and results-driven Director of Operations to oversee and optimize all aspects of our asset-based Less Than Truckload (LTL) and Warehouse operations. This leadership role is critical in driving efficiency, maintaining service excellence, managing cost control, and ensuring compliance across cross-dock, warehouse, and fleet operations.
Key Responsibilities:
Provide strategic leadership and direction for the LTL operation.
Drive performance metrics including on-time delivery, dock efficiency, cost per shipment, and claims ratio.
Oversee dispatch, linehaul, pickup & delivery, and cross-dock operations.
Develop and enforce standard operating procedures (SOPs) to ensure consistency, compliance, and safety.
Manage and support all terminal operations and warehouse personnel.
Collaborate with Sales, Customer Service, and Maintenance departments to ensure seamless end-to-end service.
Lead continuous improvement initiatives, including process optimization and technology integration (TMS, routing, telematics).
Ensure compliance with DOT regulations, OSHA standards, and company policies.
Analyze operational data to identify trends, opportunities, and risks.
Recruit, mentor, and develop high-performing operational teams.
Manage budgets, P&L statements, and cost-control strategies.
Qualifications:
Minimum of 5-10 years of progressive experience in transportation, logistics, or LTL operations.
Proven leadership experience managing multi-site or regional trucking operations.
Deep understanding of LTL pricing, freight handling, and network optimization.
Strong knowledge of DOT regulations, ELD compliance, and safety practices.
Experience with TMS, dispatch software, and transportation KPIs.
Excellent communication, analytical, and decision-making skills.
Ability to travel up to 10% as needed.
$100k-125k yearly 60d+ ago
Sr. Supervisor, Operations - 3rd Shift (Onsite)
RTX
Senior operations manager job in Middletown, PA
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here: **********************************************************************************************
Security Clearance:
None/Not Required
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
What You Will Do:
This position supervises entry and intermediate professional level employees or team leaders of production employees and sets day-to-day goals. The person in this role also manages cell productivity and guides scheduling, sequencing of work, and production innovation to optimize production. This is a Third Shift position. Training period required on First Shift.
Responsibilities:
Ensures all quality related items for multiple cells or a complex cell are complete and documented to meet established quality standards.
Guides cost reduction and process improvement in multiple cells or a complex cell to ensure efficiency of operations and cost effectiveness.
Plans and executes scheduling for multiple cells or a complex cell to meet production schedules.
Guides the sequencing of work, such as build and delivery, for multiple cells or a complex cell to optimize productivity.
Supervises activities for materials and logistics problem resolution for multiple cells or a complex cell to ensure availability of materials and smooth operations.
Manages cell performance and productivity for multiple cells or a complex cell to maximize productivity.
Guides production innovation, including additive manufacturing, for multiple cells or a complex cell to enhance production capabilities.
Interfaces with customers to understand customer needs and issues and ensure that the customers receive satisfactory standards of service.
Qualifications You Must Have:
Advanced degree and 3+ years of experience in Manufacturing, Engineering, Quality or Aerospace Industry; OR Bachelor's degree and 5+ years of relevant industry experience
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
Qualifications We Prefer:
Degree in STEM field; Mechanical and Aerospace Engineering fields preferred.
Working knowledge of shop practices, policies, and procedures governing manufacturing engineering support requirements as well as work instruction documentation for manufacturing processes
Personnel management experience in a technical industry; engineering team leadership preferred.
Knowledge of Aerospace manufacturing and understanding of technical data requirements
Experience with the oversight of data integrity, reporting requirements, and key accountability metrics
Project management experience and ability to prioritize work in a fast-paced environment.
Experience with problem-solving tools such as root cause and corrective actions (RCCA)
Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma).
Learn More & Apply Now:
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$52k-88k yearly est. Auto-Apply 9d ago
Sr. Supervisor, Operations - 3rd Shift (Onsite)
RTX Corporation
Senior operations manager job in Middletown, PA
**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons.
For a complete definition of "U.S. Person" go here: **********************************************************************************************
**Security Clearance:**
None/Not Required
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
**What You Will Do:**
This position supervises entry and intermediate professional level employees or team leaders of production employees and sets day-to-day goals. The person in this role also manages cell productivity and guides scheduling, sequencing of work, and production innovation to optimize production. This is a Third Shift position. Training period required on First Shift.
Responsibilities:
+ Ensures all quality related items for multiple cells or a complex cell are complete and documented to meet established quality standards.
+ Guides cost reduction and process improvement in multiple cells or a complex cell to ensure efficiency of operations and cost effectiveness.
+ Plans and executes scheduling for multiple cells or a complex cell to meet production schedules.
+ Guides the sequencing of work, such as build and delivery, for multiple cells or a complex cell to optimize productivity.
+ Supervises activities for materials and logistics problem resolution for multiple cells or a complex cell to ensure availability of materials and smooth operations.
+ Manages cell performance and productivity for multiple cells or a complex cell to maximize productivity.
+ Guides production innovation, including additive manufacturing, for multiple cells or a complex cell to enhance production capabilities.
+ Interfaces with customers to understand customer needs and issues and ensure that the customers receive satisfactory standards of service.
**Qualifications You Must Have:**
+ Advanced degree and 3+ years of experience in Manufacturing, Engineering, Quality or Aerospace Industry; OR Bachelor's degree and 5+ years of relevant industry experience
+ U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
**Qualifications We Prefer:**
+ Degree in STEM field; Mechanical and Aerospace Engineering fields preferred.
+ Working knowledge of shop practices, policies, and procedures governing manufacturing engineering support requirements as well as work instruction documentation for manufacturing processes
+ Personnel management experience in a technical industry; engineering team leadership preferred.
+ Knowledge of Aerospace manufacturing and understanding of technical data requirements
+ Experience with the oversight of data integrity, reporting requirements, and key accountability metrics
+ Project management experience and ability to prioritize work in a fast-paced environment.
+ Experience with problem-solving tools such as root cause and corrective actions (RCCA)
+ Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma).
**Learn More & Apply Now:**
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
$52k-88k yearly est. 7d ago
Senior Director of Field Service Operations
Marcoculture
Senior operations manager job in Middletown, PA
/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business.
ESSENTIAL FUNCTIONS
▪Exemplify Marco's vision, mission and values and Gold Standard culture.
▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA.
▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value.
▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation.
▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals.
▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives.
▪Provide management, direction and mentorship to Field Services division leadership and personnel.
▪Recruit, attract and retain key personnel.
▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company.
▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities.
▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity.
▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups.
▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met.
▪Attend required company and departmental meetings.
▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
- Bachelor's degree or equivalent 10 years+ of industry experience.
Licenses and Certifications
- Valid Driver's License, proof of personal insurance and an acceptable driving record.
REQUIRED SKILLS
1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus.
2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook.
3.Excellent communication and presentation skills.
4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor.
5.Excellent negotiation skills.
6.Energetic, forward-thinking, and creative.
7.Highly decisive possessing a “big picture” perspective.
8.Treat people with respect, work with integrity and ethically and uphold organizational values.
How much does a senior operations manager earn in Jackson, NJ?
The average senior operations manager in Jackson, NJ earns between $106,000 and $207,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Jackson, NJ
$149,000
What are the biggest employers of Senior Operations Managers in Jackson, NJ?
The biggest employers of Senior Operations Managers in Jackson, NJ are: