Assistant Operating Director
Senior operations manager job in Seattle, WA
Seattle, Washington | Full-Time | Leadership Role | $60,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$60,000 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends)
Education:
Bachelor's (Preferred)
Experience:
Leadership: 2 years (Preferred)
Schedule management: 2 years (Preferred)
Hiring: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Ability to Commute:
Seattle, WA 98119 (Preferred)
Work Location: In person
General Manager
Senior operations manager job in Renton, WA
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave
Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates
Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
Qualifications
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver's license required
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Crash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
Posted Min Pay Rate
USD $80,250.00/Yr.
Posted Max Pay Rate
USD $150,000.00/Yr.
General Manager, University Village
Senior operations manager job in Seattle, WA
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
General Manager (Store 167 Lake Forest Park, WA)
Senior operations manager job in Seattle, WA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Ace Retail Group policies and procedures.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
Responsible for maintenance of back stock levels.
Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Provide assistance in the overall general maintenance of the store.
Ensure forklift operations and receiving is completed in a safe and efficient way.
Ensure weekly price changes are being completed.
Ensure monthly cycle counts and negative on hand reports are being completed.
Ensure signage is current in the entire store.
Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
Ensure special orders and rain-checks are being completed properly.
Ensure ad signage and products are ready for the customers.
Perform all other duties as assigned.
Store Support Operations
Responsible for the P & L and other corresponding reports.
Assist District Manager with the budget process for sales and expenses.
Manage payroll and other controllable expenses.
Responsible for the implementation of Store Support programs.
Attend trade shows and seminars with company guidance.
Responsible for successful Loss Prevention, Safety and Internal Audits.
Assist with special projects within the district as set forth by the District Manager.
Hiring and Training of Associates
Conduct weekly management staff meetings.
Ensure effective training and development of all associates.
Recruit prospective associates for possible management positions throughout Ace Retail Group.
Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
Actively recruit and promote the advancement of Ace Retail Group associates.
Leadership
Become an integral part of the community in which you live and work through civic organizations and being community minded.
Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
Lead by example; be approachable by all associates and customers.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Must have previous retail management experience. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $83,000 Annual Salary
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
TikTok Shop - Site Operations Manager
Senior operations manager job in Seattle, WA
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
Team Overview
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization.
Responsibilities
* Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL
* 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements
* Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA
* Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements
* By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI
* Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day
* Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications
* Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business
* Exceptional Data Analysis and understanding of WMS systems
* Excellent communication, cross-team collaboration, and project management skills
Preferred Qualifications
* Overseas Warehouse and 3PL Warehouse Management experience is preferred
* International e-commerce logistics experience is preferred
Customer HQ Selling Director
Senior operations manager job in Issaquah, WA
We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development.
Key Responsibilities:
+ Define and execute eComm strategies to drive total Sales of the Amazon business.
+ Identify and lead developments of new ideas, techniques, procedures, services, or products.
+ Analyze sales data to identify opportunities for growth and improvement.
+ Collaborate with cross-functional teams to improve online customer experience.
+ Stay updated on latest e-commerce trends and apply relevant insights to our strategy.
+ Develop internal and external customer strategic relationships.
+ Work with minimal supervision while determining work priorities and defining how work should be accomplished.
+ Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations.
+ Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements.
Job Qualifications
+ Bachelor's degree in Business, Marketing, or a related field.
+ Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon.
+ Knowledge of SEO best practices.
+ Strong analytical skills with the ability to interpret data and make data-driven decisions.
+ Demonstrated ability to drive sales strategies and achieve growth objectives.
+ Demonstrated leadership skills with experience in managing customer-oriented teams.
+ Strong communication skills with the ability to influence both internally and externally.
+ Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products.
+ Experience in developing strategic relationships within an organization.
+ Able to work independently and make decisions within the scope of the role.
+ Prior experience in managing & leading a team is preferred.
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* .
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Schedule
Full time
Job Number
R000142345
Job Segmentation
Experienced Professionals
Starting Pay / Salary Range
$164,000.00 - $210,000.00 / year
Director, Pricing Operations
Senior operations manager job in Bellevue, WA
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
Director, Pricing Operations
Okta is seeking a Director, Pricing Operations to lead and scale the function responsible for transforming pricing strategy into seamless go-to-market execution. As the head of this relatively new and critical department, you will define the long-term vision, lead and grow a high-performing team, and establish the operational infrastructure required to support Okta's rapid innovation and market expansion.
You will be the executive architect of the pricing launch process, driving efficiency and scale across the entire organization. This role requires a blend of high-level strategic transformation and rigorous operational excellence, ensuring that our business systems, policies, and go-to-market teams are fully equipped to handle increasingly complex product portfolios.
What you'll be doing
As the leader of the Pricing Operations function, your responsibilities include:
* Define and build the roadmap for the Pricing Operations function, establishing engagement frameworks and standards for the entire company.
* Lead high-level partnerships with Pricing Strategy, Product, Legal, Finance, GTM, and Business Technology to evaluate the operational impact of initiatives and ensure global launch readiness.
* Drive enterprise-wide projects to optimize and automate pricing processes, from SKU creation to revenue recognition and reporting.
* Oversee the development of comprehensive launch plans, ensuring the SKU catalog is maintained and that GTM teams are prepared for new pricing models.
* Direct the strategy for sales enablement and pricing training, gathering feedback from GTM teams to continuously improve the quality and effectiveness of content.
* Synthesize complex data into clear status reports and strategic recommendations for executive leadership and cross-functional stakeholders.
* Act as the primary authority on pricing architecture, product configuration, and go-to-market operational processes.
What you'll bring
* The ideal candidate is a "dot-connector" who thrives in a fast-paced environment and possesses the following:
* Bachelor's degree in Business, Finance, Engineering, Computer Science, or a related field.
* 10+ years of experience in business operations or program management, with a significant portion in a SaaS or enterprise software environment.
* 5+ years of specialized experience in Pricing Operations or Pricing Strategy, including experience leading teams.
* Proven track record of building and managing high-performing teams and driving complex, cross-functional execution at scale.
* Ability to quickly grasp complex business models and apply structured thinking to transform legacy processes.
* Exceptional collaboration skills with the ability to influence and communicate effectively across all levels of the organization.
* A learner mentality combined with an owner mindset-someone who is action-oriented and driven by outcomes.
#LI-CM2
#LI-hybrid
P24404_3324079
Okta's Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company's actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It's our expectation that our managers and leaders embody these core competencies:
* Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
* Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
* Develops Talent: Developing people to meet both their career goals and the organization's goals.
* Drives Results: Consistently achieving results, even under tough circumstances.
* Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $197,000-$295,000 USD
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ****************************
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$176,000-$264,000 USD
What you can look forward to as a Full-Time Okta employee!
* Amazing Benefits
* Making Social Impact
* Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! **************************************
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at *********************************************
U.S. Equal Opportunity Employment Information
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Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
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Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ******************
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* Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
* Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
* Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
* Partial or complete paralysis (any cause)
* Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
* Short stature (dwarfism)
* Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
Okta
The foundation for secure connections between people and technology
Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
Director of Customer Success & Growth
Senior operations manager job in Seattle, WA
At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.
We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.
Join us and be part of a team that's making a real difference in education-one conversation at a time.
As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle.
This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do:
Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability.
Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance.
Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health.
Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes.
Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making.
Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management.
Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting.
Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers.
Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments.
Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful.
What You'll Bring to the Table:
Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale.
Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization.
Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline.
Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations.
Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes.
Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence.
Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle.
Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers.
A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow.
We Offer:
Comprehensive medical, dental, and vision coverage
401K with company match: 100% of the 1st 3% and 50% of the next 2%
Flexible PTO
Competitive Leave Policies
13 paid holidays, plus a week off between Christmas and New Year's
Eligible for up to a 10% annual bonus based on company and individual performance
At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.
Auto-ApplyMedical Services Operations Manager
Senior operations manager job in Seattle, WA
Purpose The Medical Operations Manager provides strategic and operational leadership for Medical Assistants (MAs) across multiple clinical sites. This role oversees all medical back-office operations, including staff supervision, daily clinic scheduling, workflow standardization, and medical supply management. The Manager is responsible for optimizing patient care delivery and supporting positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement.
Health, Wellness & Retirement Benefits:
* Medical, Dental & Vision insurance
* Paid time off & paid holidays
* Retirement with contribution match
* Life & AD&D, pet insurance
* Employee assistance program, & more!
Compensation:
* The target wage range for this position is $83,699.20 to $102,232.00 annually.
* Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons.
Primary Responsibilities:
* Provide direct supervision, coaching, and professional development for a regional team of 10-25 MAs (including Float MAs)
* Lead recruitment, onboarding, orientation, annual evaluations, and corrective actions in partnership with HR and site leadership.
* Conduct regular 1:1s and learning conversations to support staff growth, retention, and performance.
* Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation.
* Establish, implement, and monitor standardized workflows for all back-office clinical operations, ensuring alignment with organizational standards and regulatory requirements.
* Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning.
* Oversee site-level medical supply ordering, inventory control, and clinical equipment maintenance in partnership with facilities and site leadership.
* Support clinic sites as points of contact for lab-related operations, including relationships with LabCorp and internal stakeholders.
* Ensure all MAs are current in required skills training, competencies, and documentation, in alignment with patient safety and care standards.
* Review, maintain and coordinate the MA Float pool calendar to account for vacations, illness, long and short-term absences, and meetings while maintaining adequate clinic coverage
* Coordinate and support onboarding, training, and evaluation of float pool staff, students, and volunteers placed at clinics within the region.
* Monitor changes in MA Scope of Practice in state or federal law and implement practice changes in accordance with laws.
* Act as a resource for MA staff and leaders regarding clinical practice, policies and procedures; develop and implement new policies and procedures in collaboration with clinical and operations leadership.
* Ensure timely completion of credentialing and recredentialing by tracking deadlines, resolving barriers, and coordinating with credentialing, HR, and site leadership to maintain compliance and prevent care disruptions.
* Facilitate training and support staff in pursuing advanced skills and leadership pathways.
* Develop and implement comprehensive training plans and curricula tailored to the needs of MA apprentices, ensuring alignment with industry standards and regulatory requirements.
* Coordinate and oversee the recruitment, selection, and onboarding processes for new apprentices, fostering a supportive and inclusive learning environment.
Required Knowledge:
* Knowledge of HIPAA and privacy regulations related to handling confidential staff and patient information.
* Understanding of team supervision, performance management, and staff development best practices.
* In-depth knowledge of medical back-office workflows and procedures, including patient rooming, vital signs, point-of-care testing, immunizations, infection control standards, and documentation requirements.
* Understanding of medical terminology, clinical instruments, common ambulatory procedures, and patient care needs in a primary care setting.
* Familiarity with Medical Assistant scope of practice, certification standards, and regulatory requirements in Washington State, including DOH and WAC guidelines.
* Knowledge of electronic medical records systems (Epic preferred), including charting workflows, encounter documentation, care team tasking, and basic reporting capabilities.
* Understanding of team-based care models in outpatient clinics and the supervisory needs of Medical Assistants and support staff.
* Knowledge of principles of staff development, performance evaluation, and change leadership in clinical settings.
* Awareness of cultural humility, equity, and inclusion practices when working with diverse staff and patient populations.
* Knowledge of effective communication techniques for team facilitation, coaching, and performance-related documentation.
* Understanding clinic inventory and supply chain processes, including ordering cycles, usage monitoring, and cost control strategies.
Required Skills:
* Demonstrated ability to supervise, coach, and support large or dispersed teams (10-25 staff), including performance management and engagement.
* Strong leadership and interpersonal skills to guide, motivate, and develop effective teams across multiple clinical locations.
* Proven ability to lead operational changes, standardize workflows, and implement clinical process improvements.
* Effective verbal and written communication skills, including the ability to lead meetings, conduct trainings, and convey information clearly.
* Proficient with Microsoft Office Suite and other business applications (e.g., Word, Excel, Outlook, Teams, PowerPoint) as well as scheduling tools.
* Strong organizational and time management skills, including the ability to balance long-term planning with urgent operational needs.
* Sound judgment and prioritization skills in high-pressure, fast-paced environments.
Preferred Skills:
* Proficiency using scheduling software or comparable operational tools.
* Experience using electronic medical records (Epic preferred), including navigation and reporting functions.
Required Abilities:
* Ability to build collaborative relationships across teams and matrix departments while maintaining appropriate professional boundaries.
* Ability to handle sensitive conversations with empathy and discretion from a trauma informed lense (TIC), including those involving staff performance or interpersonal concerns.
* Ability to work with individuals of diverse racial, ethnic, cultural, gender, and socioeconomic backgrounds, with demonstrated cultural humility.
* Ability to navigate change, demonstrate resilience, and adapt to evolving priorities, staffing needs, and clinic operations.
* Ability to identify issues, develop solutions, and lead others through problem-solving processes.
Preferred Abilities:
* Ability to supervise across multiple sites or service lines and coordinate among geographically dispersed teams.
Education/Experience Requirements:
* High School diploma or equivalent experience
* Completed an accredited Medical Assistant program
* Active WA state Medical Assistance licensure
* 2 years of clinical experience with required licensure
* 2 years of leadership of Medical Assistants
* Active CPR/BLS
Preferred Requirements:
* Bachelor's degree in healthcare administration, health care, or health sciences
* Relevant health care/leading certifications
* 3 years of clinical experience with required licensure, and 3 years or more of leadership of Medical Assistants.
About Neighborcare Health:
Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan.
We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.
Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health.
Learn more about us here.
The full job description is available upon request
Senior Project Manager - Government Operations
Senior operations manager job in Tacoma, WA
Job Description
Are you an experienced Federal Construction Project Manager with a passion for leading high-stakes government contracts? Do you have a proven track record in federal contracting, DOD, and government operations? If so, we want to hear from you!
We are seeking a Senior Project Manager with expertise in Federal Government construction, contracting, and telecommunications infrastructure to oversee large-scale, multi-million-dollar federal projects. This role requires a deep understanding of Federal Acquisition Regulations (FAR), government procurement, contract administration, and compliance. This role will be in person, based out of our office located on JBLM, WA.
As a Senior Project Manager - Government Operations, you will manage all aspects of federal projects from pre-construction through execution and closeout. You will work closely with contracting officers, government officials, and subcontractors to ensure successful project delivery within scope, schedule, budget, and federal regulatory requirements.
What You'll Do:
Lead and oversee Federal Government contracts and programs, ensuring full compliance with FAR, DFARS, and other government regulations.
Manage the complete lifecycle of federal construction, electrical, and telecommunications projects from bidding and procurement to execution and closeout.
Act as the primary point of contact with federal agencies, contracting officers, and key stakeholders.
Oversee subcontractor management, performance monitoring, and adherence to prevailing wage laws, Davis-Bacon Act, and Buy American provisions.
Develop and execute project strategies to mitigate risks, maintain cost control, and ensure contract compliance.
Work alongside the General Manager and executive leadership to align project goals with company objectives.
Drive operational excellence by implementing best practices in scheduling, project controls, and financial forecasting.
What We Are Looking For:
Proven Experience in Federal Contracting & Project Management
Experience managing multi-million-dollar Federal Government contracts in construction, electrical, or telecommunications.
Deep understanding of federal procurement, and RFP/RFQ processes.
Prior experience working with agencies such as DOD, VA, GSA, Army Corps of Engineers, NAVFAC, or other federal entities.
Technical Expertise & Compliance Knowledge
Strong grasp of Federal Acquisition Regulations (FAR), Davis-Bacon Act, Buy American Act, and Section 889 compliance.
Ability to navigate government reporting requirements, security clearances, and contractor performance evaluations (CPARS).
Experience in estimating, forecasting, and scheduling within federal contracting frameworks.
Leadership & Execution
A results-driven leader with proven experience managing teams, subcontractors, and contract compliance.
Ability to oversee multiple concurrent federal projects, ensuring adherence to government quality and safety standards.
Excellent communication skills for collaborating with contracting officers, stakeholders, and executive teams.
Why Join Us?
Work on High-Profile Federal Contracts - Contribute to mission-critical government infrastructure projects. This is a Safety Sensitive position.
Competitive Salary & Performance-Based Bonuses - Earn a rewarding compensation package aligned with your expertise.
Career Advancement Opportunities - Grow within a fast-expanding federal contracting division. Connecting your future is important to us.
Collaborative Work Environment - Be part of a team that values integrity, quality, and excellence in government operations.
Benefits:
Comprehensive Benefits Package - Medical, Dental, Vision, FSA, and matching 401k.
Company-Paid Long-Term Disability & Life Insurance.
Paid Time Off (PTO) & Holidays - Increasing with tenure.
Career Development & Training - Stay at the forefront of federal contracting and compliance trends.
About Cannon Companies:
Established in 1985, Cannon Companies is a nationwide utilities contractor specializing in electrical, telecommunications, and civil infrastructure for Federal, State, and Commercial projects. With a strong emphasis on safety, quality, integrity, and teamwork, our mission is to connect the future through innovation and excellence.
We are committed to hiring top-tier professionals in federal contracting and developing a workforce that thrives in the complex world of government project execution. Our employees are our greatest asset, and we invest in their success through competitive compensation, career growth, and a culture of excellence.
Ready to Join a Leading Federal Contracting Team? Apply today and be part of our mission to deliver world-class government infrastructure projects!
Cannon Companies is an Equal Opportunity Employer. All candidates must pass a background check, drug screening, and participate in E-Verify upon hiring.
Job Posted by ApplicantPro
Manger of Program Operations, Quality and Education
Senior operations manager job in Seattle, WA
**UW Medicine Patient Financial Services (PFS)** has an outstanding opportunity for a **Manager of Program Operations, Quality and Education.** **WORK SCHEDULE** + 100% FTE + Day Shift **PRIMARY JOB RESPONSIBILITIES** + Manage the Quality and Education Compliance Analysts
+ Content creation, implementation and maintenance including but not limited to: new hire onboarding, departmental policy, procedures and work instructions, continued education/refresher training, departmental adherence and tracking, staff performance tracking and report outs, etc
+ Onboarding and training for new employees and existing employees based on performance needs
+ Perform numerous quality audits based on staff performance needs
+ Perform a variety of complex professional level compliance analyses of information and data, which requires independent judgment in executing and making decisions and recommendations resulting from that analysis
+ Think critically about decisions staff make and provide feedback
+ Act as an expert resource to various stakeholders by anticipating and identifying educational and procedural problems
+ Use specialized knowledge to make recommendations on policies, plans and projects; participate in the implementation of adopted solutions and projects
**REQUIREMENTS**
+ Revenue Cycle or Healthcare Training Background
+ A bachelor's degree in a related field and four to five years of experience in patient accounting, customer service, or a related office environment.
+ OR Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
**ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (******************************** Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$90,576.00 annual
**Pay Range Maximum:**
$135,864.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Event Operations Manager
Senior operations manager job in Seattle, WA
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn't any ordinary office; it's the beginning of a bowled new career as an Event Operations Manager.
Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of Event Hosts who work diligently to ensure our event clients and guests are totally satisfied with every aspect of their events. Reporting to the center's General Manager, the Event Operations Manager is a great opportunity for someone with exceptional organizational skills and amazing people skills to match.
ESSENTIAL DUTIES:
Get a glimpse of all you'll experience as an Event Operations Manager
BE THE HOST WITH THE MOST
Host special events; manage your team of event hosts; oversee all setup of appropriate areas
BRING THE PARTY TO LIFE
Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again
CONNECT WITH YOUR CLIENT
Make a personal connection with your event contact and ensure that all of their guests' needs aren't just met, but exceeded; consistently promote this guest-focused approach to hosting
ALWAYS BE IMPROVING
Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction
MANAGE THE TEAM
Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies
REMAIN FLEXIBLE
Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center
WHO YOU ARE
You're an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You're also a rock-solid communicator whose interpersonal skills are second to none. And since events aren't always 9 to 5, you're flexible to work a variety of shifts, from weekends and holidays to extended workdays.
DESIRED SKILLS:
Check out the desired skills below and see if you have what it takes to join our world-class team
1 Year+ of Management Experience
2+ Years Banquet Captain
Bachelor's degree
Knowledge of F&B and Hospitality Industry
Broad Knowledge of/Experience in Event Planning and Execution
Proficiency in MS Office Suite and database software preferred
Knowledge of POS register systems
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $27 to $30.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Auto-ApplyDirector of Field Operations
Senior operations manager job in Olympia, WA
Established over 50 years this commercial contractor has delivered thousands of projects in Washington State, developing a reputation for complex, intricate and challenging projects in hard\-to\-build locations. A people\-orientated, family\-centered company, they construct buildings that make a difference to the communities they work in. With an emphasis on long\-term relationships, developing a team of owners and providing exceptional professional development, they offer an unrivaled work environment.
As they look ahead to the next 10 years, they are looking to make the strategic appointment of a Director of Field Operations located in their South Puget Sound office.
In this role, you will lead all field operations providing leadership, mentoring and management to a highly capable team of Superintendents and be actively involved in strategic company decisions.
Career advancement, and rewarding career opportunities combined with the lifestyle options in the Olympia region do not come along often.
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Director of Operations
Senior operations manager job in Issaquah, WA
Tumbler is seeking an experienced Operations Director to lead all supply chain, logistics, fulfillment, and inventory operations as we continue to scale. This role is responsible for building and operating a reliable, cost-effective, and scalable operations function that supports rapid growth and an exceptional customer experience.
The Operations Director will own supplier and 3PL relationships, set inventory and logistics strategy, and establish the processes, systems, and metrics needed to operate efficiently at scale. This is a highly cross-functional leadership role suited for someone who can balance strategic planning with hands-on execution and who thrives in a fast-paced, growth-oriented environment.
Responsibilities:
Lead end-to-end supply chain, inventory, logistics, and fulfillment operations
Define inventory strategy, including safety stock levels, reorder points, and SKU health targets
Oversee demand forecasting accuracy and approve forecast updates
Own supplier relationships, including pricing, lead times, payment terms, and contract negotiations
Monitor supplier performance, resolve production issues, and approve samples, packaging, and product specifications
Manage the 3PL relationship, including SLAs, performance reviews, fulfillment configurations, and process changes
Audit and approve monthly 3PL invoices and fulfillment costs
Define inbound and outbound freight strategy to balance cost, speed, and reliability
Negotiate carrier contracts and manage escalations related to freight or customs issues
Ensure quality standards, testing programs, certifications, and regulatory documentation are maintained
Track defect trends and partner with suppliers to drive quality improvements
Own key operational KPIs, including inventory turns, accuracy, COGS, freight costs, and fulfillment cost per order
Oversee monthly cost reporting, variance analysis, and support budgeting and cost-reduction initiatives
Develop SOPs and continuously improve operational processes across the supply chain
Lead or support implementations and enhancements to ERP, WMS, and e-commerce systems
Identify and drive efficiency, automation, and scalability improvements
Qualifications:
5-10+ years of experience in supply chain, operations, logistics, or fulfillment roles
Proven experience owning and managing supplier and 3PL relationships
Strong analytical and forecasting skills, with experience using data to drive decisions
Demonstrated success leading process improvements and operational scaling initiatives
Experience negotiating vendor contracts and managing external partners
Strong communication skills and the ability to lead cross-functional initiatives
Comfortable operating in both strategic and hands-on capacities
Highly organized, accountable, and able to operate effectively in a fast-moving environment
Key Success Attributes:
Ownership and Impact
Curiosity-Driven Culture
Fast-Paced Environment
Employment Information:
This position is Remote in the United States
Compensation: $135,000 - $150,000/year + bonus
About Tumbler:
At Tumbler, we're not just revolutionizing kitchen tools; we're creating a workplace where innovation, collaboration, and personal growth thrive. We are passionate about empowering our team to take ownership of their work, think creatively, and make a meaningful impact every day.
Our journey started with a simple idea: to make knife maintenance accessible and efficient. Today, we bring that same simplicity and excellence to how we operate as a team. We believe that great ideas come from empowered people, and we're committed to fostering an environment where everyone can grow, contribute, and succeed.
Join us and make your mark at Tumbler, where great work leads to great results-and great careers.
Auto-ApplyDirector of Operations
Senior operations manager job in Olympia, WA
The Director of Operations will lead and oversee all functions, including P&L across a financially sound site. This includes goals, objectives, tactical and strategic operational plans. This role is highly visible and will have the autonomy to promote positive changes, as well as innovate while driving operational change.
Ideal Experience
Experience successfully leading all functional team members across a site, including HR, Safety, Quality, Operations, Maintenance, and Distribution.
Experience driving a best-in-class safe manufacturing environment, through the creation and implementation of effective plant safety programs.
Expertise in spearheading the implementation and execution of operational processes and improvements while communicating clearly defined objectives and gaining acceptance of those objectives.
Expertise in the implementation, training, execution, and compliance of lean manufacturing practices.
Experience reviewing, implementing, and analyzing operating results in relation to costs.
Experience leading an organization that is actively engaged in growth.
Demonstrate his/her ability to grow into increasing levels of responsibility and be considered a strong successor candidate within the functional organization.
General Requirements
Bachelor's degree in either Mechanical, Chemical or Industrial Engineering with a minimum of 10 years of progressive work experience in a Manufacturing environment
Significant experience in a high-volume, complex chemical environment
Strong organizational skills with an ability to prioritize tasks and meet required deadlines
Solid working knowledge of Microsoft Office; knowledge of SAP is highly desirable
Strong analytical and problem-solving skills
Ability to communicate with all levels of the organization - Customer-focused (both externally and internally)
Ability to think strategically at a high level, but able to delve into the details as necessary
The compensation package includes a competitive base salary and short and long-term incentive-based programs.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Director, Pricing Operations
Senior operations manager job in Bellevue, WA
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
Director, Pricing Operations
Okta is seeking a Director, Pricing Operations to lead and scale the function responsible for transforming pricing strategy into seamless go-to-market execution. As the head of this relatively new and critical department, you will define the long-term vision, lead and grow a high-performing team, and establish the operational infrastructure required to support Okta's rapid innovation and market expansion.
You will be the executive architect of the pricing launch process, driving efficiency and scale across the entire organization. This role requires a blend of high-level strategic transformation and rigorous operational excellence, ensuring that our business systems, policies, and go-to-market teams are fully equipped to handle increasingly complex product portfolios.
What you'll be doing
As the leader of the Pricing Operations function, your responsibilities include:
Define and build the roadmap for the Pricing Operations function, establishing engagement frameworks and standards for the entire company.
Lead high-level partnerships with Pricing Strategy, Product, Legal, Finance, GTM, and Business Technology to evaluate the operational impact of initiatives and ensure global launch readiness.
Drive enterprise-wide projects to optimize and automate pricing processes, from SKU creation to revenue recognition and reporting.
Oversee the development of comprehensive launch plans, ensuring the SKU catalog is maintained and that GTM teams are prepared for new pricing models.
Direct the strategy for sales enablement and pricing training, gathering feedback from GTM teams to continuously improve the quality and effectiveness of content.
Synthesize complex data into clear status reports and strategic recommendations for executive leadership and cross-functional stakeholders.
Act as the primary authority on pricing architecture, product configuration, and go-to-market operational processes.
What you'll bring
The ideal candidate is a "dot-connector" who thrives in a fast-paced environment and possesses the following:
Bachelor's degree in Business, Finance, Engineering, Computer Science, or a related field.
10+ years of experience in business operations or program management, with a significant portion in a SaaS or enterprise software environment.
5+ years of specialized experience in Pricing Operations or Pricing Strategy, including experience leading teams.
Proven track record of building and managing high-performing teams and driving complex, cross-functional execution at scale.
Ability to quickly grasp complex business models and apply structured thinking to transform legacy processes.
Exceptional collaboration skills with the ability to influence and communicate effectively across all levels of the organization.
A learner mentality combined with an owner mindset-someone who is action-oriented and driven by outcomes.
#LI-CM2
#LI-hybrid
P24404_3324079
Okta's Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company's actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It's our expectation that our managers and leaders embody these core competencies:
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Develops Talent: Developing people to meet both their career goals and the organization's goals.
Drives Results: Consistently achieving results, even under tough circumstances.
Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $197,000-$295,000 USD
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ****************************
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$176,000-$264,000 USD
What you can look forward to as a Full-Time Okta employee!
Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! **************************************
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at *********************************************
Auto-ApplyPatient Services Operations Manager
Senior operations manager job in Seattle, WA
Purpose
The Patient Services Operations Manager provides strategic and operational leadership for Patient Services Representatives (PSR) and Patient Services Representatives - Lead across multiple clinical sites. In partnership with Clinic Administrators of assigned sites, this role oversees all front office operations and direct leadership of assigned staff, including day-to-day oversight of clinic schedules to meet patient access needs. The Manager is responsible for optimizing patient care delivery and supporting a positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement.
Health, Wellness & Retirement Benefits:
Medical, Dental & Vision insurance
Paid time off & paid holidays
Retirement with contribution match
Life & AD&D, pet insurance
Employee assistance program, & more!
Compensation:
The target wage range for this position is $68,494.40 to $ 84,926.40 annually.
Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons.
Primary Responsibilities:
People Leadership (50%):
Provide direct supervision, coaching, and professional development for a regional team of 10-25 PSR, including PSR Leads.
Lead recruitment, onboarding, training, evaluations, and corrective actions with HR and site leaders; coordinate and support onboarding and performance of staff including float pool staff and volunteers at assigned clinics.
Conduct regular 1:1 meetings to support staff growth, retention, and performance.
Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation.
Monitor and adjust staffing and FTE levels across clinics based on operational needs, including same-day coverage coordination and long-term staffing planning. Collaborate with Clinic Administrators on scheduling, timekeeping, and workforce planning.
Ensure direct reports complete required training, competencies, and documentation.
Facilitate training and support staff in pursuing advanced skills and leadership pathways.
Lead and/or facilitate staff and team meetings, including but not limited to creating agenda, tracking deliverables and minutes.
Operations Management (50%):
Participate in organizational planning and policies or procedure development with central Operations team and leadership.
Implement and monitor standardized workflows for all Patient Services front office operations, ensuring alignment with organizational standards and regulatory requirements.
Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning.
Ensure compliance with cash handling procedures and complete daily reconciliation.
Complete required Front Office process and financial reports in a timely manner.
Develop training materials and tools for staff. Conduct monthly Revenue Cycle Front Office operations training for new and current staff, in partnership with Director of Revenue Cycle and peer leaders.
Use data and feedback to identify process improvement opportunities. Lead and/or support implementation of solutions to improve patient services operations efficiency, patient access, and clinical quality.
Work with assigned clinic Lead teams to plan for long-term patient and staff needs, resources, and process improvements.
Support resolution of patient issues and/or complaints in a timely manner. Escalating to site leadership, as needed, to ensure effective outcomes.
Champion a culture of equity, safety, and continuous improvement that aligns with Neighborcare's mission and core values.
Partner with assigned clinic site lead team during annual budgeting.
Required Skills:
Knowledge of HIPAA and confidentiality regulations as they apply to patient and staff information
Knowledge of electronic medical records (Epic preferred), including navigation, task management, and basic reporting
Knowledge of principles of standardized clinical workflows and performance improvement
Knowledge of culturally responsive practices and an understanding of how identity (race, ethnicity, gender, etc.) intersects with patient and staff experience
Intermediate knowledge of front office operations, including patient check-in, registration, and point-of-service collections
Intermediate knowledge of insurance reimbursement processes, including eligibility verification and authorization workflows.
Knowledge of customer service principles, including service recovery techniques for resolving patient and staff concerns professionally and empathetically
Required Abilities:
Ability to maintain confidentiality and comply with HIPAA and privacy regulations
Ability to supervise, coach, and support development for large or dispersed teams (10-25 staff)
Ability to lead and manage through change, including the implementation of standardized workflows
Ability to de-escalate concerns, resolve issues, and maintain professionalism in high-pressure situations
Ability to assess, prioritize, and respond to competing operational needs in a fast-paced, high-pressure clinical environment
Ability to navigate interpersonal and performance-related concerns with empathy, discretion, and professionalism
Ability to work effectively with individuals from diverse backgrounds, including across racial, ethnic, cultural, gender identity, and socioeconomic lines
Ability to adapt and remain resilient in response to staffing fluctuations, evolving priorities, and process changes
Ability to work evenings and weekends, as needed
Preferred Skills:
Electronic medical record experience. Experience with Epic preferred.
Experience supervising across multiple clinic locations or service lines
Education/Experience Requirements:
AA Degree or equivalent; or high school diploma or GED
2 years of leadership in a professional setting
Preferred Requirements:
Bachelor's Degree
2 years of leadership experience in medical or dental clinic, specifically overseeing one or more of the following functions: patient check-in, patient scheduling
About Neighborcare Health:
Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan.
We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.
Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health.
Learn more about us here.
The full job description is available upon request
Senior Project Manager - Government Operations
Senior operations manager job in Fort Lewis, WA
Are you an experienced Federal Construction Project Manager with a passion for leading high-stakes government contracts? Do you have a proven track record in federal contracting, DOD, and government operations? If so, we want to hear from you! We are seeking a Senior Project Manager with expertise in Federal Government construction, contracting, and telecommunications infrastructure to oversee large-scale, multi-million-dollar federal projects. This role requires a deep understanding of Federal Acquisition Regulations (FAR), government procurement, contract administration, and compliance. This role will be in person, based out of our office located on JBLM, WA.
As a Senior Project Manager - Government Operations, you will manage all aspects of federal projects from pre-construction through execution and closeout. You will work closely with contracting officers, government officials, and subcontractors to ensure successful project delivery within scope, schedule, budget, and federal regulatory requirements.
What You'll Do:
* Lead and oversee Federal Government contracts and programs, ensuring full compliance with FAR, DFARS, and other government regulations.
* Manage the complete lifecycle of federal construction, electrical, and telecommunications projects from bidding and procurement to execution and closeout.
* Act as the primary point of contact with federal agencies, contracting officers, and key stakeholders.
* Oversee subcontractor management, performance monitoring, and adherence to prevailing wage laws, Davis-Bacon Act, and Buy American provisions.
* Develop and execute project strategies to mitigate risks, maintain cost control, and ensure contract compliance.
* Work alongside the General Manager and executive leadership to align project goals with company objectives.
* Drive operational excellence by implementing best practices in scheduling, project controls, and financial forecasting.
What We Are Looking For:
Proven Experience in Federal Contracting & Project Management
* Experience managing multi-million-dollar Federal Government contracts in construction, electrical, or telecommunications.
* Deep understanding of federal procurement, and RFP/RFQ processes.
* Prior experience working with agencies such as DOD, VA, GSA, Army Corps of Engineers, NAVFAC, or other federal entities.
Technical Expertise & Compliance Knowledge
* Strong grasp of Federal Acquisition Regulations (FAR), Davis-Bacon Act, Buy American Act, and Section 889 compliance.
* Ability to navigate government reporting requirements, security clearances, and contractor performance evaluations (CPARS).
* Experience in estimating, forecasting, and scheduling within federal contracting frameworks.
Leadership & Execution
* A results-driven leader with proven experience managing teams, subcontractors, and contract compliance.
* Ability to oversee multiple concurrent federal projects, ensuring adherence to government quality and safety standards.
* Excellent communication skills for collaborating with contracting officers, stakeholders, and executive teams.
Why Join Us?
* Work on High-Profile Federal Contracts - Contribute to mission-critical government infrastructure projects. This is a Safety Sensitive position.
* Competitive Salary & Performance-Based Bonuses - Earn a rewarding compensation package aligned with your expertise.
* Career Advancement Opportunities - Grow within a fast-expanding federal contracting division. Connecting your future is important to us.
* Collaborative Work Environment - Be part of a team that values integrity, quality, and excellence in government operations.
Benefits:
Comprehensive Benefits Package - Medical, Dental, Vision, FSA, and matching 401k.
Company-Paid Long-Term Disability & Life Insurance.
Paid Time Off (PTO) & Holidays - Increasing with tenure.
Career Development & Training - Stay at the forefront of federal contracting and compliance trends.
About Cannon Companies:
Established in 1985, Cannon Companies is a nationwide utilities contractor specializing in electrical, telecommunications, and civil infrastructure for Federal, State, and Commercial projects. With a strong emphasis on safety, quality, integrity, and teamwork, our mission is to connect the future through innovation and excellence.
We are committed to hiring top-tier professionals in federal contracting and developing a workforce that thrives in the complex world of government project execution. Our employees are our greatest asset, and we invest in their success through competitive compensation, career growth, and a culture of excellence.
Ready to Join a Leading Federal Contracting Team? Apply today and be part of our mission to deliver world-class government infrastructure projects!
Cannon Companies is an Equal Opportunity Employer. All candidates must pass a background check, drug screening, and participate in E-Verify upon hiring.
Director of Strategic Operations, Metropolitan Tract
Senior operations manager job in Seattle, WA
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
**UW Facilities, Real Estate Development has an outstanding opportunity for a Director of Strategic Operations, Metropolitan Tract, to join their team.**
**Application Requirement:**
The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************.
**About this Opportunity**
This role leads day-to-day operations and strategic implementation for the Metropolitan Tract, the University's landmark 11-acre commercial real estate portfolio in downtown Seattle. In the post-COVID era of elevated vacancy rates, this role combines tactical operational excellence with strategic thinking to execute recovery strategies, implement placemaking initiatives, and ensure optimal portfolio performance. This portfolio is in a prime location in downtown Seattle and will require collaboration with city and regional organizations such as the City of Seattle officials, Downtown Affiliated Associations and other relevant organizations. This position provides subject matter expertise and materials to support executive level decision making, including President, Vice President, and Regents, and the Advisory Committee on Real Estate (ACRE), relative to capital improvements/expenditures for UW owned land and resources. Reports to the AVP Real Estate Development, Chief Real Estate Officer (CREO).
Performance of asset management duties on the Metropolitan Tract is a highly visible and critical role for the University. The position will require interaction with executive levels of private and public sector stakeholders. Frequent collaboration is also required with members of the University's executive level of business officers and the University's Advisory Committee on Real Estate (ACRE); an advisory Board consisting of national real estate experts.
The support of the CREO and UW Real Estate Director positions and membership in the CPD/Facilities leadership team is also critical and when necessary, includes significant exposure to high level UW administration and governance bodies. The University owns and controls over $5B in capital assets and although a portion is independently managed by UW Medicine, the role will significantly impact the University's stewardship of these assets.
**Key Responsibilities**
**Metropolitan Tract Asset Management**
The Metropolitan Tract represents the University's largest wholly owned real estate investment asset, comprising multiple Class A and B office buildings totaling over 1.4 million square feet of rentable office space, 200,000+ square feet of commercial retail space, the Cobb Apartments, 450+ hotel rooms, and 2,000+ parking spaces. This position ensures the asset's operational success setting goals to achieve performance metrics aligned with other A-level asset market comps through oversight of property management, operating budgets, accounting, leasing, capital projects, and performance reporting.
**Operational Management:**
+ Manages third-party property managers responsible for day-to-day operations of office space, hotel, residential apartments, and retail space
+ Oversees leasing team negotiating contracts for over 1.4 million square feet in downtown Seattle
+ Serves as key contact with ground lease tenants including Fairmont Olympic Hotel owners and Rainier Square Tower and 400 University developer/owner
**Financial Management and Analysis:**
+ Analyzes investment opportunities and provides capital allocation recommendations, including adaptive reuse and redevelopment options
+ Monitors debt service requirements and coordinates refinancing strategies with finance team
+ Develops financial models for mixed-use conversions and alternative revenue streams to address declining office rents
+ Leads value engineering initiatives to maximize returns from under-performing assets
+ Manages major lease negotiations, tenant retention programs, and new business development initiatives
+ Ensures optimal financial performance through rigorous budget management, expense control, and revenue optimization
**Stakeholder Relations:**
+ Serves as primary contact for community partners and major tenants in this highly visible University role
+ Collaborates with executive-level business officers and the University's Advisory Committee on Real Estate (ACRE)
+ Coordinates with UW's marketing and communication teams on messaging
+ Requires strategic thinking as landlord, adapting to varied customer goals and reporting to diverse audiences
**Placemaking & Community Engagement:**
+ Designs and implements placemaking strategies to enhance the Metropolitan Tract as a vibrant urban destination
+ Builds relationships with community organizations, cultural institutions, and local business leaders
+ Coordinates programming for retail spaces, public areas, and event venues to drive foot traffic
+ Manages partnerships with civic organizations related to downtown and regional growth
+ Leads public realm improvement projects and streetscape activation initiatives
**Portfolio Repositioning & Development Strategy:**
+ Leads comprehensive analysis of underperforming office assets for adaptive reuse and redevelopment opportunities
+ Develops strategic repositioning plans addressing decline in occupancy and falling rental revenues
+ Executes mixed-use conversion feasibility studies for excess office space, including residential, hospitality, life sciences, and experiential retail options
+ Coordinates with planning consultants and architects on zoning analysis and development capacity studies
+ Implements revenue diversification strategies reducing dependence on traditional office leasing
+ Manages pre-development activities including market analysis, financial modeling, and partnership structuring
+ Oversees relationships with potential development partners, investors, and joint venture opportunities
+ Manages entitlement processes and community engagement for major redevelopment initiatives
+ Executes phased development strategies maintaining cash flow while repositioning under-performing assets
**Support the UW Real Estate Team:**
Supports the Real Estate Team overseeing other UW owned and leased assets.
**Perform Other Duties as Required**
**Core Competencies**
+ Demonstrate personal integrity and trustworthiness
+ Anticipate, recognize and resolve problems
+ Maintain responsiveness and accountability
+ Use interpersonal skills to navigate projects through complex collaborative institutions
+ Maintain positive, success-oriented attitude
+ Exercise professionalism with tact and courtesy
+ Exhibit responsible work ethic
+ Manage stressful situations and changing priorities effectively
+ Continuously promote safe work environment
**Minimum Qualifications:**
+ Bachelor's degree in real estate, finance or similar field, or CPA preferred
+ Minimum 10 years' commercial real estate experience with 5+ years in senior management roles
+ Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration
**Additional Requirements:**
**Technical Skills:**
+ Lease analysis, property budgeting, cash modeling, forecasting, and financial audit management
+ Mixed-use, urban commercial real estate and/or institutional property management experience
+ Understanding of leasing structures and contract negotiations
**Leadership & Communication:**
+ Strong analytical and problem-solving skills balancing strategic and operational priorities
+ Strong project management skills managing multiple complex initiatives simultaneously
**Desired Experience:**
+ Master's degree in real estate, finance or similar field, or CPA preferred
+ Construction management, development processes, and capital project oversight experience
+ Extensive knowledge of Seattle/Pacific Northwest commercial real estate markets
+ Understanding of post-COVID commercial real estate challenges and recovery strategies
+ Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects
+ Excellent communication and presentation skills for senior leadership and external stakeholder engagement
+ Ability to translate strategic vision into actionable operational plans
**Working Conditions:**
+ The position is eligible for hybrid work schedule. Typically, the schedule is on site two or three days a week at UWRE office on UW Seattle Campus or Metropolitan Tract Downtown Seattle and remote work the remainder of time.
+ Open office, non-smoking environment
+ Regular and predictable work hours required
**Application Requirement:**
The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************.
**About the Team:**
UW Facilities manages the University's buildings, infrastructure, and land with more than 1,100 employees across six major units: Asset Management (Project Delivery Group, Engineering Services, Campus Architecture and Planning, and Sustainability); Operations (Maintenance & Construction, Building Services, Transportation Services, and Safety); Campus Energy, Utilities & Operations; Finance & Administration; Real Estate Development; and Business Intelligence & Information Technology. Visit ************************** for more information.
Real Estate Development includes the UW Real Estate. UW Real Estate is a team of 18 staff that provides strategic asset management and comprehensive real estate services that align with the University's institutional goals. This includes all property interests owned and leased by the University of Washington.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$225,000.00 annual
**Pay Range Maximum:**
$265,008.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Easy ApplySenior Project Manager - Government Operations
Senior operations manager job in Fort Lewis, WA
Are you an experienced Federal Construction Project Manager with a passion for leading high-stakes government contracts? Do you have a proven track record in federal contracting, DOD, and government operations? If so, we want to hear from you!
We are seeking a Senior Project Manager with expertise in Federal Government construction, contracting, and telecommunications infrastructure to oversee large-scale, multi-million-dollar federal projects. This role requires a deep understanding of Federal Acquisition Regulations (FAR), government procurement, contract administration, and compliance. This role will be in person, based out of our office located on JBLM, WA.
As a Senior Project Manager - Government Operations, you will manage all aspects of federal projects from pre-construction through execution and closeout. You will work closely with contracting officers, government officials, and subcontractors to ensure successful project delivery within scope, schedule, budget, and federal regulatory requirements.
What You'll Do:
Lead and oversee Federal Government contracts and programs, ensuring full compliance with FAR, DFARS, and other government regulations.
Manage the complete lifecycle of federal construction, electrical, and telecommunications projects from bidding and procurement to execution and closeout.
Act as the primary point of contact with federal agencies, contracting officers, and key stakeholders.
Oversee subcontractor management, performance monitoring, and adherence to prevailing wage laws, Davis-Bacon Act, and Buy American provisions.
Develop and execute project strategies to mitigate risks, maintain cost control, and ensure contract compliance.
Work alongside the General Manager and executive leadership to align project goals with company objectives.
Drive operational excellence by implementing best practices in scheduling, project controls, and financial forecasting.
What We Are Looking For:
Proven Experience in Federal Contracting & Project Management
Experience managing multi-million-dollar Federal Government contracts in construction, electrical, or telecommunications.
Deep understanding of federal procurement, and RFP/RFQ processes.
Prior experience working with agencies such as DOD, VA, GSA, Army Corps of Engineers, NAVFAC, or other federal entities.
Technical Expertise & Compliance Knowledge
Strong grasp of Federal Acquisition Regulations (FAR), Davis-Bacon Act, Buy American Act, and Section 889 compliance.
Ability to navigate government reporting requirements, security clearances, and contractor performance evaluations (CPARS).
Experience in estimating, forecasting, and scheduling within federal contracting frameworks.
Leadership & Execution
A results-driven leader with proven experience managing teams, subcontractors, and contract compliance.
Ability to oversee multiple concurrent federal projects, ensuring adherence to government quality and safety standards.
Excellent communication skills for collaborating with contracting officers, stakeholders, and executive teams.
Why Join Us?
Work on High-Profile Federal Contracts - Contribute to mission-critical government infrastructure projects. This is a Safety Sensitive position.
Competitive Salary & Performance-Based Bonuses - Earn a rewarding compensation package aligned with your expertise.
Career Advancement Opportunities - Grow within a fast-expanding federal contracting division. Connecting your future is important to us.
Collaborative Work Environment - Be part of a team that values integrity, quality, and excellence in government operations.
Benefits:
Comprehensive Benefits Package - Medical, Dental, Vision, FSA, and matching 401k.
Company-Paid Long-Term Disability & Life Insurance.
Paid Time Off (PTO) & Holidays - Increasing with tenure.
Career Development & Training - Stay at the forefront of federal contracting and compliance trends.
About Cannon Companies:
Established in 1985, Cannon Companies is a nationwide utilities contractor specializing in electrical, telecommunications, and civil infrastructure for Federal, State, and Commercial projects. With a strong emphasis on safety, quality, integrity, and teamwork, our mission is to connect the future through innovation and excellence.
We are committed to hiring top-tier professionals in federal contracting and developing a workforce that thrives in the complex world of government project execution. Our employees are our greatest asset, and we invest in their success through competitive compensation, career growth, and a culture of excellence.
Ready to Join a Leading Federal Contracting Team? Apply today and be part of our mission to deliver world-class government infrastructure projects!
Cannon Companies is an Equal Opportunity Employer. All candidates must pass a background check, drug screening, and participate in E-Verify upon hiring.