Senior operations manager jobs in Tacoma, WA

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

The Regional Director of Operations serves as the senior leader responsible for driving performance, productivity, and growth across a multi-site network of outpatient facilities. This individual functions as both a strategic business operator and a culture leader accountable for operational excellence, financial stewardship, and the seamless integration of both new and legacy locations. This role oversees all aspects of regional operations, including facility optimization, market expansion, and the introduction of new service lines. The ideal candidate combines strong financial and operational prowess with the ability to build high-performing teams, ensure regulatory readiness, and foster a culture aligned with mission-driven care delivery. Key Responsibilities Lead multi-site operations, ensuring consistent quality, productivity, and financial performance across existing and emerging clinics. Act as the primary P&L owner for the region, using data and KPIs to drive performance improvement, operational efficiency, and strategic decision-making. Partner with clinical and operational leaders to execute strategies that expand access, improve service delivery, and strengthen referral pathways. Oversee new market development including facility launches, site selection, demand analysis, and M&A activity. Introduce and operationalize new service lines ensuring compliant and effective implementation. Ensure compliance with all state licensure requirements, accreditation standards, and payer credentialing processes. Monitor intake, referral patterns, and consumer experience metrics to drive improvements in service access, satisfaction, and operational performance. Develop strong relationships with referral sources, payers, and community partners to support sustained market growth. Build and develop market leadership teams, providing coaching, development pathways, and oversight of clinic-based administrative functions. Foster a culture of collaboration, accountability, and service excellence throughout the regional organization. Serve as a strategic liaison to corporate and cross-functional teams, ensuring alignment of enterprise priorities and market needs. Use analytics to identify market opportunities, forecast demand, and inform decisions related to workforce planning and operational expansion. Qualifications and Experience Bachelor's degree required. Master's degree in a related healthcare or business discipline preferred 10+ years of progressive leadership experience within multi-site healthcare or clinical services operations. Proven experience managing operational and financial performance, including P&L accountability. Demonstrated expertise in regulatory standards, state licensure requirements, payer credentialing, and compliance frameworks. Experience with new site launches, market expansions, and integration of acquired sites. Strong financial acumen with experience in budgeting, forecasting, and compensation governance. Exceptional communication, leadership, and relationship-building skills, with experience leading geographically dispersed teams. Track record of using data, KPIs, and analytics to drive operational strategy and performance improvement.

Operations Manager - Electrical Contracting Company: Bowie Electric Service, Inc. Salary Range: $85,000-$110,000/year (DOE) + Benefits About Us Bowie Electric Service, Inc. is a well-established electrical contractor proudly serving the Seattle area. We specialize in delivering top-tier electrical services to commercial and industrial clients. We're looking for a hands-on, detail-oriented Operations Manager with electrical industry experience to help us scale and strengthen our field and office operations. Why You'll Love This Role Be the bridge between the field and the office in a fast-paced, respected electrical contracting business. Gain exposure to technical, operational, and leadership responsibilities. Work with a tight-knit, supportive team where your input directly impacts the company's success. Enjoy stability, strong benefits, and growth potential in a key leadership role. What You'll Do Procurement & Inventory: Order materials, maintain warehouse stock, and manage supplier relationships. Technical Support: Provide field staff with code clarification, troubleshoot issues, and assist with technical documentation. Safety & Compliance: Implement safety programs, run training, and ensure compliance with OSHA and local electrical codes. Project Coordination: Review electrical plans and coordinate with project managers and estimators to ensure project success. Union & HR Support: Help manage union coordination and internal HR tasks such as onboarding and employee support. Sales & Service Support: Assist with counter sales, field urgent service needs, and back up project managers when needed. Who You Are 10+ years of operations experience in the electrical or construction industry. Strong understanding of electrical codes, materials, and field operations. Organized, communicative, and skilled at multitasking under pressure. Proficient in Microsoft Office, experience with service industry applications a plus (FieldPulse). What We Offer Competitive salary: $85,000-$110,000/year (DOE) Health insurance 401(k) with company match Paid vacation & holidays Stable work with a reputable, family-oriented company

Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact. To learn more about the company, visit us at: *************************************************** Position Overview The Director of Manufacturing Operations at Stella-Jones is responsible for leading and elevating the performance of three strategically focused manufacturing plants across Washington and Arizona. This leadership role is an opportunity to shape the future of our regional operations through innovation, collaboration, and operational excellence. As the driving force behind plant performance, you'll partner closely with Plant Managers to streamline processes, champion safety and quality, and align operations with the company's long-term goals. If you thrive in a fast-paced environment where strategic thinking meets hands-on execution, this is your opportunity to make a lasting mark. This is a newly created leadership role and will be office-based in Tacoma at our regional office and manufacturing plant. Travel is expected to be up to 50%. Primary Responsibilities Lead with Strategy: Craft and execute forward-thinking operational strategies that boost efficiency and productivity. Align regional manufacturing goals with corporate objectives to ensure cohesive growth. Drive Operational Excellence: Oversee daily operations across three manufacturing sites, guiding Plant Managers to success. Champion a safety-first culture where every individual feels genuinely cared for-not just through the absence of accidents, but through a shared commitment to protecting everyone who walks onto each plant site. Ensure full compliance with safety, environmental, and quality standards. Launch and sustain continuous improvement initiatives to reduce costs and enhance output. Elevate Performance: Monitor key performance indicators and implement corrective actions to meet and exceed targets. Mentor and empower plant leaders to foster a culture of excellence and accountability. Build Strong Partnerships: Collaborate across departments to ensure seamless operations and shared success. Cultivate strong relationships with suppliers, customers, and stakeholders. Optimize Resources: Manage staffing, materials, and budgets with precision and foresight. Champion sustainable manufacturing practices that support long-term viability. Key Qualifications 15+ years of experience in manufacturing, including 5+ years in a senior leadership role (e.g., Plant Manager, Multi-Plant Manager, Regional Plant Manager, etc) Excellent understanding of core systems involved in wood treating systems (steam, vacuum, pressure, valves, pipes, etc), deep knowledge of environmental and safety regulations, proficiency in ERP systems and relevant digital tools. Proven ability to drive a healthy safety culture, develop teams, inspire performance, and lead change. Skilled in managing complex projects and juggling multiple priorities Compensation & Employee Benefits: As a Stella-Jones team member, you will have access to excellent benefits and incentives including: Competitive compensation with a targeted annual base salary range from $133,000 to $167,000 Annual bonus / profit sharing program opportunity 401(k) savings plan with excellent Company match (150% on the first 4% deferred) Comprehensive total benefits package with 3 medical plans to choose from Several company-paid benefits including: Dental and Vision coverage Life insurance and Accidental Death & Dismemberment (AD&D) policies Long-Term Disability Coverage Access to a robust employee assistance program Career advancement opportunities Ability to purchase Company stock Equal Opportunity Employer/Veterans/Disabled

Gryphon Oakwood are currently working on a Director of Service Operations to lead and optimize all aspects of the service business for a leading mechanical contracting and service organization with a strong reputation across the Pacific Northwest. Specializing in HVAC, plumbing, refrigeration, and sheet metal systems for industrial and commercial facilities. The ideal candidate will have experience in driving operational excellence, financial performance, safety, collaboration, and innovation. Qualifications 5+ years of progressive leadership experience in mechanical contracting or building services (HVAC, plumbing, refrigeration, or related fields). Proven track record managing large-scale commercial and industrial service operations. Strong financial acumen with experience overseeing budgets, forecasts, and P&L performance. Excellent leadership, communication, and team development skills. Ability to think strategically while executing tactically in a fast-paced, dynamic environment. Proficiency in service management software and operational technologies. Bachelor's degree in Business, Engineering, or a related field preferred; equivalent experience considered. Key Responsibilities Provide strategic leadership and direction for all service operations across HVAC, plumbing, refrigeration, and sheet metal divisions. Oversee day-to-day service delivery, scheduling, dispatch, maintenance contracts, and emergency response operations. Drive operational efficiency through process improvement, technology integration, and resource optimization. Manage P&L performance, develop annual budgets, and ensure profitability targets are met or exceeded. Lead, mentor, and develop a team of service managers, technicians, and administrative staff. Collaborate with sales and project teams to ensure seamless coordination between service and construction divisions. Foster a safety-first culture and ensure compliance with all regulatory standards and company policies. Build and maintain strong relationships with key clients, vendors, and partners to ensure superior service quality and customer satisfaction. If this role is of interest please reach out to Edward Davey (*******************************)

About Us: We operate in the space of personal and leadership development, offering online and in-person developmental courses. We are seeking someone who values autonomy to shape their success while growing as a leader. We empower driven professionals to take charge of their professional career in a manner that values autonomy, strategic impact, and meaningful leadership. This position offers the structure of an established professional community-with mentoring, collaboration, and a powerful support network-while granting you elevated control over results, client engagement, and operational excellence. Responsibilities: Establish and grow a robust client pipeline through targeted outreach and strategic communications. Drive process efficiency, financial performance, and continuous improvement. Serve as a trusted partner to clients-guiding journey mapping, operational planning, and performance management. Support sustainable growth by managing performance metrics and adjusting strategies proactively. Collaborate with a team of leadership professionals to access best-practice insights, tools, and support. Skills and Experience: Demonstrated capacity as a self-motivated leader with a strong sense of ownership. A minimum of 5 years of full-time professional experience in operations, project management, or consulting. Proficient in client relationship-building and operational oversight to drive measurable outcomes. Excellent communication and stakeholder-engagement skills. Confident managing your schedule and performance-with support infrastructure in place. What's in It for You: A high-impact role with significant performance incentives-your results drive your rewards. Flexibility to manage your role with the right tools and connectivity in place. Join an established community for professional growth and collaboration. Access to strategic mentorship and knowledge-sharing across industry-leading peers. Who You Are: You're a seasoned operations or project leader ready to bring structure, clarity, and strategy to client engagements. You thrive when guiding outcomes, enjoy owning your performance, and value being part of a collaborative, high-performing professional community. While this role draws on many strengths commonly found in experienced operations managers, it is not a traditional operations position. We highlight it to operations professionals because your ability to work independently, manage complexity, and drive outcomes end-to-end translates exceptionally well in this environment. If you are seeking a conventional operations management pathway, this will not align with your goals. However, if you're open to applying your capability in a broader, growth-oriented context, we encourage you to consider this opportunity.

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. Responsibilities Build effective relationships with associates, peers and supervisor to develop a high performing team Analyze reporting and business trends to make strategic decisions to drive results Directly supervise the business, ensuring, and maintaining high quality standards Consistently assess and provide ongoing performance feedback to all levels of team members Qualifications Minimum high school education or equivalent 2+ years' of retail or equivalent management experience Strong verbal or written communication skills

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent; Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience. Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed. Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store. Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. Physical Requirements: Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

GENERAL MANAGER - LUXURY SENIOR LIVING in Seattle, WA. Seeking a seasoned hospitality General Manager for a luxury senior living community in the Seattle, WA. Area. This unique role is ideal for a hospitality leader ready to transition into senior living, where you'll engage closely with residents, family members, and the broader community, leading a dedicated team of professionals committed to exceptional care. Ideal candidates will possess deep empathy, a strong commitment to service excellence, and the ability to mentor and inspire. We're looking for someone who is both strategic and analytical, with a strong foundation in financial management. As the face of our brand, you must exemplify professionalism, be articulate, well-groomed, and genuinely passionate about senior living. This is an opportunity to make a meaningful impact while setting the standard for luxury senior care. Please send resumes to ****************************** Candidates MUST have authorization to work in the U.S.

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: • Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. • Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. • Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. • Leads merchandising activities resulting in healthy product turnover and gross margin. • Continuously ensures compliance with company policies and procedures and applicable laws. • Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. • Supports in-store company sponsored events, philanthropy, or other initiatives. • Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. • Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. • Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. • Manages controllable expenses through effective scheduling and financial discipline. • Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. • Leads, directs, and drives execution of tasks with a high level of productivity. • Confirms schedules are written to support business peaks, associate availability, and operational tasks. • Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. • Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: • Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. • Decision Quality: Making good and timely decisions that keep the organization moving forward. • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: • High School Required; Some college or bachelor's degree preferred • 18 years old or older • 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position • Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance • Proven ability to foster team commitment and create a positive, inclusive working environment • Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. • Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities • Knowledge of visual standards and techniques, and ability to implement • Demonstrated strong verbal and written communication skills • Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results • Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts • Requires physical activity which may require lifting (up) to 50 pounds The wage range for this position is $77,970 to $93,560. Successful candidates' wage rates will be determined based on their individual qualifications for the position. The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, paid holidays, overtime consistent with federal/state law, life insurance, short and long term disability insurance, employee assistance program and our employee discount program. Please visit our Careers page at for more information regarding our benefits. xevrcyc Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

About The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands. About the team The Operations Product team at TikTok Shop builds the internal tools and platforms that empower our employees to perform their daily tasks efficiently. We create solutions like the operation workbench, management tools, and community tools to support our Account Managers, Business Development Team, and client-facing teams. Responsibilities * Become the Product Operations point of contact for the US Operation Product team (CRM), including products such as operation workbench, management tools, analysis tools community tools, etc., supporting our internal operation teams. * Work with our client-operation teams, to improve operational efficiency, reducing the amount of resources and time for product development. * Understand operation methods and workflow; establish mechanisms like building usage analysis of clients, collecting feedback on issues, scoring clients satisfaction; generate useful input for product teams and drive product implementation. * Work with our partner product teams, to improve product tools penetration. * Understand how to use CRM products: establish mechanisms like GTM training, user handbook and best practice; promote CRM products within US operation teams and drive the issues solved during this process.Minimum Qualifications * Bachelor's degree or above and a minimum of 3+ years of experience. * Understanding of business scenarios, processes, and rules, with the ability to distill complex workflows into key roles and actions, and translate them into clear, actionable product requirements. * Proven ability to thrive in a fast-paced environment with strong ownership, problem-solving, and collaboration skills. * Excellent analytical skills, with experience leveraging data to guide decisions and measure results. Preferred Qualification * E-commerce/CRM/SaaS product or operation experience preferred.

Annual Salary: $100,000 - $140,000 . Applicants must pass a background check. Local candidates only. Northwest Asthma and Allergy 9725 Third Ave NE, Ste 500 Seattle, WA 98115 Monday Friday 8:00 am 5:00 pm Benefits Include: Medical PPO Dental PPO Vision Employer paid Life and AD&D Employee paid supplemental Life and AD&D Employer paid LTD Profit sharing and 401k plan Vacation - 21 days accrued per year About Us Allergies, asthma, and immune diseases can have a drastic effect on an individual's quality of life. As the largest asthma and allergy practice in Washington State, we are dedicated to providing solutions that improve the quality of life for infants, children, and adults affected by allergy, asthma, sinus disease, eczema, hives, and immune system disorders. For decades, we have been dedicated to providing individually focused care from a team of award-winning Board certified/eligible physicians and highly trained, compassionate support staff. We are committed to listening carefully and treating each patient with kindness, respect, and courtesy. We apply our specialized knowledge to deliver patient-centered, cost-effective care with compassion and integrity. Job Summary The Clinical Operations Manager is responsible for overseeing the daily clinical functions of the practice, ensuring efficient, safe, and high-quality patient care. This role provides direct supervision and leadership to the clinical staff, compounding lab staff, and biologics team, ensuring compliance with clinical protocols, regulatory standards, and safety procedures. The Clinical Operations Manager coordinates staffing, workflow, and training to support optimal clinic operations, while also collaborating with providers and management to implement best practices and improve patient outcomes. Direct, supervise and evaluate work activities for clinical coordinator. Identify developmental needs of staff and provide training opportunities for professional growth Serves as a critical problem-solving resource for staff on patient issues. Studies patient needs/trends and suggests solutions to ongoing patient care problems. Ensures compliance with established regulations and standards, including quality assurance, safety, confidentiality, and medical record documentation. Collaborates with the human resources manager on recruiting, selecting, orienting/training, and evaluating clinical staff. Demonstrates knowledge and competency in medical office techniques and workflow to help develop, revise, and implement clinical training and policies. Actively participates in ongoing improvement and updates of EHR together with the advising physician team. Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. Conduct and administer fiscal operations including budget planning and authorization and reconciliation of expenditures. Ensure effective use of resources and assess the need for additional staff, equipment and services. Keep up to date with technical innovations and implement system improvements as needed. Establish objectives and evaluative criteria for clinical staff. Work with physicians and other department managers to ensure efficient workflows and continuum of care. Requirements: Minimum Qualifications Five years of experience in clinical management Current or previous credential in a patient care position Experience with team management Excellent verbal and written communication skills Preferred Qualifications Bachelor's degree in management or relevant field. Fundamental understanding of the revenue cycle in an ambulatory healthcare setting. Prior experience with EMR. Excellent communication and dispute resolution skills. Northwest Asthma and Allergy Center is an Equal Opportunity Employer. Candidates of color, LGBTQ candidates, women, candidates with disabilities and candidates of all religions and national origins are strongly encouraged to apply. Northwest Asthma and Allergy Center is a Ban the Box employer. However, per Federal and State requirements, any candidate selected for this position must undergo a criminal history background Compensation details: 100000-140000 Yearly Salary PI67e194d8b761-31181-38411998

At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.

West Region Director: Operational Improvement We are targeting for this role to be located in the West Region where there is a Slalom office. Who You'll Work With At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. What You'll Do Slalom's Operational Improvement capability seeks to create and execute a systematic approach to identifying and improving the efficiency and effectiveness of an organization's business and processes, delivering measurable cost savings and providing scalability to support future growth. As the leader of the Americas Operational Improvement business, you will manage and grow our services related to operational performance management, operational process improvement including but not limited to automation, mining, intelligent operations, and lean Six Sigma process improvement. Key responsibilities include collaborating with leadership to adapt offerings to market trends, fostering strong customer relationships, aligning recruitment with demand, and overseeing operations to meet financial and operational targets while promoting a collaborative community. Client Engagement + Sales * Build and maintain Slalom's footprint within your assigned portfolio (Operational Improvement). * Drive business development by creating Statements of Work (SOW), leveraging subject matter expertise to sell engagements, and influencing strategic direction to help clients achieve business objectives. Consulting Expertise: * Identify opportunities for growth and maturation of Slalom offerings. Set the direction for that growth and manage a multi-million dollar capability. Be responsible for project quality, including delivery of work, staffing teams, and monitoring utilization. Growth + Revenue * Individually provides subject matter expertise and solutioning to our most strategic clients * Creates the leadership team, go to market motion, and accountability where Capability leaders serve markets with the ability to drive and participate in solutioning for defined Capability area, both as Solution Leads and as SMEs. Drive overall Capability growth through management of pipeline and direction of business development activities across Capability leadership team. Thought Leadership * Develop and promote thought leadership, marketing solutions, and assets to respond to digital disruption and shape industry conversations. Provide guidance and insights on emerging trends and best practices. Service Expansion: * Actively contribute to the expansion of Slalom's services and offerings. This includes identifying new business opportunities, developing go-to-market strategies, and driving revenue growth. Delivery Management (Quality & Client Management) * Individually builds and maintains key client/partner relationships, leveraging Capability expertise to bring client value. Participate in complex deal QA process, demonstrating mastery in project delivery within domain of expertise to ensure successful outcomes. Address delivery escalations in Capability discipline, both internally and client facing. Financial Management * Leads the formation of the Country Discipline's AOP per company planning cycle and contribute to Capability level AOP. Manages business to achieve operational goals (e.g. blended utilization, cost to serve). Grows business (resource revenue; resource headcount) in alignment to geo forecasting What You'll Bring * 7-10+ years of experience specifically in the consulting industry, with a proven track record of growing accounts and delivering on projects * 7-10+ years of experience leading teams, owning solutions and revenue responsibilities * Direct consulting experience in bringing Operational Improvement strategies to clients. * Excellent negotiation, conflict management, problem-solving, and decision-making skills. * Proven experience in developing go-to-market content, thought leadership, and marketing solutions. * Demonstrated experience delivering high-impact consulting services. * Previous P&L and direct revenue responsibilities. Additional This role will require time in a Slalom office, at client site and ability to work remote, candidates should be comfortable with a hybrid work environment, prioritizing client facing needs as appropriate. About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, at Director level, the base salary pay range is $175,000 - $200,000. In addition, individuals may be eligible for an annual discretionary bonus up to 20%. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. #LI-CG1f

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. One of the most important roles is now open. Our dream Director of Operations is a proven thought leader, an experienced innovator, true tastemaker and hospitality guru. They're energetic, exuberant and impeccably spoken, as well as a beloved leader and mentor for almost anyone on the team. The role will also oversee all aspects of the hotel's daily operations, from maximizing ROR to going above and beyond to fulfill specific guest requests. You'll play a key role in supporting the Guidance Team's achievement of its objectives, and you'll always represent the best face of the brand. One more thing: we believe in positive, healthy work environments, no matter what. It'll be your job to foster one that's constantly evolving-improving every employee's work life, and giving them a life outside work. About the position... Develop and communicate a hotel operations strategy that is aligned with the company and brand and lead in its execution. Establish goals to optimize performance and hold the operational leadership team accountable for desired outcomes. Provide inspirational leadership to enliven the Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars. Monitor guest feedback and performance data to optimize guest engagement and retention and take appropriate corrective action. Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue and ensure a competitive position in the market. Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change. Identify the developmental needs of others and provide opportunities for growth and development to maximize talent. Develop the hotel operational budget and monitor financial performance to ensure goals are met or exceeded and opportunities are identified and addressed. Ensure proper controls are in place and policies are established and followed by all team members. Establish and maintain open, collaborative relationships and ensure direct reports do the same. Ensure regular, ongoing communication occurs (e.g. daily rallies, divisional/departmental meetings, attendance at regular and ad hoc hotel meetings). Recruit and select talented leaders and team members who will enhance the Hotels culture and demonstrate functional expertise; ensuring staffing levels are appropriate to meet business demands. Provide guidance and direction to subordinates through coaching, counseling, mentoring, and reviewing performance. Utilize interpersonal and communication skills to lead, influence and inspire others; advocate sound business decisions; demonstrate honesty and integrity; lead by example. Build and maintain an organizational culture that maximizes employee engagement and attracts top talent. About you... Passionate about leading a hotel operations team with a minimum of 4 years of similar work experience in a luxury hotel environment. A post-secondary diploma or degree would be a plus. An expert in hotel operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. $120,000.00 to $140,000.00 Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Responsible for hiring, training, supervising and developing staff. - Serve as liaison to clients and other outside agencies as assigned. - Maintain active and professional communication with program contacts to ensure program goals are met successfully. - Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met. - Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution. - Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed. - Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support. - Participate in the development and review of program materials and resources. - Participate in the development, implementation and ongoing oversight of Client server data exchange. - Promote program image and goals through public speaking engagements and professional presentations. - Submit activity reports to the senior program leadership. - Ensure that all departmental performance goals are met. - Monitor and communicate issues, risks and concerns to the senior program leadership. - Audit, review and approve expense reports. - Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template. - Participate in strategic planning and ongoing process improvement for the program. - Perform other duties as assigned by the senior program leadership. Minimum Requirements - Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience. - Minimum of 7 years of experience working in community settings involving health and/or human services required. - Minimum of 3 years of people management experience required. - Demonstrated ability to manage and motivate direct reports. - Extensive experience managing staff in a call center environment. - Experience managing remote staff. - Demonstrated ability to establish and maintain relationships with key stakeholders. - Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint). - Highly developed written and oral communication skills. - Strong interpersonal skills. - Ability to work in a dynamic and changing environment. - Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization. - Capacity to foster and maintain a positive and productive work environment. - Training, coaching, and mentoring skills preferred. #maxcorp #LI-AM1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 111,300.00 Maximum Salary $ 151,300.00

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Operations Staff are responsible for the set up, tear down, and cleaning of the venue. They are expected to changeover venue spaces between events, including during overnight changeovers. They are also responsible for regular event cleaning, scheduled deep cleaning, and general facility maintenance. This role pays an hourly rate of $20.00 - $22.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Federal Way Performing Arts and Event Center is a multipurpose venue designed to host theater, music, dance, art and spoken-word performances. Adjoining event spaces can host more than 300 for gala seating, or be transformed into settings ideal for conferences, seminars, meetings and weddings. Majestic mountain views are abundant from the PAEC's perch above the city, an enchanting backdrop for striking event photographs. The center's premier location in South King County, just 20 minutes south of Sea-Tac Airport, is ideal for business, educational, social, charitable and private events. Responsibilities • Keeps building and property in clean and orderly condition • Performs routine maintenance activities • Performs heavy cleaning duties • Sweeps, mops, scrubs, or vacuums floors • Gathers and empties trash • Scrubs, sanitizes, and supplies restroom facilities • Dusts furniture, walls, and equipment • Cleans windows, mirrors, and partitions with soap and other cleansers • Assist with the set up and tear down of pipe and drape, tables, chairs, and other equipment as needed in theater and meeting spaces • Set/strike to include the manual movement of equipment throughout the facility from storage areas to event spaces and back to storage • Review work assignments and data sheets with the Operations Manager • Mixes cleaning solutions and chemicals in containers in preparation for cleaning, according to instructions • Follows procedures for the use of chemical cleaners and power machinery to prevent damage to floors and fixtures • Cleans and polishes fixtures and furniture • Notifies managers regarding the need for repairs or additions to building operating systems • Provide excellent customer service to both employees and guests • Communicate and respond via radio to janitorial and operations staff calls • Maintain equipment storage, ensure orderly and clean storage spaces • Perform other duties as assigned by OVG management staff Qualifications Education and/or Experience • Knowledge of standard cleaning methods and procedures • Ability to stand, walk, and bend for many hours • Ability to perform repetitive motion for long periods of time • Experience with using cleaning equipment, including vacuum cleaners, floor buffers, and cleaning solutions • Background in handling, mixing, and using cleaning chemicals • Knowledge of occupational hazards safety rules • Excellent communication skills • Knowledge of various cleaning compounds necessary to the position • Ability to read and understand English • Ability to comprehend and follow written and verbal instructions • Must be 18 years of age or older Skills and Abilities • Ability to work with minimal supervision • Strong customer service skills • Good verbal and interpersonal skills required • Professional presentation, appearance and work ethic • Ability to interact with all levels of staff including management • Ability to work irregular hours including, evenings, weekends and holidays - Shifts vary and are dependent upon scheduled events Physical Demands • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job • Requires a large amount of walking, stair climbing, and standing to access all seating areas • May be exposed to high noise levels • Regularly required to use hands to handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl • Ability to lift and push/pull objects weighing up to 50 lbs. • Ability to stand on feet for up to 8 hours at a time, to kneel, stoop, climb stairs and reach above head as well as perform repetitive motions in connection with cleaning tasks • Requires work in both indoor and outdoor settings and may be subjected to adverse conditions Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. 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As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **UW Facilities, Real Estate Development has an outstanding opportunity for a Director of Strategic Operations, Metropolitan Tract, to join their team.** **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About this Opportunity** This role leads day-to-day operations and strategic implementation for the Metropolitan Tract, the University's landmark 11-acre commercial real estate portfolio in downtown Seattle. In the post-COVID era of elevated vacancy rates, this role combines tactical operational excellence with strategic thinking to execute recovery strategies, implement placemaking initiatives, and ensure optimal portfolio performance. This portfolio is in a prime location in downtown Seattle and will require collaboration with city and regional organizations such as the City of Seattle officials, Downtown Affiliated Associations and other relevant organizations. This position provides subject matter expertise and materials to support executive level decision making, including President, Vice President, and Regents, and the Advisory Committee on Real Estate (ACRE), relative to capital improvements/expenditures for UW owned land and resources. Reports to the AVP Real Estate Development, Chief Real Estate Officer (CREO). Performance of asset management duties on the Metropolitan Tract is a highly visible and critical role for the University. The position will require interaction with executive levels of private and public sector stakeholders. Frequent collaboration is also required with members of the University's executive level of business officers and the University's Advisory Committee on Real Estate (ACRE); an advisory Board consisting of national real estate experts. The support of the CREO and UW Real Estate Director positions and membership in the CPD/Facilities leadership team is also critical and when necessary, includes significant exposure to high level UW administration and governance bodies. The University owns and controls over $5B in capital assets and although a portion is independently managed by UW Medicine, the role will significantly impact the University's stewardship of these assets. **Key Responsibilities** **Metropolitan Tract Asset Management** The Metropolitan Tract represents the University's largest wholly owned real estate investment asset, comprising multiple Class A and B office buildings totaling over 1.4 million square feet of rentable office space, 200,000+ square feet of commercial retail space, the Cobb Apartments, 450+ hotel rooms, and 2,000+ parking spaces. This position ensures the asset's operational success setting goals to achieve performance metrics aligned with other A-level asset market comps through oversight of property management, operating budgets, accounting, leasing, capital projects, and performance reporting. **Operational Management:** + Manages third-party property managers responsible for day-to-day operations of office space, hotel, residential apartments, and retail space + Oversees leasing team negotiating contracts for over 1.4 million square feet in downtown Seattle + Serves as key contact with ground lease tenants including Fairmont Olympic Hotel owners and Rainier Square Tower and 400 University developer/owner **Financial Management and Analysis:** + Analyzes investment opportunities and provides capital allocation recommendations, including adaptive reuse and redevelopment options + Monitors debt service requirements and coordinates refinancing strategies with finance team + Develops financial models for mixed-use conversions and alternative revenue streams to address declining office rents + Leads value engineering initiatives to maximize returns from under-performing assets + Manages major lease negotiations, tenant retention programs, and new business development initiatives + Ensures optimal financial performance through rigorous budget management, expense control, and revenue optimization **Stakeholder Relations:** + Serves as primary contact for community partners and major tenants in this highly visible University role + Collaborates with executive-level business officers and the University's Advisory Committee on Real Estate (ACRE) + Coordinates with UW's marketing and communication teams on messaging + Requires strategic thinking as landlord, adapting to varied customer goals and reporting to diverse audiences **Placemaking & Community Engagement:** + Designs and implements placemaking strategies to enhance the Metropolitan Tract as a vibrant urban destination + Builds relationships with community organizations, cultural institutions, and local business leaders + Coordinates programming for retail spaces, public areas, and event venues to drive foot traffic + Manages partnerships with civic organizations related to downtown and regional growth + Leads public realm improvement projects and streetscape activation initiatives **Portfolio Repositioning & Development Strategy:** + Leads comprehensive analysis of underperforming office assets for adaptive reuse and redevelopment opportunities + Develops strategic repositioning plans addressing decline in occupancy and falling rental revenues + Executes mixed-use conversion feasibility studies for excess office space, including residential, hospitality, life sciences, and experiential retail options + Coordinates with planning consultants and architects on zoning analysis and development capacity studies + Implements revenue diversification strategies reducing dependence on traditional office leasing + Manages pre-development activities including market analysis, financial modeling, and partnership structuring + Oversees relationships with potential development partners, investors, and joint venture opportunities + Manages entitlement processes and community engagement for major redevelopment initiatives + Executes phased development strategies maintaining cash flow while repositioning under-performing assets **Support the UW Real Estate Team:** Supports the Real Estate Team overseeing other UW owned and leased assets. **Perform Other Duties as Required** **Core Competencies** + Demonstrate personal integrity and trustworthiness + Anticipate, recognize and resolve problems + Maintain responsiveness and accountability + Use interpersonal skills to navigate projects through complex collaborative institutions + Maintain positive, success-oriented attitude + Exercise professionalism with tact and courtesy + Exhibit responsible work ethic + Manage stressful situations and changing priorities effectively + Continuously promote safe work environment **Minimum Qualifications:** + Bachelor's degree in real estate, finance or similar field, or CPA preferred + Minimum 10 years' commercial real estate experience with 5+ years in senior management roles + Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration **Additional Requirements:** **Technical Skills:** + Lease analysis, property budgeting, cash modeling, forecasting, and financial audit management + Mixed-use, urban commercial real estate and/or institutional property management experience + Understanding of leasing structures and contract negotiations **Leadership & Communication:** + Strong analytical and problem-solving skills balancing strategic and operational priorities + Strong project management skills managing multiple complex initiatives simultaneously **Desired Experience:** + Master's degree in real estate, finance or similar field, or CPA preferred + Construction management, development processes, and capital project oversight experience + Extensive knowledge of Seattle/Pacific Northwest commercial real estate markets + Understanding of post-COVID commercial real estate challenges and recovery strategies + Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects + Excellent communication and presentation skills for senior leadership and external stakeholder engagement + Ability to translate strategic vision into actionable operational plans **Working Conditions:** + The position is eligible for hybrid work schedule. Typically, the schedule is on site two or three days a week at UWRE office on UW Seattle Campus or Metropolitan Tract Downtown Seattle and remote work the remainder of time. + Open office, non-smoking environment + Regular and predictable work hours required **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About the Team:** UW Facilities manages the University's buildings, infrastructure, and land with more than 1,100 employees across six major units: Asset Management (Project Delivery Group, Engineering Services, Campus Architecture and Planning, and Sustainability); Operations (Maintenance & Construction, Building Services, Transportation Services, and Safety); Campus Energy, Utilities & Operations; Finance & Administration; Real Estate Development; and Business Intelligence & Information Technology. Visit ************************** for more information. Real Estate Development includes the UW Real Estate. UW Real Estate is a team of 18 staff that provides strategic asset management and comprehensive real estate services that align with the University's institutional goals. This includes all property interests owned and leased by the University of Washington. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $225,000.00 annual **Pay Range Maximum:** $265,008.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.