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Senior system administration manager vs information technology support manager

The differences between senior system administration managers and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior system administration manager, becoming an information technology support manager takes usually requires 6-8 years. Additionally, a senior system administration manager has an average salary of $118,755, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for a senior system administration manager include customer service, systems administration and network infrastructure. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Senior system administration manager vs information technology support manager overview

Senior System Administration ManagerInformation Technology Support Manager
Yearly salary$118,755$104,424
Hourly rate$57.09$50.20
Growth rate5%16%
Number of jobs68,795162,131
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 61%
Average age4347
Years of experience28

Senior system administration manager vs information technology support manager salary

Senior system administration managers and information technology support managers have different pay scales, as shown below.

Senior System Administration ManagerInformation Technology Support Manager
Average salary$118,755$104,424
Salary rangeBetween $89,000 And $157,000Between $76,000 And $142,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateOregonWashington
Best paying companyPayPalClinica Sierra Vista
Best paying industryTechnologyFinance

Differences between senior system administration manager and information technology support manager education

There are a few differences between a senior system administration manager and an information technology support manager in terms of educational background:

Senior System Administration ManagerInformation Technology Support Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Senior system administration manager vs information technology support manager demographics

Here are the differences between senior system administration managers' and information technology support managers' demographics:

Senior System Administration ManagerInformation Technology Support Manager
Average age4347
Gender ratioMale, 86.5% Female, 13.5%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 9.9% White, 62.8% American Indian and Alaska Native, 0.3%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage9%11%

Differences between senior system administration manager and information technology support manager duties and responsibilities

Senior system administration manager example responsibilities.

  • Accomplish major WSUS development on site and implement Mcafee EPO deployment.
  • Manage domain name server (DNS) and develop group policy for site.
  • Manage a team of five system administrators, database administrators and student employees.
  • Manage office technology including VoIP phones, copiers, network, workstations and servers.
  • Evaluate and fine tune components such as switches, and routers to achieve peak efficiency.
  • Manage uptime of business critical Solaris servers and storage systems that hostedAltera's key business applications 24x7.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Senior system administration manager vs information technology support manager skills

Common senior system administration manager skills
  • Customer Service, 12%
  • Systems Administration, 7%
  • Network Infrastructure, 4%
  • Linux, 4%
  • Technical Support, 3%
  • Disaster Recovery, 3%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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