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The differences between senior tellers and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $45,334 average annual salary of a senior teller.
The top three skills for a senior teller include team support, excellent client and quality customer service. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.
| Senior Teller | Banking Associate | |
| Yearly salary | $45,334 | $81,890 |
| Hourly rate | $21.80 | $39.37 |
| Growth rate | -12% | -12% |
| Number of jobs | 8,846 | 18,919 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 63% |
| Average age | 39 | 39 |
| Years of experience | - | - |
A senior teller oversees banking operations, mainly focusing on the performance of tellers. Aside from designating tasks, they are also responsible for maintaining ATMs and cash drawers, providing vault access, and coordinating with other bank officials. A senior teller must address and investigate any discrepancies or concerns, resolving them in a timely and professional manner. Furthermore, as a senior on the team, they must lead junior tellers into being an efficient part of the workforce, all while implementing its policies and regulations.
A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.
Senior tellers and banking associates have different pay scales, as shown below.
| Senior Teller | Banking Associate | |
| Average salary | $45,334 | $81,890 |
| Salary range | Between $23,000 And $87,000 | Between $47,000 And $141,000 |
| Highest paying City | Arlington, VA | White Plains, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Northern Trust | Citi |
| Best paying industry | Finance | Finance |
There are a few differences between a senior teller and a banking associate in terms of educational background:
| Senior Teller | Banking Associate | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between senior tellers' and banking associates' demographics:
| Senior Teller | Banking Associate | |
| Average age | 39 | 39 |
| Gender ratio | Male, 21.2% Female, 78.8% | Male, 41.8% Female, 58.2% |
| Race ratio | Black or African American, 9.1% Unknown, 3.4% Hispanic or Latino, 23.2% Asian, 7.0% White, 56.8% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |