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Senior teller vs banking associate

The differences between senior tellers and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $45,334 average annual salary of a senior teller.

The top three skills for a senior teller include team support, excellent client and quality customer service. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.

Senior teller vs banking associate overview

Senior TellerBanking Associate
Yearly salary$45,334$81,890
Hourly rate$21.80$39.37
Growth rate-12%-12%
Number of jobs8,84618,919
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 63%
Average age3939
Years of experience--

What does a senior teller do?

A senior teller oversees banking operations, mainly focusing on the performance of tellers. Aside from designating tasks, they are also responsible for maintaining ATMs and cash drawers, providing vault access, and coordinating with other bank officials. A senior teller must address and investigate any discrepancies or concerns, resolving them in a timely and professional manner. Furthermore, as a senior on the team, they must lead junior tellers into being an efficient part of the workforce, all while implementing its policies and regulations.

What does a banking associate do?

A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.

Senior teller vs banking associate salary

Senior tellers and banking associates have different pay scales, as shown below.

Senior TellerBanking Associate
Average salary$45,334$81,890
Salary rangeBetween $23,000 And $87,000Between $47,000 And $141,000
Highest paying CityArlington, VAWhite Plains, NY
Highest paying stateNew JerseyNew York
Best paying companyNorthern TrustCiti
Best paying industryFinanceFinance

Differences between senior teller and banking associate education

There are a few differences between a senior teller and a banking associate in terms of educational background:

Senior TellerBanking Associate
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common college--

Senior teller vs banking associate demographics

Here are the differences between senior tellers' and banking associates' demographics:

Senior TellerBanking Associate
Average age3939
Gender ratioMale, 21.2% Female, 78.8%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 9.1% Unknown, 3.4% Hispanic or Latino, 23.2% Asian, 7.0% White, 56.8% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between senior teller and banking associate duties and responsibilities

Senior teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Uncover additional cross-sell opportunities with current clients
  • Handle additional teller responsibilities including ATM balancing and coin machine operations.
  • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
  • Reconcile daily accounts to balance ATM transactions, including preparing and analyzing relevant reports.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Show more

Banking associate example responsibilities.

  • Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
  • Develop working relationships with clients by providing exceptional customer service while utilizing a focuse cross-sell strategy.
  • Follow up with customers regarding KYC and other account relate updates.
  • Analyze each movement in full detail while meeting all SLA's.
  • Prepare UCC's for filing at the county and state level.
  • Monitor multiple cases while keeping track of SLA's and B2B communications.
  • Show more

Senior teller vs banking associate skills

Common senior teller skills
  • Team Support, 9%
  • Excellent Client, 8%
  • Quality Customer Service, 8%
  • Loan Payments, 7%
  • ATM, 6%
  • Cash Handling, 6%
Common banking associate skills
  • Excellent Interpersonal, 41%
  • Strong Customer Service, 29%
  • Financial Transactions, 15%
  • Financial Services, 1%
  • PowerPoint, 1%
  • Financial Solutions, 1%

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