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Senior teller vs teller supervisor

The differences between senior tellers and teller supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior teller has an average salary of $45,334, which is higher than the $39,971 average annual salary of a teller supervisor.

The top three skills for a senior teller include team support, excellent client and quality customer service. The most important skills for a teller supervisor are security procedures, quality customer service, and ATM.

Senior teller vs teller supervisor overview

Senior TellerTeller Supervisor
Yearly salary$45,334$39,971
Hourly rate$21.80$19.22
Growth rate-12%-12%
Number of jobs8,8469,742
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 42%
Average age3939
Years of experience--

What does a senior teller do?

A senior teller oversees banking operations, mainly focusing on the performance of tellers. Aside from designating tasks, they are also responsible for maintaining ATMs and cash drawers, providing vault access, and coordinating with other bank officials. A senior teller must address and investigate any discrepancies or concerns, resolving them in a timely and professional manner. Furthermore, as a senior on the team, they must lead junior tellers into being an efficient part of the workforce, all while implementing its policies and regulations.

What does a teller supervisor do?

A teller supervisor oversees tellers' performance in banks, ensuring that they provide quality service to clients. They are also responsible for assessing workforce performances, handling issues and concerns, delegating tasks, and even managing teller schedules. Aside from supervising employees, a teller supervisor may also assist clients in depositing and withdrawing funds, opening and closing accounts, and even offering products and services. As a supervisor, it is essential to lead and encourage tellers to reach goals while implementing the bank's policies and regulations.

Senior teller vs teller supervisor salary

Senior tellers and teller supervisors have different pay scales, as shown below.

Senior TellerTeller Supervisor
Average salary$45,334$39,971
Salary rangeBetween $23,000 And $87,000Between $23,000 And $67,000
Highest paying CityArlington, VA-
Highest paying stateNew Jersey-
Best paying companyNorthern Trust-
Best paying industryFinance-

Differences between senior teller and teller supervisor education

There are a few differences between a senior teller and a teller supervisor in terms of educational background:

Senior TellerTeller Supervisor
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common college--

Senior teller vs teller supervisor demographics

Here are the differences between senior tellers' and teller supervisors' demographics:

Senior TellerTeller Supervisor
Average age3939
Gender ratioMale, 21.2% Female, 78.8%Male, 18.9% Female, 81.1%
Race ratioBlack or African American, 9.1% Unknown, 3.4% Hispanic or Latino, 23.2% Asian, 7.0% White, 56.8% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.9% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between senior teller and teller supervisor duties and responsibilities

Senior teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Uncover additional cross-sell opportunities with current clients
  • Handle additional teller responsibilities including ATM balancing and coin machine operations.
  • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
  • Reconcile daily accounts to balance ATM transactions, including preparing and analyzing relevant reports.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Show more

Teller supervisor example responsibilities.

  • Assist the teller's with end of day procedures including imaging daily work, balancing teller drawers and balancing the ATM.
  • Select for key responsibility as a vault teller and ATM teller, handling the delivery and shipping of large cash shipments.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Mentore emerging school leaders in leadership programs to develop leadership pipeline.

Senior teller vs teller supervisor skills

Common senior teller skills
  • Team Support, 9%
  • Excellent Client, 8%
  • Quality Customer Service, 8%
  • Loan Payments, 7%
  • ATM, 6%
  • Cash Handling, 6%
Common teller supervisor skills
  • Security Procedures, 13%
  • Quality Customer Service, 10%
  • ATM, 6%
  • Bank Policies, 6%
  • Cash Handling, 4%
  • Customer Transactions, 4%

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