Server and certified trainer vs crew trainer

The differences between server and certified trainers and crew trainers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a crew trainer has an average salary of $53,128, which is higher than the $30,423 average annual salary of a server and certified trainer.

The top three skills for a server and certified trainer include customer service, new servers and POS. The most important skills for a crew trainer are drive-thru, role model, and safety standards.

Server and certified trainer vs crew trainer overview

	Server And Certified Trainer	Crew Trainer
Yearly salary	$30,423	$53,128
Hourly rate	$14.63	$25.54
Growth rate	10%	14%
Number of jobs	131,460	101,338
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 50%	High School Diploma, 44%
Average age	28	23
Years of experience	-	-

What does a server and certified trainer do?

A server and certified trainer is a wait staff position who takes orders and serves food and beverages to customers dining in the restaurant. Often known as the lead server, a server and certified trainer provides training to new server trainees to serve customers and handle payments. A server and a certified server should maintain a professional attitude in order to ensure guest satisfaction. He/She or she should also be highly knowledgeable about anything related to the computer system.

What does a crew trainer do?

A crew trainer is responsible for training new staff with the overall tasks to ensure the success of daily operations. Crew trainers' duties include serving customers efficiently, assisting customers with their needs and special requests, facilitating the distribution of tasks, monitoring staff performance, managing orders, and adhering to the sanitation standards and safety procedures. A crew trainer must have excellent time-management and leadership skills, as well as the ability to multi-task to perform various tasks with accuracy and efficiency.

Server and certified trainer vs crew trainer salary

Server and certified trainers and crew trainers have different pay scales, as shown below.

	Server And Certified Trainer	Crew Trainer
Average salary	$30,423	$53,128
Salary range	Between $23,000 And $38,000	Between $43,000 And $64,000
Highest paying City	-	Roseville, CA
Highest paying state	-	Massachusetts
Best paying company	-	Union Pacific
Best paying industry	-	-

Differences between server and certified trainer and crew trainer education

There are a few differences between a server and certified trainer and a crew trainer in terms of educational background:

	Server And Certified Trainer	Crew Trainer
Most common degree	Bachelor's Degree, 50%	High School Diploma, 44%
Most common major	Business	Business
Most common college	-	-

Server and certified trainer vs crew trainer demographics

Here are the differences between server and certified trainers' and crew trainers' demographics:

	Server And Certified Trainer	Crew Trainer
Average age	28	23
Gender ratio	Male, 33.2% Female, 66.8%	Male, 42.2% Female, 57.8%
Race ratio	Black or African American, 11.3% Unknown, 5.6% Hispanic or Latino, 18.5% Asian, 8.3% White, 55.5% American Indian and Alaska Native, 0.8%	Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%
LGBT Percentage	6%	8%

Differences between server and certified trainer and crew trainer duties and responsibilities

Server and certified trainer example responsibilities.

Shape potential employees into becoming quality salespeople by increasing sales through upselling and providing excellent customer service.
Train and execute all aspects of restaurant depending upon need, including cooking, bartending, etc.
Task of serving guess needs and training the new hire at bartending if do not know how to.
Train new employees in wine and food knowledge, use of POS computer systems, handling cash/reports, and guest service etiquette
Develop variety of menu items catering to customers with food allergies and diet restrictions such as gluten free or vegetarian options.
Collaborate POS operation-training sessions for new employees.

Crew trainer example responsibilities.

Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
Utilize customer service skills while displaying creativity with culinary art to ensure a positive atmosphere for all guests and co-workers.
Provide genuine customer service to all guests, daily use of computerize POS terminal, adhere to training guidelines of company.
Communicate clearly and positively with coworkers and management, master point-of-service (POS) computer system for automate order taking.
Maintain waste and HACCP logs.
Clean open vat stoves and pressure cook stoves.

Server and certified trainer vs crew trainer skills

Common server and certified trainer skills

Customer Service, 29%
New Servers, 14%
POS, 7%
Guest Satisfaction, 5%
Fine Dining, 3%
Safety Procedures, 3%

Common crew trainer skills

Drive-Thru, 15%
Role Model, 10%
Safety Standards, 10%
Customer Orders, 7%
Customer Service, 7%
Customer Complaints, 6%

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Server And Certified Trainer
Server And Certified Trainer vs Crew Trainer

Updated January 8, 2025

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