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  • Manager, Technology Risk Guide - Enterprise Services Risk

    Capital One 4.7company rating

    Service manager job in York, PA

    The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Technology Risk Manager in Capital One's Enterprise Services (ES) Risk organization, you will apply your Tech and Cyber risk management skills and analytical skills to some of our highest profile Risk Management projects. You will act as a thought leader across Technology, Divisional CIO, and Cyber Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization, as well as provide direct tech risk guide services into our first line Divisional CIO teams. Your contributions will drive organizational change through risk identification, measurement, analysis and reporting in order to better manage the company's Technology and Cyber risks in an open and collaborative environment. Technology Risk Managers are experienced and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk management services to our business partners. You will have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Proficiency in Cyber and Technology risk management program development and management are key to success in this role. The successful candidate will be an experienced risk management professional who understands technology functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills. Responsibilities: Serve as a Technology Risk Manager for Divisional CIO Leadership Team and respective software engineering teams to propel technology risk agenda and help DCIO LT make informed decisions in supporting their business partners. Build successful relationships with Tech and other team members to understand the impact of technology risk on critical business processes Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. Influence leaders within Tech, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed Conduct periodic risk reviews with the executives and support reporting for technology risk metrics Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness Design and support internal risk and control governance processes Identify and implement continual tech risk program enhancements based on industry standards and best practices in alignment with Capital One's strategic risk direction Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications: Bachelor's Degree or Military Experience At least 4 years of experience in Technology Management or Cyber Risk Management At least 4 years of experience in Risk Management, Process Management, Project Management, or a combination At least 4 years of experience supporting, partnering, and interacting with internal and external business clients Preferred Qualifications: At least 4 years of experience consulting with senior executives or strategy building Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification) 5+ years of experience supporting, partnering and interacting with internal stakeholders At least 3 years of experience in the Financial Services industry Project Management (PMP) or Program Management (PgMP) certification At least 1 year of experience managing risks, governance, and controls for technology, digital products, and solutions At least 1 year of experience with Risk Management frameworks, reporting and metrics within a public cloud based environments Knowledge of appropriate controls to secure cloud-based services (SaaS) products At least 3 years of experience in AWS, GCP, or Azure cloud technologies At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $164,800 - $188,100 for Manager, Cyber Risk & Analysis Richmond, VA: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $164.8k-188.1k yearly 1d ago
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  • Commercial Service Manager - Roofing

    Cybercoders 4.3company rating

    Service manager job in Hyattsville, MD

    The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry. Key Responsibilities Manage and oversee the daily operations of the commercial roofing service department. Develop and implement strategies for business development to drive growth in service contracts and customer acquisition. Ensure compliance with safety regulations and quality standards in all roofing projects. Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings. Lead, train, and mentor a team of service technicians to enhance performance and service delivery. Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction. Prepare and manage budgets for service operations to ensure profitability. Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs. Qualifications Bachelor's degree in business administration, construction management, or a related field. Proven experience in the roofing industry, particularly in commercial and industrial roofing. Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing. Demonstrated experience in a service management role, ideally within the construction or roofing sectors. Excellent leadership and team management skills. Strong business development acumen and customer relationship management skills. Ability to analyze financial data and manage budgets effectively. Benefits Salary: 100 - 150k Base (Dependent on book of business) Negotiable Commission Structure Medical Dental Vision PTO Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: jon.quickel@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1844674 -- in the email subject line for your application to be considered.*** Jon Quickel - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 03/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $59k-87k yearly est. 2d ago
  • District Manager

    Prime Group Holdings, LLC 4.6company rating

    Service manager job in Baltimore, MD

    Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. Position Overview: The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market. Essential Responsibilities: · Develop and implement plans to achieve sales goals and optimize the portfolios NOI; · Enable and drive strong operational performance of the assigned portfolio of businesses; · Inspire, lead, develop the team; · Monitor and improve sales, cost management, employee management and safety; · Identify and drive opportunities to improve business performance; · Enforce all company policies, procedures and code of ethics; · Manage employee performance including hiring, termination, discipline, development and management; · Manage escalations and approvals in a timely and thorough manner. Qualifications · Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required; · Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry; · Excellent communication, interpersonal and motivational skills; · Demonstrated experience in building “ownership” and accountability in a team · Strong analytical and problem-solving abilities; · Able to prioritize multiple projects and deal with numerous interruptions; · Work well under pressure, meeting deadlines consistently; · Able to work independently with minimal supervision and lead 20-35+ employees; · Computer skills: Solid understanding of the Microsoft suite of products; · Willing to work a flexible schedule, including weekends. · Must be able to perform some of the physical requirements of the job (ability to lift 50lbs); · Valid state driver's license and reliable transportation; · Ability to travel within the district and to other designated locations as directed by the company. Compensation · Competitive rate of pay and a generous benefits program · Participation in company's performance-based incentive program(s) · Medical, dental, vision, life, short-term disability, and long-term disability insurance program · Paid vacation time; paid sick time; paid holidays Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $93k-157k yearly est. 4d ago
  • Senior Manager- Refrigeration Eastern Service Branch

    GEA Group 3.5company rating

    Service manager job in York, PA

    GEA Group is searching for a Senior Manager of Field Service for our Eastern Region. Responsibilities: Responsible for sales budget and gross margin achievement. Responsible for the management of field service technicians, coordination staff, and back-office support center personnel (i.e. troubleshooters, vibration analyst, and reliability specialist). Evaluates field service reports and assures adequate completion, areas for correction, and selling opportunities. Conduct customer visit to build customer relationship and provide insight on what services GEA can provide. Participate in the preparation of annual service departmental budget and capital appropriation. Apprises management of trends in equipment performance or reliability and solutions to warranty situations. Reviews time sheets, service tickets, and expense reports prior to submission. Manage schedule of service work. Assists with budget forecasts and provides staffing recommendations, potential new business, and marketing services. Assists in compressor research and development. Assists customer/user in plant system problem solving. Successfully meet key performance indicators. Responsible for the adherence of all corporate guidelines and strategic initiatives. Provides quotes for repair estimates for compressor repairs and rebuilds. Interfaces with vendors, customers/users on situations requiring supervisory decision making. Initiates and manages service orders and service agreements. Provide training, coaching, development, and motivation. Identify areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. Aids in the collection of delinquent accounts. Reviews inspection reports and compressor modification sheets. Assists in compressor research and development. Assists customer/user in problem solving via phone conversations. Develops and maintains pricing for standardized services offered by the company. Develops and maintains a streamlined system for handling troubleshooting calls. Manages and oversees all Chem-Skid start-ups (Domestic and International). Administers service department policies and writes service bulletins for known service issues. Works closely with warranty department to minimize warranty costs for “chem-skid” start-ups Apprises management of trends in equipment performance or reliability and solutions to warranty situations. Requirements: Bachelor's degree in engineering or another technical related field At least 3 years of experience in industrial refrigeration At least 3 years of experience in sales and business development. At least 5 years of business leadership experience. Experience with remote field service management strongly considered. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. The typical base pay range for this position at the start of employment is expected to be between $100,000.00 - $125,000.00 per year. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards. Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
    $100k-125k yearly 1d ago
  • Resident Services Manager

    UDR, Inc. 4.5company rating

    Service manager job in College Park, MD

    UDR is seeking a Resident Service Manager to join our team at Domain College Park (255 units) in College Park, MD. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering positive relationships with community residents. Position may have supervision over a direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager SUPERVISION EXERCISED: Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or Resident Service Specialist(s). Exempt/Non-exempt status will depend on the supervisory responsibilities in accordance with FSLA guidelines. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical standards daily as listed below: 1. Walk community daily; open and close all "showing" units. Monitor property including office space, restrooms, amenity areas, parking lot and "showing" units to ensure they meet UDR's quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks. 2. Refresh community's signage, write and distribute collateral as needed to support the drive for occupancy and improve community image. Customer Service Provide the best standard of quality and service through resident relations: 1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals. 3. Conduct move-in orientation sessions for new residents and drive annual renewal conversations with existing residents as needed. 4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests. 5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved. Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial responsibilities. 2. Conduct Purchase Card (P-card) reconciliation for community. Personnel Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: 1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building. 2. Hire and train new staff and develop staff to maximize potential. 3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 4. Approve time records and requests for time off. Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and procedures. 2. Source new vendors as needed in order to maintain community appearance and resident services. 3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems. Administrative Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: 1. Prepare, communicate and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments. 2. Review, monitor, administrate and sign leases as required and needed. 3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements Company policies and/or procedures. 4. Plan and manage all community events. 5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craigslist, etc. 6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 8. Smart Rent Management and Package and Parcel Management. 9. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the "Key Policy". 10. Investigate, address and resolve all community and resident issues, disturbances, complaints and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 11. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents and guests. 13. Develop and maintain emergency action procedures for the properties. 14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 16. Comply with all Company policies and procedures related to employment. 17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 18. Perform other duties as assigned or needed. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues. Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning. Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished highly professional interpersonal skills both in person, by phone and with all social media interactions. Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials. TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 3. Minimum of two years' management or supervisory experience is required. 4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k-67k yearly est. 3d ago
  • POWER SYSTEM DIVISION (PSD) RENTAL SERVICE SUPERVISOR

    Carter MacHinery Company, Inc. 4.0company rating

    Service manager job in Elkridge, MD

    Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Power Systems Rental Service Supervisor in Elkridge, Maryland. The Power Systems Rental Service Supervisor is responsible for directing and supervising the Power Systems Rental Shop and Field activities of the PSD Rental Technicians and PSD Rental Service Advisors. The individual in this position is responsible for ensuring that a safe work environment is consistently promoted at all times, particularly those involving the repairs and/or maintenance of Power Systems Rental assets, all of which allow customers to achieve success by providing quality generator equipment in a consistent and timely manner and that the equipment is clean and properly maintained. Seeking candidates with a minimum five years' relevant Electrical Power Generation (EPG)/electronics experience; a technical degree or military equipment experience is a plus. Previous leadership and supervisory experience. College/technical degree, or comparable industry experience, preferred. Requirements for the Power Systems Rental Service Supervisor position include: Must have excellent oral and written communication skills. Must have excellent customer relations skills. Must be organized and able to prioritize and multi-task. Must have the ability to manage and delegate work. Must have strong mechanical knowledge. Proficient in use of a computer; able to adapt to changing technology. Must be able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Power Systems Rental Service Supervisor job, including regularly being required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to sit. The employee must regularly lift and/or more up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $76,000 - $90,000 a year Actual base salary may vary based upon, but not limited to, relevant experience, skills, candidate qualifications, education, geographic location, and other relevant business factors. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance e.g. discretionary incentive programs or non-discretionary incentive plans. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $76k-90k yearly 3d ago
  • General Manager

    Clyde's Restaurant Group 4.1company rating

    Service manager job in Chevy Chase, MD

    Base Salary: $115,000 - $125,000 / year based on experience + Quarterly Bonus Potential Clyde's of Chevy Chase, part of Clyde's Restaurant Group, is hiring a General Manager. Clyde's of Chevy Chase offers the opportunity to lead one of the area's most beloved, high-volume restaurants within a stable company known for its people-first culture, work-life balance, competitive pay, and long-term career opportunities. This role is ideal for a General Manager who thrives in a complex, creatively driven operation-leading large teams, delivering exceptional guest and employee experiences, maintaining impeccable facility standards, and cultivating a vibrant, energetic bar scene. WHY JOIN THE CLYDE'S TEAM AS GENERAL MANAGER Reputable Company: Strong stability and performance. Positive Culture: Courtesy, dignity, and respect. Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation. Bonuses: Quarterly eligibility. Flexible Schedule: 5-day work week. Career Growth: Rapid advancement opportunities. Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services. Insurance: Hospital indemnity, critical illness, accident coverage. Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC). Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy. Dining Discounts: Half-price off-duty dining and complimentary shift meals. Convenient Parking: Available parking benefits. Employee Assistance: Legal, emotional, financial, and work/life balance support. Financial Assistance: Assistance fund for employees in need. Training & Education: Best-in-class training program and tuition reimbursement. Flu Shots & Discounts: Annual flu shots and access to thousands of exclusive brand discounts. Charity Matching: Up to $4,000 yearly. WHAT WE LOOK FOR IN A GENERAL MANAGER Hardworking, attentive, and hospitality-driven with a desire to excel and maintain the highest level of service 2-3 years' experience as a General Manager preferably in a high-volume restaurant Great verbal and written communication skills Provides guests with exceptional service and value Disciplined and firm about standards of performance, yet fair and personable in developing employees WHAT YOU WILL DO AS A GENERAL MANAGER Set engaging hospitality tone for restaurant Interview, hire, train, schedule and develop front of the house (FOH) managers and employees Work the floor hands-on by greeting guests, process checks, investigate and resolve customer complaints Interact with guests in a genuine and friendly manner to establish a personal, professional rapport Develop and manage annual financial plan for restaurant Complete performance reviews for dining room managers and employees and assign developmental goals based on observation of the employee's performance Conduct daily menu class Direct employee in safety and health prevention measures Lead and manage monthly inventory Write agendas for and conducts departmental meetings Assign service goals for the month Run weekly manager meetings Work closely with the Executive Chef in menu planning and cost control ABOUT US Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, Hamilton Live, and Ebbitt House (opening Spring/Summer 2026). Apply now and take the first step towards a rewarding career! Even if you don't meet every requirement, we encourage you to apply. We are committed to building an inclusive team and welcome applicants from all backgrounds. Clyde's Restaurant Group participates in E-Verify. We use the federal E-Verify system to confirm that new hires are authorized to work in the United States. Click here to learn more about E-Verify and your Right to Work. Contact us at ********************* if you need any special accommodations to apply.
    $115k-125k yearly 3d ago
  • General Manager - Congressional Plaza (NEW STORE)

    Gap 4.4company rating

    Service manager job in Rockville, MD

    Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $60,800 - $82,100 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $60.8k-82.1k yearly 4d ago
  • Operations Manager

    Judge Direct Placement

    Service manager job in East York, PA

    Our client, an International Manufacturing Company, is currently seeking an Operations Manager. Responsibilities: *Set clear performance expectations for direct and matrixed teams aligned with strategic goals. *Lead production operations to meet targets in safety, CI / COE, quality, delivery, cost, engagement, and talent growth. *Drive continuous improvement and standardization across departments to enhance safety, quality, inventory, and waste reduction. *Make strategic decisions on policies, resource allocation, and execution to meet business objectives. *Align production and material planning with customer demand, managing the full value stream for quality and cost efficiency. *Support S&OP processes, manage budgets, allocate resources, and determine staffing to meet operational needs. *Collaborate with support teams to ensure adequate resources and operational support. *Monitor performance, provide coaching, and foster a culture of accountability, mentorship, and engagement. *Lead workforce planning and talent development aligned with business priorities and seasonal needs. Qualifications: *Bachelor's degree in Engineering, Manufacturing, or Technology is preferred. *10 years of experience in industrial manufacturing *4+ years of management level experience within a manufacturing environment *Experience with managing salaried level employees *Proven track record of driving formal process improvements and optimizing production efficiency. *Experience within a High Mix/ Low Volume environment is required. *Strong background with industrial processes such as stamping, plating, and experience with tool/die equipment. Great opportunity to join an amazing company that will offer growth opportunities, annual bonus, solid benefits and relocation assistance (if needed).
    $64k-103k yearly est. 3d ago
  • Salon Manager

    Smart Style

    Service manager job in York, PA

    WHAT WE OFFER If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for. WHAT YOU'LL DO You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success. Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business. You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest. You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment. You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism. WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS You lead by example, are customer service at your core, and can resolve challenges with professionalism. You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind. You have a current cosmetology or barber license as required by state/provincial regulations. You can and want to work a flexible schedule, including evenings and weekends. You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day. You need to know how to read, write, and do basic math. You need to be available to travel to mandatory meetings and training sessions, including overnight travel. PHYSICAL REQUIREMENTS You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus. If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs. We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals. DISCLAIMER: "You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
    $38k-60k yearly est. 7d ago
  • Senior Manager - Contract Management

    Kellymitchell Group 4.5company rating

    Service manager job in Annapolis, MD

    Our client is seeking a Senior Manager - Contract Management to join their team! This position is located in Annapolis Junction, MD. Lead the preparation and submission of responses to Requests for Information (RFIs), Requests for Quotes (RFQs), Invitations for Bids (IFBs), and Requests for Proposals (RFPs) for government agencies Analyze and interpret complex government-issued solicitations to identify all technical, administrative, and compliance requirements Develop clear, well-structured point-by-point proposal responses aligned to stated evaluation criteria and agency priorities Craft persuasive proposal narratives that clearly articulate the company's capabilities, value proposition, and ability to meet or exceed agency needs Serve as the primary liaison with Contracting Officers (COs), including drafting formal questions, clarifications, and responses to post-submission inquiries Collaborate cross-functionally with internal subject matter experts (SMEs) to gather content, validate technical accuracy, and secure commitments to contract requirements Conduct final reviews of award documents to ensure alignment with submitted proposals and identify any high-risk or non-standard terms for escalation to Senior Management Ensure all proposal submissions comply with corporate legal policies, federal acquisition regulations (FAR), and applicable government contracting standards Maintain a strong understanding of business objectives, legal provisions, and internal corporate policies throughout the proposal process Desired Skills/Experience: Bachelor's degree in Business, Legal Studies, Communications, or a related field Proven experience writing and managing proposals submitted to government agencies, Federal experience strongly preferred Exceptional written and verbal communication skills, with the ability to convey complex information clearly and persuasively Strong ability to synthesize information from multiple stakeholders into a concise, cohesive, and compliant final product Excellent time management and organizational skills, with the ability to manage multiple concurrent deadlines in a fast-paced environment Meticulous attention to detail with a strong focus on accuracy and compliance Proficiency in Microsoft Office and Google Workspace business applications Advanced technical writing experience Familiarity with wireless products and services Strong financial and business acumen related to pricing, cost structures, and value propositions Background or exposure to legal, contracts, or government compliance functions Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $31.15 and $44.50. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $31.2-44.5 hourly 2d ago
  • Store Manager

    Citi Trends, Inc. 4.7company rating

    Service manager job in York, PA

    The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization. DUTIES/RESPONSIBILITIES: Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Maintains financial controls including shrink, payroll and other operating expenses. Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control Monitor sales activities to ensure that customers receive satisfactory service. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures. Performs other duties as may be assigned. REQUIRED SKILLS/ABILITIES: Excellent communication and organizational skills. Ability to work a flexible schedule including nights and weekends. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. EDUCATION/EXPERIENCE: High school diploma or equivalent. 3-5 years of retail experience as a Store Manager. 5-7 years of retail experience. PHYSICAL REQUIREMENTS: Store Managers are scheduled to work 45 hours per week and must be able to perform the essential physical functions listed below with or without accommodation. Squat/Kneel/Stoop (Frequent to continuous) Stand/Bend/Walk (Frequent to continuous) Twist (Occasional to Frequent) Reach above shoulder (Occasional to Frequent) Lift/Carry (Occasional to Frequent) Push/Pull (Occasional to Frequent) Use of hands (manual dexterity, grasping [Frequent to Continuous]) GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
    $31k-39k yearly est. 7d ago
  • Liquor Store Assistant Manager 2 - Eisenhower Drive, Hanover

    Commonwealth of Pennsylvania 3.9company rating

    Service manager job in Hanover, PA

    We are looking for a dynamic and results-driven Liquor Store Assistant Manager 2 to join our Fine Wine & Good Spirits store at Eisenhower Drive in Hanover. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. Maintain a clean, organized, and safe store environment for both customers and staff. Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. Collaborate with the General Manager on staff training, performance reviews, and other operational functions. Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. Stand for extended periods of time. Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: Free - Secure - Onsite Parking Full-time employment. Work hours will vary, totaling 75 hours biweekly. Telework: You will not have the option to telework in this position. Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Liquor Store Assistant Manager 1 or a Liquor Store General Manager 1A (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or Two years as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Two years of lead retail sales work. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $37k-43k yearly est. 5d ago
  • Administrative Operations Manager

    Assisting Hands of Baltimore North

    Service manager job in Towson, MD

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Opportunity for advancement Assisting Hands Home Care Baltimore North, MD Assisting Hands Home Care is expanding in Baltimore County and seeking an Administrative Operations Manager to support daily office operations. This hands-on role combines office coordination, caregiver support, scheduling, and occasional CNA shift coverage in a fast-growing start-up environment. The Administrative Operations Manager helps keep the office running smoothly by supporting caregivers and clients, assisting with scheduling, recruiting and onboarding, ensuring compliance with policies and state regulations, and partnering with ownership on operational improvements as the agency grows. Active CNA certification is required. Prior experience in home care, home health, or healthcare operations is preferred. The ideal candidate has an heart for seniors, is organized, dependable, customer-service oriented, and comfortable wearing multiple hats. Benefits include: 401(k) with company match, two weeks of paid vacation, and growth opportunities as the franchise expands. If youre looking to grow with a compassionate home care agency and play a meaningful role in building a strong, supportive team, wed love to connect.
    $44k-79k yearly est. 11d ago
  • Office Manager DDA Services

    Assurance Care & Support Services Inc.

    Service manager job in Frederick, MD

    The Office Manager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient office management, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace. Key Responsibilities: Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails. Oversee client intake process, including collecting required documentation and maintaining accurate records. Supervise office staff, providing guidance, training, and support as needed. Ensure compliance with state and agency policies (including DDA regulations). Maintain employee files, background checks, training documentation, and certifications. Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability. Manage timesheets, attendance, and assist with payroll processing. Order and manage office supplies and medical equipment inventory. Serve as liaison between clients, families, staff, and healthcare professionals. Prepare reports, maintain filing systems, and support audits and inspections. Support hiring, onboarding, and training processes for new employees. Qualifications: High school diploma or equivalent required; Associates or Bachelor's degree preferred. Minimum of 2 years of administrative or office management experience, preferably in a healthcare or home care setting. Knowledge of DDA, Medicaid, or healthcare regulations is highly desirable. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and scheduling software. Ability to maintain confidentiality and manage sensitive information professionally. Detail-oriented with strong problem-solving abilities. Schedule: Monday to Friday (Full-Time) / Part-Time Occasional weekends or after-hours support as needed Compensation: Competitive salary based on experience 401k We look forward to welcoming a dedicated and organized professional to our growing team!
    $72k-121k yearly est. 4d ago
  • Integrated Service Delivery Tech Lead (LCAT - Systems Integration Engineer)

    Alcor 4.0company rating

    Service manager job in Baltimore, MD

    We are hiring an energetic, motivated, innovative individual to be a part of our team supporting in Baltimore, MD. The Integrated Service Delivery (ISD) Tech Lead works closely with the ISD team, ISD Manager, and Tier 2 Managed Services Lead, to oversee the technical activities and workloads of their team, facilitate meetings with the customer and team, and ensure that support services satisfy consumer requests. The ISD Tech Lead must have strong communication and technical skills to motivate and encourage workers. They also use strong interpersonal skills to build relationships, and application customers. You will deliver technical guidance, and IT solutions that ultimately ensure that the functions of Medicare, Medicaid, and Marketplace are carried out for the US citizen and contribute to efforts to reduce healthcare costs. Candidate will collaborate closely with our internal teams to design, implement, fine-tune, and sustain our organization and client's cloud-based solutions. Candidate will be responsible for deploying and troubleshooting cloud systems, providing guidance on emerging cloud initiatives, and ensuring the integrity and security of our cloud infrastructure. The current work environment is remote leveraging various tools such as Slack, Microsoft Teams, and Zoom. Key skills needed. We need well versed in the following - Technical leadership with strong Linux (x86), zLinux, Windows Active Directory and AWS Cloud background experiences. Primary Responsibilities: Overseeing the technical aspects of the ISD techs, including troubleshooting, making design and architectural decisions, and supervising system modifications. Providing direction and mentorship in tech support and service delivery. Proven optimization experience with on-prem and AWS Cloud applications which leads to overall cost savings for the customer. Analyze and come up with a plan on optimization objectives with knowledge on how to implement. Site Reliability Engineering (SRE) proven experience with software engineering principles to IT operations and infrastructure to improve system reliability and scalability. Monitoring experience and ability to set up alerts in various tools (Datadog, Nagios, New Relic, etc.). Managing and facilitating meetings with associated action items and minutes. Ensure that teams are improving technical skillsets by using information gathered at customer and standup meetings to target areas that need improvement. Supporting and identifying customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery. Provide guidance and stewardship in Agile and DevOps practices that maximize flow. Contribute to a culture of continuous improvement by establishing and participating in feedback loops. Become a subject matter expert with Hybrid Cloud and Enterprise Shared Service offerings. Develop strong relationships and partnerships with the other ISD teams and customers. Basic Qualifications: BS degree and 12+ years of prior relevant experience or master's with 10+ years of prior relevant experience. Experience may be substituted in lieu of degree. Proven experience in cloud engineering or a related role. Night and weekend work required along with on-call responsibility. Certification in cloud platforms such as Azure, AWS, or GCP is preferred. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration abilities. Client management skills for effective client interactions. Relevant training and certifications in cloud engineering. Knowledge of industry best practices for cloud solutions. Familiarity with security policies and cloud security best practices. Analytical skills to identify and resolve infrastructure vulnerabilities and deployment issues. Knowledge of the Software Delivery Life Cycle (SDLC). Build Tools: Jenkins, GitLab, GitHub. Configuration Management tools: Ansible, Terraform, Git. Efficient communication, zero handoff mentality. Excellent writing and verbal communication skills. Ability to manage conflict effectively. Ability to adapt and be productive in a fast-paced dynamic environment. Excellent communication and collaboration skills supporting multiple stakeholders and business operations. Self-starter, self-managed, and a team player. Preferred Qualifications: Ansible, bash and/or Python. To automate system administration or troubleshooting tasks. Linux and Windows OS. Proven ability to work with challenging customers. Experience with IaC and DevOps tools: Terraform, GitHub, Jenkins, JFROG. Experience and understanding of automating manual processes. Agile-based knowledge and skill, including experience with Scrum Ceremonies and work management tools (e.g., (JIRA, Confluence, Kanban). Required Clearance Ability to obtain a Public Trust clearance All candidates must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered.
    $79k-115k yearly est. 60d+ ago
  • Field Service Supervisor

    Sobieski 4.0company rating

    Service manager job in Edgewood, MD

    Job DescriptionFIELD SERVICE SUPERVISOR Sobieski Services Inc. of Edgewood, MD is looking to hire a full-time Field Service Supervisor. Are you interested in a career with a growing company and supportive team? This position earns a competitive wage, depending on experience. We offer excellent benefits, including a comprehensive benefits package, paid vacations and holidays, a 401(k) plan, free training, and a flexible work schedule. If this sounds like the right opportunity for you, apply today! ABOUT SOBIESKI SERVICES Sobieski Services Inc., a division of J. F. Sobieski Mechanical Contractors, is part of an $100 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Virginia and Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful: integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting relationships with our customers. We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits. We work as a team with the combined goal to grow as a home services company and into experienced professionals. Which is why we offer expert in-house consultation services as well as unlimited earning potential and career advancement opportunities. We believe in providing the right tools for optimal success! DAY IN A LIFE The successful Field Service Supervisor is responsible for overseeing, coaching, and supporting HVAC and Plumbing service technicians across three of our branches to ensure high-quality work, exceptional customer service, and efficient use of resources. This role involves managing daily operations, coordinating with dispatch and management, and maintaining strong communication across teams to achieve service excellence and profitability. QUALIFICATIONS AND EDUCATION REQUIREMENTS Graduation from a vocational school and/or apprenticeship preferred Journeyman license favorable Minimum of five (5) years' experience as field service management required Plumbing and/or HVAC installation/service experience required Proficient computer skills, including extensive knowledge of ERP systems and Microsoft Office Suite products Professional demeanor and ability to interact with a variety of stakeholders Ability to pass a background check and drug screen with a valid driver's license and good driving record
    $44k-67k yearly est. 18d ago
  • {"title":"ITS Lead - KEY"}

    Jasint

    Service manager job in Columbia, MD

    Job Title: ITS Lead - KEY Hours: Regular Full-Time Salary Range: $107k/yr - $131k/yr Clearance Requirements requires a current and active Secret Clearance at the time of application. What you will be doing: This position provides the highest level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for complex network, desktop, and server problems. They will have the ability to analyze existing systems and make proactive recommendations for improvements. Develops, maintains, and implements all systems, applications, and networking configurations. Position Requirements Minimum Requirements: Experience: * A minimum of 5+ years of experience * Advanced knowledge of current Microsoft desktop and server operating systems * Advanced knowledge of Microsoft SQL, Exchange, SharePoint, and other server applications * Advanced knowledge of computer and server hardware. * Familiarity with network troubleshooting. * Familiarity with Ivanti Management Suite, Microsoft SCCM, or Jamf Pro. * Professional customer service skill * Must be resourceful and able to take initiative in a dynamic environment. * Ability to troubleshoot technical problems effectively and efficiently. Education: * BA/BS from an accredited college or university * AA/AS with 7+ years experience. Certifications: * Require anyone of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification. * PMI Certification required. * Windows or Apple Certified Technician Physical Demands This is largely a sedentary role; however, some filing is required. The ability to move files, open filing cabinets, and bend or stand as necessary would be required. Why JASINT? At JASINT, we proudly boast a together we can attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels, and thats why we are seeking you! We understand and respect the dedication and sacrifice required to serve our nations greatest efforts, and our commitment, in turn, is to Support You! JASINT cares about your work-life balance and offers competitive benefits to help you at every stage of your personal and professional life by providing the following: Retirement/401k with an employer match, employer-paid health, dental, vision for employees, flexible spending accounts (HSA/FSA), company partially funded HSA, STD/LTD, professional development, tuition and certification reimbursement, spot award recognition, PTO, Floating Holidays. * JASINT offers internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours are friends of JASINT! * JASINT provides equal employment opportunities to all employees and applicants without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic testing results, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify, please visit dhs.gov/e-verify.
    $107k-131k yearly 60d+ ago
  • Administrative Operations Manager

    Assisting Hands 3.8company rating

    Service manager job in Towson, MD

    Benefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Opportunity for advancement Assisting Hands Home Care - Baltimore North, MD Assisting Hands Home Care is expanding in Baltimore County and seeking an Administrative Operations Manager to support daily office operations. This hands-on role combines office coordination, caregiver support, scheduling, and occasional CNA shift coverage in a fast-growing start-up environment. The Administrative Operations Manager helps keep the office running smoothly by supporting caregivers and clients, assisting with scheduling, recruiting and onboarding, ensuring compliance with policies and state regulations, and partnering with ownership on operational improvements as the agency grows. Active CNA certification is required. Prior experience in home care, home health, or healthcare operations is preferred. The ideal candidate has an heart for seniors, is organized, dependable, customer-service oriented, and comfortable wearing multiple hats. Benefits include: 401(k) with company match, two weeks of paid vacation, and growth opportunities as the franchise expands. If you're looking to grow with a compassionate home care agency and play a meaningful role in building a strong, supportive team, we'd love to connect. Compensation: $45,000.00 - $50,000.00 per year
    $45k-50k yearly Auto-Apply 9d ago
  • Service Support - Fitzgerald Hyundai Subaru Gaithersburg

    Fitzgerald Auto Mall 4.2company rating

    Service manager job in Gaithersburg, MD

    Hiring Immediately, Service Support. Full training and benefits We are seeking Service Valets to add to our growing service department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic. REQUIREMENTS Qualified candidates will need a valid driver's license, high school diploma or equivalent degree, and the ability to work a flexible schedule. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job. BENEFITS Generous compensation based on experience EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Benefits available - Health, Dental, 401k, Paid Time Off Positive and family friendly atmosphere. Employee Purchase programs Paid training and advancement opportunities RESPONSIBILITIES Assist advisors and technicians by moving client cars to and from the shop. Move parking lot blockers and clear service land prior to opening. Complete assignments in a timely fashion to keep the shop moving Maintain a clean service lane. Pick up trash, mop spills and empty service lane trash cans Keep service parking lot clear and clean. Pick up trash, advise management of employees or other unauthorized people who park in service parking Understand and follow all state and federal regulations, such as those governing the disposal of hazardous wastes. Fitzgerald Auto Mall is an EEO employer. Salary Description $17.15 to $20.00 / hr
    $17.2-20 hourly 60d+ ago

Learn more about service manager jobs

How much does a service manager earn in Mays Chapel, MD?

The average service manager in Mays Chapel, MD earns between $43,000 and $111,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Mays Chapel, MD

$69,000

What are the biggest employers of Service Managers in Mays Chapel, MD?

The biggest employers of Service Managers in Mays Chapel, MD are:
  1. Ernst & Young
  2. Clean Harbors
  3. honeygrow
  4. Deloitte
  5. Pwc
  6. Southern Management
  7. United Dominion Realty Trust
  8. Morgan Engineering
  9. Asg
  10. Orkin
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