A community-focused organization is seeking a motivated Residential ServicesManager in Brooklyn, NY to oversee daily administrative functions, manage front desk operations, and ensure compliance with documentation protocols. The ideal candidate should have at least 60 college credits, relevant work experience, and required certifications. This role includes an exceptional benefits package, contributing to a supportive work environment focused on employee well-being and growth.
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$69k-136k yearly est. 3d ago
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Hotel General Manager - Lead Operations & Guest Experience
Thehotelatavalon
Service manager job in New York, NY
A lifestyle hotel in Brooklyn is seeking a General Manager to oversee operations and financial activities. The role includes ensuring quality customer service, maintaining a positive public image, and managing staff. Ideal candidates will have at least 5 years of management experience. The hotel offers competitive compensation of $145,000 to $195,000 annually and various benefits supporting wellness and financial security.
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$145k-195k yearly 2d ago
Director of Disability Advocacy Project (Brooklyn Legal Services) Brooklyn Legal Services
National Organization of Social Security Claimants' Representatives
Service manager job in New York, NY
The Disability Advocacy Project (DAP) assists low-income residents of Brooklyn who seek federal Social Security benefits based on mental and/or physical disabilities.
DAP assists clients with case development, representation at administrative hearings, appeals, and issues that arise after an award of benefits. We also collaborate with other providers and community partners to develop and implement strategies to remove systemic barriers to obtaining disability benefits. DAP works with people with a wide range of disabilities, including home‑bound clients, clients with mental illness and clients with complex treatment schedules. DAP's highly qualified advocates are experts in assisting clients obtain disability benefits. The Director will work to support existing advocacy efforts as well as be responsible for broadening DAP's work to address systemic barriers facing people with disabilities.
The Director will be responsible for working with staff to develop and implement a strategic vision for DAP's work. The Director will also devise creative, high impact advocacy strategies to address systemic barriers facing people with disabilities. The Director will supervise DAP's attorneys and paralegals on a range of litigation including administrative proceedings, appeals and affirmative litigation in State and Federal Court. The Director will also be responsible for strengthening relationships with community partners and elected officials, addressing systemic disability issues, and handling administrative and grant responsibilities. The Director will be expected to work collaboratively with and provide leadership for LSNYC's city‑wide disability rights practice. Every supervisor is expected to actively engage in learning and become increasingly skilled in supervision that supports staff and clients of all backgrounds, identities and lived experiences and ensure that all are treated with compassion, dignity and respect. The Director's duties will include actively working to advance LSNYC's organizational mission.
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$104k-169k yearly est. 6d ago
Global Infrastructure Service PM - Equity Eligible
Meter 4.1
Service manager job in New York, NY
A utility-scale internet service provider is seeking a Technical Project Manager to enhance service operations by implementing systems that ensure reliable and efficient service delivery. In this role, you will coordinate daily operations, design repeatable service frameworks, and collaborate with engineering teams to eliminate recurring issues. With a focus on ensuring customer satisfaction, you will develop performance metrics and lead service launches in new markets. The estimated salary ranges from $100,000 to $170,000, with equity plan participation.
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$100k-170k yearly 3d ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Service manager job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 4d ago
General Manager, Luxury Residential Property Operations
Bushburg Properties Inc.
Service manager job in New York, NY
A leading property management firm in New York seeks a General Manager to oversee a residential rental property. This role includes maintaining tenant relations, managing budgets, and ensuring compliance with occupancy policies. The ideal candidate will have 7-10 years of experience in luxury property management and possess strong leadership and customer service skills. This is an exciting opportunity for those looking to thrive in a dynamic and team-oriented environment.
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$77k-160k yearly est. 2d ago
Cafe General Manager - Lead Operations & Hospitality
Niconeco
Service manager job in New York, NY
A boutique café in New York City is seeking a hands-on General Manager to lead operations and oversee the front-of-house team. The ideal candidate will have over 2 years of experience in the hospitality industry, strong leadership skills, and a passion for creating a welcoming guest experience. Responsibilities include managing daily workflow, hiring and training staff, and ensuring health code compliance. Competitive compensation and a supportive team environment are offered.
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$77k-160k yearly est. 2d ago
Division Chief, Neuroanesthesia
Asct
Service manager job in New Hyde Park, NY
Division Chief, NeuroanesthesiaNorth Shore University Hospital
Northwell Health - New Hyde Park, New York
Northwell Health's Department of Anesthesiology at North Shore University Hospital is seeking an academic leader in neuroanesthesia for the role of Division Chief. The Department of Neurosurgery at North Shore University Hospital is one of the largest in the nation, and its neurosurgeons are at the forefront of surgical treatments, technology, and education. This director position will lead the neuroanesthesia team, working collaboratively with leadership in taking care of patients and supporting the academic development of faculty and residents. The department staffs approximately 60 anesthetizing locations each day, totaling nearly 50,000 procedures per year, which allows our providers to maintain their skills and interest in multiple specialty areas.
North Shore University Hospital has 7 neuroanesthesia anesthetizing locations daily, including brand new state-of-the-art operating and hybrid rooms. The remarkable Neuro ICU continues this high level of treatment postoperatively. In addition, North Shore University Hospital has been recognized as a Comprehensive Stroke Center by the Joint Commission and the American Heart Association/American Stroke Association. The hospital is also an American College of Surgeons verified Level One Trauma Center. Procedures performed include:
Cerebral artery bypass
Cerebrovascular
Craniofacial
Deep brain stimulation
Diagnostic cerebral and spinal angiography
Endovascular treatment of cerebral aneurysm
Interventional neuroradiology
Pituitary
Skull base
Shunting
Spinal resections and fusions
Stenting of carotid and vertebral artery stenosis
Surgery of cranial nerve disorders
Surgical and medical treatment of acute traumatic brain and spinal cord injury
Venous sinus stenting
The residency in Anesthesiology at North Shore University Hospital and Long Island Jewish Medical Center is designed to provide residents with the academic foundation and clinical skills necessary to deliver the highest quality patient care in the specialty. The Division Chief will be integrally involved in development of the resident didactic curriculum, as well as trainee-led quality improvement and research projects.
North Shore University Hospital is No. 1 in New York State* according to U.S. News & World Report. It's why patients from across the U.S. choose us-and what inspires the most visionary doctors to come here to practice life-changing medicine.
Why Northwell Anesthesia?
Work Life Balance
Career Advancement
Professional Satisfaction
Continuing Education
Highly Competitive Compensation Package
For more information, please send your CV to Marissa Albert at **********************
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$66k-113k yearly est. 2d ago
Division Chief, Neuroanesthesia
American Association of Integrated Healthcare Delivery Systems
Service manager job in New Hyde Park, NY
Division Chief, Neuroanesthesia North Shore University Hospital Northwell Health - New Hyde Park, New York Northwell Health's Department of Anesthesiology at North Shore University Hospital is seeking an academic leader in neuroanesthesia for the role of Division Chief. The Department of Neurosurgery at North Shore University Hospital is one of the largest in the nation, and its neurosurgeons are at the forefront of surgical treatments, technology, and education. This director position will lead the neuroanesthesia team, working collaboratively with leadership in taking care of patents and supporting the academic development of faculty and residents. The department staffs approximately 60 anesthetizing locations each day, totaling nearly 50,000 procedures per year, which allows our providers to maintain their skills and interest in multiple specialty areas. North Shore University Hospital has 7 neuroanesthesia anesthetizing locations daily, including brand new stat of the art operating and hybrid rooms. The remarkable Neuro ICU continues this high level of treatment postoperatively. In addition, North Shore University Hospital has been recognized as a Comprehensive Stroke Center by the Joint Commission and the American Heart Association/American Stroke Association. The hospital is also an American College of Surgeons verified Level One Trauma Center. Procedures performed include:
Cerebral artery bypass
Cerebrovascular
Craniofacial
Deep brain stimulation
Diagnostic cerebral and spinal angiography
Endovascular treatment of cerebral aneurysm
Interventional neuroradiology
Pituitary
Skull base
Shunting
Spinal resections and fusions
Stenting of carotid and vertebral artery stenosis
Surgery of cranial nerve disorders
Surgical and medical treatment of acute traumatic brain and spinal cord injury
Venous sinus stenting
The residency in Anesthesiology at North Shore University Hospital and Long Island Jewish Medical Center is designed to provide residents with the academic foundation and clinical skills necessary to deliver the highest quality patient care in the specialty. The Division Chief will be integrally involved in development of the resident didactic curriculum, as well as trainee-led quality improvement and research projects. North Shore University Hospital is No. 1 in New York State* according to U.S. News & World Report. It's why patients from across the U.S. choose us-and what inspires the most visionary doctors to come here to practice life-changing medicine. Why Northwell Anesthesia?
Work Life Balance
Career Advancement
Professional Satisfaction
Continuing Education
Highly Competitive Compensation Package
For more information, please send your CV to Rachel Podella at ********************** #J-18808-Ljbffr
$66k-113k yearly est. 2d ago
Legal Operations Manager (USA)
Trexquant Investment 4.0
Service manager job in Stamford, CT
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team.
We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team.
You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks.
Responsibilities:
Contract Management & Automation
Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga).
Manage legal document execution and storage processes.
Track contract renewals and compliance obligations.
Technology Enabled Process and Workflow Design
Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting.
Proactively identify opportunities to automate and streamline legal and compliance processes.
Develop workflow descriptions and provide training to improve operational efficiency across the firm.
Contract Negotiation Support
Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks.
Coordinate with internal business teams and external counterparties to finalize contracts.
Compliance & Recordkeeping
Maintain organized filing systems for regulatory and corporate compliance materials.
Support reporting, audit and policy implementation efforts.
Qualifications:
Bachelor's degree required; JD preferred but not required.
3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment.
Strong understanding of contract lifecycle management and technology enabled workflow design.
Proficiency with:
Jira (for workflow management)
Conga or Ironclad (for contract lifecycle management)
DocuSign and Adobe Sign (for e‑signature processes)
Google Workspace (Docs, Sheets, Drive, etc.)
Basic HTML or similar skills (for form and template customization).
Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting.
A proactive mindset with a passion for improving processes through technology.
Ability to come 4 days per week in office with greater flexibility over time.
Benefits:
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer.
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$83k-135k yearly est. 3d ago
Director, Opioid Recovery Services (ORS1)
LESC
Service manager job in New York, NY
Description: BASIC FUNCTION : Operates the program effectively, efficiently, and in compliance with the policies and procedures of LESC, OASAS, CARF, and other appropriate regulatory agencies. Provides clinical supervision to identified staff under the Divisional Director's supervision.
MAJOR DUTIES :
Facilitates weekly interdisciplinary case conferences and Dose and Schedule meetings, and leads the team to provide person-centered care to clients, including medication and schedule adjustments. client
Coordinates the appeals administrative process and ensures clients' rights to the grievance process are appropriately maintained and documented. Carefully implement program policy to protect clients' rights.
Works with staff and clients, as indicated, to ensure that clients adhere to program policies & procedures; monitors and intervenes in areas of non-adherence to policies and procedures.
Tracks and analyzes treatment data, services, and outcomes, including individual in-person and telehealth, group, vocational, psychiatric, medical, and other LESC services such as Early Intervention Services, Dual Recovery Services, and Residential, as well as linkages with other community providers.
Approves, monitors, and coordinates work schedules, vacations, and days off in ORS I.
Conducts weekly clinical and administrative supervision of counselors. Reviews client charts and provides feedback to supervisorees on record maintenance in compliance with OASAS and regulatory guidelines. Assists counselors with crisis interventions. Liaisons with the Auditors during audits. Conducts on-the-job orientation for new employees.
Participates in the interview and selection process of applicants; evaluates supervisees' performance; creates and distributes work schedule, including vacation back-up coverage; participates with the Divisional Director in decisions concerning disciplinary actions relative to supervisees' employment; approves timesheets and vacation for supervisees.
Assigns clients to counselors based on needs (language, gender, culture, psychiatric history, etc.).
Facilitates weekly client groups and in-service staff training.
Meets with Finance staff to maintain and monitor the fee policy of LESC.
Meets with clients in payment arrears to assist with interventions to rectify arrears and issues a final warning regarding non-payment when indicated. Completes the dose and schedule form in collaboration with the nurse supervisor or designee.
Manages ORS I petty cash.
Meets with vocational staff and collects statistics (training and employment). Compares and verifies statistics of counselors and vocational counselors and completes the OASAS vocational statistical form.
Fills in for other staff who may be on leave.
Performs other tasks as assigned from time to time.
SCHEDULE: Full Time
SALARY: $65,000 - $70,000 / year dependent on experience
LOCATION: NY, NY 10002
We offer excellent benefits including:
Generous time off that includes 4 weeks of vacation
Medical, Dental, and Vision Insurance
Discounted Commuter benefits
Life insurance & Long term disability
Eligible for Federal Student Loan Repayment Program
Training and other additional voluntary benefits
To join our diverse team, please include salary requirements with your resume/application submission. Please visit us at EEO Minorities/Women/Disabled/Vet
Requirements: QUALIFICATIONS - EDUCATIONAL AND PROFESSIONAL EXPERIENCE:
Clinical and leadership skills, LMSW or LMHC, plus 2 years of experience, and a CASAC (Certified Alcoholism & Substance Abuse Counselor) Advanced. Must be culturally sensitive to clients' needs in treatment. Computer competent.
Compensation details: 0 Yearly Salary
PI264f98cb58e5-2166
$65k-70k yearly 1d ago
Store Manager - Victoria's Secret - Gateway Center - Brooklyn, NY
Victoria's Secret 4.1
Service manager job in New York, NY
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager.
Primary Responsibility
The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates.
Direct Reports as assigned (based on store volume)
Customer Experience Manager(s), Customer Experience Leads(s), and Associates.
All Store Leadership Team responsibilities include
Leading and demonstrating company values within the store.
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
Conducting associate observations and associate coaching.
Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
Linking results to behaviors and actions to drive top-line sales.
Independently managing labor hours within the store to drive top line sales and profit.
Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
Demonstrating and leading company policy and procedures.
Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
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$44k-81k yearly est. 6d ago
Assistant Store Manager I for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Service manager job in New York, NY
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Assistant Store Manager I
Coach
Brooklyn, NY, US
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment.
Sample of tasks required of role:
SALES
• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales
• Productivity Management: holds the management team accountable for personal productivity and management contribution
• Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
• Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
• Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations
• Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
• Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
• Develop team to build long-term relationships with customers to drive business
• Takes initiative; has a high level of ownership and accountability for results of self and others
• Works directly with the Store/District Manager to protect and drive the needs of the business
• Ensures all daily tasks are completed without negatively impacting service of Coach standards
• Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
• Builds trusting relationships with peers and team; acts as advocate for the Brand
• Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance
• Delegates and empowers others
• Creates enthusiasm and positivity for a shared vision and mission
• Recognizes and values individual performance
OPERATIONS:
• Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager
• Resolves performance problems using appropriate communication, coaching and counseling techniques
• Adheres to all retail policies and procedures including POS and Operations
• Leverages / understands Coach's tools and technology to support Service and Operations of store
• Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench
• Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
• Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising)
• Interacts and communicates with Lead Supervisor and Store Manager
• Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
• Adheres to all retail policies and procedures including POS and Operations
• Leverages and understands Coach's tools and technology to support Service and Operations of store
Competencies required:
• Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
• Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence of and underlying structure of anything.
• Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************* .
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at *************.
Work Setup
BASE PAY RANGE $22.50 TO $37.50 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Retail Manager, Retail Operations, Store Manager, Outside Sales, Marketing, Retail, Sales
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$22.5-37.5 hourly 4d ago
General Manager - The Vintedge - Lyndhurst, NJ
Tapestry Conshohocken
Service manager job in Lyndhurst, NJ
General Manager - The Vintedge
We are hiring a General Manager for our brand new Vintedge Apartments, located in Lyndhurst, New Jersey. This property offers a modern living experience where style, comfort, and community come together. Our fully furnished apartments are thoughtfully designed with contemporary finishes and upscale details, providing a turnkey home that's both functional and elegant. Beyond your private space, The Vintedge features a collection of amenities tailored for relaxation and connection, including fitness facilities, social lounges, and inviting outdoor areas. At the heart of the community, the signature Vintedge Wine Bar & Restaurant brings neighbors and friends together over curated wines and chef‑inspired cuisine, adding a unique social dimension to everyday living. Blending the comforts of home with the energy of a boutique lifestyle destination, the Vintedge is more than an apartment-it's a place to live, gather, and thrive.
Responsibilities
General Manager, you will be responsible for administering, directing and controlling the operations of this upscale apartment facility. In this role, you will be responsible for achieving budgeted revenues/profits, while maintaining operations and service standards.
As a Concord Leader,
You inspire greatness in your team.
Encourage and support team members to reach their full potential.
Create an environment that is a Great Place to Work for All!
Lead with integrity, transparency, respect and professionalism.
Care for your team and their families!
Hire, mentor, and lead a passionate management team aligned with company values.
Oversee hotel operations, ensuring brand standards and training are met.
Manage budgets, supplies, and deadlines to achieve financial targets.
Represent the hotel in networking with city officials and community stakeholders.
Drive guest satisfaction scores (GSS) through effective leadership and service excellence.
Foster a positive work environment that rewards and recognizes team achievements.
Qualifications
Proven experience as a General Manager within hotel operations.
Strong sales and networking skills with a track record of driving financial results.
Excellent leadership abilities, including hiring, mentoring, and team motivation.
Organized, detail‑oriented, and results‑driven.
Why Join Concord?
At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full‑time associates, including:
Medical, dental, vision, life, and disability insurance
401(k) with company match
Tuition assistance
Discounted hotel stays
Extensive training and career development opportunities
This position is eligible for a performance‑based bonus, contingent upon the successful attainment of established objectives and eligibility.
We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive. We are Concord!
Pay range: $124,000 - $155,000
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$124k-155k yearly 2d ago
Hospitality General Manager: Profit & Guest Experience Lead
IPIC Entertainment-Operations-Leadership
Service manager job in Fort Lee, NJ
A hospitality and entertainment company in Fort Lee is seeking a Senior General Manager responsible for enhancing guest experiences and maximizing profitability. The role requires at least a Bachelor's Degree in Business Administration or Hospitality Management and a minimum of 10 years in the hospitality sector, including 5 years in supervisory roles. The ideal candidate will possess advanced financial management skills and demonstrate a passion for developing teams in a dynamic environment. Competitive compensation and comprehensive benefits are part of the offer.
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$66k-128k yearly est. 6d ago
General Manager
Berkeley Group 3.9
Service manager job in Greenwich, CT
Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail.
Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord.
At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage.
Key Responsibilities
This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme due to open in Spring 2026. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience.
You will have overall responsibility for the operations and performance of the BTR community which will include the following:
Operations
Develop and implement operational plans to ensure the efficient day-to-day running of the scheme.
Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development.
Oversee recruitment, induction, and ongoing training in line with company policies.
Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives.
Build and maintain strong local partnerships and community relationships.
Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management.
Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs.
Ensure unit turnover processes meet agreed SLAs.
Work closely with the estate management team to coordinate operations across the wider development.
Finance
Manage and monitor the scheme's operating budget, ensuring financial performance and value for money.
Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement.
Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required.
Health & Safety
Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager.
Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly.
Enforce H&S policies, ensuring all contractors follow safe systems of work.
Conduct regular building inspections, addressing safety or security concerns with central support teams.
Leasing & Marketing
Collaborate with central leasing and marketing managers to ensure seamless communication and delivery.
Support the Leasing Manager and team in conducting viewings, ensuring the “Berkeley Living” standard is upheld.
Monitor and respond to all incoming enquiries in line with service levels.
Ensure compliance with local licensing requirements, maintaining all necessary documentation.
Proactively manage lease breaches, overseeing remediation and escalation where needed.
Customer Service
Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors.
Foster open communication with residents across multiple channels, supporting a strong sense of community.
Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback.
Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information.
Oversee resident events to strengthen engagement and retention.
Actively seek ways to exceed expectations, driving positive feedback and reviews.
Act as the escalation point for complaints, ensuring timely and effective resolution.
Skills, Knowledge and Expertise
Proven experience in operational management, ideally within build to rent/Living sector.
Strong leadership skills with the ability to inspire and develop teams.
Excellent financial acumen and budget management experience.
A collaborative mindset with exceptional communication skills.
A commitment to sustainability, safety, and delivering outstanding customer experiences.
Benefits
25 days annual leave, increasing with service to 33 days.
Health and wellbeing benefits including Private Medical Insurance.
Lifestyle benefits including access to an online discount platform.
Berkeley Foundation volunteer day.
Private pension plan.
Group life assurance.
The standard full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
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$51k-79k yearly est. 3d ago
Store Manager II (Flatbush Ave.)
TD Bank 4.5
Service manager job in New York, NY
Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins.Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification.* Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)* Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results* Accountable for achieving both Store and individual performance metrics* Ability to manage multiple store locations and/or a diverse and complex customer base, if required* Acts as peer mentor to developing store managers* Requires deep expert knowledge of the business, banking and bank operations* Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps* Provides coaching, mentorship and guidance to others within area of expertise* Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)* Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners* Originates loan applications, handles Conditions of Lending and conducts loan closings* Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)* Undergraduate degree or equivalent experience* 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required* 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies* 4+ years of proven leadership and coaching experience required* Small Business and Consumer lending experience required* Knowledge of Bank product lines and services as well as an understanding of Store operations and security* Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives* Strong financial analysis skills* Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers* Excellent verbal and written communication skills* Demonstrated ability to lead and motivate team members* Proficient with Microsoft Office suite* Notary License (preferred)* Manages the service and advice team promoting a positive customer and colleague experience* Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers* Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary* Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.* Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs* Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives* Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance* Ensures overall colleague scheduling is optimal to meet customer demands* Provides ownership/oversight of complex daily operational/administrative duties* Creates store-specific strategies to grow the business* Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth* Partners with Specialists to grow and advise new and existing customers* Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio* Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses* Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals* Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations* Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services* Achieves business objective for Operational Excellence* Ensures necessary due diligence to support the accuracy of all customer transactions/activities* Follows and ensures colleagues understand and apply bank operating policies and procedures* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues* Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement* Leads, coaches and develops store teammates to create a consistent legendary customer experience* Coaches teammates to provide the best advice to potential and existing TD Bank customers* Responsible for management of the overall team providing both leadership and guidance* Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives* Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers* Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and
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$56k-109k yearly est. 3d ago
General Manager
Stretchlab
Service manager job in Stamford, CT
🚀 Now Hiring: General Manager - StretchLab (Stamford Area) 🚀
Are you a motivated, results‑driven leader with a passion for fitness, wellness, and building high‑performing teams? Do you thrive in a fast‑paced, people‑focused environment where your impact directly drives results - and your earning potential has no ceiling?
StretchLab is seeking an exceptional General Manager to lead our studio, grow our community, and elevate our team to new heights. This is your opportunity to join the fastest‑growing brand in boutique fitness, develop as a leader, and shape the future of a studio that changes lives every day through movement.
💼 Position: General Manager
📍 Location: Stamford Area
💰 Base Salary: $52,000 - $58,000 annually (based on experience)
💸 Earnings Potential: Unlimited Commission + Uncapped Bonus Opportunities
📈 Career Growth: Fast‑track leadership development in a rapidly expanding company
🌟 Why StretchLab?
StretchLab is the industry leader in one‑on‑one assisted stretching, helping clients improve flexibility, mobility, and overall well‑being. As part of Xponential Fitness, we're expanding rapidly nationwide - and right here in your community.
We're more than a fitness brand - we're a career launchpad. Many of our leaders started exactly where you are now and grew with us as we opened new locations. We invest in developing leaders, provide hands‑on training, and give you the tools to build a rewarding career in wellness.
🔹 What You'll Do:
Lead & Inspire - Oversee daily operations while motivating a team of Flexologists & Sales Associates to deliver excellence.
Drive Sales & Growth - Build membership through sales, community outreach, and innovative marketing.
Deliver Outstanding Client Experiences - Ensure every member feels valued, supported, and motivated to keep coming back.
Own Studio Operations - Manage schedules, budgets, and performance metrics with a detail‑oriented approach.
Develop Your Team - Recruit, train, and mentor staff to reach both individual and studio‑wide goals.
✅ Who We're Looking For:
1+ years in a management role (fitness, wellness, hospitality, or retail preferred)
Proven sales skills with a record of hitting or exceeding goals
Strong leadership and team‑building abilities
Exceptional communication & customer service skills
Passion for health & wellness - and inspiring others to live better
Tech‑savvy and open to using AI‑driven tools for efficiency and growth
💰 Compensation & Benefits:
Base Salary: $52,000 - $58,000 annually (based on experience)
Unlimited Commission + Uncapped Bonus Potential - Your earning power is in your hands
401(k) with Company Match
Medical, Dental, and Vision Insurance with cost share
Two Weeks PTO
Complimentary StretchLab membership & employee discounts
🌿 Why You'll Love It Here:
This is not a static job - it's a growth path. You'll have the opportunity to prove yourself, advance quickly, and earn as much as your results allow. If you're ready to be part of something exciting, lead a passionate team, and transform lives (including your own), StretchLab is where you'll make it happen.
📢 Ready to lead and grow with us?
Apply today and let's see how far you can stretch your career. 💪
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$52k-58k yearly 3d ago
Residential Services Manager
Voa-Gny
Service manager job in New York, NY
Posted Monday, January 5, 2026 at 5:00 AM
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
We are in search of new talent in the following position...
Residential ServicesManager
The Residential ServicesManager is responsible for day-to -day administrative functions of the program, front desk, fire safety and evacuation management.
Location: Brooklyn, NY 11221
Minimum Qualifications
60 College credits and three years of relevant work experience, or satisfactory combination of education and experience.
F-80 certification and active security license required (must be obtained within 3 months of hire).
CPR and first aid certificates preferred.
Residential ServicesManager Principal Responsibilities
Manage day- to day- program services office functions (HR related items such timesheets for payroll, assist with gathering new hire documentation, order and process invoices for office supplies, vendors-related follow ups and internal department-related follow ups as required)
Track, maintain and submit Tier II CAREs billing to the Business Office monthly (including occupancy and daily census)
Handle confidential and non-routine information and explain procedures.
Manage front desk operations and schedule to ensure 24-hour coverage 7 days a week.
Ensure proper documentation of client admission, reporting of vacancies to DHS vacancy unit, client arrival and departure procedures.
Manage client incidents, notifications and ensure all incidents are entered in CAREs database and AWARDs.
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday
And much more!
Please note: Benefits for part-time employees may vary.
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.Apply today!
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$76k-124k yearly est. 3d ago
Store Manager - Kings Plaza for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Service manager job in New York, NY
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Store Manager - Kings Plaza
Company: Tapestry
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Store Manager
Brand Ambassador
Have an entrepreneurial mindset; leverage magic and logic to drive results, ability to navigate ambiguity and be solution oriented, using interpersonal skills to build cross functional partnerships internally with Store Operations and People Partners, and learn on the fly to evolve business needs
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and drive full operation of the business
Maintain a growth mindset for business and personal development initiatives
Create Winning Teams/Drive Results
Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
Exemplifies strong business acumen and executes forward-planned strategies to achieve business, labor, staffing goals, and expense budgets.
Will report to the General Manager and support the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels;holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures
Customer Focused (internal and external)
Ideates and assists in creating a customer-centric Culture that prioritizes the internal and external customer experience
Mentor team on clienteling strategy to build long‑term customer relationships to meet business goals
Champions the company resources to support a healthy work environment for internals customer
Qualifications/Requirements
3+ years of equivalent experience in Managing Competitive Retail Space at the (Store Manager or GM) level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************.
Visit Coach at **************
#LI-CM1; #LI-ONSITE
Work Setup: ON SITE
BASE PAY RANGE $68,000.00 TO $105,000.00 Annually
General Description of All Benefits
Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Retail Manager, Retail Operations, Store Manager, Outside Sales, Marketing, Retail, Sales #J-18808-Ljbffr
How much does a service manager earn in Salisbury, NY?
The average service manager in Salisbury, NY earns between $61,000 and $155,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Salisbury, NY
$97,000
What are the biggest employers of Service Managers in Salisbury, NY?
The biggest employers of Service Managers in Salisbury, NY are: