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Service manager jobs in Shoreview, MN

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  • Operations Manager

    Conglobal 4.4company rating

    Service manager job in Saint Paul, MN

    ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we've kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services and technology to meet ever-evolving needs. We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. Multi-modal expertise. Operations across the U.S., Mexico, and Costa Rica. The largest depot terminal network in North America. Industrial operations insights. Specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs. Our application of and access to new smart, connected, and living technologies will provide supply chain resiliency with safety, service, and a platform for growth, unlike other single service providers. Responsibilities: As the Operations Manager, you will be responsible for leading the day-to-day operations of the ramp staff, with an emphasis on safety, performance, and productivity. You will coordinate and prepare railcars for loading and unloading, verify inbound and outbound train numbers, and manage the movement of ramp crews. In addition, you will identify operational challenges, solve problems to ensure an efficient flow within the terminal, and ensure compliance with all rules, regulations, and policies. Your leadership will drive staff engagement and retention, while you also coach staff on safety matters. Other duties will include administrative tasks, staff scheduling, and ensuring effective communication within the team. Key Responsibilities: Lead and manage daily operations, ensuring a safe, productive, and efficient work environment. Coordinate and prepare railcars for loading and unloading. Verify numbers on all inbound and outbound trains, ensuring accuracy and compliance. Manage ramp crew movements to ensure timely and efficient operations. Identify operational issues and implement problem-solving techniques to maintain workflow efficiency. Enforce safety regulations and policies, providing on-the-spot coaching for any violations. Promote employee engagement and retention by fostering a positive and collaborative work environment. Perform both administrative and non-administrative duties as required, including reporting, staff training, and scheduling. Qualifications: Requirements 3+ years leadership experience Exceptional organizational, multi-tasking and time management skills Excellent communication skills are mandatory Proficient in Outlook and MS Office suite of products Strong Work Ethic Open availability Willingness to work in varying weather conditions
    $64k-109k yearly est. Auto-Apply 2d ago
  • Manager, Store Communications and Training | GIII Retail Group

    G-III Apparel Group 4.4company rating

    Service manager job in Minneapolis, MN

    Manager, Store Communications & Training GIII Retail Group Reports to: Senior Director, Store Operations The Manager, Store Communications & Training is a fashion-oriented, energetic, self-starter with a passion for internal communications and training. As the Manager, Store Communications and Training, you will be part of a nimble and creative team, responsible for developing and executing communication strategies, plans and events that educate, engage and inspire employees across GIII Retail Group. This role will provide leadership and support to the Store Operations team by delivering all aspects of communications and process for the organization using various methods, to effectively engage the field audience. This position is responsible for gathering information for communication and creating the content in collaboration with the Sr. Director of Store Operations and other key partners within the organization. The Manager, Store Communications & Training, will develop strong relationships throughout the team and the larger GIII Retail Group organization in order to design appropriate communication and training tools. The ideal candidate will have strong writing skills in planning and creating, in addition to interpreting information across a variety of platforms. POSITION OUTCOMES/DELIVERABLES: Accurate, timely and consistent communications to all retail store locations and corporate partners. Design, organize and coordinate logistics for all training programs at the store level. ESSENTIAL DUTIES AND RESPONSIBILITIES: Independently develop and execute complex communication plans in support of key business initiatives. Maintain a strong understanding of organization communication needs including structure and audience profiles to determine the appropriate channel, medium and distribution approach for communication. Ability to prioritize and right-size messages by audience. Track and measure communication effectiveness and provide input on ways to improve communication initiatives. Proactively identify communication opportunities to help keep employees informed and engaged. Drive alignment with leadership on key strategic training needs. Design, present and train GIII Retail Group training programs to field audience. Provide high-quality writing, formatting, and proofing support of a variety of content. Write and implement communication plans. Send and post communications through the internal communication platform. Manage internal communications platform and support related projects from onset to completion. Collaborate closely with internal team members and external vendors. Maintain communications brand standards, processes and policies. Monitor and track project deliverables and deadlines. Manage necessary training and process documents. EDUCATION/SKILLS AND EXPERIENCE: Experience Required or Preferred: Bachelor's Degree in Communications or related field 5-7 years' experience in Communications Experience in Retail Management a plus Skills Required or Preferred: Must have excellent writing and editing skills with the ability to communicate clearly and effectively with internal and external clients. Excellent time-management and organizational skills and with strong attention to detail. Proficient with Microsoft Office Suite and Adobe Creative Suite. Ability to work under pressure in a detail-oriented, fast-paced environment and be efficient in ambiguous situations. Excellent planning, organization, and project management skills with the ability to effectively multi-task and execute time sensitive and critical tasks. A strategic thinker who also knows how to focus on communication flow. Ability to interpret complex processes and effectively develop communication to drive execution. Strong ability to work with all levels of the organization and across multiple areas. The pay range for this position is: $70,000 - $80,000 per year. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the Minnesota Salary Transparency Law. This position is not eligible for relocation. Local Candidates only. GIII Retail Group is a division of G-III Apparel Group. Being successful at GIII Retail Group means putting the best ideas to work, taking action and following through. You will be challenged by smart, committed co-workers and pushed to be your best. This is a place where your individual talents and creativity make a difference. We are a dynamic company that provides competitive salary and excellent benefits including medical, dental, 401k, life, disability and more! GIII Retail Group's family of retail stores include: DKNY, Donna Karan and Karl Lagerfeld Paris. About G-III Apparel Group, Ltd. G-III is a global leader in fashion with a diversified portfolio of owned and licensed brands across multiple categories and channels. We design, source, manufacture, distribute, and market apparel and accessories worldwide, supported by a strong retail and digital presence. G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $70k-80k yearly 2d ago
  • Assistant Center Manager

    Hairclub 4.4company rating

    Service manager job in Minneapolis, MN

    We are purpose-driven company. We believe in the power of hair and how it can make people feel happy, secure, and confident. We offer a complete array of hair loss treatment solutions for all types and stages of hair loss. Our solutions are tailored to perfectly meet the needs of our clients. To deliver on our purpose, in addition to the skillsets and qualifications requirements of this position, belief in our core values is highly important to us. Our five core values are: care; trust; passion; humility; and gratitude. These values shape and drive our actions and behaviors, allowing us to change lives. As an Assistant Center Manager you will play a crucial role in assisting the center manager in all of the operations of center which includes growth, revenue, experience and profitability. If you are a compassionate, driven and motivated individual, this job is for YOU! You will get to know the client and ask the right questions to help them find the right hair loss solution for their specific needs and lifestyle and guide them through their hair loss journey. This is more than a sales position. You'll have the ability to truly make a difference in someone's life and help our clients put hair loss in their control to regain their confidence. What you should expect to do: • Establish strong and collaborative relationships with clients • Ensure collection of monthly client fees • Ensure successful conversions/ renewals, membership changes, and add-on sales • Facilitate new client protocol and manage client's benefits usage. • Provide sales backup while complying with business rules and sales professional standards • Perform duties as assigned such as center organization and cleanliness, processing payroll, performance management, supervising, and employee training, etc. Qualifications: • At least one (1) At least one (1) year of management or administrative experience; strong consultative sales experience a plus • Relevant sales and long-term client relationship experience • Excellent communication and team-leading skills Bachelor's degree with a major in business preferred or equivalent work experience Receive the best benefits in the industry, including: Create additional opportunities with local networking, personal social media, and promoting the HairClub brand. Paid vacation days, paid holidays, and personal days starting the day you are hired! Comprehensive health benefits (medical, dental, life insurance and more) A 401(k)-retirement savings plan with company match after one year! Tuition reimbursement after one year! Company-paid training when you are hired and throughout your career with HairClub. Are you a People Leader looking for a challenge and a place to GROW, look no further!
    $30k-36k yearly est. 5d ago
  • Store Manager

    Mango 3.4company rating

    Service manager job in Bloomington, MN

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Mall of America in Bloomington, Minnesota this January, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $23k-38k yearly est. 5d ago
  • Store Manager

    NIC+Zoe 3.6company rating

    Service manager job in Edina, MN

    STORE MANAGER - Galleria Edina We are NIC+ZOE, a fiercely female clothing brand led by designer, Dorian Lightbown and her daughter, Zoe. We are driven by one simple mission: to help women ignite their inner confidence. Founded in Boston in 2004, the brand is widely recognized for its knitwear, distinctive patterns, and sophisticated fits. Our customizable, versatile pieces are purposefully designed to help women feel just as good on the inside as they look on the outside. Core Responsibilities Provide an exceptional in-store experience Meet and exceed daily, monthly, and annual store sales and profit goals while maintaining expenses Lead and manage a team of Brand Stylists; Recruit and hire Sales Consultants who represent the NIC+ZOE brand Train and coach Sales Consultants to ensure strong selling skills and Client relationship development Motivate staff to meet store goals and comply with company policies and procedures Analyze and react to business trends regarding assortment; communicating sell through, stock levels, customer feedback and opportunities to increase sales to corporate office Ensure merchandising concepts are set up and standards maintained Perform and supervise store opening/closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility Conduct daily store meetings to ensure accurate and consistent brand communication with employees Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business Perform inventory responsibilities including the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain operational integrity Skill Set Requirements Professional Sales Development through client relationship building and strong selling skills Excellent interpersonal skills Clear communication, both written and verbal Strong leadership skills including the ability to communicate internally at all levels within the organization and externally with clientele Ability to read and analyze selling reports, identify sales trends, and react to the needs of the business Comfort in making decisions and mediating conflict in a team environment Proficient in PC based software including Outlook, Excel, and Word Education/Experience: College degree preferred Minimum 3-5 years of management experience in a retail environment Must be available to work store schedule, including nights and weekends on an as-needed basis Additional: Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds Please note that salary rates are dependent on numerous factors including relavant experience and other job-related qualifications.
    $28k-40k yearly est. 5d ago
  • District Manager Wingstop

    Om Group Wingstop 4.7company rating

    Service manager job in Eden Prairie, MN

    Job DescriptionBenefits: Bonus based on performance Competitive salary Free uniforms Health insurance Vision insurance About the Role: As a District Manager at Wingstop, you'll play a pivotal role in driving operational excellence and fostering a culture of high performance across multiple locations. Join our dynamic team in Eden Prairie, MN, and lead the charge in delivering unparalleled flavor and service to our loyal customers. Responsibilities: Oversee daily operations across multiple Wingstop locations to ensure compliance with company standards. Drive sales growth and profitability through effective management and strategic planning. Recruit, train, and develop store managers to build strong, motivated teams. Implement marketing initiatives and promotions to enhance brand visibility and customer engagement. Conduct regular store visits to assess performance and provide actionable feedback. Analyze financial reports to identify trends and areas for improvement. Ensure exceptional customer service standards are met across all locations. Foster a positive work environment that encourages employee engagement and retention. Requirements: Proven experience as a District Manager or in a similar role within the restaurant industry. Strong leadership skills with the ability to motivate and develop diverse teams. Excellent communication and interpersonal skills for effective stakeholder engagement. Solid understanding of financial management and performance metrics. Ability to thrive in a fast-paced, high-pressure environment. Willingness to travel within the district as needed. Strong problem-solving skills and a results-oriented mindset. Bachelor's degree in Business Administration or related field preferred. About Us: OM Group Wingstop has been serving up delicious, flavored wings for over a decade, becoming a beloved staple in the community. Our commitment to quality ingredients and exceptional service keeps our customers coming back for more, while our supportive work environment fosters growth and camaraderie among our employees.
    $84k-107k yearly est. 24d ago
  • Regional Service Manager

    Resolute Industrial, LLC

    Service manager job in Minneapolis, MN

    Job Description At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events. We are immediately hiring a Regional Service Manager to join our dynamic team. Why Mobile Air? Here are some of the perks & rewards: Competitive pay with quarterly bonus opportunities Health, Vision, and Dental Insurance Life Insurance 401k with company match Paid time off (vacation, sick days, holidays) Career development and advancement potential Employee discount programs What you'll do: Oversee operations of smaller branch rental offices within the assigned region and maintain direct management of the home branch. Provide leadership by ensuring consistency in business processes across branches. Deploy and ensure adherence to service procedures in each branch. Collaborate with Service Managers, other Regional Service Managers, and VP/GM's to enhance interaction within the Service Department. Manage key metrics to ensure employee, customer, and financial goals are achieved in the region. Work with branch service leadership to optimize service processes. Coach and support branch personnel for positive employee relations, growth opportunities, and performance evaluations. Conduct audits of branch operations and service procedures to drive consistency. Ensure compliance with core values and safety standards across all branches. Communicate Service Group goals, provide resources and direction, and track progress toward those goals through regular visits to assigned branches. Manage assets in collaboration with branch service leadership to maintain equipment standards. Establish training initiatives covering equipment operation, troubleshooting, preventive maintenance, and safety training. Utilize a voice-of-the-customer approach to gather feedback from internal and external customers. Perform other duties as assigned. We're looking for the following skills/experience: Minimum of 3 years' experience in the HVAC rental industry or similar field, preferably as a service manager. Availability for after-hours support due to the needs of the rental business. Associate's degree from an accredited vocational college preferred. At least 1 year of supervisory experience. Proficient in Microsoft Office products or other comparable systems; experience with MRP or rental software preferred. Proven ability as a self-starter, capable of working independently. Willingness to travel up to 40% of the time. Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment! #LI-Hybrid #LI-RM1
    $63k-106k yearly est. 20d ago
  • Director of Real Estate Services

    Healthpartners 4.2company rating

    Service manager job in Bloomington, MN

    HealthPartners is hiring a Director of Rel Estate. The Director of Real Estate is a strategic and operational leader responsible for overseeing HealthPartners' enterprise-wide real estate portfolio, encompassing both administrative and clinical facilities. This position will report directly to the VP of Real Estate, Planning and Construction and will be part of the real estate and facilities senior leadership team for the system. This role provides leadership to the real estate team, ensuring alignment with organizational goals through optimal space utilization, cost efficiency, and exceptional service delivery. In addition to strategic oversight, the Director is accountable for the day-to-day management of the Senior Real Estate Specialists and Office Services functions. This includes driving portfolio optimization, managing renewal transactions and non-core dispositions, and maintaining strong business relationships with internal stakeholders, external partners and/or consultants. The Director ensures adherence to system-wide standards, policies, and procedures, while embodying the organization's values and culture. This role also supports the Vice President of Real Estate & Facilities on complex system initiatives, including acquisitions, integrations, and joint ventures, contributing to the long-term success and adaptability of the organization's real estate strategy. MINIMUM QUALIFICATIONS: Bachelor's degree in Real Estate, Business Administration, Finance, Architecture, Urban Planning, or a related field. 10+ years of progressive experience in corporate real estate, facilities management, or related disciplines. 5+ years of leadership experience, including managing teams and overseeing complex real estate portfolios. Proven experience in lease negotiations, acquisitions, dispositions, and portfolio optimization. Strong knowledge of real estate law, zoning, and regulatory compliance. Demonstrated ability to manage cross-functional teams and collaborate with internal and external stakeholders. Excellent analytical, financial modeling, and project management skills. Strong communication and interpersonal skills. Knowledge, Skills, and Abilities: Working knowledge of Stark and Anti-Kickback Laws PREFERRED QUALIFICATIONS: Licensure/ Registration/ Certification: Real Estate License in the State of Minnesota Knowledge, Skills and Abilities: 5+ Years experience in healthcare real estate facilities. Master's degree in Business Administration, Real Estate, or a related field. Familiarity with Epic space planning, facility integration, or health system mergers and acquisitions. Professional certifications such as CCIM, CPM, or LEED AP. Experience working in a matrixed or multi-regional organization. Knowledge of sustainability practices and energy-efficient building strategies. ESSENTIAL DUTIES: Team Leadership & Development (20%) Select, develop, and evaluate real estate and office services team members to ensure high performance and operational excellence as a highly performing team. Provide direct supervision to real estate and office services team members responsible for lease management, property transactions, day-to-day property operations, and office services functions. Strategic Leadership & Portfolio Oversight (15%) Provide strategic leadership for all real estate functions, including leasing, acquisitions, dispositions, construction, real estate development and space planning. Lead enterprise-wide initiatives to align leasing processes, improve data collection and reporting, and identify operational efficiencies across all sites. Collaborate with senior leadership to influence decisions on space acquisition, reduction, and optimization based on evolving organizational needs. Partner with Director of Engineering & Planning, and Director of Design & Construction to align the real estate portfolio to HealthPartners' capital and strategic planning and bring forward recommendations to the Vice President of Real Estate, Planning and Construction to guide long-term space planning and real estate strategy. Real Estate Transaction Management & Compliance (20%) Manage complex real estate transactions and support system-level initiatives such as mergers, acquisitions, integrations, and joint ventures. Act as the principal contract negotiator for major real estate transactions, leading contract review meetings and ensuring delivery against objectives and budgets. Serve as the Associate Broker for property transactions, requiring a State of Minnesota Broker License. Ensure compliance with all applicable codes, regulations, and legislation related to facilities and real estate. Work with legal and compliance departments to maintain regulatory compliance across all real estate contracts. Financial Management (15%) Develop and manage building budgets for off-site facilities and office services, ensuring fiscal responsibility and alignment with strategic goals. Develop and maintain real estate operating budgets for all buildings across the HealthPartners's system, optimizing fixed costs and managing commercial and financial arrangements with landlords, tenants, and suppliers. Participate in annual budget forecasting, variance tracking, and internal chargebacks. Real Estate Market Intelligence & Due Diligence (10%) Lead due diligence efforts for real estate transactions in collaboration with senior operational leaders at HealthPartners. Attend site tours and monitor market conditions to inform short- and long-term real estate strategies. Develop and execute landlord negotiation strategies and prepare executive reporting for senior leadership. Operational Management & Regional Oversight (20%) Direct and support the real estate team, ensuring adherence to system-wide standards, policies, and procedures. Oversee off-site clinic property management operations, including facility management, space planning, and building services. Oversee the operations of 8170 33 rd Ave S. Bloomington, MN including the oversight of the Property Management company, and coordination of the conference center operations and other administrative sites, including services such as duplicating, mail, security access, parking, workspace reconfigurations, and department moves. Design, develop, and maintain comprehensive interior signage packages for multiple locations. Additional Expectations: Complies with safety instructions, observe safe work practices, provides input on safety issues, and promotes a safe work environment. Maintains regular and timely attendance. Protects confidentiality. Demonstrates participation in and support of the organization's Corporate Integrity Program by participating in compliance-related education and training and complying with the organization's policies and procedures. Timely completion of all mandatory education and organizational requirements (i.e., licensure/certification, Employee Health and Wellness requirements, annual training, etc.)
    $111k-154k yearly est. Auto-Apply 32d ago
  • Technology Lead - Java/Webservices (Interview on 19th August)

    Avance Consulting Services 4.4company rating

    Service manager job in Minneapolis, MN

    Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role: Technology Lead - Java/Webservices (Interview on 19th August) Duration: Full Time Location: Minneapolis, MN Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education • At least 4+years of experience with Information Technology Preferred • At least 4 years of experience in Core JAVA, J2EE, Spring skills. • At least 4 years of experience in web programming using HTML5, JavaScript, and CSS in application development, maintenance and testing. • Knowledge of languages like Perl Scripting , JQuery, ASP, AJAX , FLASH etc. would be an added advantage • At least 3 year of Web 2.0 tools for development and testing • Knowledge of integration with databases like MySQL, Oracle, DB2. • Knowledge on development and source control tools such as Maven and GIT. • At least 4 years of experience in software development life cycle. Prior work experience in Agile methodology desirable. • Strong Analytical skills • At least 4 years of experience in translating functional/non-functional requirements to system requirements and technical designs. • Excellent written & verbal communication • Experience working with offshore/onshore resources • Ability to work in team environment and client interfacing skills. • Experience and desire to work in a Global delivery environment • Domain knowledge of Brokerage/Banking/Financial Services Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education Additional Information All your information will be kept confidential according to EEO guidelines.
    $93k-132k yearly est. 60d+ ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Service manager job in Saint Paul, MN

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. Hold officers and crew accountable to American Cruise Lines' standards. Comply with American Cruise Lines' Operations Manual, service standards, and procedures. Responsible for assessing the management team and providing immediate corrective feedback. Anticipate the needs of guests and crew. Respond quickly to guest requests and ensure follow-up. Identify and resolve problems immediately and request home office support as needed. Ability to speak and present in front of all guests in person using a microphone. Management presence during meals services, cocktail hour, and onboard events. Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. Ensure Chefs are following approved menus and recipes. Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. Lead and direct ship officers in achieving weekly sales goals. Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. Manage shipboard business transactions, accounting, timecards, and home office reporting. Responsible for managing all hotel and food inventories. Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. Create positive crew experiences. Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. Perform bartending duties as needed with other management personnel. Other duties as assigned. Qualifications: 3+ years of hotel or food and beverage management experience. Bachelor's degree in business or hospitality management is preferred. Proficiency in Microsoft Office Suite applications. Willing to live and work aboard the ship. Optimism and a hardworking drive to succeed. Cruise industry experience not required. Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. Transportation Worker Identification Credential (TWIC). Attributes for Success: Commit to our American mission and share our American key values. Live our American core competences. Be the solution. It may not be my job, but it is my responsibility. Always do right. This will gratify some and astonish the rest. Work Schedule: 7 Days per week while onboard the ship. 6 to 8 weeks working and living onboard the ship. 1 to 2 weeks shore leave vacation. Perks: Benefits package including medical, dental, and matching 401k. Complimentary travel accommodations. Training programs to support you. Continuous growth in the company. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*
    $63k-80k yearly est. 19d ago
  • Customer Operations Manager

    The Hertz Corporation 4.3company rating

    Service manager job in Saint Paul, MN

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $54,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $54k yearly Auto-Apply 1d ago
  • Supervisor Outpatient Behavioral Pro-Fee Services

    Fairview Health Services 4.2company rating

    Service manager job in Saint Paul, MN

    As a Supervisor, you will lead the Mental Health Crisis Care team across Emergency Department settings and the EmPATH model of care (Emergency Psychiatric Assessment, Treatment, and Healing). This innovative approach provides rapid, patient-centered stabilization in a calm, therapeutic environment rather than a traditional ED. EmPATH units feature open spaces to reduce stress and encourage engagement, while multidisciplinary teams deliver timely assessment, medication management, and recovery planning. The model emphasizes voluntary participation, minimal restraints, and short stays-typically under 24 hours-resulting in improved outcomes and enhanced satisfaction for patients and staff. This position combines strategic leadership with clinical expertise, ensuring operational excellence, staff development, and high-quality patient care. Key Leadership Responsibilities * Operational Oversight: Direct daily operations for Emergency Department and EmPATH locations, including staffing, scheduling, workflow efficiency, and quality assurance. * Team Leadership: Hire, train, and mentor staff; conduct performance evaluations; foster engagement and professional growth. * Program Development: Anticipate needs, implement creative solutions, and develop new initiatives to improve patient experience and outcomes. * Compliance & Quality: Ensure adherence to regulatory standards and lead quality improvement projects. * Strategic Collaboration: Partner with leadership to enhance clinical systems and drive evidence-based practice. Clinical Responsibilities * Provide direct patient care, including diagnostic evaluations, treatment planning, and psychotherapy. * Collaborate with patients, families, and interdisciplinary teams to deliver individualized, culturally sensitive care. * Maintain accurate documentation and communication with payers. Qualifications * Licensed mental health professional (LMHP) with psychotherapy scope. * Proven leadership experience in behavioral health or crisis care settings. * Strong skills in team management, communication, and problem-solving. * Commitment to evidence-based care and continuous improvement. Minimum Qualifications to Fulfill Job Responsibilities: Required Education * Master's Degree in Psychology, Social Work, Nursing or closely related field Experience * 2 years post licensure experience in mental health and/or chemical dependency treatment experience One of the following License/Certification/Registration * LICSW * Licensed Psychologist (LP), * Licensed Marriage or Family Therapist (LMFT), * or LPCC (Licensed Professional Clinical Counselor (LPCC) Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within thisrange may depend on several factors, such as FTE, skills, knowledge, relevant education, experience,and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If yourrole is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $57k-86k yearly est. Auto-Apply 6d ago
  • Supervisor Patient Services

    Tactile Systems Technology, Inc. 4.1company rating

    Service manager job in Minneapolis, MN

    The Supervisor Patient Services plays a vital role in ensuring the smooth and efficient operation of their assigned patient service team. This position is responsible for supervising, overseeing the day-to-day operations, and maintaining a high standard of customer service and patient satisfaction. The Supervisor Patient Services collaborates with various departments to optimize patient care and provides leadership and guidance to the team. Responsibilities Team Leadership: * Provide leadership, guidance, coaching and support to an assigned team * Set performance expectations, monitor progress, and provide a regular cadence of 1:1s to review successes, performance scorecard and provide feedback * Foster a positive work environment that promotes teamwork, open communication, and continuous improvement * Identify training needs, develop training programs, and ensure team members are equipped with the necessary skills to deliver exceptional patient service Department Operations: * Oversee the daily operations of the assigned team, ensuring smooth workflows and efficient processes * Monitor key performance indicators (KPIs) to assess departmental performance and take appropriate actions to achieve targets and objectives * Maintain and ensure documentation and OneNote tools are up to date * Implement and enforce policies, procedures, and protocols related to patient services * Identify opportunities for process improvement and implement effective solutions to enhance efficiency and patient satisfaction * Jump in to support the team on heavy volume days Customer Service and Patient Satisfaction: * Maintain a strong focus on customer service excellence, ensuring that all patient interactions are handled with professionalism, empathy, and respect. * Address patient concerns or complaints promptly and effectively, seeking resolution and taking necessary actions to prevent future issues * Collaborate with other leaders and departments to improve patient experiences and coordinate seamless transitions of care * Monitor patient satisfaction scores and implement initiatives to enhance patient satisfaction levels Staff Development: * Identify training needs and facilitate ongoing professional development opportunities for team members * Provide coaching and mentoring to support the growth and career progression of individual team members * Foster a culture of continuous learning and encourage the sharing of best practices among team members * Develop meaningful goals and monitor progress. Write and deliver annual performance reviews Collaboration and Communication: * Collaborate with cross-functional teams to streamline processes and resolve issues * Communicate effectively with team members, senior management, and other stakeholders to ensure the smooth flow of information * Participate in meetings, trainings, and projects related to patient services and contribute to the implementation of strategic initiatives * Maintain compliance with all appropriate regulatory requirements including HIPAA * Other duties/projects as assigned Qualifications Education & Experience Required: * Bachelor's degree in healthcare administration, business administration, or equivalent experience may be considered * 3+ years of patient/customer service experience within the healthcare, medical device and/or patient service arena * Proven experience in a supervisory or leadership role within a healthcare or patient services setting Preferred: * Previous experience developing employees * Previous experience leading through change Knowledge & Skills * Strong proficiency with Microsoft Office applications including Word, Excel, Teams and Outlook * Able to build an inspiring team environment with an open communication culture * Able to gain confidence and respect of colleagues through demonstrated expertise and cross-functional collaboration * Ability to utilize data from metrics and key data points to drive department decisions * Solid ability to proactively identify issues and efficiencies and propose solutions * Strong presentation and training skills * Strong knowledge of patient services operations, customer service principles and patient satisfaction metrics * Excellent leadership, coaching, and team-building skills * Exceptional communication skills both verbal and written with the ability to communicate effectively with all types of patients and employees * Ability to handle sensitive and confidential information with discretion * Strong problem-solving and decision-making abilities Below is the starting salary range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. $61,500 - $86,205 Additional benefits: exempt - Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
    $61.5k-86.2k yearly Auto-Apply 7d ago
  • Comp Services Supervisor

    HRI Hospitality

    Service manager job in Minneapolis, MN

    At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Pay Range: $50,000.00-$80,000.00 Supervise, guide and direct Comp Services Associates. Provide accurate feedback on performance to the AGM/GM. Assist comp service servers during prep, service and clean up during all meal periods. Ensure that department goals are communicated, understood and met by all associates. Ensure that Comp Service Associates are trained on technical and service aspects of the job. (e.g., food or room preparation, customer service). Provide constructive feedback to associates to help them to perform their jobs better. Supervise daily breakfast operations, establishing and maintaining dining room policies and procedures. Oversee Staff events as directed the AGM/GM. Monitor and inspect food and beverage deliveries. Sign off on deliveries for accuracy and bring to AGM/GM's attention when not correct. Inspect food and beverage outlets for proper storage, sanitation, security, neatness and rotation of inventory. Work with management to ensure that associates have the necessary resources to effectively perform their jobs. (e.g., supplies, equipment) Responsible for Guest Satisfaction in terms of food and beverage, hospitality and service standards. Responsible for engaging the guests at every table with friendly dialogue. Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements. Establish and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all departments. Act as a “bridge” between management and Breakfast/Comp F&B Associates to facilitate department operation. Collaborate with management to recognize and celebrate Breakfast/Comp F&B Associates performance contributions. (e.g. department recognition programs) Collaborate with management to develop and carry-out ideas and procedures to continuously improve the department's performance. Support the environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry. MINIMUM REQUIREMENTS High School graduate or equivalent Must have previous Food and Beverage supervisory experience in a similar environment. Must be able to work flexible shifts and schedules, including weekends and some holidays. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self-motivated, and positive and have a professional attitude towards guests, co-workers and management. Associates must fulfill their performance standards for this position and comply with the policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to associates. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Associates are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
    $50k-80k yearly Auto-Apply 60d+ ago
  • Supervisor, Data and Analytics - Financial Services

    Pleasant Consulting

    Service manager job in Minneapolis, MN

    As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization. This position leads a highly collaborative team of business intelligence analysts and report developers. Support delivery of reporting solutions for process owners. Support delivery of analytical solutions that provide data\-driven insight into business performance, issues, and initiatives. Collaborate with line of business operating areas, OE, and related metrics & insights teams to assess and prioritize business intelligence and reporting needs. Develop and implement business plans, policies, and procedures related to providing business intelligence solutions. Manage implementation and administration of business intelligence reporting tools. Evaluate results within business unit to determine if objectives are being met. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Responsibilities: Works with business intelligence and research analysts to develop solutions for process owners. Collaborates with business areas to asses and prioritize needs. Evaluates results to determine if objectives are met. Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non\-recovery employees during a disaster. Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results. Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals. Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved. Qualifications: Preferred Qualifications: Partner with key stakeholders from business units to gather, analyze, and determine data and information requirements in support of the data & analytics roadmap, and determine the feasibility of those requirements from a technical perspective. Manage the design and development of dashboards that monitor key performance indicators and drive business decisions. Guide discussions on operational analysis and gap reporting to identify defects, opportunities, and efficiencies across teams. Set expectations and SLAs on data availability and own communication around SLA performance. Provide leadership, training, and mentoring opportunities to staff on the effective execution of the approved requirements to launch process for analytical solutions. Required Qualifications: Bachelor's degree and at least 6 years of research or data analytics experience OR, Master's degree and at least 4 years of research or data analytics experience OR, At least 8 years of research or data analytics experience, 1 year of lead experience. Physical Requirements: Normal office environment. Work may extend beyond normal business hours as business needs dictate. This position has direct reports. Yes Describe how this position fits in your organization. As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization. Requirements What are the 3\-4 non\-negotiable requirements of this position? \- Leadership experience \- role has direct reports \- Data Analytics background required; experience at least some tools similar to those we use is strongly preferred (SQL, Tableau, Python, Hadoop, Statistics, etc.) \- The scope of this role is large, as it will support our entire Financial Services side of the business, so needing someone that is able to handle that and that is comfortable meeting with Senior Leaders on a frequent basis What are the nice\-to\-have skills? \- Insurance\/Financial Services industry experience would be a plus, but is not required \- Larger company experience, due to scope of role What is exciting about this opportunity? Please include team and company culture. This is a newly created position, supporting our Data Analytics OCI team. OCI = Operations Continuous Improvement; this is a centralized team of BI\/Data Analyst that is highly visible. Doing well in this role could lead to Management opportunities in the future. Diverse team with Analysts ranging from fresh out of college to 20+ years of experience. Is relocation available? Yes, nationwide Is there additional variable compensation? Yes \- 8% annual bonus There is a possibility for sponsorship. No Is this a new position, or a backfill? New Position There is equity in this position. No Work hours are flexible. No This position has direct reports. 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    $44k-69k yearly est. 60d+ ago
  • Service Supervisor

    Continental Careers

    Service manager job in Lakeville, MN

    Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Lakeville residential apartment community in Lakeville, MN. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $30.00 - $35.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $30-35 hourly 7d ago
  • Tree service operations manager

    Easy Tree Service

    Service manager job in Lakeville, MN

    Growing tree service company based out of Lakeville, looking for an energetic, self motivated, reliable operations manager to oversee crews and flow of daily jobs. Responsibility Manage all job sites including coordinating equipment, materials and schedules Regularly communicate with customers and team As necessary, perform hands on work to meet work and schedule demands Ensure all jobs are done to completion and customer satisfaction Benefits 401(k) Flexible schedule Paid time off Paid sick days Paid holidays Opportunity for advancement All job specific safety gear and equipment provided Qualification Arborist knowledge a plus Valid drivers license Prior managing experience Self motivated, accountable, responsible, communicative with team and customers, customer service skills
    $33k-54k yearly est. Auto-Apply 60d+ ago
  • Emergency Services Supervisor

    Cornerstone Advocacy Service

    Service manager job in Minneapolis, MN

    Job DescriptionOur Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $52,000-$56,000 Unionized Position: No Job Summary: This position is responsible for all duties related to the programmatic aspects and supervision of the Emergency Services department. The Emergency Services Supervisor works to develop an advocate team that ensures delivery of trauma informed, survivor-centered, and culturally responsive services in a safe, clean, welcoming, and inclusive environment. This position maintains a high-level of accountability and decision making in providing quality programming, strategic planning, and employee management. The Emergency Services Supervisor directly oversees weekend and overnight advocate positions and others as assigned. The Emergency Services Supervisor works with the team to meet the dynamic changing needs of victims/survivors of domestic and sexual violence and human trafficking/sexual exploitation as they progress toward economic and housing stability. This position will be responsible for maintaining strong relationships with communities, service providers, and systems partners. Services are provided in the office and/or in the community. The work schedule will be Sunday through Thursday, hours vary and will include evenings, weekends, holidays, and occasional overnights, as needed. This position is also included in the on-call rotation. Experience/Qualifications: Minimum of 2-3 years of supervisory experience providing direct services, preferably assisting unhoused individuals navigate the complexities of the social service system to address housing, financial, and other critical needs. Knowledge and experience in working with diverse, marginalized, and underrepresented communities, and anti-oppression work. A bachelors degree in social work or related field or experience in the social service field are a plus. Experience providing direct services and advocacy to individuals and families experiencing domestic violence, sexual violence, and/or human trafficking using a survivor-centered and trauma-informed approach. Strong knowledge and understanding of the interconnection between poverty, homelessness, and domestic violence. Effective communication skills. Fluency in another language is a plus. Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion. Understand and work from the agency's set of values and philosophical approaches; including harms-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc. Ability to set and uphold professional boundaries. Valid driver's license, insurance, and reliable vehicle are required for this role. Duties and essential functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following: Oversight Leadership, Supervision, and Programming (50%) Supervises, develops, and evaluates the weekend and overnight advocates (8) in alignment with Cornerstone's (CAS) mission, philosophy, and values. Initiates and monitors the creation and maintenance of resources, referrals and training manuals to keep ES advocates current with all information/tools needed to perform their jobs effectively. Build and maintain strong working relationships with all ES team members to foster and promote a cooperative and harmonious working climate. Provides professional supervision, performance management, coaching, role modeling, and accountability of full-time and part-time ES advocates and others as assigned. ES Direct Services Staff Support (25%) In collaboration with Senior Director of Housing and Support Services and Emergency Services Manager, oversees hiring, orienting, and training new ES staff/volunteers/interns. This includes development, maintenance, and evaluation of new staff/volunteer training, checklists, manuals, and materials to ensure they are providing trauma-informed, survivor-centered, and culturally responsive services. Creates and delivers ongoing team opportunities for meetings, training, and feedback sessions with an emphasis on programming, services, and strengthening diversity, equity, and inclusion initiatives. Utilizes participants' feedback to guide programming changes to meet their current needs and strengthen services. Ensures a safe, accessible, welcoming, clean, and environment for all Participates in internal committees and represents CAS on external committees based on interest/assignment and approval by supervisor. Keeps Emergency Services Manager updated of one's own professional growth, accomplishments, strengths, and staff feedback, performance, and program needs. Maintains communication processes with Senior Director to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and trainings. Works pro-actively, and positively, with all other Program Leadership Team members -helping to create an environment of mutual respect and maintenance of a high performing team. Administrative Responsibilities (15%) Responds in a timely manner to requests from Senior Director, Program Managers, Finance, Development and Human Resource teams to support the grant writing process, funder requests, employee management, and budget expense control. Maintains accurate employee records including scheduling, timesheet review and signatures, supervision/coaching sessions, schedules, and other related personnel paperwork. Reviews and monitors Advocates Apricot quarterly reports and other tracking methods. Works with advocates to ensure data entry is completed and errors are corrected promptly and accurately. Provides/monitors on-going database training, as necessary. Oversees and prepares internal and external statistical reports not available in Apricot. Prepares and submits to Senior Director of Housing and Support Services coded credit card charges and other invoices within timelines set by Finance and Administration. Work closely with Cornerstone advocates to ensure a streamlined process of internal referrals for participants accessing other program services. Conduct regular file audits and quality checks to ensure compliance with program guidelines. Step in to provide direct services or crisis support when needed. Maintain awareness of local housing trends, funding opportunities, and best practices. Any other duties assigned by manager that support overall program services and services to survivors/victims. Leadership Expectations Maintains positive and enthusiastic attitude with personal accountability. Provides direct and honest communication with all employees inclusive of modelling and coaching in peer-to-peer feedback/courageous conversations aligned with the agency's recommended practices. Keeps Senior Director of Housing and Support Services apprised of your own professional growth, accomplishments, strengths, staff feedback, performance, and program needs. Ensures the development and maintenance of program policies and procedures manual along with new employee training materials and checklists. Maintains communication processes with managers to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and training, helping to create an environment of mutual respect and maintenance of a high performing team. Remains well informed of employee handbook changes, policies, and practices. Assist with strategic planning, program development, and cross-team collaboration. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk, sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to twenty pounds. No employee should attempt to lift more than what is comfortable for them. Visit our career page at: https://cornerstonemn.org/about/employment/ Our Benefits Package Includes: Health Care: Comprehensive coverage options. Paid Time Off: 160 hours annually, plus 13 paid holidays including your birthday in your first year. (Based on FT/40 hours per week.) Retirement Savings: Up to a 4% employer match after one year of service. Vision Coverage: Free for employees. Virtual Mental Health Services: Free for employees and their immediate families. Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans. Life Insurance: Basic coverage provided at no cost to employees. Long-Term Disability: Free coverage for employees. Paid Parental Leave: Available after one year of service EEO Statement: Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer. Powered by JazzHR AIhI6PgRMj
    $52k-56k yearly 3d ago
  • Valet Services Supervisor

    Gaming Enterprise 3.9company rating

    Service manager job in Prior Lake, MN

    Are you looking to elevate your leadership skills? Come join our premier casino resort and entertainment destination as a Transportation Service Supervisor ensuring all guests have a memorable experience. Enjoy weekly pay, on-site clinics, and health benefits. Job Overview: Ensures excellent guest service by supervising the valet (external guests) and shuttle bus/shuttle van (internal and external guests for the enterprise and Community business properties) operations. Ensures effective guest service, handles/resolves guest issues and concerns, and is responsible for the protection of up to 1,000 guest vehicles. Drives shuttle buses and shuttle vans; and parks cars as needed. Empower Your Future: The Work You'll Lead: Supervises shuttle services, ensuring shuttles are operated in an organized, efficient and safe manner to expedite transportation of internal and external guests throughout the enterprise and Community properties. Assigns shift routes accordingly. Supervises valet staff, monitors driving habits, and ensures that performance requirements are satisfied. Handles and resolves guest issues and concerns and may provide complimentaries. Monitors for unsafe conditions and reports findings to appropriate personnel. Schedules team members based on forecasted business needs. Trains and develops team members. Recommends and participates in team member reviews and recommends disciplinary actions. Completes team member scorecards. Conducts routine inspections of shuttle buses and shuttle vans. Assists shuttle drivers with washing buses and vans. Monitor shuttle buses and vans for problems and facilitate regular biodiesel runs. Assist with traffic control as needed. Maintains traffic flow and organization in valet staging and parking areas. Assists Transportation Services Assistant Manager in training drivers. Completes daily shift reports, attendance, performance reports, accident, damage, and injury reports. Occasional tasks. Required Experience: Any combination of valet operation experience, shuttle bus service (to include 13-21 passenger buses or school bus driving experience) and/or supervisory experience to equal two years. Valid Class B (CDL) driver's license and good driving record required (Or obtain within 6 months of hire). Basic mechanical aptitude. Must have excellent guest service skills. Basic word processing and spreadsheet computer software skills. Must be able to read, write, and speak English clearly. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all. Be the Experience. Be Bold. Be Mystic.
    $43k-65k yearly est. 60d+ ago
  • Intervention Services Tutor/Noon Supervisor

    Lakeville Area Public Schools 3.8company rating

    Service manager job in Lakeville, MN

    Support Staff/Clerical Date Available: 09/08/2025 Additional Information: Show/Hide Intervention Services Tutor /Noon Supervisor * Noon Supervisor: 2 hour per day / 172 days per year * Intervention Services Tutor: 1.75 hours per day / 137 days per year * Start/End times TBD (school hours are 9:25am-3:55pm) * Start date: 9/8/2025 Position Description/Qualifications - Tutor (Intervention Services): 1. AA college degree/2 years of college (minimum of 60 college credits) or successful Para Pro test or Para Educator Assessment required. 2. Training or experience working with children in a group tutorial and supervisory setting. 3. Interpersonal skills that lend themselves to a compatible working relationship with students and other adults in the workplace as determined by the principal. 4. Ability to assist students in learning basic elementary school curriculum. 5. Maintain the same high level of ethical behavior and confidentiality as is expected of fully licensed teachers. Position Description/Qualifications - Noon Supervisor: 1. High school diploma or equivalent 2. Able to work outdoors in various kinds of weather for 20 - 30 minutes 3. Responsible for physical safety and emotional behavior of an entire grade level while supervising students on the playground, cafeteria and classroom. This includes implementing discipline plans when necessary. For complete job descriptions, see attached. Per the LEAF contract: Noon Supervisor position is classified as A-1-1, starting salary $16.25 - $19.66 per hour depending on experience. Tutor positions are classified as B-2-1, starting salary $19.85 - $24.05 per hour depending on experience WHAT YOU WILL LIKE ABOUT US: Student focused, community connected. Lakeville Area Schools (Independent School District No. 194) is an award-winning school system and the twelfth largest school district in Minnesota serving approximately 12,000 students in Lakeville, parts of Burnsville and Elko New Market, and portions of Eureka, Credit River and New Market Townships. There are nine elementary schools, three middle schools and two high schools, an Area Learning Center, an online K-12 school, Early Childhood programming, and lifelong learning opportunities through Community Education. Our vision is to inspire a passion for learning in every student with our mission to strive to ensure success for every student personally, socially, academically and civically. We are committed to establishing a school community that values diversity, equity, and inclusivity for all students, staff and families where every person feels welcomed, valued, and respected. As an employee of Lakeville Area Schools, you will have access to high-quality and affordable health insurance plans, along with a range of additional benefits designed to support the well-being of you and your family! Your benefits may include: * Paid vacation, personal, and sick leave. * 12 paid holidays each year. * Employees are eligible for benefits on day one of employment. * All employees working a 0.75 FTE or 30 hours per week or more are offered full-time benefits including low-cost medical, dental, vision, prescription drug, and legal insurance plans. * Teachers are offered health & dental benefits at a 0.5 FTE or more. * All staff working 20 to 29.99 hours per week are offered part-time voluntary benefits including low-cost vision and legal insurance. * Health benefits include: * Added networks that give employees access to many medical services at ZERO COST. * Free virtual healthcare services that offer access to doctors and licensed therapists 24/7. * Free diabetes care and heart health prevention programs. * Provider choice with the largest PPO network available. * Wellness rewards program. * Dental plans include orthodontic care for adults and children * 403(b) retirement investment account offerings to help you save for the future with employer matching offered under many collective bargaining agreements. * Pension plan that provides income when you retire (For more information, visit PERA for non-instructional positions and TRA for instructional/licensed positions). * Staff over 30 hours per week offered employer paid life insurance to provide support for your family in the event of death. (offered to teachers at .5 FTE or more) * Staff over 30 hours per week offered Long-term disability insurance that can provide income if you are unable to work due to illness or injury. (offered to teachers at .5 FTE or more) * Tax-free flex spending accounts for health, dental, orthodontic, vision, and dependent care. * Resources that provide support and promote physical, emotional, social, and financial well-being. Employee Assistance Program (EAP) for work/life support: * Everyday life can be stressful and can affect your health, well-being, and performance. Under our EAP employees and their families can receive no-cost, confidential information help for a wide variety of needs and concerns: anxiety, childcare, eldercare family conflict, parenting concerns, alcohol or drug addictions, stress management, and more. * Virtual Fitness Services: easily accessible, effective and affordable way to reach your fitness goals anytime, anywhere for better health and well-being. Support to help you reach your career goals: * Training, classes, and professional development. * Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov. Programs, resources and benefits eligibility varies based on type of employment, funding availability, and collective bargaining agreement with Lakeville Area Schools. Employment information can be found in its collective bargaining agreement or its plan document located on our website. FULL BENEFIT GUIDEBOOK COLLECTIVE BARGAINING AGREEMENTS: There are several collective bargaining agreements at Lakeville Area Schools. Check them out on our website under "Collective Bargaining Agreements" Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities and supports workforce diversity Internal and External applicants apply online ******************************************** Attachment(s): * About Lakeville.pdf * Noon Supervisor.pdf * Tutor -all schools.doc
    $16.3-19.7 hourly 60d+ ago

Learn more about service manager jobs

How much does a service manager earn in Shoreview, MN?

The average service manager in Shoreview, MN earns between $41,000 and $107,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Shoreview, MN

$66,000

What are the biggest employers of Service Managers in Shoreview, MN?

The biggest employers of Service Managers in Shoreview, MN are:
  1. Ernst & Young
  2. Pwc
  3. Accenture
  4. Deloitte
  5. EisnerAmper
  6. PCL Construction
  7. Shermco Industries
  8. Trane
  9. Nelson's Auto Repair
  10. Turbo Tim's Anything Automotive
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