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  • Operations Manager- EDI/ Customer Service

    Executive Profiles, Inc.

    Service manager job in New York, NY

    JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator Salary: $90,000+ A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution Responsibilities - Collaborate all information with Sales teams to track orders and shipment status - Analyze and review Open Order Reports to maintain efficiency. - Manage and follow up on Bulk Orders and identify ATS opportunities, -Work with Sales communicating any discrepancies or - Ensure timely release of orders within the current shipping window. - Monitor the status of inbound shipments and factory orders. - Issue Return Authorizations (RAs) and Return to Vendor (RTVs). - Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers. - Oversee the allocation of incoming shipments and goods. - Maintain clear communication with the warehouse team. - Handle Charge Backs and Credit Memos. - Receive EDI transfers and ensure compliance. - Generate and review the open pick ticket report. -Follow up on back orders to ensure customer satisfaction. SKILLS: Comprehensive knowledge of EDI data structures Knowledge of business transaction lifecycles Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus Strong verbal and written communications skills Able to troubleshoot problems Strong attention to detail
    $90k yearly 4d ago
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  • Manufacturing Services & Infrastructure Manager

    Saint-Gobain North America 4.4company rating

    Service manager job in Wayne, NJ

    Why work for us? Saint-Gobain's innovations touch almost every major industry around the world, moving us forward, making meaningful connections, and inspiring us to go beyond the impossible. Within Mobility, our teams design and engineer critical, high-performance materials and proven solutions - most in challenging conditions and core systems that play an important part of our daily lives - as we drive to work or with family, fly on an airplane to explore the world, process samples for medical research, build a better rocket to go as far as we can in outer space; and dive deep under the sea to power our world. We are driven to collaborate with our customers and communities to improve and engineer the world of tomorrow! Our team members recognize that we all create the environment for people to succeed, with a culture built on respect, open and honest communication, and honoring our commitments to our customers and each other. And at the heart of our culture, we've learned working together makes good ideas, great ones. With a legacy dating back more than 360 years, Saint-Gobain offers employees the stability and security of a leading Global 500 corporation while operating like multiple small and agile start-ups, where entrepreneurial spirit, pioneering teamwork, and bold, forward-thinking ideas pave new paths. Every team member is encouraged to develop and leverage their unique expertise and strengths to make the greatest impact on the company and our end users. At Saint-Gobain, you're empowered and equipped with countless opportunities and resources for professional development. You will find the support you need to create a vision and roadmap for your career, and make that vision a reality. What's the job? The Manufacturing Services & Infrastructure Manager is a key member of the Site Management Team and reports directly to the Plant Manager. In this role, you will oversee all aspects of the physical facility, utility systems, digital infrastructure, site/equipment maintenance strategy, and project execution. You will ensure machine availability, building functionality, and the successful execution of capital and site improvement projects. In addition, you will directly supervise the Maintenance Leader (+6 indirect reports), Project Engineers, and Digitalization team, and manage contractor relationships in support of operational excellence and long-term strategic growth. Your Team supports all operations related departments (Operations, EHS, Supply Chain, Quality, R & D, etc.). Site Infrastructure & Utilities Oversight Lead the management and continuous improvement of building infrastructure, site layout, and all utilities (electricity, gas, water, compressed air, nitrogen, IT networks, HVAC systems). Ensure systems operate at peak reliability, efficiency, and safety. Coordinate industrial risks and sustainability initiatives. Oversee all external service providers related to facilities, utilities, and projects. Ensure contractual compliance, safety alignment, and cost efficiency. Maintenance Strategy & Equipment Availability Support the Maintenance Leader and lead the deployment of a robust preventive, predictive, and reactive maintenance strategy. Oversee the spare parts program and ensure machine uptime and compliance with quality, safety, and reliability standards. Build strong service relationship with other departments and secure internal customer satisfaction. Capital Projects & Continuous Improvement project Execution Lead or sponsor CapEx, improvement and Digital projects, including facilities upgrades, equipment installation, energy optimization, world class manufacturing project. Ensure scope, budget, and schedule adherence in alignment with business objectives. Secure project outcomes by mentoring and coaching project leaders on phasing/methodology. Digital Transformation & Technical Support Supervise the digitalization team and project engineers. Drive the development and implementation of Industry 4.0 solutions to optimize performance, data analytics, and remote monitoring. Team development & Cross-functional Collaboration Develop and maintain all technical competences and resources to secure continuous and safe operations (including Digital, Mechanical, Automation, Electrical and Project management skills). Coach and grow his/her teams individuals, address gaps with development plans and close mentoring. Support EHS, Quality, and Continuous Improvement initiatives. Contribute to the strategic site roadmap and participate in audits, certifications, and cross-functional decision-making. What do you bring? Bachelor degree required. Master's degree in industrial. mechanical, chemical, electrical, civil or general engineering a plus 5+ years of experience in relevant experience in manufacturing, utilities, or industrial facilities management. 3+ years of strong project management background experience. 3+ years of supervisory/management experience. Capex Management/Budgeting knowledge Digital fluency/problem solving and developing vendor relationships Pay Transparency: Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $102,000.00 to $158,000.00 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 13% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $115,200.00-TTC to $178,500.00-TTC. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.
    $102k-158k yearly 4d ago
  • Manager of Business Operations (Real Estate Firm)

    Keller Augusta

    Service manager job in Montclair, NJ

    Our client is a New Jersey-based real estate investment management firm focused on value-add infill light industrial properties in select East Coast markets. The firm currently operates a 100 building, 7.0 million square foot portfolio, and its management team brings over 75 years of combined experience investing through multiple cycles. The cornerstone of the firm's investment strategy is middle-market transactions with strong fundamentals that can be stabilized at a discount to intrinsic value and generate durable cash flow. Position Overview: Our client is seeking a Manager of Business Operations to serve as a trusted, hands-on operational and accounting partner to the principals. This individual will oversee the financial, administrative, and operational infrastructure of the firm and its related entities, manage third-party service providers, support investor-facing needs, and help build scalable accounting and operations processes as the platform grows. This is a unique opportunity for an experienced, detail-driven professional to work directly with the principals and play a critical role in the firm's evolution, with a path to expand leadership in the company over time. Key Responsibilities Accounting, Bookkeeping & Financial Oversight (50%+) Oversee bookkeeping and accounting across all Camber enterprise entities, investment vehicles and its asset services company. Manage and quality-control third-party bookkeeping and accounting providers to ensure accuracy, completeness, and timely reporting. Lead audit preparation for joint-ventures-collect documentation, coordinate with auditors, and serve as the internal point of contact. Manage the tax filing process across entities, including extensions, tracking deliverables, and monitoring K-1 timing and submissions. Assist principals with accounting matters, including guarantor reporting, loan-related documentation and entity-level reconciliations. Payroll, Benefits & Corporate Administration Oversee payroll processing; verify accuracy and support compensation-related reviews. Manage the annual health insurance renewal process with external brokers; maintain active coverage and vendor relationships. Serve as administrator for the company's 401(k) plan, coordinating with plan providers and ensuring compliance. Maintain corporate-level and employee-related insurance policies (E&O, general liability, workers comp, etc.); file and coordinate insurance claims as needed. Support employee reviews, onboarding, offboarding, and general HR administration. Operational Infrastructure & Technology Contribute in oversight of the firm's AI-enabled database and asset-management software, ensuring data integrity, system optimization, and team-wide adoption. Oversee property-level insurance tracking and interface with property management teams. Identify opportunities to streamline workflows, enhance processes, and implement new systems as the platform continues to scale. Investor & Stakeholder Interaction Collaborate with principals on investor communication, reporting requests, and ad hoc investor support. Assist with documentation related to audits, capital calls, distributions, and other JV reporting requirements. Support data management, compliance tracking, and reporting workflows related to investor relationships. Firmwide Operations & Special Projects Serve as a strategic right hand to the principals across operational, financial, and administrative matters. Manage vendor relationships across accounting, insurance, payroll, benefits, technology, and other operational functions. Lead special projects tied to acquisitions, dispositions, financings, or entity-level initiatives. Coordinate guarantor reporting and documentation for principal-level loan guarantees. Qualifications: 5-10+ years of experience in accounting, operations, or business management (ideally within real estate, private equity, or a family office). Strong accounting acumen; comfort managing multiple entities and working with external CPAs and bookkeepers. Experience coordinating audits, tax filings, and multi-entity reporting. High level of professionalism and discretion, especially when handling principal-level and investor-facing matters. Technologically savvy; experience with reporting tools and AI/technology enabled platforms. Exceptional organizational skills and attention to detail; ability to manage competing priorities across numerous workflows. Team-first mentality with the confidence to operate autonomously and directly with senior leadership.
    $80k-134k yearly est. 4d ago
  • Senior Manager of Operations - HVAC (Commercial)

    RSM Facility Solutions

    Service manager job in Paramus, NJ

    This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility. Job Responsibilities: • Oversee the HVAC team to meet operating standards. • Manage multiple client accounts. • Provide technical support to HVAC technicians when needed. • Review manufacturer proposals or purchase of HVAC materials. • Ensure work order completion. • Quote new services. • Assign vendors. • Ensure resolution to client issues. • Evaluate and reconcile invoices for accuracy. • After-hours/weekend availability for on-call help. • Other duties as required or assigned. Proficiencies: • Time / Project Management skills • Communication skills • Problem Resolution skills • Team Management • HVAC Technical understanding • Service excellence experience • MS Office • Trade knowledge required Work Environment/Physical & Visual Demands: • This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary. • This position requires extensive phone contact. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes. Requirements: Supervisory Requirements: This position has supervisory responsibility. Education/Experience: A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.
    $125k-178k yearly est. 16h ago
  • Import Manager CHB

    American Shipping Company 4.3company rating

    Service manager job in Moonachie, NJ

    Import Manager - Customs Brokerage Operations ⚠️ Requirement: Prior U.S. Customs Brokerage experience required; Licensed Customs Broker required. We are seeking a knowledgeable and detail-oriented Import Manager to support and oversee daily Customs Brokerage operations within our Moonachie, NJ Office. This role is hands-on and requires active participation in entry processing, compliance review, and team coordination. The ideal candidate has a strong background in customs brokerage and import regulations, with the ability to guide entry writers, ensure operational accuracy, and maintain a high standard of compliance and customer service. This position works closely with management to maintain best practices and support ongoing operational growth. Key Responsibilities Manage day-to-day Customs Brokerage activities to ensure timely, accurate, and compliant entry processing. Provide guidance to Entry Writers and support staff regarding U.S. Customs regulations, documentation, and procedural requirements. Assist in developing and maintaining standard operating procedures (SOPs) for import operations. Review entry documentation for accuracy and compliance prior to submission. Monitor and help resolve U.S. Customs rejections, RFIs, and compliance matters. Participate hands-on in preparing and filing Customs entries as workload requires. Support import compliance efforts and ensure adherence to regulatory standards and client requirements. Coordinate workflow, assign tasks, and maintain balanced team productivity. Communicate updates regarding regulatory changes involving U.S. Customs and Partner Government Agencies (PGA). Assist management with training, coaching, and developing team members. Collaborate with leadership on operational improvements and efficiency initiatives. Qualifications 5+ years of experience in Customs Brokerage Operations. Strong working knowledge of U.S. Customs regulations, import processes, and trade compliance. Previous experience supervising or mentoring entry writers is highly preferred. Active U.S. Customs Broker License required. Solid analytical, organizational, and problem-solving skills. Experience with process improvement or workflow enhancement is a plus. Excellent communication skills and the ability to work in a fast-paced environment. Bachelor's degree preferred but not required.
    $63k-85k yearly est. 2d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Morristown, NJ

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 4d ago
  • Director Dietary Services

    St. Mary's General Hospital 3.6company rating

    Service manager job in Passaic, NJ

    St. Mary's General Hospital , located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit *************** Our Director of Dietary Services oversees the food safety and nutritional care aspects of the Food and Nutrition Services Department to ensure full compliance with federal, state and other regulatory agencies. Ensures the efficiency of food prepared in the department taking into consideration food safety, nutritional adequacy and appropriate patient nutritional care responsible for the development and enforcement of policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement, and staff education and development. Education and Work Experience Registered Dietitian (RD) required. Bachelor's Degree, preferably in Food & Nutrition or related field or relevant experience. Two (2) years experience in the fields of nutrition and food service management desirable. Food Safety Certification from an accredited organization and maintain current. St. Mary's General Hospita l offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $76,090.00 to $103,584.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************
    $76.1k-103.6k yearly 2d ago
  • Product Operations Manager

    Loanbud

    Service manager job in New York, NY

    Employment Type: Full-Time Salary Range: $120,000 - $155,000, commensurate with experience LoanBud is a rapidly expanding financial technology platform dedicated to SBA financing, connecting entrepreneurs to a nationwide network of lenders. We build software and processes that remove friction from small-business lending and help entrepreneurs move faster, with greater certainty, through complex financing decisions. Position Overview LoanBud is hiring a Product Operations Manager to sit at the intersection of product vision, execution, and quality. This role is responsible for translating C-suite product vision into clear requirements, ensuring exceptional product quality through rigorous QA, and continuously improving user journeys across internal tools and customer-facing software. This is a hands-on role for someone who thrives in the details-someone who can test, validate, and refine software for long periods without losing focus. You will play a critical role in ensuring that every release is clearly defined, thoroughly tested, well-documented, and successfully rolled out to teams of 50+ users. Key Responsibilities Product Requirements & PRDs • Translate leadership vision and business needs into clear, structured Product Requirement Documents (PRDs). • Define workflows, edge cases, constraints, success metrics, and acceptance criteria. • Maintain a clear source of truth for product requirements and decisions. Jira Ticketing & Delivery Support • Break PRDs into well-scoped Jira tickets with detailed acceptance criteria. • Maintain backlog clarity, ticket hygiene, and sprint readiness. • Act as the day-to-day bridge between Product, Engineering, and Operations. Quality Assurance (QA) & Testing • Own end-to-end QA across features, releases, and workflows. • Create and execute test plans, test cases, and regression testing procedures. • Perform deep, methodical testing across long sessions, identifying edge cases and inconsistencies. • Ensure features are production-ready before release-not after issues surface. UX & User Journey Optimization • Continuously review and optimize user journeys across internal and external tools. • Identify friction points, unclear flows, and usability issues. • Partner with Design and Engineering to improve clarity, efficiency, and adoption. Implementation & Internal Rollouts • Lead readiness and rollout efforts for new features and systems across teams of 50+ users. • Coordinate training, documentation, and internal communications ahead of launches. • Ensure new functionality is understood, adopted, and used correctly. Documentation & Enablement • Create and maintain product documentation, SOPs, release notes, and internal guides. • Capture recurring questions and convert them into durable documentation. • Ensure Credit, Operations, and Customer-facing teams are prepared for product changes. Customer & Support Mindset • Approach product work with a customer-success and support-oriented mindset. • Reproduce reported issues and investigate root causes. • Feed real-world usage insights back into product improvements. Requirements • 5+ years in Product Operations, Product Delivery, Technical Business Analysis, or similar roles. • Proven experience writing PRDs, Jira tickets, and acceptance criteria. • Demonstrated ability to perform deep, sustained QA testing with extreme attention to detail. • Experience rolling out new software or systems to teams of 50+ users. • Strong understanding of UX principles and user journey optimization. • Comfortable working closely with developers and understanding system behavior (no coding required). • Excellent written and verbal communication skills. • Highly organized, methodical, and reliable. Nice to Have • Experience in fintech, lending, or regulated software environments. • Prior customer support or customer success experience. • Experience coordinating UAT, releases, or internal change management. • Background working in fast-growing startups or scale-ups. Be Part of Our Growth Story Join LoanBud and help build software that works-cleanly, reliably, and at scale. Your work will directly improve product quality, internal efficiency, and user experience, while advancing our mission to empower entrepreneurs to gain access to the capital they need to grow.
    $120k-155k yearly 4d ago
  • Operations Manager

    Theprintspace

    Service manager job in New York, NY

    Operations Leader , E-Commerce Fulfillment & Logistics Type: Full-time, On site We are looking for a senior operations leader who enjoys taking ownership of complex, high-variance fulfillment systems and making them predictable, resilient, and scalable. This role sits at the intersection of production, logistics, people, and software in the fast-growing world of social commerce. At theprintspace, we run high-volume, high-quality e-commerce fulfillment for artists and creators selling directly to their audiences via social commerce. We operate production centres in London, Düsseldorf, and New York, and manage both the storefronts and fulfillment for the creators we work with. We are looking for a senior operations leader who is comfortable owning a complex, fast-moving system: production, dispatch, logistics, people, and workflows, particularly under peak demand. The role : As Senior Operations Manager, you will own and run day-to-day operations at our Brooklyn facility, while actively improving the systems that underpin them. This is a hands-on leadership role. You will be expected to be close to the work, close to the data, and close to the team while designing processes that scale. You will be responsible for: Production operations, including fine art prints and printed apparel (Giclée, C-Type, DTG) Dispatch, shipping, and logistics Stock control and inventory accuracy Quality control and defect reduction Workflow design, optimisation, and scaling Team leadership and coordination, including: A current full-time team of 5, increasing to 8 within the next 6 weeks Up to 30 short-term workers during peak periods Operating Environment (Important) : This role is best suited to someone who enjoys turning variability into repeatable systems. We process ~500 orders per day on average, with significant spikes during major sales events. Most production activity runs between 8am and 6pm, with intensity increasing during peak periods. Order volume can change rapidly so calm, methodical decision-making under pressure is essential. We build and maintain our own internal production software. This is actively being improved, and you will work closely with our systems and product teams to refine workflows and tooling based on real operational needs. What Success looks like : In this role, success means: Orders flow through production and dispatch predictably, even under load Quality issues are caught early and reduced over time The team understands the system, not just the tasks Peak periods feel controlled, not chaotic Processes improve continuously, based on evidence rather than instinct Your performance will be judged on clear KPIs tracked through our software that relate to production accuracy, efficiency, and adherence to our client SLAs. Growth Opportunity : We are growing quickly and plan to triple our U.S. workforce over the next 12 months. We are not hiring just for today's requirements. We are looking for someone who can demonstrate: Strong systems thinking Ownership mentality The ability to diagnose problems, test solutions, and measure outcomes A desire to take on greater responsibility as the organisation scales As we build out our U.S. senior management team, this role has clear scope to grow.
    $80k-128k yearly est. 3d ago
  • Operations Manager

    The Interfaith Center of New York

    Service manager job in New York, NY

    INTERFAITH CENTER OF NEW YORK INC (ICNY) Operations Manager NOTE: to be considered, please email your resume and attach a cover letter to *************************. The Interfaith Center of New York (ICNY) works to overcome prejudice, violence, and misunderstanding by activating the power of the city's grassroots religious and civic leaders and their communities. Our goal is to create understanding and respect among the city's immigrant and grassroots religious leaders and their communities, as well as to encourage civic participation. Together, we address the city's shared social concerns. For further information, go to ************************* Job Summary Skills and Experience: The Operations Manager should have experience in office management/administration. He/she/they should have the ability to manage multiple assignments under deadlines, take direction from supervisor and senior colleagues alike, take independent action/initiative when appropriate, and be comfortable working in a small office environment. The ideal candidate should have strong organizational and editing skills, a strong working knowledge of Microsoft Office (Word, Outlook, SharePoint, and Excel), familiarity with Salsa or similar CRM database solutions, familiarity with social media platforms and other online systems/platforms (design platforms like Adobe/Canva would be a plus), familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, experience assisting departments such as finance and HR, as well as experience with sending large mailings and dealing with vendors. Reliability, attention to detail, ability to work effectively under deadline pressure, and a deep respect for religious/cultural diversity are all a must. This position reports to the Director of Development. The is below, and the candidate will be asked to review existing processes for the purpose of suggesting improvements and implementing changes for the benefit of the role and the organization. Hours: Full-time, 40 hrs/wk, Monday - Thursday in office, Friday option to be remote Salary: 54,000 - 58,000 Start Date: January 5, 2026 Benefits: Medical and Dental Operations Manager Job Description (i) Act as first point of contact for organization, e.g. offer reception duties such as answering the phone, welcoming guests, keep public areas guest-ready, and replying to public's request for information (ii) Oversee annual audit by acting as liaison to accounting consultant, staff, and auditors (iii) Identify and implement ways to improve systems including communications -internal and external, data collection and tabulation, and general office flow (iv) Improve organizational database use and capacity (v) Use social media and eblasts to increase engagement and volume of engagers/subscribers (vi) Create and update a rapid response/text blast for our migrant advocacy work (vii) Oversee re-grants to include soliciting reports and organizing invoicing and payments (viii) Maintain vendor relationships e.g. water fountain provider, printer company, landlord (ix) Track and update office inventory, place orders as needed for day-to-day needs and events e.g. conferences or meetings (x) Facilitate staff meetings and send reminders in follow up (xi) Maintain and update website (e.g. adding and removing events, adding sliders and popups, updating the news sections and changes e.g. board and staff additions (xii) Create monthly newsletters (listing of events with images) and one-off eblasts for fundraising, ICNY events, or rapid responses and pertinent announcements using Salsa HQ (xiii) Coordinate and update staff calendar (xiv) Monitor mailboxes on site and at post office (xv) Maintain insurance policies (e.g. board, health) and stay up to date with NY State Laws (xvi) Monitor expenses and create outgoing payments/reimbursements using online banking (xvii) Post on social media channels and monitor for reposts, replies, or other actions as needed (xviii) Record and track incoming donations (in Salsa CRM), create and file acknowledgement letters in collaboration with ED or DD, pending level of gifts received. (xix) Reserve meeting rooms, organize catering, and oversee printed materials for meetings/events including four board meetings per year (xx) Onboard and off-board interns and employees as needed e.g. server access, handbook (xxi) Assist with 600+-piece mailings 2x a year for year-end Appeal and mid-year Gala (xxii) Attend events at times after hours or offsite to help with check in and on-site coordination (xxiii) Take on occasional projects(past examples include overseeing the website's redesign with outside consultants, helping with a database update, and moving items out of a storage unit) The ideal candidate will possess a combination of skills, experience, and passion in the following areas: Experience in office management/administration and project management Outstanding organizational skills for both big picture planning and small details Strong working knowledge of Microsoft Office is essential Strong working knowledge of Salsa or similar database solutions Familiarity with social media platforms and online systems Familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers Familiarity with design applications like Adobe and Canva preferred Strong interpersonal skills and a good sense of humor -- comfortable working in a small office environment, and managing relationships with vendors Effective multi-tasker -- able to manage multiple priorities under deadlines Able to take direction from supervisor and senior colleagues, and take independent action/initiative when appropriate Reliability, attention to detail, consistent follow-through on commitments, and an ability to work effectively under deadline pressure Deep respect for religious/cultural diversity To apply send a current resume and cover letter to ************************* with “Office Manager” in the subject line of your email. Applications must include a cover letter as an attachment for consideration.
    $80k-128k yearly est. 2d ago
  • Operations Manager

    Foundrae

    Service manager job in New York, NY

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Monitor negative on hand and open transfers. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Maintenance Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow company guidelines around shipping to clients and intercompany. Manage courier relationships to monitor shipments and file claims when necessary. Packaging and Supplies Order and manage non-merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. Contacts and manages store supplies like office, cleaning, hospitality and retail. Order Coordination: Oversee the Bench Jewelers workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with sales team and process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Administrative Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants. Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable). QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.
    $80k-128k yearly est. 1d ago
  • General Manager - Luxury Residential Building

    Advice Personnel 3.8company rating

    Service manager job in New York, NY

    An industry-leading, vertically integrated real estate firm is seeking a General Manager to take the helm of a modern 900-unit rental community, encompassing a mix of market-rate and affordable residences. The ideal candidate will bring proven leadership and operational expertise in managing large-scale residential portfolios, with a strong background in mixed-income property management. Responsibilities: Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality. Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents. Direct the daily operations of the property, encompassing all residential, amenity, and common areas. Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies. Support hiring, onboarding, and continuous staff training. Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships. Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns. Ensure full adherence to building codes, safety regulations, and city/state housing requirements. Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation. Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis. Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations. Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs. Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities. Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters. Requirements: 12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity. Experience with NYC affordable housing compliance. Experience leading high-performing teams and overseeing all aspects of property operations. Proficiency in Yardi and strong financial and budget management skills. Excellent resident relations, communication, and vendor management abilities. Commitment to operational excellence, safety, and superior service standards. Salary Range: $175,000 - $200,000 plus bonus and comprehensive benefits. The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity, and other non-cash incentives. Please send your resume for immediate consideration to: nlipari@adviceny.com If you are not interested in this specific opportunity, but know of someone who might be, please share this ad with that individual. Referrals are always greatly appreciated. Advice Personnel *Celebrating over 40 years as New York's trusted boutique executive recruiting & staffing firm
    $175k-200k yearly 5d ago
  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Service manager job in Morristown, NJ

    Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $58k-87k yearly est. 4d ago
  • Senior Manager-Compliance

    American Express 4.8company rating

    Service manager job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally. GMNS is looking for an experienced Sr. Manager- Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies. This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes-including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management. **The Senior Manager-Financial Crimes will:** + Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk + Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams + Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards + Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners + Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS **Key Responsibilities:** + Develop and maintain financial crimes risk assessments and controls aligned with enterprise policy and regulatory expectations. + Partner with business leadership to embed financial crime risk management into day-to-day operations, new product development, and client onboarding. + Lead or support investigations of suspicious activity, coordinating with AML and fraud investigation teams. + Monitor and report on financial crimes risk indicators, emerging threats, and control effectiveness to business and risk leadership. + Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions. + Support internal and regulatory exams, audits, and inquiries related to financial crimes. + Coordinate financial crimes training and awareness programs for front-line staff. + Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards. **Minimum Qualifications:** + 5 years of experience in AML, financial crimes compliance, fraud risk, or business risk roles within a financial institution. + Strong understanding of BSA/AML, OFAC, and anti-bribery and corruption regulations. + Proven ability to assess risk, implement controls, and collaborate across functions. **Preferred Qualifications:** + Bachelor's degree in finance, criminal justice, business administration, or a related field. + CAMS, CFE, or similar professional certification. + Experience working in a first line of defense or business control function. + Familiarity with customer risk rating, transaction monitoring, and suspicious activity reporting processes. **Skills & Competencies:** + Strong analytical and problem-solving skills. + Excellent written and verbal communication abilities. + Sound judgment and decision-making under pressure. + Ability to influence and educate business partners on risk concepts. + Skilled in project management and working in a matrixed organization.Guardian **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Job:** Risk **Primary Location:** US-Florida-Sunrise **Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 25022018
    $103.8k-174.8k yearly 3d ago
  • General Manager

    Episcope Hospitality

    Service manager job in New York, NY

    Multiple outlets located at PENN 1 and PENN 2 in New York City. Job Details Episcope Hospitality is a fast growing, nationally recognized leader in hospitality founded and overseen by restaurateur David Morton of the Morton's Steakhouse family. Episcope's culture is marked by creativity, passion, expertise, and quality. The company The company offers a unique laboratory environment that encourages learning, ongoing development, and close collaboration with some of the top minds in business, food, beverage, and design. Episcope and its affiliates currently operate restaurants, bars, and cafes in Chicago, New York, Phoenix, New Jersey, Las Vegas, and Arlington, Virginia, and will soon open additional locations in Boston and Los Angeles. Episcope is looking for a General Manager to lead its collection of high-volume restaurants, event spaces, and cafes in New York's newest luxury office buildings that operate Monday through Friday. The General Manager will play an instrumental role in overseeing our continued unit-level growth through maintaining our high service standards, professional culture, and strong financial performance. Key Responsibilities · Ensuring excellence in guest experience, operational efficiency, and financial performance across all outlets. · Meeting goals for revenues, product quality, cost of goods sold, and cleanliness and organization. · Fostering a positive, professional, and welcoming culture for team members. · Maintaining and elevating our standards for training and development across all job functions. · Ensuring consistency of specs, preparations and service standards. · Filling in, as needed, to ensure guest service standards always come first. · Directly overseeing daily, weekly, and monthly reporting to Episcope's CFO and its owner. · Directly overseeing scheduling of management and hourly personnel. · Consistently providing one-on-one coaching to managers and hourly personnel. · Fully understanding and compliance with all local, state, federal regulations including, but not limited to, health, safety, sanitation, and employment practices. · Working directly with leadership of all departments including, but not limited to, ownership, administration, human resources, accounting, marketing, culinary and beverage to develop, refine, and implement Episcope's strategies to maintain its leadership role in the market. Qualifications · Bachelor's degree · Have a minimum of 5-years of experience in managing full service, first-class restaurants, bar, and cafes. · Possess strong proficiency in accounting, financial modeling, and various technology platforms including, but not limited to, Toast, Seven Rooms, Triple Seat, Open Table, and Microsoft Excel. · Possess excellent math and problem-solving skills. · Be able to work in a standing positing for extended periods of time. · Be able to reach, bend, stoop, and lift heavy items. · Possess stamina to work 50 to 60 hours per week. · Comfort with a fast-paced, entrepreneurial environment Compensation · $150,000 - $175,000 base salary · Competitive benefits · Bonus based on business performance and 360-degree peer reviews
    $150k-175k yearly 3d ago
  • MANAGER AMBULATORY OPERATIONS

    Cooper University Health Care 4.6company rating

    Service manager job in Mountainside, NJ

    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances. Minimum 3 years experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered. Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives. Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics. Knowledge and ability to utilize electronic health record in order to monitor key practive statistics, patient access metrics and clinic operations. Excellent organizational, written and verbal communication skills. Comfort in communication with all levels of personnel. Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting. Strong knowledge of principles and practices of business/medical administration, management and relationship management. Experience Required * Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather, call outs or other unforeseen curcumstances. * Supports the strategic direction of Ambulatory Operations as well as the Institute's growth playbook by operationalizing new programs and growth initiatives. * Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. * Partners with physicians, clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve organizational goals. * Provides strong, effective, goal-oriented leadership to direct and indirect reports * Supports, cascades and meets goals, objectives, policies, procedures and systems for all operational areas within span of control. * Supports, coordinates, and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations. * Coaches, develops, educates, mentors, and holds accountable direct reports as well as fosters an environment of trust thoughout their areas of responsibility. * Hardwires and validates leadership tools such as leader rounding on patients, employees, and providers. Practices reward and recognition of key behaviors. * Creates quarterly goal action plans focused on meeting annual role-specific and organizationally driven goals. * Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals. * Participates in professional development activites and maintain professional affliations. * Performs all related duties and/or special projects as assigned/required. Education Requirements Associate degree or bachelor's degree preferred
    $63k-92k yearly est. 1d ago
  • Assistant Executive General Manager

    Douglas Elliman Property Management 4.1company rating

    Service manager job in New York, NY

    Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management. The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development (approximately 15,372 units on 320 acres) . The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations. Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475 Essential Job Duties and Responsibilities: Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits. Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials. Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely. Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers. Ensure the development is always “audit ready” for reviews by government agencies and internal auditors. Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner. Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction. Supervise the hiring, training, and performance evaluations for administrative staff. Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards. Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets. Represent the Executive General Manager at meetings with city, state, and federally elected officials. Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures. Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner. Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs. Attend court proceedings for lease violations or evictions when necessary. Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations. Attend building and townhouse association and/or board meetings as required. Performs other duties as assigned.
    $55k-84k yearly est. 2d ago
  • General Manager

    BLU Hospitality Group

    Service manager job in New York, NY

    Seeking Restaurant Managers BLU Hospitality Group is a premier hospitality company built on a People First mindset. We share a vision where compassion is the loudest voice in the room, curiosity outruns fear, and kindness is our default. We believe the best team members are smart, kind, creative, and bring high energy to everything they do. We are seeking experienced Restaurant Managers at all levels who bring a genuine passion for hospitality, strong leadership skills, and a proven ability to thrive in high-volume environments. This is an excellent opportunity for hospitality professionals who take pride in delivering exceptional guest experiences and leading strong Front-of-House Teams. The ideal candidate is dynamic, highly organized, communicative, and confident operating in a fast-paced, fine-dining setting. Key Qualifications: • 3-5+ years of Senior-Level Hospitality Management experience, preferably in a fine dining or high-end restaurant environment • Strong understanding of restaurant financials, including P&Ls, labor controls, and cost management • Proven ability to manage and control inventory • Proficiency with restaurant technology and systems (OpenTable, Toast, and similar platforms) • Excellent written and verbal communication skills • Experience overseeing FOH scheduling, floor plans, and service flow • Thorough knowledge of and compliance with health, safety, and sanitation standards • Strong sense of ownership over the guest experience, ensuring consistent service • Commitment to maintaining and upholding brand standards and company culture Compensation: • Competitive Salary based on experience Salary Range: $70,000 - $120,000 About Us: At BLU, service begins within our culture. We believe that in order to deliver extraordinary experiences to our guests, we must first deliver extraordinary care to our people. At the heart of everything we do is a profound belief in human potential-our philosophy is to nurture the fullest potential of our teams, our guests, our partners, and the communities we serve. With the integration of food, wine, art, design, and fashion, BLU Hospitality Group has quickly emerged as a premier lifestyle brand. Blu on the Hudson, our flagship venue, opened in 2023 on the Weehawken waterfront and offers a collection of stunning spaces with breathtaking views of the New York City Skyline and the Hudson River. Our cuisine is inspired by contemporary American flavors, celebrating seasonal ingredients, innovative techniques, and exceptional steak, seafood, sushi & house-made pasta programs-perfectly suited for both intimate dining and group gatherings. Our world-class beverage and wine programs feature purposefully curated cocktails and wine lists designed to complement and elevate every experience. With our commitment to exemplary service, Blu Weehawken has quickly become the pinnacle of hospitality in New York and New Jersey. Blu Livingston is our second location that is slated to open in Spring 2026. Thoughtfully designed, this space will deliver a warm and elevated dining experience that fosters conversation, discovery, and connection. Blu Miami will be our third location that will open in late 2026. Situated at River Landing Shops & Residences along the Miami River, this 6,500-square-foot, multi-level restaurant will include riverfront patio seating, a private mezzanine for events, and a rooftop bar with sweeping skyline views. Please Note: This description is a high-level overview and does not represent the full scope of responsibilities.
    $70k-120k yearly 3d ago
  • General Manager- EWR

    Global Elite Group 4.3company rating

    Service manager job in Newark, NJ

    General Manager - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, cargo facilities and strengthen national security through consistent, high-quality operational performance. Joining Global Elite Group means stepping into a role where your leadership directly strengthens airport safety, enhances operational performance, and supports the integrity of the aviation industry. If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply. Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status. Position Overview: Global Elite Group is seeking a highly skilled General Manager to lead our full aviation security operation at Newark Liberty International Airport (EWR), one of the busiest, most complex international gateways in the country. The General Manager is responsible for all airline security programs, terminal contract operations, regulatory compliance, and multi-shift security personnel. This leader sets the operational culture for the entire station and ensures the highest standards of safety, service, and accountability. This is a mission-critical leadership role ideal for someone who thrives in a fast-paced airport environment, excels at managing people and processes, and is committed to delivering best-in-class aviation security services. Compensation & Benefits: Salary- $90,000-$100,000 Medical, Dental, Vision, AFLAC, Paid Time Off + Holiday Pay 401(k) with employer match Employee engagement, development, and advancement pathways A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners Key Responsibilities: Operational Leadership Oversee all aviation security operations at EWR, including airline, and terminal security Ensure full compliance with TSA, DHS, CBP, airport authority, and airline security program requirements Maintain operational readiness of personnel, access control, vehicles, and equipment Lead management team ensuring daily coordination of staffing, scheduling, deployment, and shift coverage for 24/7 operations People Management & Talent Development Lead a team of managers, supervisors, and front-line security officers Build a strong leadership culture grounded in accountability, professionalism, and mission-driven performance Guide and provide oversight to the management team in support of hiring, training, performance improvement, and supervisory development Client and Stakeholder Engagement Serve as primary point of contact for airline partners, TSA leadership, CBP, terminal partners, and airport authorities Respond to service disruptions, operational escalations, and audit findings Participate in security planning meetings, airport exercises, and regulatory inspections Compliance, Quality Control & Risk Management Ensure execution of all airport security programs (AOSSP, PCSSP, ACISP, airline-specific requirements) Lead internal audits, corrective action planning, and continuous compliance improvement Conduct field inspections, quality checks, and incident investigations Financial Oversight & Contract Performance Manage station labor planning, overtime control, and operational efficiency Ensure that service levels, KPIs, and contract deliverables are consistently met Oversee accurate timekeeping, payroll processes, and personnel documentation Required Qualifications: High school diploma or GED required; Associate or Bachelor's degree preferred. Valid state security guard license 3-5+ years of management experience in aviation security, airport operations, or TSA-regulated environments Strong working knowledge of TSA security programs and airport regulatory requirements Prior leadership experience managing multi-shift operations in a 24/7 environment Ability to obtain and maintain an MIA SIDA badge with CBP seal Valid driver's license with clean driving record Excellent communication, decision-making, and conflict-resolution skills Experience managing airline and cargo security programs strongly preferred Bilingual fluency in Spanish and English required due to the operational needs of MIA's workforce, passenger base, and client partners High-level professionalism, integrity, and ability to lead under pressure Why Join Us? Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As a General Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
    $90k-100k yearly 4d ago
  • Assistant Store Manager

    Staples, Inc. 4.4company rating

    Service manager job in Yonkers, NY

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $43k-50k yearly est. Auto-Apply 1d ago

Learn more about service manager jobs

How much does a service manager earn in West New York, NJ?

The average service manager in West New York, NJ earns between $55,000 and $139,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in West New York, NJ

$87,000

What are the biggest employers of Service Managers in West New York, NJ?

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