Lead Avionics Services Modeler
Service supervisor job in Grand Rapids, MI
The Lead Avionics Services Modeler (Technical Proposal Specialist) owns the financial model and assumptions for long-term services proposals to customers. This can be both in the form of standalone services models for individual customers and enterprise scale models which are used alongside the OE business case when assessing New Product Introduction (NPI). They partner across Engineering, Services, Finance, Supply Chain, Commercial, and Program teams resulting in robust business cases, quantified contract risk, and informed decision-making throughout the Inquiry to Order process.
The Lead Avionics Services Modeler delivers accurate and defensible financial models that improve Safety, Quality, Delivery, and Cost (SQDC) outcomes and enable profitable and competitive offerings, provides clear visibility to financial risk/opportunity in pursuit, negotiation, and execution phases, and strengthens win probability and margin realization via insight on market dynamics, cost drivers, reliability, and operational risk.
Roles and Responsibilities
* Business Case Modeling and Analysis
* Build, own, and maintain long-term service financial models incorporating technical, reliability, operational, and commercial inputs
* Produce robust business cases with documented, traceable assumptions and sources; present sensitivities, scenarios, and risk ranges
* Perform sensitivity, scenario, to quantify risk/return and confidence levels
* Translate model outputs into customer-ready pricing structures, volumes, and offer letters with clear value rationale
* Cross-Functional Leadership
* Coordinate inputs across Engineering (Reliability/Repair), Services Operations, Supply Chain, Commercial, Finance, and Legal
* Lead working sessions to challenge assumptions, reconcile data discrepancies, and drive alignment on the target offer
* Achieve internal approvals and support bid teams through negotiation to contract award
* Risk Management and Governance
* Clearly articulate financial and operational risk drivers, triggers, and mitigations in deal reviews
* Participate in tollgate handovers to ensure program teams understand the contracted service construct and modeled risk
* Contribute to Contract Margin Review (CMR) to assess performance, update forecasts, and align on corrective actions
* Installed Base and Platform Analytics
* Execute Product Platform Reviews (PPRs) to establish agreed reliability and cost baselines for strategic platforms
* Benchmark competitive landscape, supplier dynamics, price/cost trends, and market conditions; provide commercial insight and upsell/value levers
* Continuous Improvement and Tooling
* Evolve modeling standards, templates, and documentation; manage common modeling tool governance and configuration control
* Maintain accurate records, versioning, and audit trail of models, assumptions, and data sources
* Drive process improvements to reduce cycle time, increase model accuracy, and improve deal velocity and quality
Required Qualifications
* Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7 years of experience in Sales & Technical Proposals)
* Minimum of 3 years of experience in Sales & Technical Proposals
Preferred Qualifications
* Demonstrated experience building complex financial or lifecycle cost models for services, aftermarket, or long-term agreements
* Strong commercial acumen with understanding of pricing strategies, value selling, and contract structures for long-term services
* Advanced data analytics skills; ability to synthesize large, imperfect datasets into defensible insights
* Expert-level Excel skills, including modeling best practices (index/match/xlookup, array formulas, scenario manager, pivoting, data validation) and familiarity with VBA or similar for model automation
* Experience with probabilistic analysis and scenario planning (e.g., sensitivity analysis, tornado charts; exposure to Monte Carlo a plus)
* Familiarity with reliability engineering concepts, shop visit dynamics, maintenance programs, and cost drivers in avionics or aerospace services
* Strong oral and written communication; ability to translate technical and financial complexity into clear narratives for executives and customers
* Proven project management skills: planning, stakeholder engagement, tollgate readiness, and on-time delivery
* Experience with analytics/visualization tools (e.g., Power BI/Spotfire), and ERP/PLM/CPQ exposure is a plus
This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Auto-ApplyCustomer Service Manager
Service supervisor job in Ada, MI
The Customer Service Manager should be a highly motivated, high-energy individual with a strong desire to succeed and mentor our front-line bankers who can drive excellent customer service and operational performance while adhering to group policies and procedures. The Customer Service Manager is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. These functions range from hard to complex in nature. The Customer Service Manager will refer customers for products and services uncovered during interactions and/or conversations. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.
Essential Functions
Leadership
Overall branch oversight for, service and operations and performance of Teller and Relationship banker staff. Will lead these efforts either independently or with the assistance of an Assistant Branch Manager or Branch Manager.
Lead team to provide excellent customer service with the ability to effectively resolve customer issues.
Responsible for sourcing, developing, coaching and leading a team that reinforces Union Banks core values, business objectives and employee performance standards.
Demonstrates and maintains a working knowledge of Union Bank's products, services, processes, and internal resources to stay informed, guide and lead the team.
Drive team's performance and lead by example in the following areas; Customer Service, Sales & Referrals, Operational Excellence.
Customer Service & Transactions
Promote good customer experiences by consistently providing best in class customer satisfaction.
Have a developed rapport with the customer base and have knowledge of account ownership.
Process a variety of transactions: including but not limited to check cashing, deposits, withdrawals, and payments.
Count, prove, and package currency and coin.
Redeem US Savings Bonds.
Assist in night depository functions.
Assist customers with safe deposit box access in accordance with bank policies and procedures.
Operating TCR machines where applicable including balancing the TCR drawer at the end of the day.
Funding and sales of pre-paid Visa Cards.
Process various transactions related to CDs.
Perform a variety of customer service transactions such as account holds, stop payments, ACH forms, AFT forms, and others forms/documents as needed.
Serve as ATM and/or Vault teller as assigned.
Act as a mentor to new employees
Issue instant issue debit cards where applicable.
Other duties as assigned from time to time by the Branch Manager.
Cash Handling & Operational Excellence
Responsible for knowing and adhering to appropriate security and emergency procedures.
Keep customer information in a secured area at all times while maintaining an organized work station.
Maintain knowledge of the bank's policies and procedures.
Cash checks following proper bank procedures, making sure funds are available and collected.
Maintain balancing record that is in line with policy and have the ability to find and correct outages and enlist help as appropriate.
Assist in the opening and closing of the branch.
Perform ongoing maintenance of scanners, validators, coin counters, TCR etc.
Help coordinate branch document retention and destruction in accordance with the bank's policies and procedures.
Sales & Referrals
Consistently meet or exceed sales referrals, as set by management. Proactively work to deepen both new and existing customer relationships through cross-sell opportunities.
Engage in consultative discussions with customers through the new account opening process to understand their financial picture and recommend products and services that best align with meeting their needs.
Lead branch huddles and participate in applicable sales meetings and staff meetings.
Maintain a thorough understanding of all Retail products and services offered.
Initiate conversations to uncover customer needs and effectively refer customer to line of business partners (Mortgage, Commercial, TM, etc.) for the selling of banks products and services.
Have a good understanding of the bank's IRA (Traditional & Roth) and HSA offerings, including tax benefits, contributions and distributions.
Have a good understanding of the bank's lending products.
Other Functions
Familiar with and abides by all bank regulations including but not limited to BSA and OFAC.
Familiar with and abides by all bank regulations
Other duties as assigned by Senior Management.
Working Conditions of the Job
Stationed in a branch within the teller area 95% of working time.
Ability to travel to work at different branches with short notice or as scheduled.
No particular hazards on the job.
Ability to stand for long periods of time, stoop, bend, twist and lift up to 50 pounds occasionally.
Requirements
Job Qualifications
Successful completion of the Customer Service Career Path.
Good interpersonal skills including listening, verbal and written communication between coworkers and customers.
Exemplary customer service skills.
Ability to follow directions and be attentive to details and accuracy.
Ability to retain confidential information.
Exemplify professional appearance guidelines as stated within the company policies.
Professional phone etiquette required for both internal and external communication.
Education & Work Experience
High school diploma or equivalent.
Prior cash handling and customer service experience required.
Prior management experience preferred.
3+ years banking experience preferred.
EEO Statement
Union Bank provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. This does not list all of the duties of the job. Other duties and responsibilities may be assigned. This may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.
Supervisor, Field Service
Service supervisor job in Greenville, MI
Greenville, MI
Are you a problem-solver with a knack for efficiency? At Point Broadband, we're looking for a dedicated Field Service Supervisor to help streamline our processes and ensure everything runs smoothly behind the scenes. At Point Broadband, we are proud to provide exceptional broadband services to rural communities and small towns. If you're detail-oriented, proactive and ready to make an impact in the fast-paced world of broadband, bring your skills to a team that's shaping the future of connectivity!
Summary:
This position oversees and manages the daily operations of field service teams, ensuring efficient delivery of services to customers. This role involves coordinating technician schedules, ensuring the timely and accurate installation, maintenance, and repair of telecommunications equipment, and ensuring compliance with safety and regulatory standards. The supervisor also works to resolve operational issues, maintain customer satisfaction, and track performance metrics, while fostering team development and training. Effective communication with customers, management, and vendors is essential for successful service delivery and problem resolution.
Duties and Responsibilities:
Essential duties and responsibilities include but are not limited to those listed below:
Supervise installation/repair Customer Service Technicians to ensure compliance with company guidelines regarding all key performance indicators (KPI's) including quality, customer service, safety, work-order completion and closeout, and productivity requirements.
Assist in training Customer Service Technicians on fiber-based and fixed wireless broadband services.
Assist in the development of technicians and keeps abreast of the most current technology in the broadband industry.
Schedule technicians so coverage is at a maximum during peak hours to maintain prompt service.
Maintain compliance with industry standards such as NJUNS, 811, etc.
Assure that any errors in installation or service are promptly resolved.
Maintain accurate time and attendance reporting.
Assist in developing, recommending and administering technical operations policies and procedures and maintains regular quality audits for compliance.
Effectively communicate with customers, management, employees and installation and service partners (contractors).
Assist in the development and management of the department's operating budget in accordance with corporate guidelines.
Assist in the interview/hiring process, coaching, counseling and ongoing review process for technician positions and administer discipline consistent with corporate polices.
Work with managers, supervisors and employees to promote a positive attitude and good employee morale.
Maintain a professional appearance and appropriate behavior at all times.
Maintain good attendance.
Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or GED required.
Three to four years of experience and related associate's degree, or equivalent combination of experience, training, and education.
Experience must include;
Fiber splicing and fiber restoration and/or fixed wireless broadband experience.
Supervisory or management experience preferred.
Computer Skills
Word processing, spreadsheets, Internet software, email, database software
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to talk, hear, and communicate effectively.
Ability to work while standing most of the time.
Ability to walk or work over all types of terrain, in all types of weather.
Ability to carry tools and equipment including gaffs, ladders, and tool belts.
Ability to work in tight spaces while bending, twisting and reaching.
Ability to climb poles using gaffs hooks and climbing belts.
Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs)
Ability to differentiate between assorted sizes and colors of wires.
Ability to perform work in elevated places (i.e., roofs and utility poles)
Ability to use drills, hammers, wrenches, screwdrivers and other hand tools.
Ability to work with small components.
Ability to use close vision, peripheral vision and adjust focus.
Ability to work in poorly vented areas such as attics, in extreme temperatures.
Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp.
Ability to lift up to 90 pounds.
Physically able to operate computer equipment and test equipment.
Ability to work in environments that may have dust, dirt, noise, insects and cleaning solutions.
Ability to work safely near power lines and electrical equipment.
Ability to drive Company vehicles in a safe manner.
Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position.
Benefits:
Medical (3 plans to choose from), Dental and Vision
Short Term Disability
Flexible Spending Accounts
Company Paid Life as well as Voluntary policies
401(k) with generous company match
Paid Time Off
Share the Care Paid Time Off
Paid Holidays
Uniform/Boot allowance *Applicable by Position*
Cell Phone Allowance *Applicable by Position*
Career Progression Opportunities
Discounted Broadband Services *Where Applicable*
Supervisor, Customer Services
Service supervisor job in Grand Rapids, MI
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
* The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
* Supports the Manager in meeting operational performance targets and monitoring the station operation budget
* Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented
* Reviews and standardizes procedures to improve efficiency within the operation
* Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
* Investigates and resolves customer service issues as well as operation issues
* Participates on operational conference calls, station audits and prepares various reports
* Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
* Maintains records such as time and attendance, personnel files and performance
* Will provide guidance to the team on performance issues as well as coach and counsel employees.
* As necessary, the Supervisor will work in the operation during peak or irregular periods
Qualifications
Who are we looking for?
Requirements:
* Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines
* Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical
* Minimum Age: 18
* High school diploma or GED equivalent
* College coursework or college degree desirable
* Valid state driver's license
* Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management
* Proven leadership and analytical skills
* Ability to effectively and efficiently manage multiple and often competing priorities
* Demonstrated ability to communicate verbally and in writing
* Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs
* Possess the legal right to work in the United States
* Must be able to read, write, fluently speak and understand the English language
* Previous working experience in a team lead, supervisory or managerial role preferred
* Minimum one year customer service experience preferred
* Posess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
Auto-ApplyCLINICAL SERVICES SUPERVISOR II
Service supervisor job in Muskegon, MI
A Clinical Services Supervisor II, under the general direction of a Program Manager, is responsible for supervising Social Workers, Psychologists, and other clinical team members within a client-related division of HealthWest. An employee in this class provides direct client service, performs assessment, and planning and treatment to individual clients of the agency to meet program goals, client needs, and agency standards. The Clinical Services Supervisor II provides staff education and training, provides technical assistance to staff concerning clients with special difficulties, and works with other providers on specific clients to ensure coordinated care and performs related duties as required.1. Possess a master's degree from an accredited college or university with a major in social work, counseling, clinical psychology, or closely related field AND be licensed by the State of Michigan within 90 days of hire.
2. Have two (2) years' of social services, human services, mental health, or healthcare work experience.
3. Possess a valid driver's license and the ability to obtain a Michigan Driver License within 30 days of employment.
4. Must have reliable transportation that may have to be used to carry out job duties of this classification.
Preferred but not Required
1. Bilingual candidates highly desired.
2. Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
3. Individuals in Recovery and individuals with experience in Armed Services valued.
NOTE: The recruitment for this position utilizes assessment(s) in order to match candidate foundational competencies, personality, and job fit to those required for the position.
PHYSICAL ACTIVITIES
An employee in this class performs generally sedentary work activities requiring the occasional lifting of objects weighing up to thirty-five (35) pounds.
ENVIRONMENTAL CONDITIONS
This employee generally works in the offices of Community Mental Health Services, although travel to other County locations may be required.
EVALUATION CONTENT
Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant's employment application. Inquiries should be directed to the County Human Resources Department.
PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
The job description can be found online at: *********************
MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT
RECOGNIZES QUALIFYING MILITARY SERVICE
Customer Service Manager
Service supervisor job in Kalamazoo, MI
ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
Our Support. Your Success.
Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action!
Our strong industry position creates a stable workplace where you can feel secure in your success.
Benefits
As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed!
We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy!
Paid training
Base pay plus commissions and bonuses
Travel opportunities
Health benefits at management
Additional cash rewards
Job Responsibilities
You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team.
Other responsibilities of the Management Trainee position include:
Greeting and assisting customers ascertaining with their wants and needs
Answering customer questions and inquiries regarding products and services
Seeking out information and knowledge regarding new products
Setting and achieving personal goals
Presenting pricing, preparing contracts and processing transactions
Placing orders and locating stock
Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security
Participating in merchandising and product displays
Qualifications
Job Requirements
As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed!
Other requirements of the Management Trainee role include:
Experience as an Associate or Consultant in a sales or customer service environment
Enthusiasm for a career as a Manager
Must be coachable and hard-working
Desire to set and exceed goals
Ability to grasp new concepts and learn new skills
Ability to perform well while being a team player
Comfortable working with clientele and ability to provide excellent customer service
Willing to work non-traditional business hours including nights, weekends and holidays
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Director
Service supervisor job in Grand Rapids, MI
At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and
customer satisfaction, all while driving additional gross profit, your next job awaits!
What the right candidate brings to the table:
You've done this job before. You have the playbook and you know how to execute.
You have turned an average service department into a best-in-class money maker.
You are not the person needing the training, you are the person doing the training.
You know how to recruit, staff and motivate every person in the department.
Job Responsibilities:
Coaching and Leadership
Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel.
Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements.
Pushes accountability through all levels of the department; addresses under-performers with urgency.
Knows the developmental needs of team members; makes training a priority.
Is always recruiting, attracting top talent to the dealership.
Supports fellow managers with solutions that benefit the entire dealership.
Customer Satisfaction
Expects to lead in CSI performance and instills the same expectation in every team member.
Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals.
Uses customer feedback to identify deficiencies and implement corrective actions. Operational Excellence
Operational Excellence
Builds the optimal shop structure and work distribution processes for maximizing Technician productivity.
Develops and trains Advisors to achieve the very best RO Quantity and Quality.
Designs and implements processes that are clear, sustainable and drive the desired outcomes.
Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides.
Generates expected profits by controlling pricing, productivity, personnel expense and operating expense.
Ensures the department and personnel remain compliant with company, factory and government policy and regulations.
Skills & Qualifications:
10 years of experience in the retail automotive service and parts business
5 years of experience as a Service Manager/Director.
Experience with the CDK dealer management system is a bonus.
A current valid driver's license and insurability rating is required
High School Diploma or equivalent; College degree is preferred.
Benefits Include:
Company vehicle
Health, dental, life and vision insurance
401(k)
Paid Time-Off
Continued professional development
Auto-ApplyService Supervisor - Grand Rapids
Service supervisor job in Grand Rapids, MI
Join the Rose Family: Your Future Awaits!
Seeking Experienced Pest Control Technicians Looking to advance! 👀
Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career.
What We Offer You:
Competitive Salary Service Supervisor earning potential of $75,000+
Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance
Incentives: Bonus Plan, Commission Program, and Profit Sharing
Retirement Savings: 401(K) with Company Match
Work-Life Balance: Paid Holidays, Vacation, and Sick Days
Professional Growth: Continuous training and career development
Company Vehicle
Responsibilities
Your Role:
We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will:
Inspire and coach your team while ensuring top-tier service
Tackle challenging assignments with your expertise
Maintain a focus on safety and quality best practices
Qualifications
What We're Looking For:
Prior experience in pest control is a must - your skills matter!
Strong communication and client relationship abilities
Attention to detail and a knack for problem-solving
Valid driver's license with a clean driving record
Flexibility to work early mornings, evenings, and weekends with occasional overnight travel
High school diploma or equivalent
Pass Drug & Background Checks
At least 18 years of age
Bio-Serv companies are proud to be EOE
rosepestsolutions+*******************
#ZR
Auto-ApplyClient Service Supervisor
Service supervisor job in Battle Creek, MI
Help at Home is hiring a Client Service Supervisor! This is a hybrid role with 4 days in-office, 1 day work from home per week. The Client Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
Essential Duties/Responsibilities:
* Maintain elements of the assigned clients' files, and all related paperwork.
* Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
* Assigns homecare aides based on the client's overall needs and Plan of Care.
* Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.
* Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
* Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
* Prepares and submits routine departmental reports as required.
* Records and maintains accurate documentation of the client's condition and overall service.
* Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
* Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
* Provides education and coaching on changes to a client's Plan of Care.
* Maintains positive working relationships with clients, homecare aides and referral sources.
* Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
* Performs other related duties as assigned.
This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
Education and Experience:
* At least 18 years of age.
* High school diploma or GED required. Bachelor's degree preferred.
* Current PPD, or Chest x-ray if applicable.
* Medicaid, Waiver, or Home Healthcare experience preferred.
* Other requirements pursuant to state or local rules as applicable.
Required Skills and Abilities:
* Excellent organizational skills; ability to multitask and manage multiple responsibilities.
* Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
* Strong problem-solving skills; ability to deal with conflict in a professional manner.
* Ability to multitask and manage multiple responsibilities.
* Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
* Basic computer literacy and typing skills.
* Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
Travel Requirements:
* Regular travel on a daily or weekly basis required, even in inclement weather.
Physical Requirements:
* Ability to move, transport, or position up to 50 pounds.
* Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
* Ability to communicate effectively and clearly with others to exchange information.
Data Security and Privacy Statement:
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
Community Services Supervisor
Service supervisor job in Muskegon, MI
*THIS IS A D.
O.
T.
AND IS SUBJECT TO A QUARTERLY RANDOM DRUG SCREEN IF HIRED*
Auto-ApplyClinical Services Supervisor
Service supervisor job in Muskegon, MI
Description of Work
A Clinical Services Supervisor, under the general direction of a Program Manager, supervises Social Workers, Psychologists, and other clinical team members within a client-related division. The role includes providing direct client service, performing assessments, planning and treatment to individual clients to meet program goals, client needs, and agency standards.
The Clinical Services Supervisor also provides staff education and training, technical assistance to staff on clients with specific challenges, and works with other providers to ensure coordinated care. Additional related duties may be required.
Required Minimum Entrance Qualifications
Education:
Possess a Masters degree from an accredited college or university with a major in social work, counseling, clinical psychology, education, or a closely related field;
OR
Possess a Bachelors degree from an accredited college or university with a major in social work, counseling, psychology, human services, or a closely related field and meet the qualifications for a Qualified Intellectual Disabilities Professional (QIDP) or a Qualified Mental Health Professional (QMHP);
OR
Be a Registered Nurse licensed in the State of Michigan.
Experience:
Have a minimum of three (3) years of experience in social services, human services, mental health, or healthcare work.
License & Transportation:
Possess a valid drivers license and the ability to obtain a Michigan Driver License within 30 days of employment.
Must have reliable transportation that may be required to carry out job duties.
Preferred but Not Required
Bilingual candidates are highly desired.
Lived experiences with mental illness, developmental disabilities, or substance use disorders are valued.
Individuals in recovery and those with experience in Armed Services are valued.
Physical Conditions / Work Location Physical Activities:
An employee in this role primarily performs sedentary work, occasionally requiring the lifting of objects weighing up to thirty-five (35) pounds.
Environmental Conditions:
Work is generally performed in office settings, with occasional travel to other locations as needed.
Additional Information Evaluation Content:
Applicants may be subject to a post-offer criminal background check based on the nature and assignment of the position. Employment offers are contingent upon satisfactory background check results. Appointees must successfully complete a probationary period for the appointment to be considered permanent.
Applicant Review Procedure:
Applicants may request a review of determinations or actions regarding their application by contacting the Human Resources Department.
Purpose
This recruitment aims to create an eligible list to fill current and future vacancies in this classification. Department Heads may select from candidates who meet the minimum qualifications. The eligible list remains valid for three months unless extended or exhausted.
Working Place: Muskegon, Michigan, United States Company : Virtual Feb 6th - COunty of Muskegon
Kalamazoo Field Service Supervisor
Service supervisor job in Kalamazoo, MI
Who We Are: Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and 3) stop the issue from happening again. Warwood Armature is now part of the HECO organization, and this partnership offers a combined 165 years of experience in the reliable and efficient use of electric motors and rotating equipment to additional industries and geographic areas and creates a unique wealth of DC motor knowledge and capabilities.
We serve customers across a wide range of industries, including power generation, steel and other metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate and cement, original equipment manufacturers (OEMs), and other manufacturing.
When you work for HECO, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Dedicated to the right way, can do attitude, respectful honesty, get stuff done, and team fellowship.
Responsibilities and Expectations:
HECO's Field Service Supervisor will be responsible for job quoting, scheduling, and completion of all field service- related jobs and tasks. They will work closely with our sales team and operations manager to help maintain as well as grow our current field service customer base. This person will be responsible for up to (4) direct reports at a time. The Field Service Supervisor will make sure that department sales, profit, and growth goals are met.
Lead Field Service team in day-to-day operations.
Quote and schedule all field service-related work.
Responsible for department monthly P&L.
Lead, Manage, and hold technicians accountable.
When necessary, recruit, hire, and train additional service technicians.
Create/review all service reports prior to sending them to customers.
Ensure all technicians are up to date on all required safety training and tasks.
Be onsite and be main customer contact while overseeing large projects.
Will be required onsite often to start while the team is continued to be grown and advanced
Ideal Candidates will:
5+ Years of electric motor field service experience with project management experience.
Experience with working on above NEMA frame motors up to 10,000HP
Have the ability to give presentations to customers about industry leading techniques and services.
Fit within the HECO culture and share the same core values as the company and its team.
A highly detailed individual who can excel in a fast paced, quickly changing environment.
Growth oriented in nature - excited to be part of a company that is focused on growth.
Ability to perform onsite tasks such as electrical testing, vibration analysis, shaft alignments etc. (Must be willing to get dirty)
Experience writing technical reports following completed work.
Great communicator with the ability to work with cross departmental personnel and people with various backgrounds and personalities.
Willingness & flexibility to travel to customer sites and stay overnight to perform work or have meetings roughly 45-50% of the time.
Benefits
Paid Time Off
On-the-job Training
401K Employer Match
Medical, Dental and Vision plans
And more!
Pay Range:
HECO strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.
Relocation assistance is available. If you are the right fit and you'd like to be here, we'll make it happen.
HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Auto-ApplyCybersecurity Identity and Access Management Supervisor
Service supervisor job in Battle Creek, MI
Responsibilities & Qualifications
RESPONSIBILITIES
Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight.
Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance.
Ensure compliance with DoD Instruction 8520.03,
Identity Authentication for Information Systems
, validating appropriate access authorization to systems, data, and network resources.
Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management.
Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes.
Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture.
REQUIRED QUALIFICATIONS
Experience
Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines.
Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams.
Certifications
Must have a DoD 8570.01 IAM Level I baseline certification:
Certified Authorization Professional (CAP)
Certified Network Defender (CND)
Cloud+
GSLC
Security+ CE
Healthcare Information Security and Privacy Practitioner
Clearance
Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance.
Overview
We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations)
Type of environment: Office Environment
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret Clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplyCybersecurity Identity and Access Management Supervisor
Service supervisor job in Battle Creek, MI
Responsibilities & Qualifications RESPONSIBILITIES * Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
* Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
* Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight.
* Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance.
* Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems, validating appropriate access authorization to systems, data, and network resources.
* Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management.
* Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes.
* Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture.
REQUIRED QUALIFICATIONS
Experience
* Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines.
* Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams.
Certifications
* Must have a DoD 8570.01 IAM Level I baseline certification:
* Certified Authorization Professional (CAP)
* Certified Network Defender (CND)
* Cloud+
* GSLC
* Security+ CE
* Healthcare Information Security and Privacy Practitioner
Clearance
* Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance.
Overview
We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations)
* Type of environment: Office Environment
* Noise level: Medium
* Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
* Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret Clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
DIRECTOR OF PERIOPERATIVE SERVICES
Service supervisor job in Grand Rapids, MI
Directs and coordinates functions in defined clinical service area(s) to ensure quality clinical care in accordance with our mission, vision, goals and objectives. Directs the systems and processes for delivering care for defined patient populations within clinical service, including the operation of inpatient units associated with the assigned clinical services. Evaluates the effectiveness of care to patients and enhances services to meet the needs of the community. Ensures the clinical service operates within budget and in accordance with performance standards. Maintains responsibility and accountability for quality care in a cost-effective manner, compatible with recommendations from accrediting agencies. Full complement of management responsibilities including; short and long-term planning and development, human resource management, managing and developing physician relationships, financial accountability, quality assessment and improvement, regulatory compliance, productivity management, operational excellence and assuring consistency with the organizational and health system strategic plans. This position holds responsibility for using a collaborative approach to setting strategic direction, development of new services, service line growth, and marketing of assigned clinical services.
Master's degree in Healthcare Administration, Business Administration, Nursing or related field. Current license as a Registered Nurse in the state of Michigan. Five years of direct clinical experience in the service lines involved with 3 years progressive management/leadership experience in an acute care environment or equivalent combination of education, training, and experience. This position is for Peri-Operative Services. Recent Peri-operative services preferred. Oversees 18 surgical suites, including hybrid ORs, endoscopy, and all support Peri-operative services, including Sterile processing. Approximately 22,000 procedures annually. Currently in process of full renovation and additional OR constructions.
SKILLS AND CERTIFICATIONS
BSN or MSN but must have BSN if do not have a masters in nursing but in another area.
Experience in Perioperative services
IDEAL CANDIDATE
Experienced, Masters Prepared individual with a strong background in surgical services. We also need someone who has demonstrated ability to manage using skills that motivate and value staff. Must have strong political savvy skills as well as the ability to serve as well as lead.
Staff:
7 clinical managers
4 clinical supervisors
1 CNS
1 NO
10 CRNA
1 Process Excellence Consultant
2 Professional Development Specialists
1 Financial Manager
Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
Supervisor, Customer Services
Service supervisor job in Grand Rapids, MI
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Supports the Manager in meeting operational performance targets and monitoring the station operation budget
Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented
Reviews and standardizes procedures to improve efficiency within the operation
Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
Investigates and resolves customer service issues as well as operation issues
Participates on operational conference calls, station audits and prepares various reports
Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
Maintains records such as time and attendance, personnel files and performance
Will provide guidance to the team on performance issues as well as coach and counsel employees.
As necessary, the Supervisor will work in the operation during peak or irregular periods
Qualifications
Who are we looking for?
Requirements:
Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical
Minimum Age: 18
High school diploma or GED equivalent
College coursework or college degree desirable
Valid state driver's license
Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management
Proven leadership and analytical skills
Ability to effectively and efficiently manage multiple and often competing priorities
Demonstrated ability to communicate verbally and in writing
Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs
Possess the legal right to work in the United States
Must be able to read, write, fluently speak and understand the English language
Previous working experience in a team lead, supervisory or managerial role preferred
Minimum one year customer service experience preferred
Posess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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Auto-ApplyService Director
Service supervisor job in Grand Rapids, MI
Job Description
At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and
customer satisfaction, all while driving additional gross profit, your next job awaits!
What the right candidate brings to the table:
You've done this job before. You have the playbook and you know how to execute.
You have turned an average service department into a best-in-class money maker.
You are not the person needing the training, you are the person doing the training.
You know how to recruit, staff and motivate every person in the department.
Job Responsibilities:
Coaching and Leadership
Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel.
Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements.
Pushes accountability through all levels of the department; addresses under-performers with urgency.
Knows the developmental needs of team members; makes training a priority.
Is always recruiting, attracting top talent to the dealership.
Supports fellow managers with solutions that benefit the entire dealership.
Customer Satisfaction
Expects to lead in CSI performance and instills the same expectation in every team member.
Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals.
Uses customer feedback to identify deficiencies and implement corrective actions. Operational Excellence
Operational Excellence
Builds the optimal shop structure and work distribution processes for maximizing Technician productivity.
Develops and trains Advisors to achieve the very best RO Quantity and Quality.
Designs and implements processes that are clear, sustainable and drive the desired outcomes.
Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides.
Generates expected profits by controlling pricing, productivity, personnel expense and operating expense.
Ensures the department and personnel remain compliant with company, factory and government policy and regulations.
Skills & Qualifications:
10 years of experience in the retail automotive service and parts business
5 years of experience as a Service Manager/Director.
Experience with the CDK dealer management system is a bonus.
A current valid driver's license and insurability rating is required
High School Diploma or equivalent; College degree is preferred.
Benefits Include:
Company vehicle
Health, dental, life and vision insurance
401(k)
Paid Time-Off
Continued professional development
Community Services Supervisor
Service supervisor job in Muskegon, MI
*THIS IS A D.
O.
T.
AND IS SUBJECT TO A QUARTERLY RANDOM DRUG SCREEN IF HIRED*
Auto-ApplyCybersecurity Identity and Access Management Supervisor
Service supervisor job in Battle Creek, MI
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
+ Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
+ Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight.
+ Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance.
+ Ensure compliance with DoD Instruction 8520.03, _Identity Authentication for Information Systems_ , validating appropriate access authorization to systems, data, and network resources.
+ Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management.
+ Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes.
+ Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture.
**REQUIRED QUALIFICATIONS**
**Experience**
+ Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines.
+ Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams.
**Certifications**
+ Must have a DoD 8570.01 IAM Level I baseline certification:
+ Certified Authorization Professional (CAP)
+ Certified Network Defender (CND)
+ Cloud+ GSLC
+ Security+ CE
+ Healthcare Information Security and Privacy Practitioner
**Clearance**
+ Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance.
**Overview**
We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at **************** .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations)
+ Type of environment: Office Environment
+ Noise level: Medium
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: Less than 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
U.S. Citizen
Secret Clearance
**OTHER DUTIES**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
**Job Locations** _US-VA-Fort Belvoir | US-MI-Battle Creek | US-OH-Columbus | US-PA-New Cumberland | US-OH-Dayton_
**ID** _2025-8544_
**Category** _Information Technology_
**Type** _Regular Full-Time_
Juvenile Detention Center Operations Supervisor
Service supervisor job in Muskegon, MI
A Juvenile Detention Center (JDC) Operations Supervisor manages the day-to-day Operations at the Juvenile Detention Center. An employee in this class assists with management of personnel, daily staffing of a 24/7 facility, and building operations ensuring safety and security.Possesses a Bachelor's Degree from an accredited college or university in the field of Public Administration, Business Administration, Criminal Justice, Social Work, Human Services, Education, Law Enforcement, Social Science, or related field; AND a minimum of 6 months Supervisory or Program Management experience;
OR
A Bachelor's Degree from an accredited college or university in any field AND 2 years of supervisory experience.PHYSICAL ACTIVITIES
An employee in this class performs generally sedentary or light physical work activities requiring the occasional lifting of objects weighing thirty-five (35) pounds or less.
ENVIRONMENTAL CONDITIONS
A JDC Operations Supervisor is primarily located at the Juvenile Detention Center.Click below for job description:
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EVALUATION CONTENT
The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a County appointed physician before the first day of employment. An offer of employment is contingent upon the results of the medical examination and drug screening test. Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant's employment application. Inquiries should be directed to the County Human Resources Department.
PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT
RECOGNIZES QUALIFYING MILITARY SERVICE