Service supervisor jobs in Granger, IN

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? The RV Training & Service Enablement Lead plays a pivotal role in supporting GE Appliances' Recreational Living segment by driving best-in-class technical training and delivering expert service support across the RV appliance ecosystem. This position leads the development and delivery of accredited training programs for both RV and residential appliances, partnering closely with OEMs, RV dealers, service centers, and industry organizations such as RVTI to ensure curriculum quality and accreditation standards. This role is highly seasonal and dynamic. During the off-season (October-April), the primary focus is on delivering training and developing curriculum through hands-on sessions, virtual webinars, and video-based content. During peak season (May-September), responsibilities shift toward providing advanced technical support and resolving escalated service cases. The position also collaborates across internal teams to standardize service practices and contributes to strategic initiatives led by senior leadership. This hybrid role requires strong technical expertise, excellent cross-functional communication, and significant travel. It offers a unique blend of instructional leadership, field support, and operational oversight within a fast-paced and evolving RV appliance environment. Position Training & Service Enablement Lead - Recreational Living Location USA, Elkhart IN How You'll Create Possibilities Key Responsibilities: Training * Develop and deliver accredited technical training for RV and residential appliances through in-person, virtual, and video formats (primary focus during October-April). * Coordinate training schedules and logistics with OEMs, RV dealers, and service centers. * Partner with RVTI and other institutions to maintain accreditation, update curriculum, and uphold training standards. * Represent GE Appliances at trade shows, conventions, OEM rallies, and internal/external meetings. Curriculum & Content Development * Create and maintain training materials, props, demonstrations, and documentation in partnership with engineering, service, and product teams. * Collaborate with Marketing to produce high-quality training assets, including videos and presentations. Service & Technical Support * Provide expert technical assistance to OEMs, RV dealers, and service centers during peak season (May-September). * Support call center agents with escalated technical cases as needed. * Conduct internal training sessions for Warranty and Service teams. Cross-Functional Collaboration * Partner with ASI call centers, Consumer & Dealer Services, and other stakeholders to harmonize service processes and best practices. * Support the Senior Manager, Warranty & Service, on key initiatives and departmental needs. * Perform additional related duties as assigned. What You'll Bring to Our Team Required Qualifications: * Demonstrated ability to organize, manage, and deliver technical training across multiple formats (in-person, virtual, video). * Strong technical knowledge of RV appliances, installation, and service procedures. * Experience managing warranty claims, technical escalations, and customer support cases. * Proven ability to collaborate effectively across functions and communicate with diverse stakeholders. * Proficiency in Salesforce or similar CRM tools for case and claim management. * Willingness to travel frequently for training delivery, conventions, and field support. Additional Requirements: * Associate's or Bachelor's degree in a technical or business-related field. * 5+ years of experience in technical training, appliance service, RV service, or service management. * Familiarity with RV industry operations and service networks. * Strong written and verbal communication skills. * Proficiency in Microsoft Teams, other virtual training platforms, and Microsoft PowerPoint. Preferred Qualifications: * RVTI Level 3 certification or equivalent technical training credentials. * Experience with GE Appliances or similar RV/appliance product lines. * Working knowledge of digital content development, including video creation and editing. Working Conditions: * Hybrid work model with frequent travel to OEMs, dealerships, conventions, and training facilities. * Occasional weekend or evening work required for training events or urgent service needs. * Office responsibilities include documentation, service calls, and virtual/on-site training. * Field responsibilities include hands-on training delivery and technical support. * Ability to lift up to 100 lbs. and push/pull crated product up to 200 lbs. * Approximately 40% domestic travel, primarily during the off-season (October-April). #LI-DL1 Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************

Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada

Job Description About PSI Molded Plastics: PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer. PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team. Summary/Objective: This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives. Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets. Invoice customer companies and monitor payment terms. Process domestic and international purchase orders. Analyze customer needs, resolve potential issues in a prompt and satisfactory manner. Efficiently facilitate export operations in a timely manner. Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction. Assists in sales forecasting and how this affects purchasing, production, and logistics. Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions. Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization. Participate in initiatives including, Continuous Improvement and Safety. Some travel may be required. Performs other duties as assigned. Qualifications: Education and experience required for the role. Bachelor's degree in a business-related field or equivalent work experience is required. A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required. Exceptionally strong logistics experience (as applicable) and analytical skills. Knowledge of technical quoting and strong negotiation skills. Comprehension of pricing, costing and material selection. Demonstrated ability to meet company financial objectives. Ability to work effectively in a fast-paced, time-critical environment. Must hold a high level of integrity and professionalism. Must possess solid time management skills. Proficiency in Microsoft Office Suite including Word, Excel, and Outlook . ERP experience preferred - IQMS is a Plus. Must possess good communication skills, written and verbal, and must be able to interact with customers and employees. Strong attention to details, highly organized, able to multi-task. Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.

PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer. PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team. Summary/Objective: This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives. Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets. Invoice customer companies and monitor payment terms. Process domestic and international purchase orders. Analyze customer needs, resolve potential issues in a prompt and satisfactory manner. Efficiently facilitate export operations in a timely manner. Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction. Assists in sales forecasting and how this affects purchasing, production, and logistics. Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions. Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization. Participate in initiatives including, Continuous Improvement and Safety. Some travel may be required. Performs other duties as assigned. Qualifications: Education and experience required for the role. Bachelor's degree in a business-related field or equivalent work experience is required. A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required. Exceptionally strong logistics experience (as applicable) and analytical skills. Knowledge of technical quoting and strong negotiation skills. Comprehension of pricing, costing and material selection. Demonstrated ability to meet company financial objectives. Ability to work effectively in a fast-paced, time-critical environment. Must hold a high level of integrity and professionalism. Must possess solid time management skills. Proficiency in Microsoft Office Suite including Word, Excel, and Outlook . ERP experience preferred - IQMS is a Plus. Must possess good communication skills, written and verbal, and must be able to interact with customers and employees. Strong attention to details, highly organized, able to multi-task. Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.

This position is employed by Dave Carter & Associates, a respected distributor of electrical, plumbing, and building supplies serving the recreational vehicle and manufactured housing industries. In October 2025, Dave Carter & Associates was acquired by Thetford LLC, a global leader in sanitation, refrigeration, and cooking products for the RV and marine markets. As part of this strategic integration, the role will operate within a combined organizational platform that leverages the strengths of both companies-offering expanded product offerings, enhanced logistics capabilities, and a broader reach across 65 countries. Employees benefit from the stability and resources of a global brand while contributing to the continued growth and innovation of the North American RV and manufactured housing sectors. This role presents a unique opportunity to be part of a transformative phase in the company's evolution, with access to new tools, leadership, and operational support designed to elevate customer service and product excellence. Role The Customer Service Manager leads the strategic and daily operations of customer support functions-including the call center, chatbot automation, ticketing systems, and warranty fulfillment-to ensure prompt, professional, and policy-aligned service delivery. This role is responsible for optimizing workflows, leveraging technology to enhance responsiveness, maintaining performance metrics, and driving continuous improvement. By training and developing the customer service team and collaborating cross-functionally, the Manager ensures a seamless and high-quality customer experience that supports overall business goals. Job Responsibilities People Management Responsibilities Supervising the daily operations of the customer service department Responsible for the overall direction and performance of the teams Hire, onboard, develop, coach & manage performance of team Managing workflow, escalations, and effectively delegating workload across the team Set customer service goals for team members and help them reach those goals Celebrate, reward, motivate & engage with team Interacting with customers and handling customer queries and complaints in a timely manner Establish relationships with key personnel in other departments (examples: IT, quality, HR, marketing, operations, etc.) to support product changes and/or improvements Project Management Responsibilities Develop and drive key strategies and programs which improve the company's interface with the customer Proactively look for ways to improve the group's operations through; process and policy definition; automation via technology; focusing on customer-oriented practices; and providing career development for the staff Interact with key customers to determine their service expectations. Plan and implement systems to meet or exceed these expectations Identifying and eliminating root cause barriers to accuracy, productivity, and quality Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures Manage weekly and monthly reports and surveys Launch surveys with various customer groups and focus on continuous improvement from the results Keep abreast of technologies and trends in customer service. Implement change to continue to drive customer service excellence Performs other relevant duties as assigned; i.e. special projects, programs, developmental activities, etc. Requirements Bachelor's degree in business or a related field; an equivalent combination of education and relevant experience will be considered Minimum of 5 years of supervisory experience, with 3-5 years in customer or consumer-facing roles Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook Exceptional written and verbal communication skills, with the ability to convey complex information clearly and diplomatically Outstanding organizational, planning, and time management abilities, with a proven track record of managing multiple priorities effectively Demonstrated success in driving continuous improvement initiatives through data analysis and performance metrics A healthy sense of humor To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Preferred Skills 1-2 years of technical experience strongly preferred Highly proficient coaching and employee relations skills Adjusts easily and quickly to change Practices delegation with appropriate follow-up and control Open and direct verbal and written communication style The ability to manage multiple priorities simultaneously - oriented on results Bias for action, strong work ethic, and desire to achieve excellence Compensation And Benefits Dave Carter & Associates offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision, 401K Retirement Savings Plan, Paid Holidays, Paid Vacation, and much more. Miscellaneous No agency calls please. EEO Employer. Work Authorization - Employment for those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.

Join the Rose Family: Your Future Awaits! Seeking Experienced Pest Control Technicians Looking to advance! 👀 Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career. What We Offer You: Competitive Salary Service Supervisor earning potential of $75,000+ (Base Salary plus bonuses) Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance Incentives: Bonus Plan, Commission Program, and Profit Sharing Retirement Savings: 401(K) with Company Match Work-Life Balance: Paid Holidays, Vacation, and Sick Days Professional Growth: Continuous training and career development Company Vehicle Responsibilities Your Role: We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will: Inspire and coach your team while ensuring top-tier service Tackle challenging assignments with your expertise Maintain a focus on safety and quality best practices Qualifications What We're Looking For: Prior experience in pest control is a must - your skills matter! Strong communication and client relationship abilities Attention to detail and a knack for problem-solving Valid driver's license with a clean driving record Flexibility to work early mornings, evenings, and weekends with occasional overnight travel High school diploma or equivalent Pass Drug & Background Checks At least 18 years of age Bio-Serv companies are proud to be EOE rosepestsolutions+******************* #ZR

Join the Rose Family: Your Future Awaits! Seeking Experienced Pest Control Technicians Looking to advance! 👀 Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career. What We Offer You: Competitive Salary Service Supervisor earning potential of $75,000+ (Base Salary plus bonuses) Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance Incentives: Bonus Plan, Commission Program, and Profit Sharing Retirement Savings: 401(K) with Company Match Work-Life Balance: Paid Holidays, Vacation, and Sick Days Professional Growth: Continuous training and career development Company Vehicle Responsibilities Your Role: We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will: Inspire and coach your team while ensuring top-tier service Tackle challenging assignments with your expertise Maintain a focus on safety and quality best practices Qualifications What We're Looking For: Prior experience in pest control is a must - your skills matter! Strong communication and client relationship abilities Attention to detail and a knack for problem-solving Valid driver's license with a clean driving record Flexibility to work early mornings, evenings, and weekends with occasional overnight travel High school diploma or equivalent Pass Drug & Background Checks At least 18 years of age Bio-Serv companies are proud to be EOE rosepestsolutions+******************* #ZR

ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time. Job Description Our Support. Your Success. Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action! Our strong industry position creates a stable workplace where you can feel secure in your success. Benefits As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed! We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy! Paid training Base pay plus commissions and bonuses Travel opportunities Health benefits at management Additional cash rewards Job Responsibilities You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team. Other responsibilities of the Management Trainee position include: Greeting and assisting customers ascertaining with their wants and needs Answering customer questions and inquiries regarding products and services Seeking out information and knowledge regarding new products Setting and achieving personal goals Presenting pricing, preparing contracts and processing transactions Placing orders and locating stock Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security Participating in merchandising and product displays Qualifications Job Requirements As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed! Other requirements of the Management Trainee role include: Experience as an Associate or Consultant in a sales or customer service environment Enthusiasm for a career as a Manager Must be coachable and hard-working Desire to set and exceed goals Ability to grasp new concepts and learn new skills Ability to perform well while being a team player Comfortable working with clientele and ability to provide excellent customer service Willing to work non-traditional business hours including nights, weekends and holidays Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionPosition: FIN Team Supervisor Holtec Palisades seeks qualified applicants for the position of FIN Team Supervisor in its Maintenance department based at Palisades Nuclear Power Plant in Covert, MI. Palisades is positioned to become the first nuclear power plant in the United States to restart after previously entering the early stages of decommissioning. By joining our team, you will be part of a unique and historic undertaking for the nuclear industry and the nation! Job Summary: Provides first-line supervision of full time and temporary FIN Team personnel in a safe, productive manner, manages multiple and possibly conflicting priorities, and demonstrates proficiency in managing a multi-disciplined FIN Team group (possibly including union and contractor oversight). Examples of assigned duties include, but are not limited to: Maintains an excellent understanding of the work management process and the ability to function as a team leader. Must have the ability to assist in the FIN Team budget development and function within the budget. Has the ability to communicate with all levels of the organization, including representing the FIN Team at all meetings. Ensures assigned FIN Team tasks are performed as safely and efficiently as possible. Proposes time-saving tooling and work methods. Ensures all FIN Team activities are performed within regulatory and procedural guidelines. Has the ability to manage FIN Team personnel and resolve employee conflict or concerns. Interfaces with regulatory and industry representatives on behalf of station FIN activities. Communicates FIN Team technical information, concepts, and ideas verbally and in writing. Participates in the shared resources program. Serves as a member of the Emergency Response Organization. Minimum Qualifications: Education/ Experience: High school diploma or equivalent work experience. At least 5 years' experience in the Maintenance department. 5 years of experience in the related field. (B.S. in Engineering or related technical degree may be credited for 3 years of experience.) Additional Knowledge, Skills and Abilities: 2 years of technical training. Technical proficiency in the FIN Team area. Technical understanding of nuclear generation principles and operation. Proficiency with current computer business applications. SRO or certification on BWR or PWR (desired). ANSI Requirements: Candidates for this position must meet requirements specified in ANSI Section 4.3.2 - Supervisors Not Requiring NRC Licenses must have: a High School Diploma or equivalent and 4 years of experience in craft or discipline he/she supervises. Holtec Palisades offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, hospitalization, and other valuable voluntary options; time-off programs; 401(k) with employer match; professional and career development opportunities; and an unmatched culture focused on client service, quality, and tireless pursuit of excellence in all we do. As a technology trailblazer and a prominent innovator in clean energy (nuclear and solar) industry, Holtec strives to foster a meritocratic work environment conducive to continuous learning and professional growth of its associates. Holtec is an equal opportunity employer with a long-standing commitment to social equity and environmental justice. The company gives special preference to disabled veterans as a part of its recruitment policy. Detailed information on the Company can be obtained by consulting our website: holtecinternational.com. Powered by JazzHR ALjIP6fTgN

Begin your Composites One Career Today! As a Customer Service Supervisor, you will be responsible for supervising and assisting in the coordination of the overall activities of a Distribution Center's Customer Service team. In partnership with the Customer Service Manager (CSM), responsible for coaching and development of the Customer Service team for continuous improvement in overall performance. Within your role, you will directly manage a base of key accounts (60% of the role). You will be accountable for adhering to and promoting Company Core Values by performing duties in a manner consistent with being a team leader and driving Stellar Service principles while supporting the continued growth of the company. Key Responsibilities: Leads, supervises, and motivates the Customer Service team. Facilitates performance objectives, training plans, strategic planning, and goals set for the Customer Service team. Regularly monitors interaction between Customer Service Representatives (CSRs) and customers to ensure a congruent approach with Stellar Service techniques; provides direct feedback and outlines recommendations for improvement, as necessary. Identifies Best Practices within the Customer Service system and shares internally and externally, as appropriate. Provides regular updates on team members' performance to the CSM, assists with hiring and performance reviews. Communicates standard operating procedures to improve the efficiency of the Customer Service team while enhancing the customer experience. Provides coverage for the department when team members are out of the office. Drives and facilitates the order fulfillment process. Ensures that the Customer Service team is consistently following standard operating procedures and established company guidelines. Builds customer relationships and gains insight on sales-related issues pertaining to the performance of the team by participating in customer visits. Directly manages a number of key accounts; leads by example in providing top-notch customer service for these customers. Serves as an interdepartmental liaison between customer service, warehouse, delivery, sales, and purchasing to resolve customer-related issues and enhance organizational efficiency. Drives and monitors fill rates; continuously pursues improved customer satisfaction. Works cross-functionally to move obsolete or slow-moving inventory. Works with the Customer Service team to engage buyers, sales, and transportation resources to identify cost-effective solutions that will help meet/exceed customer expectations. Works with the credit team to resolve credit-related issues to eliminate service failures in the order fulfillment process. Expected Skills and Qualifications: 3+ years of Customer Service experience in a non-retail environment Prior leadership experience preferred Experience in a business-to-business account support and distribution role strongly preferred Proficient in MS Office, including Word, Excel, Outlook, Teams Ability to learn internal systems (e.g., SAP) Bachelor's degree in business administration or related field preferred Pre-Employment Requirement: Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles. Discover a Fulfilling Career: At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth. We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things. Respect, Teamwork, and Communication are Woven into our Core Values: Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us. Benefits: Explore our comprehensive health, retirement, wellness, and professional growth programs in detail here. Commitment to Diversity, Equity, and Inclusion: At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation. ADA Accommodations: Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at ********************************.

Job Description OUR ORGANIZATION: Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality. Our team is comprised of competent and caring resource professionals who are innovative, resourceful, collaborative, and helpful in facilitating the reentry process for the Offender Success Program of Kinexus Group. This responsibility requires that we be service oriented relative to the needs of all referred participants, while still assuring that all services adhere to Michigan Department of Corrections policies and procedures, financial requirements as established through the State funding source. We lead by example by holding true to a high standard of excellence that drives positive Offender Success outcomes for successful reentry for returning citizens. The Department strives to be exemplary in all activities and to continuously exceed expectations. OUR DESIRED OUTCOMES: This position involves building and coordinating relationships with a broad array of community stakeholders throughout the counties of Berrien, Cass, Van Buren, Kalamazoo, Saint Joseph, Branch and Calhoun in order to foster a safety net of support and re-employment services for individuals returning to the region from multiple correctional institutions. The Director of Offender Services will have oversight of an array of reentry funding streams, all targeted to serve as many returning citizens in our communities as possible. Additionally, collaborating with Kinexus Group to source and apply for grant funding will be a key function for continued growth and health of the department. Major responsibilities include but are not limited to: managing multiple reentry grants serving a multitude of different reentry populations, sourcing and applying for funding in alignment with community needs and department growth, performance oversight of all funded projects, building sub-grantees capacity to administer the multiple reentry programs; analyzing and negotiating contracts; monitoring performance of vendors and contractors; resolving service delivery problems; acting as primary liaison to funders, developing and monitoring budgets along with the Kinexus Group Finance Department as needed; and coordinating activities to ensure improved employment outcomes and reduced recidivism rates for returning citizens, through a full menu of related services delivered by community based organizations as well as by private industry contractors. WHAT WE EXPECT FROM YOU: The Director of Offender Services is a key player within the Offender Success Team. With that said they will be given the tools and support needed to carry out and execute all the functions for the position to the best of their ability. Strategic oversight for the Offender Services Department and staff, including new project development, geographic expansion, meeting funder expectations, staff training, goal and performance setting, corrective action when addressing problems with work quality and all staff related concerns Responsible for Michigan Department of Corrections, Department of Justice, Department of Labor agreements for performance and compliance management Identifies available grant funding to serve additional justice involved individuals, and work with key Kinexus Group team to assist in project creation, completing and submitting grant proposals as determined appropriate within the federal, state, local and private foundation sectors Identifies community assets that can improve reentry success, as well as gaps in current community services for all reentry populations Responsible for state stakeholder relations, and oversight of all grant governing structures, which includes potential advisory groups, boards, reentry committees etc. that assist in community reentry Maintenance of department budgets including resource allocation and management Enters and maintains performance and finance reports requiring grant specific system knowledge. Work closely Kinexus Group's finance department, as well as the policy and compliance team members. Engages in community learning groups throughout the state on best practices, achievements, technical assistance and needs Plans, organizes, controls, integrates, monitors and evaluates the services provided by contractors/vendors engaged in re-entry services Establishes and oversees the process for implementing all department reentry programs, including but not limited to, preparation of monthly reports and other applicable systems to ensure contract compliance, goals and objectives are met Participates in across Community Correction Advisory Boards across the region that oversee local corrections and reentry within service areas Contract creation, maintenance, and negotiation with all subcontractors for any grants held with the Offender Services department Creates and fosters partnerships with other government, nonprofit and private organizations to leverage their contributions for successful re-entry Recommends improvement to policies, systems, resources and services to support returning citizens to the community Management of all department procurement, working in tandem with Kinexus "Procurement and Contacts" department Assists with subcontractor recruitment for multiple projects Living our values (Bold, Inspirational, Inclusive, Entrepreneurial) Ensures the full integration within the larger Kinexus Group Team to reduce duplication of effort, streamline services, and maximize all resources in support of the right service at the right time Models the way for a common purpose and shared consciousness under our Team of Teams approach. Accountability to align with the mission, vision and values of Kinexus MINUMUM REQUIREMENTS: Bachelor's Degree in Criminal Justice, Social Work, Non-Profit Administration or related field Excellent written and verbal skills Previous experience in grant administration PREFERRED EXPERIENCE: Masters Degree in Criminal Justice, Social Work, Non-Profit Administration or related field Knowledge in reentry or corrections process Background in fostering key community partnerships for resource leveraging Contract and budget management Grant sourcing and writing WORK ENVIRONMENT: Flexible & Open Competitive Salary & Benefits Opportunities for Growth WHAT YOU CAN EXPECT FROM US: A robust onboarding experience to integrate you into our team. Team of Teams training in support of the organizational strategies. Job training and development to ensure you are established and growing in your role. Cross Operational Meetings with your peers. Management Commitment to your success Be a part of transformational change in Michigan. We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important. Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.

These positions are responsible for food production lead work. General responsibilities include: the preparation and distribution of the food, including special diets, for the inmates and staff of the institution; maintenance of a safe and sanitary food service area; care for and clean kitchen equipment; plan meals and procure supplies; maintain food inventory; maintenance of security in the food service department; and training of new inmate workers and food service staff in all facets of operation. Salary Information The CFSL 2 is in pay schedule and range 03-12 with a starting pay of $22.18 per hour. Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the Compensations Plan and Wisconsin Administrative Code. A twelve-month probationary period is required. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: * Substantial leave time including at least 3.5 weeks of vacation/personal time, nine paid holidays, and ample accrued sick time that rolls over each year. * Insurance: Excellent and affordable health, dental, vision, and life insurance. * An exceptional pension plan with employer match and lifetime retirement payment * An optional tax advantaged 457 retirement savings plan * DOC is a qualifying employer for the Public Service Loan Forgiveness program. * The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives. * Our Employee Assistance Program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here. Job Details Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting. The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment. Qualifications Qualified applicants will have knowledge, training, and/or experience in: * Proper methods of food handling. * Use of standardized recipes. * Use and care of kitchen tools and equipment. * Materials, methods, and equipment used in large-scale food preparation. * Methods of leading food preparation activities on a large scale efficiently. * Quantity cooking in an institutional setting. How To Apply To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application as described above by the stated date. Apply through the "Careers" tile on your ESS Portal. The State of Wisconsin is proud an Equal Opportunity and Affirmative Action employer. We are committed to provide equal employment opportunities to all applicants from all backgrounds . We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to applicants and employees with disabilities. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Once determined eligible, please send a follow up email with the HR Specialist below to indicate interest in this job announcement. Questions can be directed to Coral Nelson, Human Resources Assistant Advanced, at ***************************. Deadline to Apply Online applications will be accepted on an ongoing basis until the needs of the department are met. We anticipate using this Job Opening Until: July 8, 2026, at which time we will continue recruiting with a new Job Opening. Applications are processed every week, usually on Thursdays. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Commonly Asked Questions page. Also, some users report better performance when using the Chrome browser.

46410 Job Family: Operations Supervisors We are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the South Bend/Merrilville, IN area. What we offer: Competitive annual salary $50,000-$65,000 Annual performance bonus Yearly incentive trip Company iPhone provided Save money from driving our vehicle Company gas card provided Group Health, Dental, and Vision plans Pet insurance, Life insurance, and EAP benefits 401K with employer match up to 4% Paid holidays and paid time off Opportunity for advancement Upbeat and exciting company culture and much more! Responsibilities include: Responsible for customer retention, employee retention and improving customer revenue for their assigned team Meet requirements for personal service production Continually monitor and balance labor utilization with production in order to optimize overall efficiencies Manage payroll for all Service Professionals and Lead Service Professionals within the team Strive to achieve high operational efficiency and effective labor management Growth and success of areas by ensuring safe and efficient delivery of quality services Execute plans for improvement of deficiencies identified by leadership for the team and report the progress Meet KPI standards Create a positive atmosphere of learning and growth for all Service Professionals Actively seeks opportunities to develop, improve and innovate themselves and their teams Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools Review Service Professional performance metrics with the Operations Manager Manage, maintain, and ensure the delivery of high-level service quality from your Service Professional Deliver excellent customer service to potential and existing customers Perform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion Collaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field Remain compliant with state and federal laws, regulations, and licensing. Obtain local and state licensing Qualifications: Excellent verbal, written, and communication skills Interpersonal and collaboration skills Strong analytical and problem-solving skills Ability to analyze information and think systematically Strong ability to lead and manage a team Proficient with Google drive functions or related software A US driver's license that has been valid for a minimum of 3 years is required A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years) A drug test and background check will be performed on all new hires Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services Aptive Environmental: Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand. In 2021, Aptive was included in Inc. Magazine's “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.

Who We Are: Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and 3) stop the issue from happening again. Warwood Armature is now part of the HECO organization, and this partnership offers a combined 165 years of experience in the reliable and efficient use of electric motors and rotating equipment to additional industries and geographic areas and creates a unique wealth of DC motor knowledge and capabilities. We serve customers across a wide range of industries, including power generation, steel and other metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate and cement, original equipment manufacturers (OEMs), and other manufacturing. When you work for HECO, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Dedicated to the right way, can do attitude, respectful honesty, get stuff done, and team fellowship. Responsibilities and Expectations: HECO's Field Service Supervisor will be responsible for job quoting, scheduling, and completion of all field service- related jobs and tasks. They will work closely with our sales team and operations manager to help maintain as well as grow our current field service customer base. This person will be responsible for up to (4) direct reports at a time. The Field Service Supervisor will make sure that department sales, profit, and growth goals are met. Lead Field Service team in day-to-day operations. Quote and schedule all field service-related work. Responsible for department monthly P&L. Lead, Manage, and hold technicians accountable. When necessary, recruit, hire, and train additional service technicians. Create/review all service reports prior to sending them to customers. Ensure all technicians are up to date on all required safety training and tasks. Be onsite and be main customer contact while overseeing large projects. Will be required onsite often to start while the team is continued to be grown and advanced Ideal Candidates will: 5+ Years of electric motor field service experience with project management experience. Experience with working on above NEMA frame motors up to 10,000HP Have the ability to give presentations to customers about industry leading techniques and services. Fit within the HECO culture and share the same core values as the company and its team. A highly detailed individual who can excel in a fast paced, quickly changing environment. Growth oriented in nature - excited to be part of a company that is focused on growth. Ability to perform onsite tasks such as electrical testing, vibration analysis, shaft alignments etc. (Must be willing to get dirty) Experience writing technical reports following completed work. Great communicator with the ability to work with cross departmental personnel and people with various backgrounds and personalities. Willingness & flexibility to travel to customer sites and stay overnight to perform work or have meetings roughly 45-50% of the time. Benefits Paid Time Off On-the-job Training 401K Employer Match Medical, Dental and Vision plans And more! Pay Range: HECO strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education. Relocation assistance is available. If you are the right fit and you'd like to be here, we'll make it happen. HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Line of Business: Cement & White About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. What You'll Be Doing Oversee daily quarry operations to ensure safe and efficient material extraction Coordinate drilling, blasting, and loading activities to meet production goals Monitor equipment performance and schedule maintenance to minimize downtime Implement and enforce safety and environmental compliance standards Lead and develop team members to maintain high performance and engagement What Are We Looking For Ability to lead and motivate teams in a quarry or industrial setting Strong knowledge of quarry operations, equipment, and material handling Commitment to safety, environmental stewardship, and regulatory compliance Effective communication and organizational skills Capability to manage priorities and adapt to changing operational needs Work Environment This position operates in an outdoor quarry environment with exposure to varying weather conditions, heavy equipment, and noise. Physical activity such as walking, climbing, and lifting may be required. What We Offer Competitive base salary Total Base Pay Range $82,830.00 - 103,590.00 and participation in our annual incentive plan 401(k) retirement savings plan with an automatic company contribution as well as matching contributions Highly competitive benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled

Title: Regional Supervisor of Special Education for Bangor and Covert Public Schools Reports To: VBISD Director of Special Education Special Services Building 701 South Paw Paw Street Lawrence, MI 49079 Job Goals: The primary goals of the Regional Supervisor of Special Education are to: hire, train and supervise ancillary staff, assist districts in providing effective special education programming, and assist districts with compliance related activities Qualifications: Education: Master's degree required Certification: Endorsement or other professional certification for the provision of special education, special education approval for supervisor/director with adequate continuing education credits toward maintaining such certifications are required. Work Experience: Three years of experience in special education administration or other position(s) of leadership related to the responsibilities described in this description is preferred. Skills: Possess clear and reliable communication skills Ability to create and provide effective technical assistance and professional development in a variety of formats on issues pertaining to special education Ability to support and coach the implementation of “best practices” in special education Ability to implement systemic changes to improve the overall delivery of special education programming and services Ability to identify and capitalize on the strengths of others to provide high quality services to students Ability to develop positive and supportive relationships with others and understand perspectives from several points of view Ability to design, collect, and analyze data Capability to monitor and assist in the compliance and correction of monitoring issues Possess a working understanding of federal and state rules and regulations and related compliance indicators Ability to stay current regarding changes and trends in education Capability of developing and writing clear, comprehensive and useful policies and procedures Possess expertise in problem solving, conflict resolution and mediation Ability to perform ongoing analysis of regional needs and collaboratively plan improvements for effectiveness and efficiency Willingness to seek and accept performance feedback Essential Job Functions: Ability to sit or stand for extended periods of time. Ability to travel across Van Buren County and the State to attend meetings and professional learning events. Regular and reliable, in person attendance. Valid driver's license required General Responsibilities: Lead by example using VBISD guiding principles: Respect, Integrity, Compassion, and Excellence Adhere to policies and procedures of the VBISD Complete assigned responsibilities within agreed upon time lines Perform additional tasks, responsibilities and duties as assigned by the Superintendent or Director of Special Education Terms of Employment: As per master agreement and provisions established by the Van Buren Board of Education. This posting and our online application can be found on the Van Buren ISD's website at ************* under Employment. If you do not have access to a computer with internet access, you may use a computer at VBISD by calling ************. Position is open until filled. In-house staff must fill out the online internal application.

***This position is at the Holiday Inn and Conference Center*** Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring smooth and efficient functioning of all departments. This includes managing guest services, housekeeping, front desk, food & beverage, and maintenance to ensure guest satisfaction, operational efficiency, and adherence to hotel standards. The Operations Manager plays a key role in managing staff, developing operational strategies, and ensuring a positive guest experience while achieving hotel goals and financial objectives. Key Responsibilities: Operational Oversight: Manage the daily operations of the hotel, ensuring that all departments are functioning efficiently and effectively. Monitor and evaluate hotel operations to ensure the highest level of guest service and operational performance. Oversee guest services, housekeeping, maintenance, front desk, and food & beverage departments to ensure operational excellence. Identify opportunities to improve service delivery, streamline processes, and enhance guest satisfaction. Staff Management: Supervise and mentor department heads and hotel staff to ensure the smooth operation of each department. Conduct regular staff meetings, provide training and development opportunities, and address any performance or staffing issues. Manage staffing levels and schedules to meet the needs of the hotel while controlling labor costs. Ensure that employees are well-trained in hotel policies, procedures, and guest service standards. Guest Experience: Ensure that all guest service departments are delivering exceptional customer service and addressing guest concerns promptly and effectively. Respond to guest complaints, issues, or special requests and ensure resolution in a timely and professional manner. Conduct regular inspections of guest rooms, public areas, and facilities to ensure that the hotel meets cleanliness and service standards. Financial Management: Assist the General Manager with budgeting, forecasting, and financial planning for hotel operations. Monitor and control operating expenses, ensuring departments stay within budget. Analyze financial reports and operational metrics to identify trends, cost-saving opportunities, and areas for improvement. Ensure that revenue-generating departments are maximizing opportunities to increase profitability, including occupancy rates and average daily rate (ADR). Health, Safety, and Compliance: Ensure compliance with all hotel policies, local regulations, and safety standards. Oversee safety and security protocols to ensure the well-being of guests and employees. Ensure adherence to health, safety, and sanitation standards throughout the property. Manage emergency preparedness plans and coordinate training for employees on safety procedures. Process Improvement and Quality Control: Regularly review operational procedures and suggest improvements to enhance efficiency, reduce costs, and improve guest satisfaction. Monitor key performance indicators (KPIs) for all departments and implement corrective actions when necessary to meet operational goals. Develop and implement best practices to ensure continuous improvement in service delivery. Collaboration with Other Departments: Work closely with the Sales and Marketing teams to implement strategies that drive revenue growth, such as promotions, special offers, and events. Collaborate with the Human Resources department to recruit, hire, and retain top talent. Partner with the maintenance team to ensure the property is in excellent condition and that any repairs or renovations are carried out promptly. Qualifications: Education & Experience: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 3-5 years of experience in hotel operations, with at least 2 years in a management or supervisory role. Strong background in multiple hotel departments such as front desk, housekeeping, food and beverage, and maintenance. Experience in budgeting, financial analysis, and operational planning. Skills & Knowledge: Strong leadership and team management skills. Excellent customer service skills with the ability to handle guest complaints and concerns in a professional manner. In-depth knowledge of hotel operations, including front desk, housekeeping, food and beverage, and maintenance functions. Ability to manage multiple tasks and prioritize effectively. Strong communication and interpersonal skills, with the ability to work well with hotel staff, guests, and management. Proficiency with hotel management software and Microsoft Office Suite. Personal Characteristics: Highly organized, with a keen eye for detail. Ability to think critically and make decisions under pressure. Professional appearance and demeanor. Flexible and adaptable in a fast-paced, dynamic work environment. Results-driven, with a focus on achieving operational goals and maximizing guest satisfaction. Physical Demands: Ability to sit or stand for extended periods of time. Ability to walk and move throughout the hotel property as needed. Ability to lift and carry up to 50 pounds (e.g., office supplies, equipment). Ability to respond to emergencies and work during off-hours when necessary. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

The Dan Wood Company is seeking an exceptional Dispatch Service Representative (DSR) for our main office in Portage, MI. Responsibilities • Evaluate customer calls and assign the best technician to each service appointment. • Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. • Relay accurate information to technicians, ensuring proficient, quality customer experiences. • Manage the whereabouts and needs of every technician in the field. • Record the results of each service call and create report summaries for senior management. • Be professional and establish customer rapport, encouraging repeat business. • Respond to customer requests, resolving issues and promoting the brand. Trade Experience is a plus • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders. • Update customers throughout the day on the technician's progress. Requirements • Proven track record in customer service. • IT competent; good typist and proficient with phone systems. • Highly organized with exceptional follow-through abilities. • Strong verbal and written communications. • Ability to build trust, diffuse conflict and hold others accountable. • Engaging personality that blends well with a fast-paced, goal-driven environment. • Competitive individual contributor who also loves to win as a team. • Highly motivated, flexible and great attitude on life. This position is Monday through Friday. This full time opportunity offers health benefits after 90 days. Must be willing to submit to a drug screen

Operations Supervisor - Full-Time Wage: $58,000/ salary Join Securitas, where we are dedicated to fostering an inclusive, diverse workplace that enables every team member to thrive. We protect our clients by providing security solutions and peace of mind when it's needed most. Our mission extends beyond safety; it's about empowering each individual to grow, innovate, and make a lasting impact. Why Choose Securitas? At Securitas, growth is not just a possibility-it's a guarantee for those who show dedication, drive, and embody our core values. We are currently seeking an Operations Manager who is ready to make a difference, support our Branch or Account Manager, and lead crucial projects to successful outcomes. Position Overview: The Operations Manager plays a vital leadership role in overseeing project planning, client relationships, team development, and ensuring exceptional service delivery. A core responsibility of this role is managing site scheduling and workforce coordination by creating, updating, and maintaining both working schedules and master schedules to ensure proper coverage. You'll adjust schedules as needed to address absenteeism, meet new business requirements, and fulfill client expectations-while ensuring compliance with labor standards and maximizing operational efficiency. Additionally, you will oversee invoice auditing, track hours and purchase orders (POs), and submit accurate invoices through third-party systems. Key Responsibilities: * Scheduling & Workforce Coordination: Create, update, and maintain both working and master schedules to always ensure adequate coverage. Proactively adjust staffing plans to address absenteeism, new business needs, and evolving client expectations. Ensure all scheduling practices align with labor laws and operational goals. * Client Relationship Management: Act as the primary contact for clients, ensuring top-notch service delivery and timely corrective action when required. Regularly meet with client representatives, address concerns, and offer support during project startups and transitions. * Team Leadership: Manage recruitment, onboarding, training, and retention of high-performing staff. Lead by example, mentor team members, and create a positive, respectful work environment. * Invoice & Financial Oversight: Audit invoices for accuracy, track billable hours and POs, and submit invoices through third-party systems as required, ensuring all financial records are precise and compliant. * Operational Excellence: Assist in budget planning and management for assigned accounts. Monitor expenditures, maintain equipment and supplies, and manage payroll records. Ensure adherence to company policies and applicable regulations. * Support Company Initiatives & Problem Solving: Contribute to the implementation of corporate initiatives and assist with legal, financial, HR, and administrative matters to promote seamless operations. * Site Inspections & Staff Evaluations: Visit client sites to ensure staff compliance with client directives and company policies. Conduct regular performance evaluations and provide feedback for improvement. What We Offer: * Health & Wellness Benefits: Medical, dental, vision, life, AD&D, and disability insurance, plus 401K options. * Paid Time Off: 40 hours of PTO after 1 year of full-time employment, sick days, and up to 12 weeks of paid family leave annually. * Weekly Pay & Bonuses: Weekly pay with additional perks, including telemedicine services and discounts on childcare, electronics, travel, and more. * Professional Development: Access to paid training, free uniforms, and ample opportunities for career advancement. * Work-Life Balance: Discounts for pet daycare and access to our Employee Assistance Program. Position Requirements: * Age & Education: Must be at least 18 years old with a high school diploma or GED. * Experience: 3-5 years in security or management roles, with proven experience in scheduling and operational oversight. * Skills & Knowledge: Proficiency in spreadsheets, Microsoft Office (Excel, Word, Outlook), and general computer use. Strong customer service, team leadership, and conflict resolution skills. Familiarity with security operations, safety procedures, and HR/business practices. * Leadership & Initiative: Demonstrated ability to lead with positivity, juggle multiple assignments, and contribute meaningfully as a team player. Strong organizational and analytical skills are essential. * Communication: Excellent verbal and written communication abilities, with skill in de-escalating and resolving conflicts. * Professionalism: Uphold integrity and composure in all situations while promoting a culture of accountability and respect. Why Join Securitas? If joining our management team sounds like the right fit for you, please click apply today! Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. ##CAHP