Service Desk Lead
Service supervisor job in Schaumburg, IL
We are seeking a skilled and motivated Service Desk Lead to oversee our IT support team and ensure the efficient delivery of technical support services to our organization. The ideal candidate will possess strong technical acumen, proven leadership experience, and a passion for problem-solving and continuous improvement. This role will play a pivotal part in managing end-user support, driving process improvements, and leveraging modern technologies to meet organizational needs.
Key Responsibilities
Lead the service desk team by managing daily operations, providing guidance, and fostering a culture of excellence in IT support service delivery.
Act as the main escalation point for technical issues and ensure timely resolution to meet Service Level Agreements (SLAs).
Oversee the deployment, configuration, and management of Microsoft Office 365 (hybrid environment), Windows operating systems, and Active Directory.
Manage Microsoft Intune for software testing, pushing, and deployment through centralized management tools and processes.
Implement and maintain ITIL-aligned service management processes and tools, using IT Service Management (ITSM) platforms for ticketing and reporting.
Develop, document, and maintain knowledge articles, ensuring smooth knowledge-sharing among support staff.
Drive continuous learning for the team, ensuring the adoption of best practices and mastery of new technologies in the IT ecosystem.
Oversee and enforce end-user device management, software deployment tools, and modern endpoint security through robust solutions.
Maintain up-to-date certifications and promote certification-focused upskilling among team members.
Collaborate with other IT teams to enhance security, cloud identity management, and system integrations.
Basic Qualifications
Bachelor's degree in Computer Science, Information Systems, or a related field.
Minimum of 3+ years of experience in IT support roles, with at least 2+ years in a leadership position managing IT support operations.
Strong technical expertise in hybrid environments using Microsoft Office 365, Windows operating systems, Active Directory, and Microsoft Intune.
Demonstrated experience with software deployment processes and centralized management technologies.
ITIL certification and additional IT certifications (e.g., CompTIA A+, Microsoft certifications).
Excellent leadership and team management skills, with strong communication and problem-solving abilities.
Experience with ITSM tools and remote support technologies for effective service delivery.
Proficient knowledge of end-user device management, security solutions, and software deployment tools.
Proven problem-solving and analytical thinking with a focus on creating user-centric solutions.
Excellent written documentation skills for team processes, knowledge bases, and policy documentation.
Preferred Qualifications
Advanced certifications from Microsoft or within the Identity and Access Management (IAM) domain.
Knowledge of operating in large IT environments with over 3,000 users, multiple domains, and Office 365 (O365) tenants.
Experience implementing and managing modern endpoint detection and response (EDR) tools.
Familiarity with cloud platforms like Azure, AWS, and their respective IAM components.
Director of ACT Services
Service supervisor job in Chicago, IL
Bring hope, stability, and recovery directly to people's doorsteps.
At Vivia Health, we're reimagining community mental health.
Our Assertive Community Treatment (ACT) program pairs licensed clinicians, nurse practitioners, case managers, and peer specialists to deliver mobile, wraparound services that meet people where they are - in their homes, neighborhoods, and communities.
We're looking for a strategic, compassionate clinical leader to guide this work and shape the future of intensive community care in Chicago.
Are you a LCSW, LCPC, or equivalent with strong leadership skills and a passion for recovery-oriented, field-based care? Then, you belong here at Vivia!
About the Role
The Director of ACT Services leads a multidisciplinary team serving adults with serious mental illness - many navigating co-occurring conditions, housing instability, or justice involvement.
You'll lead with both heart and rigor, ensuring clinical excellence, operational smoothness, and fidelity to the ACT model while building lasting partnerships across Chicago's systems of care.
In this role, you will:
What You'll Do
Provide clinical oversight across case managers, therapists, nurses, and peer specialists
Lead daily coordination meetings to manage risk, review cases, and assign priorities
Maintain fidelity to ACT standards - ensuring balanced caseloads and proactive outreach
Approve treatment plans and guide interdisciplinary care coordination
Respond to crises and oversee safety planning and de-escalation practices
Strengthen community partnerships (hospitals, housing, courts, detox programs, etc.)
Track outcomes like engagement, hospitalization rates, and housing stability
Ensure compliance with Medicaid, grants, and documentation standards
Provide training in trauma-informed care, harm reduction, and motivational interviewing
Champion a culture of equity, inclusion, and recovery
What You Bring
✔ Master's in Social Work, Counseling, Psychology, or related field
✔ Active Illinois license (LCSW, LCPC, or equivalent preferred)
✔ 5-7 years' experience with adults with serious mental illness
✔ 3+ years in a supervisory or leadership role
✔ Knowledge of ACT model, Medicaid billing, and integrated care
✔ Strong clinical judgment, leadership, and interdisciplinary collaboration skills
✔ Familiarity with IM+CANS and EHR systems (Athena preferred)
Bonus if you're:
➕ Certification in DBT, CBT, Harm Reduction, or Trauma-Informed Care
➕ Experience with forensic, homeless, or co-occurring populations
➕ Bilingual ability and cultural responsiveness to Chicago's diverse communities
Why Join Vivia Health?
✨ Lead Impactful Work - Guide a gold-standard ACT program and drive real change in Chicago
🤝 Mission-Driven Team - Collaborate with passionate clinicians and visionary leaders
📈 Professional Growth - Access CEUs, clinical supervision, and leadership mentorship
🌱 Supportive Culture - Inclusive, values-aligned environment where your voice matters
Details
📍 Location: Clinics and field sites across Chicago
📅 Schedule: Full-time, Monday-Friday, 9 am - 5 pm
💼 Employment Type: Full-Time, Non-Exempt
Benefits
Comprehensive medical, dental, vision, and life insurance
Generous PTO and paid holidays
Annual professional development stipend
401(k) with employer match
Supportive, flexible workplace culture
Ready to lead a team that changes lives every day?
Join Vivia Health and help us build a more equitable, community-based mental health system-one person at a time.
👉 To apply, send your resume, cover letter, and three references to ******************************.
Vivia Health is an Equal Opportunity Employer. We value diverse perspectives and lived experience in mental health.
Director of Meeting Services
Service supervisor job in Burr Ridge, IL
Starting Range: $100,000-$110,000 per year, depending on experience.
Hybrid Schedule: 2 days in office required.
/Essential Function
Primary focus includes the management of all scheduled programs, from soliciting, reviewing and
negotiating of all hotels, convention center and vendor contracts to the facilitation of meeting
logistics. Provide direct leadership and guidance to the Meeting Services Department, and
collaborates with the Education and Exhibits Departments, to plan and produce high-quality and
cost-effective educational activities in accordance with ACCME, AMA, AdvaMed, and international
guidelines where appropriate. Organizes, analyzes, and recommends locations for education and
business meetings. Assist in creating strategic marketing plans, responsible for the overall
logistical management of meetings, both educational and committee. Develops and manages activity
budgets; provides financial reporting and performance tracking.
Basic Functions and Responsibilities
1. Administer the solicitation and negotiation of all meeting-related contracts. Can delegate
specific contracts to other team members to initiate.
2. Manage meeting logistics and RFPs for all meetings, educational or committee, including but
not limited to hotel, convention center, and vendor contracts, meeting room assignment and set-up,
food and beverage, audiovisual, signage, destination management, special events, board, faculty and
staff travel, and registration.
3. Directly responsible for the overall Annual Meeting city selection, convention center and
hotel contracting. Control all logistics for the Annual Meeting provides support for the technical
exhibition.
4. Work directly in partnership procurement and contracting between NASS and other related medical
societies, as needed.
5. All duties as assigned by Executive Director and/or Associate Executive Director of Event
Services to achieve NASS goals and objectives in promoting the values and mission.
6. Delegate and assign projects to Meeting Services department staff.
7. Maintain a working knowledge of all NASS service areas and provides peer support/back-up as
needed.
8. Assists in establishing a productive relationship with members, staff, and volunteers.
9. Track meeting schedules of other spine-related societies and groups to try to prevent overlap
of events.
10. Assist in writing, proofing and editing marketing copies and supporting text.
11. Assist in establishing a productive relationship with volunteers, members, staff, as well as
contractors, site personnel (hotel and convention center) while striving to enhance the image and
reputation of NASS as a pre-eminent, high-quality medical specialty society.
12. Develop and accurately maintain historical / statistical database for all meetings assigned
and generate reports as requested.
13. Preparation of the annual and individual program budgets as assigned, monitor financial
condition of the programs for cost-effectiveness, approves all expenditures.
14. Provide feedback in developing a marketing strategy for CME activities and products. Analyze
member's past annual meeting comments, to identify improvements. Meet with internal resources
regularly to coordinate CME educational resource efforts, and to integrate marketing strategy into
overall NASS promotional plan.
15. Delegate faculty arrangements, vendor, and logistical needs to various NASS staff.
16. Write, proof, and edit marketing copy and supporting text.
17. Edit, proof, and prepare reference materials for distribution onsite.
18. Evaluate work performance of Meeting Services Department staff.
19. Update conflict calendars as required.
Minimum Education/Experience Requirements
1. Bachelor's degree required.
2. Nine years+ of meeting planning experience required.
3. CMP preferred
Supervision Received
Directly supervised and reviewed by Associated Executive Director of Event Services. Independent in
determining work methods and deadlines. Minimal supervision required. Deadlines set by Meeting
Services or Education Department, Committees or Board of Directors.
Supervision Exercised
Meeting Services Department staff
Staff and volunteers assigned to off-site programs
Relationships
Close Contact
Meeting Services Department Exhibits Department Education Department
IT Department Marketing Department
Moderate Contact
All other support teams.
Volunteer / Member Contact
1. Program committees
2. Board of Directors, President's family
3. Other collaborative partnering organizations and support personnel for assigned individual
program activities and projects.
Service Providers/Other Partners
1. Primary interface with convention center/hotel/meeting facility for all contractual items,
concessions and an effective meeting administration schedule.
Other Requirements
1. Highly developed oral, written, and interpersonal communications skills required.
2. Strong sense of commitment and the ability to handle multiple projects with overlapping and
simultaneous deadlines efficiently and effectively.
3. Creativity, resourcefulness, and problem-solving skills are a must.
4. Analytical and organizational skills required.
5. Computer literacy is essential (proficiency with Microsoft Office Suites); average to heavy
computer usage.
6. Group facilitation skills required.
7. Ability to lift boxes weighing up to 20 lbs.
8. Travel 5-10 times per year required, night and weekend work as needed.
Field Service Supervisor
Service supervisor job in Chicago, IL
Are you a strong technical leader who thrives in a fast-paced, customer-focused environment? We're looking for a Field Service Supervisor to join our team and lead our field service operations for the region. In this role, you'll oversee the deployment, scheduling, and performance of field service resources while driving customer satisfaction, operational efficiency, and continuous improvement.
As a key leader in our service organization, you will help deliver value-added service solutions that support our customers' operations and ensure optimal performance of their automation systems.
What You'll Do
Lead and supervise field service technicians to meet project timelines, budget targets, and utilization goals.
Manage resource scheduling and coordinate with engineering and service project managers to ensure technicians are prepared and effective.
Collaborate with cross-functional teams to deliver exceptional service experiences and maximize first-time fix rates.
Respond to customer escalations and drive problem-solving and improvement initiatives.
Support remote customer service operations, including on-call programs and follow-up activities.
Drive proactive service solutions and resource utilization across internal teams, contractors, and third parties.
Develop and manage service documentation aligned with ISO standards; participate in audits and maintain compliance.
Coach, mentor, and support your team's professional development and performance.
Track and report on KPIs regularly to help meet departmental goals.
Represent the service team in corporate initiatives and help share best practices across divisions.
What You Bring
Degree or diploma in technology, engineering, or a related field; leadership or project management experience is a plus.
10+ years of experience in service or project management within the automation industry.
In-depth knowledge of automation systems, including pneumatic, hydraulic, mechanical, and electrical components.
Strong troubleshooting background with automation systems.
Proficiency in lean manufacturing concepts and continuous improvement processes.
Skilled communicator with excellent interpersonal, time-management, and problem-solving abilities.
Familiar with Microsoft Office and digital tools for scheduling, reporting, and documentation.
Able to travel and hold a valid passport.
Must be able to work in a hands-on, physical environment including lifting and extended standing when needed.
Why Join Us
Be part of a forward-thinking company driving innovation in automation.
Collaborate with passionate experts and serve high-impact customers.
Lead a skilled, mission-driven team with a focus on performance and growth.
Enjoy a supportive culture where your ideas and efforts truly make a difference.
Ready to lead and make an impact?
Apply now to become our next Field Service Supervisor.
If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.
Why YOU should join our ATS Life Sciences Systems team:
We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.
What we do MATTERS - our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!
INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving.
We prioritize internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development - with a tuition reimbursement program, individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS!
We offer COMPETITIVE Total Rewards - Starting salary for this position is $43.00 - $50.00/hour with overtime pay eligibility, paid time off (PTO), employee incentive bonus program, comprehensive benefits (including health, dental vision and employee assistance program). Work in a fully climate-controlled environment, with a wellness reimbursement, tuition reimbursement, annual paid volunteer day off, 401K with employer match and optional employee share purchase program and more!!! 25-40% travel is required (domestic and international).
A place to BELONG: We celebrate our differences and ensure that all employees have equal opportunities for growth and development. We believe that diversity of thought, background, and experiences is essential for our success and innovation.
ATS is in compliance with the Americans with Disability Act (ADA) and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.
Learn more about what we do *******************************************
Field Services Supervisor - Midwest Region
Service supervisor job in Schaumburg, IL
Full-time Description
The Field Services Supervisor is responsible for supervising and a team of field technicians to ensure the efficient and high-quality execution of maintenance and repair work across multiple client locations. This role involves supervising daily field operations, providing hands-on training and technical guidance, and ensuring projects are completed on time, within budget, and in alignment with safety and quality standards. The Field Services Supervisor is responsible for managing schedules, resources, and costs, while also conducting regular site visits to monitor and review the field technician's work, resolve issues, and support technician development through training. A strong focus on ensuring that field technicians provide adequate proactive maintenance, customer satisfaction, and team performance is essential, along with the ability to adapt to changing priorities and maintain high standards in a dynamic, field-based environment.
Key Responsibilities
Provide day-to-day supervision and management to field technicians to ensure that such employees meet project goals, adhere to their responsibilities, and project KPI's.
Continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders.
Oversee, mentor, train, and monitor technicians performing field duties.
Leverage Company resources to ensure proper schedule flow, timely job completion, and material costs.
Assist in the procurement of adequate resources for field technicians to achieve project objectives within planned timeframes.
Visit store sites on a regular basis observing technician work, identify and resolve project issues, and take necessary actions to ensure quality and timely completion of workorders.
Maintains a safe, secure, and healthy work environment by following guidelines, standards, and procedures.
Provide hands-on training and technical expertise to supervise field technicians for basic troubleshooting and repairs of buildings and installed systems to include doors, floors, plumbing systems, lighting, and miscellaneous equipment, roofs, drains, shop, grounds equipment, and light commercial HVAC. Accountable for the training and development of maintenance work force.
Implement maintenance best practices that deliver improved performance and cost savings; support and deliver standardized maintenance across the client portfolio.
Effectively lead and participate in proactive maintenance and repairs by identifying and resolving facilities deficiencies before they are reported by the client. Promote a culture of “find it first, fix it first.”
Completes other duties as assigned.
Manage schedules and assign responsibilities to field technicians. Approve timecards, PTO, and address other concerns and issues related to the field technicians.
Takes corrective action, performs performance reviews, makes hiring, firing and disciplinary recommendations with respect to field technicians.
Completes other duties as assigned.
Competency/Attributes
Commitment to Excellence - Maintains high personal standards and expects others to maintain a similar commitment. Knows own strengths and how to employ them. Knows own weaknesses and limits; works to neutralize or compensate for some and to improve others. Is personally committed and actively works to continuously improve him/herself.
Attention to Detail - Directs attention to the task at hand in order to avoid making mistakes. Prepares and carefully reviews figures, computations, reports, etc., to identify any errors or problems; ensures consistency and that information can be understood by all who read it. Shows concern for all aspects of the job no matter how small.
Initiative - Is self-starting. Does not wait for signals. Seizes opportunities when they arise. Takes action beyond what is required. Completes assignments independently without constant supervision. Volunteers to take on new assignments. Contributes to others' initiatives without being asked.
Effective Communicator - Consistently communicates clearly and thoroughly, optimizing audience understanding with concise, timely, and effective speaking and presentation skills.
Collaboration/Relationship Building - Cultivates strong working relationships through interpersonal skills, secures cooperation, promotes win-win solutions, and collaborates effectively with individuals beyond formal authority to achieve goals.
Adaptability - Adapts by adjusting behavior, routines, and habits to meet goals and changing circumstances, maintaining balance amid conflicting demands.
Problem solving - Poses insightful questions, explores all sources for answers, uncovers hidden patterns, goes beyond the obvious, employs rigorous logic to understand problem origins, and devises creative, cost-effective solutions.
Analytical thinking - Leverages facts and data for logical assumptions, discerns significance, identifies inconsistencies, and draws accurate inferences through differentiation, comparison, contrast, linking, and research.
Project Management - Effectively uses the company's systematic approach to planning, organizing, directing, supervising and accomplishing the goals of a project(s) requirements and activities to meet objectives. Includes balancing the task requirements within the constraints of schedules and budgets.
Customer Commitment - Dedicated to meeting the expectations and requirements of internal and external customers. Establishes and maintains effective relationships with customers and gains their trust and respect. Proactively addresses customer needs. Follow through on identified problems until resolved. Meets negotiated delivery commitments or advise customers when delays are necessary.
The successful and eligible candidates will receive a competitive compensation package that includes: health, dental, vision, life and AD&D, voluntary life, short-term and long-term disability, accident, critical illness insurance, hospital indemnity plan, employee assistance program, company-sponsored 401K retirement plan, holidays, cell phone stipend, and paid time off (PTO). Watterson is an E-Verify and Equal Opportunity Employer.
Requirements
Physical Requirements
Ability to lift, carry, and move items weighing up to 50lbs
Regularly required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl.
Comfortable working on ladders, rooftops, and in various weather conditions.
Experience/Education/Qualifications
Minimum five (5) years of experience working in a trade-related environment, preferably managing people.
Post-secondary education in related fields, preferred.
High school diploma or GED equivalent.
Valid driver's license in good standing.
Willing and able to travel throughout the United States as necessary and required.
Demonstrated working knowledge of project management principles.
Proven organizational skills and detail orientation.
Excellent written and verbal communication skills.
Previous success working in a highly collaborative team-based environment.
Salary Description $65,000 - $88,000
(2026-2027 School Year) Itinerant Services Supervisor for OT, PT, APE Programs- (10 month position)
Service supervisor job in Midlothian, IL
Special Education Admin/Program Supervisor
Date Available: 08/03/2026
Position: Itinerant Services Supervisor for OT, PT, APE Programs- (10 month position)
Starting Date: August 3, 2026
Location: Crestwood and Midlothian
Job Summary: The Itinerant Services Supervisor - OT, PT, and APE Programs provides leadership, supervision, and direction for Occupational Therapy, Physical Therapy, and Adapted Physical Education staff. This position ensures the delivery of high-quality educational services to students with disabilities and monitors program implementation to ensure compliance with state and federal mandates. The supervisor collaborates with administrators, educators, and related service providers to support effective practices, maintain program integrity, and promote positive student outcomes.
Qualifications: Illinois State Board of Education Professional Educator License with General Administrative (K-12) with either a Special Education (PK- age 21) endorsement, PE endorsement, or active licensure as a Registered OT or PT; At least two years successful experience as an administrator, preferred; Experience working with related service providers; Knowledge of school based therapies, curriculum, assistive technology, and behavioral interventions; Successful completion of the Illinois State Board of Education training for the evaluation of teachers;Ability to work cooperatively with students, parents, and colleagues
Salary Information: $71,000-$100,000-depends on experience
Benefit Information: Program Supervisor (10-Month) Salary and Benefit Information
Youth Services Supervisor
Service supervisor job in Arlington Heights, IL
We're seeking an enthusiastic Youth Services Supervisor to oversee a team supporting and facilitating a variety of services for tweens (grades 4-6), teens (grades 7-12), and their families. This is a fantastic opportunity to shape innovative programs, build community connections, and champion an inclusive, positive environment for young people.
As a Youth Services Supervisor, you'll:
Supervise, train, and support a team of youth services staff.
Oversee the library's Tween space (in Kids World) and Teen space (The Hub) including staff scheduling.
Facilitate staff meetings, develop training, and champion a positive, inclusive workplace culture.
Identify opportunities and help develop new services or programs.
Provide outstanding customer service including research or specialized assistance.
Contribute to organizational initiatives and goals and participate in professional activities.
What we're looking for:
Demonstrated ability to provide value for youth audiences and stay current on trends in library, educational and youth services.
Familiarity with principles of classroom management and childhood/adolescent development.
Strong analytical and communication skills to research, synthesize, and present information effectively.
Ability to collaborate with community partners and work effectively with staff and customers.
Three to five years professional librarian experience; supervisory/leadership experience preferred.
Alignment with Our Culture and the Library's commitment to Inclusion, Diversity, Equity and Accessibility (IDEA).
Education: Master of Library Science required.
Hours and Scheduling: Full time (37.5 hours/week); primarily Monday-Friday shifts and one Sunday rotation. Evening and weekend hour flexibility is required to support staff and customers.
Benefits: Benefits include health, dental & vision insurance, 4 weeks vacation plus personal leave, 13 paid holidays, Illinois Municipal Retirement Fund (IMRF) pension plan and availability of 457/Roth savings plan and other optional benefits such as pet insurance & identity theft protection.
Please be sure to add ****************************** to your contact list to ensure delivery of all correspondence from us.
Soft Services Supervisor
Service supervisor job in Chicago, IL
**About the Role:** As a Soft Services Supervisor, you will supervise the staff responsible for ensuring a clean, orderly, and safe environment for employees and clients. This job is part of the Cleaning Services function. They are responsible for ensuring the cleanliness of client and company buildings.
**Shift: Days**
**What You'll Do:**
+ Coordinate and manage the team's daily activities. Establish work schedules, assign tasks and cross-train staff.
+ Schedule daily staff meetings and required in-service training sessions.
+ Check cleaning equipment condition. Order cleaning supplies as needed. Ensure supplies are in a safe, secure area always.
+ Coordinate and liaise with clients and employees. Handle complaints and feedback.
+ Inform the team of requests and confirm completion. Inspect work done by cleaners and submit daily cleanliness reports.
+ Initiate regular training on procedures for the use of chemical cleaners.
+ Ensure standardized cleaning process meets company standards.
+ Provide daily cleaning support to private areas of the building designated as needed.
+ Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
+ May establish new techniques to ensure the team is able to meet its objectives.
+ Has a direct impact on the team objectives as well as the objectives of related teams.
+ Ensure personal and team outcomes have a positive impact on customer objectives.
+ Lead by example and model behaviors that are consistent with J&J values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
**What You'll Need:**
+ High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
+ Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
+ In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
+ Requires the ability to explain complex concepts or sensitive information.
+ Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Excellent organizational skills with a master-level inquisitive mindset.
+ Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.
**Disclaimer**
**We maintain a drug-free workplace and perform pre-employment substance abuse testing.**
J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $54,400 to $81,600. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.
Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Customer Service Supervisor
Service supervisor job in Chicago, IL
At Honeycomb, we're not just building technology , we're reshaping the future of insurance.
In 2025, Honeycomb was ranked by Newsweek as one of “America's Greatest Startup Workplaces,” and Calcalist named it as a “Top 50 Israel startup.”
How did we earn these honors?
Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 5 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another.
With over $55B in insured assets, Honeycomb operates across 18 major states, covering 60% of the U.S. population and increasing its coverage.
If you're looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day - Honeycomb might be exactly what you've been looking for.
Customer Service Supervisor
What You'll Do
The Customer Service Supervisor plays a key role in supporting and elevating our high-performing Customer Success team. As a supervisor, you will ensure their success by providing day-to-day coaching, resource planning, quality oversight, and escalation support. You'll work closely with Customer Success Leadership and cross-functional partners to uphold our service standards, streamline workflows, and advocate for improvements that enhance the customer and agent experience.
Team Leadership & Development
Lead, coach, and motivate a team of 8 CSRs to achieve performance goals and uphold customer experience standards.
Support training and structured onboarding for new hires.Set clear performance expectations and provide actionable feedback through regular 1:1s.
Own the quality auditing process using a quantitative rubric; deliver targeted coaching.
Promote a positive, collaborative team environment and celebrate individual and team successes.
Operations & Performance Management
Allocate resources and schedule coverage to balance workload and meet customer needs.
Monitor key performance indicators (KPIs) and provide regular updates on team and individual performance.
Identify workflow bottlenecks and recommend improvements to enhance efficiency and customer satisfaction.
Assist in refining and updating knowledge base content to ensure accuracy and usability.
Customer Escalations & Issue Resolution
Serve as a point of escalation for complex customer or agent issues.
Partner with internal teams to resolve cross-functional challenges.
Identify root causes of escalated issues and offer solutions to prevent recurrence.
Maintain professionalism under pressure and mediate conflicts effectively.
Product & Process Insights
Consolidate product feedback from CSRs, customers, and agents; escalate insights to Product and Operations partners.
Review customer satisfaction surveys, identify trends, and drive action plans for improvement.
Requirements
This is a Hybrid Role: Must be able to work from our downtown Chicago office three days per week (Tuesday through Thursday)
2+ years of experience leading customer service teams.
Demonstrated people leadership skills, with the ability to coach and mentor.
Strong communication skills: professional and adaptable to different audiences.
Ability to analyze problems, drive decisions, and guide teams through complex issues.
Familiarity with KPIs and performance metrics, with the ability to report on and influence outcomes.
Strong organizational and time-management skills with the ability to balance multiple priorities.
High emotional intelligence and empathy; calm under pressure and skilled in conflict resolution.
Ability to collaborate across departments and maintain strong relationships.
Comfort in a fast-paced, evolving environment; adaptable and solutions-oriented.
Proficiency with CRM tools and support technologies.
Commitment to fostering a culture of respect, learning, and operational excellence.
Benefits
Base salary: $90,000 - $100,000 depending on experience
Annual performance bonus eligible
ISO stock options
Medical, dental, and vision coverage for you and your dependents
HSA with company contributions
401(k) (non-matching)
Flexible time off
10 company-paid holidays
Paid family leave
Catered team lunch every Tuesday
Monthly team events
Free onsite gym membership
Auto-ApplyDirector of Culinary Services
Service supervisor job in Joliet, IL
Job Description
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.
We offer rewarding career opportunities that include:
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program
Our community is looking for a Director of Culinary Services to join our team.
Responsibilities:
Assist Kitchen and Restaurant staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen and/or dining room if needed.
· Assist in planning, preparation, and execution of special events, banquets, and theme meals.
· Uses innovation, imagination, originality, and talent to produce menus and recipes that utilize the highest quality ingredients allowed within the overall food and labor budget of the community.
· Understand and maintain monthly and annual budgets for Food & Beverage department, including documentation of monthly spend on food, supplies, and labor.
· Review and adjust menus to accommodate seasonal ingredients, recipe improvements, supply chain shortages, rebated and contracted products and cost of goods increases.
· Responsible for ensuring that purchasing standards are maintained and that approved vendors are always used. Maintain strong and positive relationships with all vendors.
· Accurately report and submit monthly inventory of food & beverage supplies.
· Interview, hire and train staff for culinary and food and beverage positions.
· Responsibly manage and supervise all culinary and food & beverage staff including scheduling, assignment, direction, performance review, hiring and corrective action consistent with company policy.
· Work with the Executive Director and administrative staff to obtain and maintain department customer satisfaction and department of health survey levels at or above designated scores.
· Ensure preventive maintenance programs are conducted for kitchen equipment and that all staff uses and maintains equipment properly to avoid damage and costly repair.
· Ensures any dietary needs and restrictions are met.
· Confirm food policies and procedures are being practiced by kitchen staff including, personal hygiene, safe food storage and handling procedures.
· Manages control of food preparation with particular attention to potential overproduction and waste.
· Oversee maintenance and production of accurate daily records.
· Provide ongoing training at regular intervals to kitchen staff in the areas of food preparation and quality service and ensure that plating and presentation meet DSL standards for quality and appearance.
· Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents' and/or guest's expectation.
· Work with BOH & FOH staff to ensure that they have a clear understanding of how to provide outstanding customer service.
· Work closely with Marketing and Activities personnel to ensure all resident special needs are met as well as to coordinate planning of unique events.
· Meet regularly with residents and family members to confirm that high satisfaction levels are being met.
· Advise management of any concerns regarding residents.
Supervisory Responsibilities:
Directly supervises employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.
Qualifications:
Bachelor's degree from an accredited college or university in Culinary Arts preferred, or an associate degree and equivalent combination of minimum five years' work experience as an Executive Chef.
· Minimum of five years' experience as an Executive Chef within the hospitality industry.
· Current ServSafe Certification.
Benefits:
In addition to a rewarding career and competitive salary, Morada offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in Morada Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
Service Supervisor (Multisite)
Service supervisor job in Oswego, IL
Continental Properties is looking for a motivated and empowered Service Supervisor to join our team of dedicated professionals at our beautiful Springs at Oswego and Avanterra Wolf's Crossing residential communities in Oswego, IL.
Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager.
Position Specifics
Full-Time
Pay: $33.00 - $38.00 per hour
Additional earning potential through position-specific performance incentives
Essential Responsibilities:
Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting
Work with vendors to maintain the appearance and safety of the community
Oversee expenses and budget
Provide support and training to your team
Skills for Success:
2 plus years of experience in multifamily Service Supervisor role
EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances
Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays
This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities.
Why You'll Love Life at Continental:
Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:
Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.
For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.
We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
Supervisor Operator Services
Service supervisor job in Chicago, IL
Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: IS Voice And Data Services **Work Type:** Full Time (Total FTE between 0.9 and 1.0) **Shift:** Shift 2 **Work Schedule:** 8 Hr (3:00:00 PM - 11:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (*****************************************************
**Pay Range:** $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
**Summary:**
Manages the daily activities of the operators. Handles internal and external calls to the institution and provides the needed information/service or routes the caller to the appropriate location. Responds to user complaints to resolve problems associated with the institution's telecommunications systems. Diagnoses problem source through discussions with users and coordinates internal telecommunications support to resolve problems. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
**Other information:**
Required
Minimum of five years work related experience operating PBX telephone system attendant consoles or other help desk related position.
Must have excellent written and verbal communications skills; analytical ability; must have a excellent working knowledge of how to operate a PC and the various applications used within the department.
**Disclaimer:**
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
**Responsibilities:**
Principal Duties and **Responsibilities:**
1. Ensures that adequate staff is scheduled for every shift each day to handle the institution's call volume to prevent callers from experiencing excessive delays.
2. Handle difficult calls escalated from the operators.
3. Issue pagers and other equipment to Rush personnel.
4. Acts as the department's receptionist.
5. Handles calls received on the institution's main telephone number, determines which department or individual would be best suited to handle the caller's needs, and routes the caller to that department or individual.
6. Handles internal calls for assistance, determines the caller's needs, and provides the needed information/service or routes the caller to the appropriate department or individual.
7. Know the functions of the various departments to ensure that callers are routed to the appropriate location.
8. As the first point of contact for most external and internal parties calling the institution ensures that the caller is treated politely and with utmost respect.
9. Provides meet-me paging services as required.
10. Handles emergency calls received from within the institution and notifies the appropriate parties according to established procedures.
11. Answers repair calls received from end users and gathers information to assist in prompt repair. Coordinates internal support to resolve problems.
12. Inputs orders received from the Departmental Telecommunications Coordinators into the telemanagement system and closes orders when completed.
13. Makes changes to the paging and telemanagement system databases as appropriate while maintaining their integrity.
14. Act as a backup to the other Telecommunications positions when needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Position** Supervisor Operator Services
**Location** US:IL:Chicago
**Req ID** 23012
Service Supervisor
Service supervisor job in Gary, IN
The Service Supervisor will report directly to the Service Manager assigned to their location or area and will be responsible for managing operations related to all facets of business including desulfurization processes, wire feeding processes and additional duties as deemed necessary by the company. The Service Supervisor will also be a results-driven, motivated problem solver with excellent organization, time management, and decision-making skills.KEY RESPONSIBILITIES• Manage overall operation at specified steel plant as well as additional accounts/facilities/trials as specified. • Achieve staff results by communicating job expectations, planning, monitoring, appraising job results, coaching, counseling, disciplining employees, and enforcing policies and procedures.• Administer any forms or information from corporate head office to hourly employees in a timely and efficient manner. • Timely approve and submit payrolls for all hourly direct reports.• Monitor inventory of all necessary material; ordering material as needed and offloading material when delivered.• Attend maintenance meetings with Steel company managers to discuss any issues with equipment. • Perform regular maintenance and troubleshooting on all machines including Injector and Leco, ensuring correct sulphur percentage readings. • Perform preventative maintenance on equipment to ensure optimal performance. • Ensure all parts and supplies are fully stocked and order as needed.• Conduct safety meetings and administer all safety training to employees. • Compile information for any necessary ad hoc reporting.• Performs other related duties as required, and as deemed necessary to support the business.
SKILLS AND EXPERIENCE• Experience using various hand tools. • Ability to work in a physically demanding position. • Experience working in a steel mill and knowledge of the steel making process.• Leco certification. • Mechanical and electrical aptitude.
Service Supervisor - Edina
Service supervisor job in Chicago, IL
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
#LI-DM1
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma, GED, or related experience and training.
* Experience in property management maintenance, other building maintenance, or related trade.
* Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
* Ability to apply principles of logical thinking to define and correct problems.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
* Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred.
* Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
* Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
* Incumbents must have all certifications as required by State and Local jurisdictions.
* Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable.
TRAVEL / PHYSICAL DEMANDS:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.
The hourly rate for this position is $30-$32 per hour
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
Auto-ApplyContact Center Customer Service
Service supervisor job in Northbrook, IL
Qualifications and Experience:
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dining Services Supervisor
Service supervisor job in Oak Park, IL
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyResidential Support Services Supervisor (Second Shift)
Service supervisor job in Joliet, IL
Job DescriptionDescription:Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security.
Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.
If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.
Apply now so we can make a lasting impact together!
General ResponsiblitiesHours: Monday-Friday, 1:30pm-10:30pm
Supervise Residential Homeless Service Case Workers.
Coordinate food assistance and shelter coverage.
Provide consultation and development to staff, including hiring, firing, orientation, and training.
Operate as a member of the Leadership Team at Daybreak.
Prepare and distribute regular reports, including funding reports and program evaluations.
Oversee provision of food to participants.
Supervise training and scheduling of residential staff, ensuring hours are within budget.
Ensure proper coverage and safety protocols for the cold shelter program.
Conduct monthly shelter participant sessions and ensure smooth shelter operations.
Actively support and hold each supervised employee responsible for achieving their professional growth and development goals, fostering a culture of continuous learning and accountability.
Other duties as assigned within the guidelines of this position.
Great Employer Provided Benefits
Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
Medical/Dental/Vision Health Insurances
Flexible Spending Account
Short-term Disability Insurance
Long-Term Disability Insurance (employee paid optional)
Life and AD&D Insurance
403B Retirement Plan with employer contributions
Employee Assistance Program (EAP)
Requirements:
High school diploma required; Bachelor's degree in Social Work, Education, Human Services, or related field preferred.
Minimum of 5 years of experience working with individuals and families in poverty and/or crisis.
Food Sanitation Certificate required within 4 months of employment.
Prior supervisory experience preferred.
Good organizational skills.
Skills in collaborating with other disciplines and community service providers.
Understanding of program operational boundaries.
Availability to work flexible hours.
Proficiency in Microsoft Office applications.
Strong verbal and written communication skills, background clearance, TB test, valid driver's license, reliable transportation, and proof of liability insurance.
Door Staff / Concierge / Customer Service
Service supervisor job in Chicago, IL
Door Staff with Semper Fi Doorman, Inc. - Chicago, IL
Join our Residential Doorperson/Concierge team. We have a great opportunity with locations in Chicago. In this position, you are the ambassador to the property enhancing the luxury appeal to the property by demonstrating the most refined 'first impression' to our client, residents, their guests and surrounding community. We will provide you with the necessary paid training for you to deliver our high standards of style, service, and personal attentiveness. VETERAN'S PLEASE APPLY
RESPONSIBILITIES:
• Able to fill vacant positions with an on call, as needed basis. (We provide as much notice as possible).
• Able to commute to provided locations within Chicago.
• Able to work evenings, nights and holidays when needed.
• Supervise resident move in's and move out's of a building.
• Greet all residents and guests confidently and cordially upon entering the property; announcing and registering guests and vendors/contractors.
• Be an ambassador to the property by assisting the individuals with local area information and directions with a service-oriented manner.
• Assist with the direction and supervision of resident move ins and move outs.
• Maintain all areas including entryway, doors, lobby and waiting areas in a neat, clean and organized manner.
• Report damages and cleanliness issues to the appropriate personnel.
• Maintain keys.
• Maintain daily logs and communicate effectively to colleagues during shift changes.
• Follow emergency procedures as directed.
Pay is $17.00 to 19.00 an hour.
Residential Support Services Supervisor (Second Shift)
Service supervisor job in Joliet, IL
Description Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.
If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.
Apply now so we can make a lasting impact together!
General Responsiblities Hours: Monday-Friday, 1:30pm-10:30pm
Supervise Residential Homeless Service Case Workers.
Coordinate food assistance and shelter coverage.
Provide consultation and development to staff, including hiring, firing, orientation, and training.
Operate as a member of the Leadership Team at Daybreak.
Prepare and distribute regular reports, including funding reports and program evaluations.
Oversee provision of food to participants.
Supervise training and scheduling of residential staff, ensuring hours are within budget.
Ensure proper coverage and safety protocols for the cold shelter program.
Conduct monthly shelter participant sessions and ensure smooth shelter operations.
Actively support and hold each supervised employee responsible for achieving their professional growth and development goals, fostering a culture of continuous learning and accountability.
Other duties as assigned within the guidelines of this position.
Great Employer Provided Benefits
Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
Medical/Dental/Vision Health Insurances
Flexible Spending Account
Short-term Disability Insurance
Long-Term Disability Insurance (employee paid optional)
Life and AD&D Insurance
403B Retirement Plan with employer contributions
Employee Assistance Program (EAP)
Requirements
High school diploma required; Bachelor's degree in Social Work, Education, Human Services, or related field preferred.
Minimum of 5 years of experience working with individuals and families in poverty and/or crisis.
Food Sanitation Certificate required within 4 months of employment.
Prior supervisory experience preferred.
Good organizational skills.
Skills in collaborating with other disciplines and community service providers.
Understanding of program operational boundaries.
Availability to work flexible hours.
Proficiency in Microsoft Office applications.
Strong verbal and written communication skills, background clearance, TB test, valid driver's license, reliable transportation, and proof of liability insurance.
Salary Description $55,637/Year 35hrs/ week
Health Services Supervisor II (Part-Time/Full Year)
Service supervisor job in Arlington Heights, IL
Health Services Supervisor II (Part-Time/Full Year) JobID: 4987 SUPERVISORY Date Available: Immediately Additional Information: Show/Hide Health Services Supervisor II (BSN) - District 214 Specialized Schools
Lead Health Services for Diverse Student Populations!
District 214 Specialized Schools is seeking a highly skilled and experienced Registered Nurse (BSN) to serve as a part-time, full-year Health Services Supervisor II. This crucial role will provide comprehensive health services leadership and support across our specialized programs: The Academy at Forest View, LIFE, International Newcomer, Vanguard, and The Young Adult Program. These programs are designed to meet the unique health and wellness needs of our diverse student population, empowering them to thrive.
We are looking for a dedicated health services professional with a strong clinical background and a passion for providing exceptional care. Candidates should excel in collaborative team environments and possess a deep understanding of the unique health needs of diverse student populations.
About District 214 Specialized Schools:
Our Specialized Schools provide tailored programs to meet the diverse needs of our student population. We are committed to ensuring every student receives the necessary health support to succeed.
Position: Health Services Supervisor II (BSN)
Responsibilities:
* Clinical Leadership and Program Management:
* Supervise and evaluate health office staff across multiple specialized school sites.
* Develop, implement, and evaluate comprehensive health service programs tailored to the unique needs of each student population.
* Lead local health planning initiatives (immunizations, screenings, etc.).
* Manage and plan the annual budget for the specialized schools' health services.
* Direct Student Care and Case Management:
* Oversee the implementation of individualized health care plans, medication management, and medical accommodations.
* Respond to medical emergencies and provide direct nursing care as needed.
* Serve as a liaison between students, families, healthcare providers, and school staff.
* Oversee and conduct vision and health screenings.
* Manage complex health cases and provide necessary follow-up.
* Compliance, Collaboration, and Communication:
* Ensure compliance with all health-related regulations and reporting requirements.
* Maintain accurate and confidential health records.
* Collaborate with interdisciplinary teams (social workers, therapists, etc.) to support student well-being.
* Provide ongoing training and support to staff on health-related topics.
* Conduct and provide an annual review, analysis, and report of district health data to the administration.
* Collaborate with district and building leadership to ensure equity in practice.
* Community and Resource Coordination:
* Develop partnerships with community health organizations to support student wellness and access to care.
* Connect families to needed resources.
Qualifications:
* Bachelor of Science in Nursing (BSN) degree.
* Current Registered Nurse (RN) license in the state of Illinois.
* Extensive experience in clinical nursing, preferably in school nursing, public health, or a related field.
* Strong understanding of diverse student populations and their unique health needs.
* Excellent clinical assessment, critical thinking, and problem-solving skills.
* Exceptional communication, interpersonal, and leadership abilities.
* Ability to work independently and as part of a collaborative team.
* Proficiency in electronic health record management.
* Commitment to providing high-quality, equitable health services.
Join our team and play a vital role in supporting the health and well-being of our exceptional students!
LENGTH OF CONTRACT: 12 month assignment, 20 hours per week
SALARY AND BENEFITS:
* Supervisory Salary Range - $79,885 to $99,856 (pro rated for part-time position)
* Longevity bonus of 1% for those at the top of the salary range.
* IMRF Participation.
* 403(b) & 457(b) participation.
* Generous vacation (20 days annually, 25 after 20 years) and holiday (15 paid holidays) schedule.
* 14 sick days and 4 personal leave days each year.
* Paid bereavement leave.
* Remote work options: Up to 10 days annually.
* Employee Assistance Program.
* Professional growth opportunities, including tuition reimbursement and mentorship programs.
* $2,000 bonus for completing a pre-approved doctoral program.
* Option to cash out up to 3 unused vacation days annually.
APPLICATION PROCEDURES: In addition to completing an online application, all candidates are required to provide all of the following as separate items electronically:
* A single page cover letter indicating interest in the position;
* A resume listing personal data, education, training and experience; and
* Three current letters of recommendation.
Click on the RED "APPLY" button above to begin an application.
Please be aware that as a requirement of your application you will be invited to complete a digital interview via RIVS (Interviewstream). The invitation will come to your email and the RIVS (Interviewstream) system gives you ten (10) calendar days to complete the interview from the time the invitation is issued.
Keep in mind that the interview must be completed before you can submit your application, even if the interview expiration is beyond the date of the application deadline. Therefore, all your application materials, interview included, must be submitted by the application deadline.
Please email ******************* to request an extension.
"We are an equal opportunity employer and value diversity at our district. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status."
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