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Administrative Supervisor RN
Trinity Health of New England 4.6
Service supervisor job in Stafford Springs, CT
Employment Type:Part time Shift:Rotating ShiftDescription:
At Johnson Memorial Hospital, the Registered Nurses (RN) Administrative House collaborates with nursing leadership, physicians, and ancillary departments to support high‑quality patient care and a safe care environment throughout the facility.
What You Will Do
Provide on-site nursing leadership during nights, weekends, and holidays.
Support and guide nursing staff across departments.
Coordinate staffing, scheduling, and patient flow.
Resolve clinical and operational issues in real time.
Ensure compliance with hospital policies and safety standards.
Minimum QualificationsRequired:
Bachelor of Science in Nursing (BSN).
Current Connecticut RN license.
Preferred:
The ideal candidate will have experience in inpatient acute care nursing (3+ years) and leadership roles such as Critical Care, Charge Nurse, or Assistant Nurse Manager (2+ years).
BLS or CPR certification (American Heart Association or American Red Cross).
Fundamental Critical Care Support (FCCS).
Advanced Cardiovascular Life Support (ACLS).
Support available for certifications post hire.
Work Schedule: Per Diem, Rotating Shifts
Compensation Rage: $44.05min-$70.50max
Ministry/Facility Information
Johnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$44.1 hourly 11d ago
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Team Leader, CTI - Master's + 3 yrs exp req'd | Bethpage, NY
Family Residences and Essential Enterprises, Inc. (Free 3.6
Service supervisor job in Nassau, NY
Salary: $80K/yr
Find more in your career at Family Residences and Essential Enterprises, Inc. (FREE), currently serving over 4,000 people with ID/DD, mental illness & brain injury. We're seeking dedicated people like you to join us!
The Specialty CTI Team Leader provides clinical and administrative oversight of the Enhanced
Step-Down Program's Critical Time Intervention services and supervises a multidisciplinary team. This role ensures that people with co-occurring Mental Health (MH) and Intellectual/ Developmental Disabilities (I/DD) receive evidence-based, time-limited support as they transition from inpatient and emergency psychiatric settings to community-based living.
We'll provide you with:
Outstanding Benefits
Paid vacation and sick time
Medical | Dental | Vision | Life Insurance
Retirement 401K
Wellness benefits with gym reimbursement
Tuition Reimbursement
A positive, supportive environment
Opportunities for advancement & more!
Specifically, you will:
Establish community relationships and serve as a liaison to community partners such as Emergency Departments (ED), inpatient psychiatric units, both Article 28 and 31, and Comprehensive Psychiatric Emergency Programs (CPEP).
Maintain relationships with Nassau County Dept of Mental Health, Suffolk County Dept of Health Services, the Division of Community Mental Hygiene, the Office of Mental Health (OMH), and the Office of People with Developmental Disabilities (OPWDD).
Collect feedback from and collaborate with clinical team members and specialists in the community to identify, design and implement training/support needs of the community.
Assist in the development/implementation of ESD Specialty CTI best practices, policies
Assist with the growth of the ESD program via networking internally and externally
Work with Accounting Dept and leadership to ensure all required reporting occurs.
Review and approve diagnostic evaluations, treatment plans, discharge plans, and behavioral support plans for individuals served.
We require:
Master's Degree in social work, psychology, counseling, or other human service field
LCSW, LMHC, LMSW, LCAT, or Licensed Psychologist Licensure
Licensed Practitioner of the Healing Arts (LPHA)
Minimum 3 (three) years of supervisory experience
Minimum 3 (three) years of post-licensure experience working with individuals with ID/D, Mental Health Diagnoses, and/or Substance Abuse
CTI Certification (within 12 months of hire)
9.58 Designation Certification (within 6 months of hire)
Knowledge of OMH and OPWDD practices, policies and regulations
Computer literacy; familiarity with Microsoft Office Suite
Ability to motivate, lead and coach others
Excellent interpersonal, organizational and communication skills
CTI Team Leader, for immediate consideration, email a resume to: *********************
Family Residences and Essential Enterprises, Inc. (FREE), is a nonprofit committed to cultivating an inclusive environment that values and celebrates diversity in all its forms. We believe that a diverse workforce not only reflects the communities we serve but also drives our collective success. We actively encourage candidates of all genders, ages, races, sexual orientations, religions, nationalities, and backgrounds to apply for positions at our company. Your unique talents and experiences will play a crucial role in our mission to support people of all abilities to reach their full potential and thrive in their communities. Join us in creating a workplace where everyone feels respected, heard, and empowered."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
$80k yearly 1d ago
Supervisor of Pre-Service and Financial Clearance Full Time
Bristol Hospital Group 4.6
Service supervisor job in Bristol, CT
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
JOB SUMMARY:
Under the direction of the department manager, the Supervisor Pre-Registration and Financial Clearance Supervisor provides oversight of the Financial Clearance and Pre-Registration teams. The supervisor will oversee pre-registration, benefit verification, authorizations, reconciliations, quality review and training. They will work with revenue cycle teams, hospital departments, practices, and providers to support team effectiveness.
ESSENTIAL JOB FUNCTIONS:
Handle authorization process and obtain pre-certification approvals prior to service.
Submit pre-authorization requests and follow up with payers to ensure timely approvals
Maintain accurate records and reports of pre-certification requests, approvals, and denials
Assist with assignment of worklists and submit authorization information according to payer requirements
Follow up on authorization requests and coordinate with practices and departments according to established policies
Collaborate with revenue cycle leadership and participate in monthly meetings to review payment and denial trends
Coordinate with provider practices and hospital departments to ensure timely scheduling of patient procedures
Act as escalation point for patient and insurance inquiries and
Assist other pre-service departments with tasks including estimates and admission notifications when required
Perform post service reconciliations and denial follow up tasks
Oversee team performance using reconciliations and audit checks
Adhere to applicable policies and procedures, including HIPAA compliance, and state and federal regulations
Other duties as assigned
Qualifications
KNOWLEDGE / SKILLS / ABILITIES:
Ability to ensure quality and integrity of assigned team tasks and meet given productivity standards
Possess a patient-centric approach to answer questions and provide information in a professional manner
Demonstrate leadership, teamwork, cooperation and collaboration within and outside the team
Skill in effective oral, written, and interpersonal communication
Skill in problem-solving in a variety of settings and translation of data into actionable steps
Ability to read, understand, interpret, and analyze payer requirements
Ability to work independently, take initiative, and manage multiple projects in a timely manner
Possess leadership skills including quality audits, task assignments, and training efforts
Excellent customer service and communication as well as interpersonal, organizational and analytical skills
Demonstrate initiative and ability to multi-task while working independently
Strong organizational skills and systems aptitude
REQUIRED EDUCATION / EXPERIENCE:
A Bachelors degree and a minimum of (2) year of revenue cycle experience or Associates degree and a minimum of (3) years of patient access, financial clearance or financial counselor experience or High School Diploma and a minimum of (5) years of patient access, financial clearance or financial counselor experience
Prior leadership experience including team oversight, performing independent projects, or training activities
Experience with payer portals and requirements preferred
Familiarity with medical and insurance terminology
Knowledge of payer contracts, regulations and guidelines as well as State and Federal laws relating to billing, collections, and patient access procedures
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Provide direct supervision and support to the team of Masters-level clinicians which would be inclusive of social workers, therapists, and counselors. Offer regular case consultation and clinical guidance to ensure that interventions are evidence-based and appropriate for the patient care needs. Ensure the team maintains compliance with all clinical, regulatory, and ethical standards of practice. Conduct individual or group supervision sessions to foster professional development and support ongoing competency. Participate as appropriate in multidisciplinary rounds to develop and review treatment plans, ensuring that they provide patient-centered care and align with best practice. Oversee and provide feedback on the team members assessments, evaluations, and treatment interventions for patients seen by the behavioral health team.
Master's Degree in Social Work, Psychology, Counseling, or related behavioral health fields. 5 Years' Experience. Supervisory skills preferred. Current, valid, and unrestricted licensure.
* Area of Interest:Allied Health;
* Pay Range:$32.12 - $48.18;
* Work Status:Days with some flexibility;
* Employment Type:Full-time 40 hours/week;
* Job ID:15549
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
$32.1-48.2 hourly 60d+ ago
Service Supervisor
F.R. Mahony, a Division of Cummins-Wagner Co Inc.
Service supervisor job in Oxford, MA
Job Description
Join our Team of Employee Owners!
Why work for a company when you can own it?F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a ServiceSupervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.Job Title: ServiceSupervisor
Department: FRMA ServiceLocation: Oxford, MassachusettsReports To: Branch Manager
Job Overview:
The ServiceSupervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel.
Our most successful ServiceSupervisors:
Possess superior communication, analytical, and organizational skills
Exhibit goal-oriented behaviors and time management principles
Apply extensive attention to detail to all tasks
Exude a customer-focused attitude
Have the ability to resolve problems as they arise
Possess a High School Diploma, or equivalent
Proficient with mobile devices and computers; advanced proficiency with Excel preferred
Technical education or equivalent training and experience
5+ years' experience with maintenance and repair of pumps or other types of rotating equipment.
Supervisory experience preferred
Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted
Must maintain an active driver's license with a clean driving record
Must be able to pass background and reference checks, as well as a drug test
Scope of Responsibility:
Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls.
Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives
Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends
as required.
Accuracy and timeliness of technician timesheets and expense reports
Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service
Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner
Assist with warranty service processes and claims
Assist the inventory clerk with inventory planning and control, including truck inventory
Actively participate in EONE Service Council and help maintain principal relations.
Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles.
Travel as required
Perform all other duties as assigned
F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees:
Employee Stock Ownership Program
Bonus Program
Tuition and Certification Fee Assistance
401k Match
Flexible Spending Account
Comprehensive Health Insurance
Life Insurance
Short & Long-Term Disability Insurance
Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
$51k-85k yearly est. 13d ago
Service Supervisor
Cummins-Wagner Company, Inc.
Service supervisor job in Oxford, MA
Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a ServiceSupervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.
Job Title: ServiceSupervisor
Department: FRMA Service
Location: Oxford, Massachusetts
Reports To: Branch Manager
Job Overview:
The ServiceSupervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel.
Our most successful ServiceSupervisors:
* Possess superior communication, analytical, and organizational skills
* Exhibit goal-oriented behaviors and time management principles
* Apply extensive attention to detail to all tasks
* Exude a customer-focused attitude
* Have the ability to resolve problems as they arise
* Possess a High School Diploma, or equivalent
* Proficient with mobile devices and computers; advanced proficiency with Excel preferred
* Technical education or equivalent training and experience
* 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment.
* Supervisory experience preferred
* Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted
* Must maintain an active driver's license with a clean driving record
* Must be able to pass background and reference checks, as well as a drug test
Scope of Responsibility:
* Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls.
* Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives
* Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends
as required.
* Accuracy and timeliness of technician timesheets and expense reports
* Facilitate & document frequent "tool box" meetings with emphasis on safety, workmanship, training, and examples of extraordinary service
* Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner
* Assist with warranty service processes and claims
* Assist the inventory clerk with inventory planning and control, including truck inventory
* Actively participate in EONE Service Council and help maintain principal relations.
* Establish and maintain "Authorized Service Center" capabilities & maintain professional appearance of shop work areas and service vehicles.
* Travel as required
* Perform all other duties as assigned
F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees:
* Employee Stock Ownership Program
* Bonus Program
* Tuition and Certification Fee Assistance
* 401k Match
* Flexible Spending Account
* Comprehensive Health Insurance
* Life Insurance
* Short & Long-Term Disability Insurance
Our History:
Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985.
Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!
* As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************
$51k-85k yearly est. 39d ago
Assistant Customer Service Supervisor
The Aero All-Gas Company
Service supervisor job in Hartford, CT
Job DescriptionSalary: Based on Experience
Join Our Team as an AssistantCustomer ServiceSupervisorat The Aero ALL-GAS Company!
Department:Customer Service Reports To:General Manager and Sales Director
Employment Type:Full-Time
Company:The Aero ALL-GAS Company
Welcome to ALL-GAS!
At ALL-GAS, were passionate about providing top-notch industrial gases and welding supplies right here in Hartford, CT. Our team is like a family, and were excited to invite a friendly, organized, and enthusiastic AssistantCustomer ServiceSupervisor to join us on this journey!
Position Summary
We areseekinga motivated and detail-oriented AssistantCustomer ServiceSupervisorto support daily customer service operations and help lead a high-performing team. This roleassistsmanagementin overseeing staff, improving processes, and ensuring exceptional customer experiences. The ideal candidate is a strong communicator, problem solver, and team leader with a customer-first mindset.
Key Responsibilities
Supportmanagementin supervising and mentoring customer service staff
Assistwith scheduling, training, and performance coaching
Handle escalated customer inquiries and resolve issues promptly and professionally
Monitor service quality, response times, and customer satisfaction metrics
Help implement and enforce company policies and procedures
Collaborate with other departments to ensure seamless customer experiences
Assistwith reporting, documentation, and process improvements
Who Were Looking For
Wed love to meet someone whos excited to jump in and make a difference! Heres what were hoping you bring:
Qualifications
Required - High School Diploma or GED
2+ years of experience in customer service, with at least 1 year in a supervisory or lead role preferred
Strong leadership and interpersonal skills
Excellent written and verbal communication abilities
Proven ability to handledifficult situationscalmly and effectively
Proficiencywith customer service software, CRM systems, and Microsoft Office
Highly organized with strong attention to detail
Preferred Skills
Experience in training and onboarding staff
Ability to analyze customer feedback and service metrics
Conflict resolution and problem-solving skills
Adaptability in a fast-paced environment
Why Youll Love Working With Us
A competitive salary that reflects your skills and experience.
Great benefits, including health, dental, and vision insurance.
A 401(k) plan with company matching to help you plan for the future.
Generous paid time off and holidays to recharge.
Plenty of opportunities to grow and learn with us!
Ready to Join Us? Click "Apply for This Job"
ALL-GAS Company is proud to be an equal opportunity employer. We value diversity and are committed to creating a welcoming, inclusive workplace for everyone.
$37k-56k yearly est. 3d ago
District Service Supervisor
Bell and Howell LLC 4.7
Service supervisor job in Hartford, CT
About Bell and Howell
Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.
Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.
Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry.
Position Title: District ServiceSupervisor
Location: New England Area
Job Summary:
The District ServiceSupervisor proactively manages a subset of a district including people management and operational oversight. They are responsible and accountable for managing a team of technicians to ensure maximum performance, engagement, and operational compliance. The independently resolve customer problems and ensure optimized resourcing to manage cost and SLA performance. They also drive special projects as needed to support the district, region, or overall service organization strategy and performance.
Job Responsibilities:
Ensure operational SLA compliance with assigned customers and technicians and direct tactical actions related to customers and monitor metrics on response time, down time, time between calls, and time to repair products. Evaluate data and make recommendations for improvements to better serve the customer. Serve as an escalation point for customer concerns.
Manage an assigned team of technician through responsible recruiting, training, motivating, coaching and counseling. Work with district management team to determine the training needs for the district and ensure that programs are delivered to increase their skill base and technical proficiency.
Ensure the day-to-day and week-to-week optimal utilization of people and technical resources through forecasting, planning and scheduling. Realign resources as needed to ensure customer satisfaction. Resolve any customer issues or complaints.
Be responsible for operational performance of the team, including adherence to customer Service-Level Agreements (SLAs) and revenue recognition practices.
Assess team effectiveness in providing service to customers by developing methods and mechanisms for tracking performance. Develop strategies and action plans to address deficiencies and improve efficiency and productivity.
Support District growth requirements as needed under the direction of a District Service Manager or other service leader.
Work with District Service Manager (DSM) to monitor operational metrics, completion of projects, and call closure.
Oversee safety compliance of team and care for company property.
Contribute to team efforts by accomplishing related results in a cooperative and supportive manner.
Maintains availability by carrying a cell phone; responding to emergency and non-scheduled calls for support within established response time goals.
Other duties as required.
Supervisory Responsibilities:
Will manage a portion of the technicians in a service district and be accountable for the performance, engagement, and compliance with company and department process and policy.
May manage certain assigned projects and initiatives in the district, region, or national level
Competencies (Skills, Knowledge and Abilities):
Requires understanding of computer program functionality and software troubleshooting skills.
Strong interpersonal/customer relation skills.
Ability to effectively resolve conflict internally and externally.
Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment.
Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
Strong analytical, problem-solving, quantitative, and time management skills.
Ability to communicate effectively both orally and in writing.
Ability to understand, remember and follow verbal and written instructions.
Ability to work as an integral part of a team.
Ability to read and understand written procedures and diagrams for assembly and test.
Ability to develop and implement solutions to assembly problem.
Ability to maintain regular attendance and be punctual.
Education and Experience:
High School degree or equivalent.
Degree in electronics, advanced mechanics and/or software training with 1+ year related industry/equipment experience or equivalent combination of education and experience.
5+ years of field experience strongly preferred.
Associate degree preferred.
1+ year of supervisory experience including accountability for employee performance preferred.
Travel:
This position requires regular travel in the United States and Canada.
Physical and Mental Requirements:
Mental/Cognitive
Requires reading, math, weighing and/or measuring, conducting research, analyzing, evaluating and drawing conclusions, implementing plans, procedures, solutions, coordinating others to accomplish a goal. Ability to work with others and manage emotions.
Physical
Requires sitting and walking.
Requires using hands to feel, reaching with hands and arms.
Requires standing, talking and hearing.
Requires close, distant, color, and peripheral vision; depth perception.
Work is usually performed in a controlled office, manufacturing or retail environment; noise within acceptable safety levels; work is sometimes performed in cramped areas; heights up to sixteen (16) feet; paper dust prevalent; exposure to with cleaners and solvents used to clean machines.
Requires lifting of up to fifty (50) pounds.
Ability to travel regularly to visit customers and meet with employees and conduct occasional out of district travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
$56k-82k yearly est. 15d ago
Field Service Supervisor
Tradebe 4.3
Service supervisor job in Berlin, CT
Apply now " Tradebe Site: Tradebe Berlin Department: Operations Business Line: Environmental Services & Global Functions Field ServiceSupervisor Description: Tradebe is a group of industrial businesses dedicated to creating a more sustainable planet and making a real impact on human wellbeing. In the US, we lead the way in recycling and the circular economy, managing diverse environmental challenges sustainably.
Our Field Services team delivers essential industrial services directly in the field, including tank cleaning, spill response, waste removal, and more. This hands-on team plays a critical role in environmental protection and often travels to various sites. Join us and make a real impact on the environment!
The Opportunity
* ~ 50% travel throughout the US
* Paid weekly
What will you do? Make an impact!
Join Tradebe as a Field ServicesSupervisor and lead industrial cleaning projects at customer sites. This is a working supervisor position and a great opportunity for field service professionals who enjoy hands-on work, leadership responsibilities, and variety in their day-to-day tasks.
Key Job Responsibilities
* Ensure compliance with Environmental, Health, and Safety (EHS) standards
* Monitor and enforce DOT and OSHA safety rules during cleanup activities
* Conduct site safety meetings and maintain proper protective equipment levels
* Manage all phases of on-site projects, including scheduling and team supervision
* Communicate effectively with clients and maintain accurate project documentation
* Safely operate heavy equipment and tools for cleanup operations
* Perform physical labor related to cleanup, waste removal, and remediation
* Other duties as assigned
Do you have what it takes?
* High school diploma or GED (college degree preferred)
* 2+ years of industrial cleaning/field services experience highly preferred
* 1-2+ years of supervisory experience (depending on level)
* Valid driver's license required
* Ability to obtain TWIC card
* Prior emergency response experience
* Ability to work flexible schedules and travel as needed
* Strong communication skills and ability to follow written/oral instructions
What's in for you?
Why Tradebe is Right for You
* Competitive pay and benefits
* Student loan repayment assistance
* Generous vacation and sick plans
* Medical (including telehealth), dental and vision
* 401k Retirement match
* Flexible spending accounts (FSA)
* Health savings accounts (HSA)
* Agency paid, basic life and AD&D insurance
* Career ladders, professional development, and promotion opportunities
* Leadership opportunities
* Great work environment and culture
* And MORE!
Ready to make a difference? Apply now!
#TeamTradebe #SustainableCareers #TradebeJobs
The hourly pay rate for this position ranges from $27.50-$35.00 per hour depending on factors such as your location, experience, skills, and qualifications. Please note that the top end of the range is not guaranteed. This range is provided to offer transparency and should not be interpreted as a guaranteed offer. Final compensation will be determined through a thoughtful assessment of your background and fit for the role.
If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities!
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
.
$27.5-35 hourly 51d ago
Southern New England Regional Trails Supervisor
Appalachian Mountain Cl 4.1
Service supervisor job in Egremont, MA
Southern New England Regional Trails Supervisor
Reports to: Trails Volunteer Programs Manager
Summary Description:
The Southern New England Regional Trails Supervisor develops and sustains AMC's trails management programs primarily in central and western Massachusetts and northwestern Connecticut. The Trails Supervisor works closely with AMC's Volunteer Appalachian Trail committees in Connecticut and Massachusetts, Appalachian Trail Conservancy staff, Massachusetts Department of Conservation and Recreation, regional land trusts and other conservation organizations. This position oversees the Appalachian Trail Ridgerunner Program and the Southern New England Teen Trail Crew Program, and which help to further AMC's Vision 2020 goals for expanding volunteerism and engaging more youth in the outdoors.
The Trails Supervisor is expected to be familiar with both traditional and contemporary trail maintenance and construction methods and backcountry recreation management techniques, possess excellent supervisory skills, be well versed with Leave No Trace practices, to serve as a trail resource for local organizations in developing new trail projects or trail maintenance programs, and to represent the AMC within the regional trails community.
In addition, this individual will continue to expand programming and develop new partnerships in the Berkshire and Pioneer Valley regions of Massachusetts, Connecticut, and other southern New England regions.
Primary Responsibilities - Programmatic:
Southern New England Teen Trail Crew and Custom Crews
Manage AMC's Southern New England Teen Trail Crew, a conservation and trail stewardship program for teens. Includes hiring, training, and supervising seasonal staff including Projects Coordinator, Trail Crew Leaders, and various support staff. Coordinating with state agencies and committee volunteers for the assignment of trail projects, and promoting the program to recruit volunteer crew participants.
Coordinate with all Trails Programs Supervisors to organize staff training, program development, and maintain organizational consistencies across AMC's operating region.
Coordinate with the AMC Trails Volunteer Programs Administrative Supervisor who manages registrations and communications for all AMC Teen Trail Crews which includes the processing and evaluation of registrations, handling of fees and the communication with participants and family members.
Purchase and maintain all program related field gear, tools, and safety equipment
Assist the Trails Volunteer Programs Manager in the development of program offerings, locations and rates.
Provide enrollment/participant status updates to Trails Volunteer Programs Manager.
Coordinate and deliver Custom Crew opportunities for regional groups, such as outing clubs, camp groups, and corporate groups.
Southern New England Ridgerunner Program
Manage AMC's Southern New England Ridgerunner Program including hiring, training, and supervising both full-time and weekend seasonal staff, reporting trail use data collection, and evaluating the program for annual improvements.
Coordinate with the AMC Connecticut AT Committee on Ridgerunner trail projects, share trail use data, maintain data sharing documents, and other maintenance needs.
Coordination with Regional Trails Volunteers
Support and assist the AMC's Volunteer Appalachian Trail Committees in Connecticut and Massachusetts to:
Identify and plan priority trail and backcountry campsite projects
Maintain communication and coordination with trail management partners, including the Appalachian Trail Conservancy, National Park Service, Massachusetts Department of Conservation and Recreation, the Connecticut Department of Environmental Protection, local Search and Rescue, State Police, local town governments and emergency response crews
Seek funding for priority projects, or assist in writing grant applications and supporting materials.
Involve the Committees in major program policies and procedures.
Organize and occasionally lead skills trainings for trail volunteers throughout CT and MA.
Assist AMC's Berkshire Chapter, as needed, with trail assessment and volunteer trail maintenance efforts in other locations, such as AMC's Noble View Outdoor Center based in Russell, MA and the New England National Scenic Trail
Primary Responsibilities - General:
Play a key role in the reduction of risk to participants and staff by ensuring critical program policies and guidelines are followed, as well as reviewing policies as needed. Manage Workers Comp. cases, as needed.
Be on-call for emergencies during field season, late May through mid-September.
Identify and build partnerships for new opportunities in the Berkshire region.
Work with the Trails Volunteer Program Manager and Trails Programs Supervisors to define annual schedule and strategic priorities for the regional trails programs.
Manage program expenses. Responsible for tracking of credit card expenses and material and service contracts and purchases.
Maintain a collaborative relationship with the Appalachian Trail Conservancy for programming and facility needs at the Kellogg Conservation Center in S. Egremont, where the position is located.
Collect reports and hours from all Southern New England Trails Programs and compiles annual reports of participant enrollment, work hours and accomplishments, including reports for the ATC and other partners.
Manage and oversee use and maintenance of vehicle fleet
Assist AMC Grants Department on submission of various grants for Southern New England Trails Programs, including Recreational Trails Program grants and other funding sources.
Work closely with AMC Conservation Policy staff on local and regional initiatives. May serve as primary contact on local environmental issues and initiatives.
Occasionally serve as a co-leader for AMC Leave No Trace Master Educator Courses, and Leave No Trace Trainer Courses.
Serve as a member of AMC's Risk Management Team and Massachusetts Recreational Trails Advisory Board.
Hire and oversee professional trail crews for projects as necessary.
Other duties as assigned.
Qualifications and Experience:
Minimum of 2-4 years of trail maintenance and construction, natural resource management, and outdoor programming, with previous supervisory and leadership experience. Experience can be in any combination of staff or volunteer roles.
Bachelor's degree with studies in Recreation, Natural Resources Management or other relevant disciplines is desirable.
Proven successful supervisory ability of seasonal employees.
Proven leadership abilities.
Familiarity with Leave No Trace principles, with an interest to learn more.
Possess, or be willing to obtain, a minimum of Wilderness First Aid and CPR.
Ability to independently manage an office, including, but not limited to, ability to operate and maintain standard office equipment, purchase and manage office supplies, maintain cleaning schedule for office, and act as regional source of information to various callers.
Ability to manage multiple programs and tasks simultaneously.
Ability to work constructively with volunteers to support and build capacity for their efforts.
Excellent written and verbal communication skills.
Strong organizational skills and ability to find creative solutions.
Ability work both independently and to collaborate with others.
Possess the ability to serve as an ambassador outside of the trails community to engage in partnership efforts on a local and regional level.
Willingness to travel primarily within central and western Massachusetts and Connecticut and occasionally to other locations in the Northeast.
Valid driver's license and acceptable driving history subject to a driving record check conducted by the AMC.
Physical ability to travel safely on foot in all weather conditions on unimproved trails carrying up to 40 lbs of gear. Ability to perform and teach a variety of trail work activities.
Ability to operate standard office equipment.
The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal record check performed on their name.
To Apply:
The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
Please include your resume and a cover letter when applying. The information should include three (3) professional references and your salary requirements. No phone calls, please.
The AMC is an Equal Opportunity Employer and values diversity in the workplace. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies, and procedures. Our goal is to be a community that is comfortable, inviting, and accessible for people of any age, gender, race, religion, ethnicity, ability, sexual orientation, or socioeconomic status. Join us!
$76k-112k yearly est. Auto-Apply 60d+ ago
Player Services Supervisor
Revo Casino and Social House
Service supervisor job in Keene, NH
Job Description
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference.
Position Summary:
Responsible for direct supervision of the player services team members in accordance with company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, and the company's Responsible Gaming Plan. Also serves as guest contact and key data entry personnel for Players Card database information. Ensures accuracy on all cash and credit transactions and end of business day.
Essential Responsibilities:
Provides next-level guest service to internal and external guests.
Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives.
Responsible for creating and fostering an environment of support and motivation for Team Members.
Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
May act as a Player Services Manager in the absence of a full time Player Services Manager.
Assists in management of regulatory and internal control procedure audits. Researches and documents any findings. Follows-up on corrective action and recommends policy as well as procedural changes to mitigate future deficiencies.
Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; adjusts daily schedule according to business levels.
Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
Evaluates and prepares daily cash deposit and electronic check deposits.
Verifying daily deposits from the count room.
Monitoring the currency levels for the TRU machines on a daily basis to make sure we have adequate levels of currency to dispense.
Handling & maintaining Keno and scratch ticket machine on site where applicable.
Ensures procedures and proper controls are strictly enforced to protect assets.
Monitors and evaluates overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered.
Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as company policies and procedures.
Works with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
Monitors and evaluates the activities of Player Services Representatives to ensure achievement of financial, policy and regulatory objectives.
Responsible for creating and fostering an environment of support and motivation for Team Members.
Increases value of the brand of the company within all programs and execution of those programs.
Identifies and gathers information on valuable guests through observation, analysis, personal contact and service.
Executes guest loyalty, relationships, and direct marketing programs. Provides services to respond to guest requirements.
Accurately and efficiently performs data entry tasks associated with Players Club memberships.
Records and reports database information to management; may assist in updating database files.
Possesses and maintains thorough knowledge of all special events, promotions, advertising campaigns and community events.
Displays superior people skills and project mature presence and confidence.
Conducts informal surveys and queries.
Becomes an expert of the player tracking system software.
Responsible for communication within department ensuring information is shared with team members.
Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies.
Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.
Monitors the day-to-day activities of the department(s) as subject to established company policies.
May act as a Main Banker or Cashier/Teller as needed.
Keeps position supervisor informed of relevant activities.
Ensures compliance with all applicable gaming laws and company internal controls, policies, and procedures, Title 31, and federal regulations.
Issues employee discipline and counseling.
Report any monetary or procedural discrepancy to the Manager in a timely manner.
Other duties as assigned.
Position Qualifications:
High school diploma or GED, and one to two years related experience and/or training or equivalent combination of education and experience in high volume cash operations. Proficient in using the Ten Key Adding Machine. Must have a professional demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties. Proficiency in Excel and word required. Must be able to formulate and communicate ideas and to make independent decisions.
Physical Requirements:
Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
$41k-67k yearly est. 23d ago
Parts Operations Supervisor
Maybury Material Handling 3.6
Service supervisor job in East Longmeadow, MA
Maybury is seeking a Parts Operations Supervisor to manage the daily operations of our Parts department, while driving process improvements and customer satisfaction. This department directly supports our Service Team by sourcing and ordering parts needed to maintain and repair our customers' forklifts and similar equipment.
If you're a hands‑on leader who thrives in a fast‑paced environment, we'd love to meet you!
Key Responsibilities:
Supervise the daily activities of the Parts Department staff to ensure accurate and timely processing of parts requisitions, quotes, and warranty claims.
Serve as the go‑to resource for parts-related questions and issues for internal and external customers
Oversee order fulfillment, shipping/receiving activities, and processing of POs.
Assist with parts sourcing, vendor communication and relationship building.
Oversee and implement process improvements to optimize efficiency and reduce errors.
Qualifications
High School diploma or equivalent and at least 3 years of related experience.
Strong leadership experience or abilities are essential; must think strategically and be process-improvement minded as well as possess effective and verbal communication skills; and have strong organizational and follow-through skills.
Valid driver's license and satisfactory driving record.
Ability to lift/move up to 20 pounds.
Intermediate skills in Microsoft Word, Excel, and Outlook required.
We are an Affirmative Action/Equal Opportunity Employer.
$45k-72k yearly est. 9d ago
Bilingual Client Service Supervisor (Spanish/English)
Help at Home
Service supervisor job in Hartford, CT
As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.
We're seeking a Bilingual (Spanish/English) **Client ServiceSupervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Our Benefits:
+ Comprehensive medical, dental, and vision coverage
+ 401(k) retirement plan
+ Paid time off and holidays
+ Employee assistance programs and wellness initiatives
+ Flexible options to support a balanced life
**Responsibilities**
What You'll Do:
+ Maintain elements of the assigned clients' files, and all related paperwork.
+ Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
+ Assigns homecare aides based on the client's overall needs and Plan of Care.
+ Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.
+ Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
+ Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
+ Prepares and submits routine departmental reports as required.
+ Records and maintains accurate documentation of the client's condition and overall service.
+ Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
+ Provides education and coaching on changes to a client's Plan of Care.
+ Maintains positive working relationships with clients, homecare aides and referral sources
+ Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
+ Performs other related duties as assigned.
+ If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.
+ This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
**Qualifications**
What You'll Bring:
+ Excellent organizational skills: ability to multitask and manage multiple responsibilities.
+ Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
+ Strong problem-solving skills; ability to deal with conflict in a professional manner.
+ Ability to multitask and manage multiple responsibilities.
+ Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
+ Basic computer literacy and typing skills.
+ Customer service skills.
Education and Experience:
+ At least 18 years of age.
+ Bilingual in both Spanish and English (read, write, speak)
+ High school graduate or equivalent preferred; May require higher level of education or certification.
+ Current PPD, or Chest x-ray if applicable.
+ Medicaid, Waiver, or Home Healthcare experience preferred.
+ Other Requirements pursuant to state or local rules as applicable.
Management Authority:
+ Conducts performance reviews
+ Trains other associates
+ Directs work of other associates
Physical Requirements:
+ Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds
+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
+ Ability to communicate effectively and clearly with others to exchange information.
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._
_Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._
**Job Profile Summary**
The Care ServiceSupervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
$39k-63k yearly est. 7d ago
Player Services Supervisor
New Hampshire Group LLC 3.8
Service supervisor job in Keene, NH
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference.
Position Summary:
Responsible for direct supervision of the player services team members in accordance with company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, and the company's Responsible Gaming Plan. Also serves as guest contact and key data entry personnel for Players Card database information. Ensures accuracy on all cash and credit transactions and end of business day.
Essential Responsibilities:
Provides next-level guest service to internal and external guests.
Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives.
Responsible for creating and fostering an environment of support and motivation for Team Members.
Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
May act as a Player Services Manager in the absence of a full time Player Services Manager.
Assists in management of regulatory and internal control procedure audits. Researches and documents any findings. Follows-up on corrective action and recommends policy as well as procedural changes to mitigate future deficiencies.
Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; adjusts daily schedule according to business levels.
Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
Evaluates and prepares daily cash deposit and electronic check deposits.
Verifying daily deposits from the count room.
Monitoring the currency levels for the TRU machines on a daily basis to make sure we have adequate levels of currency to dispense.
Handling & maintaining Keno and scratch ticket machine on site where applicable.
Ensures procedures and proper controls are strictly enforced to protect assets.
Monitors and evaluates overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered.
Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as company policies and procedures.
Works with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
Monitors and evaluates the activities of Player Services Representatives to ensure achievement of financial, policy and regulatory objectives.
Responsible for creating and fostering an environment of support and motivation for Team Members.
Increases value of the brand of the company within all programs and execution of those programs.
Identifies and gathers information on valuable guests through observation, analysis, personal contact and service.
Executes guest loyalty, relationships, and direct marketing programs. Provides services to respond to guest requirements.
Accurately and efficiently performs data entry tasks associated with Players Club memberships.
Records and reports database information to management; may assist in updating database files.
Possesses and maintains thorough knowledge of all special events, promotions, advertising campaigns and community events.
Displays superior people skills and project mature presence and confidence.
Conducts informal surveys and queries.
Becomes an expert of the player tracking system software.
Responsible for communication within department ensuring information is shared with team members.
Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies.
Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.
Monitors the day-to-day activities of the department(s) as subject to established company policies.
May act as a Main Banker or Cashier/Teller as needed.
Keeps position supervisor informed of relevant activities.
Ensures compliance with all applicable gaming laws and company internal controls, policies, and procedures, Title 31, and federal regulations.
Issues employee discipline and counseling.
Report any monetary or procedural discrepancy to the Manager in a timely manner.
Other duties as assigned.
Position Qualifications:
High school diploma or GED, and one to two years related experience and/or training or equivalent combination of education and experience in high volume cash operations. Proficient in using the Ten Key Adding Machine. Must have a professional demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties. Proficiency in Excel and word required. Must be able to formulate and communicate ideas and to make independent decisions.
Physical Requirements:
Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
$35k-53k yearly est. Auto-Apply 52d ago
Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink
Oak View Group 3.9
Service supervisor job in Amherst, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff.
This role will pay an hourly rate of $18.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
Responsibilities
Oversees all activity inside of the community ice rink
Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service.
Perform janitorial duties and ensures highest standard of cleanliness inside the building
Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance)
Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools
Demonstrate knowledge in all building related materials, equipment, and procedures.
Provides daily up-to-date reports to Ice Rink Director
Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions.
All other duties as assigned by Ice Rink Director or Mullins Center management.
Qualifications
Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work
Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance.
Certified Ice Technicians through the US Ice Rink Association are preferred.
Cash register and cash handling experience a plus
Must pass a thorough background check
Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered.
Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner.
Deal knowledgably, pleasantly and professionally with the general public
Must be punctual and organized. Must be able to follow procedures.
Ability to work without supervision
Have a high school diploma, GED, or related trade school training; valid driver's license
Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis.
Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions
MUST have weekend availability
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$18 hourly Auto-Apply 23d ago
Snowsports Discovery Center Supervisor
Mohawk Mountain Ski Area
Service supervisor job in Cornwall, CT
The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example by following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Directors. They will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Directors.
$41k-65k yearly est. 60d+ ago
Project Management Supervisor
Berkshire Sterile Manufacturing LLC 3.7
Service supervisor job in Lee, MA
The Project Management Supervisor is tasked with establishing, maintaining, and enhancing the relationship between BSM and external clients, understanding and delegating Projects based upon on-going and expanding work orders, managing internal and external deliverables, and leading and mentoring Project management department.
Duties and Responsibilities
Duties and Responsibilities (cont'd)
Initiation and Planning
Review scope of work and assign a Project manager
Review and approve project kick-off
Assist Project managers with prioritization and task definition
Work with Sales to establish realistic timelines for potential client
Liaise inter-departmentally to establish strong Project teams
Review and refine project schedules and timelines
Identify resource deficiencies and assist Project managers to overcome resource issues
Document and manage project scope
Define and prioritize project tasks
Establish project goals, requirements, and desired results
Create, manage, and update project schedules and timeline
Define, manage, and update resources
Review requirements and specifications for work
Participate in identifying and recruiting project personnel
Identify and assign duties, responsibilities, and scope of authority to project team personnel
Execution
Ensure that Project Managers are maintaining and meeting project schedules and parameters
Address Scope creep and identify Change Orders to allocate resources for new/additional work
Address project risks and issues when elevated from Project Teams, Elevate further issues to executive team
Work Cross-functionally with manager in other departments to meet client deliverables/project goals
Maintain strategic level overview and plan for all ongoing projects
Manage client visits and requests for escalation
Facilitate team meetings to discuss and review the work
Act as focal point for project problem resolution and escalation
Establish conditions for project closure and manage closure
Manage internal project requests and allocate resources
Establish schedules and project parameters; develop procedures to accomplish project goals
Identify and manage project risk
Identify and manage project issues
Coordinate the work across multiple projects with other project staff from various functional departments
Gather and review status reports prepared by project personnel and modify as necessary
Track the execution process to ensure that project team adheres to reporting requirements
Facilitate team meetings to discuss and review the work
Act as focal point for project problem resolution and escalation
Establish conditions for project closure and manage closure
Quality Delivery
Ensure the quality provided and delivered meets that in the agreed plan
Ensure that the team follows all formal and informal best practices in project management and other initiatives
Report and Communication
Train and mentor Project Managers for increasing responsibilities and knowledge
Ensure internal and external communications are accurate and timely
Prepare project reports for management, clients or others
Facilitate interactive sessions
Deliver presentations as required
Relationship management
Establish and maintain customer relationships appropriately
Negotiate with clients and internally to reach optimal delivery resolution
Manage customer expectations in delivery
Manage vendor relations, as appropriate
Other duties as assigned
Regulatory Responsibilities
Exhibit a quality mindset and a willingness to develop
Demonstrated knowledge of FDA, 21 CFR 820, 21 CFR 210 and 211, and other regulatory agency requirements sufficient to apply to quality operations and compliance
Supervisory Responsibilities
Included in Duties and Responsibilities
Experience
Experience in managing multiple projects simultaneously preferred
Experience in working with 3rd-party delivery model and structure a plus
Experience with process improvement certifications (CMMI) a plus
One (1) to three (3) years previous project management experience required
One (1) to three (3) years experience in a cGMP Pharmaceutical environment
Education
Masters' Degree or equivalent work experience required
PMP Certification preferred
Knowledge, Skills & Abilities
Knowledge, Skills & Abilities
(cont'd)
Knowledge of project management methods and tools
Strong listening, and oral and written communications skills required
Leadership and team building skills a must
Problem-solving skills required
Coordination skills a must
Self-starter orientation
Conflict management experience a plus
Ability to deal with change
Proficient in Microsoft Office Suite applications
Physical Requirements
Ability to sit for prolonged periods of time
Ability to stand for prolong periods of time
Able to lift up to 10lbs
$69k-109k yearly est. Auto-Apply 17d ago
Project Management Supervisor
Sharp Sterile Manufacturing LLC
Service supervisor job in Lee, MA
Job Description
The Project Management Supervisor is tasked with establishing, maintaining, and enhancing the relationship between BSM and external clients, understanding and delegating Projects based upon on-going and expanding work orders, managing internal and external deliverables, and leading and mentoring Project management department.
Duties and Responsibilities
Duties and Responsibilities (cont'd)
Initiation and Planning
Review scope of work and assign a Project manager
Review and approve project kick-off
Assist Project managers with prioritization and task definition
Work with Sales to establish realistic timelines for potential client
Liaise inter-departmentally to establish strong Project teams
Review and refine project schedules and timelines
Identify resource deficiencies and assist Project managers to overcome resource issues
Document and manage project scope
Define and prioritize project tasks
Establish project goals, requirements, and desired results
Create, manage, and update project schedules and timeline
Define, manage, and update resources
Review requirements and specifications for work
Participate in identifying and recruiting project personnel
Identify and assign duties, responsibilities, and scope of authority to project team personnel
Execution
Ensure that Project Managers are maintaining and meeting project schedules and parameters
Address Scope creep and identify Change Orders to allocate resources for new/additional work
Address project risks and issues when elevated from Project Teams, Elevate further issues to executive team
Work Cross-functionally with manager in other departments to meet client deliverables/project goals
Maintain strategic level overview and plan for all ongoing projects
Manage client visits and requests for escalation
Facilitate team meetings to discuss and review the work
Act as focal point for project problem resolution and escalation
Establish conditions for project closure and manage closure
Manage internal project requests and allocate resources
Establish schedules and project parameters; develop procedures to accomplish project goals
Identify and manage project risk
Identify and manage project issues
Coordinate the work across multiple projects with other project staff from various functional departments
Gather and review status reports prepared by project personnel and modify as necessary
Track the execution process to ensure that project team adheres to reporting requirements
Facilitate team meetings to discuss and review the work
Act as focal point for project problem resolution and escalation
Establish conditions for project closure and manage closure
Quality Delivery
Ensure the quality provided and delivered meets that in the agreed plan
Ensure that the team follows all formal and informal best practices in project management and other initiatives
Report and Communication
Train and mentor Project Managers for increasing responsibilities and knowledge
Ensure internal and external communications are accurate and timely
Prepare project reports for management, clients or others
Facilitate interactive sessions
Deliver presentations as required
Relationship management
Establish and maintain customer relationships appropriately
Negotiate with clients and internally to reach optimal delivery resolution
Manage customer expectations in delivery
Manage vendor relations, as appropriate
Other duties as assigned
Regulatory Responsibilities
Exhibit a quality mindset and a willingness to develop
Demonstrated knowledge of FDA, 21 CFR 820, 21 CFR 210 and 211, and other regulatory agency requirements sufficient to apply to quality operations and compliance
Supervisory Responsibilities
Included in Duties and Responsibilities
Experience
Experience in managing multiple projects simultaneously preferred
Experience in working with 3rd-party delivery model and structure a plus
Experience with process improvement certifications (CMMI) a plus
One (1) to three (3) years previous project management experience required
One (1) to three (3) years experience in a cGMP Pharmaceutical environment
Education
Masters' Degree or equivalent work experience required
PMP Certification preferred
Knowledge, Skills & Abilities
Knowledge, Skills & Abilities
(cont'd)
Knowledge of project management methods and tools
Strong listening, and oral and written communications skills required
Leadership and team building skills a must
Problem-solving skills required
Coordination skills a must
Self-starter orientation
Conflict management experience a plus
Ability to deal with change
Proficient in Microsoft Office Suite applications
Physical Requirements
Ability to sit for prolonged periods of time
Ability to stand for prolong periods of time
Able to lift up to 10lbs
$68k-113k yearly est. 17d ago
Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink
Oak View Group 3.9
Service supervisor job in Amherst, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff.
This role will pay an hourly rate of $18.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
About the Venue
This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team.
Responsibilities
Oversees all activity inside of the community ice rink
Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service.
Perform janitorial duties and ensures highest standard of cleanliness inside the building
Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance)
Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools
Demonstrate knowledge in all building related materials, equipment, and procedures.
Provides daily up-to-date reports to Ice Rink Director
Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions.
All other duties as assigned by Ice Rink Director or Mullins Center management.
Qualifications
Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work
Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance.
Certified Ice Technicians through the US Ice Rink Association are preferred.
Cash register and cash handling experience a plus
Must pass a thorough background check
Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered.
Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner.
Deal knowledgably, pleasantly and professionally with the general public
Must be punctual and organized. Must be able to follow procedures.
Ability to work without supervision
Have a high school diploma, GED, or related trade school training; valid driver's license
Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis.
Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions
MUST have weekend availability
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$18 hourly Auto-Apply 22d ago
Supervisor of Laboratory Support Services - Laboratory
Dartmouth Health
Service supervisor job in Keene, NH
Under the direction of the Medical Director of the Laboratory and the Administrative Director of Laboratory Services, improves and maintains working relationships with Laboratory external and internal customers in relation to obtaining and receiving specimens for in house testing, transmission of specimens to external Reference laboratories for additional testing and access to Laboratory services. Oversees inpatient and outpatient phlebotomy operations, central processing and handles technical inquiries. Acts as a resource and provide team leadership to the staff in the Phlebotomy and Central Processing areas.
High school graduate or equivalent. Three years of appropriate laboratory experience required. 1 year Supervisory or leadership experience preferred.
* COMPENSATION
* Minimum Pay: $23.39
* Maximum Pay: $36.26
* Area of Interest:Allied Health;
* Work Status:Monday- Friday days;
* Employment Type:Full-time 40 hours/week;
* Job ID:16443
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
How much does a service supervisor earn in Northampton, MA?
The average service supervisor in Northampton, MA earns between $41,000 and $106,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Northampton, MA
$66,000
What are the biggest employers of Service Supervisors in Northampton, MA?
The biggest employers of Service Supervisors in Northampton, MA are: