Service Director
Service supervisor job in Villa Park, IL
Primary Function:
Has overall responsibility for the strategic leadership and operational excellence of the service department.
Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.
Primary Responsibilities:
Strategic Service Leadership
Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
Establish and monitor service performance metrics, driving accountability and operational excellence.
Service Operations Management
Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
Ensures compliance with warranty policies, service agreements, and industry regulations.
Customer Experience & Satisfaction
Champions a customer-centric approach across all service functions.
Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
Serves as a senior escalation point for complex service issues and high-value customer relationships.
Secondary Responsibilities:
Process & Infrastructure Development
Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
Leads digital transformation efforts within the service department, including CRM and service management platforms.
Team Development & Leadership
Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
Conducts performance evaluations, succession planning, and professional development initiatives.
Reporting & Analytics
Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
Uses data-driven insights to inform strategic decisions and continuous improvement efforts.
Cross-Functional Collaboration
Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
Represents the service function in leadership meetings and strategic planning sessions.
Position Requirements:
Education & Experience
Bachelor's degree in Engineering, Business Administration, or related field desired.
Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
Proven experience managing technical service teams and developing service infrastructure.
Skills & Competencies
Strategic thinker with strong operational execution capabilities.
Exceptional leadership, communication, and interpersonal skills.
Proficiency in CRM, ERP, and service management platforms.
Strong analytical skills and ability to interpret complex data sets.
Deep understanding of machinery, industrial equipment, or technical service environments.
Other Requirements
Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
Demonstrated resilience and adaptability in navigating change and leading through uncertainty.
HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.
Customer Service Supervisor
Service supervisor job in Elk Grove Village, IL
On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction.
7:30am-4:00pm
Compensation: $80k-$100k + 0%-20% of the base salary based on performance
3 days in office 2 days WFH
Medical, Dental, Vision, 401k
15 Days PTO
Responsibilities:
• Build and maintain strong relationships
• Monitor and manage customer credit in collaboration
• Supervise customs declarations and clearance processes
• Lead and manage the assigned product team
• Review sales contracts and purchase orders
• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.
• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.
• Identify and recommend improvements to operational procedures
Requirements:
• Must have manufacturing experience
•Proven experience in a supervisory role within customer service or related fields.
• Exceptional communication and interpersonal skills
• Ability to manage and prioritize multiple tasks while maintaining attention to detail.
• Familiarity with preparing and reviewing contracts, invoices, and other trade-related documentation.
• Proficiency in managing customer credit and payment follow-ups.
• Experience in customs declaration and clearance processes.
• Analytical skills to identify risks and implement solutions for process improvements.
Combilift Service Manager
Service supervisor job in Chicago, IL
The Organisation
Combilift is the largest global manufacturer of multi-directional forklifts and an acknowledged leader in long load handling solutions, supporting our number one market in North America. Our U.S. market has doubled in size within the last three years, and our growth strategy is to double again within the next five years, expanding our strong North American team.
Combilift continually invests 7% of its revenue in research and development as part of its relentless pursuit of safer, more productive, and cost-effective ways to lift challenging loads in demanding environments. The company's commitment to new product development has cemented its reputation as a global leader in the lifting and handling industry. Since its establishment in 1998, Combilift has sold over 85,000 units across 85 countries, with manufacturing based in our 500,000 sqft purpose-built facility in Monaghan, Ireland.
What is the purpose of this role?
This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. The role holder will also be a central senior member in the commercial expansion of Combilift in North America.
The role will involve managing field service personnel and ensuring the servicing team provide prompt and professional services to our clients across North America.
This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry Service Manager who is passionate and dedicated to providing excellent account management and service, and who can effectively demonstrate this to all stakeholders.
The role holder will be expected to work with a wide range of stakeholders, both internal and external-including manufacturing, aftersales, and customers-and will act as the key point of contact for many of our current and future high-profile customers.
Reporting Structure
This role reports to the President of North America, Combilift.
Responsibilities
Manage the field service personnel who perform Aftersales support including on-site installation, and technical support.
Develop workflow program methods, guidelines, and policies to facilitate efficient customer technical support.
Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed, through resource identification and planning.
Address customer enquiries, resolve issues and obtain customer feedback proactively.
Demonstrate outstanding customer service through high quality support and integrity at the work environment.
Maintain positive and healthy relationship with various teams to ensure customer service effectiveness, and travel as necessary to resolve escalations.
Oversee the scheduling and training of field service representatives to meet objectives.
Assist in interviewing and hiring new professionals.
Proven track record in the material handling Industry.
Typically requires 3+ years of managerial experience.
Operations Supervisor
Service supervisor job in Cicero, IL
Established in 1978, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the USM team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices, which have earned them both acclaim and recognition amongst industry partners. With 700+ team members across 11 locations nationally, the company's commitment to excellence is reflected in its award-winning history, as well as an outstanding client retention rate across thousands of customers throughout North America. Equally as important is the expansion of the team's focus on philanthropy, sustainability, diversity and carrying out our corporate mission: making a positive impact on the lives of others. USM is proud to make a difference for its customers, partners, team members, communities and the planet as it continues to drive its expansion forward for the next forty years and beyond.
USM is looking for purpose-driven individuals who seek to utilize their unique traits and attributes to make a positive impact on the company and further our mission. Team members at United are driven to achieve results and are tenacious in the face of challenges. They are humble and intellectually curious, seeking the ability to roll up their sleeves and “get their hands dirty” to solve complex problems while maintaining the motivation to develop both personally and professionally. Lastly, collaboration is vital to our business and line of work; therefore, our team members must be able to communicate and build relationships with multiple cross functional departments across the organization.
Position Overview
The Bilingual (Spanish) Operations Supervisor supports the Operations Manager overseeing and directing the various Operations Team Members who are responsible for sorting and separating raw materials. This individual's main priority will be to initiate process improvement and leadership of his or her area of assigned responsibility. Reports directly to the Operations Manager and oversees his or her specific department of team members.
Summary of Responsibilities
Operates the facility in full compliance with USM's Safety Program, EPA Regulations, & OSHA Standards; coordinates any other facets of the program with outside safety consultants while helping to facilitate ongoing training with an in-house safety liaison
Supports all Wire Processing and De-Ox related activity
Develops the strategic thought process and intuition of the key team members who lead each department; this will encompass developing a thorough operator training program in the future
Implements policy in reference to attendance, punctuality, and equipment damage and disciplines, when necessary, if expectations are not met
Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility, Scrap Recyclers, Recycling Center, Obsolete / Repair Service Centers and Utilities
Coordinates cost effective preventative maintenance, and overall upkeep of operations; upholds pre-inspection system standards and other proactive measures
Responds to Sales Team inquiries regarding the scope of our services and overall capabilities
Possesses the vision to profitably expand volumes and help grow the business into the future
Establishes low turnover due to a superior workforce
Supports development of risk mitigation initiatives
Coordinates efficient day to day operations, scheduling and staffing logistics of his or her area of responsibility
Identifies challenges, increases efficiencies and oversees the entire operation
Creates and manages performance management and improvement tracking systems
Performs new team member orientation, training & development logistics and recordkeeping
Assists with team member relations
Participates in cross functional committee facilitation
Supports companywide communication and strategic initiatives (ISO 14001 / RIOS)
Ensures team member safety, welfare, wellness, health reporting and services
Must demonstrate competency in all aspects of the job and company objectives
Demonstrates understanding of company policies, rules and trainings
Other duties as assigned
The Operations Supervisor contributes to the accomplishment of Operations practices and objectives that will create a team oriented and high-performance culture. The following represent a more detailed description of the expectations for the individual in this role:
Scope and Responsibility of Position: Develops a cohesive team that facilitates delivering marketing commitments on a consistent basis; coordinates all maintenance activities related to machinery, plant equipment / building, and spare parts; develops a production schedule that helps maximize throughput while reducing cost per pound; strives to minimize downtime, with the exception of required maintenance related activity; participates in Night Shift “checks and balances”, ensuring coordinating activities and crossover.
Leadership Role: Leads by example; provides training, support, and positive reinforcement to all team members; provides cross training, nurturing, and feedback that enable individuals to rapidly develop; executes timely employee reviews of all personnel; exhibits professional communication at all levels within organization; possesses a sense of urgency related to completing all committed orders on a timely basis; provides critical feedback on material recoveries and processing limitations; execution needs to be cognizant of our SWOT's (Strengths, Weaknesses, Opportunities, & Threats); builds a related network that can be leveraged for expertise, guidance, opportunity, and outsourcing knowledge is beneficial.
Meet or Exceed Department Goals: Efficient production and timely delivery of quality products; consistent low-cost production in a safe environment; activities aligned with Operations Manager in regards to capital projects and overall operations; works with Operations Manager to develop concise cost structures and production standards while establishing an incentive program that rewards operational excellence.; consistently delivers production numbers in our current reporting format; executes prompt/accurate receiving reports and load recoveries; understands our material disposition and commodity markets.
Required Characteristics
Fluency in English; working knowledge / basic communication in Spanish
College degree or equivalent related job experience preferred
Experience in the metal industry/ manufacturing / heavy industrial environment preferred
Possess a basic understanding of how a company operates financially
Ability to be “hands on” while training and supporting direct reports
Participates in personal ongoing development
The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual
Ability to work in various environmental conditions such as extreme heat or cold, dusty, dirty and/or wet conditions
Candidate must pass a pre-employment physical, background and credit check
Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation
Minimum Safety Training Requirements
Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above)
US-SOP-01 United in Safety Manual
US-F11 QEH&S Policy
US-SOP-03 Team Member Handbook
We strive to demonstrate our Core Values in all positions at USM:
Trust ● Commitment ● Loyalty ● Passion ● Respect● Service ● Performance
USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at ***********************. The decision on granting reasonable accommodation will be made on a case-by-case basis.
Director of Meeting Services
Service supervisor job in Burr Ridge, IL
Starting Range: $100,000-$110,000 per year, depending on experience.
Hybrid Schedule: 2 days in office required.
/Essential Function
Primary focus includes the management of all scheduled programs, from soliciting, reviewing and
negotiating of all hotels, convention center and vendor contracts to the facilitation of meeting
logistics. Provide direct leadership and guidance to the Meeting Services Department, and
collaborates with the Education and Exhibits Departments, to plan and produce high-quality and
cost-effective educational activities in accordance with ACCME, AMA, AdvaMed, and international
guidelines where appropriate. Organizes, analyzes, and recommends locations for education and
business meetings. Assist in creating strategic marketing plans, responsible for the overall
logistical management of meetings, both educational and committee. Develops and manages activity
budgets; provides financial reporting and performance tracking.
Basic Functions and Responsibilities
1. Administer the solicitation and negotiation of all meeting-related contracts. Can delegate
specific contracts to other team members to initiate.
2. Manage meeting logistics and RFPs for all meetings, educational or committee, including but
not limited to hotel, convention center, and vendor contracts, meeting room assignment and set-up,
food and beverage, audiovisual, signage, destination management, special events, board, faculty and
staff travel, and registration.
3. Directly responsible for the overall Annual Meeting city selection, convention center and
hotel contracting. Control all logistics for the Annual Meeting provides support for the technical
exhibition.
4. Work directly in partnership procurement and contracting between NASS and other related medical
societies, as needed.
5. All duties as assigned by Executive Director and/or Associate Executive Director of Event
Services to achieve NASS goals and objectives in promoting the values and mission.
6. Delegate and assign projects to Meeting Services department staff.
7. Maintain a working knowledge of all NASS service areas and provides peer support/back-up as
needed.
8. Assists in establishing a productive relationship with members, staff, and volunteers.
9. Track meeting schedules of other spine-related societies and groups to try to prevent overlap
of events.
10. Assist in writing, proofing and editing marketing copies and supporting text.
11. Assist in establishing a productive relationship with volunteers, members, staff, as well as
contractors, site personnel (hotel and convention center) while striving to enhance the image and
reputation of NASS as a pre-eminent, high-quality medical specialty society.
12. Develop and accurately maintain historical / statistical database for all meetings assigned
and generate reports as requested.
13. Preparation of the annual and individual program budgets as assigned, monitor financial
condition of the programs for cost-effectiveness, approves all expenditures.
14. Provide feedback in developing a marketing strategy for CME activities and products. Analyze
member's past annual meeting comments, to identify improvements. Meet with internal resources
regularly to coordinate CME educational resource efforts, and to integrate marketing strategy into
overall NASS promotional plan.
15. Delegate faculty arrangements, vendor, and logistical needs to various NASS staff.
16. Write, proof, and edit marketing copy and supporting text.
17. Edit, proof, and prepare reference materials for distribution onsite.
18. Evaluate work performance of Meeting Services Department staff.
19. Update conflict calendars as required.
Minimum Education/Experience Requirements
1. Bachelor's degree required.
2. Nine years+ of meeting planning experience required.
3. CMP preferred
Supervision Received
Directly supervised and reviewed by Associated Executive Director of Event Services. Independent in
determining work methods and deadlines. Minimal supervision required. Deadlines set by Meeting
Services or Education Department, Committees or Board of Directors.
Supervision Exercised
Meeting Services Department staff
Staff and volunteers assigned to off-site programs
Relationships
Close Contact
Meeting Services Department Exhibits Department Education Department
IT Department Marketing Department
Moderate Contact
All other support teams.
Volunteer / Member Contact
1. Program committees
2. Board of Directors, President's family
3. Other collaborative partnering organizations and support personnel for assigned individual
program activities and projects.
Service Providers/Other Partners
1. Primary interface with convention center/hotel/meeting facility for all contractual items,
concessions and an effective meeting administration schedule.
Other Requirements
1. Highly developed oral, written, and interpersonal communications skills required.
2. Strong sense of commitment and the ability to handle multiple projects with overlapping and
simultaneous deadlines efficiently and effectively.
3. Creativity, resourcefulness, and problem-solving skills are a must.
4. Analytical and organizational skills required.
5. Computer literacy is essential (proficiency with Microsoft Office Suites); average to heavy
computer usage.
6. Group facilitation skills required.
7. Ability to lift boxes weighing up to 20 lbs.
8. Travel 5-10 times per year required, night and weekend work as needed.
Customs Brokerage Manager
Service supervisor job in Itasca, IL
OEC Group offers hybrid work, competitive salary, a full benefits package, opportunities for professional growth and so much more!
What we're looking for…
5-10 years of experience as Customs Brokerage Manager (must be a licensed Customs Broker)
Ability to mentor and lead the New York Customs Brokerage team.
Ability to oversee the correct and timely creation and transmission of entries to US Customs.
About OEC Group
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.
About the Position Duties and responsibilities include the following (other duties may be assigned):
Manages subordinate supervisors/managers in the Customs Brokerage department.
Responsible for the overall direction, coordination, and evaluation of these units.
Directly supervises non-supervisory employees.
Carry out supervisory responsibility in accordance with the organization's policies and applicable laws.
Responsibilities include; interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Prepares entry papers from shipper's invoice in accordance with U.S. Customs Service regulations, and regulations of other federal agencies bearing on importation of goods such as Environmental Protection Agency and Food and Drug Administration.
Files papers with Customs Service and arranges for payment of duties.
Quotes duty rates on goods to be imported.
Prepares papers for shippers desiring to appeal duty charges imposed by Customs Service.
Provides for storage of imported goods and for transportation of imported goods from port to destination final destination.
Classifies codes for U.S. Customs and ensuring that duties/taxes/fees are paid.
Complies with U.S. Customs by keeping digital and hard copies of records on file.
Work Schedule
Chicago Office 8:00 am - 5:00 pm CST
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office.
Qualifications
Experience with Entry Writing, U.S. Customs
Good working knowledge of harmonized Tariff, CROSS, U.S. Customs Regulations
Experience managing a team of Entry Writers.
Customs Broker License is required.
Salary
$100,000-$120,000 base salary based on education and experience level.
Perks & Benefits of OEC Group
After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes:
Individual Health Insurance Coverage (Medical, Dental and Vision)
Life and Accidental Insurance Coverage
Vacation/ Personal/ Floating Days
401K Plan with up to 3% company match
Company Culture
OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities!
OEC Group is an Equal Opportunity Employer.
#LI-Hybrid
Auto-ApplyField Service Supervisor
Service supervisor job in Chicago, IL
Are you a strong technical leader who thrives in a fast-paced, customer-focused environment? We're looking for a Field Service Supervisor to join our team and lead our field service operations for the region. In this role, you'll oversee the deployment, scheduling, and performance of field service resources while driving customer satisfaction, operational efficiency, and continuous improvement.
As a key leader in our service organization, you will help deliver value-added service solutions that support our customers' operations and ensure optimal performance of their automation systems.
What You'll Do
Lead and supervise field service technicians to meet project timelines, budget targets, and utilization goals.
Manage resource scheduling and coordinate with engineering and service project managers to ensure technicians are prepared and effective.
Collaborate with cross-functional teams to deliver exceptional service experiences and maximize first-time fix rates.
Respond to customer escalations and drive problem-solving and improvement initiatives.
Support remote customer service operations, including on-call programs and follow-up activities.
Drive proactive service solutions and resource utilization across internal teams, contractors, and third parties.
Develop and manage service documentation aligned with ISO standards; participate in audits and maintain compliance.
Coach, mentor, and support your team's professional development and performance.
Track and report on KPIs regularly to help meet departmental goals.
Represent the service team in corporate initiatives and help share best practices across divisions.
What You Bring
Degree or diploma in technology, engineering, or a related field; leadership or project management experience is a plus.
10+ years of experience in service or project management within the automation industry.
In-depth knowledge of automation systems, including pneumatic, hydraulic, mechanical, and electrical components.
Strong troubleshooting background with automation systems.
Proficiency in lean manufacturing concepts and continuous improvement processes.
Skilled communicator with excellent interpersonal, time-management, and problem-solving abilities.
Familiar with Microsoft Office and digital tools for scheduling, reporting, and documentation.
Able to travel and hold a valid passport.
Must be able to work in a hands-on, physical environment including lifting and extended standing when needed.
Why Join Us
Be part of a forward-thinking company driving innovation in automation.
Collaborate with passionate experts and serve high-impact customers.
Lead a skilled, mission-driven team with a focus on performance and growth.
Enjoy a supportive culture where your ideas and efforts truly make a difference.
Ready to lead and make an impact?
Apply now to become our next Field Service Supervisor.
If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.
Why YOU should join our ATS Life Sciences Systems team:
We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.
What we do MATTERS - our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!
INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving.
We prioritize internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development - with a tuition reimbursement program, individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS!
We offer COMPETITIVE Total Rewards - Starting salary for this position is $43.00 - $50.00/hour with overtime pay eligibility, paid time off (PTO), employee incentive bonus program, comprehensive benefits (including health, dental vision and employee assistance program). Work in a fully climate-controlled environment, with a wellness reimbursement, tuition reimbursement, annual paid volunteer day off, 401K with employer match and optional employee share purchase program and more!!! 25-40% travel is required (domestic and international).
A place to BELONG: We celebrate our differences and ensure that all employees have equal opportunities for growth and development. We believe that diversity of thought, background, and experiences is essential for our success and innovation.
ATS is in compliance with the Americans with Disability Act (ADA) and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.
Learn more about what we do *******************************************
(2026-2027 School Year) Itinerant Services Supervisor for OT, PT, APE Programs- (10 month position)
Service supervisor job in Midlothian, IL
Special Education Admin/Program Supervisor
Date Available: 08/03/2026
Position: Itinerant Services Supervisor for OT, PT, APE Programs- (10 month position)
Starting Date: August 3, 2026
Location: Crestwood and Midlothian
Job Summary: The Itinerant Services Supervisor - OT, PT, and APE Programs provides leadership, supervision, and direction for Occupational Therapy, Physical Therapy, and Adapted Physical Education staff. This position ensures the delivery of high-quality educational services to students with disabilities and monitors program implementation to ensure compliance with state and federal mandates. The supervisor collaborates with administrators, educators, and related service providers to support effective practices, maintain program integrity, and promote positive student outcomes.
Qualifications: Illinois State Board of Education Professional Educator License with General Administrative (K-12) with either a Special Education (PK- age 21) endorsement, PE endorsement, or active licensure as a Registered OT or PT; At least two years successful experience as an administrator, preferred; Experience working with related service providers; Knowledge of school based therapies, curriculum, assistive technology, and behavioral interventions; Successful completion of the Illinois State Board of Education training for the evaluation of teachers;Ability to work cooperatively with students, parents, and colleagues
Salary Information: $71,000-$100,000-depends on experience
Benefit Information: Program Supervisor (10-Month) Salary and Benefit Information
Director of Culinary Services
Service supervisor job in Joliet, IL
Job Description
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.
We offer rewarding career opportunities that include:
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program
Our community is looking for a Director of Culinary Services to join our team.
Responsibilities:
Assist Kitchen and Restaurant staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen and/or dining room if needed.
· Assist in planning, preparation, and execution of special events, banquets, and theme meals.
· Uses innovation, imagination, originality, and talent to produce menus and recipes that utilize the highest quality ingredients allowed within the overall food and labor budget of the community.
· Understand and maintain monthly and annual budgets for Food & Beverage department, including documentation of monthly spend on food, supplies, and labor.
· Review and adjust menus to accommodate seasonal ingredients, recipe improvements, supply chain shortages, rebated and contracted products and cost of goods increases.
· Responsible for ensuring that purchasing standards are maintained and that approved vendors are always used. Maintain strong and positive relationships with all vendors.
· Accurately report and submit monthly inventory of food & beverage supplies.
· Interview, hire and train staff for culinary and food and beverage positions.
· Responsibly manage and supervise all culinary and food & beverage staff including scheduling, assignment, direction, performance review, hiring and corrective action consistent with company policy.
· Work with the Executive Director and administrative staff to obtain and maintain department customer satisfaction and department of health survey levels at or above designated scores.
· Ensure preventive maintenance programs are conducted for kitchen equipment and that all staff uses and maintains equipment properly to avoid damage and costly repair.
· Ensures any dietary needs and restrictions are met.
· Confirm food policies and procedures are being practiced by kitchen staff including, personal hygiene, safe food storage and handling procedures.
· Manages control of food preparation with particular attention to potential overproduction and waste.
· Oversee maintenance and production of accurate daily records.
· Provide ongoing training at regular intervals to kitchen staff in the areas of food preparation and quality service and ensure that plating and presentation meet DSL standards for quality and appearance.
· Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents' and/or guest's expectation.
· Work with BOH & FOH staff to ensure that they have a clear understanding of how to provide outstanding customer service.
· Work closely with Marketing and Activities personnel to ensure all resident special needs are met as well as to coordinate planning of unique events.
· Meet regularly with residents and family members to confirm that high satisfaction levels are being met.
· Advise management of any concerns regarding residents.
Supervisory Responsibilities:
Directly supervises employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.
Qualifications:
Bachelor's degree from an accredited college or university in Culinary Arts preferred, or an associate degree and equivalent combination of minimum five years' work experience as an Executive Chef.
· Minimum of five years' experience as an Executive Chef within the hospitality industry.
· Current ServSafe Certification.
Benefits:
In addition to a rewarding career and competitive salary, Morada offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in Morada Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
Soft Services Supervisor
Service supervisor job in Chicago, IL
**About the Role:** As a Soft Services Supervisor, you will supervise the staff responsible for ensuring a clean, orderly, and safe environment for employees and clients. This job is part of the Cleaning Services function. They are responsible for ensuring the cleanliness of client and company buildings.
**Shift: Days**
**What You'll Do:**
+ Coordinate and manage the team's daily activities. Establish work schedules, assign tasks and cross-train staff.
+ Schedule daily staff meetings and required in-service training sessions.
+ Check cleaning equipment condition. Order cleaning supplies as needed. Ensure supplies are in a safe, secure area always.
+ Coordinate and liaise with clients and employees. Handle complaints and feedback.
+ Inform the team of requests and confirm completion. Inspect work done by cleaners and submit daily cleanliness reports.
+ Initiate regular training on procedures for the use of chemical cleaners.
+ Ensure standardized cleaning process meets company standards.
+ Provide daily cleaning support to private areas of the building designated as needed.
+ Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
+ May establish new techniques to ensure the team is able to meet its objectives.
+ Has a direct impact on the team objectives as well as the objectives of related teams.
+ Ensure personal and team outcomes have a positive impact on customer objectives.
+ Lead by example and model behaviors that are consistent with J&J values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
**What You'll Need:**
+ High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
+ Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
+ In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
+ Requires the ability to explain complex concepts or sensitive information.
+ Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Excellent organizational skills with a master-level inquisitive mindset.
+ Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.
**Disclaimer**
**We maintain a drug-free workplace and perform pre-employment substance abuse testing.**
J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $54,400 to $81,600. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.
Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Service Supervisor (Multisite)
Service supervisor job in Oswego, IL
Continental Properties is looking for a motivated and empowered Service Supervisor to join our team of dedicated professionals at our beautiful Springs at Oswego and Avanterra Wolf's Crossing residential communities in Oswego, IL.
Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager.
Position Specifics
Full-Time
Pay: $33.00 - $38.00 per hour
Additional earning potential through position-specific performance incentives
Essential Responsibilities:
Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting
Work with vendors to maintain the appearance and safety of the community
Oversee expenses and budget
Provide support and training to your team
Skills for Success:
2 plus years of experience in multifamily Service Supervisor role
EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances
Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays
This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities.
Why You'll Love Life at Continental:
Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:
Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.
For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.
We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
Supervisor Operator Services
Service supervisor job in Chicago, IL
Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: IS Voice And Data Services **Work Type:** Full Time (Total FTE between 0.9 and 1.0) **Shift:** Shift 2 **Work Schedule:** 8 Hr (3:00:00 PM - 11:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (*****************************************************
**Pay Range:** $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
**Summary:**
Manages the daily activities of the operators. Handles internal and external calls to the institution and provides the needed information/service or routes the caller to the appropriate location. Responds to user complaints to resolve problems associated with the institution's telecommunications systems. Diagnoses problem source through discussions with users and coordinates internal telecommunications support to resolve problems. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
**Other information:**
Required
Minimum of five years work related experience operating PBX telephone system attendant consoles or other help desk related position.
Must have excellent written and verbal communications skills; analytical ability; must have a excellent working knowledge of how to operate a PC and the various applications used within the department.
**Disclaimer:**
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
**Responsibilities:**
Principal Duties and **Responsibilities:**
1. Ensures that adequate staff is scheduled for every shift each day to handle the institution's call volume to prevent callers from experiencing excessive delays.
2. Handle difficult calls escalated from the operators.
3. Issue pagers and other equipment to Rush personnel.
4. Acts as the department's receptionist.
5. Handles calls received on the institution's main telephone number, determines which department or individual would be best suited to handle the caller's needs, and routes the caller to that department or individual.
6. Handles internal calls for assistance, determines the caller's needs, and provides the needed information/service or routes the caller to the appropriate department or individual.
7. Know the functions of the various departments to ensure that callers are routed to the appropriate location.
8. As the first point of contact for most external and internal parties calling the institution ensures that the caller is treated politely and with utmost respect.
9. Provides meet-me paging services as required.
10. Handles emergency calls received from within the institution and notifies the appropriate parties according to established procedures.
11. Answers repair calls received from end users and gathers information to assist in prompt repair. Coordinates internal support to resolve problems.
12. Inputs orders received from the Departmental Telecommunications Coordinators into the telemanagement system and closes orders when completed.
13. Makes changes to the paging and telemanagement system databases as appropriate while maintaining their integrity.
14. Act as a backup to the other Telecommunications positions when needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Position** Supervisor Operator Services
**Location** US:IL:Chicago
**Req ID** 23012
Service Supervisor
Service supervisor job in Gary, IN
The Service Supervisor will report directly to the Service Manager assigned to their location or area and will be responsible for managing operations related to all facets of business including desulfurization processes, wire feeding processes and additional duties as deemed necessary by the company. The Service Supervisor will also be a results-driven, motivated problem solver with excellent organization, time management, and decision-making skills.KEY RESPONSIBILITIES• Manage overall operation at specified steel plant as well as additional accounts/facilities/trials as specified. • Achieve staff results by communicating job expectations, planning, monitoring, appraising job results, coaching, counseling, disciplining employees, and enforcing policies and procedures.• Administer any forms or information from corporate head office to hourly employees in a timely and efficient manner. • Timely approve and submit payrolls for all hourly direct reports.• Monitor inventory of all necessary material; ordering material as needed and offloading material when delivered.• Attend maintenance meetings with Steel company managers to discuss any issues with equipment. • Perform regular maintenance and troubleshooting on all machines including Injector and Leco, ensuring correct sulphur percentage readings. • Perform preventative maintenance on equipment to ensure optimal performance. • Ensure all parts and supplies are fully stocked and order as needed.• Conduct safety meetings and administer all safety training to employees. • Compile information for any necessary ad hoc reporting.• Performs other related duties as required, and as deemed necessary to support the business.
SKILLS AND EXPERIENCE• Experience using various hand tools. • Ability to work in a physically demanding position. • Experience working in a steel mill and knowledge of the steel making process.• Leco certification. • Mechanical and electrical aptitude.
Customer Service Supervisor
Service supervisor job in Chicago, IL
At Honeycomb, we're not just building technology , we're reshaping the future of insurance.
In 2025, Honeycomb was ranked by Newsweek as one of “America's Greatest Startup Workplaces,” and Calcalist named it as a “Top 50 Israel startup.”
How did we earn these honors?
Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 5 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another.
With over $55B in insured assets, Honeycomb operates across 18 major states, covering 60% of the U.S. population and increasing its coverage.
If you're looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day - Honeycomb might be exactly what you've been looking for.
Customer Service Supervisor
What You'll Do
The Customer Service Supervisor plays a key role in supporting and elevating our high-performing Customer Success team. As a supervisor, you will ensure their success by providing day-to-day coaching, resource planning, quality oversight, and escalation support. You'll work closely with Customer Success Leadership and cross-functional partners to uphold our service standards, streamline workflows, and advocate for improvements that enhance the customer and agent experience.
Team Leadership & Development
Lead, coach, and motivate a team of 8 CSRs to achieve performance goals and uphold customer experience standards.
Support training and structured onboarding for new hires.Set clear performance expectations and provide actionable feedback through regular 1:1s.
Own the quality auditing process using a quantitative rubric; deliver targeted coaching.
Promote a positive, collaborative team environment and celebrate individual and team successes.
Operations & Performance Management
Allocate resources and schedule coverage to balance workload and meet customer needs.
Monitor key performance indicators (KPIs) and provide regular updates on team and individual performance.
Identify workflow bottlenecks and recommend improvements to enhance efficiency and customer satisfaction.
Assist in refining and updating knowledge base content to ensure accuracy and usability.
Customer Escalations & Issue Resolution
Serve as a point of escalation for complex customer or agent issues.
Partner with internal teams to resolve cross-functional challenges.
Identify root causes of escalated issues and offer solutions to prevent recurrence.
Maintain professionalism under pressure and mediate conflicts effectively.
Product & Process Insights
Consolidate product feedback from CSRs, customers, and agents; escalate insights to Product and Operations partners.
Review customer satisfaction surveys, identify trends, and drive action plans for improvement.
Requirements
This is a Hybrid Role: Must be able to work from our downtown Chicago office three days per week (Tuesday through Thursday)
2+ years of experience leading customer service teams.
Demonstrated people leadership skills, with the ability to coach and mentor.
Strong communication skills: professional and adaptable to different audiences.
Ability to analyze problems, drive decisions, and guide teams through complex issues.
Familiarity with KPIs and performance metrics, with the ability to report on and influence outcomes.
Strong organizational and time-management skills with the ability to balance multiple priorities.
High emotional intelligence and empathy; calm under pressure and skilled in conflict resolution.
Ability to collaborate across departments and maintain strong relationships.
Comfort in a fast-paced, evolving environment; adaptable and solutions-oriented.
Proficiency with CRM tools and support technologies.
Commitment to fostering a culture of respect, learning, and operational excellence.
Benefits
Base salary: $90,000 - $100,000 depending on experience
Annual performance bonus eligible
ISO stock options
Medical, dental, and vision coverage for you and your dependents
HSA with company contributions
401(k) (non-matching)
Flexible time off
10 company-paid holidays
Paid family leave
Catered team lunch every Tuesday
Monthly team events
Free onsite gym membership
Auto-ApplyContact Center Customer Service
Service supervisor job in Northbrook, IL
Qualifications and Experience:
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dining Services Supervisor
Service supervisor job in Oak Park, IL
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyResidential Support Services Supervisor (Second Shift)
Service supervisor job in Joliet, IL
Job DescriptionDescription:Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security.
Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.
If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.
Apply now so we can make a lasting impact together!
General ResponsiblitiesHours: Monday-Friday, 1:30pm-10:30pm
Supervise Residential Homeless Service Case Workers.
Coordinate food assistance and shelter coverage.
Provide consultation and development to staff, including hiring, firing, orientation, and training.
Operate as a member of the Leadership Team at Daybreak.
Prepare and distribute regular reports, including funding reports and program evaluations.
Oversee provision of food to participants.
Supervise training and scheduling of residential staff, ensuring hours are within budget.
Ensure proper coverage and safety protocols for the cold shelter program.
Conduct monthly shelter participant sessions and ensure smooth shelter operations.
Actively support and hold each supervised employee responsible for achieving their professional growth and development goals, fostering a culture of continuous learning and accountability.
Other duties as assigned within the guidelines of this position.
Great Employer Provided Benefits
Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
Medical/Dental/Vision Health Insurances
Flexible Spending Account
Short-term Disability Insurance
Long-Term Disability Insurance (employee paid optional)
Life and AD&D Insurance
403B Retirement Plan with employer contributions
Employee Assistance Program (EAP)
Requirements:
High school diploma required; Bachelor's degree in Social Work, Education, Human Services, or related field preferred.
Minimum of 5 years of experience working with individuals and families in poverty and/or crisis.
Food Sanitation Certificate required within 4 months of employment.
Prior supervisory experience preferred.
Good organizational skills.
Skills in collaborating with other disciplines and community service providers.
Understanding of program operational boundaries.
Availability to work flexible hours.
Proficiency in Microsoft Office applications.
Strong verbal and written communication skills, background clearance, TB test, valid driver's license, reliable transportation, and proof of liability insurance.
Residential Support Services Supervisor (Second Shift)
Service supervisor job in Joliet, IL
Description Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.
If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.
Apply now so we can make a lasting impact together!
General Responsiblities Hours: Monday-Friday, 1:30pm-10:30pm
Supervise Residential Homeless Service Case Workers.
Coordinate food assistance and shelter coverage.
Provide consultation and development to staff, including hiring, firing, orientation, and training.
Operate as a member of the Leadership Team at Daybreak.
Prepare and distribute regular reports, including funding reports and program evaluations.
Oversee provision of food to participants.
Supervise training and scheduling of residential staff, ensuring hours are within budget.
Ensure proper coverage and safety protocols for the cold shelter program.
Conduct monthly shelter participant sessions and ensure smooth shelter operations.
Actively support and hold each supervised employee responsible for achieving their professional growth and development goals, fostering a culture of continuous learning and accountability.
Other duties as assigned within the guidelines of this position.
Great Employer Provided Benefits
Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
Medical/Dental/Vision Health Insurances
Flexible Spending Account
Short-term Disability Insurance
Long-Term Disability Insurance (employee paid optional)
Life and AD&D Insurance
403B Retirement Plan with employer contributions
Employee Assistance Program (EAP)
Requirements
High school diploma required; Bachelor's degree in Social Work, Education, Human Services, or related field preferred.
Minimum of 5 years of experience working with individuals and families in poverty and/or crisis.
Food Sanitation Certificate required within 4 months of employment.
Prior supervisory experience preferred.
Good organizational skills.
Skills in collaborating with other disciplines and community service providers.
Understanding of program operational boundaries.
Availability to work flexible hours.
Proficiency in Microsoft Office applications.
Strong verbal and written communication skills, background clearance, TB test, valid driver's license, reliable transportation, and proof of liability insurance.
Salary Description $55,637/Year 35hrs/ week
CUSTOMER SERVICE REG-VALPO IMMED CARE CTR
Service supervisor job in Valparaiso, IN
Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required forms and documents for physician office visits. Coordinates patient appointments for all physicians in the practice office. Schedules diagnostic tests as ordered and schedules follow-up appointment. Provides excellent customer service.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Assists in maintaining compliance with regulatory standards applicable to areas of responsibility as required by accreditation bodies. Assists patients with check-in and check-out process and prepares medical records for physician visit. Directs telephone calls and messages to appropriate persons, provides customer service as needed. Initiates scheduling process for diagnostic tests and referrals. Verifies financial information and insurance coverages. Verifies scheduled appointments and follows up on missed appointments per protocol.
Qualifications
JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES
* Certification as a Physician Office Business Administrator is desirable.
* Ability to apply medical terminology as it relates to patient visit and future appointments.
* Good computer skills and the ability to operate basic office equipment.
* Demonstrated good analytical skills.
* Demonstrated positive attitude, professional courtesy and compassionate customer service to patience.
* Excellent communication and interpersonal skills.
* Ability to diffuse a stressful situation tactfully and professionally, and the ability to make good decisions in a stressful situation.
* Ability to work independently and in a team environment, and to multi-task.
EDUCATION
* High School Diploma/GED Equivalent Required
* Customer service, reception, filling or billing experience in a physician's office or hospital.
* 2 Healthcare/Medical - Physician's Office Preferred
STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Auto-ApplyDoor Staff / Concierge / Customer Service
Service supervisor job in Chicago, IL
Door Staff with Semper Fi Doorman, Inc. - Chicago, IL
Join our Residential Doorperson/Concierge team. We have a great opportunity with locations in Chicago. In this position, you are the ambassador to the property enhancing the luxury appeal to the property by demonstrating the most refined 'first impression' to our client, residents, their guests and surrounding community. We will provide you with the necessary paid training for you to deliver our high standards of style, service, and personal attentiveness. VETERAN'S PLEASE APPLY
RESPONSIBILITIES:
• Able to fill vacant positions with an on call, as needed basis. (We provide as much notice as possible).
• Able to commute to provided locations within Chicago.
• Able to work evenings, nights and holidays when needed.
• Supervise resident move in's and move out's of a building.
• Greet all residents and guests confidently and cordially upon entering the property; announcing and registering guests and vendors/contractors.
• Be an ambassador to the property by assisting the individuals with local area information and directions with a service-oriented manner.
• Assist with the direction and supervision of resident move ins and move outs.
• Maintain all areas including entryway, doors, lobby and waiting areas in a neat, clean and organized manner.
• Report damages and cleanliness issues to the appropriate personnel.
• Maintain keys.
• Maintain daily logs and communicate effectively to colleagues during shift changes.
• Follow emergency procedures as directed.
Pay is $17.00 to 19.00 an hour.