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Shift leader jobs in Kannapolis, NC

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  • Restaurant Shift Leader (Part-Time)

    Zaxby's

    Shift leader job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Flexible Schedule Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Employee Referral Program 401(k) With Employer Match (additional eligibility requirements) Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxbys Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $24k-32k yearly est. 2d ago
  • Shift Supervisor

    JRN Inc.-KFC 4.0company rating

    Shift leader job in York, SC

    About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
    $32k-45k yearly est. 13d ago
  • Restaurant Shift Leader (Full-Time)

    Zaxby's

    Shift leader job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Flexible Schedule Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Employee Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Duties and Responsibilities Complete all training requirements including: Zaxbys Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $24k-32k yearly est. 2d ago
  • Bridal Store Leader

    Altar'd State 3.8company rating

    Shift leader job in Charlotte, NC

    1004 - Design Center - Charlotte, NCWho We Are Vow'd Weddings is a different kind of wedding brand, and that starts with our people. Our rapidly growing team is a diverse mix of passionate individuals, aligned in building a brand that is authentic, approachable, and most importantly, fun! Around here confetti celebrations are frequent, family-style dinners are inevitable, and giving back is at the heart of who we are. Who You Are We're looking for a creative, entrepreneurial leader ready to bring a fresh perspective to the bridal retail experience. As the Store Leader you are the face and voice of Vow'd within your local community, driving success through connection, team development, and an owner-mentality. You are someone who enjoys taking on new challenges and thrives in a collaborative environment. What You'll Do Take ownership for your store's performance through strategic planning and thoughtful leadership Champion a service-oriented culture that emphasizes relationship building Drive sales results through the successful recruitment, training, and retention of top-performing talent Leverage community partnerships and outreach to generate appointments and increase regional brand awareness Present clear and objective feedback on product and service to both your team and home office leadership Create a celebratory environment for both the internal and external guest - the “hostess with the mostest” Your (Mad) Skills Entrepreneurial spirit Passion for coaching, motivating, and developing talent Critical thinker who is nimble, flexible, and comfortable with change Strong customer-centric mindset Exceptional attention to detail and high standards of quality Solid computer & administrative skills Excited to give back through community involvement Your Experience Bachelor's Degree Must be able to work evenings and weekends +2 years track record of leading teams to success Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022
    $34k-51k yearly est. Auto-Apply 60d+ ago
  • Shift Leader

    Baskin-Robbins 4.0company rating

    Shift leader job in Charlotte, NC

    Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise! Responsibilities Include: * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Hold guests as highest priority and role model exceptional guest service. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. * Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. Qualifications: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7132759"},"date Posted":"2025-09-18T10:58:01.989231+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"4009 Corning Pl","address Locality":"Charlotte","address Region":"NC","postal Code":"28216","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader
    $23k-30k yearly est. 47d ago
  • Shift Leader

    Lingo Staffing 3.4company rating

    Shift leader job in Rock Hill, SC

    Pay rate: $25- $30/hour. 12-hour rotating shift About the Role: We're seeking a dedicated and proactive Shift Leader to oversee our production operations during their assigned shift. You'll lead a team, ensure safety, uphold quality, and drive production efficiency, making a direct impact on our daily success. Key Responsibilities: Lead & Supervise: Guide and motivate your team to achieve daily production goals. Safety First: Ensure strict adherence to safety protocols and manage emergency responses. Quality Control: Conduct critical quality checks, enforce standards, and address non-conformances. Production Excellence: Drive efficient workflows, meet production targets, and communicate operational needs. Training & Development: Train employees on equipment and procedures and conduct performance reviews. Operational Support: Operate material handling equipment (fork/clamp truck, man-lift) and assist with warehouse functions. What We're Looking For: High School Diploma or equivalent. Minimum 2 years of continuous employment with one employer. Strong communication, leadership, and problem-solving skills. Ability to work a physically demanding 12-hour rotating shift (nights, weekends, holidays) in an industrial environment. Commitment to safety and quality standards. Previous manufacturing experience or leadership preferred. Ready to lead a team and make an impact? Apply today! #LSNCJOBS
    $25-30 hourly 12d ago
  • Blending Lead - Day Shift

    Carolina Beverage Group 3.8company rating

    Shift leader job in Mooresville, NC

    2-2-3 rotating schedule, 6:45am - 6:45pm Job Title: Blending Lead Reports To: Blending Supervisor Summary: Blending Leads primarily handle the operational responsibilities of the blending department. Essential Duties and Responsibilities include the following . Other duties may be assigned. Assists the Blending Supervisor in leading the team in tasks and prioritizes batches based on daily line efficiency Ensures that policies and procedures are followed, and that personnel are properly trained Ensures completion, documentation, and verification of master sanitation schedule tasks Promote a safe, positive, productive work environment Ensure blending technicians stay on task and manage time efficiently Communicates directly with other departments (production, shipping, procurement) Assists with making batches Tests/Unloads sugar, alcohol, juice (bulk ingredient) tankers Tests batches in the lab as required Makes sure the blenders have proper PPE and consumables available to them Report any shortages to the Supervisor or Manager for re-order Performs CIPs on batching equipment and storage vessels Contributes to continuous improvement efforts regarding processes and equipment Ensure employees are following Safety and GMP regulations Communicate directly with customers Ability to maintain blending operations production in the absence of a supervisor Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts. The employee is regularly exposed to work in wet or humid conditions with a risk of electrical shock. This employee is occasionally exposed to work on elevated platforms; with fumes or airborne particles; near toxic or caustic chemicals; in outdoor weather conditions; with risk of vibration and radiation. The noise level in the work environment is usually loud. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must lift and/or move up to 50 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include Distance vision, Color Vision, and Depth perception. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, and crawl. ABOUT OUR COMPANY: Carolina Beverage Group is a world-class specialty beverage co-packer for leading beverage brands. Headquartered in Mooresville, NC with additional locations in Cold Spring, MN and Fort Worth, TX, we are incredibly proud of the strong team we have built with over 1,200 hard-working team members. Our ownership investments continue to bring new equipment & expansive operations to all locations providing ample opportunities across all locations in a variety of roles and departments including production, blending, ingredients, quality, maintenance, and warehousing. WHAT WE OFFER: In addition to competitive pay, stable employment, and growth opportunities, we offer a variety of benefits as part of our total compensation & rewards package. Eligible for benefits the month following 60 days employment including medical, a health savings account option, dental, vision, disability, company paid & voluntary life and more 401k match after 6 months with 100% immediate vesting PTO and Company Paid Holidays Monthly Bonus Incentive Program Referral Bonuses Employee Appreciation Events Discount Purchases on Beer from our MN Brewhouse Brand
    $32k-40k yearly est. Auto-Apply 60d+ ago
  • Restaurant Team Leads - Shift Leads

    Harriet's Hamburgers

    Shift leader job in Charlotte, NC

    Job Description (Team Leaders/Shift Leads) As a member of the leadership team at Harriet's Hamburgers in Ballantyne, you will play a crucial role in ensuring our team's effectiveness and our business's success. At Harriet's Hamburgers, we strive to select leaders who are hard-working individuals who share our passion for providing exceptional service and hospitality to our guests. At Harriet's Hamburgers, Ballantyne, Team Leaders are responsible for: Opening or closing the store Leading the daily operations of the restaurant Ensuring that food safety and quality assurance standards are met Meeting and exceeding food cost, labor and sales goals Working as a team to grow our business through improvements to speed of service, guest satisfaction, and cleanliness Being passionate about personal growth and growing other leaders Ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, inventory management, team management, and financial accountability. The ideal candidate has excellent communication skills in addition to in-store operational experience. The following qualifications are required: 1-2 year of past Leadership Experience Exceptional organizational skills to manage an operation with many moving parts Impeccable work ethic Passion for Harriet's Hamburgers values Flexible availability including nights and weekends Must be 18 years of age or older Compensation is based on experience and qualifications. Full-time employees receive competitive benefits. Benefits FOR ALL TEAM MEMBERS Career development opportunities - we are growing! Competitive pay + Tip share Paid time off + Wellness time Uniform allowance A collaborative work environment that embraces individuality, encourages idea-sharing, and promotes a fun atmosphere Medical, Dental, Vision Insurance & 401k options to fit your needs Employee Dining Discount Program Join the #BeGoodCrew and earn a Referral Bonus by inviting new members Flexible scheduling and self-paced growth opportunities Expectations Positive Attitude Lead by Example Follow procedures and regulations Commitment to Quality, Speed, Accuracy, Cleanliness, and Attentive and Courteous Service Be Remarkable in Everything you do Take ownership and drive results Act in a manner that gains trust and responsibility Flexibility in availability, Saturday availability is required People Train new employees and provide ongoing training for all staff Coach, encourage, and hold staff accountable to policies/procedures Communicate with other leaders to setup restaurant shifts for success Help with hiring and evaluations Communicate needs and feedback of staff in leadership meetings Operations Focus on the five critical areas to guest satisfaction: Speed of Service, Cleanliness, Taste of Food, Accuracy, Attentive and Courteous Employees Create work schedules Project future needs for goods, kitchen needs and cleaning products Oversee health code compliance and sanitation standards Seek ways to cut waste and decrease operational costs Vocalize and make sure daily benchmarks are met Oversee cash handling Answer phone Check catering orders Ensure proper hand-washing and food safety procedures are followed Average Rate: $22/ hour (Average rate includes hourly wage + average hourly tip earnings)
    $22 hourly 60d+ ago
  • Sales Floor Lead (Keyholder) Cornelius ReStore

    Habitat Charlotte Region 3.8company rating

    Shift leader job in Cornelius, NC

    Job Details Cornelius ReStore - Cornelius, NC Part-time, Non-Exempt $18.50 Hourly Rotating - Sunday through SaturdayDescription Job Title: Sales Floor Lead (Keyholder) Job Type: Part Time / Non-Exempt - $18.50 per hour - 25 hours per week Schedule: Includes weekends, evenings, and some holidays About Us At Habitat for Humanity of the Charlotte Region, we bring people together to build homes, communities, and hope. Our ReStores play a critical role in supporting our mission by providing sustainable funding through the resale of donated goods. Join our team and be part of a dynamic environment that directly supports affordable housing in our community. Position Summary We're looking for a dedicated Sales Floor Lead (Keyholder) to oversee daily operations of a ReStore department, support sales goals, and provide top-tier customer service. This position plays a key leadership role on the floor, with responsibilities ranging from supervising volunteers to opening and closing the store. Key Responsibilities Lead daily department operations to support overall store sales goals. Provide exceptional customer and donor service. Ensure merchandise and donations are handled safely and efficiently. Operate POS system and handle cash transactions as needed. Support receiving of donated goods at the dock as needed. Supervise volunteers and maintain a safe, clean, and welcoming environment. Open and close the store independently and complete all end-of-day paperwork. Represent Habitat with professionalism and positivity. Ensure compliance with all ReStore and Habitat policies and procedures. Qualifications Qualifications Prior experience operating a POS system. 1+ year of customer service and supervisory or leadership experience preferred. Retail or warehouse experience is a plus. Must have dependable transportation and ability to work a flexible schedule. Skills and Abilities Strong verbal and written communication. Basic computer and math proficiency. Ability to lead and motivate team members and volunteers. Professional, respectful, and team-oriented attitude. Physical Requirements Ability to stand for long periods and move throughout the store. Able to lift up to 50 lbs. unassisted, and up to 70 lbs. with assistance. Willingness to work indoors and outdoors in various weather conditions. Benefits Competitive hourly rate - $18.50 Paid time off Retirement savings plan Mission-driven, inclusive work culture Join us and help build strength, stability, and self-reliance through shelter. Apply today to make a difference with Habitat for Humanity of the Charlotte Region!
    $18.5 hourly 60d+ ago
  • Shift Leader

    Flynn Pizza Hut

    Shift leader job in Archdale, NC

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!** Working at Pizza Hut is about being part of something bigger, having fun, making new friends, while earning extra cash with a flexible schedule. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop your management skills and offer future career success. All you need is the willingness to be great. Sound good? We have Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company, then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $24k-32k yearly est. 60d+ ago
  • Shift Leader

    Professional Restaurant Group

    Shift leader job in Charlotte, NC

    REPORTS TO: General Manager STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements. Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner. Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Actively participates in all Public Safety Foundation initiatives. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Owner any and all issues that may impact our business. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by Manager / Owner. Compensation: $15.00 - $18.00 per hour Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
    $15-18 hourly Auto-Apply 60d+ ago
  • Shift Leader

    3160 Jersey Mike's Berewick

    Shift leader job in Charlotte, NC

    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 60d+ ago
  • Shift Leader

    Salsarita's Fresh Mexican Grill

    Shift leader job in Charlotte, NC

    Salsarita's Fresh Mexican Grill is not just a fast casual Mexican restaurant; we exist to train and develop our teams to be leaders in our restaurants and communities we serve. We provide an all inclusive environment that empowers our most important resource, our PEOPLE. Here are Salsarita's, we know that our people create our success. If you are looking for a fun, energetic brand to grow with, Salsarita's is the right fit for you! We are seeking leaders that want the opportunity to help us create a VIBRANT, profitable, people business with an unapologetic drive for training, development and growth. As a member of the leadership team, you are the core of the business. You are responsible for setting the pace, expectation and energy levels of your team. You must be able to motivate your team, inspire them, and hold them accountable while continually developing your team members. This includes guest experience, food safety, staff development and profitability. Are you high energy, happy, ambitious and motivated? We are committed to hiring dynamic individuals that possess strong leadership and teamwork skills. If that sounds like you, we would love to hear from you!
    $24k-32k yearly est. 60d+ ago
  • Shift Leader

    DHC Plaza Midwood

    Shift leader job in Charlotte, NC

    The Shift Leader is responsible and accountable for all Restaurant activities while on duty. The Shift Leader will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Job Expectations: The Shift Leader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately. Duties: Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination Communicate to their immediate Supervisor when additional training guidance and practice is needed Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity Organize shift schedules for Team Members and monitor attendance, tardiness, and time off Assign duties to specific Team Members based on role and skills Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy Are performance-oriented and performance driven; understand performance expectations and are aware of performance results Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale Communicate Team Member work performance to the Restaurant Management team and appropriately address performance issues Train new and current Team Members on tasks Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team Effectively plan, organize, and implement all daily operational routines and activities Complete all required administrative duties and daily paperwork including required checklists Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team Effectively plan, organize, and implement all daily operational routines and activities Establish an environment of trust to ensure honest, open, and direct communication Role model and set a positive example for the entire Team in all aspects of business and personnel practices Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed Requirements: Current student or high school diploma/GED preferred Must be at least 18 years old and fluent in English Certified in all stations following the DHC Training Program Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and stoop and lift 50 - 75 lbs. comfortably Ability to work in close quarters and around heat Positive attitude while conducting any and all duties Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest's point of view. Effective communicator with co-workers and the Restaurant Management Team Excellent organization, planning, time management, delegation, and problem-solving skills Transportation & Accessibility: Must have reliable transportation to work, a driver's license and proof of insurance Must have telephone or other reliable method of communicating with supervisor and co-workers The co-founder, Dave, a chef trained in Thomas Keller's Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.
    $24k-32k yearly est. 60d+ ago
  • Shift Leader NTest

    Northumb

    Shift leader job in Charlotte, NC

    ←Back to all jobs at Northumb Shift Leader NTest Northumb is an EEO Employer - M/F/Disability/Protected Veteran Status Introduction: We are seeking a reliable and experienced Shift Leader to join our team and oversee the daily operation of our store. The Shift Leader will be responsible for managing and leading a team of employees, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment. Responsibilities: Oversee the daily operation of the store, including managing and leading a team of employees Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized store and adhering to safety protocols Provide excellent customer service, including assisting customers with questions and needs and handling complaints and concerns Monitor and maintain inventory levels, including ordering and restocking as needed Complete daily financial and operational tasks, such as reconciling the register and completing shift reports Other duties as assigned Qualifications: Minimum of 2 years of experience as a shift leader or in a leadership role Strong leadership and communication skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and point-of-sale systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $24k-32k yearly est. 60d+ ago
  • Shift Leader

    3060 Jersey Mike's Stonecrest

    Shift leader job in Charlotte, NC

    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 60d+ ago
  • Shift Lead

    Stoner's Pizza Joint

    Shift leader job in Charlotte, NC

    The Shift Leader will be responsible for directing the overall operation of the restaurant and overseeing a team of employees that deliver exceptional guest service. As the day-to-day operator of the store, the Shift Leader is expected to: Create a positive working environment by fostering teamwork among Team Members through effective training, communication, and relationship building Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management Act as a role model for other Team Members by adhering to all state and federal labor and health laws and upholding the policies and standards of performance and conduct that are set by the Company Work with integrity, honesty, and accountability in all situations Benefits of working for us: Competitive wages Awesome team-oriented environment Lots of potential for growth within the company for those who work hard
    $24k-32k yearly est. 60d+ ago
  • Shift Leader

    3018 Jersey Mike's Johnston Rd

    Shift leader job in Charlotte, NC

    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 60d+ ago
  • Shift Leader

    3194 Jersey Mike's Colony Rd

    Shift leader job in Charlotte, NC

    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 60d+ ago
  • Shift Leader

    3196 Jersey Mike's Albelmarle Rd

    Shift leader job in Charlotte, NC

    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 60d+ ago

Learn more about shift leader jobs

How much does a shift leader earn in Kannapolis, NC?

The average shift leader in Kannapolis, NC earns between $21,000 and $36,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.

Average shift leader salary in Kannapolis, NC

$28,000

What are the biggest employers of Shift Leaders in Kannapolis, NC?

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