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Shift leader jobs in Matthews, NC - 3,000 jobs

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  • Shift Manager

    Buffalo Wild Wings 4.3company rating

    Shift leader job in Monroe, NC

    In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. GAME TIME ENERGY, LIFETIME EXPERIENCE As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests. HOME OF THE GREATEST OF ALL TIMES Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office. Weekly Pay Flexible Schedule Free shift meal and family dining discount* Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests YOU GOT THIS Preferably, you have 2 years of restaurant or bar experience. You are of minimum age to serve alcoholic beverages (or higher, per applicable law). You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills. Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Buffalo Wild Wings, Inc. is an equal opportunity employer. * Subject to availability and certain eligibility requirements.
    $25k-31k yearly est. 3d ago
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  • Assistant Manager

    Carrols Restaurant Group, Inc. 3.9company rating

    Shift leader job in Charlotte, NC

    Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer
    $30k-42k yearly est. 3d ago
  • Team Leader

    Tractor Supply 4.2company rating

    Shift leader job in Monroe, NC

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $35k-47k yearly est. 9d ago
  • Assistant Store Leader of Guest Engagement

    Altar'd State 3.8company rating

    Shift leader job in Charlotte, NC

    167 - Southpark Mall - Charlotte, NCWho Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Guest Engagement leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge, and presenting a clean, well-maintained store environment. Guest Engagement Leaders drive excellence and provide leadership in all aspects of the store with a special focus on development of associates and the guest experience. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Co-conducts and facilitates sales associate and keyholder training Process Engages our guests and make their shopping experience exceptional Makes recommendations on hiring, promotions, and terminations of team members based on performance Coaches to Guest Engagement expectations Manages Mission Monday partnership and events “Butterfly” (manager on duty) - on the floor at all times with zones covered at all times Ensures the fitting room experience is exceptional - outfitting and styling Manages product communication and all product information posted Manages and executes building guest book / logs Leads new associate on-boarding Co-leads floor set and refresh strategy Co-manages payroll and store's financial performance Makes decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team Must be able to lift and carry heavy boxes (up to 30 lbs.) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Co-manages the implementation and/or delegation of all weekly operational and visual objectives Leads associate education on all associate training to ensure consistency in visual excellence Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Effectively communicates merchandise performance observations and offer feedback to the Store Leadership Team Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022
    $34k-51k yearly est. Auto-Apply 4d ago
  • Shift Leader

    Baskin-Robbins 4.0company rating

    Shift leader job in Charlotte, NC

    Apply now!","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9323470"},"date Posted":"2025-09-18T10:58:09.946701+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1234 E. Main Street","address Locality":"Charlotte","address Region":"NC","postal Code":"28226","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader
    $23k-30k yearly est. 60d+ ago
  • Restaurant Team Leads - Shift Leads

    Harriet's Hamburgers

    Shift leader job in Charlotte, NC

    Job Description (Team Leaders/Shift Leads) As a member of the leadership team at Harriet's Hamburgers in Ballantyne, you will play a crucial role in ensuring our team's effectiveness and our business's success. At Harriet's Hamburgers, we strive to select leaders who are hard-working individuals who share our passion for providing exceptional service and hospitality to our guests. At Harriet's Hamburgers, Ballantyne, Team Leaders are responsible for: Opening or closing the store Leading the daily operations of the restaurant Ensuring that food safety and quality assurance standards are met Meeting and exceeding food cost, labor and sales goals Working as a team to grow our business through improvements to speed of service, guest satisfaction, and cleanliness Being passionate about personal growth and growing other leaders Ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, inventory management, team management, and financial accountability. The ideal candidate has excellent communication skills in addition to in-store operational experience. The following qualifications are required: 1-2 year of past Leadership Experience Exceptional organizational skills to manage an operation with many moving parts Impeccable work ethic Passion for Harriet's Hamburgers values Flexible availability including nights and weekends Must be 18 years of age or older Compensation is based on experience and qualifications. Full-time employees receive competitive benefits. Benefits FOR ALL TEAM MEMBERS Career development opportunities - we are growing! Competitive pay + Tip share Paid time off + Wellness time Uniform allowance A collaborative work environment that embraces individuality, encourages idea-sharing, and promotes a fun atmosphere Medical, Dental, Vision Insurance & 401k options to fit your needs Employee Dining Discount Program Join the #BeGoodCrew and earn a Referral Bonus by inviting new members Flexible scheduling and self-paced growth opportunities Expectations Positive Attitude Lead by Example Follow procedures and regulations Commitment to Quality, Speed, Accuracy, Cleanliness, and Attentive and Courteous Service Be Remarkable in Everything you do Take ownership and drive results Act in a manner that gains trust and responsibility Flexibility in availability, Saturday availability is required People Train new employees and provide ongoing training for all staff Coach, encourage, and hold staff accountable to policies/procedures Communicate with other leaders to setup restaurant shifts for success Help with hiring and evaluations Communicate needs and feedback of staff in leadership meetings Operations Focus on the five critical areas to guest satisfaction: Speed of Service, Cleanliness, Taste of Food, Accuracy, Attentive and Courteous Employees Create work schedules Project future needs for goods, kitchen needs and cleaning products Oversee health code compliance and sanitation standards Seek ways to cut waste and decrease operational costs Vocalize and make sure daily benchmarks are met Oversee cash handling Answer phone Check catering orders Ensure proper hand-washing and food safety procedures are followed Average Rate: $22/ hour (Average rate includes hourly wage + average hourly tip earnings)
    $22 hourly 60d+ ago
  • Shift Lead 1

    Leslie's Pool Supplies (DBA

    Shift leader job in Matthews, NC

    DIVE IN TO A NEW CAREER WITH LESLIE'S: Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states-enabling consumers to engage with Leslie's whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. Overview: As a Shift Lead 1 you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop a team and set the expectation of providing excellent customer service as you lead by example. Pay: $15.00 - $17.00 / Hourly Compensation within range to be determined by the applicant's education, experience, knowledge and skills, as well as internal equity and alignment with market data. Responsibilities: * Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L) * Conducted water analysis and mechanical repairs * Increase commercial and residential sales and customer counts * Ensure that the team follows all safety protocols * Identifying new talent to join the team * Maintain a clean, well merchandised, and welcoming environment. * Assist with merchandising and inventory control * Opening and closing store responsibilities that may include the delivery of daily bank deposit Qualifications: * Must be 18 years of age. * High School Diploma or equivalent. * Experience leading a team (preferred) * A valid driver's license with reliable transportation * Ability to achieve placement in the succession program * Excellent communication skills and proficiency with computers * Ability to complete required training within two months of hire * Minimum of one year of retail experience (external) or proven track record in the capacity of a Lead for at least 6 months with successful completed testing on Basic, Intermediate and Advanced training modules (internal). * To qualify for this position, and prior to becoming a key holder, candidates must have successfully completed testing on all required Intermediate training. New hires with managerial experiences of a minimum of six months may be considered for this position. * The ability to lift 50 lbs Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day. #RetailHiring
    $15-17 hourly 6d ago
  • Part - Time Lead Service Valet - Trash Pick Up - Evening Shift

    Valet Living 3.7company rating

    Shift leader job in Charlotte, NC

    Make an Impact. Support the Team. Grow Your Career. We're hiring a Lead Service Valet to help deliver high-quality, consistent trash collection service at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development. It's a critical steppingstone to the Area Leader position and plays a key role in keeping operations running smoothly. When Area Leaders are off duty, you'll step in to lead the team, manage service routes, and address any issues in the field. While some responsibilities are reactive, success in this role depends on your ability to spot trends, solve problems, and keep service levels high. What You'll Get: * Pay: $20.00 per hour * Schedule: Evening shifts, typically Sunday through Thursday, with some flexibility * Company Vehicle and gas card provided What You'll Do: * Cover Area Leader duties during absences and manage assigned service areas * Train and support Service Valets; complete handoffs and onboarding as needed * Conduct audits to assess service quality, safety, and operational efficiency * Fill in on trash collection routes when needed due to absences or high volume * Respond to service issues quickly and escalate complex problems * Identify trends, prevent recurring issues, and recommend process improvements * Provide support across multiple districts as business needs change * Help with container delivery, new client launches, and community events * Maintain positive relationships with peers, leadership, and client contacts * Report safety hazards, equipment issues, and personnel concerns What You'll Bring: * Customer-first mindset with a strong work ethic * Team leadership potential and the drive to grow into a management role * Strong problem-solving, organization, and communication skills * Ability to work independently and adapt to fast-changing environments * Comfortable using company tools and mobile apps Requirements: * Must be at least 18 years old * Authorized to Work in the U.S. * Smartphone with data plan required to use our mobile app (biweekly stipend provided) * Valid driver's license and insured open-bed pickup or trailer-equipped vehicle * Willingness to work outdoors in all weather conditions * Ability to lift to 50 lbs., and walk long distances * Experience in logistics, valet trash, or field services preferred * Flexible availability, including evenings, weekends, holidays, and split shifts Why You'll Love Working with Us: At Valet Living, we don't just provide essential services, we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you'll experience a workplace where leadership is about service, growth is the norm, and every detail matters. * Clear path to leadership and career growth * Active, outdoor work that keeps you energized * Get paid fast with DailyPay * A supportive team that values your impact Excited to grow your career? Apply now and be a vital part of our team! The application window is anticipated to close 60 days from the date the job is posted. Are you a current Valet Living employee? If so, click here to apply. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information. Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
    $20 hourly Auto-Apply 16d ago
  • Shift Lead

    Petretailbrands

    Shift leader job in Matthews, NC

    If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Shift Leads possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents! Our Shift Leads are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible supporting the associate and management team. As a Shift Lead, you'll function as a lead member of the Sales Associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the Sales Associate but also act as “Manager on Duty” when necessary. What's in it for you? Competitive pay Employee discounts Flexible schedule Room for advancement Working with PETS!!! Essential Duties and Responsibilities Sales Leadership Assist customers and leads the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and store performance goals. Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty. Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email. Customer Excellence Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies. Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. Lead and demonstrate engagement with customers using selling and service model. Operations & Team Building Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible. Clean pet enclosures and ensure all animals have appropriate food and water. Support in maintaining the fish system. Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift. Partners with the Store Manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met. Proficient in store opening and closing procedures. Accountable for communicating concerns with gaps in performance to Store Manager or Assistant Store manager so this can be addressed appropriately and in a timely manner. Support the execution of new hire training and merchandising guidelines. Support the execution of community events and partnering with various rescue agencies. Complete tasks and other duties as assigned by store management. Business Insight Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs. Experience, Education, Certifications (List minimum required to enter the role.) Minimum 1 year retail or customer service experience Enjoy working with and around animals. Job Requirement Ability to work a flexible work schedule which will include morning, evenings, weekends and/or holidays. Valid driver's license and access to a motor vehicle preferred. Physical Demands, Working Conditions and Effort of position: Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift. Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering. Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees. Active observation required when merchandising the store. Works in a relatively temperature-stable environment. May occasionally need to work alone. Accidental injuries from pets are possible. Common injuries are slips/trips/falls and strains/sprains due to lifting. Competencies: Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Motivating Others: Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed: makes each individual feel his/her/their work is important; is someone people like working for and with. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results. Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she/they disagree. Compassion: Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others. Time Management: uses his/her/their time effectively and efficiently; values time; concentrates on his/hers/their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities. Delegation: Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed. Pet Supermarket is an equal opportunity employer and Drug Free Work Place.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Production Based Bilingual 1st Shift Lead

    Precision Lumping Services

    Shift leader job in Matthews, NC

    We are seeking a dedicated and experienced Production Lead to oversee our manufacturing operations. The ideal candidate will have a strong background in a manufacturing facility, with hands-on experience in assembly line processes and the ability to lead a team effectively. As a Production Lead, you will play a crucial role in ensuring that production goals are met while maintaining high-quality standards. Duties Supervise and coordinate daily production activities within the assembly line. Train and mentor team members on best practices for fabrication and assembly. Ensure that all safety protocols are followed within the manufacturing environment. Operate and maintain various power tools and hand tools used in the production process. Monitor production output and quality, making adjustments as necessary to meet targets. Collaborate with other departments to streamline processes and improve efficiency. Assist in troubleshooting mechanical issues that arise during production. Maintain accurate records of production metrics and report on performance. Skills Strong mechanical knowledge with the ability to troubleshoot equipment issues. Proficiency in operating forklifts and other warehouse machinery. Experience with fabrication techniques and assembly processes in a factory setting. Familiarity with safety regulations in a manufacturing environment. Ability to work effectively as part of a team while also demonstrating leadership capabilities. Excellent communication skills to facilitate collaboration among team members. Detail-oriented mindset with a focus on maintaining high-quality standards. Join our team as a Production Lead, where your skills will contribute to our commitment to excellence in manufacturing. Job Type: Full-time
    $24k-32k yearly est. 60d+ ago
  • Shift Lead

    Crumbl Matthews

    Shift leader job in Matthews, NC

    Brand Introduction Crumbl is the fastest growing cookie and dessert company in the nation and we offer a fun and inclusive work environment, where you'll get to help us become the best brand in the nation. At Crumbl, our secret ingredient is you! Our Crumbl Crew is the heart and soul of every sweet moment. With their passion, smiles, and dedication, they truly add the perfect finishing touch to every dessert. Join us today and help us on our mission of bringing friends and family together over a box of the best desserts in the world! Our Values Experience - We build experiences that surprise and delight Relationships - we foster meaningful relationships Authenticity - we are authentic and transparent in all we do Innovation - we pursue what's next without fear SUMMARY Shift leads are vital mature crew leaders who are driven and excel at motivating and leading others. The Shift Lead is responsible for supervising daily activities of bakers during a specific shift, ensuring operational excellence. The Shift Lead must be able to perform all duties and responsibilities of a baker at an advanced level, in addition to their assigned tasks. To be a successful Shift Lead, the employee must have excellent leadership and communication skills and possess a passion for excellence. The Shift Lead should be organized, decisive, attentive, and possess a strong understanding of baking techniques. DUTIES AND RESPONSIBILITIES Ensure great customer service at all levels, resolve conflicts or complaints from customers and employees, take client information and ensure that orders deliveries are fulfilled accurately and on time. Take phone calls and ensure proper phone etiquette. Keep appropriate levels of cookies in warmer and ensure adequate stocking and inventory levels. Read, understand, and execute recipes; make dough by measuring and combining ingredients using mixers, blenders, heat sources, scales, and other kitchen equipment. Provide superior customer service by greeting customers, answering questions, making recommendations, accepting orders and payment. Ball dough and decorate using frosting, glazes, fillings, and other toppings to enhance item presentation and display finished product. Perform tests and quality checks on ingredients and finished products, to ensure each item meets food safety and quality controls. Maintain proper storage and quality control of food products, ensuring ingredients have not expired and are within established corporate guidelines. Work quickly while accurately following a recipe. Work with a team to accurately complete tasks. Clean and restock the workstation and ensure all equipment is sanitized and prepared for the next shift. Keep records relating to orders, deliveries, inventory, and production levels. Ensure adequate levels of finished goods and boxes to fill orders. QUALIFICATIONS Leadership experience, considerable knowledge of Crumbl mixing and baking processes and ingredient usage and demonstrated proficiency in supervising and motivating others. Energy, focus, and speed are necessary for success in this role. Excellent customer service skills. Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability. COMPETENCIES Design - translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail. Quantity - meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. Customer Service - manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Quality Management - attention to detail especially when performing quality inspections on ingredients and products; looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Motivation - achieves goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence. SUPERVISOR RESPONSIBILITIES Supervises and oversees the duties of crew members during a specific shift, ensures all crew members are keeping up with their duties and provides assistance if necessary. WORKING CONDITIONS Employee is subject to inside environmental conditions with exposure to excessive heat and noise levels associated with a hectic kitchen environment. Employee is subject to prolonged periods of standing and walking. Work is performed using standard kitchen equipment including but not limited to mixers, blenders, ovens, and scales and point-of-sale terminals. PHYSICAL REQUIREMENTS Must be able to perform the basic life operational skills of climbing, stooping, bending, twisting, kneeling, crouching, reaching, standing, walking, lifting, carrying, handling, grasping, talking, hearing and repetitive motions. Work is generally heavy work requiring employee to frequently lift up to 50 pounds for extended periods. Employee is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, operate a computer terminal, perform extensive reading, and use measurement devices. Hearing is required to perceive information at normal spoken work levels. Employees must use personal protective equipment as required as well as the Crumbl issued uniform. SPECIAL REQUIREMENTS Possession of Food Handlers Certificate, or ability to obtain prior to hire. Legally eligible to work in the United States Age 18 or older
    $24k-32k yearly est. 60d+ ago
  • Shift Leader

    3020 Jersey Mike's Matthews

    Shift leader job in Matthews, NC

    Job Description Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 2d ago
  • Shift Leader

    3147 Jersey Mike's Plantation

    Shift leader job in Matthews, NC

    Job Description Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 11d ago
  • Shift Leader

    Schaefer Plastics Na LLC 3.0company rating

    Shift leader job in Charlotte, NC

    At Schaefer Plastics, we manufacture industry-leading solutions and drive responsible practices toward a sustainable future for generations to come. As a family-owned company since 1937, we are deeply committed to delivering exceptional customer care through high-quality, innovative waste and packaging solutions. Our customers and their satisfaction are paramount to our business; we strive to understand their needs and exceed their expectations at every turn. We excel in injection molding, producing durable waste and recycling carts, and pioneering reusable packaging systems that reduce carbon footprints. Our dynamic and inclusive culture fosters personal and professional growth, making us an ideal employer for career advancement. Position Overview We are seeking an experienced Shift Lead to support the management of manufacturing operations. The position is intended for an experienced supervisor who brings hands-on leadership, strong operational knowledge, and a track record of driving team performance in a manufacturing setting. When the primary Shift Leader takes full command of the shift, ensuring safety, productivity, and quality standards are upheld without interruption. Key Responsibilities Oversee the full scope of shift operations Lead, support, and motivate a team of up to 30 production employees Maintain high standards in safety, product quality, and production output Effectively implement and execute daily production schedules Conduct First Piece and in-process product inspections Monitor workflow, identify issues, and resolve bottlenecks proactively Train and coach team members to meet performance and efficiency goals Ensure timely distribution of materials, tools, and work orders to the line Collaborate with production leadership and provide input on team performance Support continuous improvement initiatives across the shift Qualifications 3+ years of supervisory or shift Lead experience in a manufacturing environment Strong knowledge of production processes; experience in plastics manufacturing is highly desirable High school diploma or equivalent required; technical certifications or training preferred Proven ability to lead teams, troubleshoot operational issues, and ensure compliance with safety standards Proficiency with Microsoft Office and basic computer applications Effective communication and leadership skills with a hands-on, accountable style Why Schaefer Plastics? Competitive compensation and benefits Leadership development and advancement potential A collaborative, inclusive, and safety-first culture A mission-driven company contributing to sustainable practices Ready to lead with confidence-even when you're stepping in? Join Schaefer Plastics and play a pivotal role in keeping our operations running smoothly Schaefer Plastics is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants regardless of race, color, religion, creed, national origin, religion, gender or gender identity/expression, sexual orientation, age, disability, genetic information, military or veteran status, marital status, pregnancy or any other characteristic protected by federal, state or local law.
    $22k-28k yearly est. Auto-Apply 22d ago
  • Shift Lead

    Capriotti's CLT Sandwich

    Shift leader job in Charlotte, NC

    Benefits: Competitive salary Flexible schedule Free food & snacks Free uniforms Benefits/Perks Paid Time Off Employee Assistance Program Health Benefits (if applicable/qualified) Free Meals and Employee Discounts Flexible Schedule Ongoing Training Company OverviewCapriotti's Sandwich Shop is a dynamic, Fast Casual restaurant company with over 100 shops, with an aggressive growth plan. We are currently sourcing for a Shift Lead to be based in one of our Charlotte shops. Capriotti's is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.We are a company that understands that our most important asset is our people! Everyone is valuable, and every contribution counts! Shift Lead Job SummarySharing Our Passion One Sandwich at a Time: Accomplishing Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile. Shift Lead Responsibilities Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests. Contributes to a team environment by recognizing and reinforcing individual and team accomplishments. Follow inventory control procedures and guidelines. Follows all Capriotti's procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift. Assist with labor management costs. Acts with integrity, honesty, and knowledge to promote Capriotti's values and culture. Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift. Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas. Work as a team to prepare for each shift. Ability to manage time effectively while meeting all job responsibilities. Maintains a positive work environment for Team Members and guests during each shift. Shift Lead Qualifications Excellent guest service skills are required. Must be able to take direction and delegate responsibilities. Ability to work in a fast-paced environment. Team-oriented, adaptable, dependable, and strong work ethic. Ability to communicate effectively to help keep all Team Members informed. Flexible schedule; could include nights and weekends. At least 16 years of age. Compensation: $15.00 - $17.50 per hour Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti's was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country. Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
    $15-17.5 hourly Auto-Apply 60d+ ago
  • Shift Leader

    Salsarita's Fresh Mexican Grill

    Shift leader job in Charlotte, NC

    Salsarita's Fresh Mexican Grill is not just a fast casual Mexican restaurant; we exist to train and develop our teams to be leaders in our restaurants and communities we serve. We provide an all inclusive environment that empowers our most important resource, our PEOPLE. Here are Salsarita's, we know that our people create our success. If you are looking for a fun, energetic brand to grow with, Salsarita's is the right fit for you! We are seeking leaders that want the opportunity to help us create a VIBRANT, profitable, people business with an unapologetic drive for training, development and growth. As a member of the leadership team, you are the core of the business. You are responsible for setting the pace, expectation and energy levels of your team. You must be able to motivate your team, inspire them, and hold them accountable while continually developing your team members. This includes guest experience, food safety, staff development and profitability. Are you high energy, happy, ambitious and motivated? We are committed to hiring dynamic individuals that possess strong leadership and teamwork skills. If that sounds like you, we would love to hear from you!
    $24k-32k yearly est. 60d+ ago
  • Shift Leader

    Raydal Hospitality

    Shift leader job in Charlotte, NC

    Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Shift Leaders are an essential part of our restaurant. Our commitment to Fresh, Authentic and Bold (FAB) flavors starts with managing team members and upholding company standards. Quality and consistent dining experiences build the customer loyalty we depend on- and this cannot be accomplished without having reliable team members that are enthusiastic about FAB! The shift leader supports both the Assistant GM and the General Manager in the restaurant. They lead by example and assist employees with daily routines and tasks while maintaining Raydal Hospitality standards. Responsibilities: Responsible for some opening and closing shifts. Uphold safety and sanitation standards. Check and correct prep for that service/day. Maintain labor as per the GM schedule or project sales. Manage and assist to meet ticket time standards, food preparation standards and plating standards. Create a healthy working environment for our employees. Help to achieve sales goals by upselling, table touches and great customer service. Requirements: Minimum of 1-year full-service restaurant leadership experience preferred. Serv Safe certified recommended (we provide training upon hiring). Computer literate and basic Math skills. An ability to identify weaknesses and provide coaching where necessary. Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required. Benefits: Health, vision, dental, accidental, STD, and life insurance plans. Training and development Paid Time Off Referral bonuses for bringing new members to our team.
    $24k-32k yearly est. 10d ago
  • Shift Leader

    3060 Jersey Mike's Stonecrest

    Shift leader job in Charlotte, NC

    Job Description Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 2d ago
  • Shift Leader

    3194 Jersey Mike's Colony Rd

    Shift leader job in Charlotte, NC

    Job Description Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 28d ago
  • Shift Leader

    3130 Jersey Mike's East Blvd

    Shift leader job in Charlotte, NC

    Job Description Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together. "Jersey Mike's "A Sub Above" Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike's experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards • Maintain restaurant that is noticeably cleaner than others • Work in a fast-paced team driven atmosphere • Ability to multitask and work with a sense of urgency • Interface with customers and provide an exceptional experience • Full understanding of the term's accountability and integrity • Key Holder • Perform all tasks related to opening and closing of store • Knows how to bake bread and perform all prep • Manage and lead crew of 2 to 5 people • Proficient in slicing Qualifications for the job: • Education: High school degree or equivalent • 1 Year QSR experience preferred • Other: Must be 18 years or older to operate the slicer • Serve Safe Certification - Food Handler • Must have reliable transportation This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
    $24k-32k yearly est. 18d ago

Learn more about shift leader jobs

How much does a shift leader earn in Matthews, NC?

The average shift leader in Matthews, NC earns between $21,000 and $36,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.

Average shift leader salary in Matthews, NC

$28,000

What are the biggest employers of Shift Leaders in Matthews, NC?

The biggest employers of Shift Leaders in Matthews, NC are:
  1. Chick-fil-A
  2. Papa John's International
  3. Pizza Hut
  4. Walgreens
  5. Zaxby's
  6. Jersey Mike's Subs
  7. Einstein Bros. Bagels
  8. Dunkin Brands
  9. Jet's Pizza Nc010
  10. Insomnia Cookies
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