Shift manager jobs in Miramar, FL - 2,899 jobs

FOOD & BEVERAGE MANAGER Full-Time | On-Site | Reports to: General Manager The Food & Beverage Manager oversees all food and beverage operations across the property-including restaurant service, bars, poolside, beach operations, and event service-ensuring an elevated, seamless, and consistent guest experience. This role drives service standards, operational efficiency, team development, and financial performance in a boutique environment where hands-on leadership and multi-faceted execution are essential. The F&B Manager partners closely with the General Manager to uphold brand vision, maintain profitability, and ensure the highest level of service across all outlets. KEY RESPONSIBILITIESService Excellence & Guest Experience Ensure all outlets deliver refined, warm, and efficient service aligned with luxury standards. Maintain consistent service quality across restaurant, pool, beach, and bar operations. Monitor guest feedback, resolve issues promptly, and lead all service recovery efforts. Oversee VIP amenities, special setups, and all property-wide F&B needs. Drive a culture of hospitality, ensuring every guest interaction reflects the brand. Operational Leadership Direct daily operations for restaurant, bar, pool, and beach service. Lead daily pre-shift meetings, product training, and service briefings. Develop and enforce SOPs, ensuring consistent execution and continuous improvement. Create and manage staff schedules, daily assignments, and labor alignment based on business needs. Oversee opening/closing procedures and ensure operational readiness across all venues. Pool & Beach Oversight Manage all pool and beach attendants and service staff. Ensure smooth operations: towel management, beach chairs, cabanas, and premium setups. Maintain vendor relationships tied to pool/beach service. Enforce safety standards, local compliance, and property guidelines. Staff Management & Development Recruit, hire, train, and develop high-performing F&B teams. Conduct evaluations, performance coaching, and corrective action as necessary. Foster a professional, motivated, service-driven team environment. Partner with HR to ensure compliance with all guidelines, documentation, and training requirements. Financial Management & Cost Control Review daily sales performance and identify revenue opportunities. Monitor beverage costs, inventory levels, and product utilization. Maintain accurate par levels, purchasing controls, and vendor coordination. Collaborate with the Executive Chef and GM on menu updates, pricing strategy, and product mix. Manage labor effectively to meet service expectations and financial targets. Events & Banquets Support planning and execution of private events, buyouts, and group functions. Coordinate staffing, bar setups, service flow, and event-specific requirements. Ensure all event spaces are staged, serviced, and executed according to standards. Leadership, Communication & Brand Standards Act as an influential leader who drives accountability, transparency, and operational ownership. Maintain open communication across departments to ensure cohesive service. Work collaboratively with stakeholders to develop menu concepts, trainings, and improvements. Identify guest needs proactively and implement structured action plans to elevate experience and mitigate risk. QUALIFICATIONS Minimum 3-5 years F&B leadership experience in hotels, resorts, or elevated lifestyle concepts. Strong background managing high-volume, fast-paced service with luxury standards. Experience with POS, OpenTable, Opera, and other hospitality technologies. Proven ability to lead diverse teams, manage budgets, and achieve revenue/expense targets. Knowledge of food and beverage trends, health and safety standards, and compliance requirements. Hands-on, guest-oriented, and solutions-driven approach. Bilingual (English/Spanish) preferred. Must be available to work evenings, weekends, and holidays as needed.

Full Time Onsite General Manager for Luxury Residential in the Downtown Miami area. Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus. MUST HAVE JOB REQUIREMENTS: Commitment and Longevity Luxury Hotel Experience A strong Flexible demeanor Verbally Eloquent (Spanish is not a must but preferred) Capability to work directly with and under direct order of the Board Highly detailed oriented Extremely hands-on Must be a Licensed Community Association Manager DUTIES INCLUDE BUT NOT LIMITED TO: Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures. Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors. Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives. Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board. Oversee expenditures, budget management, reserve studies, reserve investments/funding. Collect and organize all documentation related to Association operations including records/books, documents, correspondence. Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct.. Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements. Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner. Constantly strive for improvements in work process and results to better meet client's expectations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Establish and maintain collaborative working relationships between departments, with coworkers and other members the team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Respond to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary, according to Roberts Rules of Order. Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc.. Organizes time effectively and successfully balances the competing demands of multiple projects. Maintain accurate records, files and communication pertinent to the Association office. Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site. Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required. Possess all knowledge of assets cash balances and availability of funds for projects. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keep up to date equipment maintenance logs, inventory, and update the preventive maintenance manual quarterly. Previous On-Site experience (5+ years) Must possess strong managerial background. Minimum Five (5) years of experience as an on-site Community Association Manager Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance. Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs: Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity. Must have the ability to maintain a professional demeanor and appearance at all times. Strong organizational skills and the ability to work in a fast-paced environment are critical. Knowledge of Jenark, Strongroom and Building-Link

As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead. Our customers expect the same Landscape Workshop experience- “Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept. Key Responsibilities Leadership & Culture Build and sustain a performance-driven, safety-first culture. Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals. Operational Excellence Oversee production schedules, resource planning, and quality control across multiple projects. Maintain labor efficiency and optimize workflows for maximum productivity. Financial & Sales Performance Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth. Partner with your Business Development Manager to drive new sales opportunities and revenue streams. Understand and leverage financial statements to make informed decisions. Customer Satisfaction & Retention Ensure delivery of exceptional service to achieve 90%+ customer retention. Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans. Team Development Recruit, train, and mentor Account Managers, Field Managers, and crews. Identify high-potential team members for advancement and actively develop their careers. Conduct regular performance reviews and provide actionable feedback. Continuous Recruitment Maintain an active recruiting pipeline to meet current and future staffing needs. Qualifications Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation. Sales & Service: Proven success managing customer relationships and driving revenue. Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously. Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions. Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute). Communication: Strong written and verbal communication skills in English. Leadership Mindset: Commitment to developing people both professionally and personally. Why Landscape Workshop? We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.

Assistant General Manager | Ultra-Luxury Residential Condominium Compensation: $95,000 - $95,481 per year Reports To: General Manager The Opportunity: Shaping the Future of Downtown Miami Luxury Are you a hospitality or residential management professional who understands that ultra-luxury is defined by the details? We are seeking an Assistant General Manager to support the leadership of an exclusive, high-end residential tower in the heart of Downtown Miami. In this role, you will be the operational backbone of a sophisticated living environment, ensuring that impeccable property standards meet personalized, high-touch resident service. You will manage a multidisciplinary team to deliver seamless daily operations while fostering a positive, refined atmosphere for our residents. What You Will Own & Execute Operational & Staff Leadership Daily Support: Assist the General Manager in all daily operations to ensure efficiency and policy compliance. Team Supervision: Support the training and oversight of our concierge, front desk, housekeeping, and security teams. Leadership Support: Serve as the acting decision-maker in the General Manager's absence. Resident Experience & Relations Primary Contact: Act as the main point of contact for inquiries and resolution of resident concerns. Service Delivery: Ensure the delivery of personalized, ultra-luxury service standards that exceed resident expectations. Communication: Prepare professional reports and communications for residents, staff, and executive management. Property & Financial Management Property Standards: Coordinate with internal teams and external vendors to maintain aesthetic, functional, and safety standards. Financial Oversight: Contribute to budgeting, expense monitoring, and identifying opportunities for operational efficiency. Vendor Management: Assist in contract management and ensure high-quality delivery from third-party service providers. Project Management: Participate in property improvements, renovations, and the implementation of experience-enhancing technology. Safety & Compliance Emergency Readiness: Implement safety protocols and support comprehensive emergency preparedness and response plans. Governance Oversight: Ensure all operations adhere to local laws, regulations, and specific condominium governance. What You Bring to the Team Education: Bachelor's degree in Hospitality Management, Business Administration, Real Estate, or a related field. Experience: 6 to 10 years of progressive experience in luxury hospitality or high-end residential management, including direct supervisory roles. Expertise: A deep understanding of ultra-luxury service standards and the unique expectations of high-net-worth residents. Soft Skills: Exceptional interpersonal, written, and verbal communication skills, paired with advanced problem-solving abilities. Commitment: Ability to work Monday through Friday, 8:00 a.m. to 5:00 p.m., while remaining on call 24/7 for operational needs. Why You'll Love Working Here Health & Wellness: Comprehensive medical, vision, and dental insurance. Time Off: Paid vacation, paid holidays, and paid sick time. Environment: Work in a high-performing, sophisticated environment at the forefront of the Miami luxury market.

$15-$16 + bonus opportunities Exceptional Benefits Medical, Dental, Vision, and Life Insurance Paid Vacation & Holidays Paid Sick Leave & Short-Term Disability Bonus Incentives 401(k) Retirement Savings with Company Match Tuition Reimbursement Program Career Growth Opportunities, including Store Manager About Us Petro Services, Inc. operates Daily's and Shell convenience stores throughout Southeast Florida. Categories Cashier, Customer Service, Inventory Control, Personnel Management Overview The Assistant Store Manager works closely with the Store Manager to run a convenience store and retail fuel site. Most stores are open 24/7 and management personnel must be available to work a flexible schedule including nights, weekends and holidays. This is a full-time position. Essential Job Functions Perform all functions of the Store Manager in his/her absence Greet guests and process customer transactions Prepare and maintain foodservice and beverage offerings Supervise and assist store associates in daily operations Provide excellent customer service and quickly resolve guest concerns, including credit card issues and equipment malfunctions Assist in recruiting, hiring, and training store personnel Create and submit daily store reports, monitor P&Ls Assist with personnel documentation, such as coaching and counseling Oversee cash handling and verify accounting accuracy Control merchandise and fuel inventories, including monitoring tank gauge systems Travel independently to neighboring locations to collect fuel survey data Assist with ordering, inventory, and merchandise audits Address employee grievances and disputes Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks Implement and maintain health & safety procedures Ensure compliance with all laws, regulations, and company policies Basic Qualifications & Physical Requirements 18+ years of age Valid driver's license & reliable transportation High school diploma or equivalent Authorized to work in the United States Previous leadership experience in a customer service environment Familiarity with inventory management software Verifiable work history Outgoing and friendly demeanor Excellent communication in English (hear, speak, read, and write) Able to safely lift 55 lbs. and carry short distances Able to stand and walk for 8+ consecutive hours Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch Use hands bilaterally & unilaterally Able to withstand extreme temperatures for brief periods, such as when stocking freezers or performing outdoor maintenance Accurately select options from a touch screen monitor Accurately count US currency and make change Basic computer knowledge including email and Microsoft Office programs Multi-task and thrive in a dynamic retail environment Pass a pre-hire drug screen and background check Shell 1828

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Food and Beverage Director is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full-time and part-time position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the F&B Director solicits new sources of revenue, both on and off the venue property. Jungle Island food and beverage business is one third concessions and two thirds catering. The F&B Director is responsible for catering, concessions and gift shop operations. This role pays an annual salary of $98,000-$120,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 3, 2026. Responsibilities Ensure legal, efficient, professional and profitable operation of the assigned venue. Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Final decision-maker on equipment purchases and leases. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as required. Author and amend contracts; authorize terms. Oversee scheduling and labor allocation. Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines. Develops an effective management team. Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work. Evaluates each manager's performance and makes recommendations for their improvement. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains personal relationships with event managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications MA or MS; BA or BS with business-related major; Minimum 5-7 years management experience in food-related or concessions industry. Nationally recognized, advanced food service sanitation training course certification. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Experience in a fast paced catering hall, hotel, convention center or cultural attraction preferred. Accounting minor or credits preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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About Us HEI Hotels and Resorts is excited to welcome another luxury hotel into the portfolio! This sophisticated retreat is overlooking Biscayne Bay and is in walking distance of Brickell's business district. From expansive guest rooms and suites to premium services and amenities, this location offers the perfect destination for guests. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded. Essential Duties and Responsibilities Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication. Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets. Apply yield management techniques and analyze historical data to maximize revenue and profitability. Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability. Conduct market research on competitors' products, services, and pricing to inform strategic business plans. Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value. Build and maintain long-term client relationships, ensuring repeat business. Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities. Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments. Conduct hotel site inspections and client presentations with professionalism and confidence. Participate in trade shows, sales blitzes, and networking events to generate leads. Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution. Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction. Manage A/V equipment as a profit center when applicable. Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events. Monitor market trends, competitor activity, and key client accounts to identify growth opportunities. Perform any other job-related duties as assigned. Qualifications and Skills Prior hospitality experience with specific experience in catering sales is essential. Minimum 1+ year in catering sales required. Experience at a similar size and quality hotel preferred. Proficient in Microsoft Word, Excel, and hotel sales system. Strong sales and revenue management skills, with the ability to train and motivate peers. Knowledge of hotel features, benefits, and competitive landscape. Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences. Strong organizational, problem-solving, and client service skills. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Banquet Staff (P/T) DEPARTMENT: Food & Beverage REPORTS TO: Chef; F & B Supervisor FLSA STATUS: Hourly, Non-Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE Responsible for the physical set up and servicing of catered events. Accountable for sanitation, established service standards and the following of catering function orders. Must be attentive and be able to respond to any guest request in a prompt, efficient manner. ESSENTIAL DUTES AND RESPONSIBILITIES QUALIFICATIONS Obtain assigned workstation at beginning of shift. Set up tables, top chairs and tables for catered events as assigned by the Food & Beverage manager in a timely and efficient manner. Set all glassware silverware, dinnerware, and additional table necessities in a timely manner. Ensure that all catered areas have been left in a sanitary and organized manner. Serve all functions in a professional, courteous, efficient manner. Break down all tables after event. Ensure all guests needs are exceeded by helping as needed. Understand and adhere to ASM Global employee policy and procedures. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE High School degree/GED or equivalent is required. At least one year of experience in a Food & Beverage environment preferred. SKILLS AND ABILITIES Knowledge of etiquette and proper serving procedures Skilled in dealing effectively with patrons in a pleasant and courteous manner. Ability to work long hours in a fast-paced environment. Must have a positive attitude and possess exceptional communication skills. Requires attention to detail and the ability to adapt in dynamic, difficult and stressful situations. Ability to work as a team player. Ability to remain calm and courteous under pressure, especially during busy periods. Ability to adapt to changing circumstances and customer needs while maintaining a high level of professionalism. WORKING CONDITIONS Location: On Site; Charles F. Dodge City Center Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hearing sufficient to clearly hear voices, alarms, bells, and horns. Daily standing for 4 or more hours at a time. Constant standing, walking, stooping. Constant reaching, handling products. Must be able to stand and exert fast paced mobility for extended periods. Must have a good sense of balance. Performing work through repetitive eye/hand coordination. Must be able to work extended and/or irregular hours, weekends, and holidays. Must be able to lift 25 lbs. Noise level in the work environment is usually moderate. This is an 'On-Call' position. There is no guarantee of regular hours. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role - you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at EAST Miami? EAST isn't here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets. Job Overview This role leads a team to create unique and exceptional memories for our guests. We are committed to providing personalized and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role. Key Responsibilities Welcome to the core of what being a Catering Manager is all about! Here's the quick lowdown on what you'll do day-to-day: Drive sales growth by developing and executing strategic plans targeting corporate and social markets, promoting meeting spaces and event packages through presentations, sales calls, and property tours. Build and maintain strong relationships with CVBs, tourism authorities, and industry peers to enhance visibility and attract new business. Respond to client inquiries with tailored proposals, contracts, and event details within 24 hours, secure signed contracts, deposits, and final payments in collaboration with Finance. Lead all aspects of event planning and execution, including: Scheduling and timeline coordination. Food and beverage details. Function room setups and audiovisual needs. Transportation logistics and special requests (e.g., entertainment, décor, vendor insurance). Conduct site inspections, tastings, and entertainment to finalize event details. Clearly communicate event updates and requirements to internal teams to ensure seamless execution. Attend Banquet Event Order (BEO) meetings to address upcoming events and resolve concerns. Use event management software (e.g., Delphi) for account management, planning, and reporting. Review banquet checks for accuracy Process vendor payments with proper documentation and ensure timely billing. Foster repeat business by delivering exceptional service from pre-event planning to post-event follow-up. Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): Must be willing to work flexible schedule n order to accomplish all major responsibilities and tasks Have 2-3 years of banquets or catering experience Reading, writing, and oral proficiency in the English language The Cherries on Top (Nice-to-Haves): Has past managerial experience Able to speak and write in a second language We've kept it short and sweet - just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you. Adaptable Thinkers : You're not just open to change; you thrive on it. The dynamic nature of our environment energizes you. Feedback Enthusiasts : You value open communication and aren't afraid to give or receive feedback to help us all grow together. Passionate Pioneers : You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: Dine at our team Canteen and save on meals! Enjoy COMPLIMENTARY room nights at all of our hotels, who doesn't love to travel? Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups. Enjoy discounts at our restaurants and bars. Speak up & put your own ideas into actions. Think differently! Discounted transportation passes and parking nearby.

Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role - you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at EAST Miami? EAST isn't here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets. Job Overview This role leads a team to create unique and exceptional memories for our guests. We are committed to providing personalized and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role. Key Responsibilities Welcome to the core of what being a Catering Manager is all about! Here's the quick lowdown on what you'll do day-to-day: Drive sales growth by developing and executing strategic plans targeting corporate and social markets, promoting meeting spaces and event packages through presentations, sales calls, and property tours. Build and maintain strong relationships with CVBs, tourism authorities, and industry peers to enhance visibility and attract new business. Respond to client inquiries with tailored proposals, contracts, and event details within 24 hours, secure signed contracts, deposits, and final payments in collaboration with Finance. Lead all aspects of event planning and execution, including: Scheduling and timeline coordination. Food and beverage details. Function room setups and audiovisual needs. Transportation logistics and special requests (e.g., entertainment, décor, vendor insurance). Conduct site inspections, tastings, and entertainment to finalize event details. Clearly communicate event updates and requirements to internal teams to ensure seamless execution. Attend Banquet Event Order (BEO) meetings to address upcoming events and resolve concerns. Use event management software (e.g., Delphi) for account management, planning, and reporting. Review banquet checks for accuracy Process vendor payments with proper documentation and ensure timely billing. Foster repeat business by delivering exceptional service from pre-event planning to post-event follow-up. Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): Must be willing to work flexible schedule n order to accomplish all major responsibilities and tasks Have 2-3 years of banquets or catering experience Reading, writing, and oral proficiency in the English language The Cherries on Top (Nice-to-Haves): Has past managerial experience Able to speak and write in a second language We've kept it short and sweet - just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you. Adaptable Thinkers : You're not just open to change; you thrive on it. The dynamic nature of our environment energizes you. Feedback Enthusiasts : You value open communication and aren't afraid to give or receive feedback to help us all grow together. Passionate Pioneers : You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: Dine at our team Canteen and save on meals! Enjoy COMPLIMENTARY room nights at all of our hotels, who doesn't love to travel? Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups. Enjoy discounts at our restaurants and bars. Speak up & put your own ideas into actions. Think differently! Discounted transportation passes and parking nearby.

MFG is hiring a passionate, driven hospitality leader to maintain the highest standards of hospitality! RESPONSIBILITIES: Work under the direction of the General Manager to manage daily operations of upscale dining restaurant Schedule and appoint tasks and responsibilities to staff as directed by the GM Ensure policies are upheld Offer and inspire exemplary guest service Other responsibilities to ensure ease of operations REQUIREMENTS: Minimum 1-3 years in a management role in the Restaurant/Hospitality Industry Bachelor's degree in Hospitality Management, Business, or related field preferred Culinary certificate or comparable experience working in culinary roles preferred Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team! Must exemplify the highest standards in honesty, integrity, humility and leadership BENEFITS: We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG. Equal Employment Opportunity Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.

Shift Leader Reports To: Restaurant Manager Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7216588"},"date Posted":"2025-09-18T10:58:07.485399+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"4426 Weston Rd.","address Locality":"Fort Lauderdale","address Region":"FL","postal Code":"33331","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Food and Beverage Director is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full-time and part-time position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the F&B Director solicits new sources of revenue, both on and off the venue property. Jungle Island food and beverage business is one third concessions and two thirds catering. The F&B Director is responsible for catering, concessions and gift shop operations. This role pays an annual salary of $98,000-$120,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 3, 2026. About the Venue Jungle Island is the ultimate destination for any type of event. With a variety of indoor and outdoor venues and a dedicated events team, we'll make your event truly extraordinary. Jungle Island is a premier entertainment and events destination. A favorite South Florida landmark since 1936, Jungle Island is located across from the cruise ports, between Downtown Miami and South Beach. From a stroll through tropical landscapes, behind-the-scenes VIP tours and unforgettable interactions with some of the world's most fascinating animals, Jungle Island offers a variety of real-life jungle experiences. Responsibilities Ensure legal, efficient, professional and profitable operation of the assigned venue. Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Final decision-maker on equipment purchases and leases. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as required. Author and amend contracts; authorize terms. Oversee scheduling and labor allocation. Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines. Develops an effective management team. Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work. Evaluates each manager's performance and makes recommendations for their improvement. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains personal relationships with event managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications MA or MS; BA or BS with business-related major; Minimum 5-7 years management experience in food-related or concessions industry. Nationally recognized, advanced food service sanitation training course certification. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Experience in a fast paced catering hall, hotel, convention center or cultural attraction preferred. Accounting minor or credits preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… The primary mission of the Director Food & Beverage, Operations ("DFBO") is to assist the VP of Operations in overseeing all of the global Food & Beverage ("F&B") Operations at Virgin Hotels Americas. The Director F&B, Operations will be responsible for working with the VP, Operations to administer the entire F&B operation, including restaurants, IRD, bars, pop-ups, banqueting and culinary, in a way that fits the cultural experience of Virgin Hotels while maximizing revenues and controlling costs. Particular attention will be paid to the service levels, including translating the Virgin Hotels Tone of Voice into a professional service environment, and the Food & Beverage financial performance of each hotel. At Virgin Hotels, we are focused on the guest experience, whether that is eating in one of our restaurants, ordering room service, or holding a special event at one of our hotels. The HOT DFBO will be responsible for overseeing these responsibilities through the property-level Directors of Food & Beverage and Executive Chefs. The DFBO will also work closely with the property-level Directors of Food & Beverage and Executive Chefs to ensure quality standards are met and reasonable forecast(s)/ budgets are developed and adhered to, so this individual must have strong financial acumen and skills. Teamwork and Communication skills are essential - Divas need not apply. The Virgin Hotels culture, starting with the big guy Sir Richard, is a roll up your sleeves kind of place and at the Virgin Hotels Home Office Team, we jump in wherever needed and work for the long-term success of the business. We are looking for someone who is full of creative ideas and has the ability to motivate a team, as well as possessing strong financial skills and a love of food and beverage. Most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks not listed below in the constant quest to provide "out of this world" customer service experience for our guests: * Ensure that standards, policies and procedures in Food & Beverage areas are adhered to as per Virgin Hotels POS and Audit standards. * Ensures that the Food & Beverage activities are aligned with respective Home Office Team Strategy, and that the Hotel Action Plans have been implemented, to achieve optimal quality guest service and profitability. * Work closely with the VP, Operations with regards to day to day operational needs at both Home Office and the property-level. * Work closely with Marketing to guarantee effective promotion of all Food and Beverage outlets. * Communicate frequently with Food & Beverage and leaders, including both Front and Back of House teams to ensure alignment and on-going two-way communication. * Closely monitor budget performance to ensure profitability of front and back of the house. * Monitor and evaluate all reporting departments in order to ensure the proper planning for short and long-term strategies; monitors and evaluates performance of all outlets and banqueting, in order to facilitate ongoing improvement of operations and financial return. * Support the VP Operations and property teams in the development of the annual operating budgets. Monitor and ensure adherence to the budgets at the property-level through in depth control of monthly P&L results. * Develop and update Virgin Hotels POS, policies and manuals, and ensure compliance to these through regular audits and property checks. * Work with the VP, Ops, and the VP, Entertainment & Brand Partnerships, on identifying relevant liquor sponsorship opportunities and other F&B-related brand partnerships. Front of House Service Excellence * Define and enforce Virgin Hotels' service standards for restaurants, IRD, bars, and event spaces to deliver exceptional guest experiences. * Implement across properties structured upselling strategies for food, beverage, and premium experiences to maximize revenue per guest. * Coordinate and develop training programs for service teams focused on guest engagement, product knowledge, and suggestive selling techniques. * Work closely with on property teams to monitor guest feedback and service audits; lead corrective action plans to maintain top-tier service scores. * Collaborate with Marketing to ensure promotions and special offerings are effectively communicated and executed by service teams. * Align staffing models and scheduling with forecasted demand to optimize labor productivity without compromising service quality. Beverage Program * Design profitable bar programs (cocktails, wine, beer, zero-proof), including pour size standards, recipe specs, and loss prevention. * Update and refresh curated beverage menus to attract inhouse and local clientele, turning bars into independent and profitable venues. * Monitor beverage cost percentages, vendor partnerships, and promotional calendars; ensure compliance with licensing. Culinary Excellence * Establish and maintain a centralized recipe library, allergen declarations, HACCP steps, plating guides, and accurate cost calculations. * Create and enforce SOPs for recipe creation, approval, roll-out, audits, and updates across properties. * Conduct regular chef reviews, tastings, and QA audits to ensure consistency and quality. * Implement and audit food safety programs (HACCP, local health codes, ServSafe), including temperature logs, cleaning schedules, pest control, allergen management, and traceability, ensuring regulatory adherence. * Train culinary and service teams on safe food handling, personal hygiene, cross-contamination prevention, and crisis response (e.g., product recalls). * Drive margin improvement via menu engineering (mix management, portion control, pricing, channel strategy). * Ensure accurate recipe costing (ingredients, yields, waste factors, labor), and maintain target food & beverage cost percentages. * Build seasonal and market-specific menu strategies balancing innovation, feasibility, and profitability. * Align staffing models and scheduling with forecasted demand to optimize labor productivity without compromising service quality. Banqueting & Event Operations * Standardize banquet menus, pack lists, staffing guides, and production plans by event type and scale. * Ensure accurate BEO translation to culinary production and service execution; monitor food safety at scale (hot holding/cold chain). * Optimize pricing, upsell strategies, and add-ons to maximize event profitability. Pre-Opening, Renovation and Relaunching Planning * Work with VP, Operations to coordinate with kitchen designers and consultants, as necessary, and review all aspects of planning and execution for renovation and new projects, including reviewing of layouts, materials and FF&E, as required. * Work directly with VP, Operations on financial analysis for new properties, outlet renovations and relaunching of existing venues to ensure ROI and concept integrity. * Understand practical considerations (cost, budgets, timing, and schedules), critical to the successful execution of these action plans and ensure the plans maximize revenue while staying true to the Virgin Hotels F&B concept. * Work with VP, Operations to design new F&B concepts and ensure each planning step is executed in the pre-opening phases of a hotel or re-launch of a venue. * Collaborate and partner with the property teams to ensure new hotels and new venues are opened successfully. Inventory Control & Procurement * Implement inventory control SOPs: cycle counts, par levels, ordering discipline, receiving standards, variance analysis, waste tracking, park stock, and theft prevention both for Front and Back of the house. * Optimize supplier contracts, rebates, specs, and approved product lists; maintain compliance across properties. * Deploy and monitor systems (inventory/recipe/costing software) to support visibility and accuracy. People & Culture * Lead by example through a "hands on" approach to motivate teammates to excel. * Ensure training and development is embraced by the F&B and Culinary property-level leadership to continually enhance skills and knowledge with the teammates. Work with the People Department on producing content, where necessary. * Build, mentor, and elevate Executive Chefs, F&B Directors, Bar Leaders, and rising talent through structured development plans. * Actively participate in and lead recruitment, talent retention and talent development for the property-level F&B leadership, in order to meet both current and future needs. * Work with People Department on succession plans and inter-company transfer options to ensure the ongoing growth, development and retention of talented teammates with the Virgin Hotels brand and to mitigate the risk in case teammates leave. Systems & Reporting * Work closely with with IT to optimize F&B technology: POS, inventory/recipe costing platforms, temperature monitoring, and procurement tools. * Create dashboards and cadence for reporting KPIs, audit results, corrective actions, and best-practice sharing across properties. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… * Knowledge of and previous experience with financial planning and analysis (budgeting, forecasting, labor planning, margin management). * Strong systems experience (Financial, POS and recipe/inventory software and HMS) * Knowledge of food production and preparation techniques. * Familiarity with effective food service techniques and sales strategies. * Familiarity with the latest in food service equipment. * Exceptional leadership, communication, and cross-functional collaboration; ability to influence property teams and vendors. * Comfortable with 50% travel to support property audits, openings, and training. * Experience in union environments is preferred. Background Must-Haves: * Undergraduate degree in Hospitality Management, Hotel and Restaurant Management, Culinary or Business Administration. * 10+ years progressive F&B leadership in lifestyle, luxury, or upscale hospitality. * Multi-property corporate experience required. * Experience and practical knowledge of kitchen operations, production, and menu development.

Shift Leader Reports To: Restaurant Manager Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7216586"},"date Posted":"2025-09-18T10:58:07.467222+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"901 W State Rd. 84","address Locality":"Fort Lauderdale","address Region":"FL","postal Code":"33315","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… The primary mission of the Director Food & Beverage, Operations (“DFBO”) is to assist the VP of Operations in overseeing all of the global Food & Beverage (“F&B”) Operations at Virgin Hotels Americas. The Director F&B, Operations will be responsible for working with the VP, Operations to administer the entire F&B operation, including restaurants, IRD, bars, pop-ups, banqueting and culinary, in a way that fits the cultural experience of Virgin Hotels while maximizing revenues and controlling costs. Particular attention will be paid to the service levels, including translating the Virgin Hotels Tone of Voice into a professional service environment, and the Food & Beverage financial performance of each hotel. At Virgin Hotels, we are focused on the guest experience, whether that is eating in one of our restaurants, ordering room service, or holding a special event at one of our hotels. The HOT DFBO will be responsible for overseeing these responsibilities through the property-level Directors of Food & Beverage and Executive Chefs. The DFBO will also work closely with the property-level Directors of Food & Beverage and Executive Chefs to ensure quality standards are met and reasonable forecast(s)/ budgets are developed and adhered to, so this individual must have strong financial acumen and skills. Teamwork and Communication skills are essential - Divas need not apply. The Virgin Hotels culture, starting with the big guy Sir Richard, is a roll up your sleeves kind of place and at the Virgin Hotels Home Office Team, we jump in wherever needed and work for the long-term success of the business. We are looking for someone who is full of creative ideas and has the ability to motivate a team, as well as possessing strong financial skills and a love of food and beverage. Most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Ensure that standards, policies and procedures in Food & Beverage areas are adhered to as per Virgin Hotels POS and Audit standards. Ensures that the Food & Beverage activities are aligned with respective Home Office Team Strategy, and that the Hotel Action Plans have been implemented, to achieve optimal quality guest service and profitability. Work closely with the VP, Operations with regards to day to day operational needs at both Home Office and the property-level. Work closely with Marketing to guarantee effective promotion of all Food and Beverage outlets. Communicate frequently with Food & Beverage and leaders, including both Front and Back of House teams to ensure alignment and on-going two-way communication. Closely monitor budget performance to ensure profitability of front and back of the house. Monitor and evaluate all reporting departments in order to ensure the proper planning for short and long-term strategies; monitors and evaluates performance of all outlets and banqueting, in order to facilitate ongoing improvement of operations and financial return. Support the VP Operations and property teams in the development of the annual operating budgets. Monitor and ensure adherence to the budgets at the property-level through in depth control of monthly P&L results. Develop and update Virgin Hotels POS, policies and manuals, and ensure compliance to these through regular audits and property checks. Work with the VP, Ops, and the VP, Entertainment & Brand Partnerships, on identifying relevant liquor sponsorship opportunities and other F&B-related brand partnerships. Front of House Service Excellence Define and enforce Virgin Hotels' service standards for restaurants, IRD, bars, and event spaces to deliver exceptional guest experiences. Implement across properties structured upselling strategies for food, beverage, and premium experiences to maximize revenue per guest. Coordinate and develop training programs for service teams focused on guest engagement, product knowledge, and suggestive selling techniques. Work closely with on property teams to monitor guest feedback and service audits; lead corrective action plans to maintain top-tier service scores. Collaborate with Marketing to ensure promotions and special offerings are effectively communicated and executed by service teams. Align staffing models and scheduling with forecasted demand to optimize labor productivity without compromising service quality. Beverage Program Design profitable bar programs (cocktails, wine, beer, zero-proof), including pour size standards, recipe specs, and loss prevention. Update and refresh curated beverage menus to attract inhouse and local clientele, turning bars into independent and profitable venues. Monitor beverage cost percentages, vendor partnerships, and promotional calendars; ensure compliance with licensing. Culinary Excellence Establish and maintain a centralized recipe library, allergen declarations, HACCP steps, plating guides, and accurate cost calculations. Create and enforce SOPs for recipe creation, approval, roll-out, audits, and updates across properties. Conduct regular chef reviews, tastings, and QA audits to ensure consistency and quality. Implement and audit food safety programs (HACCP, local health codes, ServSafe), including temperature logs, cleaning schedules, pest control, allergen management, and traceability, ensuring regulatory adherence. Train culinary and service teams on safe food handling, personal hygiene, cross-contamination prevention, and crisis response (e.g., product recalls). Drive margin improvement via menu engineering (mix management, portion control, pricing, channel strategy). Ensure accurate recipe costing (ingredients, yields, waste factors, labor), and maintain target food & beverage cost percentages. Build seasonal and market-specific menu strategies balancing innovation, feasibility, and profitability. Align staffing models and scheduling with forecasted demand to optimize labor productivity without compromising service quality. Banqueting & Event Operations Standardize banquet menus, pack lists, staffing guides, and production plans by event type and scale. Ensure accurate BEO translation to culinary production and service execution; monitor food safety at scale (hot holding/cold chain). Optimize pricing, upsell strategies, and add-ons to maximize event profitability. Pre-Opening, Renovation and Relaunching Planning Work with VP, Operations to coordinate with kitchen designers and consultants, as necessary, and review all aspects of planning and execution for renovation and new projects, including reviewing of layouts, materials and FF&E, as required. Work directly with VP, Operations on financial analysis for new properties, outlet renovations and relaunching of existing venues to ensure ROI and concept integrity. Understand practical considerations (cost, budgets, timing, and schedules), critical to the successful execution of these action plans and ensure the plans maximize revenue while staying true to the Virgin Hotels F&B concept. Work with VP, Operations to design new F&B concepts and ensure each planning step is executed in the pre-opening phases of a hotel or re-launch of a venue. Collaborate and partner with the property teams to ensure new hotels and new venues are opened successfully. Inventory Control & Procurement Implement inventory control SOPs: cycle counts, par levels, ordering discipline, receiving standards, variance analysis, waste tracking, park stock, and theft prevention both for Front and Back of the house. Optimize supplier contracts, rebates, specs, and approved product lists; maintain compliance across properties. Deploy and monitor systems (inventory/recipe/costing software) to support visibility and accuracy. People & Culture Lead by example through a “hands on” approach to motivate teammates to excel. Ensure training and development is embraced by the F&B and Culinary property-level leadership to continually enhance skills and knowledge with the teammates. Work with the People Department on producing content, where necessary. Build, mentor, and elevate Executive Chefs, F&B Directors, Bar Leaders, and rising talent through structured development plans. Actively participate in and lead recruitment, talent retention and talent development for the property-level F&B leadership, in order to meet both current and future needs. Work with People Department on succession plans and inter-company transfer options to ensure the ongoing growth, development and retention of talented teammates with the Virgin Hotels brand and to mitigate the risk in case teammates leave. Systems & Reporting Work closely with with IT to optimize F&B technology: POS, inventory/recipe costing platforms, temperature monitoring, and procurement tools. Create dashboards and cadence for reporting KPIs, audit results, corrective actions, and best-practice sharing across properties. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Knowledge of and previous experience with financial planning and analysis (budgeting, forecasting, labor planning, margin management). Strong systems experience (Financial, POS and recipe/inventory software and HMS) Knowledge of food production and preparation techniques. Familiarity with effective food service techniques and sales strategies. Familiarity with the latest in food service equipment. Exceptional leadership, communication, and cross-functional collaboration; ability to influence property teams and vendors. Comfortable with 50% travel to support property audits, openings, and training. Experience in union environments is preferred. Background Must-Haves: Undergraduate degree in Hospitality Management, Hotel and Restaurant Management, Culinary or Business Administration. 10+ years progressive F&B leadership in lifestyle, luxury, or upscale hospitality. Multi-property corporate experience required. Experience and practical knowledge of kitchen operations, production, and menu development.

Shift Leader Reports To: Restaurant Manager Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7216585"},"date Posted":"2025-09-18T10:58:07.455738+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"3280 Davie Blvd","address Locality":"Fort Lauderdale","address Region":"FL","postal Code":"33312","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader