How is Customer Inquiries used?
Zippia reviewed thousands of resumes to understand how customer inquiries is used in different jobs. Explore the list of common job responsibilities related to customer inquiries below:
- Maintained standard operating policies and procedures assisting with inventory, responding to staff and customer inquiries, and managing distribution processes.
- Responded to non-medical customer inquiries through oral and written communication.
- Answered phones and customer inquiries regarding deliveries.
- Address customer inquiries in timely and accuracy fashion.
- Addressed customer inquiries and resolved complaints.
- Address customer inquiries and provide customersatisfaction.
Are Customer Inquiries skills in demand?
Yes, customer inquiries skills are in demand today. Currently, 17,130 job openings list customer inquiries skills as a requirement. The job descriptions that most frequently include customer inquiries skills are fulfillment clerk, garden center employee, and international representative.
How hard is it to learn Customer Inquiries?
Based on the average complexity level of the jobs that use customer inquiries the most: fulfillment clerk, garden center employee, and international representative. The complexity level of these jobs is challenging.
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What jobs can you get with Customer Inquiries skills?
You can get a job as a fulfillment clerk, garden center employee, and international representative with customer inquiries skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with customer inquiries skills.
Fulfillment Clerk
Job description:
In warehouses, a fulfillment clerk is typically in charge of preparing and processing client orders, ensuring accuracy and timeliness. Their responsibilities include handling invoices, locating items from shelves, scanning and packaging orders, updating databases, and assisting in loading and unloading shipments and deliveries. They must also prepare progress reports, monitor stock inventory, and maintain the cleanliness of various areas. Moreover, a fulfillment clerk must maintain an active communication line with co-workers for a smooth and efficient workflow.
- Customer Inquiries
- Customer Issues
- Customer Orders
- Customer Satisfaction
- Customer Service
- Sales Floor
Garden Center Employee
Job description:
Garden center employees are nursery works working in a greenhouse or outdoors. The tasks of employees include planting, growing, watering, and pruning. They stock and organize merchandise on the sales floor and serve as a go-to person for a specific department. It is their job to monitor the sales floor for detained shoplifters and coordinate with the arresting officer for reports. They also explore alternative methods to provide training and communicate information.
- Sales Floor
- Customer Inquiries
- Cleanliness
- Customer Satisfaction
- Data Entry
- HR
International Representative
- Customer Inquiries
- Customer Orders
- Customer Support
- Inbound Calls
- International Travel
- Customer Complaints
Inside Sales Person
- Customer Inquiries
- Strong Customer Service
- Product Knowledge
- Customer Accounts
- Delivery Dates
- Inventory Control
Seasonal Cashier
Job description:
A seasonal cashier is an employee hired for a predetermined time in the retail industry. Seasonal cashiers utilize basic mathematics and computation. They maintain the electronic registers for the payment transactions such as credit cards and cash. It is part of their job to process merchandise by stocking shelves, organizing merchandise, and sorting purchase items. They also evaluate the company's budget inventories, ensuring product requirements. The skills necessary for the job include customer service, attention to detail, and strong communication skills.
- Customer Inquiries
- Quality Customer Service
- Customer Issues
- Sales Floor
- Customer Satisfaction
- Math
Finance Agent
- Term Care
- Customer Inquiries
- Annuities
- Financial Products
- Customer Issues
- Payment Arrangements
Night Supervisor
Job description:
A night supervisor is responsible for managing the hotel's operation during night shift hours, attending to guests' inquiries and requests, and monitoring the staff's performance. Night supervisors maintain the cleanliness and orderliness of the facilities, as well as inspecting the efficiency of hotel tools and equipment, and ensuring the adequacy of hotel stock inventories. They review sales reports, process guests' reservations, and strategize on procedures to boost the company's brand in the market. A night supervisor must have excellent communication and leadership skills, especially on resolving guests' complaints and maximizing the productivity of staff.
- Customer Service
- Cash Handling
- Customer Inquiries
- Leadership
- Store Operations
- Pallets
Head Clerk
- Sales Floor
- Basic Math
- Customer Inquiries
- Cash Management
- Customer Service
- Sales Promotions
Senior Customer Support Technician
- Data Entry
- Direct Supervision
- Customer Inquiries
- Customer Issues
- Customer Support
- Provide Technical Assistance
Reservations Manager
Job description:
A reservation manager is a front-line professional who handles hotel room booking and other tasks. Reservation managers facilitate the sales, bookings, and promotion of the products and services of a company. They quickly respond to phone calls and emails on room booking, apply room blocks, forecast room reservations, and update the arrival checklist. It is part of their job to review room inventory and allocate resources. Usually, they are employed by transportation firms, tour operators, car rental agencies, hotel chains, and travel agencies.
- Reservations
- Data Entry
- Customer Inquiries
- Booking
- Room Inventory
- Payroll
Senior Customer Service Technician
- Customer Complaints
- Customer Support
- Technical Support
- Customer Inquiries
- Technical Troubleshooting
- Inbound Calls
Customer Experience Associate
Job description:
A customer experience associate mostly works in the retail and finance industries. Primarily, they ensure that a customer who patronizes and buys with the company's products and services have a good experience. It is part of their responsibility to pleasantly greeting guests, assisting them in finding products, interacting with customers by asking what service they are looking for, and resolve complaints. In addition, they are always good at communication and trained to interact with customers and ensure customer satisfaction.
- Customer Service
- Customer Inquiries
- Cash Handling
- Customer Expectations
- Product Knowledge
- Data Entry
Personal Banking Representative
Job description:
Personal banking representatives typically earn $39K per year. This position requires a high school diploma or GED at a minimum, but employers prefer a bachelor's degree in finance, business, or a related field. They may also ask for experience in customer service, cash-handling, or banking. Personal banking representatives are required to provide bank client support, assist with account management, process checks, and find products and services that will be the best fit for their clients.
- Bank Products
- Profiling
- Customer Inquiries
- Financial Products
- Financial Services
- Customer Issues
Claims Benefit Specialist
Job description:
Claims and benefits specialists ensure their company's compliance with the internal and external health plan partner processes. The job requires them to be sharp, organized, and able to multitask. They recommend strategies that will improve the processes present in the current trends that they constantly evaluate. These specialists manage portfolios of claims and benefits issues and ensure that they provide the best resolutions that follow the health plan processing guidelines to impress their clients.
- Customer Inquiries
- Appeals
- Medical Terminology
- Routine Claims
- CPT
- Processing Issues
Cage/Vault Supervisor
- Security Procedures
- Cash Handling
- Quality Customer Service
- Customer Inquiries
- ATM
- Inventory Management
Finance Specialist
Job description:
A financial or finance specialist is the person who sells products and services at financial institutions. Finance specialists are financial professionals who use knowledge of accounting, tax laws, and finance for financial assistance. They may assist clients with corporate or personal finances. The primary skills they must have include interpersonal skills, formal accounting, excellent communication skills, management experience, and financial reporting. They should be equipped with vital customer service and analytical skills.
- Customer Service
- Phone Calls
- Cash Handling
- Customer Inquiries
- Patients
- Financial Reports
Telephone Representative
- Outbound Calls
- Inbound Calls
- Customer Inquiries
- Telephone Calls
- Credit Card Payments
- Customer Interaction
Sales Operations Coordinator
Job description:
A sales operations coordinator is responsible for supporting the sales department in selling goods and services to existing and prospective clients. Sales operations coordinators suggest efficient marketing techniques to promote services to the market and gain more revenue resources by identifying business opportunities according to market demands. They also serve as a point of contact for customers with inquiries and concerns, as well as resolving complaints immediately. A sales operations coordinator analyzes sales data to develop solutions to enhance the company's brand image.
- Sales Operations
- Inbound Inquiries
- Customer Inquiries
- Telemarketing
- Inventory Control
- Sales Revenue
Customer Resolution Specialist
Job description:
A customer resolution specialist works to resolve account issues and escalate unresolved complaints to management. Although their duties depend upon their industry or organization of employment, they are usually responsible for conducting market research and analysis to develop plans and solutions, coordinating with vendors and distributors, processing documents, maintaining records of all transactions, and monitoring progress to ensure efficiency and client satisfaction. Additionally, as a customer resolution specialist, it is essential to keep a transparent communication line with other team members.
- Customer Complaints
- Customer Inquiries
- Billing Issues
- Conflict Resolution
- Inbound Calls
- Outbound Calls
Phone Banker
Job description:
As the name entails, phone bankers work for banks, financial institutions, or even at call centers whose primary job is to assist banking customers' needs and inquiries via telephone. Their duties and responsibilities may include handling concerns about bank transactions, keeping customers informed of bank policies and procedures, and processing financial applications. They also help maintain customer retention and satisfaction, participating in marketing campaigns, sales development activities, and referral programs. Phone bankers may do some administrative tasks as needed.
- Customer Service
- Customer Inquiries
- Compliance Guidelines
- Bank Products
- Computer System
- Treasury
How much can you earn with Customer Inquiries skills?
You can earn up to $25,128 a year with customer inquiries skills if you become a fulfillment clerk, the highest-paying job that requires customer inquiries skills. Garden center employees can earn the second-highest salary among jobs that use Python, $28,946 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Fulfillment Clerk | $25,128 | $12 |
| Garden Center Employee | $28,946 | $14 |
| International Representative | $90,362 | $43 |
| Inside Sales Person | $47,610 | $23 |
| Seasonal Cashier | $29,678 | $14 |
Companies using Customer Inquiries in 2025
The top companies that look for employees with customer inquiries skills are Dollar Tree, Family Dollar, and Robert Half. In the millions of job postings we reviewed, these companies mention customer inquiries skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | Dollar Tree | 24% | 8,969 |
| 2 | Family Dollar | 15% | 7,414 |
| 3 | Robert Half | 7% | 8,430 |
| 4 | Woodforest Financial Group Inc | 7% | 831 |
| 5 | First Cash Financial Services | 5% | 1,089 |
Departments using Customer Inquiries
| Department | Average salary |
|---|---|
| Finance | $65,470 |