Top 20 companies that use Front Desk

2. H&R Block

How H&R Block uses Front Desk:

• Front desk, scheduling, customers service.
• Handled front desk operations dealing first hand with the customers and doing secretary work.
• Managed the front desk along with a high volume of incoming calls.

Most common skills for H&R Block:

• Tax Returns
• IRS
• Customer Service
• Bank Deposits
• Schedule Appointments
• Tax Professionals

3. Hilton

How Hilton uses Front Desk:

• Rotated though all departments of the hotel: Front Desk, Night Audit, Breakfast, Housekeeping, and Laundry.
• Front Desk knowledge of OnQ.
• Oversee and perform the daily operations of the front desk, housekeeping and associated departments to ensure productivity and success.

Most common skills for Hilton:

• Front Desk
• Customer Service
• Guest Satisfaction
• Guest Rooms
• Guest Complaints
• Reservations

4. Marriott International

How Marriott International uses Front Desk:

• Analyzed and maintained front desk logs to create marketing reports utilized for tracking purposes in Excel.
• Front desk responsibilities are as follows.
• Coordinated guest service requests and issues with Front Desk, Engineering and Housekeeping departments.

Most common skills for Marriott International:

• Marriott
• Guest Satisfaction
• Customer Service
• Front Desk
• Reservations
• Inbound Calls

5. Massage Envy

How Massage Envy uses Front Desk:

• Monitor and manage courtesy and professionalism of front desk associates.
• Conducted interviews, intake and training for front desk associates and licensed massage therapists.
• Maintain a professional front desk area, check guest in and out of appointment.

Most common skills for Massage Envy:

• Sales Associates
• Membership Sales
• Front Desk
• Customer Service
• Customer Complaints
• Cleanliness

6. Extra Space Storage

Most common skills for Extra Space Storage:

• Bank Deposits
• Customer Service
• Real Estate
• Customer Complaints
• Internal Audit
• SSAS

7. Aimbridge Hospitality

Most common skills for Aimbridge Hospitality:

• Property Management System
• Dishwashers
• RFP
• Client Relationships
• Financial Transactions
• Room Assignments

8. Select Medical

Most common skills for Select Medical:

• Business Relationships
• MDS
• Patients
• PTA
• Speech Therapy
• Patient Accounts

9. Highgate Hotels

Most common skills for Highgate Hotels:

• Cleanliness
• PET
• Guest Satisfaction
• Beverage Operations
• Revenue Management
• Database Management

10. Extended Stay America

How Extended Stay America uses Front Desk:

• Front desk and laundry at night.
• Maintained and organize work area and clean model, lobby and Front Desk area daily.
• Maintain upscale environment for all hotel guests and conference patrons Train and monitor new hires in daily front desk processes and operations

Most common skills for Extended Stay America:

• Guest Satisfaction
• Front Desk
• Greeting Guests
• Cleanliness
• Room Availability
• Guest Rooms

11. Stretch Zone

12. Hersha Hospitality

How Hersha Hospitality uses Front Desk:

• Update computer throughout the day and communicate with the front desk staff effectively to maintain correct room status.

Most common skills for Hersha Hospitality:

• Technical Issues
• Expense Reports
• Plumbing
• Guest Rooms
• VIP
• Drill Press

13. Goldfish Swim School

How Goldfish Swim School uses Front Desk:

• Swim Instructor/Front Desk - Clarkston, MI
• Clean up teach children to swimm,lifegaurd, front desk

Most common skills for Goldfish Swim School:

• Safety Rules
• Front Desk
• Product Knowledge
• Water Safety
• Phone Calls

14. Concord Hospitality

How Concord Hospitality uses Front Desk:

• Worked as front desk agent.

Most common skills for Concord Hospitality:

• Stoves
• Guest Complaints
• Clean Linen
• Guest Relations
• Customer Orders
• Network Issues

15. Sonesta Hotels

How Sonesta Hotels uses Front Desk:

• Started working as a Front Desk Supervisor, but after 3 months I was transferred to Accounting Dept.

Most common skills for Sonesta Hotels:

• Culinary
• Micros
• Cleanliness
• Guest Satisfaction
• Sales Associates
• Project Scope

16. Orangetheory Fitness

How Orangetheory Fitness uses Front Desk:

• Maintained an organized and clean lobby/front desk area.
• Created and delivered all warning, coach reports and write ups of front desk staff.

Most common skills for Orangetheory Fitness:

• Heart Rate
• Lead Generation
• Sales Process
• Customer Service
• Telephone Inquiries
• Membership Sales

17. Crunch Fitness

How Crunch Fitness uses Front Desk:

• Hire, train, and schedule staff for Front Desk, Child Care, and Maintenance.
• Manage front desk teams, schedule weekly roster, while building a strong community.
• Work with front desk staff regarding membership events and marketing.

Most common skills for Crunch Fitness:

• Front Desk
• Instagram
• Sales Process
• Payroll
• Program Design
• Telephone Inquiries

18. Affordable Care

How Affordable Care uses Front Desk:

• Front desk duties; Answering phone calls and answers any questions about our services.
• Cross-trained as front desk receptionist; assisting with charting, scheduling and confirming appointments.
• Provide fill-in needs for front desk auxiliary and dental assistant support.

Most common skills for Affordable Care:

• Dentures
• Oral Surgery
• Front Desk
• Health Insurance
• Dental Services
• CPR

19. Robert Half

How Robert Half uses Front Desk:

• Assisted in front desk reception with knowledge of opening and closing procedures while greeting and announcing visitors in a courteous manner.
• Support office functions at front desk.
• Orchestrate personnel files to ensure compliance Front Desk Coordinator.

Most common skills for Robert Half:

• Customer Service
• Expense Reports
• Payroll
• Journal Entries
• Data Entry
• QuickBooks

20. F45 Training