Strong Customer Service jobs near me - 935 jobs

Orthopedic Foot & Ankle Center (OFAC) in Worthington, OH is seeking a PRN (as needed) Licensed Physical Therapist for our outpatient rehab clinic. At OFAC, our licensed physical therapists provide integrated, state-of-the-art physical therapy care and rehabilitation to our patients. As a part of our team, you will have immediate access to referral sources, patient records, imaging studies, and more, allowing for optimal patient care and recovery. Our therapists become an intimate part of our team and work closely with Board Certified Orthopedic surgeons to design diagnostic specific, evidence-based protocols, driving optimal outcomes in the areas of Physical Therapy. Position Summary: Provide efficient, quality-oriented physical therapy patient care through an individualized program, including assessment, treatment, planning, implementation, a home exercise program, education, and communication to maximize the patient's progress toward achieving functional goals. Responsibilities and Duties: Ability to project a professional image. Knowledge of regulatory standards and compliance requirements. Ability to identify and implement components of the physical therapy process. Identify learning needs and teach patients and families. Ability to communicate and collaborate with a variety of teams and individuals. Working knowledge and ability to apply professional standards of practice in job situations. Strong organizational, prioritizing, and analytical skills. Strong customer service. Ability to make independent decisions when circumstances warrant. Working knowledge of personal computer and software applications used in job functions. Additional Qualifications/Skills as outlined in the full job description. Minimum Qualifications: Bachelors, Masters, or Doctoral degree in physical therapy as evidenced by college diploma. Current, unencumbered, active license to practice as a Physical Therapist in the state of Ohio. Physicians Rehab Solution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position requires a background check upon acceptance. Req # 3415

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Job Details: • Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests. • Provides immediate assistance and problem resolution, whenever possible for service inquiries concerning utilization and information regarding all computer systems applications, • telephony and paging systems, personal computers and mobile devices. Qualifications • Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. • Experience with Windows 7 and Office 2010 required; Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Additional Information Kushal kumar IT Recruiter US Tech Solutions Phone No. # ************

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Customer Service Representative to join us in our mission to save lives and prevent injuries. Position Highlights: Responsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in NSC courses by registering their information and processing credit card payments over the phone. Also responsible for entering student and class records into the system to ensure accurate reporting. Scope / Accountabilities State Programs, Traffic Court Programs 25-30 courses/products supported in different formats (e.g., online, in-person classroom) What You'll Do: Effectively conduct inbound customer service calls from multiple program queues meeting defined performance metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements. Use call flows, reference materials, and program training to identify issues, apply problem-solving skills, and appropriately handle customer inquiries. Apply empathy, listening, and service techniques to defuse situations and avoid call escalation. Provide specific and unique program/schedule information accurately to customers. Efficiently communicate through chat and email to research and resolve enrollment/completion issues. Accurately input student data and process live credit card payments while maintaining PII and PCI compliance. Clearly and concisely document customer interactions with account notes in business systems. Respond to customer messages; place outbound calls to customers to answer general questions, complete registration, or process other routine transactions. Consistently promote self-service options and customer engagement to meet team goals. Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution. Promptly process returned mail-in business systems to reduce costs associated with outdated address data. Complete other duties as assigned. We're Looking for Someone with: High school diploma and at least 2 years of relevant customer service or call center experience. Strong customer service and team orientation. Data entry accuracy and integrity. Bilingual (English/Spanish/Portuguese) a must. Bachelor's degree preferred. Experience with Microsoft Office is a plus. Hourly rate - $19.50/hr This is a remote position. Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Student loan pay-down Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way! NSC is an equal-opportunity employer.

JOB TITLE: Driver- Plant Services OOT REPORTS TO: Fleet Manager SCHEDULE: Rotation Schedule, Days/Nights/Weekends/Travel required COMPENSATION: Hourly. Commensurate with skills and experience. RESPONSIBILITIES Follow delivery instructions, and maintain compliance with all DOT, company and customer safety and operational policies and procedures Properly load and unload product at various customer locations in a professional, courteous, timely, safe, and efficient manner Refuel customer fleet vehicles, generators, compressors and plant equipment as needed Meeting scheduled delivery times and ensure proper fuel is delivered Connect and disconnect hoses, operating pumps and valves for loading and unloading Use onboard technology as instructed (Smartlogix, Samsara) Complete paperwork accurately and timely Comply with Reladyne's accident and incident reporting procedures for accidents and spills Other related tasks as assigned by manager Dedicated plant work, filling generators, cranes, etc. within the plant and mainstream fueling BASIC REQUIREMENTS Minimum age 23 Valid class A or B license with hazmat and tanker endorsements, a good driving record and a good understanding of DOT regulations Must have at least one year of experience hauling liquid bulk in a tanker trailer or bobtail Must be able to be clean shaven when needed Must be able to pass background screening including DISA, Customer Required, and Criminal Stable employment history May be required to lift objects weighing 50 pounds Must be able to work nights, weekends & a rotation schedule for 3 weeks or more at a time Some mechanical and electrical aptitude Professional appearance and demeanor Must be able to read, speak, write and communicate using the English language well enough to perform the job functions Must be able to work overtime, nights, weekends, and travel overnight for an extended period of time Ability to work in extreme weather conditions and for 12 to 18 hours per day Must be able to use three points of access getting in and out of the tractor, multiple times a day Must be able to climb up steps to verify tank compartments as needed Must be able to work safely in uneven or muddy surfaces Strong customer service skills, and the ability to effectively prioritize, multi-task, manage time, organize and execute tasks in a high-pressure environment PREFERRED Carded drivers Experience hauling fuel in tanker truck or bobtail Equal Opportunity Employer/Disability/Veterans RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us

Are you self-motivated and eager to unleash your full career potential? ServiceLink is in search of a candidate uniquely qualified with the ideal blend of experience and talent to fill the position of Client Services Manager. The successful candidate will possess sound judgment, the ability to build and maintain meaningful business relationships, and exceptional customer service and communication skills. If you are confident in your ability to strengthen the reputation of trust and confidence we hold among our clients, we invite you to apply today. This is an exciting time to become a part of ServiceLink, where the demand for exceptional performance is rewarded with unlimited opportunities for rapid career progression. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Manage and oversee all Customer Service pipelines in alignment with team goals/metrics · Meet with employees, clients, and senior management to drive engagement, performance, and client satisfaction · Resolve Escalations/Issues and propose solutions to improve performance, productivity, and client relationships · Have primarily responsibility for all client escalations, client calls, audit requests, and managing the day to day operations in customer service WHO YOU ARE You possess … · A confident understanding of the mortgage services industry and strong customer service skills and mentality · A penchant for excellence. You will use your strong attention to detail and relationship skills to maintain the trust and confidence of our Clients · The ability to multitask in a fast paced environment, especially the ability to work in multiple systems at once. · Exceptional written and verbal communication skills · Strong organizational skills and sense of urgency · Superior analytical skills to proactively identify trends and make independent, sound decisions for the business · Ability to think outside the box and present solutions to problems identified · Superior skills with Microsoft Office, most notably Excel and Power Point · Follow through skills - extremely important to follow through and close the loop on all items outstanding · The ability to quickly learn new skills, processes and procedures Responsibilities · Manage OT, shifts, and PTO to ensure consistent queue coverage daily, including evenings, weekends, and holidays · Maintain and improve individual and team productivity and quality goals/metrics · Drive strong team engagement through recurring one-on-ones, team meetings, and offsite/onsite/virtual activities · Create and implement employee developmemt plans to enhance cross-training, productivity, and quality · Analyze the pipeline on a daily basis and understand trends for improvement · Manage performance decks, action plans, SOPs, and all other reporting needed · Participate in client calls, client audits, and site visits (as needed) · Oversee and facilitate swift resolution to client escalations - Urgency is key · Conduct team meetings and team training on a recurring basis · Coordinate meetings and improvement plans with other departments to improve your overall customer performance · Propose solutions, processes, and team initiatives to enhance performance or solve business problems · Participate in technology projects, BRD creation, and UAT initiatives · Ensure that we are meeting and exceeding all customer expectations - SLAs, scorecards, reporting deadlines, and ad hoc requests · Coordinate with AVP and VP to manage appropriate staffing levels, conduct interviews, and hire staff as needed. · Ensure appropriate escalation paths are followed · Communicate regularly with Senior Management on team/department protocols and improvements needed · Create and maintain a positive, productive and professional working relationship with vendors, Clients and all internal departments. · Maintain compliance with State and Industry Regulations including Appraisal Independence and following all of the SL compliance requirements. · Perform all other duties as assigned. Qualifications · 5 Years minimum of Customer Service Management Experience · College Degree Preferred · Prior experience in Valuations with working knowledge of standard appraisal practices and procedures including USPAP. · Knowledge of office processes, procedures, and technology. Experience in directing project and team activities. · Exceptional analytical and problem solving skills · Exceptional customer service, communication, and writing skills · Ability to read, write, and maintain operational reports and workflows. · Extreme attention to organization and planning skills · Concentrated attention to detail and assertive leader qualities. · Dedication to employee training and mentoring. We can recommend jobs specifically for you! Click here to get started.

Nationwide Hotel and Conference Center, located in Lewis Center, Ohio, is searching for an Executive Chef to join our team! Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites to delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events Job Summary: The Executive Chef is responsible for leading the overall culinary direction of the property. This includes menu planning, recipe development, food production, and inventory management, while maintaining strict adherence to budgeted food and labor costs. The role requires strong leadership, creativity, and organizational skills to ensure excellence in product quality, consistency, and presentation. The Executive Chef will also be responsible for recruiting, training, mentoring, and developing a high-performing culinary and stewarding team. Essential Functions: Provide leadership and oversight of all culinary operations, ensuring accurate and timely production for catering, restaurants, conference services, pub, room service, and employee dining. Monitor industry trends, competitive offerings, and evolving guest needs to recommend and implement innovative menus, services, and operational improvements. Design daily, seasonal, and event-specific menus to maximize guest satisfaction and revenue opportunities. Collaborate with clients as needed to deliver customized culinary experiences. Establish and enforce standards for quality, presentation, portioning, and consistency across all outlets. Train, mentor, and supervise staff on menu execution, new recipes, and culinary techniques, with ongoing evaluation of performance. Develop training and career progression plans to support team member growth. Oversee kitchen operations, including equipment maintenance, sanitation, and safety compliance across all culinary and stewarding areas. Conduct regular inspections to ensure compliance with hotel standards, state health codes, and safety regulations. Manage food and labor costs through accurate forecasting, scheduling, and inventory control. Recruit, hire, train, and develop team members while fostering a culture of accountability, recognition, and professional growth. Prepare and submit reports in accordance with company requirements. Lead and participate in daily, weekly, and monthly meetings to align with organizational goals. Serve as a member of the Executive Committee, actively contributing to overall property leadership. Perform additional duties as assigned by senior management. Physical Requirements: Ability to work in extreme temperatures and high-pressure kitchen environments. Ability to stand and walk for extended periods. Ability to lift up to 25 lbs. regularly and up to 55 lbs. occasionally; as Manager on Duty (MOD), may be required to exert up to 100 lbs. of force. Requires manual dexterity for equipment operation and the ability to perform repetitive motions, bending, climbing, and lifting. Must possess full range of vision, hearing, and communication abilities. Experience, Education, Qualifications and Skills: Minimum of 2 years' experience as an Executive Chef or Executive Sous Chef in a multi-outlet, upscale, full-service operation with annual food and beverage revenue of $4M or more. Culinary degree from an accredited institution and/or ACF Executive Chef certification preferred. Demonstrated expertise in menu creation, recipe development, and food presentation. Proven ability to manage food and labor costs within budget. Exceptional organizational, communication, and leadership skills. Strong financial acumen, including cost control and forecasting. Proficiency with basic computer applications and culinary management systems. Strong customer service orientation with the ability to build positive guest and client relationships. Travel: This position requires the successful candidate to have a valid Ohio Driver's license. The successful candidate would have to provide proof that s/he has a valid driver's license upon being hired. Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Step into a role where your communication skills and calm demeanor make a real difference every day. As a Legal Case Status Coordinator with Job Duck, you'll be the steady point of contact for clients, helping them feel supported and informed while attorneys focus on their cases. You'll coordinate court dates, manage case statuses, and ensure attorneys have the right documents and instructions before heading to court. This position is perfect for someone who enjoys solving problems independently, thrives in fast-paced environments, and brings empathy and professionalism to every interaction. If you're resourceful, tech-savvy, and comfortable working with clients in distress, you'll find this role both rewarding and impactful. • Monthly Salary Range: 1,150 to 1,220 USD Responsibilities include, but are not limited to: Respond to inquiries with professionalism and care Organize and confirm court dates for attorneys Act as a buffer between clients and attorneys, managing expectations and flow of information Serve as the primary contact for clients, offering clear and compassionate communication Check case statuses with courts and filing services Share instructions and necessary documents for court appearances Manage daily call volume as needed Requirements: 1-2 years of experience in customer support inside a law firm Excellent communication skills in both English and Spanish Strong customer service or client-facing background required Familiarity with assisting clients with legal cases is preferred Ability to work independently and manage tasks without constant supervision Solid writing and organizational abilities Key Skills Clear and confident communication Strong customer service instincts are a must Ability to follow detailed instructions is a must Proactivity is a must Independent thinking and problem-solving Calm and composed under pressure Professional presence and reliability Common sense and attention to detail Tech-savvy Patient and empathetic Self-directed and resourceful Software: CRM familiarity is a plus, OpenPhone, Slack, Google Suite, Dropbox Expected call volume: Some calls involved Working Schedule: Monday to Friday Location: Remote || PST (Pacific Standard Time) Work Shift: 8:00 AM - 5:00 PM [PST][PDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Job Title: Regional Sourcing Associate Reports to: Regional Sourcing Manager Department Name: Strategic Sourcing Job Type: Full Time, Non-Exempt Pay Range: $20 - $23/hr. (Actual compensation is commensurate with job related knowledge, skills, experience, etc.) Position Summary The Regional Souring Associate is responsible for procuring new services, investigating service-related issues, billing issues and other escalations relating to the vendors. Reporting to the Regional Sourcing Manager, you will play a crucial role in supporting the Regional Sourcing function within an assigned territory to build in-depth relationships with vendor partners across Rubicon's hauler network. You will collaborate with Account Management departments to source for appropriate resources that align with our partners' business needs. Essential Duties & Key Responsibilities * Address any service requests within the required service level agreements. * Develop, maintain, and continuously seek to improve all vendor relations. * Work with the Account Management teams to manage hauler performance according to contractual obligations. * Provide problem-solving resources and solutions to complex vendor issues. * Determine problems that demand immediate promotion to direct supervisor. * Resolve invoice questions and investigate payment issues with haulers. * Support the gathering and maintenance of hauler intelligence (pricing, market condition, location, and services, etc.). * Respond proactively to hauler inquiries and concerns. * Partner with other departments to identify and to drive continuous improvement in the waste hauler network and processes. * Ability to travel and/or work onsite as needed. * Performs other duties as assigned or apparent. Supervisory Responsibilities: * This job has no supervisory responsibilities. Experience & Qualifications: * High school diploma/GED required. * Bachelor's degree preferred, but not required. * 2+ years of experience in a professional setting, hauler relationship management experience preferred. * Strong verbal and written communication skills, ability to communicate effectively with supervisors, employees, customers and business partners. * Strong organizational and analytical skills. * Willingness to cooperate with haulers and management to resolve any issues that may arise. * Strong knowledge of MS office skills (Word, Excel, PowerPoint). * Demonstrated ability to work well as part of a team. * Strong organizational skills with the ability to manage multiple priorities and deadlines. * Exceptional interpersonal skills, with the ability to interface effectively with external and internal stakeholders at all levels of the organization. * Strong customer service orientation with the ability to handle inquiries and requests efficiently and professionally. * A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion. * Travel and/or onsite work will be on an as needed basis. Physical Demands and Working Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. * While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time. * Frequent use of a computer requires fine motor skills and hand-eye coordination. * Ability to sit for extended periods while working from home or a designated workspace. * Ability to perform tasks that require sustained attention and focus. * Occasional lifting of materials up to 25 pounds. * Travel to attend team meetings may be required. * To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work. The company laptop will be provided. * A quiet, distraction-free workspace is required for maintaining productivity. * Collaboration with team members may occur through virtual meetings and communication platforms. About Rubicon Rubicon is a digital marketplace for waste and recycling, and provider of innovative software-based solutions to businesses and governments. Rubicon has created a new industry standard by using technology to drive environmental innovation. The company helps turn businesses into more sustainable enterprises, and neighborhoods into greener and smarter places to live and work. Rubicon helps its partners find economic value in their waste streams and confidently execute on their sustainability goals. Rubicon is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace. Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for Environmental Social and Governance (ESG) both internally and externally to help grow the Company's ESG objectives. * Environment: Contribute, measurably, to Rubicon's carbon reduction goal and circular economy efforts * Social: Support Rubicon's efforts to cultivate/promote racial and gender equity * Governance: Advance Rubicon's commitment to best-in-class governance practices

Our Client is currently seeking a full-time Legal Secretary for the downtown Columbus office. The Legal Secretary should have experience working in litigation and will coordinate legal activities for attorneys by performing a variety of legal duties such as scheduling hearings, preparing legal documents and correspondence including tables of content and tables of authority, e-filing, docketing cases and maintaining court dockets and diaries, and providing information and direction to others. Job Duties Include: Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and coordinating case preparation. Assists attorney by reading, researching, reviewing, verifying, and routing correspondence, reports and legal documents; drafting letters and documents; collecting and analyzing information; initiating telecommunications; organizing client conferences, and attorney meetings; scheduling couriers, court reporters, expert witnesses, and other special functions; Maintains attorney calendar by planning and scheduling conferences, teleconferences, dispositions, and travel; recording and monitoring court appearance dates, pleadings, and filing requirements; Represents attorney by communicating and obtaining information when requested; following-up on delegated assignments; knowing when to act and when to refer matters to attorney. Inputting attorney billable time and reimbursable expenses; preparing invoices under attorney direction; tracking payments as requested; Provides historical reference by utilizing filing and retrieval systems; Ability to work independently with minimal supervision, set reasonable priorities and manage time and deadline driven workload. Requirements: A high school diploma with at least 5-7 years' experience working within a litigation practice group is required. Position requires strong customer service skills with the ability to speak to people at all levels and across offices. The position requires strong written and verbal skills, advanced knowledge of Microsoft Office products.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Must have skills : Requirements Analysis, Requirements Development, Wireframing Job Description : Analyze business processes/workflows to identify business objectives and requirements. Facilitates activities and workshops to identify, analyze, and document business, product, and process requirements, including but not limited to business requirements documentation (functional, non-functional, user), use case scenarios, process flows, and UAT test scenarios/scripts. Ensure business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle. Communicate requirements to various stakeholders, including but not limited to, development team members, quality assurance team members and other stakeholders as needed. Itemize and communicate assumptions, constraints, risks, and/or issues to stakeholders, as identified in the analysis process. Communicate project task/activity milestones to Project Managers and project teams. Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements, and forms. Participate in technical and business process issue tracking, management, and resolution. Escalates gaps or issues to Product Owner and Project Manager Leads and defines the UAT Testing strategy, activities, and timeline in conjunction with the Product Owner and project team Demonstrates strong analytical, problem solving and multi-tasking skills. Demonstrates oral, written, and interpersonal communication skills Demonstrates ability to express complex technical concepts in business terms Demonstrates ability to work independently, but also perform as a team player Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist. Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes Demonstrates strategic viewpoint, with a clear understanding of the goals and objectives.

Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as required. Remote work available once the onsite training program has been completed. Perform other duties as assigned. Job Responsibilities * Provides technical assistance to computer system users. * Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. * Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies. * Uses advanced tools, knowledge and experience to analyze, diagnose and resolve problems. * Contributes to evaluation and maintenance of existing support documentation. * Completes assigned goals. Specifications Strong Communication Skills Strong Customer Service Skills Experience with Microsoft Office products to in MS Teams Experience Trouble Shooting Pc, printers, Thin Clients Experience with Active Directory Experience logging Incident into a ITIL based tracking system Experience Description Minimum Required Preferred/Desired Minimum of one to three year of related experience or educational equivalent of Associates Degree. Greater than 2 years experience or educational equivalent of Bachelor's degree. Licensure DRIVER'S LICENSE (CURRENT)

About GE Vernova GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world's challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world's energy infrastructure to provide more reliable and affordable energy. Job Summary The Remote Outage Advisor IV - GE GT HA Mechanical will provide remote assistance, advice, & guidance to Field Core outages across the globe to meet assigned objectives on gas turbine power generation equipment. In this role, you will work within defined parameters to provide technical assistance to Field Core Field Engineers and site personnel to help resolve issues at GEV outages, uprates, & installations. In addition, you will work on documentation, products and processes that drive consistent outage execution and excellence. Essential Duties & Responsibilities: As part of the Remote Outage Support team, assist global Field Core and GEV Field Engineers and site personnel with GEV HA class Gas Turbines mechanical technical questions and issues in support of outages, uprates, and installations. Partner with Product Service Engineering Quick Response Center (QRC) to ensure GT mechanical support processes meet field and customer needs. Possess knowledge to troubleshoot and provide routine maintenance checkout for wide range of GE gas turbine equipment. Assist with a continuous cross training program on both GE and oOEM equipment to promote the development of a seamless integrated FC team. Support the development of new IT applications and their use by Field Core Field Engineers Work with Engineering and FieldCore staff-based teams as required in the development of new products, tooling, and processes with a focus on the serviceability or use of those in the field. Assist with the development of new and the update of existing technical documents, templates, and forms. Partner with FieldCore Training to enhance technical training courses and develop new course content using contemporary delivery methods. Maintain a strong safety mindset to ensure the executed work of both you and those you advise/assist, reflects the technical requirements within GE/FC safety standards. Perform administrative functions as needed such as: authoring technical reports, preparing job status reports, reports to customers, time sheet and expense sheets on a complete, timely, and thorough basis. Develop and further expand technical knowledge and expertise; perform other duties as assigned. Travel as needed in support of the above responsibilities. Required Qualifications & Experience: Bachelor's Degree from an accredited college or university or equivalent knowledge / experience 8+ years applicable experience and demonstrated success/knowledge 3+ years of specialized/industry experience Ability to travel 20% of the time, domestically and internationally as required Desired Characteristics: Bachelor's Degree in Mechanical Engineering 5 years of experience in Services or Operations around outages / projects Legacy Steam Turbine and/or Generator experience Knowledge of global resource management Strong customer service mindset Ability to lead in a global environment Strong oral and written communication skills Strong interpersonal and leadership skills Strong understanding of logistics and resource optimization Ability to work effectively and independently Ability and willingness to mentor Field Engineers Strong organizational skills Experience working with virtual teams Field Engineering Program graduate (GE employees only) Strong project management skills Compensation and Benefits:The annual salary range for this position is $88,800 to $146,400. This is an exempt from overtime position. FieldCore benefits include insurance (medical, dental, vision, disability, and life), retirement savings, health and Wellness reimbursement, and a bonus or incentive program. Eligibility for FieldCore benefits is determined under the terms of the applicable benefits plan. FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law

Job TitleDirector of Operations SummaryJob DescriptionDirector of Operations - Industrial Maintenance C&W Services - Maintenance, Reliability & Engineering Hybrid role with extensive travel to manufacturing & fulfillment sites across the USA Job Summary The Director of Operations provides strategic and operational leadership for C&W Services' industrial maintenance program supporting client facilities across the United States. This role oversees multi-site teams responsible for the maintenance, repair, and reliability of conveyors, robotics, and automated material handling equipment (MHE) in fast-paced manufacturing and fulfillment environments. This leader ensures standardized maintenance processes, strong safety performance, reliable uptime, and best-in-class service delivery across all assigned sites. ResponsibilitiesOperational Leadership Manage and oversee day-to-day industrial maintenance operations across multiple fulfillment and sortation facilities. Ensure high performance in PM/PdM programs, conveyor and robotics maintenance, troubleshooting, and automation reliability. Conduct regular onsite visits, technical assessments, and audits to evaluate maintenance execution, uptime performance, and technician skill levels. Ensure consistent use of standardized work processes, CMMS/EAM systems, safety procedures, and maintenance playbooks across all sites. Lead operational readiness for new site start-ups, transitions, and expansions-including staffing, onboarding, equipment readiness, and process implementation. Remain current on emerging technologies within automation, controls, robotics, and industrial maintenance practices; cascade updates to the field teams. Maintain strong relationships with onsite engineering, operations, and reliability partners to ensure alignment on goals and expectations. Business Leadership & Client Management Serve as the senior point of contact for all operational and service delivery discussions with leadership. Maintain high client satisfaction by delivering reliable service, transparent reporting, and responsive issue resolution. Partner with Business Development on renewals, expansions, and special project opportunities within the network. Collaborate with regional and national leadership to align operational strategies with account-wide goals. Financial Management Manage multi-site budgets, including labor, materials, spare parts, contracts, and vendor services. Monitor operational KPIs such as uptime, downtime reduction, PM compliance, technician productivity, and cost-per-unit. Utilize dashboards, CMMS data, and monthly financial reviews to ensure performance targets are achieved. Oversee purchasing and inventory processes to ensure proper controls and cost efficiency. Maintain strong oversight of receivables, labor management, overtime, and cost-containment initiatives. People Leadership Lead a team of Maintenance Managers, Senior Maintenance Managers, Area Managers, and Reliability leaders across the network. Oversee recruiting, selection, and onboarding of exempt and non-exempt maintenance and technical staff. Develop succession plans, career paths, and training programs for field teams across multiple skill levels (robotics techs, controls techs, maintenance managers, etc.). Coach and mentor leaders to build strong operational bench strength and technical capability. Support employee relations, performance management, and (where applicable) union-related processes. Ensure all technicians receive required safety, technical, and CMMS training. Safety Leadership Champion a culture of safety within all facilities under your oversight. Ensure implementation and continuous improvement of safety programs, hazard reporting, LOTO procedures, JSAs, and compliance activities. Oversee incident management, root cause analysis, and corrective actions in partnership with HSSE and Risk teams. Track safety KPIs and ensure operational leaders are consistently coaching and reinforcing safe behaviors. Other Duties Complete special projects or directives from senior leadership. Support operational excellence initiatives and cross-functional projects across the broader C&W Services network. Position RequirementsEducation & Experience BA/BS degree in Business Management, Engineering, Industrial Technology, or related field preferred. 10+ years of experience in industrial maintenance, manufacturing, distribution, automation, or facilities engineering. 7+ years of multi-site management experience leading maintenance, MHE, or robotics operations in large-scale environments (Amazon experience strongly preferred). Strong understanding of conveyors, robotics, PLCs, mechanical/electrical systems, and preventive/predictive maintenance. Experience managing large, geographically dispersed teams. Skills & Competencies Strong leadership, communication, and relationship-building skills. Demonstrated ability to drive uptime improvements and operational efficiencies. Proficient in CMMS/EAM systems, maintenance scheduling, technical reporting, and KPI dashboards. Strong customer service orientation and client partnership capabilities. Financial acumen, including budgeting, forecasting, and cost management. Ability to travel 50-70% nationally to manufacturing and fulfillment facilities If you meet the qualifications and are interested in this role, please apply now! Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 161,500.00 - $190,000.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us. INCO: “C&W Services”

Gray Analytics was founded in 2018 with a vision to bring innovative and creative solutions in the cybersecurity, IT, engineering, and scientific spheres. Our customers span across the commercial and federal domains with our goal being to bring excellent customer service to our clients and employees. Without the bureaucracy that often exists in larger corporations, Gray Analytics offers increased work flexibility, visibility in company progress, and greater opportunities for advancement. It's with our employees' support that we can help our clients achieve mission and operational success. At Gray Analytics, our goal is simple: to help our country, its businesses, and its organizations improve security in the Cyber realm. Period. Position Title: Cybersecurity Consultant - CMMC Certified Assessor Location: Fully Remote Travel Required: 50% both CONUS and OCONUS Status: Full-time; Exempt Position Description: Gray Analytics is seeking a motivated and dedicated Senior Cybersecurity Consultant that is a recognized CMMC Certified Assessor (CCA) by the CyberAB to assess, advise, and support commercial clients. Other duties may include: Conduct comprehensive assessments of Defense Industrial Base (DIB) organizational networks and systems to identify any vulnerabilities and to confirm they meet the necessary CMMC level requirements. Work with organizations to design and implement security measures and controls, in line with CMMC standards, to protect sensitive data and systems from infiltration and cyber-attacks. Coordinate with various teams within an organization to develop and implement the action plans necessary to achieve CMMC compliance. Assist organizations with the review and update of existing security policies and procedures to align with evolving CMMC requirements and best practices in cybersecurity. Prepare detailed reports on the status of an organization's CMMC compliance. Keep abreast of the latest cybersecurity threats and trends, as well as updates to the CMMC framework. Achieve utilization targets, complete projects on time and budget, and meet quality standards. Study, learn, test, document, execute and seek to continuously improve scalable consulting services processes to effectively deliver customer engagements while achieving a high level of customer satisfaction. Execute project planning, scheduling, and other coordination of internal and customer resources to conduct interviews, meetings, and presentations. Prepare and deliver thoughtful, insightful, and professional presentations to customers and internal Gray Analytics stakeholders. Create, review and edit findings, observations, and recommendations reports. Become knowledgeable of Gray Analytics service offerings, sales process, marketing materials, contract and SOW structure, methodologies, delivery standards, work tools, and processes. Pursue additional education and stay current on best practices, technical skills, and tools related to the position's duties. This position has significant interaction with internal and external stakeholders, including colleagues, customers, partners, subcontractors, and potential investors. This position requires a strong customer service orientation and the ability to: Work independently on a variety of projects simultaneously, Exercise good judgment and initiative to manage priorities, Quickly develop trusting relationships with a variety of Defense Industrial Base compliance and information system professionals, Pose questions and listen to customer responses effectively to draw out essential facts, data, business process descriptions, sensitivities, and perspectives, and Demonstrate strong organizational abilities, effective writing skills, and communications skills. Develop presentations with clear messages, and effective slides, and deliver these presentations to senior executives Lead teams of internal and external stakeholders to drive security projects forward Identify and manage client engagement risks and issues Required Qualifications: Must be a CMMC Certified Assessor - CCA Strong understanding and experience with Cybersecurity Risk Management principles with an emphasis on Framework Adoptions. Specific expertise in at least one of the below frameworks required: NIST Cybersecurity Framework (NIST CSF) NIST Risk Management Framework (NIST RMF) DoD Cybersecurity Policies including DFARS 7012, NIST 800-171 and CMMC HIPAA Security Rule / HITRUST ISO 27001 o System and Organizational Controls (SOC) Center for Internet Security (CIS) Ability and experience conducting Risk Assessments to include NIST 800-30 and/or CIS RAM methodologies. In-depth understanding of cyber security policy, tools, threat mitigation techniques, network topologies, and secure network design. Ability to identify project requirements, develop project costs/schedules, coordinate technical activities, and implement risk mitigation activities. Experience leading or conducting cyber assessments. Experience in designing and reviewing system architecture designs. Excellent technical writing and verbal communication skills. Ability to present findings and recommendations to an executive team or board. Preferred Qualifications: CMMC Provisional Assessor (PA) / Certified Assessor (CCA) / Certified Professional (CCP) Certified Information Systems Security Professional (CISSP) Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified Information Privacy Professional (CIPP) Certified Ethical Hacker (CEH) or equivalent Certified Incident Handler (ECIH) or equivalent COMPTIA Security+, GIAC Security Essentials (GSEC), or equivalent Security Requirements: An Active Secret Clearance is required at the time of hire in order to be considered. About Gray Analytics Gray Analytics values our employees as our most important resource. To showcase these values, we offer not only traditional medical, disability, life, etc. coverages that begin on day one of employment, but also unique benefits to improve our employees' quality of life. Some of these unique benefits include: A PTO policy based on total years of experience, not years of service to the company. PTO is available for use immediately at hire, subject to company needs. Eligibility for 401K contributions and company matching, Pet Insurance through Spot, Flexible Spending Account, and Tuition and Professional Development Funds begin on day one of employment. Charitable donations program on a yearly and quarterly basis where employees can nominate a non-profit of choice to receive donations. Gray Analytics is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability. Gray Analytics, Inc. welcomes minority and veteran applicants.

Come join our amazing team and work remote from home! The Retail Document Specialist II is responsible for drawing documents for FHA/VA/USDA and conventional loan products using various document companies and systems for both wet and dry states. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. WHAT YOU'LL DO: Reviews/prepares closing documents for compliance with RESPA/GFE regulations and company policies and procedures. Reviews title policy, appraisal and escrow instructions for correct property address, vesting and legal description Verifies lock and approval information for all loan programs and investors Identifies and resolves discrepancies between the file documents and loan origination system Draws and prepares all loan documents and ensures completeness of file Performs High Cost Test per guidelines. Correspond with title/escrow companies, and internal office staff Maintains highly confidential information concerning loan applicants Assists Operations staff with general support as necessary. Performs other duties as assigned. WHAT YOU'LL NEED: Ability to accurately draw loan documents for Conventional, FHA ,VA and USDA loan programs for wet and dry states Ability to work accurately and efficiently in a fast paced environment Knowledge of and ability to effectively apply current RESPA/GFE regulations Strong organizational skills and ability to work on several tasks simultaneously Strong customer service skills Knowledge of office machines such as computer, copiers, scanners Knowledge of Microsoft suite of products (word, excel, etc.) High School diploma or its equivalent required Previous experience drawing loan documents for Conventional, FHA VA and USDA loan programs for wet and dry states required Automated underwriting system experience preferred Experience working in a paperless environment preferred Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

TITLE: Specialty Pharmacy Technician REPORTS TO: Specialty Pharmacist FLSA: Non-Exempt DEPARTMENT: Pharmacy The Specialty Pharmacy Technician supports the operations of a specialty pharmacy by assisting the pharmacist with the preparation, processing, and dispensing of specialty medications (e.g. hepatitis C, HIV). This role focuses on ensuring timely and accurate prescription fulfillment while maintaining compliance with regulatory requirements. The Specialty Pharmacy Technician plays a key role in coordinating patient care via patient-facing interactions and via the specialty pharmacy call center. Additional responsibilities include benefits investigation, obtaining prior authorizations, initiating patient assistance, managing inventory, coordinating medication delivery, and facilitating communication between providers, patients, and insurance companies. MAJOR DUTIES AND RESPONSIBILITIES: Specialty Pharmacy Workflow: * · Process and fill specialty medication prescriptions under the supervision of a specialty pharmacist * · Conduct benefits investigations and obtain prior authorizations, working closely with insurance companies and providers * · Manage specialty medication inventory ensuring proper storage, handling, and tracking * · Document and maintain thorough records of patient interactions for regulatory compliance * · Assist with quality assurance programs and ensure adherence to all federal, state, and local regulations * · Stay up to date on new specialty pharmacy regulations and company policies Specialty Pharmacy Call Center Workflow: * · Serve as the primary point of contact by answering inbound calls from patients, providers, and pharmacy staff members regarding prescriptions and pharmacy services * · Process specialty prescription refill requests and verify patient information * · Coordinate patient follow-ups to monitor adherence and address concerns * · Provide patients with updates on prescription status and delivery timelines * · Escalate clinical issues, beyond the scope of a pharmacy technician, to the specialty pharmacist when necessary * · Work closely with internal pharmacy staff to resolve medication-related concerns * · Assist with outbound calls for prescription reminders and follow-ups as needed In-House Pharmacy Workflow: * · Assist in-house pharmacy staff with general, retail-style pharmacy workflow and tasks in the event pharmacy technician coverage is needed * · Accurately enter prescription drug data into pharmacy operating system * · Processing patient transactions, including ringing up purchases and handling payments Communication: * · Treats patients, co-workers, and clinic staff in a respectful and confidential manner. * · Able to respond to the requests of patients, co-workers, clinic staff requests in a courteous and timely manner * · Understands and adheres to patient confidentiality practices and procedures, and will hold themselves accountable to ensuring patient privacy Regulatory / Record Compliance: * · Engages in quality assurance activities to support specialty pharmacy operations and patient care * · Accurately document required information in an efficient and timely manner to support seamless patient care and with adherence specialty pharmacy regulation and compliance Other Duties as Assigned: * · Performs other clinical and pharmacy duties as assigned to accommodate reasonable needs of the patients and the department provided duties to meet practice norms and legal regulations/standards EDUCATION AND EXPERIENCE: Requirements: * High School Diploma or GED * Tennessee state Pharmacy Technician licensure in good standing * Pharmacy Technician Certification (PTCB or equivalent) in good standing * Strong knowledge of pharmacy calculations and sig codes, and commonly prescribed medications * Minimum of 1 year of experience in a specialty pharmacy setting * Minimum of 2 years of experience in any of the follow settings: retail pharmacy, hospital pharmacy, or pharmacy call center * Basic knowledge and navigational skills of Microsoft Office programs (Microsoft Teams, Word, Excel, Outlook, etc.) * Strong problem-solving and investigative skills * Strong customer service and verbal and written communication skills Desired Experience: * Proficiency in navigating TherigySTM specialty pharmacy management software highly preferred * Proficiency in eClinicalWorks highly preferred * Proficiency in PioneerRx pharmacy software highly preferred * Proficiency in navigating prior authorization hub CoverMyMeds and experience in prior authorization processing * Previous call center experience preferably in a healthcare and/or pharmacy setting * Preferred Bachelors and/or post graduate degree * 5+ years' work experience in a specialty pharmacy setting * 5+ years' work experience in a retail pharmacy, hospital pharmacy, or pharmacy call center setting Benefits: * Competitive salary * Health, dental, and vision insurance * 401(k) plan with company match * Paid time off and holidays * Opportunities for professional development WORKING CONDITIONS/PHYSICAL DEMANDS: Work is performed in a structured pharmacy setting. Physical demands include being required to walk throughout the clinic, pharmacy, lifting items up to 20 pounds, experiencing long periods of sitting and standing, and frequent use of computer, keyboard, headset, and phone. INCLEMENT WEATHER POLICY In the event of inclement weather, the Specialty Pharmacy Technician may be expected to provide call center and pharmacy support virtually. Appropriate equipment will be provided in order for tasks such as receiving inbound calls, prescription inputting, etc. to be performed remotely. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Job DescriptionDescription: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a Billing Coordinator II who will be responsible for managing the accuracy and timeliness of billing processes, including reviewing and resolving pricing discrepancies, maintaining consistent invoicing practices, and supporting both internal and external stakeholders. This role requires strong problem-solving skills, attention to detail, and the ability to work independently while managing multiple priorities. *** This role is Remote, with Central Time work hours. *** Responsibilities Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team. Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries. Maintain consistency by ensuring 90% of invoicing occurs within the 0-14 day time frame. Escalate orders to leadership as necessary to ensure timely invoicing. Attend team meetings and provide insights on trends, resolution steps, and exceptions. Prepare, update, and maintain Excel spreadsheets as needed. Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible. Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines. Apply knowledge of sales orders, including cost, sell commission margins, and adjustments. Review freight charges and accurately apply or remove them as needed. Independently manage order holds and release workflows. Adapt to specific workflows that may vary depending on the team assignment. Requirements: 2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable. Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams Experience in working in NetSuite and SharePoint is highly preferred Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM). Strong verbal and written communication skills. Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines. Ability to multi-task and perform well under pressure. Positive and professional demeanor with a strong customer service orientation. Proven problem-solving and critical thinking capabilities. Flexibility to work both independently and in a team environment. Willingness to work overtime when required. Ability to independently manage the invoicing process with minimal supervision. Preferred Skills Previous experience working directly with customers or sales teams in a billing or finance-related environment. Knowledge of sales order processes, commission structures, and margin adjustments. Experience identifying billing trends and proposing process improvements. Experience in Freight billing. Compensation: The estimated hourly range for this position is between $16.00 - $20.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That's why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry. Career Advancement: At HALO, we're passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO's influential global network, leadership opportunities, and diverse perspectives. Culture: We love working here, and we're confident you will too. At HALO, you'll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday's limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability. Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you'll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands. Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal. HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

Job Details Lowell, MA Full Time $65000.00 - $75000.00 Salary/year Description Who We Are: Captivate is the largest on-the-go news and entertainment network in North America, reaching influential audiences where they work and live. From the biggest stories to today's weather, traffic updates to building amenity announcements, we're the daily source of information that sparks conversation, piques curiosity and makes an impact. We reach millions through our network of video-first screens in premier office buildings and luxury residential real estate, fostering powerful connections between brands and decision-makers, properties and affluent consumers. Influence the Influential with Captivate . The Opportunity: Associate Project Manager This position will support the Implementation Team (Project Management) with the enablement process for existing and new projects by assisting the Project Management team with managing the 3rd party resources on-site, ensuring materials are delivered, checking in frequently with project resources to ensure project is on schedule and under budget, reacting positively to issues, and focusing on problem solving. Salary range: $65,000-$75,000 annually What You'll Do: Manage the tasks related to installation and support of Captivate equipment for Project Managers and customers. Maximize utilization of resources, ensure proper availability and logistics of all equipment, and resource requirements for assigned projects. Adhere to budget by monitoring expenses and suggesting cost-saving measures. Organize and communicate project status to management and/or property management. Supervise current projects and coordinate all team members to keep workflow on track. Manage project-related paperwork by ensuring necessary materials are current and properly filed. Communicate with clients to help define project requirements, scope, and objectives. Other duties as assigned by Leadership and Senior Project Managers. What You Bring: Solid organizational skills, including multitasking, and time-management. Excellent client-facing and teamwork skills. Strong customer service, sense of project urgency, excellent written and verbal communication skills. Background in construction preferred. *Research shows that women and other marginalized folks tend to only apply when they check every box. If you think you have what it takes, but don't necessarily meet every point above, please still apply! We'd love to connect and see if you could be a great fit. Where You'll Be: You will be working out of our Lowell, MA office Captivate has a strong office culture and has returned to work in-person Tuesdays to Thursdays, with the option to work remote on Mondays and Fridays. Why You Should Work at Captivate: At Captivate, we "Bring Life to Work" because we recognize the ever-evolving connection between work and life. Employees are invited to be their authentic selves, bring new ideas, and use each experience as an opportunity to learn and grow. We have a strong company culture that offers more than just benefits, leaving our employees with a strong bond with their team and beyond. Captivate also offers competitive benefits to all full-time employees, including: Comprehensive Health Coverage Company paid Life Insurance, Short-Term & Long-Term Disability Pre-Tax Spending Accounts for Healthcare, Dependent Care & Commuter Expenses 401(k) Retirement Savings with Employer Match Paid Family Leave & Parental Leave And more… Our Commitment: At Captivate, we celebrate and embrace a diverse team. We are committed to building a team that represents a wide variety of experiences, backgrounds, and skills. We encourage individuals of all races, colors, religions, marital statuses, ages, gender identities, gender expressions, sexual orientations, non-disqualifying physical or mental disabilities, national origins, veteran statuses, and any other legally protected characteristics to apply. Captivate is proud to be an equal opportunity employer, and we are committed to creating an inclusive environment for all employees.

Compensation Range: Hourly: $20.00 - $23.00 The Records Evaluator I analyzes and assesses student academic and non-collegiate records to ensure accurate evaluation of transfer credit. Determines eligibility and course of study required to complete any degree, certificate, and credential programs offered by National University. Prepares timely evaluations, multiple degree evaluations, runs SOAR Academic Advisement Reports to ensure accuracy of applied transfer credit, and provides expert assistance and recommendations to students, advisors, faculty, and staff. Essential Functions: Examine and analyze student academic records to determine eligibility for admission and transferability of course credits, utilizing skill and expertise. Evaluate transferability of undergraduate and graduate course work taken at foreign and domestic institutions, including military schooling and training, credit-by-examination, and other non-traditional credit. The evaluation process includes determining the number, level and nature of the course work being transferred and the specific application of appropriate course work to general education, preparatory, major, minor, and elective requirements for all degree programs offered by the University. Run SOAR audits for eligible students and determine the accuracy of the audit. Manually update and adjust the Academic Advisement Report to properly account for all transfer credit granted. Prepare timely Academic Advisement Reports and update the applicable system record. Assist in entering and updating course equivalencies in the Transfer Equivalency System (TES) to ensure consistency in transfer information across evaluations. Review information captured by the transcript processing system for accuracy. Update and correct information to ensure student academic transcripts are successfully added to academic records and information entered is consistent with information listed on incoming transcripts. Review student files to determine certain scholarship eligibility. Interpret, clarify, and summarize degree requirements, academic policies and procedures for students, advisors, faculty, and other staff. Resolve student concerns related to the transferability of credit; develop creative solutions for students with exceptional problems. Maintain daily contact with students, advisors, Campus Directors, other departments within the university, and faculty pertaining to questions regarding student evaluations, course waivers, student agreements, University policies and standards, as well as clarification on current and past catalog/program requirements. Perform re-evaluations for students who have changed degree objectives or who have earned additional credit from non-traditional credit (CLEP, DANTES, Challenge/Credit by Exam, military) or collegiate transfer. Prepare estimates, pre-evaluations, or course equivalencies for department chairs, advisors, and the Committee on the Application of Standards (CAS). Assist students with special needs which require expert advice concerning evaluation of non-collegiate educational experiences or credit from colleges that are not regionally accredited. Receive and process concurrent enrollment requests for students and complete Student Agreements in the SOAR system. Receive, approve, and process Challenge/Credit by Exam and update Academic Advisement Reports in applicable records system. Receive and process faculty course waiver forms and adjust student Academic Advisement Reports accordingly including determination of level of credit, grade earned, recency of course, and its applicability to the student's program. Maintain and apply current knowledge of catalog policy, procedures, and standards regarding transfer credit. Practice effective problem-solving techniques, and share ideas/strategies for improvement of student services with leadership. Notify Articulation's area of the Registrar's office with coursework that needs to be adjusted, added, or deleted in the Articulation module of the applicable records system. Process program and plan change requests for students seeking to move from one degree plan to another. Review student Academic Advisement Reports to ensure program eligibility and transfer courses apply to new degree plan. Review and verify undergraduate bachelor conferral dates and GPA requirements for graduate degree evaluations. Determine admission eligibility and update Academic Advisement Reports with applicable undergraduate degree. Assist internal departments within the Office of the Registrar: CAS, Foreign Evaluations, Military Evaluations, Articulations, Graduations, and Records; with processes regarding course substitutions, course equivalencies in SOAR, degree audits, and verifying official transcripts and documents, as needed. Participate in ongoing department projects, or other special projects, as needed. Reasonable and consistent attendance to fulfill requirements of the position. Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's degree preferred. Minimum of one (1) year of record keeping, customer service, or related experience required. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Strong organizational and multitasking abilities with demonstrated ability to comprehend complex information and apply in accordance with policy. Excellent interpersonal, oral, and written communication skills with the ability to work within a team environment and independently. Ability to think critically, solve complex problems, display self-reliance in resolution, and provide analysis. Demonstrated ability to make subjective and professional assessments and provide consistent and accurate interpretation of records against criteria. Ability to focus with great attention to detail and follow through. Demonstrated ability to maintain professional self-sufficiency and accuracy upon completion of the training period. Knowledge of academic and business practices in an online environment. Knowledge of University policies and procedures, including policy updates. Strong customer service skills and a desire to work in this capacity. Ability to manage conflict with student concerns or escalations. Strong ability to provide friendly student service on all calls and written correspondence regardless of message being delivered. Ability to remain solution-focused in all interactions with students, team members, clients, faculty, and staff keeping in mind all University policies and federal regulations. Ability to multi-task and prioritize. Ability to use and facilitate online communication using email and/or other technology-based communication media. Ability to maintain confidentiality. Must be able to consistently display the highest level of integrity. Highly organized, detail oriented, with strong problem-solving skills. Ability to work well in teams, while contributing to positive and productive team atmosphere, working conditions, etc. Strong understanding of the University mission, vision, values, goals, and strategies. Proficient with Microsoft Word and other applications in the Microsoft Office suite. Location: Remote, USA Travel: No Travel Required #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.