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Staff associate vs floor associate

The differences between staff associates and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a staff associate has an average salary of $64,997, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for a staff associate include customer service, informed consent and laboratory tests. The most important skills for a floor associate are sales floor, stock shelves, and customer service.

Staff associate vs floor associate overview

Staff AssociateFloor Associate
Yearly salary$64,997$27,757
Hourly rate$31.25$13.34
Growth rate--
Number of jobs291,340241,665
Job satisfaction--
Most common degreeBachelor's Degree, 59%High School Diploma, 44%
Average age4141
Years of experience--

What does a staff associate do?

The duties of a staff associate depend on their line of work or industry of employment. Typically, their responsibilities include performing support tasks in an office such as creating and processing documents, disseminating and organizing files, answering calls and correspondence, greeting visitors, preparing reports and presentations, and participating in different projects and programs. They may liaise with clients through calls and office appointments, offer products and services, and address any issues or concerns, resolving them according to the company's policies and regulations.

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

Staff associate vs floor associate salary

Staff associates and floor associates have different pay scales, as shown below.

Staff AssociateFloor Associate
Average salary$64,997$27,757
Salary rangeBetween $37,000 And $112,000Between $22,000 And $34,000
Highest paying CityEwing, NJ-
Highest paying stateConnecticut-
Best paying companyMassasoit Community College-
Best paying industry--

Differences between staff associate and floor associate education

There are a few differences between a staff associate and a floor associate in terms of educational background:

Staff AssociateFloor Associate
Most common degreeBachelor's Degree, 59%High School Diploma, 44%
Most common majorBusinessBusiness
Most common college--

Staff associate vs floor associate demographics

Here are the differences between staff associates' and floor associates' demographics:

Staff AssociateFloor Associate
Average age4141
Gender ratioMale, 42.7% Female, 57.3%Male, 45.7% Female, 54.3%
Race ratioBlack or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 18.9% Asian, 8.2% White, 56.2% American Indian and Alaska Native, 0.6%Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between staff associate and floor associate duties and responsibilities

Staff associate example responsibilities.

  • Manage timely payment of vendors through invoicing (A/R).
  • Produce marketing materials to attract new patients, create materials for monthly specials, and manage Facebook account.
  • Advocate compliance with all HIPAA, HSE and OSHA policies and procedures.
  • Examine internal controls over financial reporting by testing cash disbursements, receipts, and payroll reconciliation.
  • Work on brochures and PowerPoint presentations for meetings.
  • Assign pole climbing and CPR classes for new technicians
  • Show more

Floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Assist customers with packaging of their groceries.
  • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Place special orders over the phone with companies contract by Walmart.

Staff associate vs floor associate skills

Common staff associate skills
  • Customer Service, 11%
  • Informed Consent, 8%
  • Laboratory Tests, 7%
  • Test Results, 7%
  • OSHA, 6%
  • Sops, 6%
Common floor associate skills
  • Sales Floor, 27%
  • Stock Shelves, 26%
  • Customer Service, 5%
  • Product Knowledge, 5%
  • Pallet Jack, 4%
  • POS, 4%