Subrogation specialist vs claims representative

Differences between subrogation specialist and claims representative duties and responsibilities

Subrogation specialist example responsibilities.

• Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
• Finalize claim settlements, process reimbursement checks and forward unsettled claim files to litigation or arbitration.
• Run CCC evaluations to determine vehicle values for proper settlement negotiations.
• Claim handling, negotiation and settlements of files within the CCC guidelines.
• Review and complete title and DMV transfer forms to process and dispose salvage vehicles.
• Assist auto owners with salvage title guidelines respective to their state DMV's rules.
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Claims representative example responsibilities.

• Perform initial set-up and continuously manage claims in the Juris claims management system.
• Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software.
• Prepare necessary state filings within statutory limits, manage litigation and vocational rehabilitation process, used appropriate cost containment techniques.
• Assist the training department in developing CSR training in order to set expectations.
• Create custom templates and guide sheets for new trainees in the CSR Internet division to ensure consistency and increase department efficiency.
• Utilize proper SIU reporting procedures for extensive investigation as required.
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