Support associate jobs in Lower Southampton, PA - 596 jobs

Since 1933, Stark & Stark has developed innovative legal solutions to meet our clients' needs. We have experienced attorneys in more than 30 practice areas and a commitment to putting the law to work for our clients. We believe that is the basis for building and maintaining our practice. Stark & Stark is actively recruiting for a Informational Technology Training Specialist based in our Hamilton, NJ office. The right candidate will have the extraordinary opportunity to continue their professional development in a challenging, but collegial environment. This position requires a skilled and proactive individual with demonstrated experience working in a professional services setting most preferably within law firm. This role is responsible for designing, delivering, and maintaining technology training for attorneys and staff, as well as supporting onboarding, documentation, and select Firm initiatives. The ideal candidate will have excellent communication skills, a collaborative mindset, and the ability to translate technical concepts into practical, user-friendly guidance. They will be proactive, self-motivated, with a passion for continuous learning and problem-solving. Key Responsibilities • Conduct training sessions for attorneys and staff on all firm IT applications, both in groups and one-on-one, as needed. • Develop, update, maintain, and publish user guides, quick reference materials, instructional videos, eLearning resources, and other training documentation. • Lead all technology onboarding training for new hires, ensuring smooth integration into the firm's systems. • Serve as the first point of contact for technology training requests and schedule follow-up sessions when necessary. • Collaborate with other departments to assist with supporting staff development initiatives and targeted onboarding processes. • Coordinate with the IT department to stay up to date on software updates, new tools, and best practices. • Provide input on technology adoption strategies to improve firm efficiency. • Ensuring training materials are current, accessible, and effectively organized. • Work closely with Firm stakeholders on a regular basis to develop new training ideas, programs, and materials that enhance staff and attorney capabilities. Compensation & Benefits Stark & Stark is committed to the health and well-being of its staff members. The firm offers a full range of benefits, including medical, prescription, dental and vision coverage. The firm also provides generous paid time off, life insurance, accidental death and dismemberment, disability benefits and 401(k) plan with firm contributions. Compensation will be determined based on multiple factors, including candidate experience, qualifications, accomplishments, and location. Employees may also be eligible for annual performance-based merit increases rewarding individual and firm achievements. *No calls or emails from staffing agencies or recruiters, please. Unsolicited resumes from search firms will not be considered when no contract is in place. Equal Opportunity Employer Stark & Stark's policy is to make employment decisions based on merit, ability, and competence. Except where required by law, employment practices shall not be influenced or affected by an applicant's or staff member's race, color, religion, sex, national origin, age, or any other characteristic provided by law. Qualified minorities, females, veterans, and attorneys with disabilities are encouraged to apply. It is also our policy to provide a work environment that is free of harassment of any kind, including that which is sexual, age-related, or ethnic. Mansfield Rule As part of its continued efforts to actively recruit and advance the recruitment, development, and promotion of diverse lawyers Stark & Stark is participating in Diversity Lab's Midsize Mansfield Rule initiative. The Mansfield Rule is named for Arabella Mansfield, the first woman admitted to practice law in the United States. It measures whether law firms affirmatively consider diverse lawyers for hiring, advancement, and significant leadership roles. Under this initiative, we strive for a candidate pool consisting of at least 30% women, attorneys from underrepresented racial and/or ethnic groups, lawyers with disabilities, and/or LGBTQ+ attorneys. The Mansfield Rule initiative also includes a commitment by Stark & Stark to be transparent in our internal governance, particularly with our selection guidelines and job descriptions for firm management roles and committees.

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Job Description This position is structured as a temp to perm opportunity and is intended to serve as a clear stepping stone from a temporary assignment into a permanent role. Our client is using the initial temporary period to ensure mutual fit, provide hands on exposure to the responsibilities, and allow the individual to integrate with the team and systems. It is important to note that the client has a genuine intention to convert the role to a full time permanent position, assuming performance and overall alignment meet expectations. The Client Support Associate works closely with internal teams and national and international clients to facilitate the compliant sale and distribution of biomaterials. In addition to delivering a high level of customer service, this individual ensures adherence to internal standard operating procedures and applicable regulatory agency requirements, helping maintain the organization's commitment to quality, compliance, and scientific integrity. Assist in reviewing new customer accounts Review incoming customer orders Save and apply material transfer agreements/assurance forms Compile and review paperwork for processed orders End of day closeout and invoice generation Assist customers via e-mail and phone outreaches Other projects and tasks, as assigned Requirements Associates Degree required. Bachelor's Degree preferred (biology/biomedical a plus). 1-2 years of experience working within a customer service environment is required. Experience working within a call center environment is strongly preferred. Strong Communication skills and attention to detail are required for this role.

Ensures all support requests are documented in the identified tracking system(s) Verifies that all computers, software, applications, components, etc. are available and are installed correctly Receives requests from users to determine error situations and technical problems; monitors tickets for successful resolution Determines if a failure is hardware, software, or network related; assigns problem to technician(s) based on request type, severity, urgency, and availability Informs users of the correct policy and procedure regarding accessing USS support services Document all assets (hardware, software, systems, components, warranties, subscriptions, renewals, etc.)(what it is, who it belongs to, where it is located, serial numbers, tag numbers, etc. where applicable) in the identified tracking system(s) Document work flow processes by creating necessary policy and procedure documents, etc. Verifies that all computers, software, applications, components, etc. are available and installed correctly Expected to provide technical service and support to all OCF locations including but not limited to PJJSC, Collocation, CUA organizations, School District of Philadelphia, Philadelphia Parks and Recreation, etc. Expected to have personal transportation and are familiar and comfortable traveling within the city of Philadelphia Expected to be flexible with scheduled work hours (e.g., nights, weekends, etc.) and available for on-call work when necessary Performs related work as required Qualifications Establish and maintain working relationships with departmental associates Evaluate computing equipment and make recommendations to management based on cost, efficiency and compatibility with existing systems Troubleshoot and diagnose malfunctions and perform necessary minor maintenance and repair tasks to make computing equipment functional; without affecting warranty if applicable Evaluate and analyze network related problems for computing equipment, peripheral and communications hardware problems Modify network computing equipment and other peripheral devices to meet changing needs of users Perform strenuous physical duties such as installing/replacing cable, carrying heavy equipment, climbing ladders, running wire through ceilings, and working in confined spaces Able to support and travel within the city of Philadelphia to support all OCF locations Must be flexible with work schedule (e.g., nights, weekends, etc.) and availability for on-call duties when necessary Additional Information The User Systems Support (USS) Associate supports help desk staff and business activities including the management of individual ticket assignments, resolution of support requests, and other tasks as assigned to USS staff. USS associates may be asked to document and implement policies and procedures which drive the workflow and processes that allow the team to be most efficient and effective when supporting customers. The USS associate is expected to perform the full scope of service and support for all Office of Children and Families (OCF) locations internal and external independently as well as diagnose user problems and provide problem resolution with limited supervision. The USS Associate will facilitate problem resolution with limited supervision. Work is performed under the general direction of LAN management team.

Job DescriptionWho We Are We asked ourselves - What if better care didn't cost more? That's why we built Vitable: the health benefits platform making healthcare better for employers of everyday workers. We bring accessible, high-quality care to over 85 million uninsured and underinsured Americans. Unlike traditional options, our suite of health benefits is designed with real people at the center. Vitable empowers businesses to become better employers by making it easy to offer healthcare benefits to their teams. It's a better experience for employees and a smarter solution for employers. Simply put, we're built for better. We're growing rapidly and looking for eager team members who are hungry for change and passionate about delivering better care to the everyday worker. Does that sound like you? We are looking for licensed insurance agents to help our members navigate the benefits industry with a high-touch, customer-centric experience. This position will join our Client Operations Team. Vitable is a digital-first benefits platform. Members can sign up for insurance directly on our website but at times will need expert guidance. In this position, you'll be our members first point of contact when they reach out for support. Your goal will be to leverage your insurance knowledge to help our members find the best option for their unique needs. The majority of your day will be spent on the phone assisting members with their insurance enrollments and becoming an expert on the Vitable experience. Responsibilities Include But Are Not Limited To Providing customers a seamless support experience Submitting applications to the carrier and owning till approval Helping customers navigate the healthcare system Quickly identifying and resolving issues for customers when transactions and experiences don't go exactly as planned Comprehensively documenting phone calls and emails with members in Zendesk Answering qualifying and benefit specific questions Providing phone and email coverage for our members as scheduled Experience & Qualifications When reviewing resumes we'll be looking to see that you: Are a licensed insurance agent Have experience working with Healthcare.gov and/or other state based exchanges such as Covered California If we have an opportunity to engage you in your interview process, we'll look to assess how you Communicate clearly and effectively in both verbal and written formats. Demonstrate patience, empathy, and the ability to stay composed under stress. Apply your insurance expertise to guide individuals through the process of signing up for health coverage. Navigate and perform confidently within support or sales-based digital platforms. We Will Prioritize Candidates Who Have experience using Zendesk Have 5+ State Licenses Are fluently bilingual Benefits and Perks 100% Silver Plan + Full Medical Coverage Dental and Vision Coverage 401(k) and Life Insurance Access to Vitable's Primary Care membership Unlimited PTO Remote-first culture with a supportive team MacBook and any other gear you need Home office setup stipend Competitive equity package Who Thrives Here You care-about people, about purpose, about doing work that truly matters. You're the kind of person who sees a broken system and asks, "How can I fix this?" Challenges don't intimidate you-they energize you. You move quickly, but with intention. You don't just get things done-you get the right things done. At Vitable, we thrive on both autonomy and collaboration. You'll have the space to own your work, make smart decisions, and lead with initiative-while knowing when to pull others in, ask questions, and build together as a team. You'll fit right in if you're: Mission-driven and motivated by impact Someone who gets sh*t done (and does it well) Curious, thoughtful, and clear on your "why" A self-starter who figures things out Empathetic, honest, and genuinely cares about others Collaborative, but confident working independently Hungry for change-and ready to help make it happen We care deeply about the people we serve, and we care just as much about our team. We support each other, show up with heart, and find joy in the work we do. No egos. No jerks. Just good humans doing great work. Inclusion at Vitable Vitable is an equal opportunity employer. We celebrate diverse backgrounds, perspectives, and experiences-and we're committed to building a team that reflects the people we serve. If you're excited about this role but your background doesn't match every requirement, we still encourage you to apply. We care more about potential and passion than checking every box.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: ***************** Job Description ProSidian Seeks a Financial Systems Training & Support Coordinator | Training Specialist [NCDPC0026025] for Program Support on a Exempt W2: No Overtime Pay Basis Technical Element located CONUS - Norristown PA Across The CONUS - Northeastern United States (USA) Region supporting A county government in the State of Pennsylvania (known as MontCo), Philadelphia, and is part of the Delaware Valley metropolitan area and is the third-most populous county in the state, with Norristown as its county seat.. Seeking Financial Systems Training & Support Coordinator candidates with relevant Government and Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government and Public Services Sector Clients such as NCDPC. This is a Technical Element or Contract W-2 (IRS-1099) Training Specialist Functional Area Professional - Operations Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Operations (Financial Systems Training & Support Coordinator) in the Government And Public Services Industry Sector focusing on Management And Operations Solutions for clients such as Montgomery County PA (MontCo) | County Finance Department Generally Located In CONUS - Norristown PA and across the CONUS - Northeastern United States (USA) Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Financial Systems Training & Support Coordinator | Training Specialist [NCDPC0026025] Coordinate and support training efforts related to financial and procurement systems. Liaise between systems trainers, BI developers, and end users to ensure effective learning outcomes. Track user feedback and training participation. Qualifications Desired Qualifications For Financial Systems Training & Support Coordinator | Training Specialist [NCDPC0026025] (NCDPC0026025) Candidates: Familiarity with government financial systems (e.g., Oracle, SAP, Tyler Munis), user support, and training logistics. Education / Experience Requirements / Qualifications Associate or Bachelor's in Business Administration, Education, or Information Systems. 2-4 years in support or training coordinator roles. Skills Required Scheduling, documentation, technical support, user interface familiarity, project coordination. Competencies Required Organization, multitasking, customer service, interpersonal communication. Ancillary Details Of The Roles Collects and analyzes training data to improve curriculum. Provides just-in-time training for finance teams during fiscal year-end or reporting periods. Other Details Supports rollout of major updates or new features by coordinating training sessions. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - the ability to foster teamwork collaboratively as a participant and effectively as a team leader Leadership - the ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications Organization - the ability to manage projects and actions and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees: Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit. Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily. Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in " HONOR ABOVE ALL "-success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work. For Easy Application, Use Our Career Site Located On Http://*****************/ Or Send Your Resume, Bios, And Salary Expectations / Rates To *********************** & ************************* ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED . Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain. * Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required. * Well versed with ITIL framework * Excellent Communication Skills * Demonstrate a strong work ethic and takes pride in accomplishment. * CISSP OR equivalent Information Security domain certificate will be value add. * Exhibits strong drive for results and success. * Persists in the face of significant difficulties, does not give up easily. Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices. Generic Managerial Skills, If any Identity and access Management TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $110,000-$120,000 a year

Job DescriptionDescription: RK Pharma Inc, a vertically integrated pharmaceutical company headquartered in NJ, is seeking an IT/Networking Associate to work with our growing Information Technology Team as we scale towards commercial manufacturing in the next upcoming months.? As a company focused on the development, manufacturing and sale of high quality and affordable generic pharmaceutical products worldwide we are looking for sharp, driven, self-directed individuals to help us grow our mid-stage start-up team. This position is located in East Windsor, NJ and is required to be onsite. Requirements: If this sounds interesting to you, it's probably because up to this point you have: Bachelor's degree in Information Technology, Computer Science, or a related technical field. 2-4 years of experience in IT support or networking, preferably in a pharmaceutical, manufacturing, or regulated environment. Strong knowledge of network infrastructure, LAN/WAN, routers, switches, firewalls, and VPNs. Familiarity with Windows Server, Active Directory, SQL databases, and backup systems. Understanding of GMP, data integrity (ALCOA+), and 21 CFR Part 11 requirements for computerized systems. Experience troubleshooting hardware, software, and network connectivity issues. Excellent problem-solving, documentation, and communication skills. Certifications such as CompTIA Network+, CCNA, or MCSA preferred. The main expectations and responsibilities for this position are: Provide technical support and troubleshooting for network systems, computers, and related hardware within GMP and office environments. Monitor and maintain network performance, connectivity, and security to ensure reliable system operation. Assist in configuring, maintaining, and upgrading network equipment, servers, and user workstations. Support data integrity and system validation activities in collaboration with Quality Assurance and IT management. Maintain backup, disaster recovery, and system access control procedures per company policy and regulatory standards. Manage user accounts, permissions, and credentials. Coordinate with external vendors and IT partners for system installations, upgrades, and security patches. Document all IT-related activities, incidents, and changes in compliance with change control and audit requirements. Support periodic IT audits and validation activities to ensure continued GMP compliance. Promote cybersecurity awareness and data protection best practices across all departments. If this sounds like something that is of interest to you, please don't hesitate to apply to start a conversation. We look forward to getting to know more about you and the skills you can bring to a company like RK Pharma Inc. WE ARE SLATING THESE HIRES FOR START DATES IN APRIL OF 2026 BUT ARE COLLECTING APPLICATIONS NOW, NEXT STEPS WILL BE SENT TO YOU IN EARLY FEBRUARY 2026 ONSITE INTERVIEWS WILL BE SCHEDULED IN MARCH 2026 START DATES IN APRIL 2026 RK Pharma Inc is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. The Retirement Support Specialist position is accountable for assisting the Client Services teams through timely communication and follow-up, proactive client outreach, and tracking, reporting and documentation of various functions within the department. Section 2: Job Functions, Essential Duties and Responsibilities * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Assist clients with census updates to produce compliance tests and employer calculations * Participate in proactive call and email campaigns to inform clients on various deliverables regarding their 401k plan * Assist Client Services with the creation of necessary reporting for the FDI reports * Apply a quality control/review process to all reports produced before they are delivered to the end user * Reply to client requests for information via email, outbound call, or internal workflow * Maintain detailed workflow documentation for all functions and tracking for all reports provided * Provide timely, exceptional service, including problem solving and issue resolution with minimal inconvenience to clients * Provide effective verbal and written communications in a clear, concise, and informative manner * Make outbound calls to clients for various call campaigns and follow up on verification of client's data * Provide backup assistance for functions previously owned by Shared Services * Maintain a professional and positive approach in all internal and external communications Supervision * N/A Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree in business or related field, or equivalent work experience. * Knowledge of information systems and technology; ability to create ad hoc reports. * Microsoft Office knowledge required. * Ability to evaluate data integrity. * Strong written and verbal communication skills. * Excellent evaluation and problem resolution skills. * Detail oriented. * Ability to work unsupervised as required, but also work within and contribute to maintaining a highly cohesive team environment For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 MBps or better. If you are unsure of your internet speed before applying, please check with your service provider. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

Full-time Description RK Pharma Inc, a vertically integrated pharmaceutical company headquartered in NJ, is seeking an IT/Networking Associate to work with our growing Information Technology Team as we scale towards commercial manufacturing in the next upcoming months.? As a company focused on the development, manufacturing and sale of high quality and affordable generic pharmaceutical products worldwide we are looking for sharp, driven, self-directed individuals to help us grow our mid-stage start-up team. This position is located in East Windsor, NJ and is required to be onsite. Requirements If this sounds interesting to you, it's probably because up to this point you have: Bachelor's degree in Information Technology, Computer Science, or a related technical field. 2-4 years of experience in IT support or networking, preferably in a pharmaceutical, manufacturing, or regulated environment. Strong knowledge of network infrastructure, LAN/WAN, routers, switches, firewalls, and VPNs. Familiarity with Windows Server, Active Directory, SQL databases, and backup systems. Understanding of GMP, data integrity (ALCOA+), and 21 CFR Part 11 requirements for computerized systems. Experience troubleshooting hardware, software, and network connectivity issues. Excellent problem-solving, documentation, and communication skills. Certifications such as CompTIA Network+, CCNA, or MCSA preferred. The main expectations and responsibilities for this position are: Provide technical support and troubleshooting for network systems, computers, and related hardware within GMP and office environments. Monitor and maintain network performance, connectivity, and security to ensure reliable system operation. Assist in configuring, maintaining, and upgrading network equipment, servers, and user workstations. Support data integrity and system validation activities in collaboration with Quality Assurance and IT management. Maintain backup, disaster recovery, and system access control procedures per company policy and regulatory standards. Manage user accounts, permissions, and credentials. Coordinate with external vendors and IT partners for system installations, upgrades, and security patches. Document all IT-related activities, incidents, and changes in compliance with change control and audit requirements. Support periodic IT audits and validation activities to ensure continued GMP compliance. Promote cybersecurity awareness and data protection best practices across all departments. If this sounds like something that is of interest to you, please don't hesitate to apply to start a conversation. We look forward to getting to know more about you and the skills you can bring to a company like RK Pharma Inc. WE ARE SLATING THESE HIRES FOR START DATES IN APRIL OF 2026 BUT ARE COLLECTING APPLICATIONS NOW, NEXT STEPS WILL BE SENT TO YOU IN EARLY FEBRUARY 2026 ONSITE INTERVIEWS WILL BE SCHEDULED IN MARCH 2026 START DATES IN APRIL 2026 RK Pharma Inc is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status

Banyan Treatment Centers is seeking a dedicated Clinical Support team member to assist in the delivery of high-quality behavioral health, mental health and substance use treatment services. This role supports therapists and case managers by contributing to clinical assessments, group facilitation, treatment planning, documentation, and continuity of care in a structured, patient-centered treatment environment. The Clinical Support position plays a role in maintaining clinical operations, supporting patient engagement, and ensuring timely, compliant documentation while collaborating closely with the multidisciplinary treatment team. Position Details Reporting To: Clinical Leadership Schedule: Part-time |Two 8-hour shifts per week Location: Langhorne, PA (On-site) Key Responsibilities Clinical Care & Treatment Support Participate effectively in multidisciplinary treatment plan reviews, demonstrating preparation and understanding of patient needs, progress, barriers, and treatment strategies. Complete baseline clinical assessments, including biopsychosocial evaluations, in accordance with program standards and supervision requirements. Conduct therapeutic and psychoeducational groups as assigned. Assist therapists and case managers with patient care coordination, clinical tasks, and daily treatment support. Provide coverage for assigned patient caseloads in the absence of primary therapists, as directed and within scope of practice. Patient Engagement & Support Assist patients in identifying and managing external stressors that may impact treatment engagement and progress. Support therapists in family communication, coordination, and documentation related to patient care. Promote patient engagement, accountability, and continuity throughout the treatment process. Documentation, Compliance & Accreditation Complete clinical documentation accurately and within required timeframes in the electronic medical record. Maintain clinical records in accordance with organizational policies, licensure requirements, and accrediting body standards. Demonstrate adherence to confidentiality regulations, ethical standards, and patient privacy requirements. Support discharge planning activities in collaboration with therapists and case managers to ensure continuity of care. Qualifications Bachelor's degree or higher in Social Work, Psychology, or another related Human Services field that qualifies the individual for clinical licensure eligibility. Licensure-eligible or actively pursuing licensure in a behavioral health discipline, where applicable is strongly preferred. Experience in behavioral health, mental health, and/or substance use disorder treatment settings, preferred. Adherence to the Healthcare Code of Ethics and professional standards of conduct. Knowledge of state and federal confidentiality regulations. Familiarity with Joint Commission standards and documentation expectations. Strong organizational, communication, and clinical support skills. Ability to work effectively as part of a multidisciplinary treatment team. Why Join Banyan Treatment Centers? Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, accredited by The Joint Commission. As a Clinical Support team member, you will: Join a mission-driven organization committed to ethical, compliant, and compassionate care. Play an integral role in supporting clinical services, patient engagement, and treatment continuity. Collaborate with experienced clinicians, case managers, and interdisciplinary treatment teams. Gain valuable experience supporting behavioral health treatment in a structured clinical environment. Enjoy comprehensive benefits for eligible full-time team members, including medical, dental, and vision insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and employee assistance and wellness programs. Apply Now! If you are passionate about supporting clinical care and helping patients progress through treatment and recovery, we encourage you to apply and join the Banyan Treatment Centers team. EOE

Job DescriptionThis role will serve as a business representative for laboratory IT systems and will be responsible for mentoring laboratory personnel on the use of electronic lab systems as well as supporting internal and external audits as a laboratory IT system subject matter expert. Key Objectives/Deliverables: Performs or supports Laboratory with the validation of laboratory equipment and software systems. Supports the establishment and maintenance of the validated state of software-based computerized systems in use in the laboratory. Act as business owner and contact SME for QC laboratory IT systems. Responsible for collecting data and authoring periodic review documents for laboratory information systems. Provide oversight and support continuous improvement of quality systems as they relate to laboratory informatics. Apply knowledge of quality principles, cGMP, and laboratory systems towards the development and execution of local procedures, training courses, and practices. Assist in improvement of quality systems by creating or revising worksheets, developing, or updating laboratory execution system documentation, updating laboratory methods, and maintaining other lab documentation systems. Responsible for method management in the QC Laboratory, specific to scripted or coded methods. Supports and/or leads investigations, CAPA and change control initiatives. Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals. Ability to work in a lab environment including wearing appropriate PPE and other safety related equipment or considerations. Requirements (Education, Experience, Training): Bachelor's degree in a computer science, life science, or applied science with at least five (5) years of demonstrated relevant experience in a GMP lab. Preferred attributes but not required: Experience with computer systems including Microsoft Office suite, laboratory information management systems. Investigation and deviation management experience. Demonstrated proficiency in computer system validation. Experience with compliance requirements and regulatory expectations. Demonstrated accuracy and proficiency in analytical skills. Strong oral and written communication skills and demonstrated through documentation and presentation skills. Demonstrated strong interpersonal interaction skills. Powered by JazzHR uw2Gkzz57t

We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Peer Support Specialist, you are responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services in a positive and professional manner. You will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. In this role you must understand and have respect for everyone's unique path to recovery. Pay Range: $18-20/hr depending on experience Benefits: 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Requirements: High school diploma or equivalent. Peer Support Certification as may be required by the state in which the facility operates; OR certification eligible within the period designated by the facility's individual guidance. CPR/MANDT certification - updated as required. Personal Attestation of one year in recovery from substance use disorder. Must possess a current valid driver's license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. Localized travel up to 75% may be required NJ Requirements: 500 hours of peer recovery or volunteer work in a pre-approved facility within the past 2 years 46 hours of pre-approved recovery focused training in the core areas of advocacy, mentoring and education, ethical responsibility, and recovery/wellness support. Completion of pre-approved 25 hours supervised practicum Has NPI and Medicaid # Completed and submitted the Independent Clinic Peer Recovery Support Specialist Addendum and received confirmation of enrollment. Proof of Peer Support Certification through NADACC Preferred education and experience: Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. One (1) year of experience working in a behavioral health setting. Responsibilities: Safely transport patients to and from designated locations in a company vehicle, providing support as needed while ensuring professional and compassionate experience. Assist patients in overcoming barriers to treatment and meeting basic needs to promote self-sufficiency. Peer Supporters support recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Document in EMR, as necessary. Provide education to patients around wellness management and recovery skills. Educate patients around community and natural support, life skills, recovery related activities and how to utilize these in the recovery process. Arrange referrals to other agencies and resources in the community when appropriate. Provide goal-planning sessions, access to resources, care navigation, and one-to-one support to patients and their families where appropriate. Provides coaching and support to clients as challenges arise from everyday activities. Assist clients with orientation to program and update appropriately into EMR as needed. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Join our team. Join our mission.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car. Duration: 4+ Months Job Description: · Create/ communicate advance invoices for vaccine customers · Monitor and track payment of receivables · Liaise with Flu Operations Team, company Field and other stakeholders as necessary · Handle customer calls in regards to questions related to over the credit limit order holds, cash in advance payments and advance invoices · Monitor and review credit blocked orders for resolution · High attention to detail is necessary along with the ability to work in a fast paced cross functional team environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Travel Support Specialist Job Type: Flexible/Contract Start Your Travel Career From Anywhere! Do you love travel and enjoy helping others? Vacation Advertiser is seeking motivated individuals to join our team as Travel Support Specialists. This is your opportunity to support clients booking everything from quick getaways to once-in-a-lifetime adventures-all from the comfort of your home. Position Overview: As a Travel Support Specialist, you'll provide high-quality assistance to clients during their travel planning and booking process. Whether it's adjusting itineraries or providing helpful guidance, you'll be the go-to expert ensuring smooth and memorable experiences. Key Responsibilities: Provide professional customer support via phone, email, and chat Assist clients with travel bookings, itinerary changes, and general inquiries Explain travel policies, procedures, and promotions Collaborate with internal teams to resolve issues efficiently Handle escalated concerns with empathy and professionalism Qualifications: High school diploma or equivalent Strong communication and problem-solving skills Ability to work independently in a fast-paced environment Access to a laptop, smartphone, and reliable internet Willingness to learn-no travel experience required (comprehensive training provided) Multilingual skills are a plus but not required What We Offer: Flexible, remote work opportunities Ongoing training and mentorship Access to exclusive travel discounts and industry perks Career development in the exciting world of travel Ready to Launch Your Career in Travel? Apply now and turn your passion into a rewarding profession. No experience necessary-just a desire to help others and a love for travel.

The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part Time position . Who we are: Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities. Duties/Responsibilities: • Provides one -on -one care to youth and young adults when primary care giver is not available. • Ensure the safety and well -being of the client. • Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family • Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor. • Actively promotes client's mental alertness through involvement in activities of interest • Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles. • Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care. • Attends in -service training as required by regulation • Adheres to all Agency administrative and clinical policies and procedure • Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services. Requirements Skills/Abilities: • Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients. • Minimum of three references required • Must have an automobile and a valid driver's license • Must have proof of car insurance • Pass a criminal background check including fingerprinting Education and Experience: • High school diploma or equivalent required. • More than two years or experience preferred. Physical: • Prolonged periods of standing, bending and lifting. • Must be able to lift up to 50 pounds at times.

Job DescriptionBenefits: 401(k) matching Health insurance Paid time off Title: Direct Support Professionals Supervisor: Direct Support Supervisor Purpose: Under the supervision of the Direct Support Supervisor the Direct SupportProfessional is responsible for the shift coverage and clinical intervention to clients. Requirements: Acquire High School Diploma or GED, and /or one years experience working in a related field, valid drivers license, and minimum age of 18 years old. Responsibilities: The Direct Support Professional t is responsible for the following but not limited to the specific responsibilities: Requirement to pass criminal background, central registry, CARI check, and a drug test pre- employment and randomly, Physical and PPD at time of hire. Complete basic staff training required by the Division within 90 days of employment. Assist in the formulation of ISPs; Establish and maintain working relationships with families, guardians, case managers, and other interested persons; Assist Individuals in the overall operation of the home to ensure the house is clean and in good order; Shop for food as designated by the Direct Support Supervisor; Assist Individuals with self help and grooming skills, laundry, and domestic chores; Respond to emergency situations as directed by the Direct Support Supervisor; Participate in ongoing training to learn various behavior management methods and techniques; Assist with medical care of Individuals including transportation, pick up of prescription, communication of medical information, etc; Assist with meal planning / preparation; Be available to Individuals and staff on a 24 hour basis during emergencies; Ensure that the house is properly secured for the night; Provide training in the area of bedtime readiness; Ensure that the Individuals in the bed at a reasonable hour, properly bathed, and readied; Complete household cleaning as designated by the Direct Support Supervisor; Record significant shift happenings and observations in the daily log; Be responsible for group home laundry, and for Individuals laundry as assigned; Monitor each Individual and attend to Individuals needs throughout the night; Complete a daily medication count; Waken the Individuals at an appropriate morning hour; Train and supervise Individuals around morning outlines; Review the implantation of the IHP and monitor continuing IHP development; Administer medication, record the administration of medication in accordance with DDD guidelines. Assists the Direct Support Supervisor with continuous monitoring of medication administration procedures; Requirement to cooperate with the Department of Human Services, Division of Developmental Disabilities licensee and staff in any inspection or inquiry, investigation; Assure that each Individual is free from physical or mental abuse;

Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Job Description Ensures all support requests are documented in the identified tracking system(s) Verifies that all computers, software, applications, components, etc. are available and are installed correctly Receives requests from users to determine error situations and technical problems; monitors tickets for successful resolution Determines if a failure is hardware, software, or network related; assigns problem to technician(s) based on request type, severity, urgency, and availability Informs users of the correct policy and procedure regarding accessing USS support services Document all assets (hardware, software, systems, components, warranties, subscriptions, renewals, etc.)(what it is, who it belongs to, where it is located, serial numbers, tag numbers, etc. where applicable) in the identified tracking system(s) Document work flow processes by creating necessary policy and procedure documents, etc. Verifies that all computers, software, applications, components, etc. are available and installed correctly Expected to provide technical service and support to all OCF locations including but not limited to PJJSC, Collocation, CUA organizations, School District of Philadelphia, Philadelphia Parks and Recreation, etc. Expected to have personal transportation and are familiar and comfortable traveling within the city of Philadelphia Expected to be flexible with scheduled work hours (e.g., nights, weekends, etc.) and available for on-call work when necessary Performs related work as required Qualifications Establish and maintain working relationships with departmental associates Evaluate computing equipment and make recommendations to management based on cost, efficiency and compatibility with existing systems Troubleshoot and diagnose malfunctions and perform necessary minor maintenance and repair tasks to make computing equipment functional; without affecting warranty if applicable Evaluate and analyze network related problems for computing equipment, peripheral and communications hardware problems Modify network computing equipment and other peripheral devices to meet changing needs of users Perform strenuous physical duties such as installing/replacing cable, carrying heavy equipment, climbing ladders, running wire through ceilings, and working in confined spaces Able to support and travel within the city of Philadelphia to support all OCF locations Must be flexible with work schedule (e.g., nights, weekends, etc.) and availability for on-call duties when necessary Additional Information The User Systems Support (USS) Associate supports help desk staff and business activities including the management of individual ticket assignments, resolution of support requests, and other tasks as assigned to USS staff. USS associates may be asked to document and implement policies and procedures which drive the workflow and processes that allow the team to be most efficient and effective when supporting customers. The USS associate is expected to perform the full scope of service and support for all Office of Children and Families (OCF) locations internal and external independently as well as diagnose user problems and provide problem resolution with limited supervision. The USS Associate will facilitate problem resolution with limited supervision. Work is performed under the general direction of LAN management team.

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.